Professional Documents
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bfhouse@gmail.com
(980) 216-9433
Charlotte, NC 28226
SUMMARY
PROFESSIONAL EXPERIENCE
Electrolux, Charlotte, NC
Infrastructure Project Manager
Managing multiple multi-million dollar network and server refresh projects in Electrolux facilities across
North America.
Projects typically Network, PBX, SAN and server refresh and upgrades or conversions.
Managed multiple projects in a fast paced environment with minimal management intervention
by prioritizing activities on each project.
Gathered appropriate resources for each project based on scope as not all projects are the
same.
Established the project budget and project schedule maintain both throughout the project to
bring in on budget and on schedule. I am best when working under pressure and take pride in
being someone you can rely in.
Managed issues and risks to keep the project within the guidelines established by the project
sponsor.
Managed outside vendors as a part of projects so they provide what was contracted; both
materials and labor. Managed them as a partner not a vendor.
Communicated accurate and timely status of the project to project team members and
stakeholders.
Time Warner Cable, Charlotte, NC
September 2011 August 2013
Infrastructure Project Manager
Managed multiple client engagements. These engagements consist of a matrixed delivery teams.
Projects supported business needs to upgrade or expand capabilities; either hardware and/or
software (i.e. adding server hardware or VM, expanding SQL or Oracle database
configurations).
Responsible for managing multiple implementations of new server and network hardware
capacity upgrades
In all projects, responsible for acquisition of capital and resource funding.
Responsible for primary customer communications for particular applications within the Time
Warner Cable suite of products.
Bank of America, Charlotte, NC
2004 - 2011
Enterprise Change Technology and Operations
Portfolio Manager
Responsible for two client portfolios and managing a team of Project Managers.
Responsible for managing a team of Project Managers executing projects to bring new
capabilities to the bank or server capacity upgrades. Projects were brought in on time 97% on
time and within 12% of budget.
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Responsible for overall health of these portfolios and reporting status to senior management
within the client and the senior management within my division. Overall projects were kept in
Green status 98% of the time.
Responsible for financial transparency between the technical team and the Line of Business.
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the clients requirements for subsequent implementation. Result: client was able to quickly
implement an enterprise content management.
Led projects to perform analyses of clients content; inventory, categorization, and life cycle
enabling fast assessment and implementation of Web Content Management systems.
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EDUCATION
Bachelor of Science, Data Processing/Business Administration, Lambuth University, Jackson TN
ASSOCIATIONS
Project Management Institute (PMI)
American Management Association (AMA)