Professional Documents
Culture Documents
• EUROPEAN HUMAN • Wages should be paid regularly to agreements to meet the terms
The major item in any health budget is the all workers, including health of the Equal Pay Act. A
RESOURCE amount needed to pay health workers. This workers, in accordance with the recent EU judgment gave
usually represents more than half of the total for them until the start of April to
THEORY NOT a health care budget, even though in many
ILO Protection of Wages
comply with the legislation,
Convention, 1949 (No. 95);
VIABLE FOR countries, health workers are underpaid, and face but many will miss the
• Basic training, lifelong learning
PAKISTAN low job security and poor working conditions.
and continuous training are
deadline for job evaluation.
Unions said staff will have to
• LOCAL COMPANIES essential for maintaining the cooperate to make the
To address these issues, the Joint Meeting on quality of services provided and
ARE LEARNING Terms of Employment and Working Conditions
changes affordable. “As part
for career development. Workers' of the compromise we
FAST in Health Sector Reforms, held in Geneva from organizations should participate in sometimes have to bring
• CHILD LABOUR 21 to 25 September 1998, adopted a number of the design and implementation of down male earnings,” said
conclusions, including the following: training. Management training in
• HUMAN RESOURCE the health sector is essential;
Brian Strutton, national
officer for the GMB union.
ISSUES IN • Equality of opportunity should be “But it only then takes one
PAKISTAN realized to give women the ability woman to want more to break
to compete for access to higher- the whole agreement.” Some
quality and better-paid jobs; highly-paid women could also
• WORKPLACE • Governments and employers have their salaries cut as
SANITY should create safe workplaces, public bodies struggle to fund
especially for women; wages for other staff, such as
teaching assistants and care
• Employers, workers and workers.
governments have the
responsibility of fighting against
racism at the workplace.
TRAINING AND DEVELOPMENT: Companies have started realizing the importance of continuous
"We know that communication learning and development of their people. Consequently, their spending on enhancing technical and
is a problem, managerial skills has risen, in order to further improve the quality of performance. 56 per cent of the
but the company is not going to organizations have increased their training and development budget by over twenty per cent.
discuss This increase is driven by their expectation that a more competent, knowledgeable, motivated and
it with the employees." inspired workforce, working as a team, will be better able to face future challenges. Companies have
(Switching supervisor, AT&T awakened to the fact that if they intend to remain competitive and move forward with speed, they must
Long Lines Division) focus more on enhancing the capacity of their employees. For this reason they are aligning their training
and development initiatives with their strategic business objectives.
Even though companies are now more willing to invest on training and development, they are beginning
to establish precise learning needs critical for process improvements to measure the actual benefits. The
survey established that companies are less willing to invest in people who look likely not to benefit the
organization in the long run. As a result companies have registered improvements in performance in terms
of reduced wastage, better efficiencies and higher quality, through skilled and competent people.
Motivation is spiraling upwards; which in turn is improving customer satisfaction and profitability.
Quote from the Boss: CORPORATE CULTURE: Senior management in most companies surveyed are actively working on
"Teamwork is a lot of people improving their company's corporate culture. As many as 45 per cent of the respondents felt that their
doing what I say." senior management was consciously and actively contributing to building an identity and culture for their
(Marketing executive, Citrix organization. Subsequently as much as 78 per cent of organizations stated that they felt they had created
Corporation) their own culture.
Respondents felt that their company's culture had progressed to one that was open, family like, caring and
that believed in values. At the same time, the same companies gave importance to target achievement,
commitment, teamwork and competitiveness. As a direct result, as many as 61 per cent of the companies
strongly agreed that the culture change in their organization had facilitated changes demanded by their
company's strategic objectives.
OTHER HIGHLIGHTS: Interestingly, when asked about influence our government had on corporate
culture in Pakistan, not a single respondent answered in the affirmative. This shows an immense
opportunity for our government to actively participate in developing and encouraging professionalism in
"Doing it right is no excuse for organizations that contribute to economic growth of the country.
not meeting All organizations that were part of this survey had at least one strategic management goal in place. It can
the be inferred that leadership teams of organizations are ardently looking to the future strategically. By this
schedule." method, companies have developed a clear framework that guides human energy in achieving demanding
(Plant goals without losing direction in the short and the long term.
Manager, Delco Corporation) Fifteen per cent of the respondents identified competitors as the primary reason for undertaking process
initiatives. This indicates emergence of healthy competition in Pakistan. Companies are willing to learn
from their competition. Benchmarking and sharing of best practices between companies within the same
industry, and from other sectors is on the increase.
Of the companies surveyed, 60 per cent registered improvements in behavioral and cultural aspects of
their business, attributed largely to regular exposure to training programs. This shows that mindsets and
paradigms change for the better through group interactions and reflections during formal and informal
learning programs. Companies are giving up the old ways of doing things, and are becoming more
aggressive and dynamic.
In a labour-intensive country like ours, developing people must be at the forefront of every initiative.
"What I need is an exact list of Pakistan's greatest potential has always been its people. A young person with no direction will not add
specific unknown problems we any value to society. Instead he/she will become a burden. Given a little direction and opportunity for
might encounter." learning, this untapped resource will flourish.
(Lykes Lines Shipping)
Your employee must give you eight weeks’ notice if These will be delivered through a 10-point action plan to
she wants to change her date of return to work. be published in April as part of sector skills council People
HEALTH & 1st’s sector skills agreement. Launching the scheme,
tourism minister Shaun Woodward said: “We need better
Requirements include:
LSE,FRIDAY,APRIL13,2007
Performance Appraisal: The ACR in the government can make and
break careers. All the factors that distort performance appraisal can be observed
very obviously in many government departments. One average report can not
make you go up the ladder of success so performance effectiveness is not
performing above the mark but keeping a good rapport with the boss. The
person up in the hierarchy is not bothered about the relationship with the juniors
as they are not thee to give feedback of the boss. Systems and SOPs:
Government still has some systems in place be them bad but the local NGO
sector has nothing in black and white they do what they want. The multi
nationals are in a better position as they have some system for performing
activities. Reward System: In our set up money is the only motivator even
than the employees are not compensated according to the task. One example is
of a police officer and an ordinary police man, the prior is given as many
facilities as possible where as the subsequent is highly less rewarded. The
reward system has no motivational components as high performance does not
result in promotions, salary increase etc and bad performance does not cause any
problems for the employee. Career Development: The aspirations of the
employees are not kept in mind for his growth. Training and
Development: In the government set up various national and international
trainings are financed for the employees. There are issues with the selection of
Fireworks Photo Caption
the individual, relevance of training, and the application of training to the job.
It's been observed that the Pakistani officials who go for international trainings
take them as shopping trips. In addition to these issues the following issues are
Human Resource Issues in Pakistan also troubling the sustainable growth of human resource.
The concept of cost benefit analysis is not in place.
Human Resource Management can broadly be defined as a strategic and The education polices are not linked with the industrial requirements.
coherent approach to the management of the organization's most valued During education more effort is put on the theoretical implications than the
assets - the people working there, who individually and collectively practical implications. Political pressures are the cause of many mal practices.
contribute to the achievement of its objectives of sustainable competitive Right people are not placed on the write jobs so jobs are just duties t hat have to
advantage. It involves all management decisions and actions that affect the be performed there is nothing like keenness and respect for the job.
relationship between organizations and employees-its human resource. People have their vested interest that hinders organization effectiveness.
Pakistan came into being on 14 August 1947 and today in 2006 she is Poor leadership.
struggling for sustainable development. Over the years Pakistan faced many Diversity and innovation is not encouraged by many.
challenges and the time of independence there were many genuine problems Lack of opportunities.
but 59 years were not less for developing and managing the human resource Low motivation.
effectively. Now we are standing in a situation where our government setups Passive behaviors.
have failed to deliver and achieve a level of excellence. The private local MBO is not in place.
companies have HR department but not properly functional. The Army is a Multitasking is not present in the government employees.
little organized but is over indulging in the areas that are not their domain Pay is not related to performance.
The multinational are better because they are following the same Commitment level is very low.
internationally used management tools. The past practices can not be Lack of subject specialists.
overlooked as they have created a bunch of unskilled qualified man power Deficient research in the area.
and unproductive organizations The issues or problems in the human Improper Communication with in the organization.
recourse management are in all the functions of HRM discipline : Rigidity.
Job Analysis and Design: This function of HR needs constant update False perceptions.
Many organizations operate without a vision.
as every moving day has new performance implications. In our country the
Shortsightedness.
job descriptions and specifications are not properly taken care off. Many
We can't say that finances were not incurred on the human resource in the
times people are performing overlapping tasks. The task that's not in the
past half decade, a huge amount of government's money was spent but due
terms of reference does not add to the achievement of the job goal. Work to poor planning the output was not witnessed.
Flow Process: Work process are not studied and worked out well so the . Many organizations are being formulated for enhancing the HR capability. The
tasks take longer to finish and unrequited process that could be negated are scenario in Pakistan will for sure improve as every cloud has a silver lining.
also present. So more people end up doing less work and the management “People are definitely company's greatest assets.
process is complicated and over dragging. Recruitment and It doesn't make a difference weather the product is cars or cosmetics. A
Selection: Though the government set up has evolved many procedures company is as good as the people keep it.”
and formats for hiring and selection but it's over shadowed by nepotism and
mal practices. In the private sector things are a bit better, as who ever is hired
has to be apt for delivering the desired so even if the incumbent is hired by
reference he/she has to come on a criteria and perform to sustain in the
organization. Work Environment: The impact of office environment
on the employee is negated all around Pakistan especially in the government
sector. The rooms do not have proper filling place, proper seating,
cleanliness is ignored and it's not at all enabling. Hierarchy: In the
government sector hierarchy is too complex and giving your point of view to
the boss can make you lose you job. The higher grade officers certainly
require a complete paraphernalia and protocol which costs government
money. Where as in the private sector at times hierarchy is ignored and over
passed causing frustration to the manager. Working Hours: The flexi
time concept is not applicable in the government sector. The employees have
to follow timing be them doing nothing in that time. A new issue has also
emerged in past years that people come at 8 in the morning show presence
and than on the government vehicle go to various offices for networking,
chat around, go home for lunch, rest and than come back at 5 in the evening
and still till nine. This technique not only proves them to be committed but
also give them the credits of hard wok and perseverance.
EMPLOYEE
CHILD LABOUR BENEFITS
Child labor is a threat to human resource management 'Flexible work
(HRM). It is one of the most serious issues faced by
HRM in the current scenario and is becoming even more generates a greater
complex as the population continues to grow. Most
children engaged in child labor belong to the 5-14 age output'
groups. Although the government has taken up the issue,
as have some NGOs, child labor continues to exist in its
worst form. It is almost slavery. Toiling children can The introduction of flexible working for all
often be seen at such as roadside restaurants, services staff at a recruitment consultancy has
stations and shops where welding work is done. Some of increased productivity and helped to attract
the jobs done by these children, such as welding, are top talent. Abe Avdiyovski, a divisional
potential hazardous for children and young people. director at Ellis Fairbank, told PM: “In 90
These children should be attending schools instead of per cent of cases, we are finding that those
working. If they are educated they can play an effective who work flexibly generate a greater
role in the development of the country. In any case, output." Other advantages to come out of
these children are just as innocent as other children. the measure, which was introduced for all EDITOR’S NOTE
Living in the adult world at workplaces they come staff in June 2005, include lower
across different kinds of mental pain, tension, and work absenteeism, reduced staff turnover and
stress. They are affected emotionally since they are not increased morale. Last month, children’s DISCLAIMER
treated well. They can adopt bad habits from the minister Beverley Hughes suggested that
environment to which they are exposed. These have a flexible working rights should be extended “THIS NEWSLETTER IS OUR
negative effect on their mental growth and personality to all employees to boost business. From SCHOOL(LAHORE SCHOOL OF
development. The children's lives are spoiled. For next month, the right to request flexible
example, they can get involved in criminal activities or working will be extended to careers. Ellis ECONOMICS) ASSIGNMENT FOR
become drug addicts. Labor kills the child's innocence. Fairbank has also launched an advertising HUMAN RESOURCE
A lot of work needs to be done to eliminate child labor campaign to recruit flexible workers
from our society, starting with a campaign to raise externally. Avidiyovski described it as “a MANAGEMENT SUBJECT AND
public awareness about it, so that this serious problem great way of attracting talent into the IT IS NOT PUBLIC PRINTING
can be addressed. Child labor is a great offence and business”. Avril Gallo, a full-time employee
needs to be dealt with effectively on the interim team, and mother to a six- MATERIAL”
year-old, began working for the company in
November after seeing the advertisement. The newsletter has been specially designed to cover all
Gallo, who now spends 85 per cent of her topics concerning human resource management and its
employment time working at home, said: values. We have covered news at local and international
“The advert caught my eye and struck a level. The news has been carefully selected and keeping
chord with me. It has given me the most in mind the related issues in hr such as employees health
fantastic opportunity. I have huge career & safety, employee benefits and career development. the
progression prospects as well as good work- best thing is that any employee can write into us if he is
life balance." Currently, 20 per cent of Ellis facing any workplace problem and our dedicated team of
Fairbank’s 170 employees work flexibly. professionals will solve it for you.
This includes arrangements such as flexi-
time, job shares, home- and remote-
working. But Avdiyovski warned: “It’s a PRESENTED TO
no-brainer as long as you manage it the
right way and have got the technology and
MISS ANQA SAIF
support mechanisms in place. If it is not ( HUMAN RESOURCE TEACHER AT
managed correctly, flexible working can be LAHORE SCHOOL OF ECONOMICS)
a massive negative." He added that it was
important to remember that “flexible
working is not only for back-to-work
mothers and careers PRESENTED BY
MAHAM JAVED
( THE ENTIRE FORMATTING , ARTICLE
RESEARCH , AND SELCTION AND THE
IDEA OF WORKPLACE SANITY)
AMNA RASHID
SAADIA HASSAN
HASSAN SHAHZAD
SHAHREEN SHAHZAD
My sister passed away and her (COMICS AND ARTCLES “HUMAN
funeral was scheduled for Monday. RESOURSE ISSUES IN PAKISTAN )
When I told my Boss, he said she
died on purpose so that I would have PRINTING
to miss work on the busiest day of
the year. He then asked if we could SANJH PUBLICATIONS
change her burial to Friday. He
said, "That would be better for me."
(Shipping executive, FTD Florists)