Professional Documents
Culture Documents
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GrOwinG
Smarter
Successful with restrooms,
Nebraskas Al Branding branches
out into new, complementary
services Page 24
One-Stop Shop
Michigan PROs double down by providing
wastewater service and party supplies
Page 16
TUFF-JON
Portable Toilets | Holding Tanks | Hand Wash Units | Accessories
TJ Shorty
TJ Kids
Tuff-Jon
90 Gallon
Free-Standing Sink
TJ Junior Single
Free Standing Sink
NEW
Tuff-Jon III
Containment Tray
Toll Free:
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August 2015
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Check out exclusive online content.
14
16
22
WWETT Spotlight
Flat Vac tanks can carry up to 2,000 gallons of waste and haul up to
12 restrooms for delivery. - Craig Mandli
COVER STORY
24
30
32
34
40
Product News
42
Industry News
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August 2015
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August 2015
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August 2015
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Satellite Industries ........ 10, 11
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COMPANY
Contact us: PRO strives to serve the portable restroom industry with interesting and
helpful stories. We welcome your comments, questions and column suggestions and
promise a prompt reply to all reader contacts. Call 800/257-7222; fax 715/546-3786;
email PRO editor Jim Kneiszel at editor@promonthly.com.
August 2015
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August 2015
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August 2015
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Visit the site daily for new, exclusive
content. Read our blogs, find resources and
get the most out of PRO magazine.
Paperless PROs
Go the
High-Tech Route
Embracing technology is an easy
way to weed out time-wasting
habits and boost your drivers
productivity. Providing your
drivers with mobile devices
equipped with integrated software
can help them accomplish more
work in less time. Here are some
tips on finding the right solution for
your company.
promonthly.com/featured
Its Not Easy Being Green
Ultimate
Odor Control
Environmentally friendly additives have
become an increasingly popular way for
portable restroom operators to break down
waste and control odor. Yet, as a certain
frog might say, its not easy being green.
When cost-conscious customers demand
more for less or when high heat calls for
ultimate odor control, restroom operators
find being environmentally friendly has its
challenges.
Overheard Online
promonthly.com/featured
The Art of
the Follow-Up
You want to know about any issues with
your service, but you also want to know
what youre doing well. Knowing what your
customers value will help you maintain that
good reputation. Following up during and
after jobs will keep you from missing out on
information you need in order to improve
your service.
promonthly.com/featured
12
August 2015
connect
with us!
Find us on Facebook
at facebook.com/PROmonthly
or Twitter at twitter.com/PROmonthly
e.com
905-689-6389
www.roomtogo.ca
THE SLIDE IN
WAREHOUSE
ocations
Stocking Loast
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13
SIW0314
Writer Judy Kneiszel has operated her own small business for 15 years and is familiar
with the many rewards and challenges of business ownership. Write to her with
questions, comments or topic suggestions at thewordhouse@ameritech.net.
f your portable restroom business is booming and you need to add staff,
or youve had an employee resign, you face the challenge of attracting
someone who will be a good fit for your company. They also need to be
a good fit for your payroll budget. So what do you do if you find the perfect
candidate who could step right into the position, but they wont accept the
job at the salary you are offering? Do you negotiate? Or just move on to No.
2 on the list of applicants?
Why is this happening?
When the U.S. unemployment rate topped 10 percent in 2009, most applicants were thrilled to get any job and accepted whatever the wages offered. In 2015, the unemployment rate is considerably lower, dipping below
5.5 percent in April according to the Labor Department.
While lower unemployment may be good news for the overall economy, it could mean your job offer isnt the only one on the table for an applicant and he or she may want to negotiate.
Do your homework
Before you even advertise that you have an opening, evaluate what you
are paying current employees to help determine how much you are prepared to offer the new person.
Dont mislead a qualified applicant into thinking the jobs salary is
significantly higher than it really is in hopes that once they meet you, see
your operation and learn about your company they will jump at whatever
you offer. Sure youve got a wonderful company, but their initial infatuation will quickly change to resentment if they arent offered what they think
they are worth.
Two websites can help you determine the going rate for the job you are
offering. The Bureau of Labor Statistics provides national hourly and salary
wage estimates for about 800 occupations based on surveys it conducts (bls.
gov/oes/current/oes_nat.htm). You can even narrow down the information
by geography. Similarly, the Salary Wizard at salary.com has a searchable
database of salaries by job title and location.
This information is easy to access, so obviously job applicants can look
it up too and will know if you are low-balling them. Even if they dont know
when they take the job, it probably wont take them long to figure out if
you pay significantly less than the going rate in your area. While it may
save you some money initially, if the job market continues to be strong,
you could very well lose the new employee and maybe some old ones to
the competition in the next couple of years if you pay significantly less than
the going rate.
Once youve determined where the going rate intersects with what your
company can afford, youve got two choices: either decide that your first of-
14
August 2015
fer will be your final offer, or come up with an offer that has some wiggle
room in case the candidate wants to negotiate. Once you know what the going pay rate is for the job you are advertising and factor in how high you can
actually afford to go, you can devise an initial offer. If you did your homework, your starting point for negotiations shouldnt be too far from where
both you and the employee would be happy.
If you are willing to negotiate, know your absolute top limit and be prepared to let the prospect walk away.
How important is this job?
When determining a wage offer for a particular candidate, ask yourself
these questions:
Are other, equally qualified candidates available if this applicant says
no? If the answer is yes, you have the upper hand.
Has the job been difficult to fill? Are market conditions making finding and recruiting suitable candidates challenging? If yes, the job applicant
has leverage.
If youve invested time and money in this candidate, you may want to
increase your offer. On the other hand, if he or she has been unemployed for
a long time, theres a good chance the applicant will accept an initial offer.
Someone with a lot of experience or particularly valuable training and skills
may demand higher pay than someone just starting out.
Also keep in mind that if the candidate would have to relocate for the
job or commute a long distance every day it could increase the salary required to lure them into your company.
How to negotiate
If youve made your final wage offer, there are ways to further encourage a potential employee to sign on. Take a cue from the sports world and
offer a signing bonus. This is an up-front, one-time cash payment given to
an employee at the start of employment, independent of salary. To the employee, it might help defray the costs of taking a new job. For the employer,
it shows the seriousness of the job offer without altering the companys
salary structure.
Try one of
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FILE
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August 2015
Michigan
Fragrance Accessories
Cleaners
800-338-3155
2015 Walex Products Company, Inc. All Rights Reserved.
Septic Treatments
www.walex.com
18
August 2015
Almost everyone in
our company can
jump into a different
truck and do the
job Were all pretty
versatile, and part
of that comes from
hiring drivers with
commercial drivers
licenses so they can
drive all of our heavy
trucks.
STRATEGIC GROWTH
To expand the companys territory and boost business volume, Stenberg
Bros. acquired five other restroom companies over the last 15 years, either
(continued)
501-988-1905 800-288-2378
www.bestenterprises.net
www.youtube.com/bestentinc
because the owners were retiring or wanted out from part-time operations.
Thats the main way we gained market share, he notes.
But just as importantly, the company kept those new customers on
board by providing great customer service doing things like cleaning
restrooms thoroughly and continually reinvesting in newer, nice-looking
restrooms, he adds.
To provide faster service, the company opened a second facility in
Gwinn, which is about 80 miles north of Bark River and close to Marquette,
the largest city in the Upper Peninsula. It takes about an hour and 30
20
August 2015
For
every field
Whether it be work, sports, fun or events,
when nature calls, Armal responds.
Armal INC
122 Hudson Industrial Drive
Griffin, GA 30224 USA
Looking for
Affordable Paper?
Producing quality paper since 1986.
MORE INFO
Masport, Inc.
800/228-4510
www.masportpump.com
Specializing
Spec
Specializ
alizing
in in
n th
the Portable Toilet Industry.
Small Core 96 Roll
1500 Sheet Hand Towels
100% Recycled Paper
(See ad page 3)
Five Peaks
866/293-1502
www.fivepeaks.net
(See ad page 25)
Fruitland Manufacturing
800/663-9003
www.fruitlandmanufacturing.com
PolyPortables, LLC
800/241-7951
www.polyportables.com
Satellite Industries
800/328-3332
www.satelliteindustries.com
Competitive Pricing
Septic Safe
Quantity Discounts
Can ship 1 Case
or Truck Load
Manufacturers of most of our own
products. Other products available.
Please
leas give
giv us a call.
call
Fax: 570
Fa
570-836-5897
8 6 589
836
5 97
Email: rick@centurypaper.com
Web Site: centurypaper.com
1-866-767-2737
promonthly.com
August 2015
21
W W E T T S P OT L I G H T
NFREOW
M
An inexpensive bracket for
August 2015
trailer. The vacuum tank includes full baffles Butch Amthor, left, of Amthor
every 24 inches transversely and longitudi- International, points out the
new rounded bottom on the
nally for strength, with separate wastewater
companys Matador Flat Vac
and freshwater compartments as well as an
tank for an attendee at the
option for a chemical or brine compartment.
2015 WWETT Show.
Your typical portable restroom service
(Photo by Craig Mandli)
truck will have a carrier on the back for two
units, while this unit carries up to 12 and is still compact enough to fit into
tight areas for special event servicing, says Amthor. Being able to deliver
units and service them with the same truck is both cost- and time-efficient.
Tanks are available in 800 to 2,000-gallon capacities, with a standard
4-inch waste valve and 2-inch water valve, and 2-inch pressure-relief valve.
It is available in 1/4-inch steel, 1/4-inch stainless steel or 5/16-inch aluminum, and comes with a workstation and a vertical cabinet with an aluminum extruded door including multiple shelves. There are 2-inch sight glasses for the waste compartment and a sight tube for the water compartment.
A liftgate is installed behind the tank to load and unload restrooms. It has an
outside rub-rail with stake pockets every 36 inches. Aluminum removable
side racks with e-track or solid sides are available.
The frame actually flexes opposite of the body, which provides a
smoother ride for passengers and cargo, says Amthor. It is easy to load and
unload units with the liftgate as well. Its a unit made for one-person operation if needed.
Amthor says the 2015 model of the Matador Flat Vac is the result of several years of feedback, much of which has come on the WWETT Show floor.
Thats how we learn what works and what doesnt in this industry, he says.
The rounded trough design came directly from customer feedback. They
wanted something that was easier to clean, and we listened.
Amthor points out that his companys goal is to debut a new product at
every WWETT Show, and he promises 2016 will be no different, though he
doesnt want to get into specifics.
A lot of the decision will come down to what we hear on the floor
here, he said during the 2015 show. Im always thinking about something
new or a way to innovate something we already have. And this show is always the one we aim for. Its the biggest in the industry. 800/328-6633;
www.amthorinternational.com.
www.wwettshow.com | 866.933.2653
Water & Wastewater Equipment, Treatment & Transport Show
Growing Smarter
Nebraskas Al Branding turned a construction injury
into a new career and a surprising expansion into
other businesses
By Peter Kenter
24
August 2015
RUNNING
DISTINCTLY
DIFFERENT
BUSINESSES ...
Summit
Glacier II
EXCEPTIONAL QUALITY | Five Peaks has a history of producing high quality portable restrooms. We pioneered
the inclusion of standard features others only offered as expensive add-ons such as mirrors, a hover handle
and utility hooks. BETTER PRICING | From our elegant design to our service, know-how and responsible
manufacturing, its nice to know that Five Peaks products remain competitively priced. We offer quantity
discounts as well as specials and sales events. SUPERIOR DEPENDABILITY | Five Peaks units are designed
for years of maintenance free service. Durable enough to handle day-to-day service on construction sites yet
elegant enough to turn heads at special events.
Aspen
231.830.8099
866.293.1502
Made in U.S.A.
promonthly.com
August 2015
25
Once I got the day care centers under control, I realized that
between day cares, storage containers and portable restrooms I was
stretched way too thin, says Branding.
Soon after, Sara Martin was brought in to lessen that load, and she
became Brandings right hand for the day care business. Laurie Polivka
now manages special projects, promotions and marketing.
With Sara and Laurie dealing with other important business,
I could focus more attention on the
Al Branding is shown
restroom business, and it was the
with Sara Martin, who
smartest decision I could have made, he
runs Brandings four
says. When you go from a mom-andLittle Hands At Work &
pop business to the next level, you need
Play centers near Omaha,
Nebraska. Stretched in too to take on a completely different mindset
many directions, Branding
and set the overall direction for the
needed help operating
company not manage every detail.
the day care facilities and
Martin stepped in.
DEVELOPING
IN-HOUSE EXPERTISE
(continued)
August 2015
26
Below: Technician
Josh Bruhl services
a restroom at an
apartment complex in
Lincoln, Nebraska.
FOR
GET
EMAIL NEWS
ALERTS
Go to promonthly.com/alerts and get started today!
promonthly.com
August 2015
27
Flexible
and Affordable
Financing
Options
PASSING IT ON
MORE INFO
Financing for
New and Used Equipment
Trucks Tanks Trailers Toilets Cameras Jetters
Computer Hardware & Software
7 Church Road, Hatfield, PA 19440
Phone: 800.422.1844
Fax: 888.883.9380
Visit our website: www.libertyfg.com
August 2015
Ameri-Can
574/892-5151
www.ameri-can.com
Hino Trucks
248/699-9300
www.hino.com
Lanes Vacuum Tank, Inc.
800/592-3308
www.lanesmobilejohn.com
PolyJohn Enterprises, Inc.
800/292-1305
www.polyjohn.com
(See ad page 43)
PolyPortables, LLC
800/241-7951
www.polyportables.com
(See ad page 44)
Satellite Industries
800/328-3332
www.satelliteindustries.com
(See ad pages 10, 11)
Westmoor Ltd.
800/367-0972
www.westmoorltd.com
Mid-State Tank
www.midstatetank.com
Contact: Gene for a quote or check on stock tanks
Socially
Accepted
facebook.com/PROmonthly
twitter.com/PROmonthly
plus.google.com
youtube.com/PROmonthly
linkedin.com/company/portable-restroom-operator-magazine
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August 2015
29
IN THE GARAGE
August 2015
hat unique tool or gadget do you have around the shop that you just
cant do without?
Jim Hanna, owner of J. D. Hanna Excavating in Warner, New
Hampshire, says next to duct tape, WD-40, vise grips and a hammer, his goto gadget is a split-rim tire iron. Even though Hanna has never used the tool
to separate rims, he says it has just the right angle and length to serve as an
effective pry bar.
We have one in every truck, and weve probably given a dozen to good
friends over the years, he says. Its not something we made, its something
we buy. We sure would be at a loss without it.
HANDY PRY BAR
Officially known as the Ken-Tool T23A 30-inch truck lock ring remover,
the tool is available online or from auto supply stores.
We use it almost every other day for something, Hanna says. If we
dont have one in every truck we feel naked. Were so fond of using it that we try to turn other people on to it. The hook angle is
perfect for tailgate pins and/or pulling other pins or bushings, and
the compact length still provides good leverage. Its just a wonderful tool.
Mark Green, owner of Green
Construction Management in Water- Were so fond of using
bury, Connecticut, keeps his tools in
it that we try to turn
a utility trailer he custom built about
other people on to
three years ago. Green likes it so much
it. The hook angle is
hes in the process of building another.
Its pretty unique the way we
perfect for tailgate
have the trailer set up and organized,
pins and/or pulling
he says. Lasers, cut-off saws, walkother pins or bushings,
behind saws, compactors, tool boxes,
and the compact
generators; everything is in that trailer. Its 14 feet long, but its organized
length still provides
nice and neat. You can walk in it and
good leverage. Its just
back it up almost anywhere. A lot of
a wonderful tool.
guys will put all their tools in a pickup;
unfortunately, a lot of the jobs were
Jim Hanna
on are more than a week long, so we
want to keep everything safe, secure and locked in.
Green plans to trick out his new trailer with an auxiliary fuel tank. A lot
of the jobs we do, even being in septic, you cant get a truck behind someones house or in the back over a hill to fill the machines, but we can walk the
machines up to the trailer to refuel.
30
August 2015
OIL EXTRACTOR
Tom Canfield, owner of Earth Construction in Rochester, New Hampshire, also believes in keeping everything neatly organized and considers his
work van a must for the job site, but for handy gadgets nothing beats his
cordless tools.
I was glad to finally find a DeWalt grease gun. This reduces my battery
needs and means the reliable, long-lasting DeWalt batteries I have can do
another duty.
In the world of unique and handy tools, the Oil Extractor from Pela
Products might be one to include in your shop. Rather than contorting your
body to wrestle loose a drain plug, the extractor enables you to simply pump
oil out from the filler tube.
Available in several sizes, the Pela Pro holds about 14 quarts. When
used with a 7/16-inch O.D. tube it can remove engine oil or hydraulic fluid
from your work trucks, skid-steer or mini-excavator.
As an engine distributor, we learned that when you have equipment
and you have people responsible for maintaining the equipment, if the procedure is difficult or messy, theyre inclined to not perform that procedure
on a regular basis, says Richard Rumley, product support for Pela Products.
With the Oil Extractor, its a clean operation. Once you use it, you wonder
how you were able to live without it.
Here are a couple more tools you might find helpful around the shop:
Beyond
buckets
and blades.
FIND OUT HOW.
August 2015
31
PSAI News
Karleen Kos is
executive director
of the Portable
Sanitation
Association
International. She
may be reached at
karleenk@psai.org
or 952/886-7416.
August 2015
Participate in World
Portable Sanitation Day
By Karleen Kos
ScreencO
.
PORTABLE SEPTIC
RECEIVING
. . .STATIONS
. . . .
Systems
. . .
.
.
Aluminum &
Stainless Construction
n Affordable n No Moving Parts
n Screens That Really Work
n Gravity Off-Load At 500 GPM
.
.
NEW
Mini
Dual Screen
Authorized Distributor
HOSE AND
HANDLE-TECH
PIPE HANDLES
n
n
Increased Productivity
n Reduces Fatigue & Injuries
n 1 1/2" to 6" sizes
32
August 2015
convince people that your business is green and clean with exceptional
hygiene.
Yes, it is true. Our restrooms are environmentally friendly and do an
amazing job of protecting public health. But the way people talk about our
restrooms you would think the opposite.
As an operator, you can reverse this perception by first talking to your
employees about the benefits of our industry. If you are not sure what benefits we offer, visit the PSAI website and find articles, press releases and marketing materials that explain the benefits clearly.
Its all available at psai.org/world-portable-sanitation-day.
Next, you can promote the benefits of our industry when talking to
existing customers. Download some of the information on the PSAI website and make a copy to hand out to your customers. Explain to them how
portable restrooms save 125 million gallons of freshwater per day. Tell them
how portable restrooms provide employers over $10 billion per year in added productivity. Let them know that without portable restrooms they could
be facing severe danger from drinking water contaminated by human waste.
(By the way, we know 125 million gallons sounds like a lot, but we have the
data to back that number on the website check it out.)
Last year, operators like you promoted World Portable Sanitation Day
(WPSD) through handouts, holding community events and hosting lunches
with employees to tell them about the importance of portable sanitation.
This year, we would like you to be involved. You can find ideas on how to
market WPSD (mark your calendar for Aug. 15) on the PSAI website.
WPSD focuses on two main goals. The first is to educate portable sanitation operators, their employees and the general public about the critically
important role portable sanitation plays in the health and well-being of their
local community. The second is to spread the news to others around the
world that portable sanitation can help ease the pain of 2.6 billion people
who desperately need proper public sanitation.
This year we hope to see many more operators get involved in this important initiative. For complete information, please use the following resources: Visit http://psai.org/wpsd-toolkit/ or contact the co-chairs of the
PSAIs Education Initiative, Nancy Gump at nancy@andygump.com and
Steve Brinton at steveb@satelliteco.com.
Second Annual
WORLD
PORTA B LE
SANITATION DAY
psai.org
1.952.854.8300
standard rEstrooMs
PolyPortablEs axxis
The Axxis portable restroom from PolyPortables
has self-closing hinges that operate from an internal
stainless steel spring, a heavy-duty rotary latch that
is tough enough for hard use, a deep ambidextrous
door pull for convenience and a durable door frame
for maximum structural integrity. It comes with a
60-gallon waste tank, rotationally molded plastic skid,
urinal, coat hook and a three-roll toilet paper holder.
800/241-7951; www.polyportables.com.
hand-wash stations
MonsaM EntErPrisEs
PsE-2003laP
The PSE-2003LAP from
Monsam Enterprises is a
three deep-basin hand-washing station that is portable and propane-powered, so there is no need for
plumbing. Models are also available in one, two or four basins. It allows customers to have hot or cold running water whenever and wherever they need
it without electricity. Water can be heated up to 145 degrees F. It comes with
freshwater and wastewater tanks, and industrial casters with brakes for easy
mobility. 800/513-8562; www.portablesink.com.
(continued)
34
August 2015
16rs
Colo
E
SAhVthe
t
wi
K
3-PA
In-mold handle makes
16" x 46" x 93.5" with
positioning and handling easy
250 gallon capacity
One 10 pump out lid with
steel tether included
In-mold fork lift skids
NO pallet required!
7 threaded inlet fittings
Interlocking/stackable for
easy shipping and in-lot handling
Click
or Call
kentuckytank.com 1.888.459.8265
promonthly.com
August 2015
35
hand-wash stations
t.s.F. coMPany
tuFF-Jon FrEEstandinG sink
The Tuff-Jon 90-Gallon Freestanding Sink with
trash container from T.S.F. Company provides
two wash stations; hands-free, foot-operated
pumps; towel dispenser; and 10-cup-capacity
soap dispenser. A sink-lifting bracket allows for
easy positioning in high-rise applications. The
sink-lifting bracket has a 1/4-inch wire cable,
weighs 30 pounds and is safety orange. The unit is constructed from easy-toclean polyethylene, with 45-gallon waste and freshwater capacities, a towel
dispenser, trash container, protective skid plate and freshwater drain plug.
The unit weighs 85 pounds. 800/843-9286; www.tuff-jon.com.
casE study
rEstrooM MovErs
handaGo advErtisinG
hand-wiPE disPEnsEr
Handago offers industrial-grade hand-wipe dispensers with substantial advertising space. The
sponsor pays for advertising on the dispenser, while
it would be supplied to the event free. Artwork can
be uploaded easily, and service and maintenance
is easy on the high-volume four-sided dispenser.
888/408-4188; www.handagoinfo.com.
36
August 2015
(continued)
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February 2013
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FILE
MOJO
Nashvilles Brandon
McNeely brings special
events expertise to country
stars, backyard parties
Taking
a Bow
Page 10
Music City
the crew at Bucks Sanitary
provides service that sings
for oregon Music Festival
MOJO
Page 10
Entertainment: Just an Ole Boy Page 16 | Expo Eats: 10 to Try Page 38 | Attractions: Tip a Frosty Mug Page 30
February 25 - 28, 2013, Indiana Convention Center
Glove
Test
Results
Page 18
Page 18
Lets roLL
Showafter
it offthe Oregon Ducks mascot), several ADA-compliant Freedoms
them
McNeely
uses PoshPrivys Liberties
website togive
customers aEngineering
virtual tour Crowd
and
wheelchair-accessible
an Ameri-Can
of his
restroom
trailers.trailer,
Our website
clean and
easy toStation
navigate.
We from
Pleaser
restroom
and twoissmaller
Comfort
trailers
Advanced
Containment
Systems, and
Inc.Pricing
About and
50 percent
of their
describe
our features
under Products
show them
in ourwork is
special
in 2012,
the U.S. Olympic
track-and-field
trials.
Gallery.
Ourevents,
trailersincluding,
offer so many
advantages,
and pictures
tell that story.
People look at photos of our trailers and say, Ive got to have that. Once we
roll in and set them up, they walk into something special.
Making connections
The Welds live in Sweet Home so theyve always had the hometown
Plush
interiors
advantage for the Jamboree and Bucks has done it since its beginning in
If anyone still has doubts about portable restroom luxury after study1996. They feel confident theyll retain the work as long as they provide good
ing the online photos, McNeely offers guided tours of the trailers and their
service and a reasonable price.
luxurious interiors at his storage site. Some customers just need to see
things in person to be convinced, and I have no problem with that, he
says.the
ButMain
that doesnt
happen too often. When it does, though, it allows
event
McNeely In
to discuss
possible
upgrades
as Home
clients came
inspectupthewith
trailers.
the early
90s, when
Sweet
an idea to help
fund civic projects, this little town asked a big star to perform at their first
I want
to be part get
of my
campground,
these six,
clients event Im genuinely
go to another campground,
interested
in being part of
a great
reunion or
get wedding,
these eight.
whatever. When you deal with
Scott Weld
brides and brides mothers, they
want the best. This is not just a
business proposition for them.
Brandon Mcneely
<<<portable
The Bucks
team includes,
from and
upscale
sanitation
company,
left, Milah Weld, Susie Sieg, Josh
the trip
reinforced
thatScott
his Weld
business
Wooley,
Sten Weld,
and idea
was solid.
Eric Brownrigg.
In January 2012, McNeely and his
^^^ As part of PoshPrivys
wife, Kristeen, put his plan into action. He
Signature Service, Brandon
McNeely places flowers and a
takes a conservative approach to building
country music
festival.
Surprisingly, Wynonna Judd said yes and the festival
personalized
chalkboard
message
PoshPrivy.
business
is a baby
right
attracted top
ever since.
In 2012,This
the 9,000
residents
welcomed
of has
congratulations
in histalent
Comforts
and
we want
paywas
forback
everything
visitors August 3-5, most ofnow,
whom
camped
out.to
Judd
to help
of 40,000
Home trailer.
as we go,along
he says.
dont
believe
in
celebrate the Jamborees 20th anniversary,
with I
Rascal
Flatts,
Dierks
assuming
debt.performers
Ill get where
I want
to on
go
Bentley, the Charlie Daniels Band,
and enough
for 22
shows
bytwo
adding
one
or two
trailers atincluded
a time asbeer
I can
pay
for them.
stages.
Other
attractions
and
wine
gardens, merchandise
booths
and abought
kids zone.
The event
is held
in a in
no-facilities,
McNeely
his first
restroom
trailer
early 201220-acre
from a park-like
portable
setting near
the edge
of the picturesque
town. some inventory. This 6-byrestroom
company
in Michigan
that was shedding
8-foot restroom trailer which he calls The Petite includes a 300-gallon
internal
waste tank and a 125-gallon onboard freshwater tank. McNeely
By the nuMBers
brought the two-stall 2010 Comforts of Home trailer back to Nashville, and
The company brought in 265 units (20 Maxims, 10 Freedoms, 20
then remodeled it. It was our first unit, so I wanted to make sure it had a
Liberties, one Standing Room Only urinal unit, and the balance Tufways),
modern, upscale look and feel, McNeely says.
three restroom trailers, and 73 hand-wash stations (half Satellite Industries
He
started
the
makeover
by
removing
the
units
free-standing
pedestal
Waves from the companys inventory, the rest PolyPortables, Inc. Tag
Alongs
sink,
replacing
vinyl for hardwood-style flooring, then installing designer
rented
from a colleague).
lighting, floating vanities and automatic touchless faucets. To finish, he
Some 115 units, including five handicap-accessible, were set up at the
repainted the interior with an up-to-date color scheme.
main venue a few at bus stops, the hospitality center, and parking lots,
he bought
a new
2012
three-stall
Pal restroom
trailer
from were
Rich
butNext
the bulk
in large
banks,
along
with sixPorta
to eight
hand-wash
stations,
Specialty
Trailers.
The
13- footofrestroom
trailer
whichplaced
he calls
The
Polished
placed at
the four
corners
the facility.
The crew
the
ACSI
trailers
has
400-gallon
waste tank
and
105-gallon freshwater
tank.
neara the
stage forinternal
the performers
and
thea Ameri-Can
Engineering
trailer in
fallcourt/beer
2012, McNeely
added
Plush,
anunit.
Alpha Mobile Solutions
theIn
food
garden,
alongThe
with the
urinal
Signature
Series
featuring
two private
womens
rooms and
one banks
room
Thirty
units3and
six hand-wash
stations
were arranged
in two
forat men.
It comes
with venue.
a 500-gallon
internal
tankwas
andtaken
125-gallon
a smaller,
adjacent
The rest
of the waste
inventory
to 23
freshwater
tank.Thirteen
Each restroom
features
including
vessel sinks,
campgrounds.
units were
rentedamenities
to individual
campsites.
Weld tried a new approach for the removal process. Sunday night
and continuing Monday, the team pumped and moved all units to a single
staging area, which he felt simplified the job. Its easier to send a driver to
pick up toilets if theyre all in one spot, he explains. I probably spent a little
bit extra labor, but at least you dont have to send somebody with a map to
go to this campground, get these six, go to another campground, get these
eight. Then you start leaving sinks behind and the (handicap unit) doesnt
fit. Its just a logistics nightmare trying to get the loads to work out. During
the week, they grabbed units as schedules permitted.
If people cant find you quickly with Google, you dont exist.
In one sense, Weld was an old pro at this event, so it was pretty much
And
once they find you, your website must instantly project
business as usual, he says. On the other hand, the size and scope had
your
brand
and what
youre
all about.
have
to sayin 60
changed
significantly
over
the years
their You
first dont
year, they
brought
units forbut
oneyou
venue
andtofour
That was the most difficult
much,
have
saycampgrounds.
it right.
thing for me, he says. So I had to get my act together. He quickly got his
Brandon
Mcneely
arms around
it. Youve got to just scratch your head and kick it in gear and
go. We didnt stop moving all weekend.
McNeely puts himself at the center of the business as the contact person
and chief problem-solver. He handles all email communication, and every
call placed to PoshPrivy routes to his personal phone.
I want to be part of my clients event, he says. I take time to make
them feel comfortable with me, and assure them Im genuinely interested
in being part of a great wedding, reunion or whatever. When you deal with
brides and brides mothers, they want the best. This is not just a business
proposition for them.
McNeely believes PoshPrivys website and targeted email campaigns
play key roles in establishing and building the companys unique brand. His
maxim is Redefining the portable restroom experience. That starts with
a clean, simple website that projects PoshPrivys upscale niche. He also
works hard to ensure the company pops up prominently when people search
for upscale portable restrooms on Google or other Internet search engines.
coMpany history
In April 2012, Lisa and Scott Weld
bought Bucks for the second time. Their
first crack at it was in 1995 when Scotts
father heard the 20-year-old business was
having problems. The family made an oer
to the founder and operated it for four
years as an add-on to their trash and septic
service business. In 1999, when Welds
father retired, they sold it to a national
solid waste company. Weld went to work
for that company, then 10 years later tried
his hand again at self-employment in the
trash business. A few challenges cropped
up, but they turned out to be fortuitous,
says Lisa Weld.
Scott Weld
(continued)
the teaM
The
White
Producing
oN locAtIoN
COVER STORY
Taking
a Bow
Music City
POSTERS
(continued)
OUTDOOR EVENTS
If people cant find you quickly with Google, you dont exist, McNeely
says. And once they find you, your website must instantly project your
brand and what youre all about. You dont have to say much, but you have
to say it right.
That doesnt mean McNeely just flipped a switch and waited for
business to build. He also networks with job-related companies to spread
his message by word-of-mouth.
I started going around to party-tent rental companies because our
business is mostly geared toward outdoor
events, McNeely says. Probably 70 percent
of our business (has been) from their
referrals.
At the same time, he targeted event
planners to raise awareness of PoshPrivy.
For that, targeted emails generate results.
I spent a couple of days compiling an
email list of every event planner I could find
around Nashville and middle Tennessee,
McNeely says. I use a service called
are lined
up and
ready
to design
go before
the
^^^ Satellite Industries Tufway restrooms
MailChimp,
which
helps
me
letters
Oregon Jamboree, complete with lighting
strung
the front who
of themight
units.need my
to target
eventinplanners
restroom trailers. MailChimp works much
better than traditional mail. Event planners
need to think of you when giving portable
^^^ McNeely adjusts the
restroom options to their clients.
wastewater outlet valve on one
of his restroom trailers.
Finally, McNeely who doesnt own
a vacuum truck partners with a local
company to pump out the trailers before hauling them home from the event
site. Most of the events we service last a half-day or so, which means we
usually dont have to pump them until theyre ready to be removed, he
explains. Its less trouble for everyone if we get them pumped on the job
site right after the event.
SELL YOURSELF
All the while, McNeely builds business through face-to-face contact.
Once were in touch with companies that can help us, I try to meet with the
owners and essentially sell myself and our product to them, he said.
Part of selling himself means being an expert in the field. Before
launching his venture, McNeely joined the Portable Sanitation Association
International and attended its annual convention and trade show in 2011. While
there, he attended seminars and talked with experts to broaden his knowledge.
helpshe
outjoined
her fathers
crew, keeping
restrooms
and hand-wash
MoreWeld
recently,
the National
Association
of Catering
and Events
^^^ Milah
stations
with
soapevents
and paper
theservice
Oregonthem.
Jamboree,
includto
learn stocked
all he can
about
andproducts
how bestatto
He also
plans
ingjoin
these
Wave
sinks from
Satelliteand
Industries.
to
the
Tennessee
Wedding
Events Specialists Association this year.
The more I can network with experts in those areas people who also need
my trailers the more Ill learn, and the more ideas and referrals Ill get.
Meanwhile,
MORE
INFO he provides personal touches to complement his restroom
trailers. That includes mints, amenity baskets, flower bouquets in the
Advanced
Containment
Progress
Inc. message for the
womens
side
of the trailers,Masport,
a personal
brideVactruck
and groom on
Systems, Inc.
800/467-5600
800/228-4510
a chalkboard,
that illuminate the path to
the trailers after dark.
800/927-2271 and tiki lightswww.masportpump.com
www.progressvactruck.com
www.acsi-us.com
After all, the more McNeely does to make his portable restrooms
Industries
Technologies
pleasing, and perhaps evenMcKee
memorable,
the -greaterSatellite
the chance
hell never
Ameri-Can
Explorer
Trailers
have
to workEngineering
from the confines
of an
office cubicle. 800/328-3332
574/892-5151
www.ameri-can.com
MORE INFO
866/457-5425
www.mckeetechnologies.com
Starting At
35
TM
www.satelliteindustries.com
Nashvilles Brandon
McNeely brings special
events expertise to country
stars, backyard parties
Alpha
Solutions Inc.
Comforts of Home Services Inc. Rich
Specialty Trailers
Lely Mobile
Manufacturing,
Workmate/FMI
Truck
877/789-1213
260/593-2279
630/906-8002
800/334-2763
Sales & Service
PolyPortables, Inc.
www.richrestrooms.com
www.cohsi.com
www.alphamobilesolutions.com
www.lelyus.com
800/927-8750
800/241-7951
(See
ad page 19)
www.fmitrucks.com
www.polyportables.com
(See ad page 33)
(continued)
(continued)
Page 10
Reprinted with permission from PRO / February 2013 / 2013, COLE Publishing Inc., P.O. Box 220, Three Lakes, WI 54562 / 800-257-7222 / www.promonthly.com
Music City
LASER
REPRINTS
Starting At
ELECTRONIC
REPRINTS
FILE
COVER STORY
Music City
May 2013
www.promonthly.com
10
MOJO
MOJO
An estate manager for a country star in
Nashville saw the potential for restroom
trailer service and dialed in to land exclusive
outdoor events. By PaTrICK dUrKIn
Producing
Results
(continued)
OUTDOOR EVENTS
I want to be part of my
clients event Im genuinely
interested in being part of
a great wedding, reunion or
whatever. When you deal with
brides and brides mothers, they
want the best. This is not just a
business proposition for them.
Porta Pal unit from
^^^ McNeely runs a power cord to his
Brandon Mcneely
Rich Restrooms. Music City customers organizing backyard
weddings and special events want a lot of amenities when
shopping for portable sanitation units.upscale portable sanitation company, and
the trip reinforced that his business idea
If people cant find you quickly with Google, you dont exist, McNeely
says. And once they find you, your website must instantly project your
brand and what youre all about. You dont have to say much, but you have
to say it right.
That doesnt mean McNeely just flipped a switch and waited for
business to build. He also networks with job-related companies to spread
his message by word-of-mouth.
I started going around to party-tent rental companies because our
business is mostly geared toward outdoor
events, McNeely says. Probably 70 percent
of our business (has been) from their
referrals.
At the same time, he targeted event
planners to raise awareness of PoshPrivy.
For that, targeted emails generate results.
I spent a couple of days compiling an
email list of every event planner I could find
around Nashville and middle Tennessee,
McNeely says. I use a service called
MailChimp, which helps me design letters
to target event planners who might need my
restroom trailers. MailChimp works much
better than traditional mail. Event planners
need to think of you when giving portable
^^^ McNeely adjusts the
restroom options to their clients.
wastewater outlet valve on one
of his restroom trailers.
Finally, McNeely who doesnt own
a vacuum truck partners with a local
company to pump out the trailers before hauling them home from the event
site. Most of the events we service last a half-day or so, which means we
usually dont have to pump them until theyre ready to be removed, he
explains. Its less trouble for everyone if we get them pumped on the job
site right after the event.
SELL YOURSELF
All the while, McNeely builds business through face-to-face contact.
Once were in touch with companies that can help us, I try to meet with the
owners and essentially sell myself and our product to them, he said.
Part of selling himself means being an expert in the field. Before
launching his venture, McNeely joined the Portable Sanitation Association
International and attended its annual convention and trade show in 2011. While
there, he attended seminars and talked with experts to broaden his knowledge.
More recently, he joined the National Association of Catering and Events
to learn all he can about events and how best to service them. He also plans
to join the Tennessee Wedding and Events Specialists Association this year.
The more I can network with experts in those areas people who also need
my trailers the more Ill learn, and the more ideas and referrals Ill get.
Meanwhile, he provides personal touches to complement his restroom
trailers. That includes mints, amenity baskets, flower bouquets in the
womens side of the trailers, a personal message for the bride and groom on
a chalkboard, and tiki lights that illuminate the path to the trailers after dark.
After all, the more McNeely does to make his portable restrooms
pleasing, and perhaps even memorable, the greater the chance hell never
have to work from the confines of an office cubicle.
MORE INFO
Alpha Mobile Solutions
Comforts of Home Services Inc. Rich Specialty Trailers
260/593-2279
877/789-1213
630/906-8002
www.richrestrooms.com
www.alphamobilesolutions.com www.cohsi.com
(See ad page 19)
Starting At
25
www.promonthly.com
promonthly.com
August 2015
39
PRODUCT NEWS
SOLD
Extra! Extra!
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Honda GX200 engine, features a 10 gpm at
300 psi Udor Zeta Series diaphragm pump,
gear drive and 200-gallon polyurethane tank.
The 65- by 49- by 40-inch-tall sprayer has a
lightweight and rustproof skid-mounted
frame, aluminum and stainless steel hose reel, adjustable spray gun, 400foot by 3/8-inch chemical application hose and tankless Clean-N-Flush
valve. 800/333-9274; www.watercannon.com.
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August 2015
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2014 24-ft. COH ADA 7-station restroom trailer. Hydraulic-lowering ADA box
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3 toilets and sink. Men: 3 urinals, 1 toilet
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(T08)
2003 GMC C7500: CAT 3126 diesel, Allison transmission, air brakes,1,000-gallon
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Masport HXL75 pump 230cfm works great.
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802-658-6243
(P08)
CUSTOM
TANKS
POsiTiOns AvAiLABLe
Full-Time Sales Representative: Finish
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have proven sales experience and contacts
within the special events and construction
industry of Southern California. Finish Line
Portables is a friendly EOE employer. Email info@rentfinishline.com
(T08)
promonthly.com
August 2015
41
I N D U S T RY N E W S
Isuzu achieves
production milestone
Brian Metcalf
Southwest Products
expands sales territory
NuConcepts names
general manager
Dan Chase
Wieser Concrete
celebrates 50th
anniversary
Standard Options
3-Station Combo
2-Station Combo
4-Station Combo
6-Station
4-Station Combo
8-Station w/Sinks
16-Station
8-Station
GS-07F-0236V
42
August 2015
Rob Donat, founder and CEO of GPS Insight, is a finalist for the 2015
EY (Ernst & Young) Entrepreneur of the Year award in the Mountain Desert
region. The award recognizes individuals who demonstrate excellence and
success in innovation, financial performance and personal commitment to
their businesses and communities.
7/8/15 9:25 AM