HUMAN BEHAVIOR AND CRISIS

MANAGEMENT
Test Questions
1. It is a behavior pattern where an
individual return to a state of
form adjustment and attempt to
experience
them
again
in
memory.
A. phobia
C. anger
B. frustration D. regression
2. Defense mechanisms are used to
shield ones self from ________.
A. anger
C. fear
B. pleasure D. pain
3. This is one of the culture
deviance theories whose premise
is that obedience to the norms of
their lower-class culture puts
people in conflict with the norms
of the dominant culture.
A. Strain theory
B. Differential association
theory
C. Culture conflict theory
D. Theory of anomie
4. Under the social control theory,
there are factors of attachment,
commitment, involvement and
belief. How are these called?
A. Social Behavior
B. Social Bonds
C. Social Contacts
D. Social Learning
5. Human
behavior
is
mans
response to the interpretation of
the ______ from within the person
or from his environment.
A. Stimulus
C. action
B. Perception D. Inclination
6. Which of the following items does
not belong to the group?
A. Prostitution C. assassination
B. Sabotage D. bombing
7. It is characterized by infantile
level
of
response,
lack
of
conscience, deficient feeling of
attention
to
others
and
aggression to environment and
other people.
A. Schizophrenic personality

B. Compulsive neurosis
C. Psychopathic personality
D. Neurotic personality
8. The _____ theory of criminality
attributes
delinquent
and
criminal behavior to a conscience
that is either too overbearing
that it arouses feeling of guilt or
so weak that it cannot control the
individuals impulse and need for
immediate gratification.
A. Biological
C.
Psychological
B. Psychoanalytic
D.
Classical
9. _______ Theory states that crime
and delinquency results when an
individuals bond to society is
weak or broken.
A. Social structure
C. Social
process
B. Labeling
D. Social
Control
10. A
crisis
imposes
certain
conditions
on
the
Crisis
Management Team (CMT) and its
members, as follows EXCEPT:
A. Insufficient data for making
important decisions
B. Emotional strain due to the
responsibility for human life
C. The
need
to
consider
strategic
implications
of
seemingly
mundane
elements of crisis
D. The knowledge that the
government is not giving
full
support
to
the
operations
11. This social learning theorys
major premise is that people
commit whenever and wherever
expectations of gain and crime
exceed expectations of losses of
respect
to
social
bonds.
Expectations determine conduct.
A. Neutralization theory
B. Differential
association
theory
C. Commitment theory
D. Labeling theory

12. These theories view crime and

delinquency as a result of the
frustration and anger people
experience over their inability to
achieve legitimate financial and
social resources.
A. Strain theories
B. Psychological theories
C. Differential
association
theory
D. Labeling theories
13. Edwin Sutherland expounded
the
theory
of
_____
which
contented that criminal conduct
is learned behavior, the learning
is incurred by communication
with others, that the information
learned is about criminality thus,
one tends to become a criminal.
A. Differential association
B. Psychoanalysis
C. Containment
D. Mobility
14. Which of these statements is
FALSE?
A. Religion
in
advance
societies
tends
to
the
collective
or
group
experience
B. Participation
in
an
organized religion activity is
higher
among
women,
especially widows
C. Some religious attractive to
the deprived because they
promise rewards in the
other world
D. Religion has served as a
functional
alternative
to
political extremism
15. Which of the following factors
is considered as psychologically
related to delinquency?
1. Mental
deficiency
and
retardation
2. Psychoneuroses
3. Psychoses
4. Emotional tensions
5. Learning capacity
A. 4, 5, 1 and 2
B. 1, 2, 3 and 4
C. C. 3, 4, 5 and 1
D. 2, 3, 4 and 5

16. This theory suggests when

people find they cannot achieve
valued goals, through legitimate
means they experience stress
and frustration, which in turn
may
lead
to
rule-violating
behavior.
A. Strain theory
B. Sociological theory
C. C. control theory
D. D. cultural deviance theory
17. A child who is associated with
people who are alcoholics and
drugs addicts will most likely
become like them. This is the
theory of ______.
A. Neutralization
B. Differential association
C. Social bond
D. Delinquent subcultures
18. Social learning theorists view
violence as something learned
through behavior modeling. The
following are sources of behavior
models, expect:
A. Family member
B. Political leaders
C. Mass media
D. Environmental experience
19. Which of the following is not
common tactics in terrorism?
A. Robbery
C.
Bombing
B. Hijacking
D. kidnapping
20. It is studied that as one goes
older in age, there is a decline in
criminal activities. This is known
as
A. Age-line curve
B. Aging-out phenomenon
C. Parkinsons law
D. Gender-crime relationship
21. If
the
population
in
municipality A is 195,000 and the
crime volume is 2,540, what is
the crime rate?
A. 1230.6
C. 1465.2
B. 1302.6
D. 1203.5

22. How is the modification of

home
conditions
by
death,
divorce, or desertion referred to?
A. Family cohesiveness
B. Family migration
C. Family disintegration
D. Broken home
23.
This
personality
system
controls the gateway to action.
A. Alter ego
C. id
B. Ego
D. superego
24.
The following are causes of
alcoholism EXCEPT;
A. It gives soothing effects
B. It is an appetizer before
meals
C. Infantile level of response
D. It
is
an
escape
from
personal problems
25.
A person suffers from ______
when he developed maladaptive
behavior in his childhood as a
result of an external influence
that later on becomes a part of
his lifestyle and which he uses to
relate to the world around him.
A. Personality disorder
B. Personality behavior
C. Abnormal behavior
D. Abnormal personality
26.
What
is
the
process
of
interpreting our own behavior in
ways to make it more acceptable
to the self usually with the use of
good
reasons
or
alibis
to
substitute for real cause.
A. Projection C. sublimation
B. rationalization
D.
compensation
27. This contemporary approach
relates to events taking place
inside the body, particularly in
the nervous system.
A. Neurobiological approach
B. Phenomenological approach
C. Cognitive approach
D. Psychoanalysis approach

28. One of the following is not a

terroristic attack.
A. Hostage taking
C.
Robbery
B. Bombing
D.
Assassination
29. Which
of
the
following
statements is FALSE?
A. All
human
behavior
is
motivated,
that
is,
the
human is incited to action
by something that gives
direction or sustains action
B. An extended family is a
regular and accepted fact in
Filipino community
C. People of the old times
explain things as good or
evil spirits
D. Religion is not necessary in
the improvement of the
behavior
30. Which theory states that are
human actions are developed
through learning experiences?
A. Strain theory
B. Sociological theory
C. Behavior theory
D. Personality theory
31. A situation on period in which
are very uncertain; difficult or
painful, especially a time when
action must be taken to avoid
complete disaster or breakdown.
A. Incident
C. Crisis
B. Natural disaster D.
Hostage taking
32. The seizure or detention by a
person of another person and a
threat to kill, injure or continue
to detain him/her unless a third
party does or abstain from doing
it.
A. Hostage
C.
Hostage taking
B. Hostage taker
D.
Negotiator
33. To
arrange
or
settle
conferring or discussing.
A. Negotiation C. Crisis
B. Negotiate
D. Deal

by

34. In Crisis Management model

that
encompasses
prediction,
prevention and preparation.
A. Inactive phase
B. Proactive phase
C. De-active phase
D. Reactive phase
35. This
phase
covers
the
implementation of contingency
plan when a crisis situation
occurs despite the proactive
measures take.
A. Inactive phase
B. Proactive phase
C. De-active phase
D. Reactive phase
36. The
stage
that
entails
planning, organizing, training and
stockpiling of equipment and
supplies
needed
for
such
crises/emergencies.
A. Prevention stage
B. Prediction stage
C. Preparation stage
D. Performance stage
37. This
stage
involves
the
institution of passive and active
security measures as well as
remedy
or
resolution
of
destabilizing factors leading to
such crises/emergencies.
A. Prevention stage
B. Prediction stage
C. Preparation stage
D. Performance stage
38. This stage involves foretelling
the likelihood of crisis occurring
whether natural or man-made
through continues assessment of
all possible threats and threat
group.
A. Prevention stage
B. Prediction stage
C. Preparation stage
D. Performance stage
39. A type of hostage taker whose
intent is to commit crime and to
escape.
A. Prisoners
C. Professional
B. Terrorist
D.
None
of these

40. A type of hostage taker whose

objective
is
for
political
advantage and economic lineage.
A. Prisoners
C.
Professionals
B. Terrorist
D.
None
of these
41. Rules to follow during hostage
negotiation, except;
A. Use of civilian clothes
B. Use of protective armor
C. Talk to the members and the
leaders
D. Elicit a promise
42. Which statement is FALSE is
hostage negotiation?
A. Start
with
a
positive
approach
B. Dont take too much
C. Never ask the hostage taker
to surrender
D. Dont impose, never got to
him at once
43. A non-negotiable item in crisis
management.
A. Food
C. Freedom
B. Clothing
D.
Weapons
44. A syndrome where female
hostages who were held together
with the robbers, in a vault for
several days. It has been observe
that there has been a change of
values-set on the part of the
hostages after their release; they
expressed strong attachment to
their captors, to the point of not
testifying against them.
A. Apathy Syndrome
B. Stockholm syndrome
C. Terroristic Syndrome
D. All of these
45. A terrorist who operates and
aspires
to
political
power
primarily within a single nation.
A. International terrorist
B. National terrorist
C. Transnational terrorist
D. Regional terrorist

46.
This is a terrorist who
operates across national borders,
whose
actions
and
political
aspirations may affect individual
of more than one nationality.
A. International terrorist
B. National terrorist
C. Transnational terrorist
D. Regional terrorist
47. A terrorist who is controlled
by, and whose actions represents
the
national
interest
of
a
sovereign state.
A. International terrorist
B. National terrorist
C. Transnational terrorist
D. Regional terrorist
48. Groups fighting the majority of
the community where the support
base will depend on ethnic,
religious, or linguistic minorities
at
odds
with
the
majority
community.
A. Marxists
Revolutionary
Group
B. Anarchist Group
C. Pathological Groups
D. Minority
Nationalistic
Groups
49. A long term strategy for
bringing
about
a
Socialistic
Revolution. The official of the IRA
and the Italian Brigade Rosse are
excellent examples.
A. Minority
Nationalistic
Groups
B. Anarchist Group
C. Pathological Groups
D. Marxists
Revolutionary
Group
50.
Western societies are now
experiencing a new form of
terrorism from men and women
who, for the sake of a shared
ideology and a common faith is
the worldwide revolution (rather
than money) are ready to cross
frontiers to pursue their causes.
A. Neo-Fascist and Extreme
Rightwing Groups
B. Pathological Groups
C. Ideological Groups
D. Anarchist Groups

51.
They serve as stimuliproducing action that satisfies a
need:
A. Interest
B. Motives
C. Perception
D. Drives
52. The following are a behavioral
form that arises out of conflict,
EXCEPT:
A. Approach-Avoidance
B. Approach-Approach
C. Avoidance-Approach
D. Avoidance-Avoidance
53. A
person
who
behaves
abnormally,
with
un
clear
perception of reality, and might
not even aware that he is
suffering from this particular
disorder:
A. Psychotic
B. Neurotic
C. Sociopathic
D. Schizophrenic
54. In a hostage situation, nonverbal
communication
which
indicated
openness
and
willingness to listen can be
shown by:
A. Calmly repeating words of
comfort or assurance
B. By not attempting to trick or
lie
C. Keeping arms open and with
other gesture that indicates
that you are willing to
negotiate
D. Posture of a folded arms in
a dominant position
55.
Formulation is an effective
planning; formulation of policies,
procedures and techniques for
dealing with sudden violent acts
of terrorist:
A. Crisis Management
B. Hostage Negotiation
C. Stress Management
D. Political Analysis
56. According to Albert Bandura,
behaviors
are
transmitted
through examples. Children learn

how to behave by fashioning

their behavior after of those
others. We call this theory as:
A. Experience learning
B. Social Learning
C. Observational learning
D. Mock learning
57. Antonio,
a
funeral
parlor
attendant takes place pleasure in
imagining
having
sexual
intercourse with newly dead
young female bodies who were
victims of suicides or vehicular
accidents. What sexual deviant
act did Antonio commit?
A. Necrophilia
B. Incest
C. Rape
D. None
58. In the field of terrorism, the
most common tactic used is:
A. Kidnapping
B. Assassination
C. Bombing
D. Extortion
59. One of these words is
related to others ___________:
A. Average
B. Great
C. Grandeur
D. Magnificence
60. What is negotiable in
following choices:
A. Swapping of prisoners
B. Caliber .45 gun
C. Ammunitions
D. M16 Rifle

not

the

61.
It is characterized by infantile
level
of
response,
lack
of
conscience, deficient feeling of
affection
to
others
and
aggression
to
people
and
environment:
A. Neurotic personality
B. Psychopathic personality
C. Schizophrenic personality
D. Compulsive neurosis
62. These
are
the
behavioral
outcome arising from conflict:
A. Approach-Avoidance
B. Approach-Approach

C. Avoidance-Approach
D. Avoidance-Avoidance
63.
Sigmund Freud is one of the
most popular psychologists who
developed the so called Psycho
Analytical/Dynamic
Theory.
Which of the personality system
studied by Freud that said to be
the one that controls the gateway
to action?
A. Id
B. Super ego
C. Ego
D. Alter Ego
64.
Anything a human does that
involves
self-initiated
action
and/or reaction to given stimulus:
A. Behavior
B. Human Behavior
C. Human Learning
D. Human Reaction
65. These are inborn behavior, any
behavior reactions or reflexes
exhibited by people because of
their inherited capabilities or the
process of natural section:
A. Learned Behavior
B. Controlled Behavior
C. Inherited Behavior
D. Inborn Behavior
66. It is said to be a stable set of
characteristics and tendencies
that determine the similarities
and differences of people:
A. Personality
B. Character
C. Attitude
D. Behavior
67.
Manifest thru apprehension,
tension,
restlessness
and
uneasiness from anticipation of
danger:
A. Frustration
B. Anger
C. Anxiety
D. Stress
68.
An irrational fear which is
fixed,
intense,
uncontrollable,
and most of the times has no
reasonable foundation:
A. Phobia

B. Compulsion
C. Obsession
D. Regression
69.
Is an idea that persistently
recurs
in
a
persons
mind
sometimes against his wish,
though it may have no basis at
all:
A. Phobia
B. Impulsion
C. Obsession
D. Compulsion
70.
Is an irresistible impulse to
perform certain acts that are
repetitive and ritualistic:
A. Phobia
B. Compulsion
C. Obsession
D. Regression
71.
Caused by painful memories
associated with some shocking
experiences which are repressed
and cannot be recalled:
A. Antero grade Amnesia
B. Retrograde Amnesia
C. Amnesia
D. Localized Amnesia
72.
A sensory perception in the
absence of an actual external
stimulus:
A. Hallucination
B. Delusion
C. Impulsion
D. Compulsion
73.
A
mental
disorder characterized
by
a
breakdown of thought processes
and
by
poor
emotional
responsiveness and the common
symptoms
include auditory
hallucinations
or
bizarre delusions:
A. Schizophrenia
B. Mental Retardation
C. Neurosis
D. Psychosis
74.
Sexual gratification is attained
through the pain inflicted upon
the sexual partner:
A. Sadism
B. Voyeurism

C. Fetishism
D. Masochism
75.
Gratification is taken from
wearing clothes of the opposite
sex and acting their opposite
roles:
A. Voyeurism
B. Transvertism
C. Lesbianism
D. Fetishism
76.
It is one of personality
disorders in which there is
recurrent
suspicions
without
justification,
preoccupied
by
unjustified
doubts,
hostility,
oversensitivity and tends to see
his self as blameless:
A. Schizoid
Personality
Disorder
B. Schizotypal
Personality
Disorder
C. Paranoid
Personality
Disorder
D. Borderline
Personality
Disorder
77.
It is characterized by overly
concerned with their appearance
and exaggerated impression of
emotion:
A. Schizoid
Personality
Disorder
B. Borderline
Personality
Disorder
C. Narcissistic
Personality
Disorder
D. Histrionic
Personality
Disorder
78.
It is the Terrorist Group that
was formed in 1991 during the
peace
process
between
the
Philippine government and the
nationalist/separatist
terrorist
group,
the
Moro
National
Liberation Front (MNLF):
A. Jemaah Islamiya
B. Moro
Islamic
Liberation
Front
C. Rajah Solaiman Movement
D. Abu Sayyaf
79. In English translation, it means
Back to Islam:
A. Jemaah Islamiya

B. Moro
Islamic
Liberation
Front
C. Rajah Solaiman Movement
D. Abu Sayyaf
80.
Is the Palestinian Sunni
Islamic or Islamist political party
that governs the Gaza Strip.
A. Al Qaeda
B. Hamas
C. Hezbollah
D. Taliban
81.
In hostage situation the
general tendency of the hostage
taker is to:
A. Hostage
a
prominent
personality
B. Hostage
a
person
with
abnormal personality
C. Hostage a person with good
personality
D. Hostage
a
person
with
disputed personality
82.
If a negotiation failed in spite
of its peaceful delivery, then
_______ will be the last resort:
A. Surrender
B. Killing
C. Assault
D. Execution
83.
What is the Cardinal Rule in
Negotiation?
A. Commander
should
not
negotiate;
Negotiator
should not command.
B. Negotiator
should
not
negotiate;
Commander
should not command.
C. Field Commander should
not
negotiate;
Field
Negotiator
should
not
command.
D. Commander should not be
bribed; Negotiator should
be intelligent.
84.
They are generally unlearned
and simply comes out, out of
mans instinct, which can be seen
among instinct-instinct survival
behavior:
A. Habitual Behavior
B. Instinctive Behavior
C. Initiative Behavior

D. Instant Behavior
85.
One of the causes of human
behavior in which the feeling or
impression created by given
stimulus, leads to a particular
reaction or behavior:
A. Perception
B. Awareness
C. Sensation
D. None of the above
86.
The feelings and behavior of
mentally ill persons have no
relationship to the feelings and
behavior of the mentally healthy
person. Only mentally ill persons
experience delusions.
A. Absolutely True
B. False
C. It depends
D. Maybe
87.
There are different ways to
interact with other people, one of
it
is
by
being
protective,
idealistic,
righteous,
and
by
referring to law, rules and
standard. This ego state is called:
A. Child-ego-state
B. Adult-ego-state
C. Parent-ego-state
D. All of the above
88.
If the person transact by
having a parallel stimulus and
response pattern from one ego
state to another, it is called:
A. Complimentary Transaction
B. NonComplimentary
Transaction
C. Equal Transaction
D. Non-Equal Transaction
89.
One of the factors of learning
is made through the use of audiovisual aid, reviews, drills, and
other means:
A. Motivation
B. Reinforcement
C. Extinction
D. Association
90.
One of the factors of learning
states that learning should be
made recent in the minds of

learners for them not to forget

what they have learned:
A. Extinction
B. Reinforcement
C. Interest
D. Regency

behavior in a way that seems

reasonable to oneself:
A. Identification
B. Rationalization
C. Repression
D. Sublimation

91.
The theory that looks at each
individual as important factor in
determining his or her own
growth:
A. Human Theory
B. Humanistic Theory
C. Growth Theory
D. Biological Theory

97.
When a homosexual works as
a physical therapist and find
sexual satisfaction in performing
his job, in meeting his needs and
impulses, what kind of defense
mechanism is he using?
A. Rationalization
B. Sublimation
C. Displacement
D. Projection

92.
This theory advocates that
personality traits are the result of
learning as one interacts with
people:
A. Social Learning Theory
B. Social Bond Theory
C. Social Structure Theory
D. Conflict Theory

98.
Are those in the twilight zone
between
normality
and
abnormality:
A. Psychotic person
B. Neurotic person
C. Psychopathic person
D. Psychoneurotic person

93.
They
are
unconscious
psychological
processes
that
serve as safety valves to provide
relief from emotional conflict and
anxiety:
A. Coping Mechanism
B. Fighting Mechanism
C. Defense Mechanism
D. Safety Mechanism

99.
Is defined as the development
of a trait or traits which are the
opposite of tendencies that we do
not want to recognize:
A. Displacement
B. Reaction Formation
C. Denial
D. Projection

94.
A process whereby one makes
up for some real or imaginary
inadequacy by doing well in
another activity:
A. Compensation
B. Rationalization
C. Identification
D. Substitution

100. A belief that is clearly false

and that indicates an abnormality
in the affected person's content
of thought:
A. Hallucination
B. Neurosis
C. Fantasy
D. Delusion

95.
Is an unconscious process
where unacceptable urges or
painful, traumatic experiences
are completely prevented from
entering consciousness:
A. Compensation
B. Substitution
C. Repression
D. Regression
96.
It is
intended

a fallacious thinking
to justify ideas and

26. 1. D
27. 2. C
28. 3. A
29. 4. B
30. 5. A
31. 6. A
32. 7. C
33. 8. B
34. 9. D
35. 10. D
36. 11. C
37. 12. A
38. 13. A

1.26. B

ANSWER KEY FOR HUMAN BEHAVIOR

2.27.A
3.28.C

1. B
2. C
3. B
4. C
5. A
6. C
7. D
8. C
9. A
10. A
11. B
12. C
13. C
14. B
15. C
16. A
17. C
18. A
19. C
20. B
21. C
22. A
23. A
24. D
25. B

4.29.D
5.30.B
6.31.C
7.32.C
8.33.B
9.34.B
10.
35.D
11.
36.C
12.
37.A

39. 14. D

13.
38.B

40. 15. C

14.
39.C

41. 16. A

15.
40.B

42. 17. B

16.
41.C

43. 18. B

17.
42.C

44. 19. A

18.
43.D

45. 20. B

19.
44.B

46. 21. B

20.
45.B

47. 22. C

21.
46.C

48. 23. B

22.
47. A

49. 24. C

23.
48.D

50. 25. A

24.
49.D
25.
50.C
34.
35.
36.
37.
38.
39.

26. C
27. C
28. D
29. C
30. B
31. A
32. C
33. A
B
C
B
C
A
B

40.
41.
42.
43.
44.
45.
46.
47.
48.
49.
50.

D
B
A
C
A
C
B
B
D
B
D