Cisco Confidential

Cisco Unified Workspace Licensing

This document provides an overview of Cisco Unified
Workspace Licensing (UWL), including how to order,
requirements, available versions, and useful links for
additional information.

Helpful Links and Resources

are purchased separetely. The license for Cisco phones

is included. All device license units (DLU) and copies of
server software (with node licenses) are supplied.

At-A-Glance

Table 1. Software available Included in Cisco Unified Workspace

Licensing (varies by Edition)

A 3-year Cisco UCSS and ESW contract is required

(1 year for Government and Education). You can
renew UCSS and ESW in 1-year increments upon
contract renewal; Cisco UCSS contracts can be
co-terminus.

Cisco Unified Workspace Licensing Ordering

Guide

Software

Analog and Public Space Device Add-Ons

Cisco Unified MeetingPlace application

Cisco Unified Workspace Licensing Partner Central

product page

Cisco WebEx Meeting Center

You can add analog and public space device licenses for
conference rooms, lobbies, fax machines, wall phones, etc.

Email alias for questions about Cisco Unified

Workspace Licensing pricing or migration:
cuwl-support@external.cisco.com

Cisco Unified Mobile Communicator Client

Cisco Unified Contact Center Express

Cisco Unified Presence

Cisco Unified Communications Software

Subscription Partner Central product page

Cisco Unified Personal Communicator or Cisco Unified IP

Communicator with Cisco Unified Video Advantage or Cisco
UC Integration for WebEx connect or Cisco UC Integration for
Microsoft Office Communicator

Cisco Unified Communications Essential Operate

Services Cisco.com product page

Cisco Unified Mobility (Single Number Reach)

Cisco Unified Workspace Licensing Defined

Cisco Unified Workspace Licensing allows organizations
to cost-effectively access a wide range of Cisco Unified
Communications applications and services in a cost
effective, simple package. It includes client and server
software, licensing on a per-user basis. Cisco Unified
Communications Software Subscription is required to
enable access to major software upgrades.

Cisco Unified Workspace Licensing Software

Choices
The application software is included in the license. The
Dynamic Configuration Tool (DCT) allows you to select
your software and user options. You choose the versions
of the applications you have designed, and then choose
a quantity. The PAKs and media are all shipped together
in a single binder. It is important to note that the configuration tool allows you to specify servers, however, servers

Cisco Intercompany Media Engine

Cisco Unified Communications Manager Session Management
Edition
Cisco Unity or Cisco Unity Connection application
Cisco Unified Communications Manager

Cisco Unified Workspace Licensing

Requirements

Analog
The analog device list price is $40/device.
This can be used for analog phones as well as
other (Ex: TDM) phones utilizing UC Manager for
applications but no IP device.

The Cisco UCSS list price is $7/3-year contract.

ESW for the analog device is $1/phone per year.
Cisco Unified Workspace Licensing does not
include gateways or other hardware.

Public Space Devices

The price for a public space IP phone is
$150/phone.

The Cisco UCSS list price is $23/3-year contract.

ESW list price for a public space IP phone/device
is $1/phone per year.

You can mix Cisco UWL Entry, Standard and

Professional Editions.

You must order licensing for a minimum of 100

users (or a combination) for Cisco UWL Entry,
Standard and Professional Editions.

The number of public space IP phones ordered

may not exceed 15 percent of the total IP phones
on order.

You cannot use Public Space Devices for dedicated employee phones.

You can only use Cisco Unified Communications

Manager with these devices (for example Unity
voicemail cannot be deployed on these phones).

For any given cluster, you cannot mix Cisco UWL

with 7.1.4 or earlier versions that follow the DLUbased individual licensing UCM model. You may
mix version 7.1.5 and above with User Connect
Licensing. For all other products, you may mix
UC 8.0 and above with User Connect Licensing.

2010 Cisco and/or its affiliates. All rights reserved. Cisco, the Cisco logo, and Cisco Systems are registered trademarks or trademarks of Cisco and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the
property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R) This document is Cisco Confidential Information.

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Cisco Unified Workspace Licensing

Unified Workspace Additional Users and
Miscellaneous Add-Ons

The add-on user part number can be used after

your initial purchase of Cisco Unified Workspace
Licensing.

Cisco UCSS list price: $70/3-year contract

$21/1-year ECD service contract
Total number of users = Number of people using
Cisco Unified Communications Manager + Number
of public space devices

There is no minimum or maximum limit on the

number of add on users required.

Cisco UCSS 3-year* contract and Essential Operate

Services (ECD) required

Add additional users with part number L-CUWLLIC- ADDON.

To configure additional Cisco Unified MeetingPlace web
ports, public space devices, analog devices, Contact
Center Express ports, or other Cisco UWL add-ons, use
part number L-CUWL-MISC.

Requires starting with Cisco Unified

Communications Manager Business Edition workspace bundle

For further details, please reference the Cisco UWL

ordering guide at www.cisco.com/go/partner
workspacelicensing.

Voice Mailboxes Add-Ons and Public Space

Device Migrations****
Voicemail
Voice mailbox add-on are available for $75/mailbox
for Unity Connection or $100/mailbox for Unity:

What Is Included in Cisco Unified Workspace Licensing

Business Edition

Cisco Unified Mobility Profile (Single Number Reach)

Cisco Unified Personal Communicator, or Cisco IP Communicator,
or Cisco Unified Communications Integration for WebEx Connect,
or Cisco Unified Communications Integration for Microsoft Office
Communicator
Cisco Intercompany Media Engine

License group mailboxes are available.

License mailboxes for analog phones are available.

Cisco Unified Communications Manager

Migrations of conference room or lobby phones

to Cisco UWL is free.

Versions of Cisco Unified Workspace Licensing

There are 4 versions of Cisco UWL. They are as follows:
Cisco Unified Workspace Licensing Business Edition
Cisco UWL Business Edition list price: $315/user

Table 3. Applications Included in Cisco Unified Workspace Licensing

Entry Edition
What Is Included in Cisco Unified Workspace Licensing
Entry Edition
Cisco Intercompany Media Engine
Cisco Unified Mobility (Single Number Reach)
Cisco IP Communicator
Cisco Unified Communications Manager

Cisco Unified Workspace Licensing

Standard Edition

Standard edition list price is $325/user.

The total number of users is equal to the number

of people using Cisco Unified Communications
Manager.

A 3-year Cisco UCSS is mandatory for Cisco UWL**.

Cisco Unified Presence Profile

Voice Messaging Mailbox with web and Internet Message Access

Protocol (IMAP) accessibility, advanced speech recognition, and Text
to Speech

Public Space
Public space and analog migrations are free.

Table 2. Applications Included in Cisco Unified Workspace Licensing

Business Edition

At-A-Glance

Cisco UCSS list price is $70/3-year contract.

Essential Operate Services: $21/user for less than
1000 users, $15/user for 1000-10000, $12/user
for 10000+.

Table 4. Applications Included in Cisco Unified Workspace Licensing

Standard Edition
What Is Included in Cisco Unified Workspace Licensing
Standard Edition
Cisco Unified Presence Profile

Cisco Unified Workspace Licensing Entry Edition

Cisco Unified Mobility Profile (Single Number Reach)

Offers basic call control capabilities

Cisco Intercompany Media Engine

Entry Edition list price is $245/user

Cisco Unified Video Advantage

Cisco UCSS list price: $50/3-year

Cisco Unified Personal Communicator, or Cisco IP Communicator,

or Cisco Unified Communications Integration for WebEx Connect,
or Cisco Unified Communications Integration for Microsoft Office
Communicator

ESW services: $15/user for up to 1000 users,

$12/user for 1000-10000 users, $10 /user for over
10,000 users
A 3-year Cisco UCSS is mandatory for Cisco UWL**.

Cisco Unity or Cisco Unity Connection application

Cisco Unified Communications Manager

You must order licensing for a minimum of 50

users for Cisco Unified Workspace Licensing
Business Edition

2010 Cisco and/or its affiliates. All rights reserved. Cisco, the Cisco logo, and Cisco Systems are registered trademarks or trademarks of Cisco and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the
property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R) This document is Cisco Confidential Information.

Cisco Confidential

Cisco Unified Workspace Licensing

Cisco Unified Workspace Licensing
Professional Edition

* Tiered ESW service pricing: $30/user for up to 1000 users; $26/user

for 1000 to 10000 users; $20/user for more than 10,000 users

Professional edition list price is $500/user.

** 1-year contracts are allowed for government and education institutions.

Cisco UCSS list price is $100/3-year contract.

*** You can purchase additional ports or agents separately if you

need more capacity.

The total number of users is equal to the number

of people with Cisco Unified Communications
Manager.

Cisco UWL is perpetual, just like individual licenses

except for WebEx Meeting Center ports which
are licensed for 3 years. Add-on users for Unified
MeetingPlace 8.0 will have less than three years for
the WebEx ports. Any additional ports will inherit
the original end date of the initial purchase.

Essential Operate Services: $30/user for up to

1000/users, $26 for 1000-10000/user, $20/user for
10,000+ users.

A 3-year Cisco UCSS is mandatory for

Cisco UWL**.

Table 5. Applications Included in Cisco Unified Workspace Licensing

Professional Edition

At-A-Glance

**** Migration is defined as an existing Unified Communications

customer who is migrating to Cisco UWL.

What Happens After You Order Cisco Unified

Workspace Licensing
When you place an order, we ship a binder containing all
media and product authorization key (PAK) certificates.

When you receive your order, you must register

each PAK number separately at http://www.cisco.
com/go/license using the appropriate MAC
address from each server.

You must purchase servers, phones, video

cameras, and other hardware items separately.

To add additional servers or upgrade later, you may

visit the PUT at http://tools.cisco.com/gct/Upgrade/
jsp/index.jsp.

What Is Included in Cisco Unified Workspace Licensing

Professional Edition
In addition to everything you get in Cisco Unified Workspace
Licensing Standard Edition, you get the following:
Cisco Unified MeetingPlace Video: For Unified MeetingPlace,
port ratio is 1 port for every 10 users.
Cisco Unified MeetingPlace Audio: For Unified MeetingPlace,
port ratio is 1 port for every 10 users.
Cisco Unified MeetingPlace Web (20 Cisco UWL = 1 port) or Cisco
WebEx Meeting Center and Cisco WebEx Node for MCS (100
Cisco UWL = 4 internal and 1 external port)
Cisco Unified Mobile Communicator for Blackberry, IPhone,
Symbian, Windows or Brew Mobile
Cisco Unified Communications Manager, Session Management
Edition (5 Cisco UWL = 1 session)
License for unlimited number of Cisco Unified IP Phones per user
Cisco Unified Contact Center Express Standard Agent
(25 UWL=1 Agent)

2010 Cisco and/or its affiliates. All rights reserved. Cisco, the Cisco logo, and Cisco Systems are registered trademarks or trademarks of Cisco and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the
property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R) This document is Cisco Confidential Information.
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