Professional Documents
Culture Documents
Key Concepts
Knowledge Areas
Purpose
Description
Inputs
Elements
Guidelines/Tools
Techniques
Stakeholders
Outputs
Tasks
Underlying Competencies
Techniques
Perspectives
Key Terms
Change
Need
Solution
Stakeholder
Value
Context
Business Analysis
Business Analysis Information
Design
Enterprise
Organization
Plan
Requirement
Risk
Business requirements:
Stakeholder requirements:
Solution requirements
Transition requirements
Stakeholders
Requirements and Designs
functional requirements:
non-functional requirements
S.No
Tasks
Purpose
Plan BA Activities
Plan BA Communication
Plan Requirement
Management Process
Plan Requirement
Management Process
Manage BA Performance
Description
Input
Elements
Plan-driven approaches
Change-driven approaches
Identification
Complexity of Stakeholder Group
- Number and variety of direct end
users
- Number of interfacing business
processes and automated systems
Attitude and Influence
Attitude towards The business goals,
objectives, and solution approach
Stakeholders may be grouped
Attitude towards business analysis:
Business Need
into categories that reflect their
Attitude towards collaboration:
Enterprise Architecture
involvement or interest in the
Attitude towards the sponsor:
Organizational Process Assets
initiative
Attitude towards team members
Influence on the project.
Influence in the organization.
Influence needed for the good of the
project.
Influence with other stakeholders.
Authority Levels For Business
Analysis Work
Geographic Distribution of
Stakeholders
Collocated
Dispersed
Type of Project or Initiative
Feasibility studies
Process improvement
Identify business analysis
New software development (indeliverables
house)
Determine the scope of work Business Analysis Approach
Software package selection
for the business analysis
Business Analysis
Business Analysis Deliverables
activities
Performance Assessment
Interviews or facilitated sessions with
Determine which activities the Organizational Process Assets key stakeholders
business analyst will perform Stakeholder List, Roles, and
Review project documentation
and when
Responsibilities
Review organizational process assets
Develop estimates for business
Determine Business Analysis
analysis work
Activities
WBS - Work Breakdown Structure
Activity list
- Unique Number
- Activity Description
Assumptions
Dependencies
Milestones
Geography
Culture
Relationship to time
Relationship to task completion
Relationship to contracts
Relationship to formal and informal
how best to receive, distribute,
authority
access, update, and escalate Business Analysis Approach
Project Type
information from project
Business Analysis Plan(s)
A new, customized in-house software
stakeholders, and
Organizational Process Assets development project
determining how best to
Stakeholder List, Roles, and
Upgrading the technology or
communicate with each
Responsibilities
infrastructure of a current system
stakeholder.
Change in a business process or new
data for an existing application
Purchase of a software package
Short, focused, agile style iterations
of software development
Communication Frequency
Communications Formality
Repository
Traceability
Select Requirements Attributes
- Absolute reference
- Author of the requirement
- Complexity
- Ownership
- Priority
- Risks
- Source of the requirement
- Stability
- Status
- Urgency
- cost, resource assignment, and
revision number, traced-from and
traced-to
Determining the process for
Requirements Prioritization Process
requirements change,
- Formality
which stakeholders need to
- Establishing The Process
approve change,
AndTechnique
who will be consulted or
- Plan The Participation
informed of changes, and by
Business Analysis Approach
Change Management
extension,
Business Analysis Plan
- Determine the process
who does not need to be
Organizational Process Assets for requesting changes
involved.
- Determine who will
Assessing the need for
authorize changes
requirements traceability and
- Impact Analysis
determining which
- Plan the wording of the request
requirements attributes will be
- Cost and time estimates
captured.
of change
- Benefits and risks of the change
- Recommended course of
action for change
- Coordinate Prioritization
Of Change
- Change-Driven Methods
- Tailoring the Requirements
Management Process
- Organizational culture
- Stakeholder preferences
- Complexity of project, project
phase, or product (product,
service, or result) being
delivered.
- Organizational maturity
- Availability of resources
Performance Measures
Performance Reporting
Preventive And Corrective Action
Techniques
Stakeholders
Decision Analysis
Process Modeling
Structured Walkthrough
General Techniques
Acceptance and Evaluation
Criteria Definition
Brainstorming
Interviews
Organization Modeling
Process Modeling
Requirements Workshops
Risk Analysis
Scenarios and Use Cases and
User Stories
Scope Modeling
Survey/Questionnaire
RACI Matrix
Responsible
Accountable
Consulted
Informed
Stakeholder Map
Matrix Mapping
Onion Diagram
Domain SME
Implementation SME
Project Manager
Tester
Regulator
Sponsor
Output
Business Analysis
Approach
Estimation
Functional Decomposition
Risk Analysis
Business Analysis
Plan(s)
Structured Walkthrough
Business Analysis
Communication Plan
Decision Analysis
Problem Tracking
Risk Analysis
Domain SME
End User
Implementation SME
Operational Support
Project Manager
Tester
Sponsor
Requirements
Management Plan
Decision Analysis
Problem Tracking
Risk Analysis
Domain SME
End User
Implementation SME
Operational Support
Project Manager
Tester
Sponsor
Requirements
Management Plan
General Techniques
Interviews
Lessons Learned Process
Metrics and Key Performance
Indicators
Problem Tracking
Process Modeling
Root Cause Analysis
Survey/Questionnaire
Variance Analysis
Business Analysis
Performance
Assessment
Business Analysis
Process Assets
S.No
Tasks
Purpose
Description
Input
Business Need
Enterprise Architecture
Solution Performance
Assessment
Elements
Alternative Generation
Assumptions and Constraints
Ranking and Selection of Approaches
Benefits
Costs
Risk Assessment
Results Measurement
Techniques
Stakeholders
Output
Benchmarking
Brainstorming
Business Rules Analysis
Focus Groups
Functional Decomposition
Root Cause Analysis
Customer or Supplier
Domain SME and End User
Implementation SME
Regulator
Sponsor
Business Need
Document Analysis
SWOT Analysis
Required
Capabilities
Solution Approach
Domain SME
Implementation SME
Project Manager
Sponsor
Solution Scope
General Techniques
Benchmarking
Brainstorming
Decision Analysis
Estimation
SWOT Analysis
Feasibility Analysis
General Techniques
Functional Decomposition
Interface Analysis
Scope Modeling
User Stories
Problem or Vision
Statement
Decision Analysis
Estimation
Metrics and Key
Performance Indicators
Risk Analysis
SWOT Analysis
Vendor Assessment
Sponsor
Domain SME
Implementation SME
Project Manager
Business Case
S.No
Tasks
Purpose
Prioritize Requirements
Organize Requirements
Verify Requirements
Validate Requirements
Description
Input
Elements
Business Case
Business Need
Determine the relative
Requirements
importance of requirements,
Requirements Management
based on their relative value,
Plan
risk, difficulty of implementation
Stakeholder List, Roles, and
Responsibilities
Levels of Abstraction
Model Selection
User Classes, Profiles, or Roles
Concepts and Relationships
Events
Processes
Rules
Requirements [Stated]
Requirements Structure
Text
Matrix Documentation
Models
- Modeling Formats
- Notations
- Formal versus Informal Models
- semantics and iconography
Capture Requirements Attributes
Improvement Opportunities
- Automate Or Simplify The Work
People Perform
- Improve Access To Information
- Reduce Complexity Of Interfaces
- Increase Consistency Of Behavior
- Eliminate Redundancy
Stakeholder Concerns
Assumptions
Business Constraints
- budgetary restrictions,
- time restrictions,
- limits on the number of resources
available,
- restrictions based on the skills of
the project team and the
stakeholders,
- a requirement that certain
stakeholders not be affected by the
implementation of the solution, or
any other organizational restriction.
Technical Constraints
Characteristics of Requirements
Quality
- Cohesive
- Complete
- Consistent
- Correct
- Feasible
- Modifiable
- Unambiguous
- Testable
Verification activities
Business Case
Stakeholder, Solution, or
Transition Requirements
[Verified]:
Identify Assumptions
Define Measurable Evaluation
Criteria
Determine Business Value
Determine Dependencies for Benefits
Realization
Evaluate Alignment with Business
Case and Opportunity Cost
Techniques
Stakeholders
Output
General Techniques
Decision Analysis
Risk Analysis
MoSCoW Analysis
Must
Should
Could
Won't
Timeboxing/Budgeting
All In
All Out
Selective
Voting
Domain SME
Implementation SME
Project Manager
Sponsor
Requirements
[Prioritized]
Requirements Structure
General Techniques
Acceptance and Evaluation
Criteria Definition
Business Rules Analysis
Data Dictionary and Glossary
Data Flow Diagrams
Data Modeling
Functional Decomposition
Interface Analysis
Metrics and Key Performance
Indicators
Non-functional Requirements
Analysis
Organization Modeling
Process Modeling
Prototyping
Scenarios and Use Cases
Sequence Diagrams
State Diagrams
User Stories
Any Stakeholder
Requirements [Analyzed]
Problem Tracking
Risk Analysis
Implementation SME
Project Manager
All Stakeholders
Assumptions and
Constraints
General Techniques
- Acceptance and Evaluation
Criteria Definition
- Problem Tracking
- Structured Walkthrough
Checklists
All Stakeholders
Requirements [Verified]
All Stakeholders
Requirements [Validated]
S.No
Tasks
Purpose
Manage Requirements
Traceability
Prepare Requirements
Package
Communicate Requirements
Description
Securing apporval of
requirements from authorized
stake holders
Manage issues during
elicitation and analysis.
Approval can be requested
either at the end of project or
during the intervals.
Requirements are baselined
after approval.
Change Control Process - any
changes after requirements
baselined and it also requires
approval.
Solution scope determines
whether the proposed
requirements supports
business goals and objectives
Input
Elements
Requirements Management
Plan
Solution Scope - is also a
requirement
Stakeholder List, Roles and
Responsibilities.
Stakeholder, solution and
Transition Requirements
[Communicated or Traced]
Requirements Lifecycle
[Stated,specified and
modeled, verified, validated]
Relationships
- Necessity
- Effort
- Subset
- Cover
- Value
Impact Analysis
Configuration Management System
Ongoing Requirements
- contractual obligations
- quality standards
- SLA
- business rules
- business processess
Satisfied Requirements
Business Analysis
Communication Plan
Organizational Process Asset
Requirements
Requirements Structure
Conversations, notes,
documents and presentations
Soft skill
- communication
technical skill - requirement
Business Analysis
Communication Plan
Requirements
Requirements Package
General Communication
Presentations
- Formal
- Informal
Techniques
Stakeholders
Output
Problem Tracking
Baselining
Signoff
Domain SME
Implementation SME
Project Manager
Sponsor
Requirements
[Approved]
Coverage Matrix
Implementation SME
Project Manager
Tester
Requirements
[Traced]
N/A
Business Analyst
Domain SME
Implementation SME
Requirements
[Maintained and
Reusable]
Requirements Documentation
- Business Requirement Doc
- Product Roadmap
- Software/System
Requirement Specification
- Supplementary
Requirements Specification
- Vision Document
Requirements for Vendor
Selection
- RFI - Request for
Information
- RFQ - Request for Quote
- RFP - Request for Proposal
Evaluation Criteria implementation cost
weighting Criteria - how
proposed solution meets
requirements
Requirements Workshop
Structured Walkthrough
All
Communicated
Requirements
S.No
Tasks
Purpose
Allocate Requirements
Assess Organizational
Readiness
Define Transition
Requirements
Validate Solution
Evaluate Solution
Performance
Description
single solution or to compare
multiple proposed solutions.
Input
Assumptions and Constraints
Requirements
[Prioritized and Approved]
Solution Options
Elements
Ranking of Solution Options
- scoring system for complex
decision problems
Identification of Additional Potential
Capabilities
Enterprise Architecture
Solution Scope
Solution [Designed]
Stakeholder Concerns
Cultural Assessment
- Assess the beliefs, attitudes and
feelings, willingness common to
key stakeholder groups
Operational or Technical Assessment
Stakeholder Impact Analysis
- Functions
- Location
- Tasks
- Concerns
Data
Ongoing Work
Organizational Change
Solution
[Constructed]
Requirements
[Prioritized and Validated]
Business Requirements
Identified Defects
Solution Performance Metrics
- Quantitative
- Qualitative
Solution [Deployed]
Techniques
Stakeholders
Output
Domain SME
Implementation SME
Operational Support
Project Manager
Supplier
Sponsor
Assessment of Proposed
Solution
Requirements [Allocated]
General Techniques
- Acceptance and Evaluation
Criteria Definition
- Data Flow Diagrams and
Process Models
- Focus Groups,
Interviews and
Survey/Questionnaire
- Organization Modeling
- Problem Tracking
- Risk Analysis
- SWOT Analysis
Force Field Analysis
- graphical representation
- identifying the forces that
support and oppose a
change
Domain SME
Implementation SME
- Organizational Change
Management SMEs
- Usability SMEs
- Training SMEs
Operational Support
Project Manager
Sponsor
Organizational
Readiness Assessment
Customer
Domain SME
End User
Implementation SME
Operational Support
Project Manager
Regulator
Tester
Sponsor
Transition Requirements
Domain SME
End User
Implementation SME
Operational Support
Project Manager
Tester
Regulator
Sponsor
Identified Defects
Mitigating Actions
Solution Validation
Assessment
Decision Analysis
- Cost/benefit analysis
Focus Groups
Observation
Survey/Questionnaire
Solution Performance
Assessment