Professional Documents
Culture Documents
ON
DEPARTMENT OF MANAGEMENT
SHANTI INSTITUTE OF TECHNOLOGY MEERUT
BATCH-2012-15
1
DECLARATION
I, SUMIT YADAV Student of BBA VI Sem , SIT, Meerut hereby declare that the work
Training and Development is the out come of my own.hardship during summer training period
from 5th June 2014 to 5th Aug 2014 the work is original Submitted to Project Guide Mr. Rahul
Sharma H.O.D., BBA Department , SIT Meerut not mere a copy of any other manuscript. In
past, it was not come out or published by any individual or organization any where for any
purpose. The report submitted by me is authentic in all aspect.
SUMIT YADAV
BBA VI SEM
Roll No. 3396544
ACKNOWLEDGEMENT
It was indeed an opportunity for me to be the part of MAWANA SUGAR COMPLEX
for my summer training, as a partial fulfillment of two-year degree course of
BBA- VI Sem .It was an insightful experience where I was given an exposure in
the field of Sales Coordination. It was during this training that I was able to apply
my theoretical
heartful
thanks
knowledge
to
into
pleasure
to
extend
my
to learn the
key
of
my
coach,
guide
&
irrespective of
their
busy schedule
to various employees of
like
to express
my special
are always a source of inspiration for me & played an important role in making
my summer training a memorable one.
SUMIT YADAV
BBA VI SEM
Roll No. 3396544
PREFACE
Practical and Theory are the two aspects of Management
education. The practical training in the domain of management
courses has received vital importance. It exposes to the potential
manager towards the actual work situation and gives a student
rich insight into what practically is going on inside the industries,
infect it is the implementation of theory into practices which is the
life force of management.
challenges
being
posed
by
the
changing
customer
EXECUTIVE SUMMARY
Present world is the world of competition. There is huge competition in each and
every sector. Every one wants to be ahead of their competitors. The competitive
landscape, rapidly changing technologies, increased complexity of products and
services and more aware and demanding customers are all pushing the
Organization to adopt the customer centric focus. This project was allotted to me
by the marketing department of
In the present dynamic business environment customer play a vital role and is of
centric value to the Organization. Hence satisfying a customer by providing
excellent services is of prime importance to the company.
First of all a proper outline of the entire survey work was decided like research
objectives, research approach. The main objective of the research was to find out
the satisfaction level of the customers from products offered by the company in
the market.
The next step was decide upon other areas of research design. To meet the main
objectives of the research programme a proper sample size was decide upon,
which represents the entire population and help in getting results. Structured
questionnaire was used as research instrument and personal interview method
was used for data collection in the whole survey. Analysis and interpretation were
drawn from the entire data so as to focus on the major problems. Analysis and
interpretation were further used to reach the results and findings of the survey
and were also helpful in making the suggestions.
TABLE OF CONTENT
INTRODUCTION
COMPANY PROFILE
23
PROBLEM DEFINITION
49
OBJECTIVE
54
RESEARCH METHODOLOGY
72
DATA ANALYSIS
75
FINDINGS
80
CONCLUSIONS
88
90
93
ANNEXURE
96
BIBIOGRAPHY
103
INTRODUCTION
The truth behind these words is after becoming number one level downfall starts in
every thing if one is not competing with time.When we are concentrating our mind in the field of
industries or a organization it need to have well trained and experienced people to perform the
activities that have to be done, if the current or potential job occupant can meet this requirement
training is not important, but every new employee regardless of his previous training, education
and experienced needs to be introduced to work environment of his new employment and to be
taught how to perform specific task In another case it is necessary to raise the skill levels and
increase the versality and adaptability of thee employees for their effective performance to all
new and old employees. If no planned programme of training is provided in the organization,
employee manages himself by trial and error or by observing. This training cost much and should
have to be eliminated. In absence of systematic training programme, the training cost would have
been rather higher. The interest of labour and management would be closer if not identical if a
sound training programme is established in the organization.
In organization all types of jobs requires some types of training for their efficient performance to
all new and old employees.Training is the organized procedures by which people learn
knowledge and skill for different purposes.So it is ess3ential part of HRD in a rapidly changing
society employees training and development is not only a activity that desirable but also an
activity that an organization must commut resources to if it is to maintain a viable knowledge by
workforce.
STAFFING
Staffing is the function
by which
TRAINING
Training is the learning process that involves the acquisition of skills, concepts, rules
or attitudes that in crease the performance of the employees. According to E.B.Flippo Training
is the aim of increasing the knowledge and skills of an employee for doing a particular job.
10
According to D.S.Brach Training is organized procedure by which people learn knowledge and
skills for a definite purpose.
DEVELOPMENT
Dale Yoder strongly remarks that training &development of an executive loses their
punch drive and they die on the vine. Training and development are the only the way of
overcoming the executive dropouts.It covers not those activities, which improve job performance
but also those, which bring about growth of personality.In organizational term it is intended to
equip person to gain promotion and hold greater responsibility.
TRAINING:
Training thus means to turn members into productive insiders It is the second step after
recruitment, screening and selection The principles of learning make training
work, thus how a person learns should be the guiding principle in explaining how
a person should be trained Thus training requires
Practice
Feedback
Motivation to learn
Thus training is systematic and intentional basically involving the felicitation of the learning
process further training enhances three broad classes of skills
11
No organization has unlimited resources, so training has to be done on the basis of identified
resources in three phases
PRE TRAINING: Clear understanding of the situation that calls for more effective behavior
POST TRAINING: The management has to handle a person who is more confident, post training a lot of
adjustment is needed on both sides
12
DEVELOPMENT
The development of the executives or managers has becomes one of the most important and
complex tasks of personnel management. Tremendous
emphasis has been given to it since the end of the Second World War and it has been named
as the management revolution because a sudden dramatic change took place in the area of
the management development. There is recognition that qualified executives needs
throughout the industry do not just emerge from labor-force without consciously planned
action on the part of the organizations.
Executive or management development consists of all activities by which executives learn
to improve their behavior and performance. According to Chhabra, development whether
management or organization development is the process by which managers acquire not
only skills and competencies in their present jobs but also capabilities for future
managerial tasks of increasing difficulty and scope.
In short, development may be defined as; through learning or perception and experience change
in attitude & improve the skills and knowledge.
According to flippo, development is a long-term educational activity of increasing the
managerial and technical skills, knowledge, of an employee for doing particular job.
13
NATURE OF DEVELOPMENT
14
15
TRAINING NEEDS
The task of the training director is to determine training needs. It is the starting points of all
the training. There is more critical task in the training process.
(A)- The Trainees- Is the training relevant to their job?
(B)- The quality of the training programme-Can we measure the effectiveness of the training
course.
(C)- The effectiveness of the training function-Does makes a difference?
Has any impact on organization. ?
To determining needs is not just a training process issue .it is also a training management issue,
reflecting the mission, philosophy and strategy of the training function.
Training is not a panacea to all manpower and so it is necessary to establish where it
would be useful and where it would meet a problematic situation. When a new high school
graduate is hired, there is a need to give him some sort of job training so that he may be effective
and productive. When a new machine is brought into an organization, the people who are going
to work on this machine may need some training, there are many industrial and business
problems or situation when training and development programme will be of great use. In modern
business there are various changes-job changes in personnel etc that are constantly taking place
and that necessitate modification of understanding attitudes and skills on the part of the
personnel.
16
To increase productivity
(II)
To increase quality
(III)
(IV)
(V)
17
Modern organizations arrange for the training of their human resources to achieve the following
benefits:
i)
Quick learning- Training helps to reduce the learning time to reach the acceptable
level of performance. The employees need not learn by observing other and waste
time if the formal training program exists in the organization.
ii)
Higher productivity- Training increases the skills of the new employee in the
performance of a particular job. It helps them to increase their level of performance
on their present job assignments and prepares them for future assignments.
iii)
Standardization of procedures- With the help of the training the best available
methods of performing the work can be standardized and taught to all employees.
iv)
Less supervision- If the employees are given adequate training, the need of
supervision will be lessened. Training does not eliminate the need for supervision, but
it reduces the need for detailed and constant supervision. A well-trained employee is
self-reliant in his work because he knows that what to do & how to do and where to
do, or why to do.
18
v)
vi)
addition, the trained employees will keep the rate of accidents and damage to
machinery and equipment to the minimum.
vii)
Higher morale- The morale of employees is increased if they are given proper
training. A good training program will mould employees attitudes towards
organizational activities and generate better cooperation and greater loyalty.
viii)
Preparations of the future manager- when totally new skills are required by an
organization, it has to face great difficulties in the selection process. It is better to
select and train from within the organization rather than seek skilled employees from
the outside sources
ix)
Better management- a manager can make use of training to manage in a better way.
To him, training the employees can assist improve his planning, organizing, directing,
controlling and commanded or forecasting. For instance, maintaining higher
standards of quality, building a satisfactory organization structure, delegating
authority and stimulating employees are all assisted by effective training.
19
undergoing the training programs. Training objectives should always be expressed in behavioral
terms to remove ambiguity and vagueness e.g. to have more productive workers (vague)
To increase output by 10%over current levels (behavioral terms)
20
The processes of training and development are often confused Training means learning of
basic skills and knowledge necessary for a particular job or a group of jobs But
development on the other hand means growth of the individual in all respects However
education is afar broader term in comparison to the above two Its purpose is to develop the
individuals It is concerned with increasing the general knowledge and understanding of the
environment as a whole Education is more formalized then development and is in general
imparted in schools and colleges The distinction between the three can be made as under:
According to Dale Yoder the use of terms training and development in todays
employment setting is far more appropriate than training alone since human resources can
exhibit their full potential only when the learning process goes far beyond the simple
routine
21
TRAINING
DEVELOPMENT
attitudes
The term training is generally used to The term development is associated with
indicate imparting specific skills among the overall growth of the executives
operative workers and employees
Training is concerned with maintaining Executive development seeks to develop
and
improving
the
current
job competence
and
skills
for
future
performance Thus it has a short term performance Thus it has a long term
perspective
perspective
22
According to Carnegie Training refers to the process of imparting specific skills Education
on the other hand is confined to theoretical learning in class rooms
TRAINING
Application oriented
EDUCATION
Theoretical orientation
Job experience
Classroom learning
Specific task
General concepts
Narrow perspective
Broad perspective
23
COMPANY
PROFILE
24
Titawi
Uttar Pradesh
District(s)
MAWANA
Nearest city
MAWANA
Parliamentary constituency
MAWANA
Assembly constituency
Baghra
Time zone
IST (UTC+5:30)
Codes[show]
Pincode
251301
25
Titawi is a village in MAWANA within the MAWANA district of Uttar Pradesh, India.
As of 2006, it had a population of approximately 8,000 within 1,000 households. It is some 15
km from the district headquarters.
The history of Titawi traces back some 300 years when a farmer named Latha established his hut
on the bank of the river Hindon. Many of the families that now live in Titawi bear the surname of
Latiyan. Majority of the peoples belongs to Jat community. Most of the families are based on
agriculture and living a happy and satisfactory life with peace and harmony. all the major
facilities like schools, medical and a small market from where peoples can by items for daily
needs. so many religious and cultural programs are being organised by various groups. People
like to work in groups. They do not want to loose their moral values, despite the bloom of
modern culture.
Titawi is developing as an industrial village. Most notable is the Titawi sugar mill.[1] Titawi
provides a bus terminal for nearby villages. Former rajya sabha MP Mr.Ranvir Singh also
belongs to this village.
SIEL Ltd, a diversified company with interests predominantly in chemicals and sugar, has
announced the sale of its 5,000 tcd Titawi sugar complex to Sir Shadi Lal Enterprises Ltd.
The transaction, subject to the approval of shareholders and institutions, will be completed in
May, at the end of the current sugar season.
The consideration for the transaction is Rs 56.50 crore plus the market value of working capital.
Siel Ltd would continue to operate its sugar business at Mawana, according to the company
26
(Fig-1.1)
Mr Siddharth Shriram, President & CEO of Siel, said: ``The decision to sell one of our operating
unit has indeed been a tough one. It has been driven by the urgent need to bring our debt down.''
``We are actively working with the banks and financial institutions to restructure our balance
sheet and to prevent our company from becoming yet another non-performing asset in their
books,'' he said. Lazard India brokered this deal on behalf of Siel.
27
SGS India Pvt. Ltd., an affiliate of SGS United Kingdom Ltd. has made a validation of the CDM
project activityBagasse based Co-generation Project at Titawi Sugar Complex by Mawana
Sugars Limited in Titawi, Uttar Pradesh state in India, on the basis of UNFCCC criteria for the
CDM, as well as criteria given to provide for consistent project operations, monitoring and
reporting. UNFCCC criteria refer to Article 12 of the Kyoto Protocol, the CDM rules and
modalities and the subsequent decisions by the CDM Executive Board, as well as the host
country criteria.
The scope of validation is the independent and objective review of the project design document,
baseline study and monitoring plan and other relevant document of the project. The information
in this document is reviewed against the criteria defined in the Marrakech Accords (Decision
28
17) and the Kyoto Protocol (Article 12) and subsequent guidance from the CDM Executive
Board.The validation is not meant to provide any consulting towards the Client. However, stated
requests for clarifications plan and/or corrective actions may provide input for improvement of
the project design document(PDD).
The overall validation process, from Contract Review to Validation Report & Opinion, was
conducted using internal procedures (UK.PP.12 issue 2 dated 01/07/2005).
The first output of the validation process is a list of Corrective Actions Requests and New
Information Requests (CAR and NIR), presented in Annex 2 of this document. Taking into
account this output, the project proponent revised its project design document.In summary, it is
SGSs opinion that the proposed CDM project activity correctly applies the baseline and
monitoring methodology as mentioned in approved methodology adopted for the proposed
project activity and meets the relevant UNFCCC requirements for the CDM and the relevant
host country criteria.
Subject.:
29
Technical review
Ms. Irma Lubrecht No distribution without permission from the Client or responsible
organisational unit Authorized signatory M. van der Linden Limited distribution
Date of final decision: Number of pages:12th December 2006 15 Unrestricted distribution
CDM.Val0652 Registered in England No. 1193985 Rossmore Business Park, Ellesmere Port,
Cheshire Member of SGS Group (Socit Gnrale de Surveillance)
Objective
Mawana Sugars Limited has commissioned SGS to perform the validation of the project:
Bagasse based Co-generation Project at Titawi Sugar Complex with regard to the relevant
requirements for CDM project activities. The purpose of a validation is to have an independent
third party assess the project design. In particular, the project's baseline, the monitoring plan
(MP) and the projects compliance with relevant UNFCCC and host country criteria are
validated in order to confirm that the project design as documented is sound and reasonable and
meets the stated requirements and identified criteria. Validation is seen as necessary to provide
assurance to stakeholders of the quality of the project and its intended generation of Certified
Emission Reduction (CER). UNFCCC criteria refer to the Kyoto Protocol criteria and the CDM
rules and modalities and related decisions by the COP/MOP and the CDM Executive Board.
Scope
The scope of the validation is defined as an independent and objective review of the project
30
design document, the projects baseline study and monitoring plan and other relevant documents.
The information in these documents is reviewed against Kyoto Protocol requirements, UNFCCC
rules and associated interpretations. SGS has employed a risk-based approach in the validation,
focusing on the identification of significant risks for project implementation and the generation
of CERs. The validation is not meant to provide any consulting towards the Client.
The proposed CDM project activity is bagasse based power generation project for captive use in
sugar manufacturing unit; located at Titawi, Uttar Pradesh state in India. The starting date of
project activity was 06-02-2006 and the project is still in commissioning stage. Baseline
Scenario: The electricity generated by project activity would have otherwise been generated by
Northern Regional grid which is predominantly fossil fuel based. With Project Scenario: The
project activity is generating electricity using bagasse as fuel. There is no associated
anthropogenic emission of green house gases as the project activity will not use any amount of
fossil fuel i.e. coal in power plant. The project displaces the power that would have otherwise
been generated by Northern Regional grid which consists of power plants operating on a mix of
hydro,nuclear and fossil fuels but are primarily fossil fuel based. Leakage: This was the new
installation and the energy generating equipment was not transferred from another
activity or the existing equipment was not transferred to another activity. So, no leakage is
considered.
31
According to Local assessor, there is no negative environmental and social impact reported or
seen from project activity during the site visit or during the local stakeholder consultation carried
out as a CDM.
Methodology
Review of CDM-PDD and additional documentation
The validation is performed primarily as a document review of the publicly available project
documents.The assessment is performed by trained assessors using a validation protocol.A site
32
visit is usually required to verify assumptions in the baseline. Additional information can be
required to complete the validation, which may be obtained from public sources or through
telephone and face-to-face interviews with key stakeholders (including the project developers
and Government and NGO representatives in the host country). These may be undertaken by the
local SGS affiliate. The results of this local assessment are summarized in Annex 1 to this
report.Observations may be raised which are for the benefit of future projects and future
verification or validation actors. These have no impact upon the completion of the validation or
verification activity. Corrective Action Requests and New Information Requests are raised in the
draft validation protocol and detailed in a separate form (Annex 3). In this form, the Project
Developer is given the opportunity to close outstanding CARs and respond to NIRs and
Observations.
Following the completion of the assessment process and a recommendation by the Assessment
team,all documentation will be forwarded to a Technical Reviewer. The task of the Technical
Reviewer is to check that all procedures have been followed and all conclusions are justified.
The Technical Reviewer will either accept or reject the recommendation made by the assessment
team.
33
Determination Findings
Participation requirements
The host Party for this project is India. India has ratified the Kyoto protocol on 26 August 2002.
Initially,no Letter of Approval was provided and a CAR1 was raised. A Letter of Approval
dated 24th November 2006 with reference F.No.4/17/2006-CCC issued by the Indian DNA was
provided subsequently.The approval of the project was also verified from the original letter and
same was scanned andprovided to the validator. This was accepted and hence CAR1 was closed
out.No Annex 1 Party has been identified in the PDD and therefore no further Letter of
Approval from a Annex I party was obtained. As registration of a CDM project activity can take
place without an Annex 1 Party being involved at the stage of registration, this is not a
mandatory requirement at this stage.
The project has applied the Approved consolidated methodology for grid connected Electricity
Generation from biomass residues ACM0006 version 3 dated 19th May 2006. The baseline of
34
project activity is that the project proponent would have continued to generate in its existing
cogeneration plant of 2 x 2.5MW and 2 x 3 MW with no power export to the grid. The heat
generation would have been by burning bagasse into existing boilers.A CAR3 was raised to
clarify about the baseline emissions mentioned in the PDD. The project proponent rephrased the
PDD and mentioned about the baseline emissions clearly. The proofs for the same were also
submitted and they were desk reviewed by the assessor and found to be OK. Hence,CAR3 was
closed out.The project is replacing equivalent amount of electricity from northern regional grid.
The baseline was calculated based on regional grid and the baseline emissions were not
calculated as per the approved methodology so CAR4 was raised. The project proponent replied
by modifying the excel sheet and it was verified by the assessor. This was cross checked with the
database of the values used and also values arrived by using the formulas. This was found to be
OK hence CAR4 was closed out.The emission factor for the northern grid was mentioned as
0.934 in the PDD which was thought to be on higher side by the validator so CAR5 was raised.
The project proponent replied by saying that the emission factor was calculated based on datas
for years 2002-03, 2003-04, 2004-05 and since the data for 2005-06 is now available so this has
been modified and proofs are also provided for the same.This was accepted and the proofs were
verified by the hard copy of the data and found to be OK and the emission factor reduced to
0.896. This has resulted in reduction of emissions from 22,888 tCO2 eq per annum to 21,704
tCO2 eq per annum. This was accepted and hence CAR5 was closed out.CAR6 was raised to
know about the non-consideration of project emissions in the project activity. The project
proponent replied by providing the letter from supplier which states that the boiler is not suitable
for firing any fossil fuel. The letter was verified with the original copy of the letter. The same
35
was also verified during site visit by the local assessor. The local assessor also obtained the
letter that the technology will not be changed during the entire crediting period of the project.
This was accepted and hence CAR6 was closed out. A CAR7 was raised for non-consideration
of leakage. The project proponent replied by telling that the project activity will use the bagasse
available from its own manufacturing facility. There will not be any transportation of bagasse
from outside and above all it will also save 6.0% of bagasse from its own generation even after
using it in the project activity. The supporting document was also provided which was reviewed
by local assessor and found to be in order and this was accepted. Hence CAR7 was closed out.
The emission reductions have been determined in accordance with the methodology described
and there is no project emission related to usage of fossil fuel in power plant. The emission
reductions are calculated as per methodology.
Project design
The Project Design Document (PDD) was designed as per version 2 of guidelines laid for
preparing PDD of large scale CDM project activity hence the format of the present PDD was
checked against it.The project was listed for comments on the UNFCCC website from
19/08/2006 till 17/09/2006. No comment was received during the subsequent period of web
hosting.CAR2 was raised to get the clarification on the project boundary which was not clearly
described in the PDD. The project proponent replied by clearly describing the project boundary
and the same was also checked during the site visit. The project is under construction stage so
this can also be verified during verification stage. This was accepted and hence CAR2 was
closed out.The PDD was not mentioning the project starting date, and CAR36 was raised for the
same. The project proponent provided the document for starting date of the project activity and
36
the PDD has been rephrased so CAR36 was closed out.The starting date of the crediting period
will be considered as the date of registration, but the date mentioned in the PDD was not realistic
so NIR37 was raised. The project proponent replied by changing the start date of crediting
period. The PDD was rephrased. This was accepted and hence NIR37 was closed out.. NIR34
was raised to know that the technology will not be changed during the entire crediting period.The
project proponent replied by providing the documentary evidence for the same and was verified
with original copy of letter. Which was accepted and Hence NIR34 was closed out.NIR35 was
raised to know that if initial training was provided or not. The project proponent clarified that
training regarding operation of DCS has been provided to the employees but they did not require
training for operating boilers and turbines as they are experienced and qualified personals. This
was accepted and hence NIR35 was closed out.
Environmental Impacts
The project proponent has obtained the consent to establish from the Uttar-Pradesh pollution
control board and as the project is still in commissioning stage so consent to operate will be
taken care at verification stage.A CAR27 was raised to get the clarity on the environmental
impacts described in the PDD. The project proponent replied by revising the PDD and describing
the impacts more clearly. This was accepted and hence CAR27 was closed out.EIA is not
required as per law. NIR28 was raised for the documentary proof for the same. The project
proponent replied by providing the documentary proof for the same this was accepted and
verified from the website. Hence NIR28 was closed out.The measures mentioned in the PDD for
Air, and noise pollution was not clearly described in PDD so CAR29 was raised. The project
37
proponent replied by describing the measures more clearly in the revised PDD. The project
proponent mentioned that Ear plugs and ear muffs will be provided to control hazards due to
noise pollution and Electrostatic Precipitator (ESP) will be installed to reduce SPM in flue gases.
This was accepted and CAR29 was closed out.
There was no information available on list of stakeholders consulted and media used to invite
comments. NIR30,and NIR31 were raised seeking clarification on the issue. Responding to this
client informed that the representatives of the village community were contacted on one to one
basis and through invitation letters. This was verified by the local assessor through meetings with
some representatives during site visit. No adverse comment was received. This was also verified
by MOM provided to the validator. NOC from UPPCB was provided by the client. PDD was
rephrased and hence NIR 30 and NIR31 were closed out. A CAR32 was raised to clarify the
summary of comments received during local stake holder consultation meeting. The project
proponent provided the document which was reviewed and found to be OK and PDD was
rephrased so CAR32 was closed out.CAR33 was raised to know how comments were accounted
for. The project proponent replied by providing the document of stake holder consultation which
was reviewed and found to be in order so CAR33 was closed out.Stakeholder consultation
process is not required by regulations/laws in the host country. The client obtained Consent to
establish and operate from State Pollution Control Board which is an indication of regulatory
acceptance. The host country approval has been accorded to project activity by Ministry of
Environment and Forests, the host country approval confirms that the project leads to sustainable
38
development in India (annex4). These documents were desk reviewed and found to be OK.
08-09-2006 Mr. Yogesh Malik Astt. General Manager Project proponents view on project
activity and CDM funds. Technical description of project activity and baseline and data
monitoring for project activity
08-09-2006 Mr. Dhoom Singh Farmer Local stakeholder consultation
08-09-2006 Mr. Harpal Singh Farmer Local stakeholder consultation
08-09-2006 Mr. Sukhpal Singh Farmer Local stakeholder consultation
(Scope of Supply)
A. Horizontal Rectangular Solids Liquid Separator :
The Rake type rectangular clarifier has minimum retention time required for
maximum settling rate with laminar flow of liquid. The discharge of underflow and
scum take place at opposite ends with the help of Rake Carrier and skimmer.
B. Vertical Clarifier :
The scum and supernatant liquid obtained from the horizontal separator is further clarified in a
vertical clarifier with no moving / rotating parts. The clear liquid is drawn through telescopic valve
and recycled to wet scrubber. The settled particles are discharged to the rake Carrier of the
horizontal separator.
39
Units / Businesses
Mawana Sugar Works, Mawana (Uttar Pradesh)
Mawana Sugar Works (MSW) is located at Mawana, District Meerut,
Uttar Pradesh on Meerut-Hastinapur Road. It is about 25 kms away from
Meerut. The capacity of this Unit is 10,000 TCD. MSW is an ISO 9001:2000 company.
40
This is a joint venture with Honda Motor Company, Japan for the
manufacture of Portable Generating Sets, Water Pumps and other
Power Products. The company is a market leader in India and has
significant export business. The manufacturing unit is located at Rudrapur and Greater
Noida (Uttar Pradesh).
This is a joint venture with Honda Motor Company, Japan for the
manufacture of cars in India. The company has a significant
market share in premium car segment in India. The manufacturing unit is located at
Greater Noida (Uttar Pradesh).
41
CERA Tizit
This is a joint venture with Plansee Tizit GmbH of Austria for the manufacture of their
latest range of Tungsten Carbide cutting tools and inserts in India. The manufacturing
unit is located at Kolkata.
This company has acquired about 267 hectares of land in the State
42
Special Achievement
Sugar Industry :
We have successfully designed,
developed fabricated and supplied Wet
Scrubber & Ash Handling System, for 75
Tons capacity Boiler, for removal of moist
ash from Wet Scrubber Slurry.
We have also given DCS / PC / PLC based
turnkey solutions for Plant Automation with
Transparent Technology & using only field
instruments, controls valves & actuators.
The loops covered are Mill Feed, Mill
Speed & imbibitions Control, Juice Flow
Stabilization, SO2 / Lime Feed Control with
43
Aerospace Industry :
Apart from sugar industry, we have
diversified in the field of design and
manufacture of Test Rig for Aerospace
System and Alternate Energy projects over
the last several years. During the course of
our association M/s. Hindustan Aeronautics
Ltd., Lucknow Division have entrusted our
company with their important design /
development as well as production projects
in both these field. In the respect design and
execution of four Test Rigs for the FADEC
System ( One Hydraulic and three Fuel),
One fuel test rig for production of reheat
control unit ( Western origin ) and
44
M/s Kamlapur Sugar & Industries Limited, 3125 TCD expandable to 5000 TCD
45
11
12
46
16
M/s. Shriram Kutir Khandsari Udyaog Pvt. Ltd., Village Deoria Rara, Distt.
Lakhimpur-Kheri, (U.P.).
M/s Kay Bouvet Engineering Pvt. Ltd., N/3 Additional MIDC Area, Satara. (2002)
M/s Sharda Industries, Village Banwaripur, Post Mahewaganj, Distt. LakhimpurKheri, (U.P.). (2002)
7
8
M/s. Bajaj Sugar Limited, 123 / 355 Fazal Ganj, Kanpur (U.P).
47
Manufacturer
The high cane preparatory index and draught used in Boiler installation lead to a high
proportion of un-burnt solid particles in the gases, which (LEGAL RESTRICTION) needs to be
separated to reduce the solid loads to ambient. The maximum efficiency of separation is achieved by
installing a Wet Scrubber in the line.
(Special Features)
1.
2.
3.
Gas cooling.
4.
The inlet and outlet of the flue gases are from the top of the scrubber, which avoids any water
passage to ducting or air heater.
5.
6.
7.
The flue gas going to chimney is almost colourless and with particulate less than 150 mg /
NM3.
8.
The system consists of instrumentation for temperature control of outlet gases which save the
I.D. Fan. The outlet gas temperature shall be around 95 5 deg. C.
Special Features
1.
Clear liquid obtained may be recycled to Wet Scrubber after making it free from
suspended solids. Makeup water is taken from other sources e.g. B-grade
condensate drain, blow down etc.
2.
The settled particles are dewatered to the maximum possible extent and are
discharged at one point in the trolley. This helps easy and continuous handling of
ash after treatment.
3.
4.
5.
Pumping of slurry may be avoided if the layout of the boiler house permits the
installation of the system near wet scrubber.
49
6.
The Ash Handling System may be installed by the side of wet scrubber where
wet scrubber discharge slurry directly to Rectangular Solid separator under gravity.
The total retention liquid in Rectangular Separator and vertical clarifier is 25 - 30
minutes.
PROBLEM
DEFINITION
50
PROBLEM DEFINITION
Fig-1.2
In India, the major index of inflation, or what is considered to be the headline inflation number,
51
is the WPI (Wholesale Price Index). There is also the CPI (Consumer Price Index), but there are
four different types of CPI indices, and that makes it fairly unwieldy. The four are: CPI Industrial
Workers; CPI Urban Non-Manual Employees; CPI Agricultural labourers; and CPI Rural
labour.
India is about the only major country that uses a wholesale index. Almost every other country
uses the CPI as a measure of inflation, as this actually measures the increase in price that a
consumer will ultimately have to pay for. The WPI doesn't really measure the exact price rise an
end-consumer will experience because, as the same suggests, it's at the wholesale level. The
weights of items in the CPI and WPI baskets are calculated based on detailed surveys and other
calculations. The WPI is published on a weekly basis and the CPI, on a monthly basis.
Two questions
However, two questions must necessarily be asked. The first is how good these indices are and
how good is the WPI in India. To answer the first, inflation indices are only as good as how well
they are constructed and the different weights that are assigned to the items in the basket. The
inflation rate can, in theory, be manipulated by adjusting the weights of certain commodities. Of
course, it also sometimes happens in practice. For instance, recently, the Argentinean
Government decided to take some "pesky" commodities out of the CPI index because they were
contributing to too much inflation. Another problem sometimes with an inflation index, and by
definition the inflation rate, is that it can suffer from what is the base effect. Since inflation is
typically calculated on a year-on-year basis, the inflation rate always depends on the base and
that can sometimes either exaggerate or underplay the inflation rate. Of course, one deals with
52
the cards given. Now, how good is the WPI in India? The answer to that is, it is clearly a second
best alternative. The WPI first deals with at the wholesale level. Haven't you sometimes felt that
the price rise of common household items has grown more than what the inflation rate is? If we
used the CPI, that issue would have been eliminated.
The other issue is that the WPI doesn't have any services in it. That clearly makes it a faulty
index because we do spend a good amount of money on services, such as rent, etc. If one
actually looks at the CPI basket in the US, rent has a fairly high weight. Also the fact that nearly
every country uses CPI as a measure of inflation clearly indicates that CPI is a better index.
Reporting lag
But what's the issue in India? For starters, there are four different types of CPI and so that begs
the question, which is the actual CPI one can use? However, the biggest problem why the CPI
cannot be used in India is the fact that there is too much of a lag in reporting CPI numbers. In
fact, as of the February 21, the latest CPI number reported is for December 2006. Because of this
time lag, it makes it a practically useless number as far as monetary policy is concerned.
However, this puts us in a bit of a quandary.
Monetary policy actions in any country are done based on the inflation rate, but in India it can be
argued that monetary policy is being done looking at the wrong inflation rate. In fact, during
December, the CPI was higher than the WPI. This should mean that the interest rate should be
higher than what it is now. But because of the CPI lag, what rate do we look at? An old rate, or
an inaccurate but relatively newer rate? You see the quandary
53
Fig-1.3
54
55
OBJECTIVES
56
The study of the topic has some basic objectives these are follows:-
To make aware with the different methods of training that are available for the
employee
in organization.
Also to keep in mind the other aspects of the methods this can effect the
organization.
OBJECTIVES OF TRAINING
Manpower planning
Unifying individual objectives with those of the organization and vice versa
57
OBJECTIVES OF DEVELOPMENT:
Any training and development program must contain inputs which enable the participants
to gain skills, learn theoretical concepts and help acquire vision to look into the distant
future In addition to these there is a need to impart ethical orientation, emphasize on
attitudinal changes and stress upon decision making and problem solving abilities
SKILLS
There are three kinds of skills that need to be imparted these are
Motor skills
58
Interpersonal skills
It also enables to operate machines and use other equipment with least damage and scrap
Without the basic skill an operator will not be able to function properly Motor or
psychomotor skills on the other hand refer to performance of specific physical activities
These skills involve learning to move various parts of ones body in response to internal
and external stimuli Lastly employees particularly supervisors and executives need
interpersonal or the people skill to understand oneself and others better and act
accordingly
EDUCATION
The purpose of education is to teach theoretical concepts and develop a sense of reasoning
and judgment that any T&D programs must contain an element of education is well
understood by the HR professionals any such programs has university professors as
resource person to enlighten participants about theoretical knowledge of the topics
proposed to be discussed
DEVELOPMENT
Another component of training and development programs is development, which is less
skill oriented but stresses on knowledge an organization expects the following from its
mangers when they are deputed to attend training and development programs
How to make them subordinate their parochial, functional loyalties to the interests
of the organization as a whole?
How to make them result oriented? How to help them to see and internalize the
differences between activity and results between efficiency and effectiveness?
59
How to make them sensitive to the environment in which they function both at the
workplace and outside
How to make them aware of themselves their potentials and their limitations How
to help them to see themselves as others see them?
How to teach them to communicate without filters to see and feel others view points
How to help them to understand powers and thereby develop leadership styles
which inspire and motivate others?
How to instill a zest for excellence a divine discontent a nagging dissatisfaction with
the status quo
ETHICS
There is a need for imparting greater ethical orientation as they are largely ignored It is
also significant because of the following reasons:
Ethics correspond to the basic human needs All of s want to be ethical in our
personal lives and business dealings too
Ethical attitudes help management make better decisions which are in the interest of
the public the employees and in the long run the company itself
Ethical practices are good even from the profitability point of view According to a
survey organizations that showed the highest concern were the ones that showed
highest profits
Finally ethics are important because government and law cannot always protect the
society but ethics can
60
ATTITUDNAL CHANGES
Attitude represent feelings and beliefs of individuals towards others Attitudes affect
motivation, satisfaction and job commitment Negative attitudes need to be converted into
positive ones Negative attitudes are difficult to change because
The trainees would be unwilling to participate in training if the trained employees are
being paid less
61
Top level
Top
level
Middle
level
Lower level
Fig-1.4
DIAGRAM SHOWS THE DIFFERENT MANAGEMENT LEVELS IN AN ORGANIZATION
62
63
64
65
Setting Training
objectives
Organization of Training
Program
Training and Instructor
Period of Training
Evaluation 66
of Training Results
Chart-2.1
Once the training needs are identified a training calendar giving the training schedule is
prepared specifying the training needs for different cadres of employees. The calendar may
be altered if required At the BEL,, training is taken at all levels on a regular basis A few
days before the actual training program the, a notice of the same is sent out to the
nominated trainees or the HR department may ask the respective department heads to
nominate their own trainees. The training calendar is consulted at the beginning of each
month and a notice of the program to be conducted is given out
THE TRAINER
Most of the times training is provided by an internal trainer as it is more cost effective At
other times trainers may be called from outside particularly if the topic is technical If the
trainer is external, a notice has to be sent out to him specifying the topic of training, the
date, venue and the fees that would be paid to him.
67
A sample of the training calendar and the notice is given on the adjoining pages
a new employee to the organization and its procedures, rules and regulations. When a new
employee reports for work, he must be fellow employees.
It is better to give him a friendly welcome when he join the organization, get him
introduced to the organization and help him to get a general idea about the rules
regulations, working conditions, etc. of the organization. A training which are arrange for
new employee is called induction training. Or a training which about all working condition
of any organization is called induction training.
68
2.
Job training: job training relates to specific job which the worker has to handle. It
3.
education than merely on the vocational training. Under this, both knowledge and skills in
doing a job or a series of related jobs are involved. The governments of various countries
have passed laws which make it obligatory on certain classes of employees to provide
apprenticeship training to the young people. The usual apprenticeship programmes
combine on the job training and experience with class-room instructions in particular
subjects. Some employers look upon apprentices as a source of cheap labour.
4.
Internship training: under this method, the educational or vocational institute enters
into arrangement with an industrial enterprise for providing practical knowledge to its
students. Internship training is usually meant for such vocations where advanced
theoretical knowledge is to be backed up by practical experience on the job. For instance,
engineering students are sent to big industrial enterprise for gaining practical work
experience and medical students are sent to big hospitals to get practical knowledge. Also
known as unpaid training (UPT).
5.
Refresher training or retraining: As the name implies, the refresher training is meant
for the old employees of the enterprise. The basic purpose of refresher training is to
acquaint the existing workforce with the latest methods of performing their jobs and
69
improve their efficiency further. In the words of Dale Yoder, retraining programmes are
designed to avoid personnel obsolescence.
(b)
(c)
Refresher training becomes necessary because many new jobs which are
created due to changes in the demand for goods and services are to be
handled by the existing employees.
6. Training for promotion: the talented employees may be given adequate training to
make them eligible for promotion to higher jobs in the organisation. Promotion of
an employee means a significant change in his responsibilities and duties. Therefore,
it is essential that he is provided sufficient training to learn new skills to perform his
new duties efficiently. The purpose of training for promotion is to develop the
existing employees to make them fit for undertaking higher job responsibilities. This
serves as a motivating force to the employees.
70
Training Methods
2) Vestibule Training or TrainingCentre Training: It involves classroom training imparted with the help of equipment
and machines identical to those in use such at the place of work. It is often used to train
clerks, bank tellers, inspectors, machine operators, typists, etc.
3) Simulation:
It is an extension of vestibule training. The trainee in closely duplicated real job
conditions
4) Demonstration and Examples:
Here the trainer describes and . demonstrates how to do a certain work. He performs
the activity himself, going through a step-by-step explanation why, how and what,
of what he is doing.
71
5) Apprenticeship:
A major part of training time is spent on the on- the-job productive work. Each
apprentice is given a programme of assignments according to a predetermined schedule
which provides for efficient training in trade skills. This method is appropriate for
training in crafts, trades and technical areas.
B) Off-the-job or Classroom Methods:
Location of this training may be a company classroom, an outside place owned by the
organization, an education institution or association, which is not part of company.
These methods are:
1) Lectures:
These are formally organized talks by an instructor on specific topics. This method is
useful when philosophy, concepts, attitudes, theories and problem solving have to be
discussed
2) The Conference Method:
Under this method, a conference is held in accordance with the organized plan. Mutual
problems are discussed and participants pool their ideas and experience in attempting
to arrive at better methods of dealing with these problems.
3) Seminar or Team Discussion:
The group learns through discussion of a paper on a selected subject. The paper is
written by one or more trainees. The material to be analyzed is distributed in advance
in the form of required reading.
Case Discussion:
Under this method, a real or hypothetical business problem or situation demanding
solution, is presented to the group members are trained to identify the problems present,
72
they must suggest various alternatives for tackling them, analyze each of these, find out
their comparatives suitability and decide for themselves the best solution.
Role-Playing:
a step-by-step series of knowledge, each building upon what has gone before, and
(b)
73
RESEARCH
METHODOLOGY
74
RESEARCH DESIGN
Primary Data : Primary data is the first hand information. Primary data
can be collected through questionnaire, survey method.
Secondary Data: Secondary data are the data collected through journals
2. Research Instruments: The instrument used for collecting primary data was
QUESTIONAIRE.
QUESTIONAIRE consists of set of questions presented to respondents for their
answers. The types of questionnaires are Closed Ended Questions. Closed Ended
Questions allows respondents to answer by choices.
3. Sampling Plan: It involves study of a group of respondent considered to be
representative of entire population is known as SAMPLING.
4. Contact Method: Once the sampling plan has been determined the research process
includes how sample size should be contacted. At the top level the personal interview were
conducted and for the lower level questionnaire were prepared.
RESEARCH METHODOLOGY
The proposed research work is being planned to be divided into two stages :The concept formation stage, and the practical finding stage:For both
the stages, the data used may be classified as primary data and secondary
data. The primary data will be collected through direct interviews, survey,
questionnaire etc. and secondary data will be collected from already published work,
books, journals, research papers and annual reports.
Research Design: Objective Study
Data Type: Primary Data/ Secondary Data
Research Instrument: Questionnaire
Sample: Factory campus
Sample Size: 50
Sample Procedure: Judgment Sampling
Sampling Method: Personal survey method through preparation of questionnaire
Due to lack of time and interest the respondents, were not very co-operative in
filling the questioner as a result of which the results could be biased to an extent.
76
DATA
ANALYSIS
77
78
79
Excel. Additional functions perform ASCII and low-level binary I/O from M-file, C, Fortran,
and Java programs, allowing you to work with any data format.
80
Image processing
Filter design
Symbolic math
Statistics
Communications
Optimization
Neural networks
Wavelets
Signal processing
Spline
Fuzzy logic
81
surfaces, images, and more. The graphics are integrated with the analysis capabilities for
displaying any raw data set, equation, or function result. MATLAB also makes it easy to share
your analysis with your colleagues. The MATLAB Notebook allows you to log your MATLAB
session in a Microsoft Word document while working in MATLAB. Then you can use the
MATLAB Report Generator to create custom and standard reports containing your MATLAB
analysis results.
FINDINGS
82
FINDINGS
1. The training programme of TITAWI SUGAR has enriched your knowledge/skill in the
particular field in which training was imparted.
Agree
Strongly
Agree
TOTAL
No. of
Responde
nts
36
38
20
110
% of
Responde
nts
6.36
8.18
32.73
34.55
18.18
100
FINDINGS: - It is evident that most of the respondents is agree with the training
programme of TITAWI SUGAR COMPLEX.
No. of
Responde
nts
% of
Responde
nts
Agree
Strongly
Agree
TOTAL
16
31
41
22
110
14.55
28.18
37.27
20
100
84
FINDINGS: - From the above findings we find that, most of the respondents feel that the
training programme of TITAWI SUGAR COMPLEX Confidence level.
3.Through the training programme of TITAWI SUGAR goal has been achieved.
No. of
Responde
nts
% of
Responde
nts
Agree
Strongly
Agree
TOTAL
10
24
35
26
15
110
9.09
21.82
31.82
23.64
13.64
100
FINDINGS: - From the above findings it is observe that the training programme of
B.E.L partly help in achieving their personal goal.
85
No. of
Responde
nts
% of
Responde
nts
Agree
Strongly
Agree
TOTAL
14
37
34
16
110
8.18
12.73
33.64
30.90
14.55
100
FINDINGS: - It is evident from the table that TITAWI SUGAR partly fulfilling the need
of Training and Development.
5.The programme helped to enhance your appreciation and understanding of your job
as whole.
86
No. of
Responde
nts
% of
Responde
nts
Agree
Strongly
Agree
TOTAL
17
32
38
14
110
8.18
15.45
29.09
34.55
12.73
100
FINDINGS: - From the above findings it is observe that the programme conducted by
TITAWI SUGARS is helpful to the employees to understand their job as whole.
6.The
87
No. of
Responde
nts
% of
Responde
nts
Agree
Strongly
Agree
TOTAL
10
20
24
34
22
110
9.09
18.18
21.82
30.90
20
100
FINDINGS: - Most of the respondents agree that the prior schedule of training
programme is given well in advance.
88
No. of
Responde
nts
% of
Responde
nts
Agree
Strongly
Agree
TOTAL
12
20
38
23
17
110
10.90
18.18
34.55
20.90
15.46
100
CONCLUSION
89
CONCLUSION
The conclusion of the summer training report on impact assessment of training efforts
at Titawi sugar complex Muzaffarnager. Is very positive. Training programs in
shriram piston Lare effective and efficient. Training programs consist managerial,
technical or special training programs. These programs provided to all level of
employees by the human resource development department. Training programs are
effective for the point of view of development whether employees or management
development. Through training programs employees and management both are
satisfied. In short, these programs enhance the learning ability of employees. That is,
these programs improve the knowledge, skills and attitude. These programs are
helpful to achieve the individual or organizational goals. There should be training for
all employees to explain the policies & practices followed by the HR department, so
that they can understand the functions & limitations of the HR department.
90
91
RECOMMANDATION
AND
SUGGESTION
RECOMMENDATION
92
93
SUGGESTION
1. There should be training for all employees to explain the policies & practices
followed by the HR department, so that they can understand the functions &
limitations of the HR department.
2. To improve feedback system a suggestion box may be opened, so that the employees
can suggest their views.
3. To improve the perception of the employees regarding training provided by B.E.L
suggestions may be intimated through departmental meetings & circulars.
4. Training given by B.E.L should be relevant to the area of job & also revise the
training programme after 10 years.
5. Finally any investment in Training & Development programmes will beneficial for
the employees as well as to the government.
94
LIMITATIONS
95
LIMITATIONS
The study was restricted to a period of eight weeks only and it was not possible to go
through the topic in depth in such a sort of time, a more detail could have been made out
subject to the availability , manpower and resources.
It was difficult to collect secondary data form the organization. The respondents were not
in the position to give correct and accurate data as I needed.
As the results achieved by the study have been broadly confirmed by discussion with
management guide so it may suffer from personal business, which very often makes the
information one sided.
As my whole project was based on secondary data, but company was providing me only
four hours to work within that with so many restrictions, so that I was unable to get
maximum time of the executives.
96
APPENDIX
97
ANNEXURE
98
ANNEXURE
1- What are the methods used for the analysis of your training needs?
2- Are the employees involved in identifying their training needs/areas of training?
Yes
No
Human relations
Problem solving
Apprentice training
On the job:
Off the job:
Yes
No
7-If no, which methods do you think should be selected? Give reasons.
99
Get promotion
9. Do you think your objective of attending the training program is normally achieved?
Yes
No
10. What according to you are the key areas in which training should be imparted?
11. Are you provided with adequate continuing training to keep you abreast of the changes
in the environment?
Yes
No
12. If no, in what areas do you think the company should impart continuing training?
13. What are the methods used to evaluate the effectiveness of a training program?
o
Improvement in performance
Promotion / increment
14. Does the management take into consideration your opinion on the training program
planning?
Yes
No
15. Identify the shortcomings in the training programs, if any, regarding the following:
Physical arrangements:
Faculty:
Training methods:
Yes
No
17. In what way would you like to be involved in improving / planning the training program
in future?
Conduct a survey
Suggestion box
101
Good faculty
Physical arrangements
1. What are the rules and procedures that govern the standard and scope of training in your
organization?
2. What methods are used for training needs analysis?
3. What are the various areas in which training is imparted?
Human relations
Problem solving
Apprentice training
102
In house
Out-sourced
Quarterly
Half yearly
Yearly
103
17. What are the essential elements that go into making a training program successful? (Rank
them in the order of importance)
q Clear objectives
q Good faculty
q Right training method
q Physical arrangement
q Duration of training program
18. What are the main problems you come across while training individuals?
19. What methods are used to detect and overcome learning blockages that may be present?
20. How important is training as a tool for employee retention?
104
21. In future, what according to you would be the potential areas of training?
105
BIBLIOGRAPHY
BIBLIOGRAPHY
Once your research notes and bibliographic information are in Citation, you'll be able to group
notes on similar topics, click to open original materials instantly (you can enter active links to
the internet or files on your computer in Citation), and generate properly formatted references, in
just about any style (including APA, MLA, Turabian, Chicago - Citation supports 1000+ styles
as footnotes, endnotes, bibliographic entries, author-date cites, reference lists, numbered cites
whatever format you need),
107