Ware Housing Objective Questionnaire:

1.

Warehouses emphasize ____ and their primary purpose is to

maximize____.
a. Product storage; throughput
b.
Product storage; usage of available storage space
c. Rapid movement of product; throughput
d.
Rapid movement of product; usage of available storage space
Ans: (b)
2.
Distribution centers emphasize ____ and their primary purpose is to
maximize____.
a.
Product storage; throughput
b.
Product storage; usage of available storage space
c.
Rapid movement of product; throughput
d.
Rapid movement of product; usage of available storage space
Ans: (c)
3.
Throughput refers to:
a.
Storage capacity of a warehousing facility
b.
Volume through a pipeline
c.
Inventory turnover in a one-month period
d.
Amount of product entering and leaving a facility in a given
time period
Ans: (d)

4.

The primary factor that distinguishes a distribution center from a

warehouse is:
a.
Distribution centers tend to be multi-story buildings
b.
Distribution centers stress storage
c.
Distribution centers stress rapid movement of products
through the facility
d.
Distribution centers tend to be smaller than warehouses
Ans: (c)
5. Warehousing and ____ are substitutes for each other.
a.
Transportation
b.
Materials handling
c.
Packaging
d.
Procurement
e.
None of the above
Ans: (a)

6.

____ And ____ refer to adjustments associated with the quantity of

product.
a.
Accumulating; allocating
b.
Allocating; assorting
c.
Sorting; accumulating
d.
Sorting; assorting
Ans: (a)
7.
____ Involves bringing together similar stocks from similar sources.
a.
Bulk-breaking
b.
Assorting
c.
Accumulating
d.
Sorting
Ans: (c)

8.

____ Refers to building up a variety of different products for resale

to particular customers.
a.
Accumulating
b.
Allocating
c.
Sorting
d.
Assorting
Ans: (d)
9.
____ Refers to a process where a product is received in a facility,
occasionally married with product going to the same destination, and
then shipped at the earliest time, without going into longer-term
storage.
a.
Just-in-time
b.
Cross-docking
c.
Consolidation
d.
Turbo logistics
Ans: (b)
10. ____ Warehouses are similar to common carriers.
a.
Public
b.
Private
c.
Contract
d.
Cross-dock
Ans: (a)
11. Which of the following is not a characteristic of public warehousing?
a.
Requires no capital investment from user
b.
User receives a regular bill for space used
c.
Good for companies dealing with large volumes of inventory
d.
Lack of control by user
e.
All are characteristics

Ans: (c)
12. Bonded storage in a public warehouse refers to:
a.
Products being stored in a public warehouse and no duties or
taxes paid until the products leave the facility
b.
Products that are insured by a general warranty bond
c.
Products that are bonded as required in the order
specifications
d.
Products that are subjected to regular inspections
e.
None of the above
Ans: (a)
13. A field warehouse is:
a.
A facility that is often used as a field sales office along with
the traditional storage function
b.
A facility established primarily to hold material serving as
collateral for a loan
c.
A facility that is primarily used as a break-bulk point
d.
A facility located in a number of remote areas from the main
production facility
Ans: (b)
14. ____ Warehousing is owned or occupied on a long-term lease by the
firm using them.
a.
Public
b.
Private
c.
Contract
d.
Multi-client
Ans: (b)

15. All are characteristics of private warehousing, except:

a.
Owned or occupied on a long-term lease by the firm using
them
b.
Feasible when demand patterns are irregular
c.
Users have a great deal of control
d.
May reduce an organizations flexibility
e.
All are characteristics
Ans: (b)
16. All are true concerning contract warehousing, except:
a.
Can also be referred to as third party warehousing
b.
35 year contracts appear to offer benefits to both user and
provider

c.
More cost effective than private warehousing
d.
More flexible than public warehousing
e.
All are characteristics
Ans: (d)
17. Multi-client warehousing mixes attributes of ____ and ____
warehousing.
a.
Public; contract
b.
Public; common
c.
Common; private
d.
Private; contract
Ans: (a)

18. One of the best pieces of advice with respect to the design of
warehousing facilities is to:
a.
Avoid consultants
b.
Build up rather than out
c.
Use common sense
d.
Maximize space utilization
Ans: (c)
19. Tradeoffs must be among space, labor, and ____ with respect to
warehousing design.
a.
Cost
b.
Construction materials
c.
Speed
d.
Mechanization
Ans: (d)
20. The primary advantage of variable slot locations in a warehouse is:
a.
Increased space utilization
b.
Better materials handling
c.
Ease of record keeping
d.
More logical and simple product layout
Ans: (a)
21. The primary advantage of fixed slot locations in a warehouse is:
a.
Increased space utilization
b.
Better materials handling
c.
Knowledge of where specific products are located
d.
Improved employee morale
Ans: (c)

22. As one builds higher, building costs____, while warehousing

equipment costs tend to ____.
a.
Increase; decrease
b.
Increase; increase
c.
Decrease; decrease
d.
Decrease; increase
Ans: (d)
23. Which of the following statements about a one-dock layout is false?
a.
Each and every dock can be used for both shipping and
receiving
b.
it requires carriers to pick up and deliver at specific times
c.
Goods move in a straight configuration
d.
Product may sometimes be reloaded in the vehicle that
delivered it
e.
All of the statements are true
Ans: (c)
24. Which of the following is not a tradeoff in warehousing design?
a.
Two-dock versus single-dock layout
b.
Build up versus build out
c.
Order picking versus order taking functions
d.
Space devoted to aisles versus space devoted to storage
e.
All are tradeoffs
Ans: (c)
25. Which of the following is not a benefit associated with paperless
warehousing?
a.
Low cost
b.
Reduced clerical work
c.
Decreased picking and shipping errors
d.
Improved order picking efficiency
e.
all are benefits
Ans: (a)
26. It is possible for paperless warehousing facilities to have payback
periods of approximately ____ months.
a.
6
b.
12
c.
18
d.
24
Ans: (c)
27. Recent estimates suggest that only approximately ____ of a facilitys
cubic capacity is actually occupied by product.
a.
55%
b.
40%
c.
25%

d.
10%
Ans: (d)
28. ____ tend to be the standard workhorse in many warehousing
facilities.
a.
Forklifts
b.
Pallet jacks
c.
Dock carts
d.
Conveyor systems
Ans: (a)
29. Which of the following is false?
a.
Warehouse work can be strenuous and physically demanding
b.
The use of racks may improve space utilization by allowing
for narrower aisles
c.
Goods can be moved by a combination of manual,
mechanized, and automated methods
d.
Warehouse workers tend to be easily motivated
e.
All are true
Ans: (d)
30. Software packages that control the movement and storage of
materials within an organization refer to ____ systems.
a.
Enterprise resource planning
b.
Materials requirement planning
c.
Warehouse management
d.
Inventory management
Ans: (c)
31. The most frequent injuries among warehousing personnel involve:
a.
Feet
b.
The torso
c.
Hands
d.
back and shoulder
e.
None of the above
Ans: (d)
32. ____ Regulations deal with many aspects of warehousing safety.
a.
OSHA
b.
FDA
c.
FTC
d.
WSA
Ans: (a)
33. What is dunnage?
a.
a type of packaging material that is placed inside of boxes
b.
a slang term for a particular type of ocean liner
c.
Additional transportation fees that are charged to small
shippers

d.

Material that is used to block and brace products inside

carrier equipment
Ans: (d)

34. Which of the following is not one of the four questions associated
with effective management of hazardous materials storage?
a.
What material is being stored
b.
Why is it being stored
c.
What is the materials source
d.
Where is it being stored
e.
All are questions
Ans: (c)
35. It is estimated that the theft and pilferage of products stored in
warehousing facilities causes losses in the range of ____ to ____ times
the products value.
a.
Five; six
b.
Four; five
c.
Three; four
d.
Two; three
Ans: (b)
36. Many organizations hold safety stocks as part of their inventory.
Which of the following is a reason for holding safety stocks?
(a) To improve stock holding levels
(b) To improve stock accuracy levels
(c) To cater for demand forecast errors
(d) To cater for a large storage capacity.

37.Which of the following stock valuation methods is based on a cost

estimate made before the part is purchased?
(a) Standard costing
(b) FIFO
(c) Average costing
(d) LIFO.

38 .When using the ABC approach to stock categorization.

Which of the following describes class C items?
(a) High value, high risk
(b) High value, low risk
(c) Low value, high risk
(d) Low value, low risk
39. Warehouses and stockyards are two types of storage facilities.
Which of the following is the most appropriate factor to consider in the
design of a stockyard?
Answers
(a) Structure
(b) Services
(c) Surface
(d) Shelving.

40. Which of the following categories of materials handling equipment

does a counterbalanced type belong to?
(a) Gravity Conveyor
(b) Fork lift Trucks
(c) Picking Robot
(d) Warehouse Trolley.

42 Which of the following types of container is used to carry oversized

cargo?
(a) Bulk
(b) Flat rack
(c) Reefer
(d) Tank.
43.What is the goods movement status of the outbound delivery after a
goods issue has been cancelled?
a) Cancelled
b) Restarted
c) Not yet started
d) Reversed - sign
44. Which of the following is the name given to a bill of lading where a
carrier free of defects has received goods?
(a) Shipped bill of lading
(b) Claused bill of lading
(c) Ordinary bill of lading
(d) Clean bill of lading.
45. Warehousing conditions and requirements typically:
(a) Remain fairly constant over time.
(b) Are fixed and typically change once per year.
(c) Are very unpredictable.
(d) Rarely remain constant over time.

46. A public warehouse is:

(a) Typically open to the public for the purchase of items at wholesale
prices.
(b) Actually a firm that offers warehouse services for a fee.
(c) Always owned by a group of small retail firms.
(d) Usually requires the users to staff the facility with their people.
47. One difference between a raw materials storeroom, a finished
Goods warehouse, and an in-process inventory warehouse is
regarding the:
(a) Major functions performed.
(b) Source from which goods are obtained.
(c) Complexity of the operation.
(d) a and b.
48. A benefit(s) of public warehousing is that a firm
(a) Can place products close to customers.
(b) Will not need a contract.
(c) Can store a wide range of products.
(d) A and c
49. Many firms are going beyond the basic warehousing
Functions to enhance their overall competitiveness by performing
activities such as:
(a) Labeling products with customer supplied labels.
(b) Performing customer billing operations.
(c) Performing repackaging operations.
(d) All of the above.

50. What are the four functions a warehouse performs?

(a) Reception of goods from a source.
(b) Storage of goods.
(c) Picking of goods from a storage area.
(d) Shipment of goods to a user.
51. The primary objective of a company with regard to
Warehousing should be to:
(a) Always have a lot of warehouse space available.
(b) Have a large inventory of products available.
(c) Maximize the use of the warehouse resources while satisfying
customer requirements.
(d) Avoid oversized shipping cartons.
52. The main resources of a warehouse are (1) space, (2)
Equipment, and (3):
(a) Personnel.
(b) Product liability insurance.
(c) The tax laws.
(d) Government regulations.
53. The key to good monitoring and control of warehouse
Operations is:
(a) Good investigators.
(b) Large budgets.
(c) a lot of people.
(d) a good set of criteria for assessing operations.
54. Measures of warehouse performance are good for?
(a) Completing government requests for information.
(b) Purchasing computers and associated software.
(c) Identifying deviations from good practice.
(d) Developing packaging standards.