Professional Documents
Culture Documents
Contents
DISCOVER
R THEE MAG
MAGIC
p. 3
p. 15
p. 17
p. 19
p. 21
p. 25
p. 39
Brochure valid for all arrivals from 1st April 2015 to 23rd March 2016.8ccgi`Z\jXi\`e<lif%
For more images you can scan the Bleams throughout the brochure.
Download the Ubleam application on your smartphone or tablet.
GET 1 NIGHT
& 1 DAY FREE!
Check out page 46-47 for details and conditions.
DISNEY HOTELS
Disneyland Hotel p. 25
B&B Hotel p. 41
Vienna International
Dream Castle Hotel p. 39
Vienna International
Magic Circus Hotel p. 39
Kyriad Hotel p. 41
Adagio Marne-la-Valle
Val dEurope p. 41
O Htel lElyse Val dEurope p. 41
SYMBOLS KEY
Walking distance
Driving distance
10
min
10
min
10
min
10
min
10
min
10
min
10
min
10
min
Imagine yourself
here!
Spanning 2 Disney Parks lled with more than
50 attractions, thats more fun than could fill a lifetime.
Choose from 7 Disney Hotels in the heart of the action
or 8 handpicked hotels close by. Feast at more than
50 restaurants and enjoy a vast world of entertainment at
Disney Village.
S Golf Disneyland p. 59
T
22 DISNEY
DISNEY PARKS
PARKS
WHATS MORE
DISNEY VILLAGE
DISNEYLICIOUS
Disneyland Park
PRE-SCHOOLER TIPS
DISNEY HOTELS
22 DISNEY
DISNEY PARKS
PARKS
WHATS MORE
DISNEY VILLAGE
DISNEYLICIOUS
Disneyland Park
ITS ONCE UPON A TIME
ALL THE TIME
Explore ve enchanting Lands, each one lled with its own unique fairytale
setting. Families of all ages embark on a truly magical adventure, where
classic attractions and colourful shows bring limitless imaginations to life.
The streets are lled with wonder as beloved Disney Characters glide past
whilst singing and dancing in Disney Magic on Parade! And when the sun
sets, reworks and lasers illuminate the night sky the perfect end to
a family trip youll never, ever forget.
During Disneys Enchanted Christmas, this parade will be replaced with Disneys Christmas Parade.
PRE-SCHOOLER TIPS
DISNEY HOTELS
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22 DISNEY
DISNEY PARKS
PARKS
WHATS MORE
DISNEY VILLAGE
Disneyland Park
ITS HAPPILY EVER AFTER
FOR EVERYONE
Discover magical moments for families with young dreamers
and growing kids alike. Here are some highlights:
Scan this Bleam
for more images
DISNEYLICIOUS
PRE-SCHOOLER TIPS
DISNEY HOTELS
*An extensive period of closure is planned for this attraction; please contact us for details.
Restrictions may apply, check out p.59.
22 DISNEY
DISNEY PARKS
PARKS
WHATS MORE
DISNEY VILLAGE
Walt Disney
Studios Park
RATATOUILLE: THE ADVENTURE
Rmy, Ratatouilles famous little chef, shares his culinary delights and
crazy adventures in a brand new mini-land complete with an exciting
Rat-traction (Ratatouille: lAventure Totalement Toque de Rmy),
an oversized fantasy restaurant and a typically Parisian souvenir shop!
Check out p. 11 for more details.
DISNEYLICIOUS
PRE-SCHOOLER TIPS
DISNEY HOTELS
22 DISNEY
DISNEY PARKS
PARKS
WHATS MORE
DISNEY VILLAGE
DISNEYLICIOUS
PRE-SCHOOLER TIPS
DISNEY HOTELS
11
TURE
N
E
V
D
A
E
H
T
Disney
LE:
RATATOn toUthIeLsize of a rat, youll be ims mcoerosek upd ina astorm
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nd
Shrinking do
y and his frie
sights,
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sends yo
ive and dodge
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rant. Duck, d
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st
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of fun when
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leave you
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thats sure to
nses of Gus
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se
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meal at
icious
ience with a
ugh a Disneyl
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uvenir
te this cu
the Parisian so
ore. Comple
at
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p
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ry
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ng
sh
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ot of
Rmy and a sp
Bistrot Chez
or.
shop next do
22 DISNEY
DISNEY PARKS
PARKS
WHATS MORE
DISNEY VILLAGE
DISNEYLICIOUS
Theres a dream role perfect for each family member at Walt Disney Studios
Park. Young imaginations become star-struck before a world of special effects
shows and amazing interaction, while your familys rising stars will steal the
show on our action-packed attractions. Heres a preview of what to expect:
Magical attractions for little showstoppers:
Cars Quatre Roues Rallye Budding drivers dreams come true
behind the wheel of their own speedy car.
Stitch Live! Aloha! Little squirts can interact with the blue dude
himself in this out-of-this-world adventure.
Les Tapis Volants - Flying Carpets Over Agrabah Young imaginations
soar into a whole new world of fun with Aladdin and Genie.
Animagique* Small faces light up with this enchanting black light
show led by Donald Duck and friends.
PRE-SCHOOLER TIPS
DISNEY HOTELS
*An extensive period of closure is planned for this attraction; please contact us for details.
Restrictions may apply, check out p.59.
13
2 DISNEY PARKS
WHATS MORE
DISNEY VILLAGE
Sensational Seasons
MAGICAL SEASONS
Swing into Spring 1st March - 31st May 2015 & Spring 2016*
Swing into a Disney Spring, blooming with magic at Disneyland Paris.
Colour and music blossom throughout Disneyland Park. And with the
smell of owers and fun in the air, its sure to be magniScent.
Summer time Summer 2015*
Make the most of the magic, lights and colours during the long summer
days. Meet the beloved Disney Characters during the day and after
nightfall enjoy the music and reworks of our night-time spectacular.
Disneys Halloween Festival October 2015*
With monstrous adventures for all ages lurking among the pumpkins
and the ghosts of Main Street, the only trick is to make sure youre here
for the sweetest treat of the year.
Good to know: For Disneys Halloween Party, see p. 57.
DISNEYLICIOUS
PRE-SCHOOLER TIPS
DISNEY HOTELS
15
2 DISNEY PARKS
WHATS MORE
DISNEY
DISNEY VILLAGE
Disney Village
Entertainment extends to all ages amid the bright lights of Disney Village,
with world-class shows, themed restaurants and shops. Located near
the entrance to the Disney Parks you can keep the fun going until late.
A SHOPPERS DREAM
All ages can build away at our Lego Store.
Explore World of Disney, our vast agship store full of handpicked
mementos for all the family.
Head to the Disney Store, the souvenir shop built especially for kids!
Try the latest Disney looks, jewellery and accessories at Disney Fashion.
Magic up a masterpiece for your home with Art On Demand at
The Disney Gallery.
DISNEYLICIOUS
PRE-SCHOOLER TIPS
DISNEY HOTELS
17
An audie
nce of ov
er 10 mi
llion!
B UFF ALO
DINNER
WITH
BILLS
SHOW SP
E C TAC U
LAR
MICKEY &
FRIENDS!
WITH
di an s Sh oo
ti ng D em on st
G un fi gh ts &
ra ti on s Tr
St agec oa ch A
ic ky R id in g
tt ac ks W
ild B uf fa lo s
SAVE 10%
By pre-bo
oking Buff
alo Bills W
Friends! to
ild West S
gether wit
how... with
h your Ho
Mickey an
tel and Pa
d
rk ticket p
ackage (3).
2 DISNEY PARKS
WHATS MORE
DISNEY VILLAGE
Disneylicious
With a choice of over 50 restaurants across Disneyland Paris, youll nd
everything from great food on the go to the lavish laidback dinners that
make mealtimes here truly unmissable.
4 DINING EXPERIENCES,
OVER 50 RESTAURANTS
Eat n greet with Disney Characters.
Taste the best at a table service restaurant.
An all-you-can-eat buffet of mealtime magic.
Great food on the go!
DISNEYLICIOUS
DISNEYLICIOUS
PRE-SCHOOLER TIPS
DISNEY HOTELS
19
PRE-BOOKING BENEFIT
2 DISNEY PARKS
WHATS MORE
DISNEY VILLAGE
DISNEYLICIOUS
BABY
SWITCH
KIDS
POOL
HOTEL KIDS
CORNER
BABY
COT
CHARACTER
DINING
KIDS
MENU
At Disneyland Paris theres so much magic for little ones to see and do.
We make it easy, all the way from start to nish, for you to make your
preschoolers dreams come true.
MAGIC EVERYWHERE
FOR YOUR LITTLE DREAMERS
Snap a picture and dine with famous Disney Characters.
Sing along and dance with Mickey and friends in attractions such as
Disney Junior Live on Stage! featuring kids' favourites Jake and the
Never Land Pirates and Soa the First or Animagique*.
Bring their imagination to life with amazing attractions, including
it's a small world* and Slinky Dog Zigzag Spin.
Climb, slide, swoop and swing amongst magically-themed kids' play areas
such as Pirate's Ship and Pocahontas Indian Village.
PRE-SCHOOLER TIPS
TIPS
DISNEY HOTELS
21
2 DISNEY PARKS
DISNEY VILLAGE
DISNEYLICIOUS
PRE-SCHOOLER TIPS
DISNEY HOTELS
23
The
Hotels
DISNEY-THEMED HOTELS
After a fun-packed day in the Disney Parks, continue your fairytale stay in one of our
Disney Hotels, where magic makes the difference... like in everything we do at Disneyland Paris:
7 Magical Disney-themed Hotels where dreams come true for budgets of all sizes.
Up to 2 Extra Magic Hours in some parts of Disneyland Park allowing your family to
share magical Meet n Greets with the beloved Disney Characters and access some of
the most popular attractions before regular Disney Park opening hours (see p. 49).
Legendary Disney Quality and Cast Member Service, available 24/7 to make sure your
trip is full of magic.
Exclusive services in our luxurious Suites and Club Rooms perfect to make the magic
go further for princes and princesses of all ages.
Look for Mickeys key rating for each hotel. This key rating matches the ofcial hotel
star rating classication and will help you unlock the benets of each category.
GET 1 NIGHT
& 1 DAY FREE!
Check out page 46-47 for details and conditions.
2 DISNEY PARKS
WHATS MORE
DISNEY VILLAGE
Disneyland Hotel
DISTANCE
CHARACTER
DINING
POOL
FITNESS
SPA
FREE WIFI
YOUR ROOM
Air-conditioned rooms, luxuriously furnished with either
one large double bed or two double beds, minibar and
Disney and international TV channels.
Family rooms for up to 4 adults & 1 child also available.
Choose a room with a terrace overlooking the gardens.
Snuggle down in a Christmas-themed room, with festive
decorations, a tree and small gifts to keep (see page 57).
RECREATION
Whirlpool, sauna, steam room & massage.
DISNEYLICIOUS
PRE-SCHOOLER TIPS
DISNEY
DISNEY HOTELS
HOTELS
25
FROM
554
PER ADULT
for a 2 night/3 day package
including Disney Parks entry
Total package price for 2 adults
& 2 children under 7: 1108
EXTRA SERVICES
DINING
CHILDRENS HIGHLIGHTS
Minnie Club playroom with trained supervisors.
Kids' own menu, as well as the company of
Disney Characters at lunch and dinner.
accommodation + breakfast + Disney Parks tickets + local taxes. Maximum 4 people per room, children included.
PER CHILD(2)
PER ADULT
(1)
Super Value
Value
Moderate
Regular
High
554
697
816
1019
1245
All seasons
FREE
164
A fee per booking may apply, please check Booking Terms &
Conditions.
2 DISNEY PARKS
WHATS MORE
DISNEY VILLAGE
DISNEYLICIOUS
SHUTTLE
POOL
FITNESS
TENNIS
FREE WIFI
YOUR ROOM
Air-conditioned, with either one large double bed or two
double beds, minibar, Disney and international TV channels.
Looking for a view? Plaza rooms also available.
Choose a room with a terrace overlooking the gardens*.
Snuggle down in a Christmas-themed room, with festive
decorations, a tree and small gifts to keep (see page 57).
EXTRA SERVICES
Valet parking, luggage service and 24-hour room service.
Hair salon.
PRE-SCHOOLER TIPS
DISNEY
DISNEY HOTELS
HOTELS
27
FROM
312
PER ADULT
for a 2 night/3 day package
including Disney Parks entry
Total package price for 2 adults
& 2 children under 7: 624
DINING
RECREATION
CHILDRENS HIGHLIGHTS
Swimming and paddling pools.
Roger Rabbit Children's Corner.
Kids' own menu.
*Available from Summer 2015. At the time of printing exact dates are not conrmed; please
contact us or check our website for details.
See p. 48-49 for closures, conditions and details of activities or services.
accommodation + breakfast + Disney Parks tickets + local taxes. Maximum 4 people per room, children included.
PER CHILD(2)
PER ADULT
(1)
Super Value
Value
Moderate
Regular
High
312
422
495
623
726
All seasons
FREE
164
A fee per booking may apply, please check Booking Terms &
Conditions.
2 DISNEY PARKS
WHATS MORE
DISNEY VILLAGE
DISNEYLICIOUS
SHUTTLE
POOL
FITNESS
FREE WIFI
SET YOUR CREW ON COURSE FOR A STAY THAT'S NAUTICAL AND NICE
Scan this Bleam
for more images
YOUR ROOM
Our air-conditioned rooms are decked out with either
one large double bed or two double beds, Disney
and international TV channels.
Lakeside rooms also available.
Family rooms for up to 4 adults & 1 child (rooms for up to
6 people also available from the end of 2015/beginning of 2016*).
CHILDRENS HIGHLIGHTS
Swimming and paddling pools.
Kids' own buffet.
PRE-SCHOOLER TIPS
DISNEY
DISNEY HOTELS
HOTELS
29
FROM
302
PER ADULT
for a 2 night/3 day package
including Disney Parks entry
Total package price for 2 adults
& 2 children under 7: 604
DINING
RECREATION
EXTRA SERVICES
* At the time of printing exact dates are not conrmed; please contact us or check our
website for details.
Admirals Floor rooms also available until the end of 2015; please contact us for details.
See p. 48-49 for closures, conditions and details of activities or services.
Valet parking.
accommodation + breakfast + Disney Parks tickets + local taxes. Maximum 4 people per room, children included.
PER CHILD(2)
PER ADULT
(1)
Super Value
Value
Moderate
Regular
High
302
383
439
540
622
All seasons
FREE
164
A fee per booking may apply, please check Booking Terms &
Conditions.
BASSE DEF.
CLICK TO BOOK: DISNEYLANDPARIS.COM CALL US
2 DISNEY PARKS
WHATS MORE
DISNEY VILLAGE
DISNEYLICIOUS
SHUTTLE
POOL
FITNESS
FREE WIFI
Where the best bits of the wilderness meet cosy creature comforts.
Enjoy the comfortable setting of a mountain lodge.
Great location surrounded by trees on the shores of
Lake Disney.
Themed indoor pool with adventure slide, plus outdoor pool.
YOUR ROOM
Our air-conditioned standard rooms are equipped with
either one large double bed or two double beds plus
Disney and international TV channels.
Montana rooms are ideally located in the main building,
near all the facilities.
Lakeside rooms also available.
RECREATION
Whirlpool, sauna, steam room and massage*.
PRE-SCHOOLER TIPS
DISNEY
DISNEY HOTELS
HOTELS
31
FROM
263
PER ADULT
for a 2 night/3 day package
including Disney Parks entry
Total package price for 2 adults
& 2 children under 7: 526
DINING
CHILDRENS HIGHLIGHTS
accommodation + breakfast + Disney Parks tickets + local taxes. Maximum 4 people per room, children included.
PER CHILD(2)
PER ADULT
(1)
Super Value
Value
Moderate
Regular
High
263
337
429
528
612
All seasons
FREE
164
A fee per booking may apply, please check Booking Terms &
Conditions.
2 DISNEY PARKS
WHATS MORE
DISNEY VILLAGE
SHUTTLE
FREE WIFI
YOUR ROOM
Our rooms come with two double beds, Disney and
international TV channels and a ceiling fan.
Family rooms are available for up to 6 people.
Parking available close to your room.
Exclusive Rio Grande and Eldorado rooms are also available
for either enhanced tranquility or greater proximity to all
the hotel facilities.
DISNEYLICIOUS
PRE-SCHOOLER TIPS
DISNEY
DISNEY HOTELS
HOTELS
33
FROM
215
PER ADULT
for a 2 night/3 day package
including Disney Parks entry
Total package price for 2 adults
& 2 children under 7: 430
DINING
CHILDRENS HIGHLIGHTS
PER ADULT
(1)
215
Value
Moderate
Regular
High
262
363
431
498
All seasons
FREE
164
2 DISNEY PARKS
WHATS MORE
DISNEY VILLAGE
DISNEYLICIOUS
SHUTTLE
FREE WIFI
YOUR ROOM
Each room is equipped with one double bed and a set of bunk
beds, Disney and international TV channels and a ceiling fan.
Exclusive Rio Grande and Buffalo rooms are also available
for either enhanced tranquility or greater proximity to all
the services.
PRE-SCHOOLER TIPS
DISNEY
DISNEY HOTELS
HOTELS
35
FROM
215
PER ADULT
for a 2 night/3 day package
including Disney Parks entry
Total package price for
2 adults & 2 children under 7: 430
DINING
CHILDRENS HIGHLIGHTS
PRICE EXAMPLE PER PERSON PER NIGHT based on a 2 night/3 day package including
accommodation + breakfast + Disney Parks tickets + local taxes. Maximum 4 people per room, children included.
PER CHILD(2)
PER ADULT
(1)
215
Value
Moderate
Regular
High
262
363
431
498
All seasons
FREE
164
2 DISNEY PARKS
WHATS MORE
DISNEY VILLAGE
DISNEYLICIOUS
POOL
TENNIS
FREE WIFI
TRAPPER CABIN*
Our cabins house up to 6 people, with 2 bedrooms
equipped respectively with one double bed and 4 single
beds plus 2 shower rooms, air-conditioning, Disney and
international TV channels.
Kitchenette equipped with microwave and dishwasher.
Beds already made on your arrival, towels are provided.
Outdoor deck with picnic table, BBQ area and private
parking next to your cabin.
These cabins offer extra peace and quiet.
Pioneer cabins closer to all facilities also available.
PRE-SCHOOLER TIPS
DISNEY
DISNEY HOTELS
HOTELS
37
FROM
240
PER ADULT
for a 2 night/3 day package
including Disney Parks entry
Total package price for 2 adults
& 2 children under 7: 480
DINING*
RECREATION*
CHILDRENS HIGHLIGHTS*
Indoor swimming pool with own slide and
outdoor play areas.
accommodation + Disney Parks tickets + local taxes. Maximum 6 people per cabin, children included.
PER CHILD(2)
PER ADULT
(1)
Super Value
Value
Moderate
Regular
High
240
300
358
406
494
All seasons
FREE
164
A fee per booking may apply, please check Booking Terms &
Conditions.
2 DISNEY PARKS
DISNEY VILLAGE
DISNEYLICIOUS
C. Bielsa
FROM
397
RADISSON BLU
HOTEL
PER ADULT(1)
for a 2 night/3 day package(2)
including Disney Parks entry
Total package price for 2 adults
& 2 children under 7: 794.
SHUTTLE
POOL
FITNESS
SPA
FREE WIFI
J. C. Valienne
FROM
320
VIENNA
INTERNATIONAL
DREAM CASTLE
HOTEL
SHUTTLE
POOL
FITNESS
PER ADULT(1)
for a 2 night/3 day package(2)
including Disney Parks entry
Total package price for 2 adults
& 2 children under 7: 640.
SPA
FREE WIFI
Inspired by Europe's past, this castle is fun for all and all for fun!
Enjoy 4-star quality and service.
Relax amid classic castle theming.
Disney boutique and Shopping Service available.
YOUR ROOM
Air-conditioned rooms with either one King-size bed
plus one set of bunk beds or two Queen-size beds,
minibar and at screen TV with international channels.
YOUR ROOM
Air-conditioned rooms equipped with either one double
bed or one double bed and one double sofa bed, minibar
and at screen TV with international channels.
DINING
Musketeers: themed buffet restaurant.
Excalibur Bar: light meals and snacks, relaxing terrace
overlooking the French gardens.
DINING
Pamplemousse Restaurant: zen atmosphere and ne cuisine.
Le Chardon: bar with panoramic view from the outside terrace.
Barbecue party on the terrace during summer, subject
to availability.
RECREATION
Sauna, steam room and massage.
RECREATION
Whirlpool, sauna, steam room, massage and
beauty treatments.
CHILDRENS HIGHLIGHTS
Child-friendly heated paddling pool.
Indoor and outdoor kids' play areas.
Games arcade and merry-go-rounds.
Dedicated kids programme(4).
CHILDRENS HIGHLIGHTS
Heated indoor swimming pool.
Outdoor kid's play area.
EXTRA SERVICES
Valet parking and bell service.
24-hour room service.
C. Bielsa
C. Bielsa
PRE-SCHOOLER TIPS
DISNEY HOTELS
SPECIALLY
SPECIALLYHANDPICKED
HANDPICKEDHOTELS
HOTELS
39
C. Bielsa
FROM
320
VIENNA
INTERNATIONAL
MAGIC CIRCUS
HOTEL
SHUTTLE
POOL
FITNESS
PER ADULT(1)
for a 2 night/3 day package(2)
including Disney Parks entry
Vronique Mati
ADAGIO
MARNE-LA-VALLE
VAL DEUROPE
FREE WIFI
FROM
315
PER ADULT(1)
for a 2 night/3 day package(2)
including Disney Parks entry
Total package price for 2 adults
& 2 children under 7: 630.
SHUTTLE
POOL
FREE WIFI
YOUR ROOM
YOUR APARTMENT
DINING
LEtoile: themed buffet restaurant.
Bar des Artistes: light meals and snacks, terrace with a
view of the lake.
RECREATION
Relax in the Beauty Centre with a beauty treatment.
CHILDRENS HIGHLIGHTS
Heated indoor pool or kids paddling pool.
Indoor and outdoor kids play areas.
Games arcade and merry-go-rounds.
Dedicated kids programme(4).
DINING
A delicious continental buffet breakfast in the
breakfast room.
RECREATION
Shopping, cafs, restaurants, even an aquarium are
all close by.
Close to the train station direct to the centre of Paris.
CHILDRENS HIGHLIGHTS
Indoor kids corner.
Facilities: on-site launderette and free baby kit
(cot and high chair, available upon request and
subject to availability).
2 DISNEY PARKS
DISNEY VILLAGE
DISNEYLICIOUS
J-C Valienne
ALGONQUINS
EXPLORERS HOTEL
FROM
286
CEHIE
HTEL LLYSE
VAL DEUROPE
PER ADULT(1)
for a 2 night/3 day package(2)
including Disney Parks entry
POOL
280
PER ADULT(1)
for a 2 night/3 day package(2)
including Disney Parks entry
SHUTTLE
FROM
FREE WIFI
SHUTTLE
FREE WIFI
YOUR ROOM
Standard rooms with one double bed and either
one bunk bed or two single beds, at screen TV
with international channels and fan.
Family rooms for up to 6 people with one double bed
and either two single beds and one bunk bed or two bunk beds.
DINING
YOUR ROOM
Air-conditioned rooms with two double beds and at
screen TV with international channels.
Interconnecting rooms for families up to 6 people.
DINING
Dine in style with delicious French cuisine.
L'Etoile: Relax on the terrace or in the bar with a drink.
RECREATION
Shopping, cafs, restaurants, even an aquarium
are all close by.
RECREATION
Heated indoor lagoon pool with three slides,
including a 50 metre long dragon.
New! XD cinema: jump into the heart of the action!(3)
CHILDRENS HIGHLIGHTS
A 2-level indoor jungle-themed adventure playground
with ball pool. Indoor and outdoor pirate ship play areas.
Fitness area for children and games arcade.
JC.Valienne
Selected &
Associated
hotels
Scan this Bleam
for more images
C.Bielsa
PRE-SCHOOLER TIPS
DISNEY HOTELS
SPECIALLY
SPECIALLYHANDPICKED
HANDPICKEDHOTELS
HOTELS
C. Bielsa
KYRIAD HOTEL
FROM
255
B&B HOTEL
PER ADULT(1)
for a 2 night/3 day package(2)
including Disney Parks entry
FREE WIFI
FROM
249
PER ADULT(1)
for a 2 night/3 day package(2)
including Disney Parks entry
SHUTTLE
41
SHUTTLE
FREE WIFI
YOUR ROOM
YOUR ROOM
DINING
Le March Gourmand: buffet restaurant.
LAbreuvoir: have a drink in the bar and relax.
CHILDRENS HIGHLIGHTS
Indoor kids play area.
Games arcade and a merry-go-round.
DINING
Breakfast room: serving a delicious continental breakfast.
Vending machine: for snacks 24/7.
RECREATION
Start the day fresh with a stroll.
CHILDRENS HIGHLIGHTS
Indoor kids' corner.
Kids can have fun in the beautiful gardens.
Opening planned for the end of 2015, subject to completion of
construction work. Bookings available from Spring 2015, please
contact us for details. Only available when booking directly
with Disneyland Paris.
(1) Based on 2 adults sharing a standard room during the Super Value season (see calendar p. 44-45). (2) Your package includes accommodation, breakfast and Disney Parks tickets. The prices shown are inclusive of local tax. A fee
per booking may apply, please check Booking Terms & Conditions. Please contact us or check our website for a complete overview of all our packages and prices (including applicable supplements). Check out p. 48-49 for closures,
conditions and details of activities or services. (3) An additional charge applies. (4) Check days and hours at your hotel.
The essential
Planning Guide
Our Planning Guide is filled with all
the practical information you need
to plan a holiday that perfectly suits
your needs, and put together your
holiday package.
Contents
p. 45
p. 47
p. 49
p. 51
p. 53
p. 55
p. 59
PRACTICAL INFORMATION
Brochure valid for all arrivals from 1st April 2015 to 23rd March 2016.
All prices are in Euro.
CALENDAR
SPECIAL OFFERS
HOTELS
TRANSPORT
TUE
May 2015
WED
THU
FRI
SAT
SUN
MON
TUE
June 2015
WED
THU
FRI
SAT
SUN
MON
TUE
WED
THU
FRI
SAT
SUN
10
11
12
10
10
11
12
13
14
13
14
15
16
17
18
19
11
12
13
14
15
16
17
15
16
17
18
19
20
21
20
21
22
23
24
25
26
18
19
20
21
22
23
24
22
23
24
25
26
27
28
27
28
29
30
25
26
27
28
29
30
31
29
30
WED
THU
FRI
SAT
SUN
THU
FRI
SAT
SUN
30
July 2015
MON
TUE
August 2015
MON
TUE
WED
September 2015
MON
TUE
WED
THU
FRI
SAT
SUN
10
11
12
10
11
12
13
13
14
15
16
17
18
19
10
11
12
13
14
15
16
14
15
16
17
18
19
20
20
21
22
23
24
25
26
17
18
19
20
21
22
23
21
22
23
24
25
26
27
27
28
29
30
31
24
25
26
27
28
29
30
28
29
30
31
Pricing seasons
Check out the calendar to see which seasonal pricing applies to your arrival date.
Super Value
Value
Moderate
Regular
High
SPECIAL OFFER
Look for the symbol on the calendar above to see when the offer applies and refer to page 46 for further details and conditions.
MEAL PLAN
ADD MAGIC
October 2015
MON
TUE
WED
PRACTICAL INFORMATION
November 2015
THU
FRI
SAT
SUN
MON
TUE
45
December 2015
WED
THU
FRI
SAT
SUN
MON
TUE
WED
THU
FRI
SAT
SUN
10
11
10
11
12
13
12
13
14
15
16
17
18
10
11
12
13
14
15
14
15
16
17
18
19
20
19
20
21
22
23
24
25
16
17
18
19
20
21
22
21
22
23
24
25
26
27
26
27
28
29
30
31
23
24
25
26
27
28
29
28
29
30
31
30
January 2016
MON
TUE
WED
February 2016
THU
FRI
SAT
SUN
March 2016
MON
TUE
WED
THU
FRI
SAT
SUN
MON
TUE
WED
THU
FRI
SAT
SUN
10
10
11
12
13
14
10
11
12
13
11
12
13
14
15
16
17
15
16
17
18
19
20
21
14
15
16
17
18
19
20
18
19
20
21
22
23
24
22
23
24
25
26
27
28
21
22
23
25
26
27
28
29
30
31
29
PER ADULT
PER CHILD
PRICE
EXAMPLE
Example calculation
2 adults x
Seasons
Super Value
Value
Moderate
Regular
High
215
262
363
431
498
All seasons
FREE
164
215
= 430
1 child (5 years)
= FREE
= 164
= 594 for a
Total price:
The prices shown are inclusive of local tax. A fee per booking may apply, please check Booking Terms & Conditions. Other prices may be applicable on other
lengths of stay and arrival dates. Contact us or check our website for a complete overview of all our packages and prices (including applicable supplement).
CALENDAR
SPECIAL
SPECIAL OFFERS
OFFERS
HOTEL
TRANSPORT
MEAL PLAN
ADD MAGIC
PRACTICAL INFORMATION
47
CALENDAR
SPECIAL OFFERS
HOTELS
TRANSPORT
Disney Hotels
Disneyland Hotel
Disneys Hotel New York
(4) (6)
(2)
(6)
1111
10min
Vienna International
Dream Castle Hotel
Vienna International
Magic Circus Hotel
1111
10min
1111
10min
111
10min
Algonquins
Explorers Hotel
111
10min
111
10min
11
10min
Kyriad Hotel
B&B Hotel
Adagio Marne-la-Valle
Val dEurope
(3)
(2) (3)
(2)
(2) (3)
(2) (3)
(7)
10min
(3)
TIPS
Tickets for both Disney Parks for each day of your stay.
Disney Shop
(4)
Massage (1)
(4)
Spa (1)
RECREATION
Outdoor pool(1)
(see p.58-59)
(see p. 23)
COMFORT
Free of charge
PRACTICAL INFORMATION
Bar
Table service
DINING
All-you-can-eat-buffet
Suites
Bath
Wifi access
Hairdryer
Minibar
Apartment/cabin
housekeeping
Dry cleaning
(10)
Currency exchange
Room service
(10)
49
SPECIFIC
ROOMS
ACCOMMODATION
Safety deposit box at reception
Luggage service
Hotel parking
Valet parking
EXTRA SERVICES
Childrens menu
Cot (8)
CHILDRENS
HIGHLIGHTS
ADD MAGIC
Air conditioning
MEAL PLAN
(9)
(14)
(10)
(11)
(12)
(12)
(16)
(16)
(16)
(18)
(16)
(17)
(17)
Full hotel descriptions on p. 23-41. All of our restaurants and hotels are completely non-smoking. Information on opening hours &
reservation of activities or services is available at your hotel. Outdoor activities are weather dependent. For hotel services and activity
closures please contact us or check our website. B&B Hotel opening planned for the end of 2015, subject to completion of construction
work. Bookings available from Spring 2015, please contact us for details. Only available when booking directly with Disneyland Paris.
Conditions
(1) Closed during certain periods. Please contact us or check our website for the exact dates. For information on accessing the pools and wellness centres, enquire at the hotel. (2) Towel hire with supplement. (3) Unsupervised
activities. (4) Available to all Disney Hotel guests. (5) Sportswear is necessary for sports activities. (6) Subject to availability and reservations. Tennis balls and rackets are available free of charge. (7) Kids tness area for children
from 4-12 years old. (8) Upon request, please specify upon booking. (9) Free of charge for Empire State Club rooms and Suites. (10) Bell service for Compass Club, Golden Forest Club and Suites guests. 7.30am - 10.30pm room service
for Compass Club guests only. (11) Only at the bar and at the restaurant. (12) Only Premium Plus cabins have free internet cable connection and a hairdryer. (13) The bunk beds are suitable for persons of less than 70 kg (except at
Vienna International Dream Castle Hotel and Vienna International Magic Circus Hotel, 80 kg). The upper bed is not suitable for children under 6 years. At Algonquin's Explorers Hotel bunk bed only available in 6 person rooms. (14)
Available from Autumn 2015. (15) Rooms for guests in wheelchairs can accommodate up to 2 persons at Disneyland Hotel, Disney's Hotel New York and Disney's Hotel Cheyenne, up to 4 persons at Disney's Newport Bay Club, up to
5 persons at Disney's Davy Crockett Ranch and up to 6 persons at Disney's Sequoia Lodge and Disney's Hotel Santa Fe. Please note: bathrooms at Disney's Davy Crockett Ranch, Disney's Sequoia Lodge, Disney's Hotel Santa Fe and
some rooms at Disney Newport Bay Club are tted with a shower that is suitable for guests with impaired mobility (walk-in shower). (16) Breakfast and dinner only. (17) Breakfast only. (18) Dinner only.
CALENDAR
SPECIAL OFFERS
HOTEL
TRANSPORT
TRANSPORT
BY PLANE
Key benets:
Regular ights arriving to/departing from Paris Charles de Gaulle or Orly.
Quick transfer time: approx. 1 hour to get to the heart of the magic with the VEA Airport Shuttle Bus from Paris Charles de
Gaulle or Orly airports (available as a paying option) or with a Hertz rental car.
BY CAR
Key benets:
Disneyland Paris is located just 32 km away from Paris.
An easy access by the A4 motorway*, exit 14, which will lead you straight to the heart of the magic.
If you choose to drive to Disneyland Paris, it will give you the freedom to discover the surrounding region during your stay
and enjoy all the activities the region has to offer.
*Some French motorways operate a paying toll system.
Key benets
Receive your hotel check-in documents (including Park
tickets) in advance.
Luggage transferred directly to your hotel on arrival and
to the station on departure freeing up loads of time for
even more fun in the Parks!
This service at a cost of 17* return per adult, when booked
in advance.
The Disney Express counter is located on the top oor of Marne-la-Valle/Chessy station and is open from 8am to 9.30pm, 7 days a
week. Not available at Disneys Davy Crockett Ranch.
* Price applicable until 2nd November 2015. Price is subject to change as of 3rd November 2015; please contact us or check our website.
MEAL PLAN
ADD MAGIC
PRACTICAL INFORMATION
51
Paris
Orly
CALENDAR
SPECIAL OFFERS
HOTEL
TRANSPORT
STANDARD OPTION gives you a larger choice from 7 buffet restaurants in the Disney Parks, Disney Hotels
and Disney Village.
PLUS OPTION gives you an even wider choice with a selection of 20 buffet and table service restaurants
in the Disney Parks, Disney Hotels and Disney Village. Valid for lunch or dinner with Disney Characters
at Caf Mickey. Also valid in the brand new restaurant Bistrot Chez Rmy.
PREMIUM OPTION gives you the ultimate choice with a selection of 24 buffet and table service restaurants
in the Disney Parks, Disney Hotels and Disney Village. Also valid for lunch with Disney Princes & Princesses at
Auberge de Cendrillon and Buffalo Bills Wild West Show... with Mickey and Friends! for the 2nd seating category.
+33 1 60 30 40 50*
Please advise any special dietary
requirements at time of booking.
* International call rates apply.
MEAL PLAN
ADD MAGIC
PRACTICAL INFORMATION
Half and
Full Board
Half and
Full Board
Half and
Full Board
20
24
Half Board
(4)
BUFFET
TABLE SERVICE
la carte
Caf Mickey
at Disney Village
DINING WITH
CHARACTERS
Auberge de Cendrillon
in Disneyland Park
DINNER SHOW
53
FREE
FREE
FREE
Adult
From
24(5)
27
34
58
From
14(5)
14
16
30
Adult
From
37(5)
48
61
101
From
21(5)
25
30
51
HALF BOARD
1 meal per person
per night booked
FULL BOARD
2 meals per person
per night booked
Conditions
* Dedicated children's menus. Children 3-11 years old; for children under 3 years, please contact us.
TABLE SERVICE: the set menu includes a 3-course-meal. The la carte menu includes a starter, a main course and a dessert except for California Grill at Disneyland Hotel and Bistrot Chez Rmy at Walt Disney Studios Park where
a set menu is proposed. Children's menu only available as a set menu. The same type of Half Board or Full Board Meal Plan must be purchased for the entire length of stay and for the entire party size, before arrival in combination
with a package. You will receive your vouchers upon arrival at your hotel. Meal vouchers (except Hotel option) are accepted in all restaurants of the Disney Parks and Disney Hotels plus in some restaurants of Disney Village for
their monetary value for a meal composed of a starter, a main course, a dessert or an all-you-can-eat buffet + 1 soft drink. The difference must be paid if total exceeds the value of the voucher (see conditions in restaurants). No
refund will be given if the total is less than the value of the voucher. Meal voucher prices depend on the meal consumption date. If date falls beyond the period of validity of the brochure please contact us for the applicable
prices. Limited to 1 meal coupon per person per meal. Some restaurants may be closed at certain periods. Valid Park tickets are required for restaurants within the Disney Parks. Meal plan vouchers and Pause Gourmande are
not valid on 24th and 31st December; for meals on those dates, please contact us. (1) For Hotel Option dinner only. (2) The Tea Time Treat (Pause Gourmande) is offered only for Meal Plans purchased at full price and does not apply
in the event of an offer or discount on Half Board or Full Board Meal Plans (unless otherwise stated). (3) If you stay at the Disneys Davy Crockett Ranch and book a Meal Plan, breakfast is included (already included in the package
for the other hotels). (4) If you choose a meal plan appropriate to your hotel choice. (5) Price example valid at Disney's Hotel Santa Fe, Disney's Hotel Cheyenne and Disney's Davy Crockett Ranch. Other prices apply if you stay
at Disney's Sequoia Lodge, Disney's Newport Bay Club, Disney's Hotel New York and Disneyland Hotel, please contact us or check our website.
CALENDAR
SPECIAL OFFERS
HOTEL
TRANSPORT
1 hour 30
minutes show
every evening
at 6.30pm &
9.30pm(1)
2nd Category
Plan of the arena
Adult
53.90
1st Category
Child
Adult
42.20
61.90
Child
46.90
(best view)
15
* Free for children under 3 years, but individual seats are not guaranteed.
For prices on 24th and 31st December, please contact us for details.
TIPS
Conditions
As live animals are used during this show and the cavalcades raise dust, it is not suitable for people suffering from asthma or other respiratory disorders. Minors (under 18 years old) must be accompanied by an adult.
Dedicated menus available just for kids.
(1) Closed on Wednesdays and Thursdays, except on certain dates; please check at time of booking. (2) 10% savings on 2nd category prices calculated versus prices at gate. This discount is not combinable with any other offer
or reduction. These prices apply if you book this option with your package. Prices at gate (2nd category): 61.90 per adult and 46.90 per child. (3) Disney's Davy Crockett Ranch, Htel lElyse Val dEurope, Adagio Marne-laValle Val dEurope and Radisson Blu Hotel: only 2nd sitting available. (4) International call rates apply.
Price depends on the consumption date. If this date falls beyond the period of validity of this brochure, please contact us for the applicable price. Meal vouchers are not valid on 24th and 31st December. Magical extras mentioned
on these pages are only presold with a package. You will receive your vouchers upon arrival at your hotel. Meal vouchers do not give access to Disney Parks. Restaurants subject to change.
MEAL PLAN
ADD MAGIC
PRACTICAL INFORMATION
FROM ONLY
17 PER ADULT
55
17
with
Meal Plan
17
without
Meal Plan
25
22
Child
Adult
67
37
Adult
40
21
BIRTHDAY CAKE
If its your birthday while youre here, then why not celebrate with a delicious cake?
Birthday cakes are available in the majority of our table service and buffet service
restaurants, or, for a great Character experience, you can book your cake to be
served during the above Disney Character meals.
Child
27
*For children under 3 years, please contact us.
To order a birthday cake, you must pre-book your table by calling our Dining Reservation Service on +33 1 60 30 40 50(4).
CALENDAR
SPECIAL OFFERS
HOTELS
TRANSPORT
42
* Free for children under 3 years
Limited Capacity. Entry to the Park begins at 5pm for valid evening ticket-holders.
Parking is not included in the ticket price. The party, its schedule and content may be changed, postponed or cancelled without warning, particularly as a result of inclement weather. Wearing
a Halloween costume will be allowed during the event only. However, we reserve the right to refuse certain types of costumes/accessories/face-paints, such as masks covering the face and head
entirely and/or if we consider that they are likely to offend, shock or scare children and family-oriented public. The same goes for accessories considered to breach security or be a danger within
our attractions (capes, sticks...). Guests wishing to dress up as their favourite Disney Character are required to refrain from posing for photos or signing autographs.
CHRISTMAS ROOMS
12th Nov 2015 14th Jan 2016
Per room
Christmas-themed standard rooms, available as a great seasonal
extra to add on when you book. Includes festive decorations,
a Christmas tree and small gifts for you to keep.
Disneyland Hotel
165
125
Conditions
(1) You can choose either to visit the Eiffel Tower or the Louvre. These options have to be pre-booked and are subject to availability at time of booking. Eiffel Tower option: in certain cases (such as strike, works, elevator
problems, bad weather etc.) the ascent of the Eiffel Tower may be replaced by the Louvre Museum or the Montparnasse Tower. Places are limited. Option not available on 12th April, 1st May, 14th and 26th July 2015.
Louvre option: Eiffel Tower view included, as boat cruise leaves from and returns to it. Option not available on 12th April, 1st May, 26th July & 25th December 2015, on 1st January 2016, on Tuesdays and rst Sunday of each month
from October to March. Recorded commentary in English during the bus tour and the cruise, with historical and cultural information for adults and a dedicated bus commentary with fun facts for kids. Individual headsets
(coach) and audio-guide (boat). Lunch is not included in the tour price. Average consumption: 0,004Kg O2/Km/passenger.
(2) Individual headsets (city tour coach). Lunch is not included in the tour price. Average consumption: 0,002Kg CO2/Km/passenger.
MEAL PLAN
ADD MAGIC
PRACTICAL INFORMATION
57
Complete your Disney experience by exploring the French capitals most prestigious sights.
Why explore with Disney?
Our excursions are available whatever your choice of hotel
Daily departures guaranteed
All the ease of setting off from and returning to Disneyland Paris
Recorded commentary in English (bus tour and cruise)
EXPLORE PARIS
MAGICAL DAY TOUR OF PARIS
Operated by
Includes: city tour + cruise + visit to the Louvre Museum or Eiffel Tower(1)
Take advantage of a direct round trip by coach from Disneys Hotel New York.
Enjoy a complete tour of Paris including the capitals legendary sights.
Recorded commentary in English during the bus tour and the cruise, with historical and cultural
information.
Dedicated bus commentary with fun facts for kids.
Take in the 360 panoramic view of Paris from the 2 nd floor of the
Eiffel Tower(1) or visit the Louvre, one of the worlds famous museums (1) (approx. 90 minutes).
Sail along the river Seine, on a cruise departing next to the Eiffel Tower.
PARIS ESSENTIALS
Operated by
Includes: city tour and Hop on-Hop off + free time to see the sights (2)
Take advantage of a direct round trip by coach from Disneys Newport Bay Club, Vienna International
Magic Circus Hotel and Htel LElyse Val dEurope.
Enjoy the fabulous sites of this awe-inspiring city aboard an open-topped double-decker bus.
Hop on-Hop off at 9 major landmarks: Eiffel Tower, Notre-Dame Cathedral, Champs-Elyses,
Louvre Museum, Champs de Mars,
Muse dOrsay, Opra, Grand Palais and Trocadro.
Recorded commentary in English and frequent bus departure at each stop.
Enjoy plenty of free time all to yourself in the city.
MAGIC WAYS
Child
Adult
89
59
Adult
57
38
Child
P. Faure
P. Deliss/Godong/Photononstop
M. Bachis/Tips/Photononstop
Some elements included in the excursions may be subject to modication or cancellation without prior notice, notably in case of unfavourable weather, if any of the monuments or tourist sites are closed or partially closed
because of works, or in case of oods on the river Seine (no refund will be made). If you are staying at Disneys Davy Crockett Ranch, you must arrange your own transport to/from the pick-up/drop off point. Return times to
Disneyland Paris are subject to traf c. These options have to be pre-booked at the same time as the hotel package and are subject to availability at time of booking. Extras price depends on the consumption date. If this
date falls beyond the period of validity of this brochure, please contact us for the applicable price.
CALENDAR
SPECIAL OFFERS
HOTELS
TRANSPORT
Practical information
THERE'S EVEN MORE NEARBY!
LA VALLE VILLAGE
All year round, seven days
a week, La Valle Village
welcomes you during your stay at
Disneyland Paris. Simply ask your
concierge desk for a shuttle (extra
charge) to drop you at this Chic Outlet
Shopping destination with great
designer brands at irresistible prices.
st
th
GOLF DISNEYLAND
Golf Disneyland, our worldclass 27-hole course, is open
7 days a week and is great for all levels
from complete beginner. Hire your golf
equipment at the Pro Shop or simply
watch the action from the cosy Club
House overlooking the green, its great
for lunch!
st
TIPS
Single Rider
Single Rider is a free service aimed at reducing wait times for
several attractions. Accessed by a special entrance, it is for Guests
ready to be separated and to embark individually. This service
does not give immediate boarding or a choice of seat and vehicle.
Disney PhotoPass Service is the picture perfect way to capture your magical memories in great photos and get everyone in
the picture!
NEW: PhotoPass+ allows you to collect all of your souvenir photos as high quality digital image les and download them from
the dedicated web site DisneyPhotoPass.eu. You may also view your photos on the Disneyland Paris PhotoPass App and share
them instantly on social networks. Online and Mobile services are presented by our Ofcial partner Fujilm. PhotoPass+ may
be purchased in all Photo sales points and selected souvenir boutiques.
2. Load it up
MEAL PLAN
ADD MAGIC
PRACTICAL INFORMATION
59
SAFETY GUIDELINES
Children must be accompanied by an adult. For your safety, height restrictions apply on certain attractions. There are also health
and physical conditions that may be aggravated by certain attractions (for instance: expectant mothers, those with a heart condition,
pace maker, spinal problems, neck brace, travel sickness or visitors with reduced mobility). Please observe the information given at
the attraction entrances. For the comfort of all, designated areas are available for our smoking guests in both Disney Parks. All our
restaurants, hotels and hotel rooms are non-smoking. For health and safety reasons, animals are not admitted in Disneyland Paris,
except guide dogs for guests with disabilities.
For everyones peace and security, you must respect the Disney Parks internal rules. We invite you to check them out on our
website, prior to your visit, at the following address: http://brochure.disneylandparis.com/internalrules/internalrules_INTEN.pdf.
In addition, the internal rules are posted at the entrance of Disney Parks. Appropriate clothing must be worn. For further information,
please refer to the Disney Parks internal rules.
PLEASE NOTE
Fireworks, parades, certain shows and festivals are on selected dates and are subject to weather conditions and changes. Attractions,
entertainment, shops and restaurants may be closed, modied, delayed or cancelled without prior notice. For any additional
information, please contact us.
Make the
most of your
holiday, with
peace of
mind
Cancellation Insurance
Cover 16 / person
Contract n302.881
Comprehensive Optimum
Insurance Cover 22 / person
Contract n303.904
Important: this is only a summary of the insurance and has no contractual value. All of the conditions and exclusions relating to this insurance are set
out in the terms and conditions of Mondial Assistance at www.disneylandparis.com or by letter to the following address: Euro Disney Associs S.C.A.
Service Assurance, BP 100, 77 777 Marne-la-Valle cedex 04 - France. For more information on these two insurance options, you can also contact
Mondial Assistance directly on +33 (0) 1 42 99 82 81 from Monday to Friday from 9 a.m. to 6 p.m. (International call rates apply)
CALENDAR
SPECIAL OFFERS
HOTEL
TRANSPORT
BOOKING TERMS
I. GENERAL TERMS AND CONDITIONS
I.1 APPLICATION OF THESE BOOKING TERMS AND CONDITIONS
These booking terms and conditions apply to both holiday packages and separate
services organised by Euro Disney Vacances S.A.S., whether booked directly with
Euro Disney Vacances S.A.S. by telephone with the Central Reservation Office or
on-line on the www.disneylandparis.com website (the Website), or indirectly
through travel agents selling Euro Disney Vacances S.A.S.s services.
When booking through a travel agent, your booking may include other services
than those organised by Euro Disney Vacances S.A.S., which are either organised
by your travel agent or sold by your travel agent on behalf of a third party.
These booking terms and conditions do not apply to such services, which your
travel agent shall identify at the time of booking and on your contract.
The contract with your travel agent will specify the terms and conditions
applicable to those services.
A holiday package is the pre-determined or customised combination of
accommodation with at least one of two of the following services: another
holiday service, such as a visit to the Disney Parks (Disneyland Park or Walt
Disney Studios Park) and/or transport*, on condition that they are booked at
the same time (Holiday Packages).
A separate service is a service booked or ordered independently from any Holiday
Packages, such as entrance tickets to the Disney Parks (Disneyland Park and/or
Walt Disney Studios Park), shows, dinner shows, special events or hotel rooms
only (Separate Service).
I.2 ORGANISER
Euro Disney Vacances S.A.S. (Euro Disney), having a share capital of Euro 152 450;
registered in France with RCS Meaux under n 383 850 278 and with the French
Travel and Holiday Companies Registry under n IM077100030; financial guarantee
supplied by APST - Association Professionnelle de Solidarit du Tourisme, 15 avenue
Carnot, 75017 Paris, France; civil and professional liability insurance provided by
AXA Corporate Solutions Assurance, 4 rue Jules Lefebvre, 75009 Paris, France.
Contacts for consumers booking directly through Euro Disney:
By phone: + 33 (0) 1 60 30 60 53, except from Denmark (70 12 02 12), Norway
(810 6 20 30), Sweden (0771 34 64 94) and Finland (+ 33 (0) 1 60 30 60 70)
By fax: + 33 (0) 1 64 74 57 50
By post: Disneyland Paris, P.O Box 105, Guest Care Department, 77777 Marnela-Valle Cedex 4, France
I.8 LIABILITY
I.8.1 - Our liability to you
I.8.1.1 When you have booked a Holiday Package
Euro Disney and, as the case may be, your travel agent are responsible for the full
execution of the obligations resulting from the contract with you, whether such
obligations are performed by themselves or by other service providers, without
prejudice to their right of recourse against such service providers.
However, Euro Disney and your travel agent can be exonerated from all responsibility
by supplying proof that the non-performance or bad performance of the contract
is either attributable to you, to the unforeseeable and insurmountable act or
omission of a third party unconnected with the provision of contracted services
or to an event of force majeure.
In all cases where an international convention applies to the services that you
have booked, the liability of Euro Disney or of your travel agent will be limited or
excluded, as the case may be, in accordance with such convention. In the event of
damages resulting from the liability of carriers in the execution of their services
included in Holiday Packages, the liability of Euro Disney or of your travel agent
will not exceed that of carriers in accordance with liability limits set out in any
international convention and/or community regulations applicable to them.
I.8.1.2 When you have booked Separate Services
Euro Disney, and your travel agent as the case may be, are responsible for the
proper provision of the Separate Services that you have booked where you can
prove that such Separate Services have not been provided in compliance with their
obligations under these booking terms and conditions. Should you encounter any
inconvenience or problem that is not related to the execution of Euro Disneys or
your travel agents obligations hereunder while visiting Disneyland Paris, please
note that Euro Disney and your travel agent will do their best to assist you but that
responsibility relating to the operation of Disneyland Paris lies with Euro Disney
Associs S.C.A., which is a separate legal entity and should be contacted directly.
I.8.1.3 In any case
Where your booking is made with a travel agent, Euro Disney is not responsible
for services included in your booking, as the case may be, that are organised by
that travel agent or sold by that travel agent on behalf of a third party as specified
in clause I.1. Any claim relating thereto must be directed to your travel agent as
specified under clause I.10.
I.8.2 - Your liability to us
You and all members of your party must comply with these Booking Terms and
Conditions, as well as all internal regulations in force at Disneyland Paris and all
instructions or notices set forth in our brochure, on the Website or in any other
document issued by Euro Disney. You and all members of your party must have
a respectful and courteous behaviour while staying at Disneyland Paris. We
reserve the right at our discretion to terminate your holiday at any time if your
behaviour or that of any member of your party is likely to cause damage, danger
or distress to any of our employees, subcontractors, agents, Guests or the general
public. In these circumstances, we reserve the right not to refund nor pay any
compensation for such termination and to recover from you any costs incurred
by any third party or us as a result of said behaviour.
your request. In accordance with French law of January 6, 1978 (loi Informatique
et Liberts), as modified, you have a right to access your information, have it
corrected, and object for legitimate reasons to its processing, by writing to us at
the following address, indicating your full name and address: Disneyland Paris,
Marketing Department, P.O. Box 100, 77777 Marne-la-Valle Cedex 4, France.
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& CONDITIONS
Express, JCB) unless otherwise stated at the time of booking.
Bank or postal transfers, money orders and cheques are not accepted.
II.1.3.2 Bookings made on the Website
Whatever the date on which the booking is made, all bookings must be paid
on-line in full at the time of booking in Euro by any of the means of payment
indicated in the booking process.
II.1.3.3 Bookings made with your travel agent
Payment terms defined by your travel agent apply. Please contact your travel agent.
II.1.4 - Altering your booking
II.1.4.1 Bookings made directly with us may only be altered through our Central
Reservation Office by telephone on the number indicated in our brochure and on
the Website or using the contact details provided in clause II.1.1.3.
No alteration can be made on-line on the Website.
Bookings made through a travel agent may only be altered by contacting that
travel agent.
In some cases, you may be required to confirm your request for alteration in
writing to allow for it to be processed.
In all cases, a new confirmation letter will be issued showing all alterations
performed. It is your responsibility to check upon receipt that all information
contained in the confirmation letter is correct and to report any error immediately
to Euro Disney by telephone on the number indicated in our brochure and on the
Website or using the contact details provided in clause II.1.1.3, or to your travel
agent as the case may be.
II.1.4.2 The following provisions apply for all booking alterations
II.1.4.2.1 In the event of a Holiday Package being expressly presented as not
allowing refunds or exchange once booked, such a Holiday Package may
not be altered after booking, with the exception of services being added to
the booking. Any such addition of services is final and cannot be modified.
II.1.4.2.2 All other Holiday Packages may be altered pursuant to the following
conditions, it being specified that Arrival Dates, or Departure Dates and/or return
dates if transport* is included, may only be altered three times
- Subject to availability, bookings of Holiday Package without transport may be
altered at no charge when the alteration is made more than thirty (30) days
before the Arrival Date.
- Alterations in other cases may be performed subject to availability and to the
following conditions:
Holiday Packages including transport*
No alteration fee
No alteration fee
1
An exchange of Holiday Package is deemed to occur in the event of:
- a modification of the number of persons sharing the same hotel room,
- an extension or reduction of the duration of stay,
- a change of hotel,
- a change of room type,
- a change of dates,
- a change of age category,
- a change of transport arrangements,
- a change in passenger details requiring the issuance of new transport* tickets
(e.g. : change of name, surname, title, gender, age).
II.1.4.3 Only the person who made the booking, or the person to whom a booking
has been transferred in compliance with clause II.1.5, is authorised to request an
alteration to the booking.
II.1.4.4 Any alteration not requested within the deadlines indicated above or any
other alteration you request to your booking will be considered as a cancellation
and subject to cancellation charges in accordance with clause II.1.6. In particular,
we are unable to accept requests for alterations to your booking made on your
Arrival Date, or your Departure Date if transport* is included.
II.1.4.5 The price of your holiday may increase as a result of any alteration you
request and which we accepted. In this case, you will be invoiced the appropriate
supplementary amount which must be paid immediately, using one of the means
of payment available for the reservation method via which the alteration is
made (see clause II.1.3 for means of payment available by reservation method).
II.1.4.6 When altering a Holiday Package including transport* for which hard
transport tickets are issued, and such alteration affects the transport*, the hard
transport tickets must be sent back to us as soon as possible at the following
address: Euro Disney Vacances SAS, Transport Department P.O. Box 128, 77777
Marne-la-Valle Cedex 4, France.
Where applicable, alteration charges will be deducted from amounts already paid
upon receipt of the hard transport tickets. Charges which may remain payable
must be immediately paid in full.
II.1.4.7 From time to time, special offers will be launched that do not appear in the
brochure, these will only be valid for new bookings and we are unable to apply a
special offer to an existing booking. Please ask for specific terms and conditions
when offers are released.
II.1.5 - Transfer of bookings
Prior to the commencement of your holiday, you (or a member of your party) may
transfer your booking to another person on condition that such person meets
all requirements under the contract. You may not, under any circumstances,
transfer your booking to anyone without our prior consent. Your notification
must be addressed to us or to your travel agent as soon as possible and in any
event no later than seven (7) days prior to your Arrival Date, or Departure Date
if transport* is included, by any means allowing an acknowledgement of receipt
to be sent to the address or on the fax number specified in clause II.1.1.3, or by
email to the following address: dlp.rc.admin@disneylandparis.com, with the
following indications:
Services cancelled
From the date of
From 30 to 8 days
booking to 31 days
prior to Arrival
prior to Arrival
Date(1)
Date(1)
Cancellation charges
Holiday Packages
not allowing refunds
or exchange once
booked
Holiday
Packages including
transport*
indicated as non
exchangeable and
non refundable
Holiday Packages
including air
transport*(3)
100 %
of total price of
booking (5)
100 %
of total price of
booking (5)
From 7 to 3 day
prior to Arrival
Date(1)
From 2 to 0 day
prior to Arrival
Date(1)/ no show
100 %
of total price of
booking (5)
100 %
of total price of
booking (5)
100 %
of total price of
booking (5)
15% of total price 25% of total price 75% of total price 100% of total price
of services except of services except of services except of services except
price of transport*(2(5) price of transport*(2(5) price of transport*(2(5) price of transport*(2(5)
+ fixed transport
+ fixed transport
+ fixed transport
+ fixed transport
modification or
modification or
modification or
modification or
cancellation fee of cancellation fee of cancellation fee of cancellation fee of
70/pers.(4)
70/pers.(4)
70/pers.(4)
70/pers.(4)
15% of total
holiday cost(5)
25% of total
holiday cost(5)
75% of total
holiday cost(5)
100% of total
holiday cost(5)
Cancellation charges
Booking of services
in addition to a
Holiday Package
Alteration
Holiday Packages
not allowing refunds
or exchange once
booked
Holiday Packages including transport* indicated
as non exchangeable and
non refundable
100 % of total price 100 % of total price 100 % of total price 100 % of total price
of booking (5)
of booking (5)
of booking (5)
of booking (5)
100 %
of total price of
booking
100% of total price
of services except
price of transport*(2)(5)
+ fixed transport
modification or
cancellation fee of
70/pers. (4)
100% of total
holiday cost(5)
II.1.6.6 We will deduct cancellation charges from any down payment and/or any
other payments you have made to us. Where applicable, reimbursements shall
be made. Any further amounts due will be invoiced and must be paid by you
immediately, using one of the means of payment available for the reservation
method via which the cancellation is made (see clause II.1.3 for means of payment
available by reservation method).
II.1.6.7 When cancelling a Holiday Package including transport* for which hard
transport tickets are issued, unused hard transport tickets must be sent back to us
as soon as possible at the following address: Euro Disney Vacances SAS, Transport
Department P.O. Box 128, 77777 Marne-la-Valle Cedex 4, France.
Where applicable, amounts to be reimbursed in compliance with clause II.1.6.6
will be paid upon receipt of the hard transport tickets. Charges which may remain
payable must be immediately paid in full.
II.1.7 - Alteration or cancellation by us
In the event that we are obliged to cancel your booking or to make alterations to
an essential part of your booking (for example a substantial change of services
to be provided, a change of departure time of more than 6 hours, a change of
departure or arrival airport to a different city or a change of accommodation to
that of a lower category), provisions of Articles R. 211-9, R. 211-10 and R. 211-11 of
the French Code of Tourism reproduced hereafter apply.
II.1.8 - Interruption of holiday and unused services
No reimbursements will be issued for any part of the holiday or travel arrangement
that is interrupted or could not be used due to events beyond our control,
without prejudice to your right to request a refund of taxes based on actual use
of the services (e.g. local taxes, air passenger tax) where you have not used the
corresponding services.
II.1.9 - Insurance
We have arranged an insurance cover to protect you with a French insurance
company, AGA International Etablissement Secondaire Tour Gallini II - 36,
avenue du Gnral de Gaulle 93175 Bagnolet Cedex, France (privately held company
governed by the provisions of the French Insurance Code RCS Paris 519 490 080).
The guarantees under the contract will be provided by MONDIAL ASSISTANCE
France S.A.S. having a share capital of 7.584.076,86 and having its registered office
at 54 rue de Londres 75008 Paris, France (insurance brokerage firm RCS Paris 490
381 753 Registration ORIAS 07 026 669 http://www.orias.fr).
The insurance contract is subject to the insurance conditions of AGA International/
MONDIAL ASSISTANCE. An extract of such conditions is featured in our brochure
and the full conditions are available on the Website. The insurance cover must
be requested and the insurance premium must be paid immediately at the time
of booking your holiday.
The insurance contract is not transferable. Insurance premiums are not refundable.
Children under 3 years old are protected under such insurance provided that such
insurance cover has been taken out by the adults accompanying such children.
However, in application of article L 112-2-1 of the French Insurance Code, in the
event of a distance booking including insurance cover of more than one month
duration (from the effective date of the insurance cover until the end of your
holiday), you may cancel your contract within a period of 14 days from the time the
contract has been concluded, following which we will reimburse your insurance
premium UNLESS, according to article L 112-2-1-3 of the French Insurance Code,
during this 14 day period the performance of the contract has been completed at
your express request. Your right to withdraw can be exercised through a written
request using the contact details provided in clause II.1.1.3. The insurance premiums
will be refunded within 30 calendar days following receipt of that request.
II.1.10 - Transport*
After we receive full payment of your booking, travel documents will be sent
to the address provided at the time of booking or, as the case may be, to your
travel agent, who will be liable to hand them over to you.
Where you have ordered hard transport tickets, you are requested to inform us
or your travel agent should you not have received the hard transport tickets six
(6) days prior to your Departure Date. If the hard transport tickets can not be
sent to the address that you or your travel agent has indicated or if you fail to
inform us or your travel agent in due time that the hard transport tickets have
not been received, we reserve the right to charge a 10 fee per booking for
issuing and sending duplicate tickets.
As part of an alliance between airlines, some flights are subject to code-share
agreements. Therefore, a different company from that chosen at the time
of booking may operate the flight. For further details, please refer to the
description of our Holiday Packages including transport* in our brochure or on
the Website. The airline operating the flight will be mentioned on the itinerary
that you will receive at the latest 8 days prior to Departure Date, or at time
your booking is confirmed where you make your bookings within 8 days from
your Departure Date. Any subsequent change will be notified to you in writing
before your Departure Date.
When booking a Holiday Package including transport*, you undertake to meet your
chosen carriers travel terms and conditions that are in force at the time of booking.
These travel terms and conditions are available on-line on the carriers website.
In case of damages or claims of all natures, the liability of carriers featured in
our brochure or on the Website, including air carriers, and the liability of their
representatives, agents and employees, is limited to the transport of passengers
and their baggage exclusively as specified in their travel terms and conditions in
compliance with any international conventions and/or community regulations
defining their liability, in particular Regulations n 2027//97/EC, 889/2002 EC
and 261/2004/EC.
If the outbound ticket is not used for any reason, this will automatically result in
the invalidation of the inbound ticket. Round trip tickets must be kept together
till the end of your holiday.
Unused transport tickets, whether outbound or return, are non refundable. The
same applies in case of theft or loss of tickets in case you are obliged to buy
replacement tickets at your own expense.
In case of force majeure, the carrier reserves the right to carry passengers by
any other transport means of its choice with proper care, without this incurring
any right of compensation for concerned passengers.
Notice: schedules and vehicle types are featured in the brochure for indicative
purposes only and they are subject to changes before a contract is entered into.
For reasons beyond our control, a change of airport may occur in Paris (Roissy
CDG or Orly). Thus, our company may not be held responsible for any cost
resulting from such change.
Rebates offered by carriers, whether resulting from a commercial offer or from
social benefits, are not cumulative with the Holiday Packages featured in the
brochure or on the Website.
Please note that we are unable to guarantee seating together while travelling.
Where air transport* is included in your Holiday Package, official personal
photographic identity papers or passport of each passenger, including children,
whether paying or not, are required at check-in.
CALENDAR
SPECIAL OFFERS
HOTEL
TRANSPORT
When booking/ordering with a travel agent, your travel agent must provide you
with a perfectly printed E-Ticket or E-Voucher to avoid the risk of refusal. Any
complaint or dissatisfaction you may have in relation to the use of E-Vouchers
or E-Tickets must be reported directly to your travel agent.
Tickets (hard tickets, E-Vouchers and E-Tickets) that have already been used will
not been accepted at Disneyland Paris.
It is strictly prohibited to photocopy or duplicate E-Tickets and E-Vouchers.
You are required to bring the relevant E-Ticket or E-Voucher accompanied with
valid photographic identity papers to access the relevant Separate Service.
Any fraud or attempt of fraud in using hard tickets, E-Vouchers or E-Tickets will
result in confiscation of such.
II.2.5 - Specific conditions applicable to the sale of hotel rooms only
By way of derogation from the above, hotel rooms only are subject to booking,
payment, price (in particular with respect to handling fees), alteration and
cancellation terms and conditions set out in Clauses II.1.1 to II.1.4 and II.1.6.
Booking of hotel rooms only on the Website will be available after the date of
publication of these booking terms and conditions. Please visit the Website to
find out if that service is available at the time of your booking.
Disney - Brochure launch date: January 2015. Euro Disney Associs SCA. Licences ES n1-1050371 1-1050377 ; 1-1050379 et 1-1050380 ; 1- 1050383 et 1-1050384 ; 2-1049670 et 3-1050382 IM077100029.
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