Professional Documents
Culture Documents
Learning Objectives
(R/3 Edition)
Show basic business data required for a Web Shop
Provide an understanding of how data and processes from
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Agenda
Summary
Agenda
Summary
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Partner Portal
Shopping
Basket, Order
Management
Customer
Online
Invoicing &
Payment
Order
Status
Pricing, Product
Availability
Product
Configuration
Product Catalog,
Search
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Browser
Browser
Web
Web Catalog
Catalog
Search
Search Engine
Engine
Shopping
Shopping Basket
Basket
Pricing
Pricing Engine
Engine
Product
Product
Configuration
Configuration
Order
Order &
& Quote
Quote
Management
Management
Online
Online Billing
Billing
and
and Payment
Payment
E-Analytics
E-Analytics
Material
Material
Master
Master
Catalog
Catalog
Management
Management
Customer
Customer
Master
Master
Order
Order
Management
Management
Contract
Contract
Management
Management
B2C
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Lean Architecture
Business
Execution
Interaction
Plug In *
Order
Business Partner
Java Connector
Material Master
Product Catalog
Presentation
Pricing
Interaction and
Presentation Layer
Browser
Browser
Browser
Web Server
Browser
Logistics Execution
System (LES)
* = optional
Interaction
Presentation
Material Master
Product Catalog
Plug In
Order
Business Partner
Pricing
Logistics Execution
System (LES)
Java Connector
Interaction and
Presentation Layer
Business Objects Layer
Business Logic Services
Layer
Browser
Browser
Web Server
Browser
Index Server
Browser
Index
Management
System (IMS)
Search
Engine
Data Loader
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Agenda
Summary
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Customer Master
Sold to, Ship to
Bill to, Payer
Other partner functions
Contact Person 1
Contact Person 2
Contact Person 3
Lisa Young
Bob Jones
Pam Smith
John White
User Management
B2B: Customers log on before being allowed
into the shop
Existing customer master is used within SAP R/3
Password must be created for existing customers
data is updated
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B2B Scenario
Web shop
Customer
2
Creation of an
Internet user
for the
customer
SAP R/3
Customer
Customer maintained
in the R/3 system
B2C Scenario
Self-registration
1
Web Shop
Customer
SAP R/3
Customer
2
Automatic creation of a new
customer master record and
corresponding Internet user
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Customer name
Search term
Address data
Tax jurisdiction code
Contact person
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J2EE
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Login screen
View Products
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Task
Create a contact person in R/3 that is linked to a Sold to
customer.
Exercise summary
Go to transaction Create Contact Person.
Select the Sold to customer, enter contact person details.
View the linkages established between the contact person
and sold to customer.
Create an Internet user for the contact person.
Please refer to your exercise sheet for
detailed steps.
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Agenda
Summary
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scenarios
Multimedia product
catalog
Powerful search
engine
Real-time pricing
Real-time availability
in the catalog
Interactive product
configuration
Web Analytics
Agenda
Material
Master
Create new
event
Product
Catalog
Create new
Tealeaf
handler class
Multi-Media
Fire new event
Pricing & Configuration
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Customer
Web Shop
Product
Product
Catalog
Catalog
Catalog
Area
Material
Material Master
Short description
Material group
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Documents
Long text
Long text
Agenda
Material
Master
Create new
event
Product
Catalog
Create new
Tealeaf
handler class
Multi-Media
Fire new event
Pricing & Configuration
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Customer
Web Shop
Product
Product
Catalog
Catalog
Catalog
Area
Material
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Product Catalog
Catalog is maintained in
SAP R/3
Options to read catalog
Directly from SAP R/3
(caching available)
Published to an external
Product-related content
Hierarchical organization
Uses existing materials
Document management
Associate multimedia
Catalog type
Pricing schema
Reference customer
Sales area
Display within R/3
Variants
(language/currency)
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Building a Catalog
Catalog
Catalog
Header
Header
Image 1
Area 1
Item 1
Text
Image 2
Item 2
Area 2
Area 2.1
Item 3
Item 4
Area 2.2
2.2
Area
Text
Image 3
Manual creation
Copy from classification
Copy from other catalog layout
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Multi-media
Descriptions
Layout area: Computer
masters
descriptions
Multi-media files
Enter directly or copy
from material
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Prices
Texts (language-dependent)
Materials
Documents
Language
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Product Catalog
Basic Data
Layout Area
Document 1
Layout Area
Document 2
Sales Text
Material Master
Agenda
Material
Master
Create new
event
Product
Catalog
Create new
Tealeaf
handler class
Multi-Media
Fire new event
Pricing & Configuration
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Images
Sound files
Documents
more.
Document management
system (DMS) manages
assignment
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Small image
Large image
Small image
Data carrier
Filename
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<context-param>
<param-name>imageserver.catalog.isa.sapmarkets.com</paramname>
<!-- Position = 18 -->
<param-value>http://server:port/images//</param-value>
<description>Used for setting the server for all the images from
catalog</description>
</context-param>
Agenda
Material
Master
Create new
event
Product
Catalog
Create new
Tealeaf
handler class
Multi-Media
Fire new event
Pricing & Configuration
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customer-specific
pricing in the catalog
IPC (optional)
Internet Pricing and
Configurator
Contains a pricing
engine and a
configuration engine
Configuration
Required for
configurable products
in the shop
Existing variant
configuration rules are
reused in the IPC
Catalog prices
determined using
reference customer
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Basic
Data
Document
Schema
Safest option
Online
Web Shop
Store
Sales Order
Type
Pricing
Procedure B
Document
Schema
Pricing
Procedure C
Con: inconsistencies
are possible
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Interactive configuration
on the Web
Enables products to be
configured in a Web
environment
Visual representation of
the product options
Variant configuration
ensures data consistency
Only valid combinations
Uses variant
configuration rules
defined in R/3
Surcharges for options
included in the price
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Task
Add a layout area to the product catalog hierarchy.
Add products and content to the layout area.
Exercise summary
Display the product catalog basic data.
Add a layout area to the product catalogs hierarchical structure.
Add products to the layout area.
Add text and multi-media to the products in the new layout area.
Agenda
Summary
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Customer
Web Shop
Product
Product
Catalog
Catalog
Catalog
Area
Material
PC1
PC2
PC
PCShop
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Web Shop
R/3 Data
Master data
Business logic
General info
Language
Currency
Scenario
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Catalog
Catalog and variant
Pricing option used
Multi-media object
types
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Products
Catalog
Task
Select settings for a B2B Web Shop configuration.
Exercise summary
Login to Web Shop Management from your browser.
Configure a B2B Web Shop.
Access the B2B Web Shop with the Contact person.
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Agenda
Summary
Placing an Order
Fill the shopping basket
Catalog selection
Order templates
Copy existing orders
number
Product number
Shopping Basket
Management
Create order
Create order template
Request for quotation
Save shopping basket
Delivery options
Change shipping address
Request delivery date
Request delivery type
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Customer Reference
Delivery info
Text
Order status
Delivery info
Text
Products
Document options
Selection of payment
method
Credit card
Invoice
Cash on delivery
Order confirmation
In Web Shop
Via e-mail
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Resulting Order
Order Number
Customer Number
Products
Agenda
Summary
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Internet
Layer
R/3
J2EE
Order
Plug In
LES
Accounts receivable
JCO
Delivery Number
Products
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Tracking Link
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Carrier
Tracking number
Task
Create an order from the Web Shop.
Create a delivery document with tracking for the order.
Check the status from the Web Shop.
Exercise summary
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Agenda
Summary
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ROI
Full-featured sell-side storefront is easy to use
to-cash)
Ready-to-run shop templates available for B2B
corporate branding
Allows expansion of your e-business strategy
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Further Information
Public Web:
www.sap.com Solutions mySAP CRM E-Commerce
SAP Customer Services Network: www.sap.com/services/
Consulting Contact
Uwe Klaus Gomulski (uwe.klaus.gomulski@sap.com)
Harald Gabriel (harald.gabriel@sap.com)
Martin Weick (martin.weick@sap.com)
Questions?
Q&A
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Feedback
Thank You !
The SAP TechEd 03 Basel Team
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