Professional Documents
Culture Documents
Content
ULHT strategic context and direction
10.30
11.00
11.00
1.00
Break
1.00
2.00
2.00
4.30
Lunch
It
Speaker
Kevin Turner
Deputy Chief
Executive
Pauleen Pratt
Interim Chief
Nurse
Helen Nicholson,
Assistant Director
of Organisational
Development
LeadershipinPracticeProgrammeCohort4version2
leadershipinpractice
Content
Speaker
9.30
1.00
Managing Change
2.00
4.15
Action Learning
4.15
4.30
LeadershipinPracticeProgrammeCohort4version2
leadershipinpractice
Content
Speaker
9.30
12.00
Budget management
1.00
4.30
LeadershipinPracticeProgrammeCohort4version2
leadershipinpractice
Day 4 Tuesday 1 July 2014, Training Room 1, Grantham
Time
Content
Speaker
9.30 4.30
Patient safety is at the heart of everything we do. And yet despite our best intentions, our great compassion and our
professionalism, we still make mistakes in healthcare. Research has indicated, for example, that about one in every
twenty patient deaths in hospital are avoidable and that most adverse incidents are.
In other industries, the sources of errors or failings are well known. They are people human beings, who are fallible
and flawed. Recognising this, other safety-critical sectors such as aviation, petrochemicals and the armed forces
have been able to dramatically improve their safety. They have done this by using human factors and we can do the
same.
This day asks the group why things go wrong for our patients and why all of us, including your own staff, make
mistakes. We will look at common types of human error and how to prevent them, and how we can improve our nontechnical skills communication, awareness of situations and team-working. We will also have a whistle-stop tour of
the safety work carried out by the NPSA, the NHS Institute and the Health Foundation.
Learning outcomes:
People buy into the leader before they buy into the
vision
John C. Maxwell
LeadershipinPracticeProgrammeCohort4version2
leadershipinpractice
Day 5 Tuesday 15 July 2014, Training Room 1, Grantham
Time
Content
Speaker
9.30 12.15
1.00 4.30
LeadershipinPracticeProgrammeCohort4version2
leadershipinpractice
Content
Speaker
9.30
1.00
1.45
4.30
LiA Conversation
Understand their responsibility to be a role model and articulate to their team how they can individually and
collectively improve patients experiences on their ward
Develop the skills and confidence to have courageous conversations and challenge poor practice in others
when it is observed
Know how they can create a consistent culture in their area of responsibility where patients are genuinely put
at the heart of everything that they do
LeadershipinPracticeProgrammeCohort4version2
Leadershipinpractice
Content
11.00- 2.00
leadershipinpractice
LeadershipinPracticeProgrammeCohort4version2