EXPLAIN ABOUT THE ISSUES AND RESOLUTIONS RELATED BACKGROUND JOBS?

1. Why the jobs are in Ready status for longer time.

During upgrade / while applying support packages the BTC jobs are Paused/stopped by a
program BTCTRNS1 which can be resumed by program BTCTRNS2 ( The SAP system
run these programs by default whenever it is required no manual intervention)
The parameter rdisp/btctime is set to 0 or to a higher value.
The no of background work process are not sufficient to handle the jobs (increase the
processes using parameter rdisp/wp_no_btc) or temporarily schedule operation modes
(convert some dialog to BTC processes).
Check for overlapping jobs and reschedule them to some other convenient time whenever
the process are free (if it is permitted).

Resource (CPU/memory) Bottleneck on the server where the existing processes are
consuming more time to release the processes.

Define emergency mode to change the dialog processes to background mode if dialog
work processes are free.
2. Why jobs are in active STATUS for longer time.
The system is congested and waiting for the configured memory (each processes can
consume up to 512MB as extended memory)depends upon configuration.
There may be a CPU Bottleneck on the system(ST06).
The report is executed for the first time and the number of records in the database are huge
(select, insert or modify) expansive SQL statement.
The program is waiting for the response from an external system/gateway (the system is
communicating to other external system).
The source system or the target system resource bottleneck there are no processes to
handle the requests at target system.
The job is bound is to run for hours therefore no RCA (Root Cause Analysis),these active
processes are displayed in SM50 in stopped(CPIC/sleep).

3. Why the background jobs are failed or cancelled.

The user id/password mismatch or any other authentication or authorization issues due to
user locked/validity expired /not exited in the system/ user delete during sap audit.
Check the logged on client exist.
Variants issues due to a program change, variant deletion/change.
File input and output error (file corrupted, file could not be read, file not found, file with
virus, file with junk characters etc).
Database issues (ora-1653/1654/1631/1632/255/272 etc).
Space issues on the file system.
Port issue while connecting to background system( ports are blocked).
Memory issue any other resource bottleneck.
Dead block in a transaction.
Failure of dependent jobs.
The programs are not allowed to run in background mode(so run in dialog mode
ex:RSM13002).
Live cache lock server/BW server jobs are failed when they are not configured / installed.
Invalid component or system chosen while scheduling a background job.