Professional Documents
Culture Documents
General:
Process
Responsibility
Accounts
Pricing, Customer
accounts, Cash
dispensation.
Order Taking, Order
Processing,
Customer Service,
Sales Recovery &
Refunds.
Market Analysis,
Business Analysis,
Promotional
Sales
Marketing
ISO
Standards
Requireme
nts
Legal
Requireme
nts
Drug Law
2012,
The drugs
Labeling &
Packing
Goals
Form
s
Retail Sales
activities, Product
development.
Retail Shops
business
development,
Hiring-Training &
Retail Operations.
Production
Product realization
from RM to Packing
Stores
Goods stores
inventory receipt
to Dispatch.
Recycle and
discard materials.
Induction, training,
performance
evaluation,
compensation
QA, R&D,
Standards and
their assurance.
Tests and reports.
Listing, evaluation,
contracts,
purchase, quality &
price comparison.
Annual Plan,
Advance Notice,
Check Lists, Audit,
Analysis &
Recommendations.
IT Services, Server,
Internal data,
External data,
Customer data,
virtual matab, CC
HR
QA
Purchase
Audit &
Records
IT Services
& Data
Records
Rules. Drug
Law 2012,
Shop &
Hakim
registration,
Drug Law
2012, Shop
Act
Drug Law
2012, Health
& Sanitation
Dept. Labor
Dept. Weight
& Measures,
Market
Committee.
GMP
Fire Safety
rules,
Stacking &
storage
rules.
Labour Laws,
PESSI, EOBI.
Drug Law
2012, GMP
Camera data.
3. Outsourced Processes. The processes that the organization needs for its
Product realization and maintenance of equipment; which the organization
chooses to have performed by an external party.
Printing and containers.
Overproduction.
Transportation. A process of delivery of products to customers.
Equipment calibration and maintenance. The process of maintaining
equipment through preventive maintenance and repairs in order to
prevent production halt due to malfunctioning.
Vision
To be an innovative organization with roots in research and patient welfare.
No. 1 brand of customer choice for the acquisition of wellbeing in Pakistan.
2. Our Production, Supply chain and Matabs will follow the GMP and
HealthCare standards.
3. Collaborate with raw material vendors, National standardization
organizations and research institutes to produce new high quality
herbal medicines.
4. Herbal medicinal solutions, technology and trained human resource will
be our distinction in the industry.
5. We are Customer Centric organization where we reinvent ourselves
through KHIDMAT of humanity and constant feedback from our
customers.
Quality Policy
We provide quality and safe products through hygienic, safe processes and
practices; compliant to National & International Standards and regulatory
requirements through Ajmal Quality Management System.
For Customer satisfaction, all tools will be used to gather the requirements
and we will work to complete these requirements. Improve customer
perception through marketing strategy and promoting good customer
experience at our locations.
For effective products, we will:
1. Procurement of best quality raw materials and their quality processing.
2. Adhere to Good Manufacturing Practices of pharmaceutical industry.
3. Provision of resources as per the Quality standards and statutory
requirements.
4. Training of personnel in QA and QC activities; as well as on personal
health-hygiene and professional competency.
We are committed to the total satisfaction of our customers which is ensured
by continual improvement in our system.
Quality Objectives