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February 2010

Business
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About the Author The Next Evolution of Marketing


Connect with your Customers by Marketing with Meaning
By Bob Gilbreath, McGraw-Hill Books, 2010

M arketing with meaning –


the breakthrough strategy
for connecting with customers!
pushing a product or service,
Marketing with Meaning woos
customers by offering them
something of value independent
of purchase.
The old interruptive
Bob Gilbreath is Chief model of marketing
Marketing Strategist at doesn’t work. In The Next Evolution
Bridge Worldwide, one of Customers are tuning of Marketing, Gilbreath
out. They no longer unveils a revolutionary
the nation’s largest digital
listen to in-your-face new approach to
advertising agencies and messages. Instead, business that fills the
part of WPP. Bob leads the they demand meaning gaping voids left in
Strategic Planning team in the brands they buy bottom lines when
within the agency, advising and the marketing that people started tuning
clients such as Procter & reaches them. out. Gilbreath describes the
marketing revolution now
Gamble, ConAgra Foods,
underway and the powerful
Kroger, Luxottica, and Marketing strategist Bob forces driving it.
Abbott. His writing has been Gilbreath’s hot new concept,
featured in Brandweek, he Marketing with Meaning,
has spoken at Ad:Tech and represents the next evolutionary WHY YOU NEED THIS
step in a progression following BOOK
Harvard Business School,
direct marketing and permission
and taught classes at NYU marketing. This groundbreaking This book is your guide to
and Miami University. methodology engages customers surviving and thriving in this
and wins their business by adding marketing revolution.
value to their lives. Rather than

The Next Evolution of Marketing | Bob Gilbreath


BusinessSummaries.com

The Nutshell
WHAT IS MEANINGFUL MARKETING? Permission Marketing
When your marketing is meaningful, people 1. Seek consumer approval and input prior to
the approach.
choose to engage with you in an exchange that
2. “I can choose whether or not to receive
they perceive as valuable. But engagement is relevant advertising.”
only the beginning. Whatever your product 3. “Give and take’ dialogue
or service may be, when your marketing is
4. Authorization
meaningful, the marketing itself adds value to
people’s lives, whether or not they immediately 5. Focus on message
buy what you’re selling. The marketing itself Marketing with Meaning
is if of value to consumers independent of the 1. Create marketing that invites consumer
product or service. participation.
2. “The marketing itself improves my life,
Make no mistake: meaningful marketing so I will both notice you and give you my
is not pro bono marketing, nor is it cause business.”
marketing (although cause marketing can 3. “Value-added” benefit
certainly be meaningful). To be sure, moving 4. Service
products and making money are still the goal
5. Focus on meaning
and usually the result. If they aren’t, it’s not
marketing.
WHAT MARKETING WITH MEANING The best way to illustrate the value of meaningful
CAN DO FOR YOU is to look deeply within pioneering brands that
are charting a unique but consistent course.
Permission marketing represents a distinct
Dove, Nike, Burger King, and the Partnership
improvement over the tradition “tell and sell”
for a Drug-Free America are but four examples
approach to marketing, but in many ways it
of major brands that are executing this new
has made our jobs harder, as it has fuelled
approach in truly significant ways.
consumers’ desire and motivation to opt out of
marketing altogether. They have abandoned interruption,
created marketing that people choose to
Marketing with meaning is the antidote
engage with, connected with them in a variety
to opting out; it adds value to people’s lives
of innovative new forums, and successfully
independent of purchase – which, as it turns
launched meaningful campaigns that have
out, is far more likely to win their business and
positively affected both their numbers and the
their loyalty. It’s marketing that is often more
quality of life of the people they’re targeting.
meaningful than the product it aims to sell.

The Next Evolution of Marketing | Bob Gilbreath

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