You are on page 1of 44

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN

DOORDARSHAN

CHAPTER 1
INTRODUCTION
Recruitment

is

an

important

process

for

any

organization. It is process through which an organization tries to find


out potential employees with suitable skill, knowledge, & abilities
are available.

In October 2006, Ram Shriram, a founding board member of


Google Inc. said that the company faced a challenge of finding
candidates with the right skill sets in India, when compared to
other parts of the world. He cited the shortage of web
development skills, web design technology professionals, and
the need for more talented middle-level manager Analysts
pointed out that these remarks were a further indication of thee
impending talent shortage in the Indian IT sector. NASSCOM had
estimated that, by 2010, India could face a shortfall of 500,000 IT
professionals. It was believed that this could seriously threaten
India's position as a leading provider of IT and ITES services.

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 1

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

According to NASSCOM, every year over 3 million people


(graduates
and post graduates) are added to the workforce in India. Of
these, only 25 percent of technical graduates and 10-15 percent
of other graduates are considered employable by the growing IT
and ITES sectors...
Analysts pointed out that these remarks were a further
indication of thee impending talent shortage in the Indian IT
sector. NASSCOM had estimated that, by 2010, India could face
a shortfall of 500,000 IT professionals. It was believed that this
could seriously threaten India's position as a leading provider of
IT and ITES services.
According to NASSCOM, every year over 3 million pe(graduates
and post graduates) are added to the workforce in India. Of
these, only 25 percent of technical graduates and 10-15 percent
of other graduates are considered employable by the growing IT
and ITES sectors...

In the absence of an

effective

recruitment

policy,

organization cannot make progress. An effective recruitment policy


give

organization

a competitive

advantage. Recruitment is one of

the steps in the entire employment

process. Recruitment includes

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 2

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

finding, developing

the sources of prospective

employees

and

attracting them to apply for jobs in an organization.

Recruitment is the process of searching for prospective employees


and stimulation or encouraging them to apply for jobs in the
organization
-By Edwin Flippo

Recruitment is the process to discover the sources of manpower to


meet the recruitments of the staffing schedule and to employ effective
measures for attracting that manpower in adequate numbers to
facilitate efficient selection of an efficient workforce.
-By Dale Yoder

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 3

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

PROCESS OF RECRUITMENT

1. Identifying the vacancy:


These contain following
Post to be filled
Number of persons
DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.
COLLEGE GONDIA
Page | 4

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

Duties to be perform

Qualifications required
2. Preparing the job description and person specification

3. Locating and developing the sources of required number an employees


(Advertising
etc.)
4. Short-listing and identifying the prospective employee with required
characteristics.

5. Arranging the interviews with the selected candidates.

6 .Conducting the interview and decision m

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 5

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

UNIT OF STUDY

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 6

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

CHAPTER 2
UNIT OF STUDY
Doordarshan (Hindi: ; literally Tele-Vision) is the public television
broadcaster of India and a division of Prasar Bharati, a public service
DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.
COLLEGE GONDIA
Page | 7

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

broadcaster nominated by the Government of India. It is one of the largest


broadcasting organizations in the world in terms of the infrastructure of
studios and transmitters. Recently, it has also started Digital Terrestrial
Transmitters. On September 15 2009, Doordarshan celebrated its 50th
anniversary.
The study was executed among the employees of Doordarshan
who are having their operation in Gondia .A brief profile of this company is
given below.
Doordarshan is the public television broadcaster of India and a division of
Prasar Bharati,a public service broadcaster nominated by the Government
of India. It is one of the largest broadcasting organization in the world in
terms of the infrastructure of studios and transmitters. Recently, it has also
started

Digital

Terrestrial

Transmitters.

On

September

15

2009,

Doordarshan celebrated its 50th anniversary.


Doordarshan had a modest beginning with the experimental telecast
starting in Delhi on 15 September 1959 with a small transmitter and a
makeshift studio. The regular daily transmission started in 1965 as a part of

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 8

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

All India Radio. The television service was extended to Bombay (now
Mumbai) and Amritsar in 1972. Till 1975, seven Indian cities had television
service and Doordarshan remained the only television channel in India.
Television services were separated from radio in 1976.
The major breakthrough in the history of Doordarshan came in the year
1981-82 with the establishment of microwave links between
Madras,Bombay,Delhi,Jalandar and Bangalore. Five more TV centres
Lucknow, Shrinagar, Calcutta. Asansol and Panaji- where connected to
Delhi by microwave in 1982-83. The most important landmark in the history
of Indian Television, however, came with the launching of the multipurpose
communication Satellite INSAT -1 in April,1982,as a sequal to which on 15 th
August,1982,the Independence Days speech of the then Prime Minister
was directly transmitted through this Satellite for 21 TV transmitters in the
country. For the first time colour was added to the Television picture which
became a permanent feature e of Indian Television within the next 3
months.

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 9

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

Each office of All India Radio and Doordarshan were placed under the
management of two separate Director Generals in New Delhi. Finally
Doordarshan as a National Broadcaster came into existence.
Doordarshan Kendras & Relay Centres of Maharashtra
Bombay

Amravati

Pune

Solapur

Nagpur

Parbhani

Akola

Chandrapur

Nasik

Nanded

Kolhapur

Jalgaon

Ahmednagar

SangliJalna

Malegaon

Aurangabad

Bhusaval

Dhule

Satara

Latur

Gondia

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 10

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

OBJECTIVE

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 11

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

CHAPTER 3
OBJECTIVES

To have objective or objectives is a part and parcel of a


research project. Objectives work essentially as direction in arriving at
certain concrete solution. The same is the case with this study also.
The following objectives are formulated as guiding principles of the
study.

1. To find the existing recruitment policy of an organization.


2. To measure that any deficiencies in the recruitment policy of an
organization.
3. To identify that how successful recruitment policy is in attracting
proper talent.

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 12

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

HYPOTHESIS

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 13

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

CHAPTER 4
HYPOTHESIS

For the sake of emphasis, the cardinal values of a


hypothesis are summarized, formulation of a hypothesis give definite points
to the enquiry acts in establishing direction in which to proceed and helps
to delimit the field of enquiry by singling out the pertinent facts on which to
concentrate and by determining which facts should be set aside, at least for
the time being. The use of a hypothesis thus prevents a blind search and
indiscriminate gathering of data which may later prove irrelevant to the
problem under study. For the purpose of our study the following hypothesis,
are formulated.

1. The recruitment policy of the organization is effective.


2. The recruitment policy of the organization is ineffective.
3. It is successful in attracting suitable employees into organization
DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.
COLLEGE GONDIA
Page | 14

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

PROBLEMS

CHAPTER 5

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 15

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

PROBLEMS
To undertake a research it is necessary to have some problems.
The research tries to find a solution to these problems. If there is no
problem then there is no need to conduct a research project. Taking
these into view our study also focused on certain problems and an
earnest effort has been made to find suitable solutions to these
problems. The problems of the study includes1. Even the best recruitment policy may not attract suitable

employees into the organization.


2. Even the slightest of loopholes in the recruitment policy

can create problems in the organization.


3. It is difficult to ascertain a proper recruitment policy for an

organization.
4. The recruitment practices adopted by organization differs from

one organization to another.

SCOPE
DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.
COLLEGE GONDIA
Page | 16

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

CHAPTER 6
SCOPE OF THE STUDY
Scope of the study extends to
Individual organization
Individual department
Individual employee
DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.
COLLEGE GONDIA
Page | 17

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

Extends to-

METHEDOLOGY

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 18

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

CHAPTER 7
METHEDOLOGY
METHODOLOGY OF STUDY
The methodology that was adopted for the study included both primary
sources of data as well as the secondary sources of data. The
methodology of the study can be explained as follows:
DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.
COLLEGE GONDIA
Page | 19

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

Primary Data
The primary data will be collected by employees of the
company. The methods of primary data collection are given
below;
1 Questionnaire method
2 Interview method
For the purpose of study the Likert scaling technique was used.
The respondents were selected on simple random basis from the
organization.
14 executives were selected as respondents.
The respondents were administered a two part questionnaire. Part A
consisting of information relating to the personal characteristic of the
respondents and Part B consisting of 14 questions relating to
succession planning.
Each question in Part B has responses from the most favorable
response to the most unfavorable response in continuoum.
According to the response of the respondent the point of each
question are summated and the overall score was obtained.
DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.
COLLEGE GONDIA
Page | 20

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

Secondary Data
The sources for secondary data are internet; brochures of the company.

Paper based sources: In paper based sources books on Labour


Laws, journals and magazines, Company manual & booklets were
included.

Electronic sources: In this source, help of internet


and on line database were taken.

FINDING

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 21

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

CHAPTER 8
FINDINGS
Following are findings of the research
Duration of service since employee is working

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 22

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

INTERPRITATION:
90% of employees are working for more than 15yrs and remaining that is 10%
are working since 10-15yrs.

Importance to existing employees while determining the


Recruitment policy

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 23

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

INTERPRITATION:
40% of respondent are strongly agree that the recruitment policy give
more importance to existing employees, 40% of respondent are agree and
disagree & partly agree each comprises 20%

Recruitment practices of the organization

INTERPRITATION:
In the organization 50% of respondent says that the recruitment practices
of the organization are good. 30% of respondent are saying that the recruitment

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 24

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

practices are excellent and 20% of respondent are saying that the recruitment practices
of the organization are fair

Methods for recruitment adopted by the organization

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 25

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

INTERPRITATION:
DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.
COLLEGE GONDIA
Page | 26

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

In the organization 50% of respondent says that method


adopted by the organization for recruitment is Advertisement and remaining 50% are
saying Employment Exchange

Sources of recruitment

INTERPRITATION:
DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.
COLLEGE GONDIA
Page | 27

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

In the organization 60% of respondent are saying that the source of


recruitment is External

Right recruitment option of the organization

INTERPRITATION:
In the organization 80% of respondent are satisfied with
organizations recruitment option.

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 28

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

Attracting competent employees

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 29

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 30

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

INTERPRITATION:
In the organization 60% of respondent feels that the existing
recruitment system is help in attracting competent employees into the
organization.

Change in existing recruitment policy

INTERPRITATION:
In the organization 100% respondents suggest that there should
not be any change in the existing recruitment policy of the organization.

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 31

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

Equal opportunity to all section

INTERPRITATION:
100% respondent are saying that the recruitment policy give an equal
opportunity to all section of society

CONCLUSION
DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.
COLLEGE GONDIA
Page | 32

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

CHAPTER 9
CONCLUSION
On the basis of our findings we can conclude the
following
As per the findings, almost all the respondents responded
favorably. When the respondents were asked that how are the
DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.
COLLEGE GONDIA
Page | 33

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

recruitment practices of your organization, 50% said its good, 30% said
its excellent and 20% said its fair. Therefore, the first hypothesis that the
recruitment policy of the organization is effective is retained.
Second hypothesis is the recruitment policy of an organization
is ineffective automatically not retained.
It is an established fact that most of the competent employees in
the field of telecommunication of which Doordarshan is a part are working
in private television channels which is getting reflected in their quality of
programmes. As far as Doordarshan is concern, the quality of programmes
and their technical abilities is far below the qualities of private channels. So
even if the employees may be

competent in Doordarshan, they may not

be competent enough. Therefore, the third hypothesis i.e. It is successful


in attracting suitable employees into the organization is partly retained

SUGGESSION

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 34

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

CHAPTER 10
SUGGESTIONS
From the above study, following are the suggestions
1. Company has to focus on internal source of recruitment which will
helpful for enhancing moral of an employee.

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 35

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

2. Company

has

to

provide

up

to

some

extend

an

opportunity to freshers which will increase new creativity in an


organization.
3. Organization should give importance to existing employees so that
the morale of an employee gets increase.
4. Organization should maintain balance to fill the higher level vacancies
in the organization by giving promotion to suitable employees from
within the organization and by recruiting new employees those who
are competent from external sources.
5. On the basis of observation we observed that the number of female
employees are very less so, the competent female employees should
be recruited in an organization

LIMITATIONS

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 36

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

CHAPTER 11
LIMITATIONS
1. Since

the

study

was

conducted

in Doordarshan

only

therefore the finding and conclusion of the study should

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 37

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

not be taken as

universally true or applicable to other

geographical areas also.


2. The study was conducted only in Doordarshan , therefore
the

findings

of

the

study

should

not

be

treated

as

applicable to other types of work organization , where


nature of work , working conditions, working environment,
nature of problem is totally different from other.
3. Response given by the respondent depend on his mood so,
whatever response is given may not exact response.

APENDIX A
QUESTIONAIRE
TOPIC A CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN
DOORDARSHN
PART A
1. NAME
2. DESIGNATION
DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.
COLLEGE GONDIA
Page | 38

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

3. DURATION OF SERVICE
a) 0-5 Yrs b) 5-10 Yrs c) 10-15 Yrs d)>15Yrs
4. AGE
a) 21-25 Yrs b) 26-30 Yrs c) 31-35 Yrs d)>35Yrs
5. SEX
a) Male b) Female
6. PAY-SCALE
a) <15000Rs b) 15000-20000Rs c) 20000-25000Rs d)>25000Rs

PART B
1. How are the recruitment practices of your organization?
a) Excellent b) Good c) Fair d) Poor
2. What is the normal source of recruitment?
a) Internal b) External c) Both d) Any other (specify)
3. What normal recruitment practices in your opinion the organization
should follow for filling higher level vacancies?
a) Internal b) External c) Both d) Any other (specify)
4. What is the normal method adopted by the organization for
recruitment?
a) Advertisement b) Employment exchange
agencies d) Employee referral e) Any other

c) Private placement

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 39

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

5. Do you think that the organization should give more importance to


the existing employee while determining the recruitment policy?
a) Strongly agree b) Agree c) Partly agree d) Disagree
6. Do you suggest any change in the existing recruitment policy of the
organization?
a) Yes b) No
7. If yes, what change would you suggests?
Recruitment should be done
a) Only from internal source
b) Only from external source
c) From both
d) Should be left to the management
8. Do you think the existing recruitment system is help in attracting
competent employees into the organization?
a) Yes b) No
9. Does the organization follow an equal employment opportunity
practice?
a) Yes b) No
10. Does the organization having a right recruitment option?
a) Yes b) No
11. Does the recruitment policy give an equal opportunity to all
section of society?
a) Yes b) No
DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.
COLLEGE GONDIA
Page | 40

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

Thanking you

BIBLIOGRAPHY

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 41

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

BIBLIOGRAPHY
Book Name
1. Organizational Behavior

Authors Name
S.S. Khanka

2. Human resource management

C.V. Mamoria

3. Organization behavior

K. Ashwathappa

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 42

CRITICAL ANALYSIS OF RECRUITMENT PROCESS IN


DOORDARSHAN

Internet
www.google.com
www.bing.com

DEPT OF MANAGEMENT TECHNOLOGY & RESEARCH N. M. D.


COLLEGE GONDIA
Page | 43

You might also like