Internship Report

on

A study on the working environment of

Dip Knitwear Ltd.

Prepared by:

Md. Manjurul Hoque

Course Roll # 10
Batch IV
Diploma in Social Compliance

Submitted to:

Diploma Cell: Diploma in Social Compliance

Bangladesh Institute of Management

Date of submission: 16 October, 2011

Table of Content
Topics
Letter of Transmittal
Acknowledgement
Executive Summary

Page
i
ii- iii
iv

Chapter 01:
INTRODUCTION
1.1
Introduction/Background
1.2
Importance of the study
1.3
Objectives of the study
1.3.1
Broader objectives
1.3.2
Specific Objectives
1.4
Scope and limitations of the study
1.5
Methodology of the study
1.5.1
Primary Data
1.5.2
Secondary Data
1.5.3
Data Collection Period
1.5.4
Data Processing and Analysis
1.5.5
Data Presentation
1.5.6
Study Plan
Chapter 02:
AN OVERVIEW OF
DIP KNITWEAR LTD.
Chapter 03:
FINDINGS FROM THE STUDY

1
2
3
3
3
3
4
4
5
5
5
5
5
5
6 - 10
11- 28

Chapter 04:
Chapter 05:
Chapter 06:

SWOT ANALYSIS
CORRECTIVE ACTION PLAN (CAP)
RECOMMENDATION

29 - 30
31 - 39
40 - 42

Chapter 07:

CONCLUSION

43 - 44

Chapter 08:
8.1
8.2
8.3
8.4
8.5

APPENDICES
BIBLIOGRAPHY
ABBREVIATION
ANNEXURE A: Audit Check List
ANNEXURE B: Audit Schedule
ANNEXURE C: List of Participants in DSC,
4th Batch, 2011

45
46
47
48 - 49
50
51 - 55

Letter of Transmittal
October 16, 2011
Program Coordinator
Diploma in Social Compliance
Bangladesh Institute of Management
Sobhanbag, Dhaka 1217
Subject: Submission of Internship Report
Dear Sir,
Assalamu Alaikum Warahmatullah.
I am submitting this Internship report on A study on working environment of
Dip Knitwear Ltd. as part of my Diploma course named Diploma in Social
Compliance.
Though the time allocated for completion of this report was very short, even
then I tried my best to accomplish this report and submit the same within the
stipulated time.
I hope that this report will be up to your satisfaction.

Sincerely Yours,

Md. Manjurul Hoque

Course Roll # 10
Batch IV
Diploma in Social Compliance
Bangladesh Institute of Management

page - i
3

TO WHOME IT MAY CONCERN

Its my pleasure to certify that Md. Manjurul Hoque, a student of Diploma in
Social Compliance (DSC), Bangladesh Institute of Management (BIM), Dhaka
has successfully accomplished Internship Report on A Study on the Working
Environment of Dip Knitwear Ltd. covering the period from September 24,
2011 to October 16, 2011 with sincerity and devotion.

I wish him every success in all respects.

Engineer A N M Shahidullah
Senior Management Counselor &
Program Director
Diploma in Social Compliance (DSC)
Bangladesh Institute of Management (BIM)

Acknowledgement
At first I acknowledge the blessing and profound kindness of almighty Allah
who made me able to prepare the report than I would like to express my
gratitude to our course coordinator Engineer ANM Shahidullah, Senior
Management Counselor & Program Director, Diploma in Social Compliance,
Bangladesh Institute of Management, Dhaka for his encouragement and the
opportunity he has provided me for preparing this internship report entitled A
study on working environment of Dip Knitwear Ltd. for the fulfillment of the
course of Diploma in Social Compliance (DSC).
I am indebted to Advocate Jafrul Hasan Sharif, Factory visit Supervisor,
Faculty, Bangladesh Institute of Management for the interest he has kindly taken
to help me. He has helped me to select the topic, collect information and develop
this report in spite of his awful business. It would have been unthinkable to
prepare such a report and present it in this manner without his active help and
support.
I am also indebted to the authority of Dip Knitwear Ltd. They have provided me
different informations which helped me to prepare the report. Again I
remember them with great respect.
I am thankful to the officials of the BIM for their sincere cooperation and
support they have extended to me for successful completion of this report.
I am also thankful to my classmates of BIM for their continuous support and
providing necessary information.

Page ii
5

Especially, I would like to give my heartiest thanks to my colleague Mr. Md.

Matiur Rahman, Syed Majedur Rahman Sumon and Mr. Jewel Ahamed who
always give me support and all kinds of help; I respectly remember my official
supervisor Mr. Md. Mashequr Rahman Khan, General Manager, HR &
Administration who provided me tremendous support, help, guidance and
encourage me to do the course and I am deeply indebted to Prof. M A Rashid,
Chief Executive Officer, Ibrahim Cardiac Hospital & Research Institute who
permitted me to do the course otherwise it would not have been possible for me
to complete the course.

Md. Manjurul Hoque

Course Roll # 10
Batch IV
Diploma in Social Compliance (DSC)
Bangladesh Institute of Management (BIM)

Page iii

Executive Summary

Now a days, working environment of any organization is very much important

issue for all over the world. Global competition has passed a difficult challenge
for organizations in general and for export oriented organizations in particular.
Export oriented organizations must have to ensure and fulfill the standard
working environment which improves productivity and enhance organizational
effectiveness.
As a student of Diploma in Social Compliance, analyze working environment of
Dip Knitwear Ltd. is very important and crucial to enrich knowledge. In such
study, both theoretical and practical knowledge is required. After completion of
theoretical part of the Diploma course, I sent out to have practical knowledge as
part of the course. The internship report program is organized to give me an
opportunity for enriching my capabilities. In this report I had tried to focus on
both theoretical and practical knowledges. My internship report topic is A
study on working environment of Dip Knitwear Ltd.. I have tried my best to
flash out the actual scenario of working environment of Dip Knitwear Ltd.
I have tried to follow the case study method for preparing this report, which is
very important to find out the truth. This is hidden behind the curtain, in the case
study of Dip Knitwear Ltd. effort has been given to disclose about
organizations working environments step by step.
For convenience of the reader the first chapter of this report covers Introduction,
Objective, Methodology, Scope, Limitations and study plan of the report while
second chapter deals with an over view of Dip Knitwear Ltd. The third Chapter
deals with the findings of the study and fourth chapter deals with SWOT
analysis of the factory. The fifth chapter covers Corrective Action Plan and
recommendation has been provided in chapter six. Conclusion has been drawn
in chapter seven and the report ends with appendices.

page - iv
7

Chapter 01
Introduction

1.1 Introduction/Background

As part of the Diploma in Social Compliance, I have been sent to visit Dip
Knitwear Ltd. And have been advised by the course teacher to study on
Working Environment of the factory. I tried my best to highlight good
working environment issues of the factory also tried to find out the opportunities
the factory have to improve. Because of, it is very much essential for the factory
to sustain and for the nation to earn foreign currencies by developing knitting
sector.
The development of knit garments as if RMG has importance for Bangladesh
because of the enormous potential it has as a source of foreign exchange
earnings. The sector is relatively more labour intensive than other manufacturing
activities and it has been playing a significant role in providing employment
opportunity to the countries growing labour force.
Currently a great number of people are employed in this sector. To survive the
RMG sector, we have to be more attentive to our worker/human resources. This
is why companies should create a healthy, wealthy and safe working
environment. As per Bangladesh Labour Law - 2006 and buyers Code of
Conduct (COC) companies should provide a good working environment for
workers which is pre-condition of high productivity.

1.2 Importance of the study

First, the study is very much important for me as a social compliance student.
The study creates an opportunity for me to observe the working environment of
knitwear sector and also enable me to find out the opportunities that have to
improve for the betterment of the factory as well as for the sector knitwear
industries. The study has opened my eyes, foresight ness and strengthens my
confidence to perform such audit which will be benefited to me in future.
Secondly, in the study I have find out some issues which will help the factory to
improve working environment of the factory to sustain in the competitive
market to ensure better working environment and to serve for the nation.
Finally, the study is very much important for the knitwear sector as well as for
the nation. Because, in the development history of Bangladesh, knitwear sector
contributed a lot in terms of employment, involving women in the formal sector,
increased substantial export earning etc. One significant aspect of the sector is in
human development aspect. To keep it up and increase day by day and further
improvement of the sector we have to be careful on continual improvement of
working environment of factories.

1.3 Objectives of the study

In order to conduct the study following objectives have been considered:
1.3.1 Broader Objective
To find out improvement opportunities in working environment of Dip
knitwear Ltd. as well as the sector knitwear industries.
1.3.2 Specific Objectives

To gather practical knowledge along with academic

knowledge.
To comprehend practical condition of this factory.
To find out the strength and weakness of the factory.
To know about the prevailing relationship between worker
and management.

10

1.4

To know about discrimination between male and female

worker.
To know that how they implement health & safety issues for
their workers.
To know that how the factory comply with Bangladesh
Labour Law 2006.
To know how they maintain and ensure working
environment.
To find out the gaps/lacks the factory has to improve.

Scope and limitations of the study

The scope of this report is limited to the working environment of Dip Knitwear
Ltd. Such an important study requires in depth analysis of every activities. To
make the study well representative, a number of different Knitwear factory were
required to be covered, Because of awe full business in my job, time constraint
& space limitation fixed by the course coordinator it was not possible to make
the study as in-depth as it was actually required. Besides, it needs more
interaction with different people, workers of the factory but due to time
constraints and my business in my work place could not able to do so. However,
this study might create a scope of further study in this important area, which will
certainly be more intrusive and extensive, more information, more
representative, more insightful and useful.

1.5

Methodology of the study

The facts and figures used in this study report have been collected both from
primary and secondary sources. To collect data direct interview and opinion type
questionnaire was used. I discussed with the executives and officials of the
factory and found the approximate data which has been presented in the report.

11

1.5.1 Primary Data

Primary data is collected from Dip Knitwear Ltd. through direct interview
method. Mr. Anisur Rahman, Compliance Manager and some other
executive and workers were the prime source of primary data collection.
1.5.2 Secondary Data
The data and information is also taken from the journal of Bangladesh
Knitwear Manufacturing and Exporting Authority (BKMEA), News
papers, books, relevant journals and also from Internet.
1.5.3 Data Collection Period
The necessary data has been collected from 24th September to 5th October,
2011.
1.5.4 Data processing and analysis
Various statistical tools were used to analyze the data.
1.5.5 Data presentation
Table, Chart, diagram is used to present the data.
1.5.6 Study plan
Sl #

Activities

Days
1

4 5 6

9 10 11 12 13 14 15 16 17 18 19 20 21

1 Planning the Study

2 Preparation of Tools
3 Pre-testing Tools and
Production
4 Data Collection
5 Data Analysis
6 Draft
Submission
7 Final
Submission

Report
Report

12

Chapter 02
An overview of Dip Knitwear Ltd.

13

Factory : Dip Knitwear Ltd.

14

2.0 An Overview of Dip Knitwear Ltd.

2.1 Incorporation of Dip Knitwear Ltd.
Dip Knitwear Ltd. is a limited company which is incorporated under
Bangladesh company act 1994. It starts its business from 2005.Head Office
of the company is located at Dhaka and factory located at Gazipur. Mr.
Jahangir Alom is the Chairman of the company.
Bangladesh Industrial Areas and
location of Dip Knitwear Ltd.

2.2 Vision of the company

15

2.2 Vision of the company

To contribute towards the development of the country by earning foreign
currency and to develop the life style of people of Bangladesh by creating
employment opportunity.

2.3 Mission of the company

To make the company one of the top companies in Bangladesh by
maintaining highest standard of quality, using modern technology, business
ethics and quality customer services.

2.4 General information of the company at glance

Name of the
company
Address
Phone
Staff/Manpower
Business Type
Products
Contact person
Sections

Location Detail

Working hours

Payment Cycle

Dip Knitwear Ltd.

Established

2005

34-35, Chaydana, National University, Gazi[pur, Dhaka

880-2-9293333
Mobile
01713008576
420
Female: Male
55:45
Exporters,
Annual Turnover $500,001Manufacturers
1000,000
All types of Knit Garment Tank Top, Trouser, Jacket, Kids
garments, Shorts etc.
Tariqul Islam Iqbal, Director
Sampling, Winding, Knitting, Linking, Mending
Washing, Iron, Sewing, PQC, Finishing, Packing
1st Floor
2nd Floor
Cutting,
Sewing, Sample Section, Cutting section,
Finishing,
Packing, Finish goods area, Child Care
Office, Canteen, Ware Room,
House, Accessories store
From 8.00 a.m. to 5.0
OT
Maximum
02
p.m.
hours
Payment
7th of next months
Calendar Months
Detail
Payment
10th
of
next
Piece Salary
Detail
months

16

Chapter 03
Findings from the study

17

Findings from the study

A:
01. Emergency Action Plan
To establish a good working environment a company should have emergency
action plan. As part of emergency action plan a company should have escape
procedures and routes been developed and communicated to all employees.
I observed and studied the factorys present emergency action plans and found
that,
(I)

The employees are trained up to operate critical plant operation

before evacuating the proper procedures.
(II) Employee alarm system provides warning for emergency action
recognizable and perceptible above ambient conditions.
(III) Alarm systems properly maintained and tested regularly.
(IV) Emergency action plan reviewed and tested regularly.
(V) Employees know their responsibilities during emergencies.
02. Emergency Exit Doors
In every factory there should be emergency exit door which is required to serve
as emergency exit that the way of exit travel is obvious and direct.
We did not find any emergency exit door in Dip Knitwear Ltd. which is very
much unexpected. It indicates poor working environment of the factory.
The authority should take immediate steps to construct emergency exit door
along with Emergency Exit sign because of safety of its manpower on
emergency cases.
03. Fire Protection Plan
To protect fire every factory should have fire protection plan. factories should
established practices and procedures to control potential fire alarm system and it

18

must be tasted at least once in a year. In adequate numbers and types of fire
extinguishers should be mounted in readily accessible locations and free from
obstructions or blockage.
Figure: 01

Fire extinguishers should be

recharged regularly and then
noted on the inspection tag.
Employees should be trained
in the use of extinguishers
and
fire
protection
procedures.
We did not find any written
and
documented
fire
protection plan. There are
adequate numbers of fire
extinguishers are mounted
but all fire extinguishers are
not mounted on readily
accessible
locations.
Document of fire fighting
training not found.
Fire extinguisher

04. Flammable and combustible materials

In all factories combustible debris and waste materials should stored in covered
metal receptacles and removed from the work environment. Proper storage
method should be used to minimize the risk of fire and spontaneous combustion.
All connections on drums and combustible liquid piping tight. Flammable
liquids should keep in closed containers when not in use.
No Smoking signs should be posted and enforced in area where flammable or
combustible materials are stored or used.
In Dip Knitwear Ltd. we found that all waste materials are stored in covered
metal and NO SMOKING sign is posted in stored area.
19

05. Boiler Room

We visited the boiler room of Dip Knitwear Ltd. and found that working space
of boiler room is very narrow. The boiler room should be wider and decorated.
So that boiler operator can move easily and feel free and convenient in work.
Figure: 02

Figure: 03

Boiler Room

06. Main Stair

Figure: 04

There is only one in and exit door, the

main in and exit stair are very high which
is hazard and may be caused of accident
in case of any emergency exit.

Stair

20

As per Bangladesh Labour Act (BLA) 2006, Section 62(1), every establishment
shall be provided with at least one alternative connection stairway with each
floor and such means of escape is case of fire and fire fighting apparatus, as
may be prescribed by rules.
The authority should take necessary steps to create such alternative connection
stairway with each floor which is the pre condition of better work place and
standard working environment.

07. First Aide Box

The factory has sufficient numbers of First Aide Boxes. But some of the boxes
are kept in such a place which is not easy to use and not near the work place.
It is also observed that, the medicine in first aide boxes is not adequate and all of
the listed medicine and accessories were not found in these boxes.
The most serious violence of rule and compliance that observed during visit the
factory is that, we found pain killer in one of the first aide box which is
extremely prohibited.
Figure: 05

First Aide Box

As per BLA 2006, Section 89 (1), in every establishment be provided and

maintained (First Aide Box), so as to be readily accessible during all working
21

hours. First Aide Boxes or cupboards equipped with the contents prescribed by
rules.
The authority should take care of these first aide boxes. So that proper and
adequate number of medicine and accessories are kept in these boxes. The first
aide boxes to be kept in right place, well equipped and in-charge of a
responsible person who is trained in first-aide treatment and who shall always be
available during the working hours of the establishment. So that, in emergency
situation workers gets emergency services easily and smoothly.

08. Spot removing room

MSDS policy is posted in spot removing room. In spot removing room workers
are found working with out hand gloves which is work hazard and may be
caused of unfortunate accident.
Figure: 06

On the other hand, in spot removing

section, workers found with musk
which is not proper musk for this
room.

Authority should be care of Personal

Protective Equipment (PPE).

Spot removing room

09. Child Care Room

22

During visit we have seen a child care room which is standard in terms of size
but the floor mate is not risk free for child because it is not soft as need for the
child.
On the other hand we did not find any trained women in child care room
although 55% of employees of the factory are women.
Interesting is that, we did not find any child in the child care room which is
much undesired and question of interest and willingness of the authority.
Figure: 07

Figure: 08

Child Care Room

As per Bangladesh Labour Act 2006, Section 94(2), Such rooms shall provide
adequate accommodation, adequately lighted, ventilated and maintained in a
clean and sanitary condition and shall be under the charge of women trained or
experienced in the care of children and infants.
Section 94(7), such rooms shall be adequately furnished and equipped and in
particular there shall be one suitable cot or cradle with necessary bedding for
each child, at least one chair or equivalent seating accommodation for the use
of each mother while she is feeding or attending to her child and a sufficient
supply of suitable toys for the older children.
Employees may be encouraged positively to bring their child in the child care
room for betterment of their child and the rooms should be well equipped.
10. Doctors Room

23

The factory has a doctor room. We found one paramedics in the doctor room but
we did not find any doctor in the premises of the factory.
Figure: 09

Doctor Room

As per Bangladesh Labour Act 2006, Section 89(5), In every establishment

wherein three hundred or more workers are ordinarily employed, there shall be
provided and maintained a sick room with dispensary of the prescribed size,
containing the prescribed equipment or similar facilities, in the charge of such
medical and nursing staff as may be prescribed.
As the factory has more than 300 hundred employees, it has to deploy a full time
doctor.

11. Store Room

24

There is a Big store room. All items are kept in store room systematically. Items
or cartoons were marked with identity. Lighting in the store room found enough.
Figure: 10
Though the store room is looking very
nice and systematically furnished, we
found a non compliance in store room.
That is, an open aciton pot was found in
store room which is dangerous for
working environment.
Management should be careful about it.

Store room

12. Chemical Dram

As per requirement, chemical dram should be kept in separate and safe space.
Chemical Dram should not keep on the open floor. It should keep on rack and in
safe area for safety work place.
Figure: 11

During visiting the factory, we found

a chemical dram in open floor
without any rack which is violence of
safety work place and code of
conducts of buyers and standards.

The authority should more careful on it.

Chemical Dram

13. Aisles Path

25

A factory should have enough space to escape with aisles marked. As per BLA
2006, Section 92, in every establishment
(I) All floors, stairs, passages and gang ways shall be of sound construction and
properly maintained and where it is necessary to ensure safe steps, stairs,
passages and gang ways shell be provided with substantial handrail.
Figure: 12
(II)

There shall, so far as is reasonably

practicable, be provided and
maintained safe means of access to
every place at which any person is,
at any time, required to work.

(III) All floors, ways and stair ways

shall be cleaned, wide and clear of
all obstructions.
Aisles path

During visit we found that, goods were kept in aisles path which is clear
violence of above mentioned act.
Therefore, the management should take proper steps to comply with the act.
14. Power Distribution Board
Figure: 13

For the safety of employees and work

place, in every power distribution
board, there should be an ebonite sheet
to protect any danger.
We have found a power distribution
board, where ebonite sheet not found
which creates a risk for the factory.
The authority should attach an ebonite
sheet with power distribution board
immediately.
15. Working area

Power Distribution Board

26

As per BLA-2006, Section 56 (1), No work room in any establishment shall be

over crowded to an extent injurious to the health of the workers employed
therein.
Figure: 14

Figure: 15

Figure: 16

Figure:17

Workers are working

BLA-2006, Section 56 (2),Without pre judice to the generality of the provisions

of sub section (1, there shall be provided for every worker employed in a workroom, at least 9.5 cubic metre of space in the establishment.
27

During visit, we found the factory over crowded which is great violence of
BLA-2006.
Authority should take proper steps to comply the act.

16. Cleaning Check list

As per BLA 2006, Section 51, every establishment shall be kept clean and
free from effluvia arising from any drain, privy or other nuisance.
Figure: 18

As per section 59(d), latrins and

urinals shall be maintained in a clean
and sanitary condition at all time with
Suitable detergent and disinfectants.

Cleaning Check list

On 24 September, 2011, while visiting the factory, up to 1.00 p.m. the cleaning
checklist not marked which arise questions about regular cleaning.
The cleaning matter is very much important because, all buyers code of conduct
and standards are emphasizing on cleaning. The management should monitor
and ensure that, cleaning is regularly done. Cleaning check list should also be
marked in due time.

17. Electric Ware

28

Before entrance of the factory, we found some loose cables connected with light
point. These types of loose cables are dangerous in terms of safety of the factory
as well as for the employees working in the factory.

Figure: 19
For the safe working environment,
cables should be covered with
channel.

The management should take

immediate action to cover the ware
with channel.

Un-safe electric ware

18. Scalar kept in walking area

Figure: 20

A scalar was kept in walking area

violating the BLA - 2006, section
72(m) act.

Scalar

19. Oil level in machine

29

Oil level of sewing machine has fallen in to lower level which may cause of
accident.
Line supervisor should take care of it.
Figure: 21

Oil level in sewing machine

20. Not using mask in work place

Figure: 22

During visit, we found almost

worker is working with wearing
Some workers are ignoring mask,
indicates lack of awareness about
hazards in work place.

every
mask.
which
health

Training program may be arranged for

creating awareness about health hazards
in work place.
Working women

B:

30

Other Findings:
Sl. #

Issues

A. Workers Right
01 Workers
Participatory
Committee
(WPC)

02

Discrimination
& harassment

03

Maternity
Benefit

04

Full time
doctor
Grievance
policy &
procedure

05

05

Workers
Register

06

Service Book

Actual situation

Solution to be implemented as
per requirement of BLA-2006 &
other international standards

List
of
workers
participatory
committee was not
found which seems
that the factory has
no WPC.

Conduct election of participatory

committee as per law, prepare its
regulations and train the
committee members regarding
participatory
committee
formation, its work etc. Inform
all workers about the WPC and
its activities.
As per policy, there is The company is complied with
no discrimination and the issue
harassment in the
factory
regarding
hiring, promotion or
increment and equal
opportunity for all
employees.
Maternity benefit is The company is complied with
given
to
female the issue
workers.
There is no full time As per law, factory should hire a
doctor
full time Gov. register doctor.
There is no grievance Factory should prepare a
policy & procedure.
grievance policy and procedure
based on labor law. It should be
posted on factory for workers
knowledge and should be
communicated to workers.
Workers Register not Factory should prepare workers
maintained as per law register as mentioned (format) it
in labor law section-9.
Workers have service Workers service book to be kept
book but it not kept in in personal file and communicate
31

personal file.

07

Joining Letter

08

Child Room

11

Forced Labour

B. Wages & Benefits

12 Salary
Payment Date
13 Deduction
Amount

14

Leave

the message to workers and

should return service book to
workers who leave the factory.
There is no joining There should be joining letter in
letter
found
in personal file
workers personal file.
Trained women for As per Bangladesh Labour Act
keeping child not 2006, Section 94(2), Such rooms
provide
found. There is no shall
adequate
child in child room.
accommodation,
adequately
lighted,
ventilated
and
maintained in a clean and
sanitary condition and shall be
under the charge of women
trained or experienced in the care
of children and infants.
No
evidence
of The company is complied with
forced labour found the issue
in the factory by
visual inspection and
documentation.
Salary payment date
is 7th of next month
In the salary sheet of
August, 2011, all
deduction
amounts
found error.
Leave is very much
restricted.
Leave
application not found
in personal file.

The company is complied with

the issue
All kind of deduction should be
mentioned in pay sheet and pay
slip should be prepared without
any error.
Factory must allow workers to
enjoy their leave as per law.
Management
should
communicate
the
leave
entitlements to workers. As per
law, piece rate workers also
entitled to get paid leave. Leave
applications should be kept in
personal files.

32

15

Social
Insurance

Factory has
insurance
workers.

group The company is complied with

for the issue

C. Child Labour Issue

16 Age
The factory is not
verification
maintaining
age
verification certificate
17 Child Labour
Visually it seems
that, there is child
labour in the factory.
D. Working Hour
18 Working time General working time
is from 8.00 a.m. to
5.00 p.m. Weekly
holiday is on Friday.

The factory should maintain age

verification certificate as per
requirement
The company should be careful
about the issue.

The company is complied with

the issue

OT record found in
time card and pay
sheet which is not
more than 02 hours in
a day.
E. Health & Safety
19 Fire fighting
training

20

Approval of
factory
building

Factory
did
not
received fire fighting
training from civil
defense and the fire
fighting team is not
as large as required

Factory should appoint civil

defense to conduct a fire fighting
training with the 40% workers of
the factory. Fire fighting team
will consist of 3 group- fire
fighter, rescue team and first
aide. The fire fighters number
will be the same as the number
of fire extinguishers are there.

Approval is only up Approval of factory building

to 2nd floor. A tin should be up to 3rd floor (4
shed is constructed at storied).
3rd floor which is not
approved by proper
authority.

33

21

Accident
Record

22

Fire bucket

23

Air plug and

musk

24

Dining Room

25

Waste
Management
Policy (WMP)

Accident Register is
found but record
keeping is not proper
due to ignorance.

Accident register need to

maintain properly with all
accident recode. A person can be
assign for that who can maintain
it floor wise.
st
In 1 floor fire bucket 2 Fire buckets (out of 4) in each
is kept on aisles path. area should be full with sand,
Fire bucket are not other 2 will be empty.
full with sand.
In spot removing Factory should provide PPE as
section,
workers per requirements of nature of
found with musk job, also need to provide more
which is not proper awareness training to workers
musk for this room.
regarding using PPE.
House keeping of Dining room should be neat and
dining room is poor, clean and seating arrangement
not enough seating should be increased.
arrangement.
Factory does not have Factory should develop separate
any
waste waste chemical handling policy
Management Policy. and procedure. Factory must
appoint expert vendor to handle
chemical
wastage.
It
is
recommended to use same
vendor for chemical waste
management who is supplying
chemicals to the factory.

34

Chapter 04
SWOT Analysis

35

SWOT Analysis
S = Strength
The owner and management of the company has positive attitude towards
the compliance of national law and buyers code of conduct.
The Company has very experienced workforce.
The company is situated beside the highway which is important for
delivery of products and collect raw materials for the product.
There is no discrimination and harassment in the factory.

W = Weakness

The space of the company is narrow.

The factory yet not formed WPC
The factory has no full time doctor
The factory has no trained women for keeping child in child room.
The company is not maintaining age verification certificate.

O = Opportunity
The management can benchmark its working environment with those of
another firm, particularly a competitor as a way to out perform the
competition.
By practicing ILo, SA8000, WRAP, BSCI, FLA, ISO standards the
company may be certified which will help to improve the business.
The company is in rhythm, It has a great opportunity to be succeed in the
business by removing the weaknesses it has.

T = Threat
Increased competition in the market.
Shortage of trained manpower in the market.
Buyers are moving towards the complied and certified (by international
standards) company.

36

Chapter 05
Corrective Action Plan (CAP)

37

Corrective Action Plan (CAP)

#

Issues

A. Workers Right
01 Workers
Participatory
Committee
(WPC)

02 Main Stair

Findings

Solution to be
implemented

List of workers
participatory
committee
was
not found which
seems that the
factory has no
WPC.

The
company
should Conduct
election
of
participatory
committee as per
law, prepare its
regulations and
train
the
committee
members
regarding
participatory
committee
formation,
its
work etc. Inform
all
workers
about the WPC
and its activities.
As
per
Bangladesh
Labour
Act
(BLA) 2006,
Section 62(1),
every
establishment
shall
be
provided with at
least
one
alternative
connection
stairway
with
each floor and
such means of
escape is case of

There is only one

in and exit door,
The main in and
exit stair are very
high which is
hazard and may
be caused of
accident in case
of any emergency
exit.

Intend Follow
Date
up

38

fire and
fighting
apparatus,
may
prescribed
rules.

fire
as
be
by

The
authority
should
take
necessary steps
to create such
alternative
connection
stairway
with
each floor which
is
the
pre
condition
of
better
work
place
and
standard
working
environment.
03

Full time doctor

04 Grievance policy
& procedure

There is no full As per law,

time doctor
factory should
hire a full time
Gov.
register
doctor.
There
is
no Factory should
grievance policy prepare
a
& procedure.
grievance policy
and procedure
based on labor
law. It should be
posted
on
factory
for
workers
knowledge and
should
be
communicated
39

05 Workers Register

Workers Register
not maintained as
per law

06 Service Book

Workers
have
service book but
it not kept in
personal file.

07 Joining Letter

There
is
no
joining
letter
found in workers
personal file.
Trained women
for keeping child
not found. There
is no child in
child room.

08 Child Room

to workers.
Factory should
prepare workers
register
as
mentioned
(format) it in
labor law section
- 9.
Workers service
book to be kept
in personal file
and
communicate
the message to
workers
and
should
return
service book to
workers
who
leave
the
factory.
There should be
joining letter in
personal file
As
per
Bangladesh
Labour Act
2006,
Section
94(2),
Such
rooms
shall
provide
adequate
accommodation,
adequately
lighted,
ventilated and
maintained in a
clean
and
sanitary
condition
and
40

shall be under
the charge of
women trained
or experienced
in the care of
children
and
infants.
Employees may
be encouraged
positively
to
bring their child
in the child care
room
for
betterment
of
their child and
the
rooms
should be well
equipped
and
trained women
should
be
deployed.
09 Aisles path

B. Wages & Benefits

10 Deduction
Amount

Goods were kept

in which is clear
violence of above
mentioned act.

Therefore, the
management
should take
proper steps to
comply with the
act.

In the salary sheet

of August, 2011,
all
deduction
amounts
found
error.

All kind of
deduction
should
be
mentioned
in
pay sheet and
pay slip should
be
prepared
without
any
error.
41

11 Leave

Leave is very
much restricted.
Leave application
not found in
personal file.

Factory
must
allow workers to
enjoy their leave
as
per
law.
Management
should
communicate
the
leave
entitlements to
workers. As per
law, piece rate
workers
also
entitled to get
paid
leave.
Leave
applications
should be kept
in personal files.

C. Child Labour Issue

12 Age verification
The factory is not
maintaining age
verification
certificate
13 Child Labour

E. Health & Safety

14 Fire fighting
training

The
factory
should maintain
age verification
certificate as per
requirement
Visually it seems The
company
that, there is child should
be
labour in the careful about the
factory.
issue.
Factory did not
received
fire
fighting training
from civil defense
and
the
fire
fighting team is
not as large as
required

Factory should
appoint
civil
defense
to
conduct a fire
fighting training
with the 40%
workers of the
factory.
Fire
fighting
team
will consist of 3
groupfire
42

15 Approval of
factory building

16 Accident Record

Approval is only
up to 2nd floor. A
tin
shed
is
constructed at 3rd
floor which is not
approved
by
proper authority.
Accident Register
is
found
but
record keeping is
not proper due to
ignorance.

17 Fire bucket

In 1st floor fire

bucket is kept on
aisles path. Fire
bucket are not
full with sand.

18 Air plug and

musk

In spot removing
section, workers
found with musk
which is not
proper musk for
this room.

fighter, rescue
team and first
aide. The fire
fighters number
will be the same
as the number of
fire
extinguishers are
there.
Approval
of
factory building
should be up to
3rd
floor
(4
storied).

Accident
register need to
maintain
properly with all
accident recode.
A person can be
assign for that
who
can
maintain it floor
wise.
2 Fire buckets
(out of 4) in
each area should
be full with
sand, other 2
will be empty.
Factory should
provide PPE as
per requirements
of nature of job,
also need to
provide
more
awareness
training
to
43

19

Dining Room

House keeping of
dining room is
poor, not enough
seating
arrangement.

20 Waste
Management
Policy (WMP)

Factory does not

have any waste
Management
Policy.

21 First Aide Box The factory has

sufficient
numbers of First
Aide Boxes. But
some of the boxes
are kept in such a
place which is not
easy to use and
not near the work
place.
It is also observed

workers
regarding using
PPE.
Dining
room
should be neat
and clean and
seating
arrangement
should
be
increased.
Factory should
develop separate
waste chemical
handling policy
and procedure.
Factory
must
appoint expert
vendor to handle
chemical
wastage. It is
recommended to
use same vendor
for
chemical
waste
management
who is supplying
chemicals to the
factory.
The
authority
should take care
of these first
aide boxes. So
that proper and
adequate
number
of
medicine
and
accessories are
kept in these
boxes. The first
aide boxes to be
44

that, the medicine

in first aide boxes
is not adequate
and all of the
listed medicine
and accessories
were not found in
these boxes.

kept in right
place,
well
equipped and incharge of a
responsible
person who is
trained in firstaide treatment
and who shall
always
be
available during
the
working
hours of the
establishment.
So
that,
in
emergency
situation
workers
gets
emergency
services easily
and smoothly.

45

Chapter 06
Recommendations

46

Recommendations
01

The company should Conduct election of participatory committee

as per law, prepare its regulations and train the committee
members regarding participatory committee formation, its work
etc. Inform all workers about the WPC and its activities.

02

The authority should take necessary steps to create such alternative

connection stairway with each floor which is the pre condition of
better work place and standard working environment.

03
04

As per law, factory should hire a full time Gov. register doctor.
Factory should prepare a grievance policy and procedure based on
labor law. It should be posted on factory for workers knowledge
and should be communicated to workers.
Factory should prepare workers register as mentioned (format) it
in labor law section - 9.
Employees may be encouraged positively to bring their child in
the child care room for betterment of their child and the room
should be well equipped and trained women should be deployed.

05
06

07

8
9

10
11

12

Factory must allow workers to enjoy their leave as per law.

Management should communicate the leave entitlements to
workers. As per law, piece rate workers also entitled to get paid
leave. Leave applications should be kept in personal files.
The factory should maintain age verification certificate as per
requirement
Factory should appoint civil defense to conduct a fire fighting
training with the 40% workers of the factory. Fire fighting team
will consist of 3 group- fire fighter, rescue team and first aide. The
fire fighters number will be the same as the number of fire
extinguishers are there.
Approval of factory building should be up to 3rd floor (4 storied).
Accident register need to maintain properly with all accident
recode. A person can be assign for that, who can maintain it floor
wise.
Dining room should be neat and clean and seating arrangement
should be increased.

47

13

14

15

16
17

Factory should develop separate waste chemical handling policy

and procedure. Factory must appoint expert vendor to handle
chemical wastage. It is recommended to use same vendor for
chemical waste management who is supplying chemicals to the
factory.
The authority should take care of first aide boxes. So that proper
and adequate number of medicine and accessories are kept in these
boxes. The first aide boxes to be kept in right place, well equipped
and in-charge of a responsible person who is trained in first-aide
treatment and who shall always be available during the working
hours of the establishment. So that, in emergency situation
workers gets emergency services easily and smoothly.
Authority should take care of Personal Protective Equipment (PPE).
All workers must be given PPE by its own cost. Also should
ensure using PPE in work place.
The authority should attach an ebonite sheet
with
power
distribution board Immediately.
The management should take immediate action to cover the un
covered wire with channel.

18

The management should monitor and ensure that, cleaning is

regularly done. Cleaning check list should also be marked in due
time.

19

The Management can benchmark its working environment with

those of another firm, particularly a competitor as a way to out
perform the competition.

20

By practicing ILo, SA8000, WRAP, BSCI, FLA, ISO standards

the company may be certified which will help to improve the
business.

48

Chapter 07
Conclusion

49

Conclusion
As part of DSC course, I studied the working environment of Dip Knitwear Ltd.
as I instructed by the course teacher. Being a student of DSC, for the first time I
audited the factory. As it is my first assignment there might be some shortage in
data collection, analysis and presentation. Due to short visit and time constrain
limitations lies with the study. Even though, I tried my best to find out the actual
scenario of working environment of the factory.
The result of the study shows that the factory has some core strength which
helps the factory to compete in the market.
The factory has some weaknesses which is removable. If the authority keep their
eyes on the weaknesses and try to achieve the standards and remove the
shortfall, it will be a class one and high productive factory in Knitwear sector.
The factory also has some threat which has to overcome carefully.
The factory has great opportunity in future. Management should smoothly
utilize the opportunities and overcome it weaknesses to achieve its mission and
vision.

50

Chapter 08
Appendices

51

8.1

Bibliography

01

Bangladesh Labour Act 2006

02

Guide book of Dip Knitwear Ltd.

03

Various publications/Journals related to working

environment.

04

Web site of BKMC

05

Web site of BEPZA

06

Google: Bangladesh Map

07

Internet

08

International Code of Conducts

09

Documentation of Dip Knitwear Ltd.

10

Web site of BGMEA

52

8.2

BLA
BKMC
BIM
BSCI
BEPZA
BGMEA
COC
DSC
FLA
ILO
OT
PPE
SA8000
WPC
WMP
WRAP

Abbreviation

Bangladesh Labour Act

Bangladesh Knitwear Manufacturing Company
Bangladesh Institute of Management
Business Social Compliance Initiatives
Bangladesh Export Processing Zone Authority
Bangladesh Garments Manufacturers and Exporters
Association
Code of Conduct
Diploma in Social Compliance
Fair Labour Association
International Labour Organization
Over Time
Personal Protective Equipments
Social Accountability International8000
Workers Participation Committee
Waste Management Policy
World wide Responsible Apparel Production

53

8.3

Annexure - A
Social Audit: Check List

Date: .........................................
Name of the Factory: .......................................................................................
Location: ...........................................................................................................

Social Audit: A List for the Documents

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27

Workers Hand Book

Salary Sheet Last 01 year
Over Time Sheet Last 01 year
Piece Rate Record
Time Card Last 01 Year
Wage Slip
Attendance Register
Leave Register
Injury Register
Maternity Benefit Register
Child Care Register
Free Drill Register
Broken Needle Register
Daily Production Record
Training Record Fire, Job, First Aide
Workers Personal File
Security Guards Personal File
Previous Audit Report
Trade License
Fire License
Boiler License
Boiler Operators License
Electricians License
Environmental Certificate
Doctors Appointment Letter
Nurses Qualification Certificate
Water Taste Report
54

28
29
30

Grievance Handling Procedure

WPC Register
Disciplinary Action Log

31
32
33
34
35
36
37
38
39
Policies:
40
41
42
43
44
45
46

Electrical Maintenance Register

Machine Maintenance Register
Chemical List
Machinery List
DIT/ Building Approval Plan
Group Insurance
Factory Organogram
Worker ID Card
Worker Service Book
Working Hour Policy
Child Labour Policy
Health & Safety Policy
Recruitment Policy
Accident Policy
Broken Needle Policy
Anti Corruption Policy

Document verified by

55

8.4

Annexure - B

Schedule of Factory Visit provided by BIM

Group 2
Date : 24 September, 2011
Dip Knitwear Ltd.

56

8.5

Annexure - C
Bangladesh Institute of Management (BIM)
4, Sobhanbag, Mirpur Road, Dhaka-1207.

DIPLOMA IN SOCIAL COMPLIANCE (DSC)

4th Batch 2011

List of Participants
SL
#

Name & Address

01

SHAMIMA
SULTANA

Educational
Qualification

Telephone/ Cell
No. &
e-mail number

M.Sc.
Eden University

Cell: 01731843596
e-mail:
chowsam2004@ya
hoo.com
shimul0308@gmail.
com

Program
Associate
Environment &
Social
Development

B.Sc.
D. I. U.

Cell: 01816105611
Telephone:
9143938
e-mail: jjaj@ymail.com;

Student

C-35, Chhayabithi,
Badda Word No-1,
Savar, Dhaka.
02

JAFRIN AKTER
JESSY
246/1/1,
West
Agargaon
Sher-e-Bangla Nagar
Dhaka.

03

MD.
NURUZZAMAN

M.S.S
S. U. S. T.
MA in HRM

texibm403@gmail.c
om
Cell: 01721786945
e-mail:
zaman.sph@gmail.
com

Service
Organization

BRAC University

333/1/C/4, C/O. Dr.

Hajrat Ali
1st Floor (North)
Paikpara Ahmed
Nagar, Mirpur-1, Dhaka
04

B.A (Pass)

SHAFIQUL
ISLAM
House No.112, Road-4,
Cantt. Bazar, R/A,
Dhaka.
05

MD. DELWAR
HOSSAIN
House # 16, Road # 17,
Nikunja-02, Dhaka.

B.A (Pass)
Dhaka University

Cell: 01713002603
Telephone:
9899935/ 8712157
e-mail:
shafiqul@tusuka.co
m

Student

Cell: 01713039780, Director

Parkview
8912365 (R)
Dreshess Ltd.
e-mail:
delwar1165@gmail
.com

57

06

MD.
SALAHUDDIN

B. Com.
National
University

Cell: 01727650100
e-mail:
dacca1971@gmail.
com

Student

M. S. S.
Rajshahi
University

Cell: 01722548923
e-mail:
mkhmillon86@gmai
l.com

Student

B. Com.
Dha City College

Cell: 01191344391
01672554467
(Res.)
e-mail:

Manager Audit
BRAC

House # 03 (2B), Road

# 12, Sector # 14,
Uttara, Dhaka
07

MD. KAMAL
HOSSEN
C/O. Md. Mahbubul
Islam
Assistant Professor
Dept. of Islam
Rajshahi University

08

MD. SAIFUR
RAHMAN
MUNIR

munir_bangladesh@ya
hoo.com

893 Ibrahimpur, Kafrul

Dhaka Cantonment,
Dhaka
09

RASEL PARVES

MBA
A. U. Bangladesh

Cell: 01711477601
e-mail:
rasel1503@gmail.c
om

Manager
The TMS Group

B.S.S (Hons),
M.S.S (DU)
MBA
M. I. U.
M. Com.
Jagannath
College

Cell: 01712889152,

HRO
Ibrahim Cardiac
Hospital

Block # F, House # 07,

Road # 11, Banani,
Dhaka
10

11

MD. MANJURUL
HOQUE
69, Central Bashaboo
Dhaka.
MD. MASHEQUR
RAHMAN KHAN
348 B, Khilgaon,
Taltola,
Dhaka.

12

SHAHED
MOHAMMAD KAZI
SHAYEMUR
RAHMAN

9671141-43 (O)

e-mail:
manjur.hoque@yaho
o.com

Cell: 01714006717
Telephone:
9671141-47
e-mail:

G. M. (HR &
Admin.)
Ibrahim Cardiac
Hospital

mashequrrahmankhan@ya
hoo.com

B. Sc. (Textile)
College of Textile
Tech. Un. of Dha.

Cell: 01711480309
e-mail:
texsayem@gmail.c
om

Manager
Color Fusion

Sultan Manzil (3rd

Floor)
125, Jamal Khan Road
Chittagong

58

13

MD. REAJUL
ISLAM

M. Sc.
D. I. U.

Cell: 01911751224
Telephone:
8835998
e-mail:
himel_2010@yaho
o.com

MBA
Rajshahi
University

Cell: 01678030479
Telephone:
9130058-59
e-mail:
jashim@greenland
garments.com

MBA
Southwest
University

Cell: 01678030455
Telephone:
9130058-59
e-mail:

House # 51, Road # 14,

DIT Project, Merul,
Dhaka
14

SHEK JASIM
UDDIN

15

Greenland Garments
Ltd.
Hasney Tower (6th
floor)
3/A, Kawran Bazar,
Dhaka
MRITUNJOY KUMER
CHAKRABORTY
Greenland Garments
Ltd.
Hasney Tower (6th
floor)
3/A, Kawran Bazar,
Dhaka

16

MD.
KAMRUZZAMAN

MD. AMINUL
ISLAM

MBA
I. I. U. C.

A. K. M. SAIDUR
RAHMAN
476/D, Barnali-1, DIT
Road, Malibagh,
Dhaka.

Cell: 01715750440
Telephone:

Head of HR
Dekko Group

9132944, 9124309
(R)

e-mail:
mksabuj@yahoo.co
m

B.S.S.
Govt. Ash.
College

Cell: 01711896048
Telephone:
7743040
e-mail:
islam_6048@yaho
o.com

Student

M.S.S.
Jogannath
University

Cell: 01937404513
Telephone:
9349796

Manager (Admin)
The ACME Lab.
Ltd.

C/O. Md. Merajul Islam

C-9, Anandapur, City
Lane Savar, Dhaka.
18

Manager (HR)
Greenland
Garments Ltd.

mritunjoy@greenlandga
rments.com

IOnic Crown, Flat-5B,

Road-4
Baitul Aman Housing,
Adabar, Dhaka
17

Lecturer
Daffodil
International
University

email:srahman.hr@ac
meglobal.com

59

19

MST. NAZNEEN
SULTANA

20

House # 55, Road # 21,

Rupnagar, Mirpur,
Dhsks.
BIPOL KUMER
CHAKROBORTY
C/O. Ranu Acharyya
11/3, Siddeswari Lane,
Shantinagar, Dhaka.

21

MONIRA AKTER
DMC-1 West
Nakhalpara
Tejgaon, Dhaka.
22

MD. MAZHARUL
HOQUE

M.A
Carmicell
College, Rangpur

nazneen.lubna@yah
oo.com

M.S.S.
National
University
MBA-HRM
D.I.U.

MBA
Southeast
University

MBA
Shant. University

99/A East Razabazar

Dhaka
23

MD. OLIULLAH
Apt. # 503, House # 03,
Road # 78, Gulshan-2,
Dhaka
24

MD. ABDUS
SAMAD

Cell: 01717135062
01731928106
(Res.)
e-mail:

MBA
Southwest
University

MBA
B. U.

Cell: 01714981987
Telephone:
9333605
e-mail:
bipol83@yahoo.co
m
bipul@hamidgroup.
org
Cell: 01715029103
e-mail:
makter.hrd@acmeg
lobal.com

Officer
Hamid Group

Jr. Officer
The ACME Lab.
Ltd.

Cell : 01719276421
Telephone :
8651950-3
e-mail :
mazrip@yahoo.co
m
Cell: 01730331699
Telephone:
9561883
e-mail:
oliullah55@yahoo.c
om
Cell: 01921403945
e-mail:
imsamad@ymail.co
m

Asstt. Manager
Bangladesh Eye
Hospital Ltd.

Cell: 01819229648
Telephone:
9124212 (Res.)
e-mail:
tariq@sc.gcglobal.c
om
Cell: 01713084155
e- mail:
p_khairul@yahoo.c
om;

Sr. Manager (HR)

South China
Bilaching Dyeing

Asstt. Manager
Energypac
Engineer Ltd.

Sr. Executive
(HR)
Sarker Steel Ltd.

101, Kalabagan,
Dhanmondi, Dhaka
25

MD. TARIQUL
ISLAM

M.S.S.
University of
Dhaka

7/4, West Nakhalpara

Dhaka
26

KHAIRUL
BASHAR
House # 18, Road # 3A
Sector # 09, Uttara,
Dhaka

MBA
D. I. U.

Certification
Manager
AJA Bangladesh

khairul@ajabd.com

60

27

28

29

30

MD. KAMRUL AHSAN

KALLAL
41, Shershasori Road,
Mohammadpur, Dhaka1207.
MD. HUMAYUN FARID
House # 299, Road #
09, Block # B, South
Paik Para,
Mirpur, Dhaka-1216.
CAPT. MD. KAMRUL
ISLAM KHAN (Retd.)
DIRD Group, FR Tower
32, Kamal Ataturk
Avenue
Banani, Dhaka-1213.
FERDOUSI AKHTER
6, Lake Circus Road,
Kalabagan, Dhaka1205.

M.A
Dhaka College

Cell: 01726860484
e-mail:
kallal_89@yahoo.c
om

Credit Card
Officer
Standard
Chartered Bank

B.S.S.
Asian University

Cell: 01712616062
8123450 (Office)
9006360 (Res.)
e-mail:
novel25_md@yaho
o.com
Cell:01811411871,
9886747 (Off)
e-mail:
captkamrul@yahoo
.com

Compliance
Officer
Trade Sweater
Factory Ltd.

Cell: 01712923653
e-mail:
ferdousi21@yahoo.
com

Project Manager
Phulki (NGO)

BA
Bangladesh
Military Academy

M.S.S.
Dhaka University

AGM (Admin. HR
& Compliance)
DIRD Group

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