Professional Documents
Culture Documents
Client Service
Providing service excellence to clients (students, faculty and colleagues) both internally and
externally.
Working Relationships
Working collaboratively with others to achieve organizational goals
Team Participation
Time Management
meets deadlines
uses time appropriately
establishes priorities
analyses reasonable alternatives and takes action in a timely manner
allocates and manages resources effectively
Team Management/Development
Other
customize for items no included in general listing but which are important to the position or the individual
performance
consider competencies which may have been overlooked
Part 2 Working Environment: This area is intended to provide an opportunity for a staff
member to provide feedback to their manager about topics such as adequacy of tools available to do
ones job, ergonomics of the workspace, safety issues (please note that safety concerns should be
addressed immediately however action taken may be recorded here), training and development
opportunities, workload issues, levels of communication and feedback provided by the manager,
whether your job description is a reflection of what you do and/or any other interests or concerns.
Written completion of this section is not required but discussion is
Record the result of any specific goals that were achieved through the year
Make notes of any specific skills development that occurred related to the requirement of the
position
Identify specific skills to enhance/improve the contribution or performance of duties
Identify any challenges that occurred and what happened
Identify and specific training and development that occurred.
Goals and expectations that you and the employee have discussed
Customer feedback
Coworker feedback
Feedback from other Supervisors
Notes you have made throughout the year
Emails from other people who have commented on the employees work
Changes that have impacted performance such as reorganizations
Ratings
Managers are expected to use the full range of evaluations as appropriate. The rating scale builds up
from 1 to 5. For example to be rated a 4 the assumption is that the staff member is achieving level 3
performance. Below is the description of the ratings. For new staff, supervisors are encouraged to
rate performance based on expected levels of accomplishment.
Distribution:
Human Resources
General Services Complex
200 University Avenue West
Waterloo, Ontario, Canada N2L 3G1
519 888 4567 ext 35935