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AT HOME WITH
MEDIA TECHNOLOGY
KATE CHURCH IS A LECTURER AND RESEARCHER
IN THE LANDSCAPE ARCHITECTURE
PROGRAM, SCHOOL OF ARCHITECTURE AND
DESIGN, ROYAL MELBOURNE INSTITUTE
OF TECHNOLOGY UNIVERSITY (RMIT).
HER RESEARCH EXPLORES NOTIONS OF
"TEMPORARY-NESS," DISTURBANCE, AND
TRANSITION WITHIN URBAN SPACE.
JENNY WEIGHT LECTURES IN NETWORKED
AND PROGRAMMED MEDIA AT RMIT
SHE RESEARCHES ETHNOGRAPHIC AND
THEORETICAL ASPECTS OF NETWORKED AND
PROGRAMMED MEDIA AND THEIR IMPLICATIONS
FOR MEDIA PEDAGOGY.
MARSHA BERRY IS AN ARTIST AND A
RESEARCHER WHO IS SENIOR LECTURER IN
THE SCHOOL OF MEDIA AND COMMUNICATION,
RMIT UNIVERSITY. HER CURRENT RESEARCH
INVESTIGATES MOBILE MEDIA, URBAN HELDS,
GEOPLACED KNOWLEDGE, AND MEMORY
THROUGH ETHNOGRAPHY AND DESIGN.
HUGH MACDONALD IS A PHD CANDIDATE IN THE
SCHOOL OF MEDIA COMMUNICATION, RMIT
UNIVERSITY. HIS PHD RESEARCH IS ON THE
TRANSFORMATIVE EFFECTS OF SOCIAL MEDIA
ON THE NEW MEDIA LANDSCAPE.
INTRODUCTION
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The way we live in our houses is the result of many small and
some large decisionssome retrospectively, in response to
media gadgets we have purchased, while others are more
proactive, to "make room" for media gadgets. As a lived environment,
"home is perceived as an intersection where ideals and practices of
architecture, industry, policy, advertising and media texts come together with private activities and interpretations of dwellers" (Soronen
and Sotamaa 2004: 223). Whether it is a matter of proactive design,
or a retrospective retro-fit, incorporating media technologies in the
home impacts on domestic space and time.
Although often so ubiquitous that it goes unacknowledged, media
engagement in the domestic realm is fraught with many issues. In this
article we wish to unpack and interrogate some of the decisions that
we make about domestic media technology, and what they do to our
understanding and engagement with "home."
In particular, this article focuses on revealing and articulating the
tensions and solutions that result from the increasingly complex engagement with media and media devices in the early twenty-first-century Australian home. Domestic media technologies are an intrinsic
part of contemporary life; they impact upon our personal relationships
and the way we structure our day. Some media technologies seem to
predetermine the space they must inhabit (because, for example, they
are too large to move around or they require a power cord). However,
fixed technologies are giving way to more portable devices such as
notebook computers and MP3 music playersif you have a portable
music device, not only can you listen to music anywhere, but also at
any time. As advertising campaigns from the 1960s about portable
television imply (Spigel 2001: 393), portable devices seem to evade
the technological determinism inherent in larger devices.
Although there is a trend towards the portable and the personal,
few of us live in houses that do not require some negotiation or redesign to accommodate media engagement. Issues may include noise
control, censorship, access, surveillance, notions of place (what home
is for?), use of space (how do we organize the available rooms?).
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METHODOLOGY
Theoretical, ethnographic, sociological, and phenomenological studies of domestic and urban space, and notions of place such as those
of Bachelard (1997) and de Certeau (1984) inform the current research. To analyze the impact of media technologies on a home, situated, contextual studies can capture the complexity of factors giving
rise to a household's design solutions.
Our initial methodological issue was to work out how to turn
environments that are so familiar and taken for granted into ones
that could be analyzed. Our issue was one previously encountered
by Fiske (1990), who found that "[e]nvironments can be observed
and interpreted up to a point from the outside, but can only be experienced from the inside." Fiske's solution was an autoethnography,
where he attempted to reconcile the meanings that occurred in the
interdiscourse between the social discourses in the text (his home,
or media practice that he was studying) and "those through which
I made sense of my 'self, my social relations, and my social experience" (1990).
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Our own study includes not just studying our own behaviors towards media devices in our homes, but those of our co-inhabitants
as well. The approach to this analysis was that of "defamiliarization."
Bell et al. (2005) observe that defamiliarization, or rendering the familiar strange, is a useful tool for creating space for critical reflection
and thereby opening up new design possibilities. "Estrangement" or
defamiliarization is a formal device used in literature, performance
and visual arts. The device has its origin in Russian formalism in the
early twentieth century (see, for example, Bakhtin 1981). It is also
a research tactic that can shine a light on human behavior that has
become invisible due to familiarity.
Using this tactical device, we started to investigate the interrelationships between home, media devices, and human behavior via situated case studies of our own homes. Our aim was to capture potential
complexity, diversity, and similarity in the ways by which our households engage with media technology. This provided us with four case
studies. Case study 1 was a household of two heterosexual Caucasian
Australian adults, both with professional occupations. The dwelling
in Case study 1 was built in 2006 and is very close to Melbourne's
central business district. Case study 2 was a household of three heterosexual adultstwo parents aged fifty-three and their twenty-threeyear-old daughter. The parents are professional Caucasian Australians
and the daughter is an undergraduate university student. The dwelling
in case study 2 was a Deco bungalow built in 1929. Case study 3 was
a household of two heterosexual males comprising a retired professional father in his early sixties and a twenty-five-year-old son who is
a doctoral candidate. Both are Caucasian Australians. The house was
built in 2001. Case study 4 was a rental household comprising two
heterosexual adults aged thirty-one (female) and thirty-nine (male)
Photography, video and electronic media are becoming increasingly incorporated into the work of ethnographers: as cultural
texts; as representations of ethnographic knowledge; and as
sites of cultural production, social interaction and individual
experience that themselves form ethnographic fieldwork
locales. (Pink 2001:1)
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investigate the specifics of particular spatial and temporal relationships. A similar approach is taken by McCarthy (2001: 19-20) in her
investigation of television In public space where she describes her
method as partly "chorographic," in that it allows her to capture and
examine unique sites, and partly generic, enabling her to find similarities across a variety of sites. In this way, she can explore both sitespecific and generic trends.
The material yielded by the self-documentation kits was also approached as a "cultural probe." As Soronen and Sotamaa explain,
because the emphasis "is not only on exploring user needs ... probes
are supposed to provide opportunities to discover perceptions, attitudes and pleasures people attach to daily activities" (2004: 213).
A probe is a research device designed to stimulate exploration and
is deployed to find out the unknown or unexpected. It generates research outcomes by provoking conversation or triggering memory as
opposed to gathering precise scientific data. Thus:
... the cultural probes approach can be seen as a part of
larger tendency in the development of human factors research
methodology that aim at acquiring a more holistic perspective
on people and their actions. (Soronen and Sotamaa 2004:
213)
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It is important to recognize the largely qualitative nature of these selfdocumentation kits and their role in an ethnographically based research methodology. The study does not attempt to collect data from
a statistically representative sample of the population, but rather It
provides a qualitative "snapshot" to expose and explore some of the
complex interactions, issues, and "design solutions" generated by our
use of domestic media technologies.
An initial phase of our data analysis, and one that featured in an
exhibition we curated to disseminate our research, was to map the
invisible flows of space usage, and speculate on the "territories" that
were being produced as a result. The act of mapping has long been associated with the concept of territory. A simple line on a map can have
far-reaching implications-it determines the country/state/suburb/
zone you live in, it constructs "inside" and "outside," and therefore
abstractly constructs difference. Territory is an act of coding space; it
attributes identity, significance, and meaning to space.
This concept of territory is pertinent to notions of domestic space
as it typically relates to a perception of ownership or "claim" on space.
Ina reductive sense this may manifest in a house through traditional
place-making strategiesit makes a house (impersonal) into a home
(personal). This process further territorializes the built form along the
notions of inside/outside.
In our pilot case studies we sought to capture the domestic use of
space in different ways. First, the floor plans and sketches for each
graund noor
Figure 1
Mappings of case study 1 on days one and four of the media consumption diary period (note: this house has
two storeyseach storey has been mapped separately).
Figure 2
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Example of a mapping technique responding to an anecdote: "X's study takes priority this week, as it always
does when she is approaching exams... She listens to i-lectures on the computershe prefers it aloud rather
than through headphones. This impacts on conversations in the kitchen ... we spend more time in the kitchen
and dining room and use other phones" (case study 2).
for the overall study in that it enabled multiple research inputs and
modes of data to be collected and viewed in conjunction with each
other. In combination these provided rich descriptions and revealed
many intricacies of each householdthe combination becoming more
than the sum of its parts. This method enabled a "triangulation" of
information whereby each set of data "generated within the research
reflects on the others" (Silverstone et al. 1991: 217).
Figure 4
Zone mappings locating
usage of the most common
technologies across all case
studies.
DISCUSSION
Domestic media include a broad range of technologies that have
either been designed specifically for use in the home, or have been
co-opted from other contexts. Some devices, such as the television,
have become so domesticated that they can seem strangely out of
context when they are not located in a home (McCarthy 2001), even
though the pre-history of television had little to do with providing video
entertainment in the home (Williams 2003: 13). The mid-twentiethcentury "consumer durable" phase of domestic appliances included
the development of much broadcast era technology, and has been
described by Williams as the period of "mobile privatisation," which
"served an at-once mobile and home-centered way of living" (2003:
19). More recent portable devices, such as the mobile phone.
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A nod to history helps contextualize the issues and tensions that result
from changing media technologies, changing architecture, and changing expectations of what the home is for. Here are two examples.
In the 1920s, radio was a technical gadget designed for men and
boys. You needed quite a bit of tech nica I knowledge to use it, and itwas
listened to privately, via headphones. Itwas also ugly, potentially dripping battery acid, and not suitable for the increasingly designed living
rooms of the aspiring middle classes (Spigel 1992:26-8). However, by
the 1930s it had been transformed in the context of modern domesticity "into a domestic machine that promised to embellish homes across
the nation" (Spigel 1992: 27). Advertising representations of the role
of the radio in the home at the time started to depict the individual
"as part of a mass audience more than as part of a family" (Spigel
1992: 28) and thus the broadcast transformation of domestic life
commenced. Although "home" is conceived in the bourgeois tradition
as personal and private space (Lefebvre 2007: 314), industrial design
and marketing have always intervened to reconceptualize its nature
and the fantasies that may be entertained there (Spigel 2001). Media
technologies have been instrumental in the transformation of domestic space, and in representing how those transformations can work.
Our second historical example of this nexus between domestic
space, media devices, and human behavior concerns the landline
telephone. Until quite recently the phone was a fixed object and
therefore needed a permanent "nook." This led to the development
of specific phone furniture which might include a seat and a shelf for
phone books and notes (Figure 5). In recent years many such furnishings have been abandoned, for even landline phones have become
cordless, and the phone book is being replaced with Internet search
engines.
Even in Its heyday, the architecture of many Australian houses
never provided a good location for the landline phone and its paraphernalia. Homeowners would make do with the hallway, for example.
Now the need for a telephone nook is obsolete, and dedicated phone
furniture are junk shop curios.
Of course, the telephone had far-reaching implications for personal
relationships, and those implications continue to evolve. Effectively
compressing time and space, the landline phone resulted in a major
change in the perception of personal relations and the dissemination
of information. The distinction between personal and public began
to blur via local telephone exchanges, whereby personal information
was often overheard and passed on by exchange employees (see,
for example, Rakow 1992; Sola Pool 1977). The advent of personal
portable computing and broadband Internet access have further
complicated this privacy issue, necessitating a reconsideration of the
boundaries between notions of public and private, both within the
home and without.
Co-opting technology
Contemporary media devices may be co-opted by individuals from
one context and made to work in a new one. Crabtree and Rodden
(2004) point out that the design of much personal computing and
communications technology commonly used in contemporary homes
Figure 5
Obsolete furniture: "Telephone
Table" by Puf that Down (2006).
Creative Commons (http://
creativecommons.org Aicenses/
by-nc-sa/2.0/deed.en).
was originally created for an office/business environment. The working environment of an office with its focus on "production" and "efficiency" does not necessarily translate well to a domestic environment.
Evidence of these contextual tensions was illustrated by one of our
case study houses: the printer is on the floor because there is nowhere
else to put it; the fax machine is unplugged in the cupboard because
it is used so rarely, and media technology is usually accompanied by
unsightly power cables that never go with the decor (decor is usually
considered more important at home than in the office). Sometimes
our media technologies remain uncomfortably situated in the home
throughout their (and their owners') lives, despite technology companies' attempts at redesigning office technology for domestic contexts,
for example the lightweight, small footprint, neutral-colored printer
(Figure 6).
From the examples above, it is clear that many homes are not particularly well designed for the rather tactical way we use contemporary
media devices, and our houses bequeath us eccentric or outdated
assumptions about how media consumption occurs (for example, having a TV aerial plug in the master bedroom). House occupants must
invent their own design solutions.
Design problems exist along the twin axes of space and time. An
obvious example of the problem of space occurs in domestic environments where dedicated office or entertainment space is not available.
The development of the dual-purpose bedroom/entertainment room
was a popular design solution to the introduction of the portable
transistor radio in the 1950s, a media technology much favored by
those "who had least social opportunities of other kinds" (Williams
2003: 21). Bayley (1990) explores the invention by Sony of the pocket
radio, which resulted in a generation of teenagers taking radio up to
their bedrooms to listen to pop music. Such improvisation through coopting of space has given rise to what Sonia Livingstone (2002) terms
"bedroom culture," where televisions, computers, games consoles.
Figure 6
"Psyche napping in the sun and
on my printer" by Silver Starre.
Creative Commons (http://
creativecommons.org/licenses/
by-nc-nd/2.0/deed.en).
and mobile phones effectively transform the ways in which the space
is negotiated and inhabited.
Two of our case studies had dual-purpose rooms in which computer
equipment is positioned within the bedroom (Figure 7). Such rooms
may result in temporal, as well as the obvious spatial, compromises.
For example, a dual-purpose room used by two or more members of
the household may forcibly structure activities in that room in sequential rather than simultaneous ways.
Our case studies also revealed ways in which architecture and
media devices structured domestic time. In one of our houses, the
kitchen is near the television, and watching teievision is difficult if
there is a lot of noise in the kitchen. The householders must either
negotiate workarounds and compromises, or put up with a clash of
activities.
Figure 7
Example of dual purpose
bedroom (case study 4).
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The inflexible nature of large, fixed media devices such as the television set and the stereo are often reinforced by household media
infrastructure. Cables pull electricity, telephone, Internet, and cable
television in from the street.^ Our devices are umbllically attached to
outlets in the house walls. Lefebvre (2007: 92-3) imagines the house
represented with all these conduits unraveled:
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Figure 8
Movement maps from case study 1 over seven days,
Negotiating Home
Negotiations among occupants may involve the spatial constraints
of the house, the behavioral tendencies/routines of the occupants,
and the uses the media technology will be put to. Design solutions
will reflect issues of ownership, access, and availability. These negotiated design solutions are often improvised. They may include having
multiples of commonly used media devices, timetabling access, rules
for sharing media devices, volume constraints, basic consideration of
needs, etc.
Our households revealed a variety of methods for negotiating individual and group media engagement. However, the main solution
shared by all households was for private media consumption (remembering that each household contained at least two laptops and three
MP3 music players). Devices that were more likely to promote group
engagement are traditional broadcast devices such as television and
radio, yet only one person in one household regularly used the radio,
and television was more often used Individually in all households. (The
person who used the radio reported than she must turn it off when
the other member of the household is in the room, thus effectively
reducing it to a personal device.)
The findings from our technology audit Indicated that fixed devices
are perceived as shared (even if they are often used individually). The
exception is the household with four televisions (case study 3). In this
household a link exists between where the television is located, who
uses it, and when it is watched. Shared viewing occurs in the lounge
room, which is the only room organized to support this kind of usage
due to the position of the television set and the configuration of lounge
chairs, whereas Individual television viewing occurs in the bedrooms.
Neither of the occupants needs to negotiate which program they
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Figure 9
Simultaneous television access
in case study 3.
CO
Figure 10
Accommodating media
infrastructure with domestic
spatial configurations.
Domestic Transformations
As we have shown above, domestic media technologies are transformative of home, but are also transformed by us because of the home.
On the one hand, householders reconfigure their houses structurally,
aesthetically, and perhaps even definitionally (case study 1 has created a music/gym room out of what is marked on the house plan as
a formal lounge). On the other hand, human interaction may be mediated, if not governed, by the situation or the portability of particular
devices. In case study 2, this was exemplified by an Ethernet cable
that dictated where laptop computers could be used. This not only determined the placement of appropriate furniture, but converted that
room to a non-social (work) space, and restructured the tasks that
might occur around this computer to give priority to Internet use. A
set of priorities around purposes for Internet use may be inferred. The
journal notes for case study 2 revealed that listening to an iLecture
took precedence over checking private e-maii accounts. This was a
form of making do or improvisation in the absence of wireless connectivity to the Internet.
The other houses all had wireless access and Internet use permeated the whole space. Checking of e-maii and other Internet-based
activities occurred in the kitchen, living room, bedroom, and dining
room. Because of the spatial freedom achieved by wireless Internet
access, the householders were able to transform the meaning of the
device, for example by using the computer as a recipe book in the
kitchen. Meanwhile, access to the network revolutionized preconceived notions of the spatial and temporal uses of the kitchen.
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A simiiar critique may be applicable to the anaiysis of Beil e( al. regarding the domestic environment in terms of space, community, time,
iabor, and piay (2005:157-9). Our self-documentation kits suggested
that the zones in our houses are much more fluidly used. When space
is so fluid, new boundaries need erecting, and new systems of etiquette are required.
Deleuze and Guattari's (1987) distinction between "smooth"
and "striated" space has useful applications to our understanding
of domestic space(s) in the context of emergent uses of networked
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Figure 11
Inside/outside connections with
Hertzian space.
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For much of the twentieth-century broadcast era, home was an environment of sequential and group activity. As a result of the current interest in personal, hyper-portable devices, the lounge room becomes
obsolete; at best it is a nostalgic and perhaps elitist space. Instead of
the home entertainment center, forward-thinking architects may begin
to design radically multipurpose rooms, one for each householder, catering for all personal activities, from sleeping to grooming to media
engagement. Perhaps only cooking, eating, and sex will require coordination (via wireless-enabled text message).
Twentieth-century suburban space established a "threshold of
sociabilitythe point beyond which survival would be impossible because all social life would have disappeared" (Lefebvre 2007: 316).
Suburban space Includes private space, "where people could spread
out in comfort and enjoy those essential luxuries, time and space,
to the full" (Lefebvre 2007: 316). However, the luxuries of time and
space have evolved since Lefebvre was writing, as we incorporate
more media technologies into domestic life. Householders are reinventing Lefebvre's notion of suburban space as they enter the "global
suburbia of personalized networks. Domestic space/time is now
replete with material connections and devices that literally bring the
outside in. Home has become paradoxical; we go home to experience
being away:
... these "smart skinned" homes of tomorrow develop fantasies about media, mobility, and domesticity... Just as advertisers promised consumers that portable TV would allow them
to imaginatively liberate themselves from domestic doldrums
while remaining in the safe space of the home, the new "smart
skinned" homes of the digital age negotiate a dual impulse
for domesticity on the one hand and the escape from it on the
other. (Spigel 2001: 400)
As domestic space and time evolves with our devices, so will our
sense of polite behavior. Intergenerational tensions surrounding bedroom culture and family time, often the subject of media speculation,
suggest that we are only beginning to renegotiate the etiquette of
being home.
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CONCLUSION
In this article we have charted our initial research into the relationships between domestic technology, space, and time. We have focused on the uses of domestic media technologies, defined broadly,
and considered how houses are adaptedor notto their use. This
adaptation may have occurred spatially (e.g. the reconfiguration of a
room, retro-fitting, etc.), temporally (whereby our domestic habits and
routines may alter), and programmatically (e.g. the dining room table
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ACKNOWLEDGMENTS
The authors acknowledge the support of the Design Research InstitUte, Urban Liveability Program, RMIT University.
NOTES
1. These structurally reconfigure the exterior of the house, considering there was a need to place receiver boxes for these cables in
convenient spots.
2. Space constraints prevent a proper consideration of types of time
that media technologies suggest here. A good introduction to types
of time can be found in Crossan ei al. (2005).
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