Avoids opportunities to engage in discussions about Lean Six Sigma Delegates Champion responsibilities
Meets expectations
Define & document
practices, methods, operating policies
Integration of Lean Six
Sigma
Green Belt / Black Belt
mentoring & development
Project success leadership
Focuses on departmental tasks and
duties rather than process performance Passive role in process definition, measurement, improvement Assigns Lean Six Sigma projects in less important areas or processes Forgoes Lean Six Sigma in lieu of other initiatives to address issues of strategic importance
Assigns non-performers to Green
Belt/Black Belt roles Does not allow top performers to participate in Green Belt/Black Belt roles Does not spend time with Belts to provide feedback and career counseling Meets with project leaders less than twice per month Allows projects to get off track without intervening Allows Black Belts and Green Belts to become absorbed in other activities that distract from project success
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Exceeds expectations
Attends champion training
Active participation in learning opportunities Demonstrates knowledge of basic Lean Six Sigma methodologies & tools Seeks continued knowledge and understanding development Assigns process owners for Lean Six Sigma projects Holds process owners accountable for implementing and sustaining project solutions Ensures that Lean Six Sigma projects are aligned with the strategic initiatives within operating unit
Assigns high potential people to
Green Belt/Black Belt roles Provides Green/Black Belts with feedback on project performance Provides career path counseling to Green/Black Belts
Assures that Black Belts are 100%
dedicated to Lean Six Sigma project(s) Manages Green Belt assignments to provide for project time allocation Meets with project leaders on a regular basis (at least twice per
Attends Green Belt and/or Black
Belt training classes Seeks personal Green or Black Belt certification Participates as an instructor for Green/Black Belts classes
Integrates permanent process
ownership into job descriptions & performance standards Assures all key processes are defined, measured, improved Integrates Lean Six Sigma project selection into the units strategic planning process Ensures that all strategic priorities are aligned with related Lean Six Sigma projects Establishes clear policy that aligns Green Belt and/or Black Belt success with succession and promotion planning Regularly advances those with Belt success into critical roles within the unit Attends project team meetings on an occasional basis (without subordinating the other team member roles) Takes an active role in project task execution
CHAMPION SELF ASSESSMENT
Responsibilities
Does not meet expectations
Does not provide adequate
resources for project success
Meets expectations
Cultural change agent
Delegates champion role to others
Empowerment
Does not provide adequate
information for Lean Six Sigma direction, roles, responsibilities
Methodology discipline
Allows project to skip important
steps Allows solutions to be implemented without sufficient analysis and proof of effectiveness Allows departmental priorities to hinder the success of Lean Six Sigma projects Rewards quick fixes and fire fighting activities
Interdepartmental coordination
Recognition & rewards
month) for project updates
Seeks understanding of project roadblocks and removes roadblocks promptly Reports project activity to the executive team monthly Makes Lean Six Sigma a priority in goal setting, staff development, and personal calendar Defines boundaries to Lean Six Sigma practitioners and teams, and provides freedom to operate within the boundaries Uses Project Review questions during Project Gate Reviews
Assures that project teams have
active representation from key areas of the organization Regularly recognizes Lean Six Sigma projects and team members
Exceeds expectations
Emphasizes and rewards excellent
Lean Six Sigma approaches equally to Lean Six Sigma project results
Takes leadership role in managing
processes that cross organizational lines and boundaries Takes every opportunity to recognize the progress and contributions of Lean Six Sigma projects and team members Recognizes lessons learned from failures as well as successes
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Creates frequent opportunities to
advocate and use Lean Six Sigma Does not allow destructive behaviors Empowers process teams to actively manage key organizational processes