Professional Documents
Culture Documents
CATEGORY A
1) Does your company engage in community development activities?
A) Yes
B) No
2) Please list five community development activities that your company has been engaged
in within the last three years
TITLE
DATE
2) In your opinion which of the following best describes CSR (Corporate Social
Responsibility)?
A) Respecting company and societal ethical values
B) Government involvement in import and export
C) Willingly doing things that will have a positive impact on the society
D) None of the above
(If D please give your opinion of CSR)
B No
B No
CATEGORY B
Does your company have a gender equality employment policy?
A) Yes (please attach this document)
B) No
B) No
b) 10 20
c) 20 40
d) 40 80
c) 80 -100
e) 100 +
TRAINING ACTIVITY
PURPOSE
DATE
CATEGORY D
What is the age range of your employees? (please circle appropriate)
a) 18 21
h) 65 +
b) 21 25
c) 25 30
d) 30 35
e) 35 40 f) 40 50 g) 50 65
b) No
.
How many interns do you currently have working for you? ..
Are your interns compensated for the work they do? Explain
CATEGORY E
What is your company overall customer service goal?
Do you think your clients are comfortable with your service or the way they are received?
A) Completely satisfied
B) Strongly Satisfied
E) Completely dissatisfied
C) Somewhat Satisfied
F) strongly dissatisfied
D) Satisfied
G) somewhat dissatisfied
In your opinion do you think customer service is of any importance to the company?
Explain
..
Do you measure the performance of personnel in charge of customer service?
Would you allow are research to visit your premises and speak to your customers
randomly?
..
CATERGY F
About how many application letters do you receive a year?
A) 50-90
B) 100-150
C) 150 250
D) 250 500
E) 500 +
B) Customer care
C) Employee benefits
.
What are some technological innovations that your company has under taken within the
last three years?
B) No
C) I Do Not know
What makes you think you are the most innovative if yes
............................................................................................................................................................
............................................................................................................................................................
..........................................................................................................................................................
Do you have any new strategy, service or product coming up?
A) Yes
B) No