LLOYD TAYLOR PHR, SHRM-CP

lltaylor3333@gmail.com
Orlando, FL 32819 (407) 448-5014 (c)

Veritable, passionate Human Resources Professional with history of success leading strategic and
operational initiatives. Focused analyst driven to identify business needs and develop plans to deliver
tangible results. Employee advocate who champions staff confident and design strategies to attract
and retain talent in a competitive environment.
EXPERIENCE
Lloyd Taylor, Human Resources Consultant

2013 Present

Manager, Employee Relations

Childrens Home Society Winter Park, FL

2014 2015

Diminished legal risk and liability by investigating allegations of unacceptable conduct

Provided Employment Law Council to 5 Executive Directors in 5 divisions across Fla on EEOC,
FMLA, ADA, OSHA, WC, FLSA, and all federal, state, and local laws
Exceed with excellence a case load monthly of 30 Employee Relations cases
Collaborated with 5 other Employer Relationship Managers throughout the state of Florida
Supervised a team of four full-time Human Resources Associates
Delivered 15 Training sessions each 3 hours in length to Supervisors on Positive Performance
Management, Coaching and Counseling, and disciplinary actions
Administered all facets of initial contact with employees for FMLA
Extracted data from UltiPro on 950 exit interviews from 2014 to analyze metrics and focus
on retention of current employees

Director of Human Resources

Grand Cypress Resort Orlando, FL

1997 - 2013

Administered P & L for Human Resources Department with a yearly budget of

$2.5M
Improved Guests Relations Score from 96%-99% by renovating Guest Relations
training; identified opportunities for more employee initiative and engagement
Managed payroll, PTO, holiday, and leave pay for team of 450 employees
Involved in all facets of HR; hiring, benefits, NEO, employee relations, WC, training
and development, safety, and unemployment hearings (success rate of 95%)
Participated actively in an Executive Team of 12 members for strategies about
growth, organizational development, profits, and needs assessment for hiring
Co-facilitated safety committee and maintained workers compensation injuries at
23% below comparable properties
Succeeded and maintained the hiring practices of a diverse workplace
Maintained a .78 Workers Compensation Experience Modification Factor (MOD)
Supported and mentored employees in their work environment to promote
learning, to increase productivity, and to enhance guest experience
Delivered 20 monthly employee counseling sessions with managers to ensure
fairness and consistency
Adjusted compensation for 10 employees by 11% with an increase impact to
budget of only 1%

EDUCATION
Bachelors of Arts, I/O Psychology- University of Central Florida Orlando, FL
MS Word, MS Excel, MS Outlook, and MS PowerPoint, UltiPro, Relias, Taleo