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A STUDY ON EFFECTIVENESS OF TRAINING

PROGRAMMES CONDUCTED BY ACS PVT LTD


PROJECT REPORT
(A Report Submitted in Partial Fulfilment of the
Requirements for the Degree of Master of Business
Administration in Pondicherry University)

Submitted by
Ms.U.RAMALAKSHMI
Enrolment No: 0211390058
MBA: Human Resource Management

DIRECTORATE OF DISTANCE EDUCATION


PONDICHERRYUNIVERSITY
PONDICHERRY 605 014
2013

CERTIFICATE OF THE GUIDE

This is to certify that the Project Work titled A STUDY ON


EFFECTIVENESS OF PERFORMANCE APPRAISAL SYSTEM IN KUMAR
INDUSTRIES
is a bonafide work of Ms.U.RAMALAKSHMI Enroll No:
0211390053 Carried out in partial fulfilment for the award of
degree of MBA HRM of Pondicherry University under my
guidance. This project work is original and not submitted earlier
for the award of any degree / diploma or associateship of any
other University / Institution.

Signature of the Guide


Prof.J.George Fernandaz
M.Com,M.B.A,M.Phil
Associate Professor
Department Of Commerce
Loyola College, Chennai-34

Place:
Date:

DECLARATION BY THE STUDENT

I, Ms. V.S.MEENATCHI hereby declare that the Project Work


titled A Study on Effectiveness of Training Programmes
conducted by ACS Pvt Ltd is the original work done by me
and submitted to the Pondicherry University in partial
fulfillment of requirements for the award of Master of
Business Administration in Human Resource Management
is a record of original work done by me under the
supervision of Prof.J.George Fernandaz.

Enroll No: 0211390053


Date:

Signature of the Student

ABSTRACT
The study focuses on the Training and Development in ACS. Arcadia
consulting services (ACS)has been delivering services and solutions to
healthcare industry in workflow automation of transcription services.
Training and development is the field concerned with organizational
activity aimed at bettering the performance of individuals and groups in
organizational settings. Rapid changes in technology and growth of
organizations require training and development programme to fill the gap
between level of skills required in an employee, and those already possessed
by him/her.

ACS has assembled an experienced and talented team of professionals


in all facets of business including Management, Technology Infrastructure,
Application Development & Testing, Transition/Application Roll Out, Sales &
Marketing, Accounting, HR and Administration. This team is geographically
spread between Canada, US and India.
ACSs automation solutions currently cover 10 practice areas including
Family Practice, Internal Medicine, Pediatrics, OB/GYN, Gastroenterology,
Endocrinology, Hematology, Oncology and Nephrology.
The main objective is to study the effectiveness of the training and find
the factors that dissatisfies employee training programmed and to create
awareness among the employees towards the training program.

The

research instrument used in the study is Questionnaire. The statistical tool


used for analysis in the study is chi-square.
From the findings of the study the suggestions are given to the company to improve
the training program which may lead to increased productivity in ACS.

ACKNOWLEDGEMENT
I would like to my sincere thanks to our Director Prof.G.
Anjaneya Swamy provided me an opportunity to study in this esteemed
institution.
I express my deposit and sincere thanks to our respected
PULC Twinning Programme Co-ordinator Prof. Dr.M.John Sundar David
who has given me an opportunity to do this project.
My profound gratitude is also due to Prof.J.George
Fernandaz, Project guide for their valuable guidance and constant
encouragement in successful completion of this project.
My special thanks to ACS Pvt Ltd, other staff members of
the organization who spent their precious time in explaining to me the
activities and other functions of various financial information.
I am immensely pleased to record my deep sense of
gratitude to all the faculty members of the Department Of Management

Studies, PULC
guidance.

Twinning Programme for their continuous support &

It is my foremost duty to express my gratitude to my


Parents and Friends for their moral support and encouragement without
which it could not be a complete one. Finally I thank god almighty for
providing great strength to complete this project.