Professional Documents
Culture Documents
Characteristics
Designation
System
KCDS Pyramid
KPC
PQC
Functional Checks,
Verification/Traceability,
Safety Compliance and
Component Handling
Table of Revisions
January 1991: 1st Issue
June 1996: 1st Revision
November 1998: 2nd Revision
Applicable to Vehicle Groups through MY 2003
Applicable to all Powertrain programs which end by Jan 2006
Table of Contents
Section
1.
Scope
2.
Purpose
3.
General: Benefits, Fundamental Concept for Characteristics
4.
Definitions
5.
Product Variation (includes Loss Function)
6.
Levels of Care
7.
The Three Stages of KCDS
8.
Selection Criteria for Parts
9.
Product Characteristics Pyramid
10.
Selection Criteria for Product Characteristics
11.
Tools
12.
Team Approach
13.
Objectives of the Team
14.
Composition of the Team
15.
Data Responsibility
16.
Documentation and Communication
17.
Reference Section
Figures and Tables
1A
2A
4A
7A
8A
8B
9A
9B
10A
10B
12A
GM KCDS Process
Summary of Levels of Care vs. Cost
Characteristic Definition
Three Stages of KCDS
GM Mandated Parts & Components: Product Identification & Verification
General Application Guidelines: Product Id, Traceability & Verification
Product Characteristic Pyramid
Relationship between KPC/PQC and KCC
KCDS KCC Worksheet
KPC/PQC/KCC Fishbone Diagram
Part and Characteristic Action Steps Chart
1.0 Scope
1.1 This Reference Manual applies to:
A.
General Motors planning, product and process designs, manufacturing
and assembly processes; and
B.
Suppliers (internal and external) of products and processes to General
Motors that are used in the design, manufacture, assembly, and
distribution of GM products.
1.2 The Key Characteristic Designation System (KCDS) will commonize General Motors
approach for the identification and documentation of parts with Safety Compliance
Relationships, Functional Check Requirements, Product Identification, Verification &
Traceability Requirements and Component Handling Requirements (additional care) and
product characteristics that are designated as Special Characteristics (extra care).
1.3 KCDS also sets forth the methods and requirements for communication of parts requiring
additional care and Special Characteristics requiring extra care throughout General
Motors and its supplier community
1.4 The Key Characteristic Designation System Reference Manual is referenced in Quality
System requirements ISO-9000, QS-9000 and the other elements of AIAG/ASQ 7-Pack.
1.5 Additional/Extra Care in Manufacturing/Assembly is required at both the Part and
Characteristic levels.
A.
GM KCDS Process
Component
Handling
Figure 1A
Functional
Check
Parts Requiring
Additional Care
Traceability
Safety /
Compliance
Part Level
Remaining Parts
Require
Standard Care
All Products &
Processes
Special
Characteristics
(all Parts)
2.0 Purpose
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GM 1805 QN
KCC
PQC
KCC
Extra Care
Characteristic
Level
Standard
Characteristics
KPC
Standard Care
2.1 Employees are responsible for ensuring that GM products are designed, produced, and
delivered to meet the Voice of the Customer and to comply with applicable government
standards and regulations.
A.
As a means of exercising this responsibility and achieving conformance to other
customer requirements, the implementation of KCDS in the organization
requires that the use of Standard Care and Additional or Extra Care be
designed into the Quality Systems.
B.
Standard Care describes the usual and customary practices that are applied in
the manufacturing and/or assembly environment to ensure specification and
print requirements are consistently met. Usual and Customary Care
encompasses all of the basic methods and systems necessary to ensure that
the product meet the Voice of the Customer based on loss function and safety/
compliance requirements with government regulations.
2.2 The Key Characteristic Designation System will aid in the economical manufacture of
quality products by:
A.
Establishing and managing a uniform system of identifying, documenting and
communicating parts requiring Additional Care and Special Characteristics that
require Extra Care. This is done to ensure consistency and compliance to
customer requirements and government regulations within General Motors and
its supplier community.
B.
Supporting the reduction and maintenance/control of variation in the
manufacturing and/or assembly process.
C.
Supporting the development of robust designs.
2.3 Many parts require additional levels of checks and documentation. The following are part
level checks and documentation that are over and above Standard Care:
A.
Functional Checks are controls used by manufacturing and/or assembly plants
to ensure that parts, sub-systems, systems or completed vehicles comply with
requirements that are subject to, or have an effect on Federal Motor Vehicle
Safety Standard (FMVSS), critical performance objectives, customer
satisfaction, State Statutes, various Regional Compliance procedures and/or
Corporate Policies.
B.
Product Traceability identifies and verifies individual parts for correct usage by
scanning individual major components for traceability associated with each
vehicle. Other parts/components supplied in labeled containers are traced to
groups of vehicles. This manual is intended to ensure that parts/ components
that must be verified and traced consistently by GM and its suppliers.
Traceability is a key tool in identifying parts related to vehicles involved in
campaign research.
C.
Safety/Compliance parts may need Additional Care to ensure the products
safety and/or compliance with governmental regulations.
D.
Component Handling Best Practices identifies assembly and handling
requirements that are necessary in addition to standard handling practices.
E.
Any part having a safety and/or compliance relationship must comply with
governmental regulations and may require Functional Checks, Product
Traceability or Component Handling.
2.4 When we unnecessarily require Additional Care on parts, we add to the product's cost
without increasing its value.
2.5 All products, and the processes that are used to make them, have characteristics (or
features) that meet requirements.
A.
Special Characteristics (Key Product Characteristics (KPC) and Product Quality
Characteristics (PQC)) require Extra Care because excessive variation could
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2.6
2.7
2.8
2.9
Level of Care
Extra Care
$$$
PQC
$$
Additional Care
Standard Care
and characteristics)
Functional Checks,
Component Handling and
Safety / Compliance
Product Identification,
Parts
Verification and
Traceability Parts
(parts
Traceability, Component
Handling and /or Functional
Checks, containment &
documentation
Safety/ Compliance,
containment &
documentation
Functional Checks,
+
+
Verification/Traceability, Safety
Compliance
and Component
Requires
standard care
Requires standard care
Handling
+
Requires standard care
As CARE Increases,
COST increases
$$
All Products and Processes
3.0 General
3.1 Benefits
A.
B.
C.
D.
E.
F.
G.
KCDS helps ensure product quality during the product design phase, process
design phase, and during the ongoing manufacturing and assembly operations.
Beliefs & Values - The Key Characteristic Designation System (KCDS)
facilitates the use of the UAW-GM Quality Network Beliefs & Values. It also
supports the GM global community while improving customer satisfaction,
communication, efficiency, and GM products.
a.
KCDS facilitates response to the Voice of the Customer, utilizing
teamwork to improve customer satisfaction.
b.
When the KCDS template is used early in the development of a
product, it helps ensure robust designs and processes that are less
sensitive to variation, thus leading to increased customer satisfaction
and ultimately greater job security.
Communication - KCDS supports the concurrent (simultaneous) engineering
process by use of standardized definitions, procedures, work instructions and
documents. This improves communication between engineering, suppliers,
production plants and other supporting activities.
Product Design - KCDS improves product design and development methods.
It identifies safety and compliance requirements early. It also reveals design
areas that may not be robust and may need additional efforts during the
development process.
Process Design - KCDS improves process design and development methods
by aligning process strengths with Safety/ Compliance requirements, product
traceability, functional checks, component handling, KPC, PQC and Standard
Characteristics.
Manufacturing and Assembly KCDS helps improve manufacturing and
assembly operations. The focus is on Quality Improvement, Variation
Reduction and Maintenance efforts on products and processes that have been
identified as important to customer satisfaction and/or related to
Safety/Compliance.
Standardized Work Processes - KCDS supports the implementation of
Standardized Work Processes through the use of Process Flow Diagrams,
Process Control Plans and People Focused Practices.
C.
4.0 Definitions
4.1 Part Level
A.
Safety/Compliance Regulatory or corporate requirements on a part, subsystem or system that can affect compliance with government regulations or
vehicle/product safety performance to said regulations.
B.
C.
D.
LSL
LSL
USL
KPC #
KCDS Drawing
Symbol
Graph
Action Plan
Reduce Variation
about a Target
Location
USL
PQC #
LSL
USL
No symbol
The above definitions are based on the principle that Standard Care is followed during
manufacturing and assembly. This principle applies to characteristics measured by attribute or
variable data.
4.3 Target Zone - the area within specifications that satisfies the customer. This may or may
not be the nominal value.
4.4 Variable data data that is continuous and measurable relative to the specifications on a
continuous scale such as millimeters, kilograms, etc.
4.5 Attribute data data for characteristics measured with and resulting from correct part or
incorrect part, present or not present, etc., and is generally synonymous with
conformance or nonconformance and when designated as a special product characteristic
an attribute control method shall be used.
4.6 Process Characteristics related to Special Product Characteristics must be documented
on process control plans, process flow diagrams or manufacturing and/or assembly work
instructions.
A.
A Process Characteristic is a Process Parameter for which variation must be
reduced or maintained/controlled around a target value to ensure that customer
requirements are met.
a.
Process Characteristics are further classified as Key Control
Characteristics or Standard Control Characteristics.
b.
A Key Control Characteristic (KCC) is a process parameter (such as
temperature, speed, pressure, viscosity, etc.) that has a strong
causal relationship to a Key Product Characteristic or Product
Quality Characteristic. Variation must be reduced around some
target value to ensure that variation in a Key Product Characteristic
is reduced around its target value. Variation must be
maintained/controlled around some target value to ensure that
variation in a PQC is maintained/controlled around its target value.
c.
A Standard Control Characteristic is a process parameter that
controls or affects one or more product characteristics.
d.
When Process Characteristics are controlled to requirements,
product quality levels are predictable.
5.0 Product Variation
5.1 The designation of Special Characteristics - Key Product Characteristics (KPC) and
Product Quality Characteristics (PQC) - provides additional information to product and
process design, pre-production, production and monitoring/inspection organizations that
can be used to direct extra care on characteristics according to the consequences of the
Loss Function.
A.
Loss Function is The incremental economic / customer satisfaction loss for any
deviation from a customer specified target zone. The target zone is the
tolerance zone that will lead a customer to praise the product. (Ref. The
Deming Route by William W. Scherhenback )
5.2 Variation is inherent in any manufacturing and/or assembly process. Knowledge of the
magnitude and consequences of this variation will help Engineers design appropriate
products and processes within appropriate parameters that meet or exceed customer
requirements. Manufacturing and/or assembly can then control the processes accordingly.
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A.
B.
6.0 Levels of Care are intended to define the requirements in the manufacturing and
assembly environment needed to ensure economical manufacture of quality products.
These requirements must be described in local quality procedures, business unit
procedures and other quality procedures. The relationship between part and
characteristic levels of care is described below:
Level of Care
All Products & Processes
Standard Care
Part Level
Product Safety/Compliance
Functional Checks
Product Traceability
Component Handling
Additional Care
Additional Care
Additional Care
Additional Care
Characteristic Level
Key Product Characteristics
Product Quality Characteristics
Extra Care
Extra Care
6.1 Standard Care describes the usual and customary practices that are applied in the
manufacturing and/or assembly environment to ensure requirements are consistently met.
Standard Care encompasses all of the basic methods and systems necessary to ensure
that the product meets the Voice of the Customer and safety/ compliance requirements
with government regulations. These practices should be described in the local
procedures, business unit procedures and other quality procedures. Standard Care is
typically interpreted to mean that the basic quality system should describe the
fundamental administrative, product, and process practices and systems. Standard Care
requires that the production system be designed to manufacture products that meet
requirements, as well as protect our customers from any nonconforming material.
A.
Standard Care
a.
b.
c.
6.2 Additional Care is required in the manufacturing and or assembly process. It is a set of
methods/controls employed to ensure processes are producing parts which meet
customer requirements for Safety/ Compliance, Functional Checks, Product Traceability
and Component Handling.
A.
A Process Flow Diagram and a Process Control Plan describe each process.
Quality is focused on meeting customer requirements.
B.
Safety/Compliance level of care includes those parts, that may affect the safety
of the product or compliance with any government standards or regulations.
These parts require ongoing controls in manufacturing.
a.
If the product does not meet the requirements, local and corporate
procedures regarding containment and documentation should be
followed.
b.
Communication, problem resolution, and disposition should follow
various regional requirements.
c.
Specific documentation retention requirements apply to all
Safety/Compliance parts.
C.
Functional Checks are focused on ensuring the reliability, consistency of
operations as intended and customer satisfaction through in-line checks and
audits. If the product does not meet the requirements, local and corporate
procedures regarding containment and documentation should be followed.
D.
Product Traceability is focused on ensuring that parts requiring traceability are
properly identified and verified in the manufacturing/assembly process. The
process needs to be error proofed to ensure the necessary data is captured
and stored. If the product and/or process does not meet the requirements, the
organization shall follow local and corporate procedures regarding containment
and documentation.
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E.
Component Handling Best Practices (Dos and Donts) are focused on ensuring
that parts requiring special assembly and handling practices are consistently
communicated and implemented at manufacturing/assembly plants.
6.3 Extra Care applies to Special Characteristics. It defines the level of care required for
managing and controlling variation in manufacturing and/or assembly.
A.
If manufacturing and/or assembly variation with Standard Care is likely to have
significant impact to the customer, based on the loss function, then Extra Care
must be used to ensure customer satisfaction.
B.
If the characteristic is designated as a Key Product Characteristic, variation
shall be reduced.
- Variation reduction is not required during the period when you are proving
stability. Refer to Section 2.7.
C.
D.
VDP
Planning
Product Engineering
Structure
Special
Characteristics
Requiring
Extra Care
KEY
C HARACTERISTIC
DESIGNATION
SYSTEM
Parts
Requiring
Additional
Care
1
T2
T2
Integration
Identify Parts
requiring
additional care
and
Characteristics
requiring extra
care
T2
Figure 7A
Manufacturing and
Assembly
Portfolio
Concept
Manufacturing
Engineering
Stage 3
Identify Process
Controls for items
identified in
Stage 1
Controls are
implemented
Containment &
documentation
conducted per
Corp
Procedures
A.
B.
C.
In Stage One, the team identifies which parts require additional care (Functional
Checks/Product Traceability/Safety Compliance/Component Handling) in
manufacturing and Assembly and which characteristics are Special
Characteristics. Product Engineering leads the team that designates parts
requiring additional care and extra care. Ideally this occurs during the Planning
and Concept Stages of the GVDP. However, it could be prolonged through the
Structure and Integration Release periods within the GVDP.
In Stage Two, controls and/or process requirements are determined for all parts
requiring additional and extra care. Manufacturing Engineering leads the team
that establishes the process requirements for parts requiring additional and
extra care (and control plans to document the reduction or maintenance/control
of KPC/PQC variation).
In Stage Three, controls of the parts requiring additional care are implemented
into the manufacturing and/or assembly process to ensure product
conformance. Controls on the KCC are implemented to ensure that variation is
reduced or maintained/controlled. Manufacturing applies and improves these
controls from Prototype and through Production within the GVDP.
C.
D.
c.
d.
e.
f.
g.
h.
- KCDS Engineer
- Product Development Quality Representative
- Dimensional Engineer
- Service Engineer
- Product Safety Representative
- Fastening Engineer
- All Disciplines, including Suppliers
Ensure compliance on all parts requiring additional care and apply
KCC controls.
Use other Quality Network Action Strategies to help ensure
compliance and to help reduce or maintain/control variation.
Utilize audits and other local methods to track compliance to
additional care requirements and update capability studies and do
process performance studies to comply with extra care
requirements.
Record compliance/non-compliance.
Contain and correct non-compliance per reaction plans.
Provide feedback to program managers for use on new product
development programs.
B.
C.
b.
D.
E.
F.
1.
G.
3.
2.
3.
Performance checks can be developed for any component or system that has a
designed operation or function.
B.
B.
e.
f.
Internal and external suppliers who are responsible for the design and
release of components & modules shall comply.
GM assembly plants shall verify and/or trace the parts/components as
documented in GPDS/MPPs.
Material which has been designated for individual parts/components usage
verification, and/or traceability will be labeled/marked or tagged according to
the requirements of the General Motors Specifications for Part and
Component Barcodes ECV/VCVS, GM 1737, and subsequent revisions.
The part/component bar code label, marking or tag will be affixed to each
part/component in the location specified by engineering and included on the
part print and /or MPP.
The bar code information label, marking or tag shall be affixed to each
part/component in such a manner that it will remain with the part/component
throughout the production cycle and final approval, until the vehicle is
released for shipping. If removable labels/tags are used the bar code
g.
h.
i.
j.
k.
l.
m.
C.
The Error Proofing Bill of Process (BOP) contains Error Proofing requirements
for product and process designs. Engineers must verify that their
product/process designs comply with the BOP.
Component Description
Product ID,
Traceability &
Verification
GMPT Quality
System
Required by GMEC
NOA NOA-001 Rev A
Dec 19, 2000 & GMW4710
Component Description
Product ID,
Traceability &
Verification
Corporate mandate
to be complied
Corporate mandate
to be complied
Those required to
comply with some
specific International,
Federal & State
Rules & Regulations
D.
General Application Guidelines: The following list can aide you in determining
which parts or components may drive Product Verification and Traceability,
based on the results of a comprehensive business case analysis and Risk
Assessment.
Table 8B
Component Description
Product ID,
Traceability &
Verification
Risk Assessment,
Warranty & PFMEA,
& Business Case
Risk Assessment,
Warranty & PFMEA,
& Business Case
Risk Assessment,
Warranty & PFMEA,
& Business Case
Risk Assessment,
Warranty & PFMEA,
& Business Case
PRODUCT CHARACTERISTICS
PYRAMID
Key Product Characteristics
Reduce
Variation
Product Quality Characteristics
Maintain
Drawing
Special
Characteristics
Spec
USUAL AND
CUSTOMARY CARE
(STANDARD CARE)
STANDARD
(no symbol)
Although all product characteristics are important, the Key Product Characteristics are the
highest priority. They are shown at the top of the Product Characteristic Pyramid above in Figure
9A.
MATERIAL
EQUIPMENT
KCC
KCC
KPC/PQC
PEOPLE
KCC
KCC
KCC
METHODS AND
SYSTEMS
ENVIRONMENT
CAUSE
EFFECT
Figure 9B
Figure 9B shows the relationship between a Key Product Characteristic (KPC) / Product Quality Characteristic
(PQC) and its Key Control Characteristics (KCC). Many factors can affect a KPC and PQC. For example,
changes in the material, equipment, and methods and systems that are used to make a product can change its
characteristics.
9.3 Although not preferred, Key Product Characteristics and Product Quality Characteristics
can be monitored directly without determining the Key Control Characteristics (KCCs).
Ongoing control of the KPC / PQC is required. Once KCCs are defined and in place,
product checks for the KPC / PQC should be reduced to a product or process verification /
validation level.
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GM 1805 QN
10.0
B.
C.
D.
E.
Does the loss function show there is an adverse risk to the customer if
parts are built just outside the tolerance (or requirements)?
B.
11.0 Tools
11.1 Analytical Tools
A.
The Design Failure Mode Effects Analysis and Process Failure Mode Effects
Analysis (DFMEA & PFMEA) describes a systemized group of activities
intended to:
a.
Recognize and evaluate the potential failure modes and causes
associated with the designing and manufacturing of a product
b.
Identify actions that could eliminate or reduce the chance of the
potential failure occurring
c.
Document the failure modes of the processes.
B.
The Process Flow Diagram defines and describes the product's intended
processing environment and identifies the process parameters (control
characteristics). Developing and analyzing the Process Flow Diagram helps
plan how to control the process by showing how the process affects the
KPC/PQC.
C.
Team
Corporate Engineering Standards (GMUTS), Motor Vehicle Safety Standards, Vehicle
Emission Regulations and GM Emission Program documentation
P.
Global Vehicle Development Process, Daimler Chrysler, Ford and GM SPC Manual (and other
variation management tools)
Q.
11.3 Tools for KCC -- The list of KPC/PQC the team selects is the basis for identifying KCC,
and is the primary input available for the team for identifying KCC. The following is a list of
tools that can be used to identify KCC:
A.
List of KPC/PQC
B.
Loss Function Analysis
C.
PFMEA (Process Failure Mode Effects Analysis)
D.
Process Flow Diagram
E.
F.
G.
H.
I.
J.
K.
L.
M.
N.
O.
12.0
C
O
N
T
I
N
U
O
U
S
I
M
P
R
O
V
E
M
E
N
T
P
R
O
C
E
S
S
Support
Activity
Manufacturing
Engineering
Product
Engineering
Identify Special
Characteristics
and parts requiring
additional care
Supplier/
Material
Management
Record special
characteristics and
part requirements
Feedback to the
Design and Process
Drawings
Product
Specifications
Customer /
Supplier
Input /
Process
Generate:
Process Flow
Diagram
Process Control
Plan Record
KPCs
Generate
Instructions &
Control
Records
Global Vehicle Development Process
Phase 3 Validate Production/ Continuous
Improvement
Apply KCC
Controls
Integrate QN Action Strategies for Continuous Quality
Improvement
Monitor process performance to reduce
variation
Record
improvement
Figure 12A
Lead
Responsibilit
y
Product
Development
Quality
Manufacturing
Engineering
Product
Engineering
Manufacturing /
Assembly
Manufacturing
Manufacturing / Engineering
Assembly
G.
H.
I.
J.
K.
The team begins its activity during the Portfolio Stage of the Global Vehicle
Development Process in team meetings.
Define the measurement criteria (e.g., Specific Checkpoints, Sampling
Frequency, etc.) for each part requiring additional care.
Identify the parts requiring additional care and record details of the methods of
control.
Identify sources of variation of KCC for each KPC/PQC and record details of
the methods of controlling KCC on the Process Control Plan
Complete and review the Process Flow Diagram and the Process Control Plan
with appropriate details and distribute accordingly.
Review, as a team, the parts identified as requiring additional care and
KPC/PQCs and revising them as necessary for continuous improvement.
a.
Delete from the Engineering Documents all unnecessary/ redundant
parts requiring additional care and KPC/PQC per Design Standards.
Obtain process capability data on each KPC/PQC at prototype MRD (Material
Required Dates) from actual prototype parts and analyze.
These objectives and activities are best accomplished in team meetings that
are held on a scheduled basis during the product/process development and
validation stages.
The Engineering Release Center clearly communicates whether the
requirements are the responsibility of the supplier, manufacturing plant or
assembly plant.
Consider requirements of attaching parts and mating surfaces.
To be effective, team members must come to these meetings equipped with the
necessary information. It is recommended that team members bring as many
items to meetings as possible in order to meet the objectives of the team in a
timely and accurate manner.
14.0Composition of the Team The list of members of the team is intended to be functional in
nature and actual membership or titles of the people varies widely from group to group. Some
members of the team are required on an as needed basis.
14.1Design Release Engineer / Designing Engineer
14.2KCDS Engineer
14.3Supplier Quality Engineer
14.4Manufacturing Engineer
14.5Manufacturing/Assembly Representative
14.6Product Development Quality
14.7Dimensional Management
14.8Service Engineer
14.9Product Safety Representative
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Date printed: 08/22/2015
GM 1805 QN
rd
M.
15.2Supplier Quality
A.
B.
C.
D.
E.
F.
G.
H.
I.
J.
Details of past PR/Rs (Problem Reporting and Resolution) of the supplier and
its quality performance
Existing Process Control Plans of similar parts
Suggested list of parts requiring additional care, KPC/PQC, the related KCC
List of Quality Related Concerns for similar parts/suppliers
Plant profile of supplier and its organization chart
Information on manufacturing/assembly process operations, etc
Details of quality & reliability plans/requirements/goals, etc
Process capability/reliability data, etc
Details of field problems/failures, etc
Dimensional Control Management data
15.3Manufacturing Engineering
A.
B.
C.
D.
E.
F.
G.
H.
I.
J.
K.
L.
M.
Part/Supplier listings
Cost objective/concerns on cost related issues
Status on early sourcing of suppliers
Information regarding profile of the supplier, if sourcing is completed
15.8These lists are intended to help members be prepared for the KCDS process. The lists
cannot be considered complete, as the situation varies widely between platforms,
technologies, and vehicle groups.
16.0Documentation and Communication
16.1Record all parts requiring additional care and extra care in GPDS, on drawings, control
plans, plant job instructions and/or other primary engineering documents, as required by
local Engineering Procedures.
16.2The DRE/DE is to write a work order (WO) authorizing the release of extra and additional
care parts.
16.3The DRE/DE is to write a work order (WO) authorizing the change of extra care and
additional care parts.
16.4The DRE/DE is to write a work order (WO) to authorize the deletion of unnecessary
redundant or obsolete additional care and extra care requirements.
17.0Reference Section
Global KCDS Web Address
http://gmna1.gm.com/vic/sepm/kcds/
Global Powertrain Web Address
GMPT - KCDS (Key Characteristic Designation System)
EN-04-W-VDP7070, KCDS (Key Characteristics Designation System) Process: Identify, Document and Communicate
Product Characteristics, Functional Checks, Safety/Compliance and Product Identification, Verification and Traceability
EN-09-W-VDP0530, Develop Process Control Plan Body in White (BIW)
EN-09-W-VDP0531, Develop Process Control Plan General Assembly Engineering (GAE)
Quality Network Web Address
http://qualitynetwork.gm.com/