High-level Business Goals

No. Description
G01 Reduce management and maintenance overhead.
G02 Reduce CAPEX/OPEX of their IT infrastructure by following Virtualize
Everything approach.
G03 Decrease Deployment Time of the new Infrastructure required.
G04 Provide higher level of availability, recoverability and scalability to their most
critical applications: Microsoft Exchange, Microsoft SQL and SAXXO as well as
other business application.
G05 Maintain performance level and SLA of their IT infrastructure at least.
G06 Provide the required capacity expansion for additional 4500 users (100%
Growth).
Table 1. High-level Business Goals

Requirements:
No. Design
Qualifiers
R01 Availability
R02 Availability
R03 Availability
R04 Availability
R05 Availability
R06 Recoverability
R07 Recoverability
R08 Performance
R09 Performance
R10 Performance
R11 Performance
R12 Manageability
R13 Manageability /
Security
R14 Security
R15 Cost
R16 Scalability
Table 2. Customer Requirements

Description
Exchange/SQL/SAXXO System (Tier 1 Applications) availability
is 99.99% of Year
For Tier 1 Applications, N+2 HA policy will be adapted, as
maintenance window is not included in downtime tolerated.
Tier 2/3 Applications availability is 99.9% of Year.
For Tier2/3 Applications, N+1 HA policy will be adapted, as
maintenance window is included in downtime tolerated.
New SQL VMs must support the current failover mechanism
(Data Mirroring with High Safety Mode).
Exchange/SQL/SAXXO (Tier 1 Applications) RPO is 6 Hours and RTO is 10
Hours.
Tier 2/3 Applications RPO is 12 Hours and RTO is 24 Hours.
Support current mailboxes of 4500 users on Exchange VMs.
Exchange VMs should support 150 mail per user per day with
avg. size of 1 MB/message.
Virtualize Domain Controllers (Tier 2) to support current load
of 4500 Users.
Provide VMs required to host Exchange 2013, SQL 2014 and
AD DC 2012 on Windows 2012 R2.
Reduce deployment time of any further required servers.
For management and security concerns, Management Duties
separation is required.
For security concerns, DMZ is required to contain Web Farm
Servers.
Reduce CAPEX/OPEX of their IT Infrastructure.
Provide available capacity for 100% growth over the next 3
years.

Constraints:
No.
C01
C02
C03
C04
C05
C06
C07

Description
Existing budget of as little as possible.
Existing technical knowledge of FC-based SAN and SAN Storages.
Use existing backup solution LTO-5 fiber tape libraries.
Current Vendor relations with Cisco.
Customer has already purchased Single Storage Array for hosting Virtual
Infrastructure (EMC2 VNX 7600-FC Protocol).
Re-use current Fiber Switches (Two Cisco MDS 9148 FC Switches 48 ports
licensed per switch).
Re-use current Core Switches (Catalyst 6509 for Production and Catalyst 6504E for DMZ).

Table 3. Customer Constraints

Assumptions:
No. Description
A01 Existing Enterprise Applications are supported to run on VMware vSphere.
A02 Existing Backup Solution will be upgraded to support VMware vSphere
Environment backups.
A03 Exchange OS LUN/Datastore requires a BW of 1 MB/s, including 20% Safety
Buffer
A04 SAS 15k Disk IOps is 180, SAS 10k Disk IOps is 150 and NL-SAS Disk IOps is 90.
A05 Avg. IO Size of 64KB for all Tiers of VMs.
A06 Required BW per Management Tier LUN will be 10 MB/s.
A07 Required network BW for Management Tier VMs Production connectivity
(including 15% Safety Buffer) is 1 Gb/s.
A07 Enough Power and Cooling facilities at the Data center.
A08 ACMEs Core LAN switches have enough BW and room for additional equipment
A09 ACMEs Core SAN switches have enough BW and room for additional equipment
A10 Each backup server is connected to 7 drives with a pair of redundant FC cables.
A11 Each server is capable of doing 7 concurrent backup jobs.
A12 FC connection between each backup server and its dedicated 7 drives are
capable of not less than 600 MB/s of bandwidth totally.
A13 Tape Preparation phase duration of 30 minutes.
A14 Size of changed data is 3% during weekend, from 6:00 PM Friday toll 12:00 AM
Monday.
A15 Size of changed data during business days (12:00 AM Monday to 6:00 PM
Friday) is 3% during backup window from 6 AM to 12 PM, 5% during backup
window from 12 PM till 6 PM and 0.1% otherwise.
A16 Business load on the environment during weekend can be neglected.
A17 Weekly change pattern of data is consistent over the course of the whole year.
Enough Power and Cooling facilities at the Data center.
All new HW components in Bill of Materials section will be delivered before
project start date.
All software and licenses in Bill Materials section will be delivered before project
start date.

Table 4. Assumptions