1.

Hi my name is Stefan Vulovic,I am 26 years old, I live in

Belgrade,Serbia. Ifinished two faculties academy for diplomacy ad
security ,and falulty for small and medium enterprises. I am fluent in
English. I have good diplomatic skills,and I am exelent in
communication. Because I been on retorics classes and I was speking
in public a couple of times,I have been on tournaments in retorics
dialogs. I am organizes person and very ambitious.
2. I THINK I WOULD BE A GREAT CABIN CREW because I like to travel ,I
like to meet new people,I am fascinated with other cultures, and I
want to travel all around the world ,that I like my passion. i always look
life on the bright side,and I am optimistic.
I work very hard and I am good in under pressure situations. I am very
adaptable to situations around me. And emirates gives me all this
possibilities and progression in my career.
3.WHY WORK FOR EMIRATES?
I genuinely think they are the best airline in the world and I want to work for the best. They
hire from all over the world (over 130 countries!) so would love to work with all different
nationalities of people such a multi-cultural airline. They have won over 400 awards, they
are at the forefront of all new developments e.g. A380s. Also so much growth and
expansion happening, e.g. recently new partnership with Qantas, new routes being added all
the time e.g Milan to New York from the autumn. Finally the career progression they offer
working up from economy to business to first, then on to senior stewardess and purser, then
so many opportunities in training, recruitment, cabin crew manager etc.

BECAUSE I have been a maanger and I have diplomas in that field.

4. DUBAI
However after doing so much research it really does seem an incredible place to live! So
much to do there (beach, watersports, malls, desserts, skiing!!), and it is so multi cultural and
cosmopolitan and would be such an exciting change!

UAE
Is made of is one of the seven emirates that make up the country population is 2 000 000.
It is a cosmopolitan multi cultural city.

Today, Dubai has emerged as a cosmopolitan metropolis that has grown steadily to become
a global city and a business and cultural hub of the Middle East and the Persian Gulf region.
[8]

It is also a major transport hub for passengers and cargo. AlthoughDubai's economy was

historically built on the oil industry, the emirate's Western-style model of business drives its
economy with the main revenues now coming from tourism, aviation, real estate, and
financial services.[9][10][11] Dubai has recently attracted world attention through many innovative
large construction projects and sports events. The city has become symbolic for
its skyscrapers and high-rise buildings, in particular the world's tallest building, the Burj
Khalifa. In addition, Dubai is home to other ambitious development projects including man-

made islands, hotels, and some of the largest shopping malls in the region and the world.
This increased attention has also highlighted labor and human rights issues concerning the
city's largely South Asian workforce.[12]Dubai's property market experienced a
EMIRATES AIRLINE It is the largest airline in the Middle East, operating nearly 3,400 flights
per week [3][4] from its hub at Dubai International Airport, to more than 133 cities in 74
countries across six continents.[5] Cargo activities are undertaken by the Emirates
Group's Emirates SkyCargo division.[6]
As a result Emirates was conceived in March 1985 with backing from Dubai's royal family,
with Pakistan International Airlines providing two of the airline's first aircraft on wet-lease. It
was required to operate independent of government subsidies, apart from $10 million in startup capital. The airline became headed byAhmed bin Saeed Al Maktoum, the airline's present
chairman.
Emirates operates a mixed fleet of Airbus and Boeing wide-body aircraft and is one of the
few airlines to operate an all-wide-body aircraft fleet, at the centre of which is the Boeing 777.
Emirates also has orders for 140 Airbus A380s and became the second operator of the type
after Singapore Airlines. Emirates is an industry bellwether for aircraft purchases, having
purchased 200 aircraft in 2013 alone.[14]
Emirates has built up a strong brand name as a leader in the aviation industry, particularly in
terms of service excellence, and its very rapid growth, coupled with consistent profitability.
Emirates has won numerous awards it was ranked 8th by Air Transport World for "Airline of
the Year" in 2012. The award has been given based on recognition of its commitment to
safety and operational excellence, customer service trendsetters, financial condition
including a 25-year consecutive annual profit.[15] Emirates is rated as a four-star airline by
aviation consultancy group Skytrax. The airline was voted Airline of the Year in 2013.[16]

5.

Here are some examples of group exercises:

Example 1. You are 12 people on a sinking ship. There is an escape

boat, however only 8 people fit in it. Your group has to discuss who will
be saved. You have 15 minutes to make an unanimous decision.
Woman and children
,people with injuries or mental diseases physical
the one that will not enter are the one that are good swimmers and
have atletic skills and that are mentally capable to endure at sea

6. Why would you like to work for Emirates? For this question you are given 4000 characters,
approximately 500 words, to answer it. For this question you will need to include the key values of
the company in order to truly impress the Emirates group. These include:

Curiosity

Professional

Empathetic

Progressive

Visionary

Cosmopolitan

A passion for customer satisfaction

Embracing other cultures

A positive attitude

A natural ability to provide excellent service in a team environment

The ability to deal with people from many cultures

In this stage of the Emirates cabin crew assessment day you have to write
an essay on a selected topic. Popular choices are include: introducing
some good places to visit in a country, writing a thank you letter, and
writing a report about a holiday that you have recently taken. For hints and
tips on how best to go about writing answers of this nature, check out our
writing tips page.
In this assessment you will split into groups of about 20 and given a brief
along the following lines: There has been a mix up at the airport and even
though 20 people had placed orders for hire cars there are only 10 cars
available. What should you do?
There are similar variants to this situation as well. At the end of the
discussion, one of the assessors comes in and plays the part of someone
who didnt receive a car. You have to comfort her and this tests your
empathising skills as well. In order to do well in this group discussion you
have to bear in mind the key values, mentioned above as well as not

being too overbearing. For more information and tips, see our group
exercise section.
The Emirates cabin crew psychometric test is a personality profiling test that
normally takes 45 minutes to complete. There are 180 questions to answer in this
psychometric test. It has been claimed that it is impossible to prepare for these
tests but extensive research has proved this to be false. In fact, with proper
preparation, understanding how these tests work and appreciative of what the
employer wants you will be able to answer the questions in a line that is in sync
with what Emirates want. Find out how we can help you here.
At a date that has been previously arranged at the Emirates assessment day you
will face the final interview. This is the last step of the Emirates cabin crew
recruitment process. Some popular Emirates cabin crew interview questions
include the following:

Can you describe a time when you received constructive criticism.

Yes on my faculty that I must strive for the best grades and be special in
everything that I do and to be the best in every subject,ehich I succeded my
average grade was almost 9

What do you find challenging?

Describe a stressful event in your life and how you dealt with it.

Have you ever had to deal with a difficult client? How did you do so?

Why nationalities do you think you will have the most difficulty dealing
with?

I never had prblems with different nationalist because I deeply respect all
the cultures an all the faiths religions,and I try to oick up knowledge from other
people and there lifestyles thought percetiond and look on life, tradiotions,that
is the best learning, I am a budistmy self and I look all of us as one big family
here on planet erath learning from each other,and I find all of us equal.

Tell me about a time when you had to make a difficult decision.

What was the worst mistake you have ever made?

That I didnt applied before a couple of years ago for dubai emirates and
not see the economic collapse that my country is going through,beacues there
is a chanse for me to progress in my career

What do you know about Dubai?

What do you know about Emirates Airlines?

These questions are just a sampling of what you will receive on the day.
However, in order to answer these questions correctly it is worthwhile to check
out ourSTAR method articles as well as the perfect preparation: A Skype
interview with a trained expert.
We hope you have enjoyed this guide and wish you success in your application
for a prised place on the Emirates Cabin Crew.

strenghts

I pride myself on my customer service skills and

my ability to resolve what could be difficult
situations.
I like to make sure that my work is perfect, so I tend to
perhaps spend a little too much time checking it.
However, I've come to a good balance by setting up a
system to ensure everything is done correctly the first
time.

weakneses
Being organized wasn't my strongest point, but I
implemented a time management system that really
helped my organization skills.
Sometimes, I spend more time than necessary on a
task, or take on tasks personally that could easily be
delegated to someone else.

How do you handle stress

A typical interview question, asked to get a sense of how

you handle on-the-job stress, is "How do you handle
pressure?" Examples of good responses include:

Stress is very important to me. With stress, I do the

best possible job. The appropriate way to deal with stress
is to make sure I have the correct balance between good
stress and bad stress. I need good stress to stay motivated
and productive.
I react to situations, rather than to stress. That way, the
situation is handled and doesn't become stressful.
I actually work better under pressure and I've found
that I enjoy working in a challenging environment.
From a personal perspective, I manage stress by
visiting the gym every evening. It's a great stress reducer.
Prioritizing my responsibilities so I have a clear idea of
what needs to be done when, has helped me effectively
manage pressure on the job.
If the people I am managing are contributing to my
stress level, I discuss options for better handling difficult
situations with them.
I find that when I'm under the pressure of a deadline, I
can do some of my most creative work.

WHY WOULD WE HIRE YOU

Because I am very professional in every job I do,because I
have exxelent time management,I am polit and intelligent
person that knows hot to handle difficult situations and

pressure,because I am a good team player ,motivated to

progress and to build a career.
I have a great amount of patience and compassion
Difficult situations
When asked the job interview question "How did you handle
a challenge?" be sure to include specific examples of how
you handled a particular difficult situation. Discuss how you
researched the issue and contributed to finding a solution.
Examples of good responses include:

During a difficult financial period, I was able to

satisfactorily negotiate repayment schedules with multiple
vendors.

When the software development of our new product

stalled, I coordinated the team which managed to get the
schedule back on track. We were able to successfully
troubleshoot the issues and solve the problems, within a
very short period of time.

A long-term client was about to take their business to a

competitor. I met with the customer and was able to
change how we handled the account on a day-to-day basis,
in order to keep the business.
Chalenging
I find challenging when people around you do not see a
bigger picture or canot see success and are not motivated to
achieve something.because I am a person who strives for
success and evolution of your skill and whole being carreer.
When people are not organized and dont respect schedule
and working ethics.

Have you ever had to deal with a difficult client? How did you do so?

Yes I had a client who was always complaining on food that it was to cold or to
hot,or quality ,but the food was great and we never had complaints really just this
man working in a firm who was really unhappy and negative all the time. I told my
shefs and driver that ewe pay attention when we maked food for the company
he was working in that everything must be perfect because they ordered every
day,my driver new that guy was he was the one waitning in front of that firm for
the food in the afternoon and cuole of time me myself went and drive to that firm
to be specialy nice to him and said to him in ersonally that we will do anything for
outr customers and we really paid attention to the whole firm just for him and
aafter a while he was very pleased because he acquaired attention that he
needed the foofd was not really the problem he is ur best customer now.

-What you know about the role of a cabin crew member.

The role of an air cabin crew member is to provide excellent customer
service to passengers while ensuring their comfort and safety
throughout the flight. They are trained to deal with security and
emergency situations which may arise and can administer first aid to
passengers.
Cabin crew ensure that all emergency equipment is in working order
prior to take off and that there are enough supplies for passengers.
They also help passengers to board the plane and give a
demonstration of safety procedures and equipment.
Air cabin crew strive to make the flying experience a pleasant one for
the passengers and will serve refreshments and meals and sell gifts
and duty-free items. Cabin crew may work on short or long-haul
flights.

WHY DO YOU WANT TO BECOME A CABIN CREW MEMBER?

You will, most probably, have already answered this question when completing
the application form. If this is the case, have a look at your application form
response prior to the interview to make sure you give an alternative answer and
also that you do not contradict yourself the second time around.
When answering this question, concentrate on covering the following
elements:
-The main reason why your ambition.
-The suitability of your personal qualities and attributes.
-The positive aspects of the role variety, flexibility, working with others, etc.
-Helping others/Customer care, etc.
I enjoy my current job, I would now like a career that is more challenging, varied
and exciting. I believe my own personal qualities would suit the role of a cabin
crew member

WHAT WOULD YOU DO IF YOU SAW ANOTHER CABIN CREW

MEMBER BEING RUDE TO A PASSENGER?
Whilst this type of situation is very rare, it has happened and therefore, you
should be ready for this type of question. As cabin crew you have a lot of
responsibility on your hands and therefore, you should try to resolve the situation
yourself. It is important to always apologise when something has gone wrong and
in this case, this is what you should do first. Try to soften the situation by perhaps
offering the passenger free soft drinks. Do not offer free alcohol as this could
make them aggressive as time goes on and they think about the situation they
have just found themselves in. Try to avoid escalating the situation to a formal
complaint unless the passenger absolutely insists.
- If you need to, report the incident to your senior cabin crew member.

Hi Madalina,
I am happy you find the website useful. To answer your questions:
1A Mr. Smith You can see what other available seats are in the
plane and offer him options. I have seat 1F available for you that has
more leg room or we have row 10ABC available if you wish to have
the entire row for yourself
10C Mrs. Jones Mostly what parents want is to have their children
entertained and acknowledged. A child is mostly happy with anything

he can bang on or play with so you can use plastic cups, papers and
pen for drawing and my personal favorite, a paper signed by the
captain and the entire crew, Congratulations Baby Jones for your first
flight with our airline Big impact
As for the flat-mates exercise, yes, pairing them by nationality is not a
good idea. Actually, how you solve the issue is absolutely irrelevant.
Is how you and your group members agree and disagree on this
certain topic, how you integrate in the group and how you reach a
conclusion.
All the best with your interviews,
-Kara