Paul McCrimmon

Montgomery, IL
(630) 564-2758

plmccrim@gmail.com, https://www.linkedin.com/in/paulmccrimmon

BUSINESS SUMMARY
Lead SAP Basis Administrator. 15+ years of SAP Basis experience.
4 system implementation. 5 system migration. 15+ years SAP primary production system support. Multi TB
systems. Continental and global implementations, 20+ years IT experience.
Perform hands-on support for Netweaver, ECC, WAS, BW, BI, SCM, SRM, CRM, MDM and portal, single and
Dual Stack Infrastructure.
Expertise in Project Management from single member to multiple departments, multiple location, on and
off-shore, memberships starting from project definition through the entire project lifecycle.
SAP performance diagnosis and correction using Solution manager, EW, and OS system tools.
Solution Manager design, implementation, and automation.
Java portal configuration and performance analysis.
BW Netweaver support, ECC installations and upgrades.
Applications/OS: Software Netweaver, ECC, WAS, BW, BI, SCM, SRM, CRM, APO, live Cache, MDM,
Portal, Solution Manager, HP-UX, Solaris, LINUX, Oracle, MS Office Professionnel Suite.
ACHIEVEMENTS
HP
IT Business Consultant V for Customer SAP Environments.
MDM upgrade, DRE Manager over all SAP systems.
ACS/Xerox
SAP Basis Support for multiple Customer Environments.
Acxiom
Promoted to Team lead of UNIX_2 technical support (Manager)
Promoted to Lead SAP Basis Administrator.
Promoted to level 4 (Advanced; Contributing Through Others)
Employee Excellence Award 1/2006.
Senior Basis Administrator for outsourced customer.

PROFESSIONAL EXPERIENCE
HP/Palo Alto CA
- Work from Home
2012 - 2015
IT Business Consultant V (Sr SAP Basis Administrator)
Provide hands-on Basis support and task standardization. Work with customers and teams to promote
standard procedures for repetitive processes. Learned new system support and promoted new support tools
for the team.
Oracle 11G upgrade.
SAP Prod migration to new hardware.
Learned MDM, became primary for MDM Java support, Performed MDM upgrade.
Managed SAP Disaster Recovery Excursive (38 member team). 100% success for 3 years.
System refreshes, Kernel upgrades, Java support
Implemented training and procedure standardization for customer support.
ACS/Xerox, Dallas TX

- Work from Home

2010 2012

Info Mgmt Senior Specialist (Sr SAP Basis Administrator)

Page 1

Provide hands-on Basis support and task standardization for , ECC, WAS, BW, BI, SCM, SRM, CRM,
APO, live Cache, MDM, Portal, Solution Manager. Work with customers and teams to promote
standard procedures for repetitive processes.

Oracle upgrade.
SAP Prod migration to new hardware.
ECC and Java upgrade.
Add-on upgrade.
Solution Manager upgrade.
System refreshes, client copies, ST upgrades, Kernel upgrades, Java support
Assist team members.

Acxiom Inc, Downers Grove, IL

2003 - 2010
Lead SAP Basis Administrator
2006 - 2010
Provide new initiative for the expanding Basis support activities at Acxiom.
Lead Basis migration of ECC, BW, and Portal migration from California to Arkansas.
Create support procedures
NW 2004s upgrade.
Perform daily hands-on support for ECC, BW, ITS, and Portal environments.
Participate in Statement of Work for 3 year Basis and OS support contract. Develop strong
customer relations for the support and consultation of the customers technical SAP
environment. 12 Million Dollar contact renewal.
ECC upgraded
ECC architecture and implementation
SAP Solution Manager architecture and implementation
Team Lead UNIX_2 Team
Provide day-to-day guidance, direction and support for teams of associates.
Customer facing. Direct report to department director.
Customer Contract Renewal
Creation of system standards

2005-2006

System Engineer/Architect/Administrators (Senior SAP Basis Admin)

2003-2005
Lead position to move the Customer BW systems
ECC lead position to complete for system growth project
Oracle database upgrade.
Project management of 4 Acxiom teams and 1 customer team to move ECC system to new
hardware.
Lead the INTEL, UNIX, SAP, SAN, and Database teams with multiple system refreshes.
ECC upgrade
EDUCATION
ELMHURST COLLEGE
Bachelor of Science, Information Systems
COLLEGE OF DuPAGE
Associate in Applied Science, Information Systems
Additional Training:
HPUX 11i System Administration
Oracle System Administration
SAP System Administration
SAP Core Competence - UNIX/Oracle
Page 2

Platinum: Database Administration for DB2, Database Design for DB2

Performance and Tuning for DB2.
Kepner Tregoe - Project Management
Kepner Tregoe Problem Solving
TechEtraining.com SAP HANA SP9

SAP technical Architect, team lead, SAP Manager, Solution Architect, Project Manager

Page 3