Kier Construction

QUALITY MANAGEMENT PLAN

Project Name EfW CHP Facility, North Yard, Devonport
Project Number: C1005
Location: North Yard, Devonport Dockyard, Plymouth

Approved by:

Dated:

Signed:
KIER Project Manager
Reviewed by:

Dated:

Signed:
KIER (ENTER TITLE)
Accepted by:

Dated:

Signed:
Supervising Engineer

QMP Issue 02

Page 1 of 11

Kier Construction
Issue and Amendment Record
Revision
Number
01
02

QMP Issue 02

Date

Description of Change

Produced
/
Amended
by

First Issue
Revised for comment

Page 2 of 11

Kier Construction

Contents
Section
1 - Introduction
2 Requirements
Management
3 Value Engineering
4 Stakeholder
Management
5 Assurance
Management

Title
1.1
1.2

Overview
Definitions

4
4
4
4
4

5.1

Project Organisation

5.2

Authorities and
Responsibilities
Risk Management
Goals, Objectives and
Performance Monitoring
Review and Reporting
Document Control
Design and Design Control
Operational Control
Monitoring
Inspection and Verification of
the Works
Non-Conformance

5.3
5.4
5.5
5.6
5.7
5.8
5.9
5.10
6 Site rules and
Emergency
Procedures
7 Audit
8 Records

Page

5.11

6
6
6
6
7
7
7
8
8
9
9
9

Appendices
A
B

Inspection & Test Plans

Check Sheets

10

Associated
Documents

Link
Clients Pre Construction Information
Construction Phase Plan
Traffic Management Plan

QMP Issue 02

Page 3 of 11

Kier Construction
1.

Introduction

1.1

Overview
This plan should be read in conjunction with the Construction Phase Plan which
provides the overall framework for the management of the project.
The management of the construction of the new works will conform to the requirements
of BS EN ISO 9001 Quality Management, BS EN ISO 14001 Environmental
Management, BS OHSAS 18001 Management of Health and Safety and Kier
Management Process Maps.
This plan covers:
Design Management and Control
Quality Assurance.
Quality Control
This plan identifies the key interfaces, the allocation of responsibilities and the methods
and controls to be applied. References to Standards, Codes of Practice, Client Company
Procedures and Kier Company Processes are made where appropriate.
These planned arrangements will enable Kier to clarify requirements, minimise risk and
ensure that potential errors are identified and corrected. It is important for the success
of the project that all staff working on it are aware of these arrangements. The site
manager is responsible for advising and directing site personnel in order that those
personnel understand and carry out their responsibilities diligently. Good
communications are critical to the success of the project.
The Kier Construction Quality and Environmental Manager is responsible for verifying
the implementation of this plan via audit and surveillance activities.

1.2

Definitions
Any acronym or abbreviation will be preceded by the word or words to which they apply
in full.

2.

Requirements Management
The evolution of the project requirements will be documented in tender, meeting and
review notes.

3.

Value Engineering
Where appropriate value management provides an opportunity for the project team to
optimise value for money and performance within the design review processes. The
provision of best value solutions is a key objective for Kier Construction.

4.

Stakeholder Management
Stakeholder Management is a thread which runs through the life cycle of all projects
and will be essential if the smooth flow of information and timely approval of
submissions is to be achieved. Stakeholder Management features in Requirements
Management, Hazard Management, Value Engineering and the development of design
and safety reports, to name but a few.
The principle parties are set out in the Project Management Plan.

QMP Issue 02

Page 4 of 11

Kier Construction
5.

Assurance Management

5.1

Project Organisation
Organisational arrangements are set out in the Project Management Plan

5.2

Authorities and Responsibilities

The nominated responsibilities for Quality on the project are:
Company Quality Manager

Nigel Weeks

Quality Manager

Nigel Weeks

Commercial Manager

Tony Luntz

Sub-contract Manager

Paul ONeill

Quantity Surveyor

Rob Wotton

Procurement - Buyer

Jan Macgregor

Document Controller

TBC

Design Co-ordinator

Dominic Primmer

For each key individual on the project the following responsibilities will apply;
a. Achievement of quality through performance of productive work and/or
management of productive resources.
b. Checking that design/production activities have been correctly performed by
others
c. Ensuring that the quality plan is effective through quality management
review and audit

QMP Issue 02

Page 5 of 11

Kier Construction
5.3

Risk Management
The identification of risks to the project with respect to quality, programme and costs
and will be highlighted in:i)
ii)
iii)
iv)
v)

5.4

The project risks register.

Variations in accordance with Engineers Orders.
Technical Queries in line with the TQ/RFI procedure.
Internal meetings and with sub-contractors
Other meetings as required by MVV Umwelt, MVV O&M and Envi-con

Goals, Objectives and Performance Monitoring

The project performance will be monitored in two main areas:

i)
Relationships with the Client and the Project Team (via customer satisfaction
reports)
ii)
Construction activities - H&S, environment, cost, quality and progress.
Progress against project targets established within the project business plan will be
reported at weekly team meetings and in reports to the Sector Manager.
(Refer also to Construction Process Map Lv3 Item 4.2.17)
5.5

Review and Reporting

The Project Manager will ensure that contract documents, including client requirements,
relevant codes, standards, specifications and instructions issued are reviewed by KCL
team members and sub-contractors. This will enable the project requirements to be
adequately defined and documented, any changes recorded and documented, and the
necessary resources/arrangements to be undertaken.
The project team will hold weekly meetings, as a minimum, to review performance to
date and to plan in detail the remaining activities. Minutes will be taken and actions
required and completed recorded.
Meetings and lines of communication will be established with all stakeholders to ensure
aspirations are managed and requirements met.
The Sector Manager will include details of this project in a monthly report and a 3monthly forecast to the KCL board for contract review. Formal monthly review meetings
take place on the Last Wednesday or Thursday of the month.

5.6

Document Control
The KCL document control system will be set up, managed and maintained by the
Document Controller with surveillance by the Project Manager and Q&E Manager to
ensure that the system is operating correctly.
MVV Umwelt has implemented their own collaborative online document control system
ThinkProject which all parties must conform with. This is maintained by MVV Umwelt.
There are two levels of access to ThinkProject:1.) Project Manager and/or document controller have full access and can upload
documents onto ThinkProject.
2.) All other parties including suppliers will have view and download only access.

QMP Issue 02

Page 6 of 11

Kier Construction
ThinkProject web address = https://www.baulogis.com/v30/login
General Access Log in Details

User Name = kieraccount

Password = lysander02

All documents/drawings sent to MVV Umwelt and sub-contractors will be under cover of
a letter or Document Transmittal Forms with unique identification.
Obsolete drawings / documents will be marked superseded and kept in a separate file
for record purposes and reference if required.
The master files will be maintained / controlled by the Document Controller on the local
server and regularly backed-up onto Kiernet. Hard copy files will be kept in agreed
locations and will be readily identifiable.
Changes to approved documents will be reviewed and approved in the same way as the
original document and where possible by the same personnel or organisation. Issuers
shall ensure that revised documents are clearly and positively identified to all
appropriate organisations or persons in receipt of previous issues.
The Project Manager will ensure that quality/ handover record packages are approved
and forwarded to MVV Umwelt in accordance with an agreed handover process.
5.7

Design and Design Control (PM 4.3.03 & 4.3.04)

Kier Construction design consultants will issue design control plans indicating their
controls/checks and methodology for verification/validation of the design.
Kier Construction and the design team will have continual dialogue and both formal and
informal meetings to review the design development of temporary and permanent
works elements. (See also Construction Phase Plan)
A design change control procedure will be agreed and adhered to in accordance with
MVV project manual and contract review procedure in Schedule 23.

5.8

Operational Control
Operational control is primarily documented in method statements. Additional control
may be provided by works procedures for a particular work aspect, the project needs in
this respect will be determined by the Project Manager, in consultation with the project
Quality Manager.

5.9

Monitoring
Monitoring and measurements with respect to site operations will be taken to ensure
that:

Contract Conditions are being met;

Objectives and targets are being met.
Appropriate standards of care are being maintained with respect to the construction
and protection of the works

QMP Issue 02

Page 7 of 11

Kier Construction

5.10 Inspection and Verification of the Works (Construction Process Map Lv3 Item
4.3.11)
5.10.1 Inspection and Testing Generally
All works will require approval of Inspection and Test Plans (ITPs) prior to work
commencing on site. These will be produced and provided by Kier staff and subcontractors and reviewed and approved by KCL before issuing to EnviCon for
acceptance.
KCL will issue approved ITPs to sub-contractors for compliance.
Records of checks, inspections and tests will be maintained in accordance with the ITP
and sign off of hold points demonstrated before works can proceed further.
The inspection and test plan will indicate who will be responsible for approval of
documents and key inspections.
Materials testing will generally be carried out by a UKAS registered laboratory if any
external testing is required. Load testing will be by a Lloyds registered company where
appropriate.
The Project Manager will ensure that the sub-contractors provide the required
certification for all items for the permanent works and that these are incorporated into
the master files.
The control of material delivery and handling will be in accordance with Kier
Construction process map 4.4.07. Critical items shall be inspected on receipt and
records kept.
The Project Manager will ensure that timely snagging lists are prepared, with
subcontractors where applicable, to ensure work is correctly completed. These lists will
include reference to any outstanding Non-Conformance Reports (NCRs) / concession
applications / TQs.
5.10.2 Inspection, Measuring and Test Equipment
Site staff will maintain schedules of the equipment on site and calibration records will
be maintained of the site checks carried out including control and calibration of survey&
test equipment as set out in PM 4.3.01.
The consequences of measurements and tests made with equipment found to be out of
calibration will be reviewed promptly by the Team Leader; any non-conforming items
shall be reported.
5.10.3 Traceability
Traceability will be maintained to relevant drawings, specifications, purchase orders,
production batches, inspection and test records and delivery notes.
5.11

Non-Conformance
All instances of non-compliant actions, damage or non-conforming product shall be
reported. The NCR will detail the nature and cause of the non-compliance, the action
(agreed) to rectify the issue and any further actions that are proposed to be taken to
prevent recurrence. PM 4.03.02 refers.

QMP Issue 02

Page 8 of 11

Kier Construction
6

Site Rules and Emergency Procedures

All personnel will be briefed on the Site rules as part of the Inductions to the project. A
copy of these rules will be posted in the Kier Site Management Office, Table Top
Mountain, North Yard, Devonport Dockyard, Plymouth.
The Project Manager will ensure that arrangements are in place to enable the
continuation of the contracted works following a significant site emergency or should
personnel with nominated responsibilities become unavailable (for example through ill
health). Deputising arrangements will be briefed to the project team.

Audit
Audit requirements will be determined by the Project Manager together with the
company Q&E Manager, where appropriate the project will be included on the company
audit schedule.

Records
The records to be produced will be generated primarily from the ITPs and monitoring
sheets. (See attached appendix A)
The Project Manager will be responsible for ensuring that these plans are followed by
KCL staff and sub-contractors and that the appropriate records and associated
documents are produced and filed.
A copy of all quality handover documentation is to be retained for a minimum of four
years (or such longer period as may be determined by statutory or regulatory
requirements or by direction from the client).

QMP Issue 02

Page 9 of 11

Kier Construction
APPENDIX A INSPECTION & TEST PLANS
INSERTED UPON WORK COMMENCING

QMP Issue 02

Page 10 of 11

Kier Construction
APPENDIX B - CHECK LISTS
INSERT A LIST OF CHECK SHEETS SELECTED FROM THE MAIN CHECK LIST INDEX
ONCE PROJECT START DATE AND EXECUTION IS FINALISED.

QMP Issue 02

Page 11 of 11