Kim Hodges

15705 S Apache St.

Olathe, KS 66062
Cell: 913 653 6769
E-Mail: hodges18@sbcglobal.net

Education:
BS in Business Administration
BS in Management with an emphasis in Human Resources
MBA in Finance

Experience:

10/08 – Present Target

Executive Team Leader
Responsibilities: Drive profitable sales by ensuring the sales floor is filled. Follows up
on ad and sales plan set to ensure they are set and taken down on time and monitors
freshness and product rotation on the sales floor. Coaches and reviews team leaders,
specialists and team members on knowledge of company tools and best practices.
Evaluates team leader, specialist and team member performance and gives feedback.
Ensures sales floor team accomplishes core roles. Manages the day-to-day operations of
the sales floor team. Recruiting, selecting, developing and retaining talented team
members. Demonstrating leaders hip by providing honest feedback, coaching, mentoring
and recognition. Using team trainers, training tools and the learning loop to fully train
team members; following up on training events to evaluate learning process.
Participating in the team culture contribution meetings, identifying top and bottom
performers and following up on commitments to coach bottom performers and recognize
top performers. Analyzing schedules to ensure proper staffing levels. Ensuring quality
assurance/product safety recalls are completed within 24 hours of notification. Making
appropriate decisions to make payroll and achieve expense control. Driving a shortage
culture everyday; identifying potential shortage concerns and taking appropriate partners
to ensure action is taken to address any shortage.

4/20/06 – 10/10/07 Solutions Bank

Assistant Vice President – Operations
Responsibilities: Verify transfers are set up properly on system. Send all ACH reject and
returns to Federal Reserve Bank. Reconcile DDA Control, Time Deposits, and Time
Deposit Control accounts for 7 locations. Handle all garnishments and levies when sent
to the branch. Balance DDA and Savings non post daily. Complete overdrafts and send
to Federal Reserve Bank for final processing. Verify Reg CC holds and stop payments.
Handle collections for overdrawn checking accounts. Research and resolves customer
issues. Handle all adjustments and encoding errors for the branch. Make decisions on
chargeback items and submit to Federal Reserve Bank for final processing.
10/15/02 – 4/20/06 Solutions Bank F/K/A First Bank of Ottawa
Branch Manager – Assistant Vice President
Responsibilities: Implements policies and procedures to improve the bank’s productivity.
Perform quarterly audits on the branch to ensure compliance. This position has 12 direct
reports. Manages and directs the daily activities of the personal banking functions, teller
line and receptionist. Manages staffing selection and performance reviews. Ensures
proper staffing, training and performs coaching and counseling for the entire retail staff at
the branch. Have monthly meeting with the retail staff. Handle all garnishments and
levies when sent to the branch. Audit consumer loans. Open new accounts and deposit
relationships and answers customer’s inquiries. Researches and resolves customer issues.
Reviews and approves overdrafts and checks for cashing, answers customer inquires and
reconciles customer bank statements. Reviews credit and financial information; extends
consumer credit and facilitates the approval process. Services existing loans related to
personal banking relationships. Responsible for computer set up and reports are printed
daily. I am the Security Officer for the entire bank and compile information for HMDA.

2/01/02 – 10/2002 Sprint PCS

Business –Business Process Analyst
Responsibilities: Examine and evaluate the activities of the Business Sales Channels
within Sprint PCS including the various corporate groups that support operations within
the Business Channel. Examples of these organizations would include the contract
Management Group, Special Pricing, and Telesales. The Business Channel includes
direct sales, and indirect sales initiated by the Small Business Dealers Network. Provide
independent assurance concerning the integrity of financial and operational information
and underlying internal controls. Assess the effectiveness of efficiency of Sprint PCS’s
sales operations. Assess the adequacy and effectiveness of internal controls designed to
provide reasonable assurance regarding the reliability and integrity of internal financial
and operational information, compliance with applicable laws, regulations, and regulatory
orders, and internal Company policies and procedures; and safeguarding of Sprint PCS’s
assets, including information and other assets not included on Sprint’s balance sheet.
Coordinate efforts with those of Sprint’s Corporate Audit Service group and Sprint PCS’s
Internal Controls group to provide complete and efficient “audit” coverage. Responsible
for ensuring the company assets used in the Business Channels are adequately
safeguarded and adequate internal controls exist for safeguarding of the Company assets.
Perform a variety of audit efforts at the various business offices, or in various corporate
groups responsible for performing procedures that support the Business Channel. Audit
contract compliance, sales and order entry, service adjustment initiation and approval,
demo phone procurement and management and inventory management.

8/11/2000 – 2/01/2002 Sprint PCS

Business Process Analyst- Retail
Responsibilities: Monitor measure and implement local and regional business processing
policies and procedures for Kansas City and Topeka retail stores. This includes cash,
inventory, customer activation’s, returns, demo phones, commissions, customer credit,
point of sale activities, security and asset protection. Ensure financial and operations
controls are adequate, in place, and followed. Compile data on a regular basis, produce
reports and communicate results to area and regional level management.
Accomplishments: Received an on the spot bonus for assisting the roll out of OTIS.

EDUCATION:

AVILA COLLEGE – MBA in Finance.

OTTAWA UNIVERSITY – BS in Management and BS in Business Administration.

OFFICE SKILLS: Typing - 65 wpm; Dictaphone; Photocopy Machine; 10-Key;

Facsimile Machine, Microsoft Word, WordPerfect, ACE BankStar, BranchBanker, Excel,
Access, P2K, Pre-Processor, Browser, Oracle, Consumer Bankstar, Premier II, and
SCM2100, Sales & Deposit Pro.