Bharat Shirole

Address: 108/6, EXFORD STREET,

BRISBANE,
QUEENSLAND – 4000
Contact No.: (+61) 0423 624 278/ 0433 007 054
Email Id.: bharatshirole@gmail.com
Residency Status: Permanent Resident

Key Achievements
o Worked on an academic project for Serotek Corporations, U.S.A., where, in my marketing
team we successfully developed an International Marketing Plan for Serotek to enter the
Australian market with its products which resulted in:
• Serotek realising their potential of entering a new market
• Helped understand the expenses needed to be incurred along with a detailed timeline for
breakeven
• Allowed Serotek to view Australia as a prospective market for investment in the year 2010 –
2011
• Provided a primary market analysis of the Australian market introducing new partners for
venture

o Prepared a Customer Relationship Management (CRM) academic report for Commonwealth

Bank of Australia (CBA) and excelled the unit with 93% for which I received a letter of
appreciation from the Head of the Graduate School of Management at La Trobe University.
It’s outcome was:
• Provided strategic insights for CBA to realise how they could utilize CRM techniques to up
sell and cross sell to their customers
• Drew up a calculative explanation of how CRM could improve Customer Lifetime Value for
CBA’s clients
• The report has been taken up to CBA for perusal and awaits their decision for mandate

o Participated in event management at La Trobe University and received a letter of

appreciation from the Co-ordinator of La Trobe Institute for South Asia (LIISA)

Work Experience
Western Union (Wall Street Finance) Jan 2007 – Dec 2007
Assistant Manager
Responsibilities were conducting day to day business for Western Union which included:
• Managing Western Union Money Transfer
• Managing Wall-Street FOREX
• Forecasting clientele growth

Neel Medical Distributors Feb 2006 – Dec 2006

Administration Assistant
Responsibilities were handling daily business administration which included:
• Handling daily P & L
• Handling logistics and monitoring supply chain
• Team monitoring
• Monitoring credit collection
• Effectively handling and diverting voice exchange system
• Maintaining inward/ outward courier, material movement and maintain necessary databases
• Arranging quarterly staff meetings, events and staff activities.
Education
Master of Financial Management
Central Queensland University, Brisbane - 2009
Key subjects: Financial Market Analysis, International Finance, Organizational Finance, Business
Law and Strategic Management Accounting.

Master of Business Administration

La Trobe University, Melbourne - 2009
Key subjects: Business Economics, Advanced Management Finance, Advanced and International
Marketing and Customer Relationship Management.

Graduate Diploma of Business Administration

La Trobe University, Melbourne - 2008
Key subjects: Accounting, Strategic Management, Services Marketing and International Business.

Bachelor of Commerce
University Of Pune, Pune - 2007
Key subjects: Economics, Auditing, Taxation, Accounting, Marketing and Corporate and Mercantile
Law.

Key Personal Attributes

• Strong interpersonal, verbal and written communication skills
• A team focussed style with strong organisational and project management skills
• Strong analytical skills and focus on time management
• Self motivated, confident and proactive.
• Excellent customer relationship management skills
• Attention to details and good proof reading skills
• Positive attitude towards challenging tasks
• Excellent typing speed with high level of accuracy (45 wpm)
• Broad linguistic skills (English, Marathi and Hindi)

Other Achievements
• Member of CQUni Students Association and Student Representative of CQUni Campus
Student Committee at Central Queensland University.
• Member of Sub-continent Students Association (ISSA) at La Trobe University.
• Member of College Sports Association at University of Pune.

Specialised Training
• Intermediate to advanced computer skills with MS Office (Microsoft word, Excel,
PowerPoint presentations) and internet skills.

Referees
Dr. Navin K. Veerapa Gayl Redfern
BSc (Hons.), MBA, PhD Academic Advocacy and Support Officer
Director of Masters Programs CQUni Student Association
Graduate School of Management Level 1, 108 Margaret Street
La Trobe University Brisbane QLD 4000
Australia Australia
Tel: + 61 3 9479 3117 Tel: +61 07 3210 6617
Fax: + 61 3 9479 3144 Fax: +61 07 3210 6647
Email: n.veerapa@latrobe.edu.au Email: g.redfern@bris.cqu.edu.au