1 Which Star Health insurance policy are you currently covered under ?

2 At present, your source of Income?

Employee in a Govt. Organisation
3 What is your major reason for opting for a Star Health insurance?
4 Please provide the details of the Star Health policy that you are currently using
5 Have you compared the policy/policies with other companies before going for Star Health?
6 If yes what were the reasons you were you chose Star Health?
7 What do you expect more from Star Health Policies at present moment?
8 Are you currently satisfied with the existing plans in Star Health?
9 If no specify reason
OPD
3 Reminder from the compa
10 Are you looking for a better policy?
Yes
27 No
11 Would you like to switch for other companies for more benefits?

Family Health Optima

34
30 Employee in a Private Sector
36
Features & Benefits
12 Brand Value
Family Floater
48
Yes
62
Trust
6 Persuaded By Someone
Higher sum insured & international coverage in normal floater plans
Yes
92 No
8
eminder from the company for renewal
3
Comprehensive cover without capping
73
Yes
13 No
87

Medi-Classic
17 Senior Citizen Red Carpet Policy
8 Self Employed
15 Business
11
Pension Holder
17 Claim Settlement
48 Hospital & Network Coverage
23
Group/comprehensive
8 Individual
44
No
38
13 Low Premium Rates
15
Brand Recognition
32
al floater plans
Less waiting period for pre e

nsive cover without capping

8 Comprehensive Policies

4 Claim Ratio
ess waiting period for pre existing diseases

8 Cardiac Care Policy

24 Others
40

OPD facility

Diabeties Policy

28

7 Star Super Surplus

7 Star Super Surplus Floater

urplus Floater

5 Accident Care

6 Individual Travel Period

2 Star Sree Family Care Insurance

1
Which Star Health insurance policy are you currently covered under ?
Family Health Optima
Medi-Classic
Senior Citizen Red Carpet Policy
Comprehensive Policies
Cardiac Care Policy
Diabeties Policy
Star Super Surplus
Star Super Surplus Floater
Individual Travel Period
Star Sree Family Care Insurance

34
17
8
8
4
7
5
6
2
2

Family Health Op

Senior Citizen Re

Cardiac Care Pol

Star Super Surp

Individual Travel

Chart Title

Family Health Optima

Medi-Classic

Senior Citizen Red Carpet Policy

Comprehensive Policies

Cardiac Care Policy

Diabeties Policy

Star Super Surplus

Star Super Surplus Floater

Individual Travel Period

Star Sree Family Care Insurance

2
At present, your source of Income?
Employee in a Govt. Organisation
Employee in a Private Sector
Pension Holder
Self Employed
Business

30
36
8
15
11

Employee in a

Pension Holder
Business

Chart Title

Employee in a Govt. Organisation

Employee in a Private Sector

Pension Holder

Self Employed

Business

What is your major reason for opting for a Star Health insurance?
Features & Benefits
Brand Value
Claim Settlement
Hospital & Network Coverage

12
17
48
23

Chart Title

Features & Benefits

Brand Value

Claim Settlement

Hospital & Network Coverage

Please provide the details of the Star Health policy that you are currently using
Family Floater
Group/comprehensive
Individual

48
8
44

Chart Title

Family Floater

Group/comprehensive

Individual

Individual

Have you compared the policy/policies with other companies before going for Star Health?
Yes
No

62
38

Chart Title

Yes

No

If yes what were the reasons you were you chose Star Health?
Trust
Persuaded By Someone
Low Premium Rates
Brand Recognition
Claim Ratio

6
13
15
4
24

Chart Title

Trust

Persuaded By Someone

Brand Recognition

Claim Ratio

Low Premium Rates

Premium Rates

What do you expect more from Star Health Policies at present moment?
Higher sum insured & international coverage in normal floater plans
Less waiting period for pre existing diseases
OPD facility

32
40
28

Chart Title

Higher sum insured & international coverage in normal floater plans

Less waiting period for pre existing diseases
OPD facility

l floater plans

Are you currently satisfied with the existing plans in Star Health?
Yes
No

92
8

Chart Title

Yes

No

If no specify reason
OPD
Reminder from the company for renewal
Comprehensive cover without capping

3
3
2

OPD

Comprehensive cover

Chart Title

OPD
Comprehensive cover without capping

Reminder from the company for renewal

Are you looking for a better policy?

Yes
No

27
73

Chart Title

Yes

No

Would you like to switch for other companies for more benefits?
Yes
No

13
87

Chart Title

Yes

No