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engineering

mannesmann
Rexroth

SYNAX
Decentralized System for the
Synchronization of Machine Axes
Trouble Shooting Guide
DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

278040

Indramat

About this documentation

Title
Type of documentation
Document type code
Internal file reference

SYNAX

SYNAX Decentralized System for the Sychronization of Machine Axes


Trouble Shooting Guide
DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P
Mappe 40-05V-EN / Register 7
SY105E_S.doc
Drawing number 209-0061-4339-01

The purpose of this


documentation

This documentation supports trained maintenance personnel


in the rapid identification of faults
outlining carefully-directed steps for the quick elimination of faults
to quickly and effectively take up contact with either the manufacturer
of the machine or INDRAMAT customer service
This document should be placed in the control cabinet where it can be
easily accessed by maintenance personnel.

Editing sequence

Copyright

Document designation of previous


editions

Status

Comments

209-0061-4308-00

02.96

Version 02VRS

DOK-SYNAX*-SY*-03VRS**-WAR1-EN-P

07.96

Version 03VRS

DOK-SYNAX*-SY*-04VRS**-WAR1-EN-P

04.97

Version 04VRS

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

02.98

Version 05VRS

INDRAMAT GmbH, 1998


Copying this document, and giving it to others and the use or
communication of the contents thereof without express authority, are
forbidden. Offenders are liable for the payment of damages. All rights are
reserved in the event of the grant of a patent or the registration of a utility
model or design (DIN34-1).

Validity

Published by

All rights are reserved with respect to the content of this documentation
and the availability of the product.
INDRAMAT GmbH Bgm.-Dr.-Nebel-Str. 2 D-97816 Lohr a. Main
Telefon 09352/40-0 Tx 689421 Fax 09352/40-4885
Dept. ESP (STS, SKR, SAS, TI)

Note

This document is printed on paper bleached without the use of chlorine.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

Contents I

SYNAX

Contents
1 SYNAX diagnostics

1-1

1.1 Summary of SYNAX diagnostics ......................................................................................................... 1-1


1.2 Global SYNAX diagnostics................................................................................................................... 1-1
SynTop: connection....................................................................................................................... 1-1
SynTop: Fault finding .................................................................................................................... 1-2
Diagnostics system ....................................................................................................................... 1-3
Overview of the diagnostic displays .............................................................................................. 1-8
Interpreting the CLC diagnostics parameters................................................................................ 1-9
Clearing an error ........................................................................................................................... 1-9
CLC ready to operate.................................................................................................................. 1-10
CLC Watchdog ............................................................................................................................ 1-11
1.3 Diagnostics display on the CLC-D ..................................................................................................... 1-12
7-Segment Display...................................................................................................................... 1-12
1.4 Diagnosis on the Dual Port RAM ....................................................................................................... 1-13
Local error messages on the dual port RAM............................................................................... 1-13
Global error messages of the dual port RAM.............................................................................. 1-13
Procedure with an error............................................................................................................... 1-14
1.5 Diagnostics on the serial interface ..................................................................................................... 1-14
Diagnostics on 3964R ................................................................................................................. 1-14
Diagnostics on ARCNET............................................................................................................. 1-15
1.6 Diagnosis parameters ........................................................................................................................ 1-17

2 Diagnoses and Fault Numbers arranged as per the display on the CLC-D

2-1

2.1 Overview .............................................................................................................................................. 2-1

3 Diagnoses and Fault Numbers arranged as per Fault Number (Parameter


C-0-0048)

3-1

3.1 Overview .............................................................................................................................................. 3-1

4 Definition of the Error Messages

4-1

(16) "CLC EPROM defective" ................................................................................................... 4-1


(17) "CLC SRAM defective" ..................................................................................................... 4-1
(19) "CLC hardware defective"................................................................................................. 4-1
(25) "CLC in test mode zero bit stream" ................................................................................ 4-1
- - (26) "CLC in test mode continuous light" ................................................................................. 4-1
01 (01) "SERCOS interface - ring break" ..................................................................................... 4-2
02 (02) "SERCOS interface - no drives connected"..................................................................... 4-2

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

II Contents
03 (03) Error on switching to phase 3

SYNAX

Example: "Parameter incomplete (-> S-0-0021)"......... 4-2

04 (04) Error on switching into operating mode

Example: "Error master encoder".................. 4-2

05 (05) "SERCOS interface - double drive telegram failure"........................................................ 4-3


06 (06) "Fiber optic ring not closed" ............................................................................................. 4-3
07 (07) "Drive addresses not correct (see C-0-0002, C-0-0086)"................................................ 4-3
08 (08) "Max. number of drives exceeded" .................................................................................. 4-4
09 (09) "Emergency reaction Phase 0 - mode change not

possible" ..................................... 4-4

12 (12) "CLC Parameter exceeds min./max. value (see C-0-0068)" ........................................... 4-4
13 (13) "CLC battery defective".................................................................................................... 4-4
14 (14) "CLC checksum error (see C-0-0068)" ............................................................................ 4-5
15 General procedure with this CLC display................................................................................ 4-5
15 (15) "CLC Parameter not correct (see C-0-0068)" .................................................................. 4-5
15 (152) "Process data are invalid (C-0-0129 / C-0-0128 / C-0-0127 / C-0-0126 / C-0-0131 /
C-0-0132 and DBs)" ...................................................................................................................... 4-5
15 (153) "Parameter channel is not possible (see C-0-0126 and
15 (154) "Multiplex channel is not possible (see

C-0-0129)".......................... 4-6

C-0-0126/C-0-0129/C-0-0132) " .................. 4-6

15 (160) "More than one register controller per axis not possible" ............................................... 4-7
15 (161) "Winding axis must be in speed synchronization (A-0-0003,

A-0-0025)" .................... 4-7

15 (170) "C-0-0039/C-0-0040: Number of entries not equal"........................................................ 4-7


15 (171) "A-0-0008/C-0-0039: Activated analogue channel not linked"........................................ 4-7
15 (175) "A-0-0030: Process control P-gain too high" .................................................................. 4-7
15 (176) "A-0-0025: Analogue channel for tension control not

defined" ................................... 4-8

15 (177) "A-0-0025: Analogue channel for the tension control not

activated"........................... 4-8

15 (178) "Tension controlled axis must be speed synch. (A-0-0003,

A-0-0025, A-0-0087)" ..... 4-8

15 (179) "More than one tension controller per axis not possible"................................................ 4-9
15 (180) "Parameter A-0-0038 not correct" (in preparation) ......................................................... 4-9
15 (181) "C-0-0013: Non-permissible DEA address (see C-0-0002)"........................................... 4-9
15 (182) "C-0-0013: Synchronization mode not permissible
15 (183) "C-0-0013: Addressed X-I/O not permissible

(A-0-0003)" ................................. 4-9

(see C-0-0024/C-0-0033)" ................. 4-10

15 (184) "C-0-0013: Idle mode not permissible (see A-0-0009)" ................................................ 4-10
15 (185) "C-0-0013: Setup mode not permissible (see A-0-0009)" ............................................ 4-10
15 (186) "C-0-0013: Special mode not permissible (see A-0-0070)" .......................................... 4-10
15 (187) "C-0-0013: Non-permissible version of PARA.EXE"..................................................... 4-10
15 (188) "C-0-0013: Data integrity violated"................................................................................ 4-11
15 (189) "C-0-0013: Non-permissible DEA address

(e.g., ECODRIVE)"................................ 4-11

15 (190) "CLC-link - other link master already active" ................................................................ 4-11


15 (191) "CLC link not possible (CLC hardware)"....................................................................... 4-11
15 (192) "C-0-0013: PLC-interface not allowed on CLC-D and
15 (193) "No different feedbacks selectable

CLC-P01" ............................. 4-12

(A-0-0003/A-0-0009/A-0-0070)" ........................ 4-12

15 (194) "Phase synchronization & absolute format not possible

(see A-0-0001/A-0-0003)". 4-12

15 (195) "A-0-0003: Drive does not support selected sync. mode" ............................................ 4-12
15 (196) "A-0-0070: Drive does not support selected special mode".......................................... 4-12
15 (197) "S-0-0103: Modulo value = 0 is invalid (see A-0-0001)" ............................................... 4-13
15 (198) "Special mode only with CLC-P possible

(A-0-0070/A-0-0071/A-0-0072/A-0-0073)"4-13

15 (199) "Pattern control & modulo format not permissible

(see A-0-0001/A-0-0003)" .......... 4-13

15 (220) "A-0-0025: Too many register controllers activated" .................................................... 4-13


15 (221) "Port A (X27) multiple assigned

(C-0-0011/C-0-0033/C-0-0104/Jumper)" ............... 4-13

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

Contents III

SYNAX

15 (222) "Port B (X28) multiple assigned

(C-0-0011/C-0-0033/C-0-0104/Jumper)" ............... 4-14

15 (223) "Cam and register control not possible

(see A-0-0003/A-0-0025)".......................... 4-14

15 (224) "Register cont. and oscilloscope not possible

(see A-0-0025/C-0-0107)" ................ 4-14

15 (225) "Cam/register/Osci. not possible (see A-0-003/25/C-0-0107)" ..................................... 4-15


15 (226) "Drive does not support oscilloscope function"............................................................. 4-15
15 (227) "C-0-0013: Addressed DEA28 not plugged in" ............................................................. 4-15
15 (228) "C-0-0013: Addressed DEA29 not plugged in" ............................................................. 4-15
15 (229) "C-0-0013: Addressed DEA30 not plugged in" ............................................................. 4-15
15 (232) "A-0-0009: Drive does not support selected set up mode" ........................................... 4-16
15 (233) "Drive locked with password (S-0-0267)" ..................................................................... 4-16
15 (234) "Electr. gear ratio not possible (s. S-0-0236, S-0-0237)".............................................. 4-16
15 (235) "A-0-0107: Master drive gear not available

(P-0-0156/P-0-0157)" ............................ 4-16

15 (236) "Register control only possible with modulo axis

(see A-0-0001, A-0-0025)"............ 4-16

15 (237) "Register controlled axis without synchronization

(see A-0-0003)".......................... 4-17

15 (240) "HS waypoints and I/O to DEA4.1 not possible

(C-0-0013, C-0-0049, A-0-0036)"... 4-17

15 (241) "HS waypoints and I/O to DEA28.1 not possible

(C-0-0013, C-0-0049)".................. 4-17

15 (242) "C-0-0013: DEA 4.1 and DEA 8.1 simultaneously not

possible"............................... 4-17

15 (243) "Drive does not support DEA8.1 card".......................................................................... 4-18


15 (244) "Combination of used functions not possible

(real time bits)".................................. 4-18

15 (250) "Target axis must be phase sync or cam axis

(A-0-0133) "....................................... 4-18

15 (251) "More than one group parameter per axis not possible"............................................... 4-18
16 (20) "Non-supported drive type ............................................................................................. 4-19
16 (21) "Non- supported drive firmware".................................................................................... 4-19
17 (17) "Virtual master axis error" .............................................................................................. 4-19
17 (105) "Virtual master axis - position value corrupted" ........................................................... 4-19
17 (110) "C-0-0050 too short for selected HS-waypoints (C-0-0049)" ........................................ 4-20
17 (111) Too many DEA cards for HS waypoints activated

(C-0-0049, A-0-0036)................. 4-20

18 (18) "Real master axis moved".............................................................................................. 4-20


18 (100) "Real master axis - master encoder error" ................................................................... 4-21
18 (101) "Real master axis - redundant encoder error" .............................................................. 4-21
21 (230) "SERCOS transmission error (no drive responds) ....................................................... 4-21
21 (231) "SERCOS interface - transmission error during

initialization"................................... 4-22

32 (140) "3964R Serial interface overrun"................................................................................... 4-22


32 (141) "3964R Serial interface parity error" ............................................................................. 4-22
32 (142) "3964R Serial interface transmission error (Frame)" .................................................... 4-23
33 (150) "Communication via the fieldbus is impossible"............................................................ 4-23
33 (151) "Non-supported firmware version of the interface board" ............................................. 4-23
34 (34) "DEA28: External power supply error ............................................................................ 4-23
35 (35) "DEA29: External power supply error ............................................................................. 4-24
36 (36) "DEA30: External power supply error ............................................................................ 4-24
40 (40) "CLC-link - ring break (primary ring)"............................................................................. 4-24
42 (42) "CLC-link - master position fault (MDT)"........................................................................ 4-24
43 (43) "CLC-link - master position fault (AT)" ........................................................................... 4-25
44 (44) "CLC-link - selected link address not permitted" ........................................................... 4-25
80 (80) "More than one extension card not possible (CLC

hardware)".................................. 4-25

90 General procedure with this CLC-D display .......................................................................... 4-25


90 (200) "Pattern control serial interface overrun" ...................................................................... 4-26

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

IV Contents

SYNAX

90 (201) "Pattern control serial interface parity error" ................................................................. 4-26


90 (202) "Pattern control serial interface frame error" ................................................................ 4-26
90 (203) "Pattern control data buffer overrun" ............................................................................ 4-26
90 (204) "Pattern data start byte faulty"....................................................................................... 4-26
90 (205) "Pattern data undefined target position" ....................................................................... 4-26
90 (206) "Pattern data error in number of axes" ......................................................................... 4-27
90 (207) "Pattern data checksum error"...................................................................................... 4-27
90 (208) "Pattern data not in order"............................................................................................. 4-27
90 (209) "Pattern data positive pattern limit exceeded" .............................................................. 4-27
90 (210) "Pattern data negative pattern limit exceeded"............................................................. 4-27
90 (211) "Pattern data limits between received target pos. exceeded" ......................................... 4-27
90 (213) "Pattern data transmission not in pattern control

operating mode - in preparation... 4-28

91 (91) "SERCOS interface - ASIC: initialization error".............................................................. 4-28


92 (92) "CLC-P - DUAL PORT RAM error" ................................................................................ 4-28
93 (93) "DAQ: SERCOS interface - ASIC: initialization error".................................................... 4-28
94 (94) "CLC hardware version incorrect".................................................................................. 4-29
95 (4000+x) "Operating system error"......................................................................................... 4-29
96 "Fieldbus card - hardware failure" ......................................................................................... 4-29
98 (3000+y) Drive error

Example: "Motor overtemperature".................................................. 4-29

5 SYNAX Reference List

5-1

5.1 Referenced firmware............................................................................................................................ 5-1


5.2 Supplementary documentation ............................................................................................................ 5-2

6 Index

6-1

Directory of Customer Service Locations

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX diagnostics 1-1

SYNAX

SYNAX diagnostics

1.1

Summary of SYNAX diagnostics


The diagnostics system of the CLC breaks down as follows:
There are entities (master axes, system management, etc.) that can,
independent of each other, identify errors.
These entities can directly overwrite binary inputs which are
exclusively allocated to them.
They can simultaneously send diagnoses to the diagnostics system.

terminal

parallel/
serial
user
interface
internal
I/Os

diagnostics
parameters

diagnostics
system

master
axis

pattern
gearbox
I/O
logic
drive
diagnostics

CLC
and
other
displays

system
management
SY5FB109

Fig. 1-1: Diagnostics overview on the CLC

1.2

Global SYNAX diagnostics

SynTop: connection
The standard displays in the SYNAX system are 1 or 2 place displays.
SynTop may have to be connected in order to be able to read diagnostics
parameters. This requires a serial cable and a PC (e.g., Notebook).
For further information, see attachment C, "SynTop".

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

1-2 SYNAX diagnostics

SYNAX

SynTop: Fault finding


The following is the procedure for finding faults:
1. read display H4 on CLC-D
2. read display H1 on the DIAX03 drive controller
3. locate the relevant entry in diagnostics in section 4.
4. If the error has not been cleared with steps 1 to 3, then it is necessary
to read the diagnostics parameters (see "Diagnostics display on the
CLC-D", page 1-12) .
Fault

Cause

Remedy

SynTop signals, at program start,


the message "SERCOS module
does not respond"..."no
communication possible"

Service cable not plugged, not


correctly plugged.

Check whether the connector of the


service cable has been plugged into
the correct interface.

Service cable defective

With the help of Fig. 1-1 of SynTop


description check to make sure the
service cable has no breaks.

Incorrect interface parametrization


in SynTop

In upcoming dialog box, press


button "setup" and check whether
the selected loop is configured for
the correct connection.

Incorrect interface parametrized to


CLC

Switch power to CLC off and pull


out. Bridge jumper S2 or I6 (at CLCP02). Switch on again and connect
service cable to X27. Check
parameter with SynTop: C-0-0011,
C-0-0033, C-0-0104. If SynTop is
communicating via X28 then set
C-0-0104 correspondingly. Switch
power to CLC off, remove jumper,
switch CLC on and plugin service
cable to X28

The selected part B is already in


use by another windows application.

End all applications except SynTop


and press the button "Retry". - or
- press button "Setup" in dialog box
and change the selected loop in the
connection.

The interface configured in SynTop


does not exist.

In the dialog box, press the button


"setup" and change the selected
loop in the connection.

SynTop signals, at program start,


the message "COM-Port... in use or
cannot be initialized correctly"...."No
communications possible."

CLC must be switched off and


pulled out. Bridge jumper S2 or I6
(at CLC-P02). Power up again and
connect service cable to X27.
Check parameter with SynTop: C-00011, C-0-0033, C-0-0104. If
SynTop is to communicate with X28,
then set C-0-0104 accordingly,
switch CLC off, remove jumper,
switch CLC on and plug in service
cable at X28

SynTop signals back after switch of


communication the message
"SERCOS module does not
respond"...."No Communication
possible"

At program start, SynTop signals


message "hardware device is not a
SERCOS module" ...
"Communication telegrammes
contain strange data"

The selected part is already in use


by another hardware device. This
device responds with correct
protocol syntax.

End all applications except SynTop


and then press the "Retry" button or press button "setup" in dialog box
and change the connection in the
selected loop

SynTop suddenly signals during


operation the message
"transmission on the line
disturbed"..."faulty communication
telegrams".

Individual bits in transmission


protocol have been kipped so that
the checksums are incorrect.
SynTop recognizes this and has
requested the repeat telegrams
which were also faulty.

Increase resistance to interference


of transmission path, e.g., by using
a service cable that is both
grounded and shielded

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX diagnostics 1-3

SYNAX

SynTop signals during operation the


message "SERCOS module does
not respond"...."No communication
possible"

SynTop cannot establish


communications with CLC, a
different interface on the CLC is
being operated with a baud rate of
38400

Service cable no longer correctly


plugged.

Check whether the connector of the


service cable is correctly plugged.

During a parameter request, the


drive was switched off or the fiber
optic cable removed.

execute CLC reset and then press


"Retry" button in dialog window.

Operations with 38400 and 19200 is


not possible for technical reasons

Smaller baud rates must be set in


C-0-0011 and C-0-0038
- or use terminal and work without
SynTop

Abb. 1-2: Fault clearance

Diagnostics system
The diagnostics system is active in every mode of the CLC.

Error messages to the diagnostics system


Every entity that detects an error, signals this to the diagnostics system.
An error is a negative diagnosis.
A message contains
an internal diagnostics number
the drive number (0 = CLC-System, 1..n = drive)
a diagnostics text
The diagnostics system specifies the diagnostics parameter using the
text of the error which occurs first.
If this error is in a drive, then the parameter "SYNAX - error source"
(C-0-0046) contains the address of the drive.
If this error is in the CLC system, then the diagnostics information
contains the value 10,000 h.
Any other errors are ignored until a positive diagnosis ("clear error") is
sent.

Positive diagnostics signalled to the diagnostics system


A positive diagnosis overwrites an existing error message, i.e., the error
message is cleared. Various entities produce positive diagnoses, e.g.:
system management (e.g., "CLC parametrization mode")
...
A positive diagnosis is identified in terms of error number 0. A message
containing error number 0 means
a positive operating mode has been achieved
an error message has been cleared
a cleared error message
for either an axis or the CLC system.
The diagnostics system then corrects the diagnostics parameters.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

1-4 SYNAX diagnostics

SYNAX

Overview of the diagnostics system


The following depicts the logical sequence of the diagnostics system:

start

further
diagnostics
messages?

no

yes
positive
diagnostics
message?
yes, clear
error message

no (error)

old diagnostics
mesage
positive?

no

yes
overwrite diagnosis
"SYNAX - error source" (C-0-0046)
"SYNAX - diagnostics text" (C-0-0047)
"SYNAX - error number" (C-0-0048)

update
display(s)

SY5FB110

Fig. 1-3: Messages to the diagnostics system

Errors occuring before reaching operating mode


Errors that occur prior to reaching operating mode and can cause the
system to fail are primarily configuration errors, for example:
hardware (connector not attached, no external voltage, etc.)
parameter (incorrect number of drives or addresses, unacceptable
mode, etc. )
This type of error message means that the CLC cannot switch into an
operating mode.
The entity which detects the error also signals it to the diagnostics
system.
The diagnostics system
issues an error message using the available display media of the CLC
describes the diagnostics parameter giving detailled information.
A re-start is necessary once the error is cleared.
Re-start can be initiated by:
switching supply voltage on and off
switching into parameter mode and then back into opertaing mode

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX diagnostics 1-5

SYNAX

If additional configuration errors are still present after the re-start, then
these are signalled. Otherwise, the CLC will now assume operating
mode.

Error in operating mode


Once in operating mode, the occurrence of an error also means
a binary input will be set,
in addition to the behavior just described. This can lead to a quick
reaction on the part of the entire system.
These outputs are set directly by the relevant entity. Every entity has I/Os
on which exclusively it may write.

Drive error
If the drive signals an error, of the SERCOS status class 1, then the
following ensues:
the diagnostics system is activated
the number of the drive issuing the first error is written into parameter
C-0-0046
parameter "diagnostic message" (S-0-0095) of the relevant drive is
copied into parameter C-0-0047
parameter "error message number" (P-0-0009) is copied, after
receiving an offset of 3000, into parameter C-0-0048
output drive error is set

Initialization sequence of the CLC system


The following figure depicts the initialization sequence of the CLC
system. The corresponding displays which appear on the 7-segment
display are also shown:

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

1-6 SYNAX diagnostics

SYNAX

power up CLC

display: 0
CLC in initialization
mode

checking checksums of all


CLC parameters

error

all invalid parameters


are set on defaults, but
remain invalid

error

set internal marker for


battery failure

error

error 16
display: __
CLC EPROM defective

Start up delay time


(C-0-0001)

battery test
(parameter storage,
SRAM)

EPROM
checksum
check

switching to
initialization mode

SERCOS phase 0
display: 0

error

CLC in initialization mode

error 1
display: 01
SERCOS
ring failure

switch mode

SERCOS phase 1
display: 1
SERCOS phase 1

error

error 2
display: 02
SERCOS
no drive connected

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX diagnostics 1-7

SYNAX

switch mode
SERCOS phase 2
display: P
CLC in parametrization mode

marker for battery


failure evaluated

error

error 13
display 13
CLC battery defective

checking all A and C parameters


- checksum
- min./max. values
- plausibility

checksum
check

error

checking
min./max. values

error

plausibility
check

error

error 14
display: 14
CLC parameter
checksum error
(see C-0-0068)
error 12
display: 12
CLC parameter
exceeding min./max.
values (see C-0-0068)
error 15
display: 15
CLC parameter
incorrect
(see C-0-0068)

SERCOS phase 3
display: 3
SERCOS phase3

checking min./
max. values

error

error 12
display: 12
CLC parameters
exceeding min./max.
values (see C-0-0068)

SERCOS phase 4
display: 6
CLC in operating mode

checking min./
max. values

error

cyclical check of
SERCOS ring

error

error 12
display: 12
CLC parameters
exceeding min./ max.
values (see C-0-0068)

error 1
display: 01
SERCOS
ring failure
SY5FB111

Fig. 1-4: Initialization of a CLC-D

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

1-8 SYNAX diagnostics

SYNAX

Overview of the diagnostic displays


The system displays diagnoses at the following positions:
7-segment display H4 on the CLC-D (single-digit)
7-segment display H1 on the DIAX03 drive controller (two-digit)
SYNAX system parameter (visible via various bus systems or auxiliary
commissioning aids)

Parameter C-0-0046
through C-0-0048

H4 flashes in the event of a fault


alternatively once at each position.

SERCOS
SERCOS

CLC-D

DDS

CLC-P

DDS

DDS

DDS

DDS

DDS

H1 flashes alternatively once at


two positions (e.g., F2/01).
SY5FB112

Fig. 1-5: Diagnostic displays

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX diagnostics 1-9

SYNAX

Interpreting the CLC diagnostics parameters


See following figure.

C-0-0046 = 0 ?

yes

no
No error
C-0-0047 may be read: status
signalled
C-0-0048 < 3000 ?

yes

no
CLC error
C-0-0046 = 10,000h: error allocated to CLC
C-0-0046 = n: error allocated to drive
C-0-0048 contains error number
C-0-0047 contains diagnostics text
Recovery
See SYNAX documentation for fault clearance

C-0-0048 < 4000 ?

yes

no
Drive error
Operating system error
C-0-0047: "operating system
error"

C-0-0046 contains drive address


C-0-0048 contains 3000 + contents of P-0-0009

Recovery

C-0-0047 contains diagnostics text


(contents of S-0-0095)

C-0-0048 read
C-0-0041 read
C-0-0041 clear
Contact INDRAMAT

Recovery
See DIAX03 documentation for fault clearance

SY5FB113

Fig. 1-6: Sequence diagram for CLC diagnostics

Clearing an error
Clearing a configuration error
If a configuration error occurs, then the CLC will not assume operating
mode.
Depending on the error, the CLC remains
in initialization or
parametrization mode

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

1-10 SYNAX diagnostics

SYNAX

The user must go through the following steps:


the cause(s) of the configuration error must be eliminated
with a hardware error, the machine must be turned on and off once
if a parameter was corrected, then it is necessary to switch into
operating mode
Overview:

Causes

Action to be taken

Parameter faulty

- correct parameter
- switch into operating mode

Hardware configuration error


(cable not connected, etc.)

- eliminate error
- switch power on and off

Fig. 1-7: Table overview

Clearing errors with an error in operating mode


If the CLC is in operating mode, then it is certain that a configuration
error did not cause the error message.
In operating mode, errors are eclusively cancelled via the relevant clear
error inputs which are ready by that entity that signalled the error.

Clear error
input
Cause

Procedure

Master axis error

_E:L01.16

Input clears master axis error. If a


master axis error was active in the
diagnosis, then it is cleared as well.

Drive error

_E:F#.14

Input clears the drive error with


address #. If a drive error with address
was active in the diagnosis, then it is
cleared as well.

System error

_E:C01.01

system error see table in section 2

Communication
error (interfaces)

_E:C01.03

Errors associated with external


communications via interface 3964R
can be cleared via this input.

CLC link

_E:C01.04

This error serves to clear or


acknowledge an error on the CLC.

Pattern control
error

_E:M01.01

Input clears error of the pattern control


function. If a pattern control error was
active in the diagnosis, then it is
cleared as well.

Fig. 1-8: Table: clearing errors

CLC ready to operate


The system output "CLC ready timing signal" (_A:C1.01) is on the
CLC. It signals when the CLC is ready to operate. This signal is cyclically
toggled by the CLC once the CLC is ready to operate.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX diagnostics 1-11

SYNAX

CLC ready (timing signal)


T < 100 ms

T < 100 ms

SY5FB114

Fig. 1-9: CLC ready to operate (timing signal)

The toggling of this signal is interrupted, for example, if:


the CLC is not in operating mode (Sercos phase 4)
there is a break in the Sercos ring (CLC error reaction 01)
there is a double drive telegram failure (CLC error reaction 05)
there is an operating system error (CLC error reaction 95)
A detailed description about when this clocking signal is deactivated (or
not even activated) is outlined in the tables in section 2.
There is a circuit on the DEA4.1 (starting with circuit board 06) which
monitors this toggling on the hardware. The output of this circuit is
designated CLC ready to operate.

CLC ready timing signal (_A:C1.1, DEA4.1 pin 31 output 16)

CLC ready (DEA4.1 pin 32)

SY5FB115

Fig. 1-10: CLC ready to operate (functional principle)

CLC Watchdog
There is a watchdog on the CLC. It monitors microprocessor functions. if
a processor error is signalled, then a dot - as seen below - appears on
the display of the CLC-D and the 7-segment display gets dark:

H4

CLC-D front plate


SY5FB116

Fig. 1-11: Watchdog message on the CLC

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

1-12 SYNAX diagnostics

1.3

SYNAX

Diagnostics display on the CLC-D

7-Segment Display
There is a 7-segment display (H4) on the CLC-D. It displays the current
operating state.

H4

CLC-D front plate


SY5FB117

Fig. 1-12: 7-segment display on the CLC-D

A differentiation is made between two types of displays which depict the


current operating state:
the display of a static, single-position display (normal operating state)
the display of a dynamic, two-position display (error state)

Normal operating mode display


If the CLC is in a normal operating state, then there is only one position in
the display which
does not flash but remains static.
Example:

Display

Definition

CLC in parametrization mode

SERCOS phase 3

CLC in operating mode

CLC in initialization mode

SERCOS phase 1

Fig. 1-13: Table of a normal operating state

Displaying a faulty operating mode


The CLC indicates an error by issuing a two-digit error number on the
display. This means
it displays the first position
then there is a short break without display
then the second position is displayed
followed by a longer break without display
and so on.
This is how the two-position display is communicated. For the viewer, this
appears to be blinking. The following figure depicts the chronological
sequence using the number 14 as an example.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX diagnostics 1-13

SYNAX

200ms

200ms

700ms

200ms

100ms

200ms
100ms
SY5FB118

Fig. 1-14: Example: an error is depicted using the number 14

The displays are listed in the tables in section 2.

1.4

Diagnosis on the Dual Port RAM

Local error messages on the dual port RAM


Local error messages are triggered by communication errors. They do
not cause the diagnostics parameters to be overwritten.
An error interrupt is triggered on the dual port RAM.
The error number is then listed in register ERROR_REG.
Example:

ERROR_REG

Definition

see diagnostics parameters

error during required data transmission (see ERR_INFO)

error during phase switching (see ERR_INFO)

timeout 1 with required data transmission (see


ERR_INFO)

timeout 1 with required data transmission (see


ERR_INFO)

Fig. 1-15: Table: local error messages on the dual port RAM

Global error messages of the dual port RAM


To recognize errors in the CLC system, relevant error outputs are set on
the dual port RAM.
The diagnostics parameters can be read once these outputs respond.
The diagnostics parameters are available to the host computer for
diagnostics.
Neither register ERR_INFO nor ERR_REG is relevant.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

1-14 SYNAX diagnostics

SYNAX

Procedure with an error


The following figure depicts how the dual port RAM evaluates an error:

I/O error message


in operating mode

ERROR_INT

ERROR
_REG=0

NO

evaluating
ERROR_REG
ERROR_INFO

readout of
C-0-0046
C-0-0047
C-0-0048

YES
readout of
C-0-0046
C-0-0047
C-0-0048
before reaching
operating mode

SY5FB119

Fig. 1-16: Error message on the dual port RAM

1.5

Diagnostics on the serial interface

Diagnostics on 3964R
The interface 3964R represents a point-to-point connection between the
CLC and an external NC control unit. A reaction telegram follows every
command telegram.

Local error message on 3964R


There is no global error message on the CLC in the presence of a
communications error at the 3964R interface. There is an error number
in each reaction telegram (byte no. 4). The error is signalled to the
external NC control.
This error number is stored in parameter C-0-0057 for diagnostics
purposes. This parameter is cleared upon successful completion of
transmision
In this case, the display of the CLC-D does not display an error.

Error number 3964R (local error)


C-57
Error

Cause

the telegram head does not agree with the specification

a following telegram was received, but not expected or a


following telegram was expected but a normal telegram received

the number of usable data does not agree with:


the anticipated number (as is the case with following telegrams)
or the block length signalled (as is the case with normal
telegrams)

the following applies to the demand specified in the usable data


head: the demand is unknown or it is not yet supported

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX diagnostics 1-15

SYNAX

the demand cannot presently be performed, as the required data


queue is occupied

error upon accessing A/C parameters

error uon accessing S/P parameters

the data block indicated is not available

10

the length of the data block does not agree with the specification

14

error when writing I/O data (too man inputs)

Fig. 1-17: Table legend

Global error messages on 3964R


If communications at the hardware level are faulty, then a global error
message is used.
Example:

"3964R serial interface parity error"


To be able to recognize a global error via the serial interface, which has
not affected serial communications (e.g., a drive error), it is necessary
to read parameter C-0-0046 cyclically or after every transmission or
to read error outputs via the serial interface.
If an error has occurred, then further information can be obtained via the
diagnostics parameter, after parameter C-0-0046 has been analyzed.

Diagnostics on ARCNET
ARCNET interface has a bus structure. In other words, the arrival of
received data is immediately either positively or negatively acknowledged
by the CLC. This makes the bus immediately available again.

Local error messages on ARCNET


If errors occur in the sequence, then these are stored in parameter "serial
interface error number" (C-0-0057). This parameter always contains the
status of the most recent transmission. It can also be read by the
external NC control unit.
It does not, however, have to be read.
If the telegram received is correct, then there is a response telegram
with positive acknowledgement or, if necessary, with the requested
data.
C-0-0057 = 0
If the telegram received is not correct, then there is no response
telegram.
C-0-0057 0
If a following error is discovered after a write command (e.g., S or P
parameters write protected), then there is no message.
Parameter C-0-0057 is set to 0.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

1-16 SYNAX diagnostics

SYNAX

Error number ARCNET (local error)


C-57
Error

Cause

the following applies to the demand specified in the user data


head, namely, the demand is unknown or it is not supported

the demand cannot presently be executed because the queue is


full

error upon accessing A/C parameters

error upon accessing S/P parameters

switch mode not successful

the data block given is not available

10

data block length does not agree with the specification

14

error when writing I/O data (too many inputs)

21

the telegram header does not agree with the specification

22

a following telegram was received, but not expected or a


following telegram was expected but a normal telegram received
(Note: support of following telegrams)

23

the number of usable data does not agree with the expected
number (as is the case with following telegrams) or the expected
block length (as is the case with normal telegrams)

24

the ARCNET partner is sending excessive NAKs

25

the selected partner is not an ARCNET participant

Fig. 1-18: ARCNET error number (local error)

Global error messages on ARCNET


If communications are malfunctioning at a hardware level, then no global
error message is issued.
To be able to recognize a global error via the serial interface, which has
not affected serial communications (e.g., a drive error), it is necessary
to read parameter C-0-0046 cyclically or after every transmission or
to read error outputs via the serial interface.
If an error has occurred, then further information can be obtained via the
diagnostics parameters, after parameter C-0-0046 has been analyzed.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX diagnostics 1-17

SYNAX

1.6

Diagnosis parameters
Parameter
number

Parametername

C-0-0041

INDRAMAT service information

C-0-0046

SYNAX - error source

C-0-0047

SYNAX - diagnosis text

C-0-0048

SYNAX - error number

C-0-0068

List of invalid A and C parameters

C-0-0071

SYNAX - current mode

C-0-0105

CLC-link - MDT error counter

A-0-0095

Drive type

A-0-0108

AT error counter

S-0-0021

IDN list of invalid operating data for communications phase 2

S-0-0022

IDN list of invalid operating data for communications phase 3

S-0-0095

Diagnostic message

S-0-0390

Diagnostic message number

P-0-0009

Error message number

Fig. 1-19: Diagnosis parameters

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

1-18 SYNAX diagnostics

SYNAX

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

Diagnoses and Fault Numbers arranged as per the display on the CLC-D 2-1

SYNAX

Diagnoses and Fault Numbers arranged as per the


display on the CLC-D

2.1

Overview

Display

C-0-0048
error
number

C-0-0047
diagnosis text of CLC system

C-0-0046
Diagnosis
info

"CLC in initialization mode"

A:C01.01

--

"SERCOS interface - phase 1"

A:C01.01

--

"CLC in parameter mode"

A:C01.01

--

"SERCOS interface - phase 3"

A:C01.01

--

Binary
output

Clear
with

"CLC in operation mode"

A:C01.01

--

16

"CLC EPROM defective"

10000h

A:C01.01

--

17

"CLC SRAM defective"

10000h

--

--

19

"CLC hardware defective"

10000h

--

--

25

"CLC in test mode zero bit stream"

10000h

A:C01.01

--

--

26

"CLC in test mode continuous light"

10000h

A:C01.01

--

01

01

"SERCOS interface - ring break"

10000h

A:C01.01

--

02

02

"SERCOS interface - no drive connected"

10000h

A:C01.01

--

03

03

Ex.: "Parameter incomplete"


Error after switch into phase 3 (-> S-0-0021

n = address

A:C01.01

--

04

04

Ex.: "master encoder error"

n = address

A:C01.01

--

Error with switch into operating mode, copy


parameter S-0-0095
05

05

"SERCOS interface - double drive telegram


failure"

n = address

A:C01.01

--

06

06

"Fiber optic ring not closed"

10000h

A:C01.01

--

07

07

"Drive addresses not correct


(see C-0-0002, C-0-0086)"

10000h

A:C01.01

--

08

08

"Max. number of drives exceeded"

10000h

A:C01.01

--

09

09

"Emergency reaction Phase 0 - mode change


not possible"

10000h

A:C01.01

--

12

12

"CLC parameter exceeds min/max value


(see C-0-0068)"

10000h

A:C01.01

--

13

13

"CLC battery defective"

10000h

14

14

"CLC checkum error" (see C-0-0068)"

10000h

A:C01.01

--

15

15

"CLC Parameter not correct (see C-0-0068)"

10000h

A:C01.01

--

15

152

"Process data are invalid (C-0-0129 / C-0-0128


/ C-0-0127 / C-0-0126 / C-0-131 / C-0-0132 and
DBs)"

10000h

A:C01.01

--

15

153

"Parameter channel is not possible (see


C-0-0126 and C-0-0129)"

10000h

A:C01.01

--

15

154

"Multiplex channel is not possible (see


C-0-0126 / C-0-0129 / C-0-0132)"

10000h

A:C01.01

15

160

"More than one register controller per axis not


possible"

n = address

--

--

15

161

"Winding axis must be in speed


synchronization (A-0-0003, A-0-0025)"

n = address

--

--

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

_A:C01.02

_E:C1.01

2-2 Diagnoses and Fault Numbers arranged as per the display on the CLC-D

SYNAX

15

170

"C-0-0039/C-0-0040: Number of entries not


equal"

10000h

A:C01.01

--

15

171

"A-0-0008/C-0-0039: Activated analogue


channel not linked"

n = address

A:C01.01

--

172174

reserved

15

175

"A-0-0030: Process control P-Gain too high"

n = address

A:C01.01

--

15

176

"A-0-0025: Analogue channel for tension


control not defined"

n = address

A:C01.01

--

15

177

"A-0-0025: Analogue channel for tension


control not activated"

n = address

A:C01.01

--

15

178

"Tension controlled axis must be speed synch.


(A-0-0003, A-0-0025, A-0-0087)"

n = address

--

--

15

179

"More than one tension controller per axis not


possible"

n = address

--

--

15

180

"Parameter A-0-0038 not correct" (in prep.)

n = address

A:C01.01

--

15

181

"C-0-0013: Non-permissible DEA address


(see C-0-0002)"

n = address

A:C01.01

--

15

182

"C-0-0013: Synchronization mode not


permissible (A-0-0003)"

n = address

A:C01.01

--

15

183

"C-0-0013: Adressed X-I/O not permissible


(see C-0-0024/C-0-0033)"

10000h

A:C01.01

--

15

184

"C-0-0013: Idle mode not permissible (see


A-0-0009)"

n = address

A:C01.01

--

15

185

"C-0-0013: Set-up mode not permissible (see


A-0-0009)"

n = address

A:C01.01

--

15

186

"C-0-0013: Special mode not permissible (see


A-0-0070)"

n = address

A:C01.01

--

15

187

"C-0-0013: Non-permissible version of


PARA.EXE"

10000 h

A:C01.01

--

15

188

"C-0-0013: Data integry violated"

10000 h

A:C01.01

--

15

189

"C-0-0013: Non-permissible DEA address (e.g.


ECODRIVE)"

n = address

A:C01.01

--

15

190

"CLC link - other link master already active"

10000 h

_A:C01.01

--

15

191

"CLC link not possible (CLC hardware)"

10000 h

A:C01.01

--

15

192

"C-0-0013: PLC-interface not allowed on CLCD and CLC-P01"

10000h

A:C01.01

--

15

193

"No different feedbacks selectable


(A-0-0003/A-0-0009/A-0-0070)"

n = address

A:C01.01

--

15

194

"Phase synchr. & absolute format not possible


(see A-0-0001/A-0-0003)"

n = address

A:C01.01

--

15

195

"A-0-0003: Drive does not support selected


sync. mode"

n = address

A:C01.01

--

15

196

"A-0-0070: Drive does not support selected


special mode"

n = address

A:C01.01

--

15

197

"S-0-0103: Modulo value = 0 is invalid (see


A-0-0001)"

n = address

A:C01.01

--

15

198

"Special mode only with CLC-P possible


(A-0-0070/A-0-0071/A-0-0072/A-0-0073)"

n = address

A:C01.01

--

15

199

"Pattern control & modulo format not


permissible (see A-0-0001/A-0-0003)"

n = address

A:C01.01

--

15

220

"A-0-0025: Too many register controllers


activated"

n = address

A:C01.01

--

15

221

"Port A (X27) multiple assigned


(C-0-0011/C-0-0033/C-0-0104/Jumper)"

10000 h

A:C01.01

--

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

Diagnoses and Fault Numbers arranged as per the display on the CLC-D 2-3

SYNAX

15

222

"Port B (X28) multiple assigned


(C-0-0011/C-0-0033/C-0-0104/Jumper)"

10000 h

A:C01.01

--

15

223

"Cam and register control not possible


(see A-0-0003/A-0-0025)"

n = address

A:C01.01

--

15

224

"Register cont. And oscilloscope not possible


(see A-0-0025/C-0-0107)"

n = address

A:C01.01

--

15

225

"Cam/register/osci. Not possible


(see A-0-0003/A-0-0025/C-0-0107)"

n = address

A:C01.01

--

15

226

"Drive does not support oscilloscope-function "

n = address

A:C01.01

--

15

227

"C-0-0013: Addressed DEA28 not plugged in"

10000h

A:C01.01

--

15

228

"C-0-0013: Addressed DEA29 not plugged in"

10000h

A:C01.01

--

15

229

"C-0-0013: Addressed DEA30 not plugged in"

10000h

A:C01.01

--

15

232

"A-0-0009: Drive does not support selected set


up mode"

n = address

A:C01.01

--

15

233

"Drive locked with password (S-0-0267)"

n = address

--

--

15

234

"Electr. gear ratio not possible (S -0-0236,


S-0-0237)"

n = address

--

--

15

235

"A-0-0107: Master drive gear not available


(P-0-0156/P-0-0157)"

n = address

--

--

15

236

"Register control only possible with modulo axis


(A-0-0001, A-0-0025)"

n = address

--

--

15

237

"Register controlled axis without


synchronization (see A-0-0003)"

n = address

--

--

15

240

"HS waypoints and I/O to DEA4.1 not possible


(C-0-0013, C-0-0049, A-0-0036)"

n = address

--

--

15

241

"HS waypoints and I/O to DEA28.1 not possible


(C-0-0013, C-0-0049)"

10000h

--

--

15

242

"C-0-0013: DEA 4.1 and DEA 8.1


simultaneously not possible"

n = address

--

--

15

243

"Drive does not support DEA8.1 card"

n = address

--

---

15

244

"Combination of used functions not possible


(relative bits)"

n = address

--

15

250

"Target axis must be phase sync or cam axis


(A-0-0133)"

n = address

--

--

15

251

"More than one group parameter per axis not


possible"

n = address

--

--

16

20

"Non-supported drive type "

n = address

A:C01.01

--

16

21

"Non-supported drive firmware"

n = address

A:C01.01

--

17

105

"Virtual master axis - position value corrupted "

10000h

_A:L01.03
_A:L01.01

_E:L1.16

17

110

"C-0-0050 too short for selected high speed


cams" (C-0-0049)"

10000h

--

--

17

111

"Too many DEA cards for HS-waypoints


activated " (C-0-0049, A-0-0036)"

10000h

18

18

"Real master axis moved"

10000h

_A:L01.08

_E:L1.16

18

100

"Real master axis - master encoder error "

10000h

_A:C01.02

_E:L1.16

18

101

"Real master axis - redundant encoder error"

10000h

_A:C01.02

_E:L1.16

21

230

"SERCOS transmission error (no drive


responds)"

1000h

_A:C1.02
A:C01.01

--

21

231

"SERCOS interface - transmission error during


initialization"

n = address

A:C01.01

--

32

140

"3964R serial interface overrun" in prep.

10000h

_A:C01.03

_E:C01.03

32

141

"3964R serial interface parity error" in prep.

10000h

_A:C01.03

_E:C01.03

32

142

"3964R serial interface transmission error

10000h

_A:C01.03

_E:C01.03

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

A:C01.01

--

2-4 Diagnoses and Fault Numbers arranged as per the display on the CLC-D

SYNAX

(frame)" - in preparation
33

150

"Communication via the fieldbus is impossible"

10000h

_A:C01.03

_E:C01.03

33

151

"Non-supported firmware version of the


interface board"

10000h

_A:C01.03

--

34

34

"DEA 28: External power supply error"

10000h

_A:C01.02

_E:C01.01

35

35

"DEA 29: External power supply error"

10000h

_A:C01.02

_E:C01.01

36

36

"DEA 30: External power supply error"

10000h

_A:C01.02

_E:C01.01

40

40

"CLC link - ring break (primary ring)"

10000h

_A:C01.04
_A:C01.05

_E:C01.04

42

42

"CLC link - master position fault (MDT)"

10000h

_A:C01.04

_E:C01.04

43

43

"CLC link - master position fault (AT)"

n = Adresse

_A:C01.04

_E:C01.04

44

44

"CLC link - link address set - not permitted "

10000h

A:C01.01

--

80

80

"More than one extension card not possible"

10000 h

A:C01.01

--

90

200

"Pattern control serial interface overrun"

10000h

_A:M01.01

_E:M01.01

90

201

"Pattern control serial interface parity error"

10000h

_A:M01.02

_E:M01.01

90

202

"Pattern control serial interface frame error"

10000h

_A:M01.03

_E:M01.01

90

203

"Pattern control data buffer overrun"

10000h

_A:M01.04

_E:M01.01

90

204

"Pattern data start byte faulty"

10000h

_A:M01.05

_E:M01.01

90

205

"Pattern data undefined target position"

10000h

_A:M01.06

_E:M01.01

90

206

"Pattern data error in number of axes"

10000h

_A:M01.07

_E:M01.01

90

207

"Pattern data checksum error"

10000h

_A:M01.08

_E:M01.01

90

208

"Pattern data not in order"

10000h

_A:M01.09

_E:M01.01

90

209

"Pattern data positive pattern limit exceeded"

n = address

_A:M01.10

_E:M01.01

90

210

"Pattern data negative pattern limit exceeded "

n = address

_A:M01.11

_E:M01.01

90

211

"Pattern data limits between received target


pos. exceeded"

n = address

_A:M01.12

_E:M01.01

91

91

"SERCOS interface - ASIC: Initialization error"

10000h

A:C01.01

--

92

92

"CLC-P - DUAL PORT RAM error"

10000h

A:C01.01

--

93

93

"DAQ: SERCOS interface - ASIC: intialization


error"

10000h

A:C01.01

--

94

94

"CLC hardware version incorrect"

10000h

A:C01.01

--

95

4000 + x

"Operating system error" (x = error number)

10000h

A:C01.01

--

96

96

"Fieldbus card - hardware failure"

10000h

--

--

98

3000 +y

Example: "motor overtemperature"


drive error status class 1:
copy of parameter S-0-0095
(y = error number P-0-0009)

n = address

_A:F#.10

_E:F#.14

Comments:
A:C01.01: CLC operating ready timing signal does not toggle ( = 0 or =
1 static)
A:C01.01: CLC operating ready timing signal toggles
(CLC ready on DEA responds, if _A:C01.01 is on the DEA output
_A:D#.16)

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

Diagnoses and Fault Numbers arranged as per Fault Number (Parameter C-0-0048) 3-1

SYNAX

Diagnoses and Fault Numbers arranged as per


Fault Number (Parameter C-0-0048)

3.1

Overview

C-0-0048
error
number

Display

C-0-0047
diagnosis text of CLC system

C-0-0046
Diagnosis
info

"CLC in initialization mode"

A:C01.01

--

"SERCOS interface - phase 1"

A:C01.01

--

"CLC in parameter mode"

A:C01.01

--

"SERCOS interface - phase 3"

A:C01.01

--

"CLC in operation mode"

A:C01.01

--

01

01

"SERCOS interface - ring break"

10000h

A:C01.01

--

02

02

"SERCOS interface - no drive connected"

10000h

A:C01.01

--

03

03

Ex.: "Parameter incomplete"


Error after switch into phase 3 (-> S-0-0021

n = address

A:C01.01

--

04

04

Ex.: "master encoder error"

n = address

A:C01.01

--

Binary
output

Clear
with

Error with switch into operating mode, copy


parameter S-0-0095
05

05

"SERCOS interface - double drive telegram


failure"

n = address

A:C01.01

--

06

06

"Fiber optic ring not closed"

10000h

A:C01.01

--

07

07

"Drive addresses not correct


(see C-0-0002, C-0-0086)"

10000h

A:C01.01

--

08

08

"Max. number of drives exceeded"

10000h

A:C01.01

--

09

09

"Emergency reaction Phase 0 - mode change


not possible"

10000h

A:C01.01

--

12

12

"CLC parameter exceeds min/max value


(see C-0-0068)"

10000h

A:C01.01

--

13

13

"CLC battery defective"

10000h

14

14

"CLC checkum error" (see C-0-0068)"

10000h

A:C01.01

--

15

15

"CLC Parameter not correct (see C-0-0068)"

10000h

A:C01.01

--

16

"CLC EPROM defective"

10000h

A:C01.01

--

17

"CLC SRAM defective"

10000h

--

--

"Real master axis moved"

10000h

_A:L01.08

_E:L01.16

"CLC hardware defective"

10000h

--

--

18

18

19

_A:C01.02

_E:C01.01

20

16

"Non-supported drive type "

n = address

A:C01.01

--

21

16

"Non-supported drive firmware"

n = address

A:C01.01

--

"CLC in test mode zero bit stream"

10000h

A:C01.01

--

25

--

26

--

"CLC in test mode continuous light"

10000h

34

34

"DEA 28: External power supply error"

10000h

_A:C01.02

_E:C01.01

35

35

"DEA 29: External power supply error"

10000h

_A:C01.02

_E:C01.01

36

36

"DEA 30: External power supply error"

10000h

_A:C01.02

_E:C01.01

40

40

"CLC link - ring break (primary ring)"

10000h

_A:C01.04
_A:C01.05

_E:C01.04

42

42

"CLC link - master position fault (MDT)"

10000h

_A:C01.04

_E:C01.04

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

A:C01.01

3-2 Diagnoses and Fault Numbers arranged as per Fault Number (Parameter C-0-0048)

43

43

"CLC link - master position fault (AT)"

n = Adresse

44

44

"CLC link - link address set - not permitted "

10000h

A:C01.01

--

80

80

"More than one extension card not possible"

10000 h

A:C01.01

--

91

91

"SERCOS interface - ASIC: Initialization error"

10000h

A:C01.01

--

92

92

"CLC-P - DUAL PORT RAM error"

10000h

A:C01.01

--

93

93

"DAQ: SERCOS interface - ASIC: intialization


error"

10000h

A:C01.01

--

94

94

"CLC hardware version incorrect"

10000h

A:C01.01

--

96

96

"Fieldbus card - hardware failure"

10000h

--

--

100

18

"Real master axis - master encoder error "

10000h

_A:C01.02

_E:L01.16

101

18

"Real master axis - redundant encoder error"

10000h

_A:C01.02

_E:L01.16

105

17

"Virtual master axis - position value corrupted "

10000h

_A:L01.03
_A:L01.01

_E:L01.16

110

17

"C-0-0050 too short for selected high speed


cams" (C-0-0049)

10000h

--

--

111

17

"Too many DEA cards for HS-waypoints


activated " (C-0-0049, A-0-0036

10000h

140

32

"3964R serial interface overrun" in prep.

10000h

_A:C01.03

_E:C01.03

141

32

"3964R serial interface parity error" in prep.

10000h

_A:C01.03

_E:C01.03

142

32

"3964R serial interface transmission error


(frame)" - in preparation

10000h

_A:C01.03

_E:C01.03

150

33

"Communication via the fieldbus is impossible"

10000h

_A:C01.03

_E:C01.03

151

33

"Non-supported firmware version of the


interface board"

10000h

_A:C01.03

--

152

15

"Process data are invalid (C-0-0129 / C-0-0128


/ C-0-0127 / C-0-0126 / C-0-131 / C-0-0132 and
DBs)"

10000h

A:C01.01

--

153

15

"Parameter channel is not possible (see


C-0-0126 and C-0-0129)"

10000h

A:C01.01

--

154

15

"Multiplex channel is not possible (see


C-0-0126 / C-0-0129 / C-0-0132)"

10000h

A:C01.01

160

15

More than one register controller per axis not


possible

n = address

--

--

161

15

Winding axis must be in speed synchronization


(A-0-0003, A-0-0025)

n = address

--

--

170

15

"C-0-0039/C-0-0040: Number of entries not


equal"

10000h

A:C01.01

--

171

15

"A-0-0008/C-0-0039: Activated analogue


channel not linked"

n = address

A:C01.01

--

172174

_A:C01.04

SYNAX

A:C01.01

_E:C01.04

--

reserved

175

15

"A-0-0030: Process control P-Gain too high"

n = address

A:C01.01

--

176

15

"A-0-0025: Analogue channel for tension


control not defined"

n = address

A:C01.01

--

177

15

"A-0-0025: Analogue channel for tension


control not activated"

n = address

A:C01.01

--

178

15

Tension controlled axis must be speed synch.


(A-0-0003, A-0-0025, A-0-0087)

n = address

--

--

179

15

More than one tension controller per axis not


possible

n = address

--

--

180

15

"Parameter A-0-0038 not correct" (in prep.)

n = address

A:C01.01

--

181

15

"C-0-0013: Non-permissible DEA address


(see C-0-0002)"

n = address

A:C01.01

--

182

15

"C-0-0013: Synchronization mode not

n = address

A:C01.01

--

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

Diagnoses and Fault Numbers arranged as per Fault Number (Parameter C-0-0048) 3-3

permissible (A-0-0003)"
183

15

"C-0-0013: Adressed X-I/O not permissible


(see C-0-0024/C-0-0033)"

10000h

A:C01.01

--

184

15

"C-0-0013: Idle mode not permissible (see


A-0-0009)"

n = address

A:C01.01

--

185

15

"C-0-0013: Set-up mode not permissible (see


A-0-0009)"

n = address

A:C01.01

--

186

15

"C-0-0013: Special mode not permissible (see


A-0-0070)"

n = address

A:C01.01

--

187

15

"C-0-0013: Non-permissible version of


PARA.EXE"

10000 h

A:C01.01

--

188

15

"C-0-0013: Data integry violated"

10000 h

A:C01.01

--

189

15

"C-0-0013: Non-permissible DEA address (e.g.


ECODRIVE)"

n = address

A:C01.01

--

190

15

"CLC link - other link master already active"

10000 h

_A:C01.01

--

191

15

"CLC link not possible (CLC hardware)"

10000 h

A:C01.01

--

192

15

"C-0-0013: PLC-interface not allowed on CLCD and CLC-P01"

10000h

A:C01.01

--

193

15

"No different feedbacks selectable


(A-0-0003/A-0-0009/A-0-0070)"

n = address

A:C01.01

--

194

15

"Phase synchr. & absolute format not possible


(see A-0-0001/A-0-0003)"

n = address

A:C01.01

--

195

15

"A-0-0003: Drive does not support selected


sync. mode"

n = address

A:C01.01

--

196

15

"A-0-0070: Drive does not support selected


special mode"

n = address

A:C01.01

--

197

15

"S-0-0103: Modulo value = 0 is invalid (see


A-0-0001)"

n = address

A:C01.01

--

198

15

"Special mode only with CLC-P possible


(A-0-0070/A-0-0071/A-0-0072/A-0-0073)

n = address

A:C01.01

--

199

15

"Pattern control & modulo format not


permissible (see A-0-0001/A-0-0003)"

n = address

A:C01.01

--

200

90

"Pattern control serial interface overrun"

10000h

_A:M01.01

_E:M01.01

201

90

"Pattern control serial interface parity error"

10000h

_A:M01.02

_E:M01.01

202

90

"Pattern control serial interface frame error"

10000h

_A:M01.03

_E:M01.01

203

90

"Pattern control data buffer overrun"

10000h

_A:M01.04

_E:M01.01

204

90

"Pattern data start byte faulty"

10000h

_A:M01.05

_E:M01.01

205

90

"Pattern data undefined target position"

10000h

_A:M01.06

_E:M01.01

206

90

"Pattern data error in number of axes"

10000h

_A:M01.07

_E:M01.01

207

90

"Pattern data checksum error"

10000h

_A:M01.08

_E:M01.01

208

90

"Pattern data not in order"

10000h

_A:M01.09

_E:M01.01

209

90

"Pattern data positive pattern limit exceeded"

n = address

_A:M01.10

_E:M01.01

210

90

"Pattern data negative pattern limit exceeded "

n = address

_A:M01.11

_E:M01.01

211

90

"Pattern data limits between received target


pos. exceeded"

n = address

_A:M01.12

_E:M01.01

220

15

"A-0-0025: Too many register controllers


activated"

n = address

A:C01.01

--

221

15

"Port A (X27) multiple assigned


(C-0-0011/C-0-0033/C-0-0104/Jumper)"

10000 h

A:C01.01

--

222

15

"Port B (X28) multiple assigned


(C-0-0011/C-0-0033/C-0-0104/Jumper)"

10000 h

A:C01.01

--

223

15

"Cam and register control not possible


(see A-0-0003/A-0-0025)"

n = address

A:C01.01

--

224

15

"Register cont. and oscilloscope not possible

n = address

A:C01.01

--

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

3-4 Diagnoses and Fault Numbers arranged as per Fault Number (Parameter C-0-0048)

SYNAX

(see A-0-0025/C-0-0107)"
225

15

"Cam/register/osci. not possible


(see A-0-0003/A-0-0025/C-0-0107)"

n = address

A:C01.01

--

226

15

"Drive does not support oscilloscope-function "

n = address

A:C01.01

--

227

15

"C-0-0013: Addressed DEA28 not plugged in"

10000h

A:C01.01

--

228

15

"C-0-0013: Addressed DEA29 not plugged in"

10000h

A:C01.01

--

229

15

"C-0-0013: Addressed DEA30 not plugged in"

10000h

A:C01.01

--

230

21

"SERCOS transmission error (no drive


responds)"

1000h

_A:C01.02
A:C01.01

--

231

21

"SERCOS interface - transmission error during


initialization"

n = address

A:C01.01

--

232

15

"A-0-0009: Drive does not support selected set


up mode

n = address

A:C01.01

--

233

15

"Drive locked with password (S-0-0267)"

n = address

--

--

234

15

"Electr. gear ratio not possible (S -0-0236,


S-0-0237)"

n = address

--

--

235

15

"A-0-0107: Master drive gear not available


(P-0-0156/P-0-0157)"

n = address

--

--

236

15

Register control only possible with modulo axis


(A-0-0001, A-0-0025)

n = address

--

--

237

15

"Register controlled axis without


synchronization (see A-0-0003)"

n = address

--

--

240

15

"HS waypoints and I/O to DEA4.1 not possible


(C-0-0013, C-0-0049, A-0-0036)"

n = address

--

241

15

"HS waypoints and I/O to DEA28.1 not possible


(C-0-0013, C-0-0049)"

10000h

--

--

242

15

"C-0-0013: DEA 4.1 and DEA 8.1


simultaneously not possible"

n = address

--

--

243

15

"Drive does not support DEA8.1 card"

n = address

--

---

244

15

"Combination of used functions not possible


(relative bits)"

n = address

--

250

15

"Target axis must be phase sync or cam axis


(A-0-0133)"

n = address

--

--

251

15

"More than one group parameter per axis not


possible"

n = address

--

--

3000 +y

98

Example: "motor overtemperature"


drive error status class 1:
copy of parameter S-0-0095
(y = error number P-0-0009)

n = address

_A:F#.10

_E:F#.14

4000 + x

95

"Operating system error" (x = error number)

10000h

A:C01.01

--

Comments:
A:C01.01: CLC operating ready timing signal does not toggle ( = 0 or =
1 static)
A:C01.01: CLC operating ready timing signal toggles
(CLC ready on DEA responds, if _A:C01.01 is on the DEA output
_A:D#.16)

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

Definition of the Error Messages

4-1

Definition of the Error Messages


(16) "CLC EPROM defective"
C-0-0048: 16

The EPROM test resulted in an error.


Remedy:
1. Make sure the EPROMs are correctly positioned.
2. Replace CLC and send it in to INDRAMAT customer service.

(17)

"CLC SRAM defective"


C-0-0048: 17

The check of the memory modules (SRAM) resulted in an error.


Remedy:
1. Replace CLC and send in to INDRAMAT Customer Service.

(19)

"CLC hardware defective"


C-0-0048: 19

The hardware test of the CLC resulted in an error.


Remedy:
1. Replace CLC and send in to INDRAMAT Customer Service.

(25)

"CLC in test mode zero bit stream"


C-0-0048: 25

The test mode "zero bit stream" was selected in parameter "SERCOS
interface - configuration" (C-0-0038). The CLC then sends zero bit
current and prevents progression.
Remedy:
Correct C-0-0038 and enter intialization mode.

- - (26)

"CLC in test mode continuous light"


C-0-0048: 26

The test mode "continuous light" was selected in parameter "SERCOS


interface - configuration" (C-0-0038). The CLC then generates a steady
light and thus prevents progression.
Remedy:
Correct C-0-0038 and enter initialization mode.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

4-2 Definition of the Error Messages

01 (01)

SYNAX

"SERCOS interface - ring break"


C-0-0048: 01

There is a break in the SERCOS interface fiber optic cable ring.


Remedy:
1. Switch machine off
2. Repair SERCOS interface ring
3. Switch machine on

02 (02)

"SERCOS interface - no drives connected"


C-0-0048: 02

After powering up or progression into operating mode, the CLC attempts


to contact the drives via the SERCOS interface (LWL) ring. In this case,
the attempt was not successful. The LWL ring is, however, closed.
Cause:
1. there is no drive in the LWL ring
2. drive address(es) is (are) set to "0"

03 (03)

Error on switching to phase 3


Example: "Parameter incomplete (-> S-0-0021)"
C-0-0048: 03

An error occurred when running up the LWL (fiber optic cable) ring prior
to reaching an intermediate stage of communications phase 3. The drive
diagnoses the error and signals this diagnosis to its parameter
"diagnostic message" (S-0-0095). The CLC then reads this parameter
and copies it into parameter "SYNAX - diagnostics text"(C-0-0047).

Note:

"Error on switching to phase 3" is then in parameter "SYNAX diagnostics text" (C-0-0047) instead of, e.g., "parameter
incomplete" (-> S-0-0021)".

Remedy:
1. See drive command error C1/xx

04 (04)

Error on switching into operating mode


Example: "Error master encoder"
C-0-0048: 04

An error occurred when running up the LWL ring prior to reaching


operating mode. The drive affected diagnosis of the error and signals it to
its parameter "diagnostic message" (S-0-0095). The CLC reads this
parameter and copies it into parameter "SYNAX - diagnostics text"
(C-0-0047).
Remedy:
1. See drive command error C2/xx.

Note:

"Error when switching into operating mode" will be in


parameter "SYNAX - diagnostics text" (C-0-0047) instead of,
e.g., "error master encoder".

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

05 (05)

Definition of the Error Messages

4-3

"SERCOS interface - double drive telegram failure"


C-0-0048: 05

The telegram of a drive has failed at least twice.


Cause:
1. LWL ring is defective
2. drive is defective
Remedy:
1. repair SERCOS interface ring or
2. replace the respective drive

06 (06)

"Fiber optic ring not closed"


C-0-0048: 06

SYNAX checks, prior to phase progression, whether the LWL (fiber optic
cable) ring is closed or not. This diagnosis can only take place during
phase progression. SYNAX waits until (without timeout) the LWL ring is
closed.
If the LWL ring has closed once, then a break is evaluated as a failure. In
this case, the error message "SERCOS interface ring failure" (01) is
generated.
Cause:
The LWL ring is not closed.
Remedy:
1. Drive controller not on, check power supply unit.
2. Check fiber optic cable ring, make necessary adjustments.

07 (07)

"Drive addresses not correct (see C-0-0002, C-0-0086)"


C-0-0048: 07

The list of drive addresses in C-0-0002 does not agree with the
addresses of the drive that are in the ring.
Cause:
1. The connected drive addresses do not correspond to the projected
drive addresses (C-0-0002).
2. All projected drive addresses (C-0-0002) were deactivated (C-00086).
Remedy:
1. Correct the number of drives of the drive addresses set.
2. Correct the drive addresses set in C-0-0002.
3. Check the addresses set in C-0-0086 (generally an empty list!)
4. Switch into initialization mode.
5. Switch into operating mode.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

4-4 Definition of the Error Messages

08 (08)

SYNAX

"Max. number of drives exceeded"


C-0-0048: 08

The application has brought about a state where even an increase in the
SERCOS interface cycle time does not suffice to operate the number of
drives with the functions which have been set.
Remedy:
1. Reduce the number of drives or
2. reduce the functions of the drive, i.e., no setup mode, no tension
control, no idle, fewer analogue channels, fewer process controllers,
etc.).

09 (09)

"Emergency reaction Phase 0 - mode change not


possible"
C-0-0048: 09

A serious SERCOS interface error has previously occurred in operating


mode. The CLC has generated the emergency reaction of switching
SERCOS to phase 0. Any further SYNAX mode progressions are not
possible.
A progression is now only possible by switching the CLC off and on.
Cause:
1. SERCOS interface - ring interrupt
2. SERCOS interface - double drive telegram failure (e.g., due to loose
fiber optic cable connection, a too tight bend radius or a fiber optic
cable that is too long and so on.)
Remedy:
See error 01 or error 05
CLC must be turned off and on!

12 (12)

"CLC Parameter exceeds min./max. value (see C-0-0068)"


C-0-0048: 12

The value of a parameter exceeds its defined min./max. input value. The
affected parameters will be entered into the "list of invalid A and C
parameters" (C-0-0068).
Remedy:
1. Read out parameter C-0-0068
2. Correct the input value of the respective parameter.

13 (13)

"CLC battery defective"


C-0-0048: 13

The battery on the CLC is dead.

Caution! Data could be lost!


Replace the battery immediately.
CAUTION

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

Definition of the Error Messages

4-5

Remedy:
1. Secure parameters.
2. Have a replacement battery ready.
3. Switch unit off.
4. Pull out the CLC card.
5. Remove old battery.
6. Insert new battery no more than one minute later.

14 (14)

"CLC checksum error (see C-0-0068)"


C-0-0048: 14

The CLC checks the validity of all A/C parameters by means of a


checksum. Every parameter that is challenged durng this sum is entered
in the "list of invalid A and C parameters" (C-0-0068).
Cause:
1. New CLC, parameters were not yet inscribed.
2. Parameter loss (e.g., due to battery power loss).
Remedy:
1. Load the parameter.
2. Write into the challenged parameter, e.g., via a terminal.

15

General procedure with this CLC display


A list of errors indicating faulty parametrization is a series of subdisplays
to this display.
In this case, it is necessary to alter one or more parameters. To do so
requires connecting a user interface, e.g., a CLC terminal.
The diagnostics parameters C-0-0046 through C-0-0048 specify those
parameters which must be changed.

15 (15)

"CLC Parameter not correct (see C-0-0068)"


C-0-0048: 15

A number of parameters are acknowledged as invalid during the


plausibility check. The relevant parameters are entered into the "list of
invalid A and C parameters" (C-0-0068).
Remedy:
1. Read out parameter C-0-0068.
2. Correct the input value of the relevant parameter.

15 (152)

"Process data are invalid (C-0-0129 / C-0-0128 / C-0-0127 /


C-0-0126 / C-0-0131 / C-0-0132 and DBs)"
C-0-0048: 152

The configuration of the fieldbus via the CLC-D has triggered the
plausibility monitor.
The parameters which configure the fieldbus and/or the data module
have inconsistent values.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

4-6 Definition of the Error Messages

SYNAX

Cause:
1. A write-protected object is configured in "Fieldbus: object list of
process data output" (C-0-0128).
2. An object was an unallowable length is configured in "Fieldbus: object
list of process data input" (C-0-0127) or "Fieldbus: object list of
process data output" (C-0-0128). This can occur in the case of an
unsuitable "Fieldbus: length of process data channel" (C-0-0126).
3. An object configured in "Fieldbus: object list of process data input"
(C-0-0127) or "Fieldbus: object list of process data output" (C-0-0128)
is not parametrized in the relevant data module. For example, in the
case of an activated multiplex channel the base objects relegated to
the data modules must have as many elements as his parametrized in
"Fieldbus - multiplex size" (C-0-0131).
Remedy:
1. Check all parameters for the configuration of the fieldbuses and the
data modules and correct, if necessary.

15 (153)

"Parameter channel is not possible (see C-0-0126 and


C-0-0129)"
C-0-0048: 153

A configuration of the fieldbus via the CLC-D has actuated the plausibility
monitor.
Cause:
1. The parameter channel is parametrized in "Fieldbus - control word"
(C-0-0129). It requires six words of the process data channel. The
"Fieldbus: length of process data channel" (C-0-0126), however, is
smaller than six words.
Remedy:
1. Set C-0-0126 to at least six words or delete parameter channel in
C-0-0129.

15 (154)

"Multiplex channel is not possible (see


C-0-0126/C-0-0129/C-0-0132) "
C-0-0048: 154

A configuration of the fieldbus via the CLC-D has actuated the plausibility
monitor.
Cause:
1. The multiplex channel is parametrized in "Fieldbus - control word"
(C-0-0129). The "Fieldbus - start address of multiplex channel"
(C-0-0132), however, lies outside of the process data channel (see
"Fieldbus: length of process data channel (C-0-0126)).
Remedy:
1. Coordinate C-0-0126 or delete the multiplex channel in C-0-0129.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

15 (160)

Definition of the Error Messages

4-7

"More than one register controller per axis not possible"


C-0-0048: 160

More than one register controller is working the specified axis.


Remedy:
1. Deactivate register controller (A-0-0025)
2. Correct register controlled axes (A-0-0087)

15 (161)

"Winding axis must be in speed synchronization (A-0-0003,


A-0-0025)"
C-0-0048: 161

The winding function (see "process control - control word", A-0-0025) for
the specified axis (see C-0-0046) is activated.
This winding axis must be speed synchronous.
Remedy:
1. Deactivate the winding ("process control - control word", A-0-0025)
2. Parametrize the winding axis as a speed synchronous axis
("synchronization mode", A-0-0003)

15 (170)

"C-0-0039/C-0-0040: Number of entries not equal"


C-0-0048: 170

The parameters
"analogue channels - select source parameters" (C-0-0039) and
"analogue channels - select target parameters" (C-0-0040)
are of unequal length.
Remedy:
1. Correct the input value of the parameter.

15 (171)

"A-0-0008/C-0-0039: Activated analogue channel not linked"


C-0-0048: 171

An analogue input activated in parameter "analogue channels - analogue


input control word" (A-0-0008) is not linked to parameter "analogue
channels - select source parameters" (C-0-0039).
Remedy:
1. Deactivate the channel in "analogue channels - analogue input control
word" (A-0-0008) or
2. Change "analogue channels - select source parameters" (C-0-0039).

15 (175)

"A-0-0030: Process control P-gain too high"


C-0-0048: 175

An error in calculation would result from the value set in "process


controller 1 - proportional gain" (A-0-0030) (value too big).
Remedy:
1. Reduce parameter "process controller 1 - proportional gain"
(A-0-0030).

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

4-8 Definition of the Error Messages

15 (176)

SYNAX

"A-0-0025: Analogue channel for tension control not


defined"
C-0-0048: 176

A tension controller has been set in the relevant axis (for address see
"SYNAX - error source" (C-0-0046)).
Via parameter "analogue channels - select target parameters"
(C-0-0040) the actual value for the tension controller "process actual
value" (A-0-0027) must be allocated to an analogue input.
Remedy:
1. Define an analogue input for the parameter "process actual value"
(A-0-0027) or
2. Deactivate the tension control in "process control - control word"
(A-0-0025).

15 (177)

"A-0-0025: Analogue channel for the tension control not


activated"
C-0-0048: 177

A tension controller has been set in the relevant axis (for address see
"SYNAX - error source" (C-0-0046)).
An analogue channel must be activated via parameter
"analogue channels - analogue input control word" (A-0-0008),
"analogue channels - select source parameters" (C-0-0039) or
"analogue channels - select target parameters" (C-0-0040).
Remedy:
1. Activate an analogue input for parameter "process actual value"
(A-0-0027) or
2. Deactivate tension control in "process control - control word"
(A-0-0025).

15 (178)

"Tension controlled axis must be speed synch. (A-0-0003,


A-0-0025, A-0-0087)"
C-0-0048: 178

A tension controller (see "process control - control word", A-0-0025) is


activated for the specified address (see C-0-0046). The axes controlled
by this tension controller must be speed synchronous.
Remedy:
1. Deactivate tension controller ("process control - control word",
A-0-0025)
2. Parametrize the tension-controlled axes as speed synchronous axes
("synchronization mode", A-0-0003)

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

15 (179)

Definition of the Error Messages

4-9

"More than one tension controller per axis not possible"


C-0-0048: 179

More than one tension controller is working the specified axis.


Remedy:
1. Deactivate tension controller ("process control - control word",
A-0-0025)
2. Correct tension controlled axes ("process control - drive addresses",
A-0-0087)

15 (180)

"Parameter A-0-0038 not correct" (in preparation)


C-0-0048: 180

When switching from parametrization into operating mode, the CLC


transmits the parameter "bipolar torque limit" (A-0-0038) into the drive
parameter "bipolar torque/force limit value" (S-0-0092). If this should fail,
then the above error message is generated.
Remedy:
1. Read out parameter "bipolar torque/force limit value" (S-0-0092) from
drive.
2. If parameter S-0-0092 is in the drive, then note the min./max. of this
value. Correct operating data of A-0-0038 and "bipolar torque limit reduced" (A-0-0037).
3. If parameter S-0-0092 is not in drive, then contact INDRAMATCustomer Service.

15 (181)

"C-0-0013: Non-permissible DEA address (see C-0-0002)"


C-0-0048: 181

There are inputs and outputs of the DEA in the I/O logic, e.g., _E:D03.01)
which point to addresses of drives not accomodated for in the ring, see
"addresses projected drives" (C-0-0002).
Remedy:
1. Remove the respective inputs in the I/O logic.
2. Generate a configuration which contains the required addresses.

15 (182)

"C-0-0013: Synchronization mode not permissible


(A-0-0003)"
C-0-0048: 182

Input "synchronization mode" (_E:F#.05) is not in the I/O logic, but the
synchronization mode of the relevant drive is deactivated (A-0-0003).
Remedy:
1. Remove the respective inputs from the I/O logic.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

4-10 Definition of the Error Messages

15 (183)

SYNAX

"C-0-0013: Addressed X-I/O not permissible


(see C-0-0024/C-0-0033)"
C-0-0048: 183

X I/Os have been used in the I/O logic, but none of the following
conditions have been met:
1. The CLC is a PC plugin card (CLC-P). The X I/Os, in this case, are on
the dual port RAM.
2. Transmission via a serial interface (legal only with CLC-D) has been
set in "host communication - control word" (C-0-0033). The X I/Os, in
this case, are on the serial interface.
Parameter "CLC - hardware version" (C-0-0024) will tell whether this is a
CLC-P or CLC-D.
Remedy:
1. Remove the relevant inputs from the I/O logic.
2. If necessary, correct parameter "host comumunication - control word"
(C-0-0033).
3. Contact INDRAMAT Customer Service.

15 (184)

"C-0-0013: Idle mode not permissible (see A-0-0009)"


C-0-0048: 184

The input "idle mode" (_E:F#.06) is in the I/O logic, but the idle mode of
the relevant drive has been deactivated (A-0-0009).
Remedy:
1. Remove the relevant input in the I/O logic.

15 (185)

"C-0-0013: Setup mode not permissible (see A-0-0009)"


C-0-0048: 185

Input "setup mode" (_E:F#.04) is in the I/O logic, but the setup mode of
the relevant drive has been deactivated (A-0-0009).
Remedy:
1. Remove the respective input in the I/O logic.

15 (186)

"C-0-0013: Special mode not permissible (see A-0-0070)"


C-0-0048: 186

Input "special mode" (_E:F#.23) is in the I/O logic, but no special mode
has been set for the relevant drive (A-0-0070 = 0).
Remedy:
1. Remove the relevant input in the I/O logic.

15 (187)

"C-0-0013: Non-permissible version of PARA.EXE"


C-0-0048: 187

The source file of the I/O logic (*.TXT) was translated with the wrong
program (PARA.EXE). The file thus translated (*.ASC) will not run.
Remedy:
1. Use the correct PARA.EXE version.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

15 (188)

Definition of the Error Messages

4-11

"C-0-0013: Data integrity violated"


C-0-0048: 188

The I/O logic contains false data and cannot run.


Cause:
1. The I/O logic was not successfully loaded.
2. Parameter "I/O assignment of internal/external I/Os" (C-0-0013) was
manually altered.
Remedy:
1. Retranslate the I/O logic (*.TXT) with PARA.EXE.
2. Load the translated I/O logic (*.ASC).

15 (189)

"C-0-0013: Non-permissible DEA address


(e.g., ECODRIVE)"
C-0-0048: 189

Inputs and outputs are in the I/O logic, e.g., _E:D03.01 which point to
addresses of drives which do not contain a DEA.
Remedy:
1. Remove the relevant inputs in the I/O logic or
2. generate a configuration with a drive with DEA at the respective
address.

15 (190)

"CLC-link - other link master already active"


C-0-0048: 190

There are several link masters in the master axis link.


Cause:
Each link participant parametrized as a link master checks whether
another link master is already present or not. If there is, then this error
message is generated and the CLC remains passive within the CLC link.
Remedy:
Check parameter C-0-0102 of all the CLCs. The LED H11 and H12
displays whether a DAQ has been configured as a link master or slave.

15 (191)

"CLC link not possible (CLC hardware)"


C-0-0048: 191

The hardware combination of CLC with plugin card does not permit a
CLC link (e.g., CLC-D02.1M with DAQ01.2M).
Cause:
The function only available starting with CLC-D02.3M.
Remedy:
1. change C-0-0102 (no CLC link)
2. replace CLC hardware (CLC link)

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

4-12 Definition of the Error Messages

15 (192)

SYNAX

"C-0-0013: PLC-interface not allowed on CLC-D and


CLC-P01"
C-0-0048: 192

Cause:
The functionality is not available until CLC-P02.
Remedy:
1. Change I/O logic: reload C-0-0013.

15 (193)

"No different feedbacks selectable


(A-0-0003/A-0-0009/A-0-0070)"
C-0-0048: 193

It is not permitted to use different encoders to position control the drive.


Example: phase synchronization on the external encoder (A-0-0003 =
0x900B) and set-up on the motor controller (A-0-0009 = 0x13)
Remedy:
Correct A-0-0003, A-0-0009 and A-0-0070.

15 (194)

"Phase synchronization & absolute format not possible


(see A-0-0001/A-0-0003)"
C-0-0048: 194

Combining angle synchronization and a translatory format is illegal.


Remedy:
Change parameter "axis type" (A-0-0001) or "synchronization mode"
(A-0-0003).

15 (195)

"A-0-0003: Drive does not support selected sync. mode"


C-0-0048: 195

The relevant drive will not support the synchronization mode specified in
A-0-0003 although the value parameterized in A-0-0003 was
acknowledged as correct by the CLC.
Example: An application of the external encoder was parametrized
although there is no external encoder.
Remedy:
1. Check and change parameter "synchronization mode" (A-0-0003).

15 (196)

"A-0-0070: Drive does not support selected special mode"


C-0-0048: 196

The relevant drive does not support the special mode entered in
A-0-0070 although the parametrized value in A-0-0070 was
acknowledged as correct by the CLC.
Example: An application of the external encoder was parametrized
although there is no external encoder.
Remedy:
1. Check and change parameter "special operation mode" (A-0-0070).

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

15 (197)

Definition of the Error Messages

4-13

"S-0-0103: Modulo value = 0 is invalid (see A-0-0001)"


C-0-0048: 197

The modulo value in the drive may not equal 0 if modulo axis (A-0-0001)
is set.
Remedy:
1. Check and change the parameter "modulo value" (S-0-0103).

15 (198)

"Special mode only with CLC-P possible


(A-0-0070/A-0-0071/A-0-0072/A-0-0073)"
C-0-0048: 198

A CLC-P is needed for the selected configuration of the special operating


modes.
Cause:
If special operating modes with real-time data exchange
parametrized via the DUAL port RAM, then a CLC-P is needed.

are

Remedy:
1. Correct parameters A-0-0070, A-0-0071, A-0-0072 and A-0-0073.
2. Use a CLC-P.

15 (199)

"Pattern control & modulo format not permissible


(see A-0-0001/A-0-0003)"
C-0-0048: 199

It is illegal to combine pattern control and modulo weighting.


Remedy:
Change parameter "axis type" (A-0-0001) or "synchronization mode"
(A-0-0003).

15 (220)

"A-0-0025: Too many register controllers activated"


C-0-0048: 220

Too many register controllers have been activated.


Remedy:
1. Deactivate register control (see A-0-0025).
2. Runup into operating mode again.

15 (221)

"Port A (X27) multiple assigned


(C-0-0011/C-0-0033/C-0-0104/Jumper)"
C-0-0048: 221

There is a multiple allocation of serial interface A (X27) due to incorrect


parametrization.

Note:

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

If a serial interface has been assigned more than once, then it


may be necessary to temporarily insert Jumper S2 or I6 (at
CLC-P02) to obtain access to the parameters with SYNTOP.

4-14 Definition of the Error Messages

SYNAX

Remedy:
Change the parameters:
1. "host communication - control word" (C-0-0033) or
2. "serial service interface - control word" (C-0-0104) or
3. "pattern data - source" (C-0-0011) or
4. control / remove jumper S1 or I5 (at CLC-P02)/S2 or I6 (at CLC-P02).

15 (222)

"Port B (X28) multiple assigned


(C-0-0011/C-0-0033/C-0-0104/Jumper)"
C-0-0048: 222

There is multiple allocation of serial interface B (X28) due to faulty


parametrization.

Note:

If a serial interface has been assigned more than once, then it


may be necessary to temporarily insert Jumper S2 or I6 (at
CLC-P02) to obtain access to the parameters with SYNTOP.

Remedy:
Change parameters:
1. "host communication - control word" (C-0-0033) or
2. "serial service interface - control word" (C-0-0104) or
3. "pattern data - source" (C-0-0011) or
4. control / remove jumper S1 or I5 (at CLC-P02)/S2 or I6 (at CLC-P02).

15 (223)

"Cam and register control not possible


(see A-0-0003/A-0-0025)"
C-0-0048: 223

The functions cam and register control with time measurement cannot be
conducted simultaneously.
Remedy:
Change parameter:
1. "operating mode" (A-0-0003) and
2. "process control - control word" (A-0-0025).

15 (224)

"Register cont. and oscilloscope not possible


(see A-0-0025/C-0-0107)"
C-0-0048: 224

The functions register control with time measurement and oscilloscope


function cannot be conducted simultaneously.
Remedy:
Change parameters:
1. "process control - control word" (A-0-0025) and
2. "oscilloscope function - control word" (C-0-0107)

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

15 (225)

Definition of the Error Messages

4-15

"Cam/register/Osci. not possible (see A-0-003/25/C-0-0107)"


C-0-0048: 225

The functions cam, register control and oscilloscope cannot be


conducted simultaneously.
Remedy:
Change parameters:
1. "synchronization mode" (A-0-0003),
2. "process control - control word" (A-0-0025) and
3. "oscilloscope function - control word" (C-0-0107).

15 (226)

"Drive does not support oscilloscope function"


C-0-0048: 226

A drive was configured in parameter "oscilloscope function - drive


addresses" (C-0-0108) which does not support the oscilloscope function.
Remedy:
Remove the address entered in "SYNAX - error source" (C-0-0046) from
the parameter "oscilloscope function - drive addresses" (C-0-0108).

15 (227)

"C-0-0013: Addressed DEA28 not plugged in"


C-0-0048: 227

The
I/O
logic
contains
DEA28
inputs
and
outputs
(e.g., _E:Z01.01) even though the DEA28 has not been inserted.
Remedy:
1. insert DEA28 or
2. remove the relevant instruction from the I/O logic

15 (228)

"C-0-0013: Addressed DEA29 not plugged in"


C-0-0048: 228

The
I/O
logic
contains
DEA29
inputs
and
outputs
(e.g., _E:Z02.01) even though the DEA29 has not been inserted.
Remedy:
1. insert DEA29 or
2. remove the relevant instruction from the I/O logic

15 (229)

"C-0-0013: Addressed DEA30 not plugged in"


C-0-0048: 229

The
I/O
logic
contains
DEA30
inputs
and
outputs
(e.g., _E:Z03.01) even though the DEA30 has not been inserted.
Remedy:
1. insert DEA30 or
2. remove the relevant instruction from the I/O logic

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

4-16 Definition of the Error Messages

15 (232)

SYNAX

"A-0-0009: Drive does not support selected set up mode"


C-0-0048: 232

The relevant drive does not support the set-up parametrized in A-0-0009.
Remedy:
Check and change parameter "configuration idle mode / set up mode"
(A-0-0009).

15 (233)

"Drive locked with password (S-0-0267)"


C-0-0048: 233

Using parameter "password" (S-0-0267) the drive can be locked against


parameter changes.
SYNAX needs drives that are not locked.
Remedy:
1. Unlock password, see "password" (S-0-0267).
2. Call Indramat.

15 (234)

"Electr. gear ratio not possible (s. S-0-0236, S-0-0237)"


C-0-0048: 234

It is not allowed to parametrize the electronic gear ratio.


The quotient

S 0 0237
is either too small ( 0) or too large ( ).
S 0 0236

Remedy:
1. Change parameter S-0-0236 or S-0-0237.

15 (235)

"A-0-0107: Master drive gear not available


(P-0-0156/P-0-0157)"
C-0-0048: 235

In parameter "register control - target parameter selection" (A-0-0107)


the master drive gear has been selected as target parameter of the
register control.
This is not available in the drive (e.g., drive firmware ELS04VRS).
Remedy:
1. Replace drive.
2. Replace drive firmware.
3. Change A-0-0107.

15 (236)

"Register control only possible with modulo axis


(see A-0-0001, A-0-0025)"
C-0-0048: 236

A register controller axis (see A-0-0025) must be a modulo axis (see


A-0-0001).
Remedy:
1. A-0-0001 or A-0-0025 must be re-parametrized

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

15 (237)

Definition of the Error Messages

4-17

"Register controlled axis without synchronization


(see A-0-0003)"
C-0-0048: 237

The specified axis is controlled by the register controller. This


necessitates the parametrization of a synchronization operating mode.
Remedy:
1. Change the "Process control - drive addresses" (A-0-0087) of the
register controller axis.
2. Change the "Synchronization mode" (A-0-0003) of the specified axis.

15 (240)

"HS waypoints and I/O to DEA4.1 not possible


(C-0-0013, C-0-0049, A-0-0036)"
C-0-0048: 240

High speed cams and I/O logic outputs were used on the same DEA 4.1
drive.
Remedy:
1. Deactivate high speed waypoints (parameter "high speed cam
switches - control word", C-0-0049).
2. Output high speed waypoints at different DEA 4.1, DEA 28.1
(parameter "digital I/O - configuration", A-0-0036; parameter "high
speed cam switches - control word", C-0-0049).
3. Output I/O logic outputs to different DEA 4.1, DEA 29.1, DEA 30.1
(parameter "I/O - assignment of internal/external I/Os", C-0-0013).

15 (241)

"HS waypoints and I/O to DEA28.1 not possible


(C-0-0013, C-0-0049)"
C-0-0048: 241

High-speed waypoints and I/O logic outputs were used on DEA 28.1.
Remedy:
1. Deactivate high-speed waypoints (parameter "high speed cam
switches - control word", C-0-0049).
2. Output the high-speed waypoint outputs at DEA drive (parameter
"digital I/O - configuration", A-0-0036; parameter "high speed cam
switches - control word", C-0-0049).
3. Output the I/O logic outputs to different DEA 4.1, DEA 29.1, DEA 30.1
(parameter "I/O - assignment of internal/external I/Os", C-0-0013).

15 (242)

"C-0-0013: DEA 4.1 and DEA 8.1 simultaneously not


possible"
C-0-0048: 242

DEA 4.1 and DEA 8.1 cannot simultaneously be addressed in one and
same drive via the I/O logic.
Remedy:
1. Change I/O logic.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

4-18 Definition of the Error Messages

15 (243)

SYNAX

"Drive does not support DEA8.1 card"


C-0-0048: 243

A DEA8.1 card was used for the specified drive in the I/O logic or in the
high-speed cam switch group.
The drive does not support this DEA8.1 however.
Remedy:
1. Change I/O logic (e.g., DEA4.1) or
2. do not parametrize the high-speed cam switch group to the DEA8.1.

15 (244)

"Combination of used functions not possible


(real time bits)"
C-0-0048: 244

Socalled real-time bits are needed via functions


cam axis (A-0-0003)
oscilloscope functions (C-0-0108)
register controller (A-0-0025)
relative set-up (A-0-0070)
Of these, only two are present.
Too many of the listed functions were activated for the specified drive
address.
Only a maximum of two functions may be activated.
Remedy:
1. Deactivate functions not required.

15 (250)

"Target axis must be phase sync or cam axis


(A-0-0133) "
C-0-0048: 250

The group parameter additive - value (A-0-0132) can only affect phasesynchronous axes and cam axes.
Axes have, however, been entered in parameter "Group parameter
additive - drive addresses" (A-0-0133) that do not meet this condition.
Remedy:
1. Correct the addresses in A-0-0133 or
2. change synchronization mode in A-0-0003.

15 (251)

"More than one group parameter per axis not possible"


C-0-0048: 251

Only one group parameter can effect an axis.


More than one group parameter link is, however, present for the
specified drive address.
Remedy:
1. Check parameter "Group parameter additive - drive addresses"
(A-0-0133) of all axes and ensure that no drive address has been
entered or is listed twice.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

16 (20)

Definition of the Error Messages

4-19

"Non-supported drive type


C-0-0048: 20

A connected drive could not be identified.


The address of the relevant drive is specified in parameter "SYNAX error source" (C-0-0046).
Remedy:
1. IMPORTANT: Read out the text of parameter "manufacturer version"
(S-0-0030) and make a note of it, e.g., "DSM2.3-ELS-02V03".
2. Contact INDRAMAT Customer Service.

16 (21)

"Non- supported drive firmware"


C-0-0048: 21

The SYNAX firmware used is not compatible with the firmware in the
drive.
The address of the relevant drive is in parameter "SYNAX - error source"
(C-0-0046).
Remedy:
1. IMPORTANT: Read out the text of parameter "manufacturer version"
(S-0-0030) and make a note of it, e.g., "DSM2.3-ELS-02V03").
2. Contact INDRAMAT Customer Service.

17 (17)

"Virtual master axis error"


C-0-0048: 17

The virtual master axis is signalling an error, e.g., E-stop of the virtual
master axis.
Remedy:
1. Make a note of the error and investigate, if necessary, what, for
example, caused the E-stop (emergency stop).
2. Clear the virtual master axis error.

17 (105)

"Virtual master axis - position value corrupted"


C-0-0048: 105

The master axis position of the virtual master axis is checked but once
for validity upon reaching master axis mode (checksum).
Cause:
1. A new CLC was used with a non-initialized RAM memory.
2. Data integrity was lost, e.g., as a result of a faulty RAM.
Remedy:
1. "Real/Virt master - clear error" (_E:L01.16).
2. If necessary, set position of the virtual master axis with "virtual master
enable" (_E:L01.06) or "VM preset position" (_E:L01.20).

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

4-20 Definition of the Error Messages

17 (110)

SYNAX

"C-0-0050 too short for selected HS-waypoints (C-0-0049)"


C-0-0048: 110

The parameter "high speed cam switches - ON/OFF angle"


(C-0-0050) is checked for required length when progressing from
parametrization mode into operating mode.
Cause:
The parameter "high speed cam switches - ON/OFF angle" (C-0-0050) is
not as long as required by parameter "high speed cam switches -control
word" (C-0-0049).
Remedy:
1. Enter a sufficient number of angles in parameter C-0-0050.
2. Deactivate high speed cam in parameter C-0-0049.

17 (111)

Too many DEA cards for HS waypoints activated


(C-0-0049, A-0-0036)
C-0-0048: 111

The cam function is activated in parameter "high speed cam switches control word" (C-0-0049). DEA cards are allocated to these cams in
parameter "digital I/O - configuration" (A-0-0036).
Too many DEA cards have been allocated to the number of cams
selected.
Remedy:
1. Change C-0-0049.
2. Change A-0-0036.

18 (18)

"Real master axis moved"


C-0-0048: 18

When using a real master axis, the position of the real master axis, upon
switching the CLC on, is compared with the final value just prior to shut
down. If the difference is greater than the value "real master - position
window" (C-0-0025), then this error is generated.
This check is conducted until the input "RM position monitoring enable"
(_E:L01.15) is set.
Cause:
1. The master axis was moved while the machine was shut off.
2. A new CLC was put into operation.
Remedy:
1. Keep the following axes from synchronizing with the new master axis
position.
2. Clear error.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

18 (100)

Definition of the Error Messages

4-21

"Real master axis - master encoder error"


C-0-0048: 100

The encoder monitoring device was actuated with the use of a redundant
encoder for the real master axis. The master encoder is hunting.
Cause:
1. The coupling unit is defective.
2. The encoder is defective.
3. The encoder cable is defective.
4. Monitoring window "real master - redundant encoder monitoring
window" (C-0-0073) too small.
Remedy:
1. Check both encoders.
2. Correct the parameter by using the parameter "real master redundant encoder max. position difference" (C-0-0074), if necessary.

18 (101)

"Real master axis - redundant encoder error"


C-0-0048: 101

The encoder monitoring device was actuated with the use of a redundant
encoder for the real master axis. The master encoder is hunting.
Cause:
1. The coupling unit is defective.
2. The encoder is defective.
3. The encoder cable is defective.
4. Monitoring window "real master - redundant encoder monitoring
window" (C-0-0073) too small.
Remedy:
1. Check both encoders.
2. Correct the parameter by using the parameter "real master redundant encoder max. position difference" (C-0-0074), if necessary.

21 (230)

"SERCOS transmission error (no drive responds)


C-0-0048: 230

A SERCOS interface transmission could not be successfully concluded


(time out monitoring).
At the time of this transmission, one or several axes would not respond.
The SYNAX ring remains in initialization mode. A progression is only
posible if the CLC is switched OFF and ON.
Cause:
1. Fiber optic cable ring defective

-or-

2. Drive was switched off.


Remedy:
1. Switch drive and CLC off (reset possible with CLC-P).
2. Check fiber optic cable ring.
3. Contact INDRAMAT Customer Service.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

4-22 Definition of the Error Messages

21 (231)

SYNAX

"SERCOS interface - transmission error during


initialization"
C-0-0048: 231-299

An error occurred during the transmission of a parameter to the drive


while initializing the SERCOS interface ring and drives.
This error may not occur with a system that is already successfully
operating. There is a problem in the transmission path, i.e., LWL ring, if it
does.
This error can occur during startup if, for example, a drive used
does not support a specific parameter or
it does not permit the value of a parameter that is to be transmitted.
In this case, it is possible to start up the system by changing
parametrization.
Remedy:
1. IMPORTANT: Read out the number from parameter "SYNAX - error
number" (C-0-0048) and make a note of it (e.g., 231).
2. Contact INDRAMAT Customer Service.

32 (140)

"3964R Serial interface overrun"


C-0-0048: 140

An overrrun error has occurred at the interface.


Remedy:
1. Clear error, restart transmission.
2. If the error occurs again, contact INDRAMAT Customer Service.

32 (141)

"3964R Serial interface parity error"


C-0-0048: 141

A parity error occurred at the serial interface.


Cause:
1. First failure (e.g., due to EMC)
2. Repetitive failure, e.g., due to faulty transmission path (e.g., defective
line).
Remedy:
1. Check transmission path.
2. Clear error.
3. Restart transmission.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

32 (142)

Definition of the Error Messages

4-23

"3964R Serial interface transmission error (Frame)"


C-0-0048: 142

A frame error has occurred at the serial interface.


Cause:
1. Incorrectly set data rate, parity and so on.
Remedy:
1. Set data transmission correct, also see "Host communication - control
word" (C-0-0033).

33 (150)

"Communication via the fieldbus is impossible"


C-0-0048: 150

Problems have occurred on the field bus which do not permit the
exchange of data.
Cause:
These problems are field bus specific.
Remedy:
Evaluate the diagnosis of the field bus master and eliminate the faults.
Check the serial connection (connector and cable) or
check the bus configuration of the master

33 (151)

"Non-supported firmware version of the interface board"


C-0-0048: 151

The CLC-D has detected an invalid firmware version of the interface card
during initialization.
Cause:
The firmware version of the interface card is not that of the SYNAX
version used.
Remedy:
Use the interface firmware that accords to the firmware configuration of
the SYNAX version.

34 (34)

"DEA28: External power supply error


C-0-0048: 34

The DEA28 has galvanically isolated inputs and outputs. To operate


these correctly, an external power source must be applied.
Cause:
The external power supply exceeds the +18V < Ui < +32V limits.
Remedy:
Check the external power source.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

4-24 Definition of the Error Messages

35 (35)

SYNAX

"DEA29: External power supply error


C-0-0048: 35

The DEA29 has galvanically isolated inputs and outputs. To operate


these correctly, an external power source must be applied.
Cause:
The external power supply exceeds the +18V < Ui < +32V limits.
Remedy:
Check the external power source.

36 (36)

"DEA30: External power supply error


C-0-0048: 36

The DEA30 has galvanically isolated inputs and outputs. To operate


these correctly, an external power source must be applied.
Cause:
The external power supply exceeds the +18V < Ui < +32V limits.
Remedy:
Check the external power source.

40 (40)

"CLC-link - ring break (primary ring)"


C-0-0048: 40

The link participant has detected an LWL break in the link ring (primary
ring).
Cause:
Each DAQ monitors its optical inputs. With missing signals, an LWL
break is detected.
Remedy:
Check LED H7 (ERR SERC) on the DAQ (warped display, LWL break
display).
The LWL break is physically "before" that subscriber that signals this
error.

42 (42)

"CLC-link - master position fault (MDT)"


C-0-0048: 42

The transmission of the master axis position by the link master to the link
subscriber is experiencing problems.
Cause:
Data transmission interference (bit error) link MDT of two sequential
cycles is faulty.
Remedy:
Check LED H7 (DAQ) and LWL, if necessary.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

43 (43)

Definition of the Error Messages

4-25

"CLC-link - master position fault (AT)"


C-0-0048: 43

The transmission of the master axis position by the link slave to the link
master is experiencing interference.
The parameter "SYNAX - error source" (C-0-0046) contains the affected
link address.
Only those master axis positions are monitored that are used in the own
SYNAX ring.
Cause:
Data transmission interference (bit error), link AT of a link slave of two
sequential cycles is faulty.
Remedy:
Check LED H7 (DAQ) and LWL, if necessary.

44 (44)

"CLC-link - selected link address not permitted"


C-0-0048: 44

In the case of the CLC link, the link address set on the DAQ may only
range between 1 and 32.
Cause:
The address switches are read and checked after powering up and when
progressing into phase 4.
Remedy:
Change DAQ address.

80 (80)

"More than one extension card not possible (CLC


hardware)"
C-0-0048: 80

It is not possible to operate the CLC-D with the plugin cards.


Cause:
There are too many plugin cards on the CLC. The given CLC hardware
stipulates that only one plugin card can be operated.
Remedy:
Remove the plugin cards
Use a CLC-D02.3 or higher

90

General procedure with this CLC-D display


This displays a series of errors that only occur in conjunction with the
electronic pattern control.
The diagnostics parameters C-0-0046 through C-0-0048 supply more
precise information about the nature of these errors.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

4-26 Definition of the Error Messages

90 (200)

SYNAX

"Pattern control serial interface overrun"


C-0-0048: 200

Overflow occurred at the serial interface to the electronic pattern control.


Remedy:
1. Contact INDRAMAT Customer Service.

90 (201)

"Pattern control serial interface parity error"


C-0-0048: 201

A parity error occurred at the serial interface to the electronic pattern


control.
Cause:
1. Defective line.
2. Interference.
Remedy:
1. Check the line.

90 (202)

"Pattern control serial interface frame error"


C-0-0048: 202

A frame error occurred at the serial interface to the electronic pattern


control.
Cause:
1. Incorrectly set data rate, parity and so on.
Remedy:
1. Set data transmission correctly, see "pattern data - source"
(C-0-0011).

90 (203)

"Pattern control data buffer overrun"


C-0-0048: 203

The internal data buffer on the CLC has overflowed.


Remedy:
1. Contact INDRAMAT Customer Service.

90 (204)

"Pattern data start byte faulty"


C-0-0048: 204

Remedy:
1. Correct the pattern data.

90 (205)

"Pattern data undefined target position"


C-0-0048: 205

Remedy:
1. Correct the pattern data.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

90 (206)

Definition of the Error Messages

4-27

"Pattern data error in number of axes"


C-0-0048: 206

Remedy:
1. Correct the pattern data.

90 (207)

"Pattern data checksum error"


C-0-0048: 207

Over all of the data of a pattern data telegram, a longitudinal parity is


generated. The parity does not agree with the parity received by the CLC.
Cause:
1. Pattern computer has generated faulty parity.
2. Transmission error.

90 (208)

"Pattern data not in order"


C-0-0048: 208

Remedy:
1. Correct the pattern data.

90 (209)

"Pattern data positive pattern limit exceeded"


C-0-0048: 209

The value in the pattern data is greater than the value in "negative
pattern limit" (A-0-0039).
Remedy:
1. Correction in pattern computer.

90 (210)

"Pattern data negative pattern limit exceeded"


C-0-0048: 210

The value in the pattern data is greater than the value in "positive pattern
limit" (A-0-0040).
Remedy:
1. Correction in pattern computer.

90 (211)

"Pattern data limits between received target pos. exceeded"


C-0-0048: 211

The increment widths specified in the pattern data have exceeded the
limits specifed in "pattern control - limits between received target
positions" (A-0-0049).
Remedy:
1. Correction in pattern computer.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

4-28 Definition of the Error Messages

90 (213)

SYNAX

"Pattern data transmission not in pattern control


operating mode - in preparation
C-0-0048: 213

A pattern data transmission has taken place but the drives were not in
"electronic master gearbox" mode.
Remedy:
1. Check pattern data transmission.

91 (91)

"SERCOS interface - ASIC: initialization error"


C-0-0048: 91

The check of the SERCOS interface - ASIC produced an error.


Cause:
1. The dual port RAM is defective.
2. A time out error with a reset of the SERCOS interface - ASIC.
Remedy:
1. Replace the CLC card.

92 (92)

"CLC-P - DUAL PORT RAM error"


C-0-0048: 92

The check of the dual port RAM of the CLC-P generated an error.
Cause:
1. The dual port RAM is defective.
2. The PC wrote into the dual port RAM during the check.
Remedy:
1. Replace the CLC card.
2. Change the PC program so that the PC cannot write during the dual
port RAM test.

93 (93)

"DAQ: SERCOS interface - ASIC: initialization error"


C-0-0048: 93

Once the CLC-D/DAQ is switched on


a software reset and
a dual port ram test
are exected.
If one of these operations should fail, then this error is generated.
Cause:
A hardware error occurred during the initialization of the DAQ.
Remedy:
Replace DAQ.

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

94 (94)

Definition of the Error Messages

4-29

"CLC hardware version incorrect"


C-0-0048: 94

The hardware identification on the CLC is wrong.


Cause:
1. The CLC hardware does not match the DAQ application. A CLC with
a higher hardware version is needed or equal to 2.2.
2. Incorrect EEPROM entry.
3. EEPROM entry does not match hardware.
Remedy:
1. Replace CLC card (hardware version higher or equal to 2.2).
2. Contact INDRAMAT Customer Service.
3. CLC-card may have to be sent back to INDRAMAT.

95 (4000+x) "Operating system error"


C-0-0048: 4000+x

An operating systems error has occurred in the CLC system.


Remedy:
1. IMPORTANT: Note number (e.g., 4001).
2. Contact INDRAMAT Customer Service.

96

"Fieldbus card - hardware failure"


C-0-0048: 96

The hardware test of the inserted fieldbus card (e.g., DBS, DPF) resulted
in failure.
Remedy:
1. Replace CLC and fieldbus card and send to INDRAMAT Customer
Service.

98 (3000+y) Drive error


Example: "Motor overtemperature"
C-0-0048: 3000+y

An error has occurred in the drive. The diagnosis parameter (S-0-0095)


of the relevant drive is copied into "SYNAX - diagnostics text" (C-0-0047).
The "error message number" (P-0-0009) = y plus 3000 is copied into
parameter "SYNAX - error number" (C-0-0048). The address of the drive
is listed in parameter "SYNAX - error source" (C-0-0046).

Note:

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

In parameter "SYNAX - diagnostics text" (C-0-0047) "drive


error" will not be listed but rather, e.g., "motor
overtemperature".

4-30 Definition of the Error Messages

SYNAX

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX Reference List 5-1

SYNAX

SYNAX Reference List

5.1

Referenced firmware
Product firmware
(order designation):

Printed board firmware


(EPROM labelling):

CLC-P / CLC-D &


CCD

FWA-CLC*DP-SY*-05VRS-MS

FWC-CLC*DP-SY*-05VRS-MS

CLC-D & CCD


+ Interbus

FWA-CLC*DP-SS1-05VRS-MS

FWC-CLC*DP-SY*-05VRS-MS
FWC-DBS3.1-CI1-02VRS-NN

CLC-D & CCD


+ Profibus

FWA-CLC*DP-SP1-05VRS-MS

FWC-CLC*DP-SY*-05VRS-MS
FWC-DPF5.1-CP1-02VRS-NN

CLC-D &
drive family DIAX03

FWA-DIAX03-SY2-05VRS-MS

FWC-CLC*DP-SY*-05VRS-MS
FWC-DSM2.3-ELS-04VRS-MS

CLC-D &
drive family DIAX03

FWA-DIAX03-SY1-05VRS-MS

FWC-CLC*DP-SY*-05VRS-MS
FWC-DSM2.3-ELS-05VRS-MS

drive family DIAX03

FWA-DIAX03-ELS-04VRS-MS

FWC-DSM2.3-ELS-04VRS-MS

drive family DIAX03

FWA-DIAX03-ELS-05VRS-MS

FWC-DSM2.3-ELS-05VRS-MS

CLC-D & Profibus


drive family DIAX03

FWA-DIAX03-SP1-05VRS-MS

FWC-CLC*DP-SY*-05VRS-MS
FWC-DPF5.1-CP1-02VRS-NN
FWC-DSM2.3-ELS-05VRS-MS

CLC-D & Interbus


drive family DIAX03

FWA-DIAX03-SS1-05VRS-MS

FWC-CLC*DP-SY*-05VRS-MS
FWC-DPS3.1-CI1-02VRS-NN
FWC-DSM2.3-ELS-05VRS-MS

CLC-D &
drive family DIAX04

FWA-DIAX04-SY1-05VRS-MS

FWC-CLC*DP-SY*-05VRS-MS
FWC-HSM1.1-ELS-05VRS-MS

drive family DIAX04

FWA-DIAX04-ELS-05VRS-MS

FWC-HSM1.1-ELS-05VRS-MS

CLC-D & Profibus


drive family DIAX04

FWA-DIAX04-SP1-05VRS-MS

FWC-CLC*DP-SY*-05VRS-MS
FWC-DPF5.1-CP1-02VRS-NN
FWC-HSM1.1-ELS-05VRS-MS

CLC-D & Interbus


drive family DIAX04

FWA-DIAX04-SS1-05VRS-MS

FWC-CLC*DP-SY*-05VRS-MS
FWC-DPS3.1-CI1-02VRS-NN
FWC-HSM1.1-ELS-05VRS-MS

Ecodrive

FWA-ECODRV-SSE-02VRS-MS
FWA-ECODRV-SSE-03VRS-MS

FWC-DKC2.1-SSE-02VRS-MS
FWC-DKC2.1-SSE-03VRS-MS

user interface
SYNTOP

SWA-SYNTOP-INB-03VRS-MS-CD600-COPY

SWD-SYNTOP-INB-03VRS-MS-CD600

Product:

Fig. 5-1: Referenced firmware

Note:

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

The software with suffix -COPY may be copied.

5-2 SYNAX Reference List

5.2

SYNAX

Supplementary documentation

Order text:

Title:

DOK-SYNAX*-SY*-05VRS**-FKB1-EN-P

SYNAX - Functional Description

DOK-SYNAX*-SY*-05VRS**-PRJ1-EN-P

SYNAX - Project Planning

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX - Trouble Shooting Guide

DOK-SYNAX*-SY*-05VRS**-FVN1-EN-P

SYNAX - Version notes

DOK-SYNAX*-SY*-05VRS**-40M1-EN-P

SYNAX - Mappe 40-05V

DOK-SYNAX*-SY*-05VRS**-40M1-EN-D0600

General Support for SYNAX - Version 05VRS

DOK-DIAX03-ELS-05VRS**-50M1-EN-P

DIAX03 - Mappe 50-05V

DOK-DIAX03-ELS-05VRS**-50M1-EN-H1,44

General support for DIAX03 - Version 05VRS

DOK-ECODRV-SSE-03VRS**-57M1-EN-P

ECODRIVE - Mappe 57-03V

DOK-ECODRV-SSE-03VRS**-57M1-EN-H1,44

General support for ECODRIVE - Version 03VRS

Fig. 5-2: Supplementary documentation

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

Index 6-1

SYNAX

Index
3
3964R Serial interface overrun 4-22
3964R Serial interface parity error 4-22
3964R Serial interface transmission error (Frame) 4-23

A
A-0-0003
Drive does not support selected sync. mode 4-12

A-0-0008/C-0-0039
Activated analogue channel not linked 4-7

A-0-0009
Drive does not support selected set up mode 4-16

A-0-0025
Analogue channel for tension control not defined 4-8
Analogue channel for the tension control not activated 4-8

A-0-0025
Too many register controllers activated 4-13

A-0-0030
Process control P-gain too high 4-7

A-0-0070
Drive does not support selected special mode 4-12

A-0-0107
Master drive gear not available (P-0-0156/P-0-0157) 4-16

C
C-0-0013
Addressed DEA28 not plugged in 4-15
Addressed DEA29 not plugged in 4-15
Addressed DEA30 not plugged in 4-15
Non-permissible DEA address (e.g., ECODRIVE) 4-11

C-0-0013
Addressed X-I/O not permissible (see C-0-0024/C-0-0033) 4-10
Data integrity violated 4-11
DEA 4.1 and DEA 8.1 simultaneously not possible 4-17
Idle mode not permissible (see A-0-0009) 4-10
Non-permissible DEA address (see C-0-0002) 4-9
Non-permissible version of PARA.EXE 4-10
PLC-interface not allowed on CLC-D and CLC-P01 4-12
Setup mode not permissible (see A-0-0009) 4-10
Special mode not permissible (see A-0-0070) 4-10
Synchronization mode not permissible (A-0-0003) 4-9

C-0-0039/C-0-0040
Number of entries not equal 4-7

C-0-0050 too short for selected HS-waypoints (C-0-0049) 4-20


Cam and register control not possible (see A-0-0003/A-0-0025) 4-14
Cam/register/Osci. not possible (see A-0-0003/25/C-0-0107) 4-15
CLC battery defective 4-4
CLC checksum error (see C-0-0068) 4-5
CLC EPROM defective 4-1
CLC hardware version incorrect 4-29
CLC in test mode continuous light 4-1

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

6-2 Index

SYNAX

CLC in test mode zero bit stream 4-1


CLC link not possible (CLC hardware) 4-11
CLC Parameter exceeds min./max. value (see C-0-0068) 4-4
CLC Parameter not correct (see C-0-0068) 4-5
CLC SRAM defekt 4-1
CLC-Hardware defekt 4-1
CLC-link - master position fault (AT) 4-25
CLC-link - master position fault (MDT) 4-24
CLC-link - other link master already active 4-11
CLC-link - ring break (primary ring) 4-24
CLC-link - selected link address not permitted 4-25
CLC-P - DUAL PORT RAM error 4-28
Combination of used functions not possible (real time bits) 4-18
Communication via the fieldbus is impossible 4-23

D
DAQ
SERCOS interface - ASIC

initialization error 4-28


DEA28
External power supply error 4-23

DEA29
External power supply error 4-24

DEA30
External power supply error 4-24

Drive addresses not correct (see C-0-0002, C-0-0086) 4-3


Drive does not support DEA8.1 card 4-18
Drive does not support oscilloscope function 4-15
Drive locked with password (S-0-0267) 4-16

E
Electr. gear ratio not possible (s. S-0-0236, S-0-0237) 4-16
Emergency reaction Phase 0 - mode change not possible 4-4
Error master encoder 4-2

F
Fiber optic ring not closed 4-3
Fieldbus card hardware failure 4-29

H
HS waypoints and I/O to DEA28.1 not possible (C-0-0013, C-0-0049) 4-17
HS waypoints and I/O to DEA4.1 not possible (C-0-0013, C-0-0049, A-0-0036) 4-17

M
Max. number of drives exceeded 4-4
More than one extension card not possible (CLC hardware) 4-25
More than one group parameter per axis not possible 4-18
More than one register controller per axis not possible 4-7
More than one tension controller per axis not possible 4-9
Motor overtemperature 4-29
Multiplex channel is not possible (see C-0-0126/C-0-0129/C-0-0132) 4-6

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

Index 6-3

SYNAX

N
No different feedbacks selectable (A-0-0003/A-0-0009/A-0-0070) 4-12
Non- supported drive firmware 4-19
Non-supported drive type 4-19
Non-supported firmware version of the interface board 4-23

O
Operating system error 4-29

P
Parameter A-0-0038 not correct 4-9
Parameter channel is not possible (see C-0-0126 and C-0-0129) 4-6
Parameter incomplete (-> S-0-0021) 4-2
Pattern control & modulo format not permissible (see A-0-0001/A-0-0003) 4-13
Pattern control data buffer overrun 4-26
Pattern control serial interface frame error 4-26
Pattern control serial interface overrun 4-26
Pattern control serial interface parity error 4-26
Pattern data checksum error 4-27
Pattern data error in number of axes 4-27
Pattern data limits between received target pos. exceeded 4-27
Pattern data negative pattern limit exceeded 4-27
Pattern data not in order 4-27
Pattern data positive pattern limit exceeded 4-27
Pattern data start byte faulty 4-26
Pattern data transmission not in pattern control operating mode 4-28
Pattern data undefined target position 4-26
Phase synchronization & absolute format not possible (see A-0-0001/A-0-0003) 4-12
Port A (X27) multiple assigned (C-0-0011/C-0-0033/C-0-0104/Jumper) 4-13
Port B (X28) multiple assigned (see C-0-0011/C-0-0033/C-0-0104/Jumper) 4-14
Process data are invalid (C-0-0129 / C-0-0128 / C-0-0127 / C-0-0126 / C-0-0131 /
C-0-0132 and DBs) 4-5

R
Real master axis - master encoder error 4-21
Real master axis - redundant encoder error 4-21
Real master axis moved 4-20
Register cont. and oscilloscope not possible 4-14
Register control only possible with modulo axis (see A-0-0001, A-0-0025) 4-16
Register controlled axis without synchronization (see A-0-0003) 4-17

S
S-0-0103
Modulo value = 0 is invalid (see A-0-0001) 4-13

SERCOS interface - ASIC


initialization error 4-28

SERCOS interface - double drive telegram failure 4-3


SERCOS interface - no drives connected 4-2
SERCOS interface - ring break 4-2
SERCOS interface - transmission error during initialization 4-22
SERCOS transmission error (no drive responds) 4-21
Special mode only with CLC-P possible (A-0-0070/A-0-0071/A-0-0072/A-0-0073) 4-13

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

6-4 Index

SYNAX

T
Target axis must be phase sync or cam axis (A-0-0133) 4-18
Tension controlled axis must be speed synch. (A-0-0003, A-0-0025, A-0-0087) 4-8
Too many DEA cards for HS waypoints activated (C-0-0049, A-0-0036) 4-20

V
Virtual master axis - position value corrupted 4-19
Virtual master axis error 4-19

W
Winding axis must be in speed synchronization (A-0-0003, A-0-0025) 4-7

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

Directory of Customer Service Locations

Directory of Customer Service Locations


Germany
Sales Region Central

Sales Region East

Sales Region West

Sales Region North

INDRAMAT GmbH
D-97816 Lohr am Main
Bgm.-Dr.-Nebel-Str. 2

INDRAMAT GmbH
D-09120 Chemnitz
Beckerstrae 31

INDRAMAT GmbH
D-40880 Ratingen
Harkortstrae 25

INDRAMAT GmbH
D-22525 Hamburg
Fhrhausstrae 11

Telefon: 09352/40-4817
Telefax: 09352/40-4989

Telefon: 0371/3555-0
Telefax: 0371/3555-230

Telefon: 02102/4318-0
Telefax: 02102/41315

Telefon: 040/853157-0
Telefax: 040/853157-15

Sales Region South

Sales Region Southwest

INDRAMAT Service-Hotline

INDRAMAT GmbH
D-80339 Mnchen
Ridlerstrae 75

INDRAMAT GmbH
D-71229 Leonberg
Bblinger Strae 25

INDRAMAT GmbH
Telefon: D-0172/660 040 6

Telefon: 089/540138-30
Telefax: 089/540138-10

Telefon: 07152/972-6
Telefax: 07152/972-727

-oderTelefon: D-0171/333 882 6

Customer service locations in Germany

Europe
Austria

Austria

Belgium

Denmark

G.L.Rexroth Ges.m.b.H.
Geschftsbereich INDRAMAT
Hgelingasse 3
A-1140 Wien

G.L.Rexroth Ges.m.b.H.
Geschftsbereich INDRAMAT
Randlstrae 14
A-4061 Pasching

Mannesmann Rexroth N.V.-S.A.


Geschftsbereich INDRAMAT
Industrielaan 8
B-1740 Ternat

BEC AS
Zinkvej 6
DK-8900 Randers

Telefon: +43 1/985 25 40-400


Telefax:+43 1/985 25 40-93

Telefon: +43 7229/644 01-36


Telefax: +43 7229/644 01-80

Telefon: +32 2/582 31 80


Telefax: +32 2/582 43 10

England

Finnland

France

France

Mannesmann Rexroth Ltd.


INDRAMAT Division
Broadway Lane, South Cerney
Cirencester, Glos GL7 5UH

Rexroth Mecman OY
Riihimiehentie 3
SF-01720 Vantaa

Rexroth - Sigma S.A.


Division INDRAMAT
Parc des Barbanniers 4,
Place du Village
F-92632 Gennevilliers Cedex

Rexroth - Sigma S.A.


Division INDRAMAT
17, Loree du Golf
F-69380 Dommartin

Telefon: +44 1285/86 30 00


Telefax: +44 1285/86 30 03

Telefon: +358 9/84 91 11


Telefax: +358 9/84 63 87

Telefon: +33 1/41 47 54 30


Telefax: +33 1/47 94 69 41

Telefon: +45 87/11 90 60


Telefax: +45 87/11 90 61

Telefon: +33 4/78 43 56 58


Telefax: +33 4/78 43 59 05

France

Italy

Italy

Netherlands

Rexroth - Sigma S.A.


Division INDRAMAT
270, Avenue de lardenne
F-31100 Toulouse

Rexroth S.p.A.
Divisione INDRAMAT
Via G. Di Vittoria, 1
I-20063 Cernusco S/N.MI

Rexroth S.p.A. Divisione


INDRAMAT
Via Borgomanero, 11
I-10145 Torino

Hydraudyne Hydrauliek B.V.


Kruisbroeksestraat 1a
P.O. Box 32
NL-5280 AA Boxtel

Telefon: +33 5/61 49 95 19


Telefax: +33 5/61 31 00 41

Telefon: +39 2/923 65-270


Telex: 331695
Telefax: +39 2/92 36 55 12

Telefon: +39 11/771 22 30


Telefax: +39 11/771 01 90

Telefon: +31 41 16/519 51


Telefax: +31 41 16/514 83

Spain

Spain

Sweden

Switzerland

Rexroth S.A.
Centro Industrial Santiago
Obradors s/n
E-08130 Santa Perpetua de
Mogoda (Barcelona)

Goimendi S.A.
Divisin Indramat
Jolastokieta (Herrera)
Apartado 11 37
San Sebastion, 20017

AB Rexroth Mecman
INDRAMAT Division
Varuvgen 7
S-125 81 Stockholm

Rexroth SA
Dpartement INDRAMAT
Chemin de l`Ecole 6
CH-1036 Sullens

Telefon: +34 3/7 47 94 00


Telefax: +34 3/7 47 94 01

Telefon: +34 43/40 01 63


Telex: 361 72
Telefax: +34 43/39 93 95

Telefon: +46 8/727 92 00


Telefax: +46 8/64 73 277

Telefon:+41 21/731 43 77
Telefax: +41 21/731 46 78

Switzerland

Russia

Rexroth AG
Geschftsbereich INDRAMAT
Gewerbestrae 3
CH-8500 Frauenfeld

Tschudnenko E.B.
Arsenia 22
153000 Ivanovo
Ruland

Telefon: +41 52/720 21 00


Telefax: +41 52/720 21 11

Telefon: +7 93/22 39 633

European customer service locations excluding Germany

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

Directory of Customer Service Locations

SYNAX

Outside of Europe
Argentina

Argentina

Australia

Brazil

Mannesmann Rexroth S.A.I.C.


Division INDRAMAT
Acassusso 48 41/7
1605 Munro (Buenos Aires)
Argentina

Nakase
Asesoramiento Tecnico
Diaz Velez 2929
1636 Olivos
(Provincia de Buenos Aires)
Argentina
Argentina

Australian Industrial Machinery


Services Pty. Ltd.
Unit 5 Horne ST
Campbellfield VIC 2061
Australia

Mannesmann Rexroth Automao


Ltda.
Diviso INDRAMAT
Rua Georg Rexroth, 609
Vila Padre Anchieta
BR-09.951-250 Diadema-SP
Caixa Postal 377
BR-09.901-970 Diadema-SP

Telefon: +54 1/756 01 40


+54 1/756 02 40
Telex: 262 66 rexro ar
Telefax: +54 1/756 01 36

Telefon: +61 3/93 59 0228


Telefax: +61 3/93 59 02886

Telefon +54 1/790 52 30

Telefon: +55 11/745 90 65


+55 11/745 90 70
Telefax: +55 11/745 90 50

Canada

China

China

China

Basic Technologies Corporation


Burlington Division
3426 Mainway Drive
Burlington, Ontario
Canada L7M 1A8

Rexroth (China) Ltd.


Shanghai Office
Room 206
Shanghai Intern. Trade Centre
2200 Yanan Xi Lu
Shanghai 200335
P.R. China

Rexroth (China) Ltd.


Shanghai Parts & Service Centre
199 Wu Cao Road, Hua Cao
Minhang District
Shanghai 201 103
P.R. China

Rexroth (China) Ltd.


1430 China World Trade Centre
1, Jianguomenwai Avenue
Beijing 100004
P.R. China

Telefon: +1 905/335-55 11
Telefax: +1 905/335-41 84

Telefon: +86 21/627 55 333


Telefax: +86 21/627 55 666

Telefon: +86 21/622 00 058


Telefax: +86 21/622 00 068

Telefon: +86 10/50 50 380


Telefax: +86 10/50 50 379

China

Hongkong

India

Japan

Rexroth (China) Ltd.


A-5F., 123 Lian Shan Street
Sha He Kou District
Dalian 116 023
P.R. China

Rexroth (China) Ltd.


19 Cheung Shun Street
1st Floor, Cheung Sha Wan,
Kowloon, Honkong

Mannesmann Rexroth (India) Ltd.


INDRAMAT Division
Plot. 96, Phase III
Peenya Industrial Area
Bangalore - 560058

Rexroth Co., Ltd.


INDRAMAT Division
I.R. Building
Nakamachidai 4-26-44
Tsuzuki-ku, Yokohama 226
Japan

Telefon: +86 411/46 78 930


Telefax: +86 411/46 78 932

Telefon: +852 2741 13 51/-54 und


+852 741 14 30
Telex: 3346 17 GL REX HX
Telefax: +852 786 40 19
+852 786 07 33

Telefon: +91 80/839 21 01


+91 80/839 73 74
Telex: 845 5028 RexB
Telefax: +91 80/839 43 45

Telefon: +81 45/942-72 10


Telefax: +81 45/942-03 41

Korea

Korea

Mexico

Rexroth-Seki Co Ltd.
1500-12 Da-Dae-Dong
Saha-Gu, Pusan, 604-050

Seo Chang Corporation Ltd.


Room 903, Jeail Building
44-35 Yoido-Dong
Youngdeungpo-Ku
Seoul, Korea

Motorizacin y
Diseo de Controles, S.A. de C.V.
Av. Dr. Gustavo Baz No. 288
Col. Parque Industrial la Ioma
Apartado Postal No. 318
54060 Tlalnepantla
Estado de Mexico

Telefon: +82 51/264 90 01


Telefax: +82 51/264 90 10

Telefon: +82 2/780-82 07 ~9


Telefax: +82 2/784-54 08

Telefon: +52 /397 86 44


Telefax: +52 /398 98 88
USA

USA

USA

USA

Rexroth Corporation
INDRAMAT Division
5150 Prairie Stone Parkway
Hoffman Estates, Illinois 60192

Rexroth Corporation
INDRAMAT Division
2110 Austin Avenue
Rochester Hills, Michigan 48309

Telefon: +1 847/645-36 00
Telefax: +1 847/645-62 01

Telefon: +1 810/853-82 90
Telefax: +1 810/853-82 90

Rexroth Corporation
INDRAMAT Division
Northeastern Sales Office
7 Columbia Blvd.
Peabody, MA 019660

Rexroth Corporation
INDRAMAT Division
Southeastern Sales Office
3625 Swiftwater Park Drive
Suwanee, GA 30174

Telefon: +1 508/531-25 74
Telefax: +1 508/531-2574

Telefon: +1 770/932 3200


Telefax: +1 770/932-1903

Customer service locations outside of Europe

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

SYNAX

Notes

DOK-SYNAX*-SY*-05VRS**-WAR1-EN-P

Indramat

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