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ACKNOWLEDGEMENT
First of all I would like to thank the management at HDFC Standard Life
insurance company Ltd. for the support that they have provided me for
this project report .I take great pleasure to thank and acknowledge the
permission and allowance by Branch Manager, HDFC Standard Life
insurance, Indore and his help and insurance provided. I extend a whole
hearted thanks to Mr. Vikas Goyal, sales Development Manager under
whom i worked and learned a lot and for enlightening me with their
knowledge and experience to grow with the corporate working.
I would also like to extend my thanks to Prof. ARPITA PATEL, my
mentor, who supported me in carrying out my operation successfully and
provided me vital information and proper guidance regarding my project
objectives and report.
Their guidance at every stage of the project enabled me to successfully
complete this project. Without their constant encouragement and
motivation it was not possible for me to complete the report with fullest
endeavour.
Upma goyal
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ABSTRACT
The project at HDFCSL was to make the financial consultants for the HDFC
Standard Life insurance company. It was a more than 4 week project starting from
1june and completing on 1july.The project starts with the training session for two
weeks which included the knowledge about the life insurance products. We were
told in detail about the market players their practices and brand that they had to
maintain in order to survive in the market because of the competition.
We were also trained to talk with people in order to get their attention and who
should be our target so that the chances of convincing the person is higher .The data
base in the beginning of TGE third week was provided to me and I started working
on that by making call taking appointment and doing the follow ups if necessary
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Contents
CHAPTER 1...........................................................Error! Bookmark not defined.
INTRODUCTION....................................................Error! Bookmark not defined.
BOARDS OF DIRECTORS-.....................................Error! Bookmark not defined.
OBJECTIVES OF STUDY:.......................................Error! Bookmark not defined.
Scope-..................................................................Error! Bookmark not defined.
FINANCIAL EXPERTISE-.........................................Error! Bookmark not defined.
VALUES-...............................................................Error! Bookmark not defined.
CUSTOMER SERVICES-.........................................Error! Bookmark not defined.
DISTRIBUTION CHANNEL......................................Error! Bookmark not defined.
PRODUCT-............................................................Error! Bookmark not defined.
MAJOR PLNAS OF HDFC-......................................Error! Bookmark not defined.
LIFE INSURANCE COMPANIES IN INDIA-.................Error! Bookmark not defined.
AWARDS& ACCOLADES.........................................Error! Bookmark not defined.
HDFC Life listed in India's 100 Best Companies to Work For 2015. Error! Bookmark
not defined.
IDMA Award for Best PPC campaign - Performance Marketing................Error!
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8th Loyalty Awards, 2015...................................Error! Bookmark not defined.
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CHAPTER:2COMPANYPROFILE
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CHAPTER :3
MAIN ISSUES.15
ORGANIZATION STRUCTURE.16
CHAPTER :4
CONCLUSION.18
SWOT ANALYSIS.. 20
REFERENCES23
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