Professional Documents
Culture Documents
FALL LUNCHEON
3
When Generations Collide:
Who They Are, Why They Clash.
How to Solve the Generational Puzzle at Work
PERSONALLY SPEAKING, balance is that obvious impossibility. Consequently, our missing a day. The implementation and
frequently elusive state where I am expectations are raised when in reality we enforcement of rigid workplace standards
satisfied with the amount of time and are lucky to be just some of what we can was at their initiation. “We start at 8:00
energy I have devoted to competing be. As you will soon learn, balance also a.m. not 8:03 a.m.!” However, at the end
priorities. I don’t achieve it very often; but means something different to each of the of the day they are frequently the ones still
I am a Baby Boomer, and reliable sources generations. working after 5:00 p.m. This generation
claim we are pretty hard on ourselves. maneuvers between an endless list of
Recently I was interested to find out that What follows are brief synopses from this priorities: career advancement, household
the definition of balance changes across book highlighting the unique viewpoints tasks, raising kids, assisting aging parents,
the generations. of each generation. Certainly there may and complex family relationships of “exes
be some overlap in these categories, and steps.” No wonder tiredness, stress,
Currently we may have up to four and you may disagree with some of the high blood pressure, and a host of other
generations working in the same office. statements. Hopefully, you will gain some ailments plagues them. According to this
This is especially true for those of us who new insights to build stronger working book, however, as they reach middle
employ students. Many books have been relationships and energize teamwork. age they are becoming introspective and
written on this subject and one particular questioning in their search for meaning.
book, When Generations Collide, explores Traditionalists are known as a loyal
generation, and they succeeded by forming This shift enables them to finally take
the different expectations, attitudes, and those hard-earned vacations and attend to
issues each group brings to the workplace. partnerships with large institutions to
get things done. They have worked the various needs of their families without
The authors, Baby Boomer Lynne C. fear of jeopardizing their careers.
Lancaster and Generation Xer David long and hard to achieve their success.
Stillman, state that one of their goals in Their management style is based on the Generation Xers are a freedom-loving
writing this book is an attempt to diffuse military chain of command—show up group who hate to be micromanaged.
some of the resentment that may arise when told to and do the assigned work Most have had a complex childhood and,
with this diversity of generations. My without complaint or question. They have therefore, are extremely resourceful and
goal is to share some of their insights and been heard to say “There’s a reason we independent. However, they exhibit a lot
reassure you the different generations are keep business hours—that’s when we of skepticism and distrust the durability
not attempting to drive you crazy with do business!” Now, however, according of institutional and personal relationships.
their approach to work; they just have to these authors, as this generation When confronted with rigid work
different frameworks. There are very approaches retirement they feel able to schedules, they are likely to say “Why
solid and logical reasons to explain why ask their employers for balance based on does it matter when I come and go, as
each generation thinks and acts the way the stability they have achieved. Perhaps long as I get the work done?” It may be
they do. Many people believe that the they have been able to defer this request challenging for employers to work with
different generations will become more because of the relaxed and family-friendly these emerging strengths and weaknesses,
alike with age. These authors argue that atmosphere of their communities in but these are our next generation of
this will not happen because we do not the 40s, 50s, and 60s. This gave them a managers and leaders who will shape our
hold in common our life experiences and semblance of balance when you look at future. Asking for vacations, time to spend
cultural touchstones. The four generations their whole experience. with family, and shorter work hours is
are identified as the Traditionalists (born not a problem for them. They are seeking
Next we have my favorite group, the
1900-1945), Baby Boomers (1946- balance now, not when they are sixty-five.
Baby Boomers. They are defined by a
1964), Generation Xers (1965-1980), and The earlier boom economy made this an
competitive and optimistic outlook on
Millennials (1981-1999). achievable goal; and, fortunately, their
life, and they feel a deep identification
with who they are and what they achieve boldness in achieving balance has been a
In recent years, achieving a balanced catalyst for all of us.
life has become a hot issue and a hard at work. Does this sound like many of
sought goal. However, the first question your colleagues? Workaholism became Millennials are the most over-programmed
needing an answer on this subject is a badge of honor for a lot of Boomers generation ever, partly because of the
“What is balance to me?” The next who were trying to stand out from the competitive pressure to beat out the other
question is “What is balance to my crowd and competing for the same jobs. seventy-six million Millennials to get
coworkers?” Today’s media implies that They view daily leadership opportunities into the best schools. They are used to
balance means everyone is supposed to do as effective ways to boost their career; being busy, and they tend to do better with
everything and be good at everything—an therefore, they fear the consequences of
SEE GENERATION ON PAGE 5
4
CONTINUED FROM PAGE 4 to this point, their potential for success is challenge to incorporate this diversity of
extremely high. perspectives into your work environment,
work schedules that allow them to juggle
many activities. Their challenge will be but the authors see this as a win-win
You can see from this very brief overview
overcoming the mind-frame that work situation. You will be more effective in
how each generation approaches their
is just one of many important activities recruiting, motivating, and managing
career, employer, and family with different
rather than top priority. Empowerment, your team of workers by using the tools
expectations and needs. Whether you are
collaboration, and contribution are their they provide. Productivity will increase,
a faculty member, department manager,
strengths since they have always been and your colleagues will appreciate your
supervisor, or staff employee, I hope you
part of the day-to-day negotiation of understanding. You may even be the
see these differences strengthening your
their home lives. Progressive employers recipient of a “Most Outstanding Boss”
office and our institution. If your motto
will capitalize on this strength as they award.
has been “We’ve always done it this —Candace Stevenson
restructure during downsizing. Time is way!” our current budget crisis provides
also a big issue for this generation and an excellent opportunity for you to solicit
flexible hours are extremely important ideas from your multi-generational staff
to them. The authors acknowledge that about how to work smarter and more
this group is largely untested in the efficiently while accommodating their
workforce; but given their experiences up need for healthy balance. It may be a real
Holiday Stress
IF I CAN MAKE IT THROUGH the winter before charging on your credit card. Rather Tip #5
season without hearing Alvin & the than purchasing random items put some time Decide in advance where you will spend the
Chipmunks sing “Christmas, Christmas,” and thought into finding unique or thoughtful holidays. Once you have made your deci-
it is a good year for me. We each have item(s). You may not be able to afford some- sion, be firm on your plans and do not feel
stories or memories of the holidays that thing for everyone, but you can spend some guilty about it. My holiday cards are sent
either evolve laughter and joy, or at the time sending a card of appreciation for the role early and usually include my plans, “We are
other end of the spectrum, emit stress they play in your life. staying home this year and will miss you
and anxiety. Finding quiet time with your or we are looking forward to our visit.” By
Tip #3
loved ones and quiet time for yourself are letting them know in advance, it frees me up
Remember loved ones who have passed. The
key elements to navigating the holiday from having to explain where I will be and
first holidays without loved ones present are
season. I found that if I put some time why.
the hardest. Sometimes keeping them close and
and energy into prioritizing what was sharing fond memories of them with others Tip #6
important to me, I could work to create helps and other times, changing the environ- Prioritize yourself and find some quiet time.
a holiday season that was manageable ment and routine to create new memories In the frenzy to be everywhere and see
and full of the joy we hear in all of those can help. Know that you will be sad and give everyone, don’t forget the time for solitude
holiday songs. Here are some things to yourself the time and space to determine what and reflection.
consider when planning for the holiday is best for you. Often doing something that will Tip #7
season. allow you to honor their memory can address Plan time to prepare and recover. Every
Tip #1 your sense of loss. year I make a note to myself to take a break,
Map out your calendar for the season. Con- Tip #4 not just before the holidays to prepare, but
sider friends’ and office events and annual What do the holidays mean to you and how afterwards to recover. Usually, I take time off
parties, cultural or religious traditions/events can you put those values into practice? The before the holiday to shop, bake and prepare.
and if you have children and extended family, holidays are filled with tradition and his- When the holiday is over, tired and exhaust-
include their key events and visits. Remember tory. Sometimes we can get so caught up in ed, I try to resume my regular routine. Give
that you are one person and decide in ad- the festivities and the drama of the holidays yourself transition time.
vance, what fits your schedule, energy, budget that we forget the reason for the celebration. Tip #8
and time constraints. The key word is celebration. I can remember Everything does not need to be perfect.
Tip #2 spending 6 cold hours standing in the Toys for Sometimes we create our own stress by the
Set goals and put limits on gift giving. Finan- Tots line with a neighbor so that his younger high expectations we set for ourselves. The
cial stress peaks this time of the year. When siblings could have gifts. I learned a lot from decorations have to be just so or we have to
you see holiday displays in the stores starting that young man about family and sacrifice. I bake Great Great Aunt Sophie’s pastry recipe
as early as July, the financial pressure can gave not of my checkbook, but of my time, so from the old country. Sometimes you have
start before you begin shopping. Be selec- that others could have reason to celebrate and it to just let go of the details and focus on the
tive in what you purchase. Try to not extend reinforced for me the need to keep the holidays bigger picture—celebrating life with those
the holidays into New Year debt; think twice in perspective. you love.
—Lupe Navarro-Garcia
5
Time to Curl Up with a Good Book (and a Cookie)
THE PWA BOOK GROUP meets on the first Twice a year, we do something fun at our Members are also kept posted by e-mail of
Thursday of each month in one of the meetings: During the December meeting, the latest developments in the literary world,
University Center (UCen) meeting rooms. we do a cookie exchange for the holidays. such as Booker and Nobel prize winners, as
We meet from noon to 1:00 p.m. and Bring some cookies to share, and take home well as lists of best-selling books on other
encourage everyone to bring their lunch and a wonderful assortment of different cookies, college campuses in the country.
eat while the meeting is going on. We read along with their recipes. (Well, sometimes
a book previously selected by the group as a they get home—a lot get eaten before the The book selection of
whole from ideas and suggestions presented day is over!) In June of each year we read the November 6 meeting
by the group. Sometimes we select books a book having to do with food. At that was The Piano Tuner,
for the next two or three months. The meeting we bring food that is described in by Daniel Mason. The
current selection is always offered by the the book. The first year we read Chocolat December 4 meeting is
UCSB Bookstore at 15% off the list price and each member brought something at noon in UCen Goleta
for the month preceding the meeting (unless chocolate to share and enjoy. My goodness, Valley room, and the
it’s already on bestseller status making it was that a popular meeting! The following book selection is A Brief
25% off). year, we read Ruth Reichl’s memoir (she’s History of the Flood, by
editor-in-chief of Gourmet magazine) and Jean Harfenist, available
The group enjoys a far-ranging taste brought a variety of foods that she had now at the UCSB Bookstore. And don’t
in literature, from Harry Potter and mentioned. Our most recent food meeting forget to bring goodies for the cookie
Ian McEwan to Gayle Lynds and revolved around the novel Life of Pi. This exchange! Everyone is welcome—please
Anita Diamant. As a whole, the books rich novel begins in India, then moves to the come and join us.
geographically span the globe. Stories have Pacific Ocean. At that meeting we had some
been set in Ireland, India, Asia, France, Meetings in 2004 are scheduled as follows:
lovely choices of authentic Indian cuisine. January 29 (The first meeting of the year is
Chile, Africa, Germany, China, the Middle
East and all over the United States. There Since we all have wide and varied reading at a different time because of the holidays
has been no effort to restrict our reading tastes, we have also adopted the custom of and the start of Winter Quarter), March 4,
to fiction, but only ten of our choices were sharing different books with the group. A April 1, May 6, June 3, July 1, August 5,
non-fiction. Twenty-five of the authors were member may bring in one or more books September 2, October 7, November 4, and
men, while thirty-four have been women. that they have enjoyed and loan them to December 2.
—Tammy Streeter
another group member for the next month.
TREASURER: Membership
Mary Lum This committee supports the growth of
College of Letters & Science PWA through active recruitment within
mlum@ltsc.ucsb.edu • x2206
the UCSB community.
Co-Chairs:
PARLIAMENTARIAN Phyllis Gibson
Candace Stevenson College of Letters & Science
Office of Student Life pgibson@ltsc.ucsb.edu
stevenson-c@sa.ucsb.edu • x3480
x2807
Sarah Dillingham
PAST CO-PRESIDENTS: Graduate Division
Lisa Oshins
Office of Executive Vice Chancellor
dillingham@graddiv.ucsb.edu
lisa.oshins@evc.ucsb.edu • x2785 x4656
Carol Wilmoth
Gevirtz Research Center Programs
carol@education.ucsb.edu • x7905 The Programs Committee provides year-
round activities and events on topics
PWA Statement of Purpose Statement of Appreciation responsive to the member’s needs and
To develop awareness among faculty, interests. It researches possible activities
staff, and other campus constituencies of The PWA would like to thank the and coordinates with other campus
the contributions of women to the mission Affirmative Action Office for their constituents.
of UCSB. financial contributions and continued Co-Chairs:
support of the publication of the Michelle Crawford
To provide activities and support to other bi-annual PWA Newsletter. Office of Research
campus constituencies that contribute to crawford@omni.ucsb.edu
the advancement of women. x3787
To serve as a networking and Kathy Davis
Budget & Planning
communications channel among women
The PWA Membership Committee kathy.davis@bap.ucsb.edu
employees at UCSB. x3389
co-chairs have been revising the
To provide a forum to influence decisions membership lists and labels. E-mail
on campus and community issues that reminders will be sent to you if your Publicity and Publications
affect women at UCSB. membership has expired. The members of the Publicity and
Publications Committee are responsible
for publicizing and informing members
Yes! I Would Like to Join the of PWA-sponsored events and activities.
Chair:
UCSB Professional Women’s Association! Brenda Reheem
Office of Student Life
$10 Annual Dues (July-June) • Please Make Check Payable To: UC Regents reheem-b@sa.ucsb.edu
Send To: PWA Treasurer, Mail Code 8627 x4568
❒ New Membership ❒ Membership Renewal
Name: ________________________________________ Phone: _____________________ Web Site Maintenance
Chair:
Department: ____________________________________ E-mail: _____________________ Sue Kadner
I would like more information on the following committee(s). Please contact me! Information Systems & Computing
sue.kadner@isc.ucsb.edu
❒ Membership ❒ Community Service ❒ Program ❒ Publicity x2759
7
Make Plans for the
2004 PWA Annual Conference!
As a member of PWA, this conference is about YOU!
The conference planning committee would like your ideas, thoughts, and suggestions
to make this year’s conference fantastic.
Do you have an idea for:
•A Conference Theme;
•A Program; or
•A Keynote Speaker?
then just email your suggestions to parent-k@sa.ucsb.edu
or navarro-garcia-l@sa.ucsb.edu.
We look forward to making the 2004 PWA Conference
a great professional development opportunity for you!
N E W S L E T T E R 2003 – 04
Feedback
We want to hear from you! Please let us know if you would like to see a particular topic or event covered in future newsletters. Any comments positive or negative
are welcome. Address all suggestions to Candace Stevenson at stevenson-c@sa.ucsb.edu or Brenda Reheem at reheem-b@sa.ucsb.edu.
Contributors:
Co-Editors: Barbara Bartolomé
Candace Stevenson and Brenda Reheem Barbara Byrge
Layout and Production: Cecelia Becerra
Brenda Reheem Carolyn Buford
Lupe Navarro-Garcia
For more information about PWA: Ginny Johns
Web Site: http://www.pwa.ucsb.edu Kim Parent
Tammy Streeter