Write To MD Complain Report3

SOUTH BIHAR POWER DISTRIBUTION COM
Status of Complain Recieved on Email id - re
S.No
.
Complain
Receiving
Date
Consumer
Name
27-Aug-14
ABHISHEK
SINHA
29-Aug-14
RAKESH
KUMAR
29-Aug-14
BK
THAKUR
29-Aug-14
JAI BANSH
PANDEY
Mobile
Number
Page 1 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
30-Aug-14
RAJESH
KUMAR
NIRALA
30-Aug-14
Dr. A.N
SAHAY
30-Aug-14
KRISHNA
30-Aug-14
LALIT
KR.MISHRA
Mobile
Number
Page 2 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
30-Aug-14
ABHAY
KUMAR
10
30-Aug-14
VIVEK
KUMAR
UPADHYAY
11
30-Aug-14
ARJANI
KUMAR
TIWARI
12
30-Aug-14
RAKESH
KUMAR
VERMA
Mobile
Number
Page 3 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
13
30-Aug-14
VISHWAJEE
T KUMAR
14
30-Aug-14
PANNA
DEVI
15
31-Aug-14
NUTAN
1-Sep-14
Mobile
Number
MANFORCE 9709638980
Page 4 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
Mobile
Number
1-Sep-14
BASANT
KUMAR
SHARMA
9470053198
1-Sep-14
MANISH
KUMAR
SHARMA
9386378942
1-Sep-14
RAJESH
KUMAR
NIRALA
9430055655
2-Sep-14
MD.JASIMU
9702983217
DIN
Page 5 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
Mobile
Number
1-Sep-14
PANKAJ
KISHORE
9308409865
2-Sep-14
RAJESH
KUMAR
9019621376
3-Sep-14
SANJAY
KUMAR
SINGH
9430061525
3-Sep-14
NAND
KISHORE
PRASAD
9334022506
Page 6 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
Mobile
Number
10
4-Sep-14
PRASHANT
KUMAR
9931010000
4-Sep-14
RAM
VALLABH
9955647392
TRIGUNAYA
T
4-Sep-14
AMIT ROY
9431014035
4-Sep-14
RAVI
RANJAN
7079523180
Page 7 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
Mobile
Number
14
5-Sep-14
JN LAL
9431025941
5-Sep-14
BISHWAKA
RMA
SINGH
9327016333
10
5-Sep-14
AMITABH
9097612522
11
5-Sep-14
DR.K.B.SIN
9431444880
HA
Page 8 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
Mobile
Number
18
6-Sep-14
PANKAJ
SINGH
9431662177
12
6-Sep-14
RAKESH
KUMAR
7542909533
13
6-Sep-14
DASHARAT
9974182725
H SHARMA
21
7-Sep-14
DR.BAIDHY
9234757081
ANATH JHA
Page 9 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
Mobile
Number
14
7-Sep-14
MANOJ
RANJAN
9771452192
15
8-Sep-14
BALLABHA
SHARMA
9934571795
16
8-Sep-14
RAVI
RANJAN
VARMA
9955159914
17
8-Sep-14
NEERAJ
KUMAR
SINHA
9852227918
Page 10 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
Mobile
Number
18
8-Sep-14
SHIV KANT
KUMAR
9934962273
19
9-Sep-14
SMT.
KANAK
9431058274
20
9-Sep-14
RAVI
SHANKAR
SINGH
9122445526
21
10-Sep-14
PUSHPEND
RA KUMAR 8581910057
SINGH
Page 11 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
Mobile
Number
22
10-Sep-14
HRISHIKES
H KUMAR
9334455755
23
10-Sep-14
KHURSHID
ANWAR
MALLIK
8083383463
32
10-Sep-14
RAJAN
KUMAR
RAY
9431870000
24
10-Sep-14
RAMESH
KUMAR
HUF
9430246026
Page 12 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
Mobile
Number
25
11-Sep-14
TARIQUE
BIN
AKHTER
9304858372
26
11-Sep-14
MD.TAJ
ANSARI
9304295570
27
11-Sep-14
AMRISHA
8051523334
28
11-Sep-14
MD.IRFAN
9934286822
Page 13 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
Mobile
Number
29
11-Sep-14
SHASHIKA
NT SINGH
9430929812
30
12-Sep-14
ALOK
KUMAR
SINGH
9308584916
31
12-Sep-14
PAWAN
KUMAR
9654187345
32
12-Sep-14
DR.JK
VERMA
9430954439
Page 14 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
Mobile
Number
33
12-Sep-14
UMA
SHANKAR
PATHAK
9891611025
34
12-Sep-14
RANGLAL
1111111111
35
12-Sep-14
RAJBANSH PANDEY
9453381594
36
13-Sep-14MANISH KUMAR8750792407
Page 15 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
Mobile
Number
37
13-Sep-14
WG CDR SK SINGH
7042522823
38
13-Sep-14
RANJEET
PRASAD
39
15-Sep-14
LUCAS
INDIAN
SERVICE
LTD.
9771348949
40
15-Sep-14
RESHMA
SINGH
8051454875
Page 16 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
Mobile
Number
41
15-Sep-14
SUMIT
SUKANT
9308716058
42
15-Sep-14
43
15-Sep-14
JUNAID
AHAD
9160999845
44
17-Sep-14
UPENDRA
RAY
8877292146
ANIL MEHTA 9835587875
Page 17 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
45
17-Sep-14
DEVENDRA
PRASAD
8986969509
SINGH
46
17-Sep-14
MUKESH
KUMAR
SINGH
9334196432
47
18-Sep-14
DHARMEN
DRA
KUMAR
9934769269
48
18-Sep-14
MADAN
KUMAR
9798006001
Mobile
Number
Page 18 of 85
S.No
.
Complain
Receiving
Date
Consumer
Name
Mobile
Number
49
18-Sep-14
NIRMAL
KISHORE
SHARMA
9473088828
50
18-Sep-14
DEVA
NAND
SAGAR
9661348984
Page 19 of 85
SOUTH BIHAR POWER DISTRIBUTION COMPANY LIMITED
Status of Complain Recieved on Email id - response.sbpdcl@gmail.com
Complain
i am sorry to say that your official are not consumer friendly. i am renter in a small house in rd21 rajiv nagar. consid-010202220695. i got
a bill of 1271/- at my home & got msg on mob & on net+ that i have to pay about 34150/-. i went to your panitanki office. but they r not
replying well. welog 15 din s daora rhe h. why & how i can pay this large amount. without consuming given amount of electricity
buxar division me store keeper shishir kumar m.d. sahiba ke buxar aane ki suchna ke bad pure division ke jee ko bula kr gate pass up to
date kr rhe hai.store se kisi estimate ke against pura material kvi nhi milta hai.pura emply , consumer ense presan hai.6-7 year se patna
board me parvi ke bl pr buxar me hai.koi vi transformer,material bina paisa diye nhi niklta hai.gate pass to kvi milta hi nhi hai.
Change of electric Meyer to new digital electric Meter. Consumer Id no. 010102230369. Repeated request to the concerned junior
engineer in your Hanuman Nagar Office has not yielded positive result so far. Requested for your personal intervention.
Sir myconsumer no ss 92038 hai isme bill march 2014 se wrong aa raha hai mitter reading wrong tha jise bad me change ker diya gaya
parantu diffrence meter reading jo abhi bhi 1688 ka aa raha hai uska paisa kam nahi kiya gaya kripya bill ko durast ker sahi bill diya jai
jisase ki payment kiya jai dhanyabad.
Page 20 of 85
Complain
Dear Sir/Madam, I want to draw your kind attention towards village Salempur, Block-karaiparsurai - 801304, Nalanda (Bihar), which come
under, sub division office Hilsa-801302, Nalanda, Bihar. In the village Salempur, power is being given from 1 year. But 16 Kv burnt old
transformer is not being upgraded to 120 Kv till date. Therefore, I kindly request you to upgrade 16 Kv burnt transformer to 120 Kv at
your earliest on extremely priority basis to meet the villagers requirement.
LALBAG PROFESSOR COLONY, SARAI, NATH NAGAR, UNIVERSITY FEDER, BHAGALPUR,IS FACING LOW VOLTAGE PROBLEM FOR LAST
THREE DAYS. BEDCPL SDO HAS BEEN INFORMED. DUE LOW VOLTAGE, WATER SUPPLY HAS TOTALLY STOPPED. CAMPUS HAVE FIVE GIRLS
HOSTELS IN ADDITION TO RESIDENTIAL QUARTERS. WE HAVE COME TO KNOW FROM UNIVERSITY FEADER THAT IT IS GRID PROBLEM.
I am the Existing customer of SBPDCL and my Consumer ID is : DN00730 and Account No. is D3282.From Dehri-I and Consumer Name is :
Rameshwar Das Agraval.I have Deposited the Rs. 267.00 as Electricity Bill for the Month of May 2014 at 30.06.2014.But Now I visit the
Online Bill Pay Site the Due was Due and was Rs. 181.00So, I want to know that why my bill is Still Pending if I paid.Please Assist me
Regarding This.
sir my consumer no is wd9153 in Arrah my electricity bill is not generated since jun 2014i am waiting till now i contacted to Arrah
electricity division but they didnt response properly.kindly do the needful. thanx
Page 21 of 85
Complain
Sir, I have lodged a complain on 27.08.2014, for wrong billing but no any response came out till now. complain id 02708140022
Dear Madam SUB VENDOR REGISTRATION QUERY In view of huge requirement of PSC Poles for the ongoing rural electrification schemes
in bihar, we a group of marine professionals started a manufacturing unit. When we approached board a month ago for registration of
new unit,it was informed that registration was on hold. Without approval we can not supply products to sub vendors as well. Kindly guide
us the process of vendor registration or concerned person to contact. Regards
FROM:- ARJANI KUMAR TIWARI & CONSUMER DIVISION:- ARA SUB-DIVISON:- PIRO SECTION:- CHARPOKHARI(GARAHNI) VILLAGE:- SIADIH
LOCATION OF TRANSFORMER:- SOUTH SIDE OF VILLAGE SUB:- REPLACEMENT OF TRANSFORMER FROM 63 KVA TO 100 KVA SIR, OUR
TRANSFORMER GETS BURNT WITHIN EVERY SIX MONTHS BECAUSE OF HEAVY LOAD OF CONSUMER ON IT. IT HAS BEEN ALREADY BURNT
FOUR TIMES. SO OUR TRANSFORMER NEED TO BE REPLACED FROM 63 KVA TO 100 KVA. SO I REQUEST YOU TO TAKE ACTION ABOUT IT.
THANKING YOU.
Dear sir, I am a domestic user of electricity but my bill for the month july is awarded as rs.29222. Bill detail as below Electric Supply
Division:Nawada Bill For:7-2014 Bill ID :55462 Account No.:NWR3225 Sub Total :24163.54 Gross Total :29222.00 No one is in Nawada
office cooprating to my Father (mr. DEVNANDAN PD. VERMA, AGE 72 YRS) to answer for this Bill. kindly do some needfuul action
regarding it. Thanking You Rakesh Verma
Page 22 of 85
Complain
I HAVE ALREADY COMPLAIN IN JAMALPUR ELECTRIC OFFICE BUT OVERSEER NOT TAKEN ANY ACTION.AFTER 4 DAY WHEN I TALKED WITH
JAMALPUR OVERSEER WHICH NAME IS AMIT HE TOLD ME I SENDING ELECTRIC ENG. BUT MY ELECTRIC PROBLEM NOT Resolved THROUGH
U10B TRANSFERMER.AGAIN I TOLD JAMALPUR OVERSEER HE REPLY ME BADLY AND NO ANY ACTION TAKEN BY JAMALPUR OFFICER WHICH
NAME IS AMIT.DEAR SIR SO I HUMBLY REQUEST WITH YOU PLEASE DO SOMETHING. ADDRESS- CITY-JAMALPUR DIST-MUNGER STATEBIHAR PIN-811214 TRANSFER NAME-U10B
Sir my complain no BHH 1252 panna devi charitravan buxar my meter changed of any month but today by reading read the reading of
electricty bill lookig on show in electricy bill then complain is exectutiv officer then take revnew officer but today any work on this
subject
My address:- NUTAN NEW M.N.H. 32 IGIMS CAMPUS,BAILEY ROAD, SHEKHPURA, PATNA I have taken a new connection of 2kw DS II but i
have not receive the first bill of my connection yet .I had submitted all the documents for my connection. I had paid the Security Deposit
and Estimate of my connection on 16 Jan 2014, My application receipt no 5201033,Labour and Establishment Charge no 5201034 and
Initial or additional Security Deposit No. 5201035
BIHAR SHARIF DIV KE MANFORCE KO 4 MONTH KA PAYMENT NAHI MILA HAI,PLZ HELP KARE
Page 23 of 85
Complain
Gaya Complaint No 31 dt 31/09/14. Jumper detached. Living without water and light. No action taken in 24 hours. Number of responsible
local officials not available/not provided by complaint office. State of lawlessness prevailing in SBPDL Gaya. Please take immediate
remedial action.
sir,i am extremely very fadeup by ur maner sdo electric.When he talk to me after complaint he assure me plz. came maner office i
personally resolve ur meter wrong reading entry in bill issue.But three times i went maner but today he meet me and he say no any
accountant here so u pay approximately amt.2000/- but my problem not resolve. i pay 2000/- Rs/- but i am very fadeup with Maner sdo
attitude.i lossed my office attendence but no body help me.so sir immediate action about it.thanks
Respected Sir/Madam, I want to draw your kind attention towards village Salempur, Block-karaiparsurai - 801304, Nalanda (Bihar), which
come under, sub division office Hilsa-801302, Nalanda, Bihar. In the village Salempur, power is being given from1 year. But 16 Kv burnt
old transformer is not being upgraded to 120 Kv till date because of which villagers including students facing a lot of problems from
more than 1 year.kindly upgrade 16 Kv burnt transformer to 120 Kv at the earliest.
Dear sir request for new miter connection ragister.but not have consumer nember date 27/03/2014 division Rajouli village : thali khurd
sughadi nawada
Page 24 of 85
Complain
in the golghar park road under the dakbunglow division there is electric pole surroundigs by tree .the leaf of tree always disturb the main
line number of times touch the wire &its spark and there is so many connection through this electric pole which is always disturb the
normal life, so kindly pay attention on this issue to avoid the accident
SIR , REGARDING A DEFECTIVE METER I HAVE GIVEN SO MANY COMPLAINT FROM JEE TO HIGHER AUTHORITY. BUT I DIDNT GET
SOLUTION, SO FINALLY I M SENDING THIS MESSAGE TO YOU. HOPE U WILL DO SOMETHING REGARDING THIS. MY LAST COMPLAINT ID IS
O2208140014. THANKING YOU
Dear Sir, Despite online payment of bill for July 2014 for Rs.2194/- on 26/07/2014 vide receipt no 126071401936 arrear has been added
in my bill of Aug 2014. I pray your good office to help in getting this bill corrected to enable me to pay the cuurent bill at the earliest.
Regards sanjay kumar Singh A/c No 010204237443 Danapur Division
Reference complain no.02408140012.Demand for August14 raised 330 units, though entire family is temporarily away since june 14. At
any yard stick 330 units could not be consumed. Requested for metere change but no response.con no.010101348963.
Page 25 of 85
Complain
Dear Sir Myself has submitted a written complaint to AE Revenue at Kankerbagh Patna for Rectification of my Name and My Father name
on Monthly Electricity Bill.But today i reecived last month Bill same same error is refelecting again.When enquired JE IT at kankerbagh
she siad i have no time,even there is forwarding from AE Revenue for rectification as soon as possible.Please help me to sort out this
minor issue. C Code-010102548946,Name-Prashant Kumar,S/O-Shiv Kumar Gupta
bijli bil galat aane ke sambandh me. mai ramaballabh trigunayat at-baluganj daudnagar,aurangabad (bihar)mo.9955647392consumar id
- AU27285 hai.mera bill bhi galat hai aur mitar reeding bhi galat haijiske sudhar ke liye mai SDO daudnagar ko mah feb me aavedan de
kar bil chukta kar ke meetar sudhar ke liye kaha lekin abhi tak na bill sudhra aur na hi meetar reedig .Ab aap hi is ka nidan kren.
Due to heavy rain during 14th aug14 a tree fall on high tension wire on the crossing of road no 10 and road no 10A due to that the
service line also damaged in that area the electrician on that moment of time manage to solve the issue by connecting temporary line as
they said high tension wire would be repair properly now after 25 days nothing has happened & due to that huge voltage fluctuation is
happening in this area, requesting you to kindly look in to the matter to solve the issue
Dear Madam, I am resident of village Barah, we need new power connection for irrigate our fields but here in biharsharif lots of
difficulties to submit power connection form, even they are not accepting our form. Neither the "Apply for a new connection online"
working in official website. Please help us, farmers will be very grateful to get your help regarding this.
Page 26 of 85
Complain
I am residing in a rented flat.Elec consumer no 010201245478 Got physical Bill for Aug 2014 I pay bill online But the bill not showing on
online payment portal Make arrangement that it appear online before sending physical bill to consume YOU WILL START GETTING
PAYMENT FROM A CUSTOMER LIKE ME.
R/SIR, MY VILLAGE NAME IS KANT .POST BRAHAMPUR ,DIST BUXAR ,BIHAR ,PIN 802112,MANY POPULE HAVE ELECT CANNACTION.BUT NO
ANY HAVE MITTER.BEACUSE ELECT WIRE AND POLL NOT PROPPR.SO I REQUEST TO YOU.DO THIS NEEDFULLAND NASSERY ACTION.
THANKS .PLZ FRY.
sir aurangabad bihar my bill not delivad in home
Dear Sir, consumer no 3907866 and3903691 are in my premises. Your bills are paid online. Website displays only May2014 bills. bill for
June and July 2014 have not been posted on SBPDCL website. No bill received. I have bells been paying bill well before last day. This time
now defaulter with penalties. Early solution expected
Page 27 of 85
Complain
Lt wire 4f par jhul raha hai. Written complain ke baad bhi thik nahi kiya ja raha hai. Nalanda vihar colony dhanki near raj milk factory
Kumhrar patna.
Madam I am from village Pokharaha Tola in Buxar district of Bihar.Electric connections have been provided to east and west tolas of my
village two years back by the local officials of the company after taking considerations but around 70 house holds of my tola are being
denied connection as the people from my tola have refused to give any consideration. I have written several letters to your office but my
village is still in dark. Please Help .
Respected sir, my consumer account no is 1217494.I made an online payment of Rs 10611. on 25 Aug 2113 from my son SBI Ac No
30601634181. The deposited amount does not reflects in my current bill.In this regard, I talked to department head accounts SMT
SANGEETA MADAM many times and as per her instruction I provided details of transaction through SMS many times but the problem is
not Resolved regards Dasharath Sharma
dear sir,my account no is 010201344877,new capital region patna.I am regularly paying the bill until month7,2014 Ipaid Rs497 Receipt
no123071401292.Now in month8,2014 I have been given a bill for 2169 units electricity consumption with previous meter reading as
zero, bill id201408201344877.My house is vacant and locked and paying the basic electric charges every month by net
banking.BUTsurprisingly they have given wrong meter reading and incorrect billing.therefore I request you to correct it
Page 28 of 85
Complain
Dear sir, filed a written application regarding wrong billing of my energy meter and again lodged an online complaint whose complaint ID
is O3108140008. but till now no rectification has been done. I m a consumer of New Capital area and my consumer ID is
010201518243.Pl. arrange to rectify the problem so that I could pay my energy bill as early as possible and make me free from the huge
burden of bill. Thanking you
Sir, I have paid Rs. bill of 177 and Rs. 179 for the month of June and July 2014 through internet vide Money Receipt No.
SBBD1000000000235 and SBBD10000000004284. But a sms of due amount has been received and wrong billing for the month of
august has been made. I request you to kindly take necessary action
Dear Sir, My consumer ID is 100377524,Dehri division.A/C NO- is-DN74155,i HAVE BEEN ASKED TO PAY RS 839.00 FOR AUG/2014.i HAVE
PAID ONLINE ALL BILLS.LAST BILL OF RS.355 WAS PAID VIA-TRANSACTION REF. NO-SB6668818483.Pl see.
Resp, sir/madam I heambrly say to u, i hve not found of bijali bill on the laxt 04-05 month Connection no-dj 62702,Area- jehanabad circle
town. so sir pls send my monthly bill. wth Regrd neeraj kr sinha loknagar jaehanabad. Connection no-dj 62702
Page 29 of 85
Dear Sir
Thanks for your valuable support.Here i would like to confirm my
Complain
account
details as ;
name :- shivkant kumar
s/o- lt arjun dwivedi
kurtha Dist- arwal
pin code-804421
Div : Arwal Account No- Aw35328, previous Div - Jehanabad and Account
No:- DJ35328/ATH1120, when i pay the amount of Rs 3199/- on August
14,2013 and website: www.bsebbills.org. after that SBPDCL website come
into effect.
you are requested to kindly look into the matter because an amount of
Sir The consumer No.SS13392 is in the name of my
mother
Pyari
Devi in my
house
at Sasaram. The said house is mutated in my name
interest
will
be charged
each
month.
at Sasaram Nagarpalika and circle office. I am paying the holding tax. Satish Kumar S/o Ramkaval Singh Vill. Naraina P.S.Chenari
Dist.Rohtas and Devendra Kumar S/o Late Basavan Ram Vill.Babhavanpurva P.O.Karup Dist.Rohtas are illegally consuming electricity for
domestic and commercial purpose in house .I have given written complaint in March14 and Aug14.
Dear Sir/Mam i had apply for a new electricity connection to junior electrical engineer sbpdcl office pusauli and paid Rs. 75 for processing
charge at kudra electricity office on 27/11/2013, receipt cum service connection no. 340975, but i did not get the connection till date.
request you to please look into this and take strict action against concerned officer
sirI beg to register a report of irregularity in electricity pole allocation in gaghargram panchhayat. you are requested to please take
action against this.your faithfullypushpendar kumar singhVILL-PAITHANPURPOST-BELGHAT BALLUANDIST-BHOJPUR
Page 30 of 85
Complain
Due to heavy rain during 14th aug14 a tree fall on high tension wire on the crossing of road no 10 and road no 10A due to that the
service line also damaged in that area the electrician on that moment of time manage to solve the issue by connecting temporary line as
they said high tension wire would be repair properly now after 25 days nothing has happened & due to that huge voltage fluctuation is
happening in this area, requesting you to kindly look in to the matter to solve the issue
Sir,my cosumer id is DJ53242,jehanabad division.I got my bill for the month of May 14 was around Rs 17000/_ and meter reading shown
in bill was 4848 units upto 31 May whereas meter reading in previous bill upto 01 May was 1725 units.but till today my meter reading is
around 2000units.This blunder is comitted even though photograph of reading is also being taken.I complained this matter to SDE
jehanabad and online vide comp no.o1908140013 dt.19 Aug.But nothing has been done.kindly do the needful.
Res.Sir, Please arrange corrected energy bill for my connection ID 010204513817 DANAPUR I already pay Rs.4503 by online
dt.31.07.2014 and by cash on collection counter Rs.2600 date 28.08.2014. My both above payment not adjust in account. Please inform
can the work be done without paying bribe . Thanks. Regards Rajan
0 1800 3456 198 . CSCIL IGNORE 2012 0010102480143 010102480142

CSCL 1
Page 31 of 85
Complain
URGENT Location : Hira lal lane lodipore Patna. Recently I have found that electric power cable have been hung on my walls private
steel bracket along with cable tv and its instrument . It is a matter of high human life risk. More serious now I observed that they are
digging pit for erecting electric poles on my private land . My map has been recognized by the Honorable High Court as genuin
Sir,I am receiving wrong bill against my consumer number. Total amount for 3 months are rupees 5700. I hav only 1.00 KW load and not
using Air condition or other high electricity consumption gadgets. The total amount is too high against my consumer number and I am
not capable for payment. I am requesting you kindly check it and provide me correct bill so that I could be able to pay the correct
amount.My Consumer ID is NA23878 & Account No. is NWT5063.Thank You.Md. Taj AnsariMod. 9304295570
Dear Sir, We have already given complaint three & four times from June with all documents to your Elect. dept. in Munger Subd. for
correction of Meter reading & Bill, but till date no any response form your side. You are requested to give the order to correction of Meter
reading & Bill. With warm Regards, Bimala Devi, Bindwara (B.T) 08051523334 jyotiamrisha90@gmail.com Consumer ID:
30690/MP/DS/9219
Respected Sir, I would like to inform that i have an electricity domestic conncetion and My consumer no is-32142/YD/DS/3763/A. I have
paid timly all bill as aug-14 but i m surprise to see the bill of sep-14 which show dues amount of rs. 7698.92. while i have paid also a due
amount of 7526/- rs. by the reciept no.104091400685. So kindly look into the matter seriously & correct my bill unless i will be force to
go consumer court. Thanks
Page 32 of 85
Complain
Dear sir,Kindly i have to inform that my consumer id.is 1983.from time to time i pay my bill regularly.I did not know that there are two
connection,s named domestic & commercial.I am a domestic user.Sujit kumar je electricty chausa buxar has logged a fir before me for
commercial connection and fined amounting 68911.00rs.Kindly verify my domestic connection from any competent authority outside
buxar supply division. For this i am grateful to you.Kindly solve my problem as soon as possible
Dear Sir, My Consumer Id is SS33186, Address:-- Banke Bihari Singh, Near Gita Ghat Ashram, Gopalganj, Sasaram. Earlier upto july
month electricity bill was correst but in the month of August METER READER has noted wrong figure or there is technical fault ion the
Meter so that a huge amount of Bill has been send to me , Please rectify it immediately please.With regardsAlok K Singh9308584916
Dear sir, My customer id is SS-13714.Mode Of billing is average and not by meter reading.I had already complain to the concerning
department but no action is taken.I request you to do the needful.
There is an electricity connection in thye name of my son Anupam Kishore at Anurag Opp. B.K.Dutt Lane, New Jakkanpur connection no.
010205524961. The premises is closed since after a week of taking connection. Bill for August showed energy consumption of 438 units.
The current even as on today is only o1(one) unit. Please correct my bill and take disciplinary action against the meter reader.
Page 33 of 85
Complain
Dear Sir / Madam, With reference to Consumer ID : 28080/JM/DS/10512, Bill for August 2014 is calculated as 150.74 (Including arrear). I
have already paid Rs 75/- on 5th of September vide receipt No-105091400129 online for the month of July 2014. Again, it has been
added to my bill in the month of August. Therefore, I request you to look into the matter and send me a copy of fresh bill. Thanking you
Uma Shanker Pathak 09891611025
about theft information 1. hari kushwaha 3hp motor without connection.2. ramadhin singh light without connection.3. ramchandra singh
light without connection all are resident of village bhekash post akhlaspur ps bhabua distt kaimur. no enquiry done at local level without
vigligence.
Sir My consumer no is ss92038 my problem not shotout in since march hence my electricity bill not paid regularly . The problem is wrong
billing i complaint more time and in my bill shown diffrece redding 1688 , in month of march but this amount is not deducted in my
regular bill and my billing comming excess . Sir i request to you kindly deduct amount of diffrence 1688 meter redding in present bill
please.
Dear sir, There is an error in your online billpay system, If i pay late fine for late bill payment, then why again the same bill comes with
addition of current bill. you should update your database as per efficient e-bill payment method. and please make control on these types
of bill generation error . Regards Manish kumar Sr. System Admin Net Access Noida
Page 34 of 85
Complain
Once again I m writing to u to address the issues of extremely inflated bill of jul 14 bill id 20140622209 complaint no,01008140010.The
issue is still pending.My mother was away and the house was locked.It needs to be resolved at the earliest as the bills are compounding.I
am in armed forces service and currently very busy because of service commitments.please refurbish a regularised reasonable bill so
that dues can be cleared.
:
Sir Ref- A/c No 010102439246D My burnt electric meter has been replaced with electronic meter on 8.8.2014. But electric bills including
arrear bill is not being delivered to me inspite of several request so that it can be deposited. The route no has been wrongly entered in
your system as K4-5472600 instead of K4-54752600. I therefore request you to kindly correct the route no and send the electricity bill
timely so that it can be deposited. Thanks & Regards
Respected Sir, We have applied for new service connection on 3rd Sep 2014. Site investigation has been done by Jr. Engineer on 05th
Sep2014. After several request and followups we are still to get connection for our office Near Samrat petrol Pump, Transport Nagar, bari
Pahari, patna-800007. I have tried to contact and make complain to public grivance cellno0612-2504535 but no one has pickup the
phone. Requesting for your attaention in this regards. Thanking you Trully Yours, Ranjit Kumar
Dear Sir I have been submit application at sasaram to change my electric meter dated 2.9.2014 but still no any action taken now please
give suggestion what i should do, i am paying every month more than my actual consumption
Page 35 of 85
Complain
Dear Sir,I would like to bring into you notice that after repeated correction of name and address of my account, i am not getting the
electricity bill copy. i had made several complaints regarding this but no action has been taken yet. Kindly take some strong action
regarding this.Account No. - 532079Consumer No. - 010102532079
Respected Sir I have a manufacture unit in Industrial area Fatwa and i m the 11000 kva Consumer... Without any information, tripping
and power supply cut problem my production had be effected .. i m going on a very loss & ur triping will destroy me. Therefore i
requested you to take there a necessary action to solve these problem... Regards Shivam Polytubes Pvt Ltd Dir: Anil Mehta Indusrial Area
Fatwah Patna Mob : 9835587875
Customer ID- 010204376516On contacting helpline ,I have been advised to meet S.D.O, without even listening to the complain and
understanding the query, they simply advise to meet the higher authority which is not acceptable.If you are carry forwarding the
previous bill to the current one,it is your responsibility to make it right. Please look into this and advise your team, such mishap should
not happen it it does please make correction from your end.
Dear Sir,humare village simariya mai 63KB ka transferm hai 150 ghar jalta hai jisse upkaran mai lod nhi milta hai ese nidan kiya
jaye.CIRCLE-MUNGER,DIVISON-JAMUI,SUB-DIVISON-JHAJHA,SECTION-SONO,P.S.S-CHAKAI-1 MAI SARAWAN FIDDER SIMARIYA VILLAGE
Page 36 of 85
Complain
I HAVE APPLIED A ONLINE COMPLAIN FOR WRONG BILLING. BUT STILL THERE IS NO ANY SOLUTION FOR MY PROBLEM, ONLINE COMPLAIN
NO.O1507140008, DATED 15/07/2014. KINDLY COMPLETE MY JOB AS SOON AS POSSIBLE.
Sir,i am Mukesh Kumar from navinagar Aurangabad.ihave get ellectric connection in 7feb 2014 but i have not got my bijli bill.so i request
you sir please help me . thank you.
Respected sir/maidam I lives in bharmpur south of patna central school patnaNh.Behind only 400 meter distance of patna Nh. But the
are are not available transformer and electricity pole and conductor Pl help urgent
i am from gardanibagh division. my account id is 010205205631. i do not get my electricity bill on time. This time, the meter reader has
come after two months. because of this i have to pay a huge amount of bill.and because of late reading, my electricity charged are also
more than the usual rate. please do the needful. thanking
Page 37 of 85
Complain
dear sir, this mail is regarding correction of elect. bill dated 26-7-2014, Cons. code-010104255179, Bill ID-201406104255179. The above
domestic elect. bill has been given for Rs. 47,654/- which is not correct. We have been paying the electric bill regularly. In this regard we
have written an appl. to EEE, Gulzarbagh Div. dtd. 20/8/14. I also personally mate many times to Ms.DeepShikha(AEE) Ashok(Com. Sec.)
Md.RizwanAhmad(EEE). But there is no response given by the them. Plz. do necessary action
The online bill system is not uploaded with new bills, it is upto 04/2014 as I check for GAYA(R).
Page 38 of 85
Related
Nature of
Division/Sub
Complaine
Division
Rajiv Nagar
Hilsa
Hanuman
nagar
Sasaram
Status
Compliance
Billing
Informed to EEE
Patliputra and mail is
also forwarded to EEE
Patliputra Mail ID
Bill corrected and verifed
Store
Informed to EEE Buxar

and ESE Ara and mail is
Buxar and ESE Ara
Again intimated on dated

20/9/14
Supply
Informed to EEE
Kankarbagh and mail is
Kankarbagh Mail ID
Mail received through EEE

Kankarbagh on dt.02/09/14
that Electric Meter Consumer
Id no. 010102230369 is
changed
Billing
Informed to EEE Sasaram

and ESE Sasaram and
mail is also forwarded to
EEE Sasaram and ESE
Sasaram

20/9/14
Page 39 of 85
Related
Nature of
Division/Sub
Complaine
Division
Status
Compliance

20/9/14
Hilsa
Supply
Intimated to ESE
Nalanda and mail is also
forwarded to ESE
Nalanda
Sarai Nath
Nagar
Supply(Volt
age
Fluctutation
)
Intimated to ESE
Bhagalpur and mail is
also forwarded to ESE
Bhagalpur

20/9/14
DEHRI
Billing
Intimated to EEE Dehri

and mail is also
forwarded to EEE Dehri

20/9/14
ARRAH
Billing
Intimated to EEE Arrah

and mail is forwarded to
EEE Arrah

20/9/14
Page 40 of 85
Related
Nature of
Division/Sub
Complaine
Division
Status
Compliance
NEW CAPITAL
Billing
Resolved on 1 sept. By
F.C
Resolved
BHABUA
RE
Under Process
NOT RESOLVED
ARA
Supply
Intimated to CE(ONM)
and mail is also
forwarded to CE(ONM)

20/9/14
NAWADA
Billing
Intimated to EEE Nawada

and mail is provided to
EEE Nawada

20/9/14
Page 41 of 85
Related
Nature of
Division/Sub
Complaine
Division
Status
Compliance
JAMALPUR
Other
Intimated to EEE Munger

EEE Munger

20/9/14
BUXAR
Billing
Intimated to EEE Buxar &

ESE Arrah

20/9/14
Supply
Intimated to EEE NEW

CAPITAL and mail is also
forwarded to EEE NEW
CAPITAL

20/9/14
Other
Intimated to Senior
Manager(finanace&accou
nts)and mail is also
forwarded to Senior
Manager(finance&accoun
ts)
Resolved-payment has been given
IGIMS
BIHARSHARIF
Page 42 of 85
Related
Nature of
Division/Sub
Complaine
Division
Status
Compliance
GAYA
Supply
Intimated to ESE Gaya

and mail is also
forwarded to ESE Gaya

20/9/14 and 24/09/2014 but
not resolved.
MANER
Billing
Intimated to EEE Bihta

and mail is also
forwarded to EEE Bihta
Resolved:-Energy bill of said

consumer has been corrected.
NALANDA
Intimated to EEE
Upgradatio Biharsharif and CE (RE)
n of burnt
and mail is also
transformer
forwarded to EEE
Biharsharif and CE (RE).

20/9/14 but not resolved.
RAJOULI
New
Intimated to EEE Nawada
Service
Connection
EEE Nawada
(Supply)

20/9/14 but not resolved.
Page 43 of 85
Related
Nature of
Division/Sub
Complaine
Division
Status
Compliance
Intimated to EEE
Dakbunglow and mail is Resolved:-Tree has been cut
forwarded to EEE
but wire has not been replaced.
Dakbunglow
DAKBUNGLOW
Supply
BHAGALPUR
Meter
change
Intimated to EEE
Bhagalpur and mail is
forwarded to EEE
Bhagalpur

20/9/14
Billing
Intimated to EEE
Danapur and mail is
forwarded to EEE
Danapur
Resolved-Payment has been

adjested and bill rectified.
Supply
Intimated to EEE
BANKIPUR and mail is
forwarded to EEE
BANKIPUR
Resolved-As per EEE Bankipur

meter has been changed.
DANAPUR
BANKIPUR
Page 44 of 85
Related
Nature of
Division/Sub
Complaine
Division
KANKARBAGH
AURANGABAD
KANKARBAGH
Billing
Billing
Supply
Status
Compliance
Intimated to EEE
Resolved:-As per AEE/REV
KANKARBAGH and mail is
Kankarbagh name and father's
forwarded to EEE
name has been corrected.
KANKARBAGH
Intimated to EEE
AURANGABAD and mail
is forwarded to EEE
AURANGABAD
As per telephonic convrsation

with EEE Aurangabad problem
has not been Resolved.
Intimated to EEE
KANKARBAGH and mail is As per EEE Kankarbagh problem
forwarded to EEE
has not been resolved.
KANKARBAGH
Intimated to EEE
New
BIHARSHARIF and mail is
BIHARSHARIF
Connection
forwarded to EEE
BIHARSHARIF
Again intemated on dated

20/9/14
Page 45 of 85
Related
Nature of
Division/Sub
Complaine
Division
Status
Compliance
Online
Payment
proper information
regarding online bill is
intimated to cosumer
and mail is also
forwarded to consumer.
Resolved-Proper information
has been intimated to
consumer.
Supply
Intimated to EEE Buxar

and ESE ARA and mail is
Buxar and ESE ARA
As per telephonic coversation

with EEE Buxur on dt24/08/2014 problem not
resolved.
AURANGABAD
Billing
Intimated to EEE
Aurangabad and mail is
forwarded to EEE
AURANGABAD

with EEE aurangabad on dt24/08/2014 problem not
resolved.
ARA
Billing
Intimated to EEE ARA

and mail is also
forwarded to EEE ARA

with EEE ARA on dt-24/08/2014
problem not resolved.
NEW CAPITAL
BUXAR
Page 46 of 85
Related
Nature of
Division/Sub
Complaine
Division
KANKARBAGH
BUXUR
BARH
NEW CAPITAL
Supply
Status
Compliance
Intimated to EEE
Resolved:-As per
KANKARBAGH and mail is
EEE/Kankarbagh problem has
been resolved.
KANKARBAGH
Intimated to EEE Buxar

New
and ESE ARA and mail is
Connection also forwarded to EEE
Buxar and ESE ARA
Billing
Intimated to EEE Barh

and mail is also
forwarded to EEE Barh
Billing
Intimated to EEE NEW

CAPITAL and mail is also
forwarded to EEE NEW
CAPITAL

with EEE BUXUR problem not
resolved.

with EEE BARH problem not
resolved.
Resolved:- wrong reading

corrected and revised bill
issued.
Page 47 of 85
Related
Nature of
Division/Sub
Complaine
Division
NEW CAPITAL
JEHANABAD
DEHRI
JEHANABAD
Status
Compliance
Billing
Intimated to EEE NC and

mail is also forwarded to
EEE NC
Resolved:- wrong reading

corrected and revised bill
issued.
Billing
Intimated to EEE
JEHANABAD and mail is
JEHANABAD

with EEE JAHANABAD problem
not resolved.
Billing
Intimated to EEE DEHRI

and mail is also
forwarded to EEE DEHRI

with EEE DEHRI problem not
resolved.
Billing
Intimated to EEE
JEHANABAD

with EEE JEHANABAD problem
not resolved.
Page 48 of 85
Related
Nature of
Division/Sub
Complaine
Division
ARWAL
Billing
SASARAM
MOTATION(
SUPPLY)
Status
Compliance
Intimated to EEE ARWAL As per telephonic coversation

and mail is also
with EEE ARWAL problem not
forwarded to EEE ARWAL
Resolved.
Intimated to EEE
SASARAM and mail is
SASARAM

with EEE SASARAM problem not
Resolved.
1ST BILL
ISSUE(BILLI
NG)
ALLOTMEN
Intimated to EEE
T OF
BHOJPUR(ARA) and mail
BHOJPUR(ARA)
POLL(SUPPL
is forwarded to EEE
Y)
BHOJPUR(ARA)

with EEE BHOJPUR(ARA)
problem not Resolved.
Page 49 of 85
Related
Nature of
Division/Sub
Complaine
Division
Status
Compliance
FALL OF LT
Intimated to EEE
WIRE ON
RAJENDRA NAGAR and
ROAD(SUPP mail is forwarded to EEE
LY)
RAJENDRA NAGAR

with EEE RAJENDRA NAGAR
Intimated to EEE
METER
JEHANABAD READING(BI
forwarded to EEE
LLING
JEHANABAD

with EEE JEHANABAD problem
not resolved.
RAJENDRA
NAGAR
DANAPUR
PAYMENT
ONLINE(BIL
LING)
Intimated to EEE
Danapur and mail is
forwarded to EEE
Danapur
Intimated to EEE
METER
KANKARBAGH READING(BI
forwarded to EEE
LLING
Kankarbagh
Resolved:Both payment
adjested in consumer's bill.
As per AEE/REV Kankarbagh

problem has not been
resolved.
Page 50 of 85
Related
Nature of
Division/Sub
Complaine
Division
Status
LT CABLE
Intimated to EEE
HUNG
DAKBUNGLOW and mail
DAKBUNGLOW
ONWALL(S
is forwarded to EEE
UPPLY)
DAKBUNGLOW
Compliance
Not Resolved.
NAWADA
WRONG
BILL(BILLIN
G)
Intimated to EEE
NAWADA and mail is
forwarded to EEE
NAWADA

with EEE NAWADA problem not
resolved.
MUNGER
METER
READING(BI
LLING)
Intimated to EEE
MUNGER and mail is
forwarded to EEE
MUNGER

with EEE MUNGER problem not
resolved.
Intimated to EEE
PAYMENT
BHAGALPUR
BHAGALPUR RURAL and
ONLINE(BIL
RURAL
mail is forwarded to EEE
LING)
BHAGALPUR RURAL

with EEE BHAGALPUR RURAL
Page 51 of 85
Related
Nature of
Division/Sub
Complaine
Division
BUXAR
Status
VERIFY
DOMESTIC Intimated to EEE BUXAR
CONNECTI and mail is forwarded to
ON(BILLING
EEE BUXAR
)
Compliance

with EEE BUXUR problem not
resolved.
Sasaram
METER
READS
ABNORMAL
LY(BILLING)
Intimated to EEE
Sasaram and mail is
forwarded to EEE
Sasaram

resolved.
Sasaram
METER
READING(BI
LLING)
Intimated to EEE
Sasaram and mail is
forwarded to EEE
Sasaram

resolved.
Intimated to EEE
METER
GARDANIBAG
GARDANIBAGH and mail
READING(BI
H
is forwarded to EEE
LLING)
GARDANIBAGH

with JEE (IT) GARDANIBAGH
Page 52 of 85
Related
Nature of
Division/Sub
Complaine
Division
Status
Compliance
MUNGER
PAYMENT
(BILLING)
Intimated to EEE
MUNGER and mail is
forwarded to EEE
MUNGER

with EEE MUNGER problem not
resolved.
BHABHUA
ILLEGAL
CONNECTI
ON
RUNNING(S
UPPLY)
Intimated to EEE
BHABHUA and mail is
forwarded to EEE
BHABHUA

with EEE BHABUA problem not
resolved.
Sasaram
WRONG
METER
READING(BI
LLING)
Intimated to EEE
Sasaram and mail is
forwarded to EEE
Sasaram

resolved.
AFTER LATE
PAYMENT
DPS
CHARGED
ON NEXT
BILL(BILLIN
G)
Intimated to Senior
Manager (Smt.Sangita
Prasad) and mail is
forwarded to Senior
Manager (Smt.Sangita
Prasad)
Page 53 of 85
Related
Nature of
Division/Sub
Complaine
Division
JAMUI
BILL NOT
REACHED
Status
Compliance
Intimated to EEE JAMUI

EEE JAMUI

with EEE JAMUI problem not
resolved.
CORRECT
KANKARBAGH
ROUTE
NUMBER
Intimated to EEE
KANKARBAGH and mail
with EEE KANKARBAGH problem
is forwarded to EEE
not resolved.
KANKARBAGH
NEW
SERVICE
KANKARBAGH CONNECTI
ON
(BILLING)
Intimated to EEE
KANKARBAGH and mail
is forwarded to EEE
not resolved.
KANKARBAGH
Sasaram
CHANGE
ELECTRIC
METER(BILL
ING)
Intimated to EEE
Sasaram and mail is
forwarded to EEE
Sasaram

resolved.
Page 54 of 85
Related
Nature of
Division/Sub
Complaine
Division
Status
Compliance
NAME
Intimated to EEE
CORRECTIO
KANKARBAGH
N AND
forwarded to EEE
ADDRESS(S
not resolved.
Kankarbagh
UPPLY)
FATUA
DANAPUR
JAMUI
TRIPPING
Intimated to EEE FATUA
AND POWE
CUT
EEE FATUA
(SUPPLY)
arrear in
next bill
UPDATION
OF LOAD
OF
TRANSFOR
MER
mail send to consumer

with EEE FATUA problem not
resolved.

with EEE DANAPUR problem
not resolved.
Intimated to EEE JAMUI

and CE (RE) and mail is with EEE JAMUI problem has not
also forwarded
resolved.
63KVA
Page 55 of 85
Related
Nature of
Division/Sub
Complaine
Division
Status
Intimated to EEE ARA

DOUBLE
and mail is also
BILL ISSUE
forwarded
OF SAME
ARA
CONSUMER
BILL NOT
GENERATE
Intimated to EEE
D FROM
AURANGABAD
and mail
DATE OF
is
also
forwarded
CONNECTI
AURANGABAD ON.
Compliance

with EEE ARA problem has not
resolved.

with EEE AURANGABAD
problem has not resolved.
ELECRICITY
Intimated to EEE
KANKARBAGH SERVICE KANKARBAGH and mail is with EEE KANKARBAGH problem
NOT
also forwarded
has not resolved.
AVAILABLE
Resolved-consumer's bill issue
every month up to july-14 and
BILL NOT
Intimated to AEE(REV.)
GARDANIBAG
next bill issue in sep-14.now
GERERATE GARDANIBAGH and mail
H
consumr has been covenced
D MONTHLY
is also forwarded
byAEE(REV) GARDANIBAGH for
regular bill issue.
Page 56 of 85
Related
Nature of
Division/Sub
Complaine
Division
Status
Compliance
Resolved:-After meter
Intimated to EEE AND
BILL
changing wrong reading
AEE(REV.) GULZARBAGH
GULZARBAGH CORRECTIO
charged .now wrong that
and mail is also
N
reading corrected and revise bill
forwarded
issued.
ONLINE
GAYA (RURAL) BILL NOT
UPLOADED
Intimated to EEE GAYA

(RURAL) AND SENIOR
with EEE GAYA (RURAL) problem
MANAGER and mail is
not resolved.
also forwarded
Page 57 of 85
Complain Recieved on Email id - response.s

Date
27-Aug-14
29-Aug-14
29-Aug-14
29-Aug-14
30-Aug-14
30-Aug-14
30-Aug-14
30-Aug-14
30-Aug-14
30-Aug-14
30-Aug-14
30-Aug-14
30-Aug-14
30-Aug-14
31-Aug-14
1-Sep-14
1-Sep-14
1-Sep-14
1-Sep-14
2-Sep-14
1-Sep-14
2-Sep-14
2-Sep-14
3-Sep-14
3-Sep-14
4-Sep-14
Cosumer's Name
ABHISHEK SINHA
RAKESH KUMAR
B K THAKUR
JAI BANSH PANDEY
RAJESH KUMAR NIRALA
Dr. A.N SAHAY
KRISHNA
LALIT KR.MISHRA
ABHAY KUMAR
VIVEK KUMAR UPADHYAY
ARJANI KUMAR TIWARI
RAKESH KUMAR VERMA
VISHWAJEET KUMAR
PANNA DEVI
NUTAN
MANFORCE
BASANT KUMAR SHARMA
MANISH KUMAR SHARMA
RAJESH KUMAR NIRALA
MD.JASIMUDIN
PANKAJ KISHORE
RAJESH KUMAR
SHIV KANT KUMAR
SANJAY KUMAR SINGH
NAND KISHORE PRASAD
PRASHANT KUMAR
Mobile Number
4-Sep-14
RAM VALLABH TRIGUNAYAT
9955647392
4-Sep-14
4-Sep-14
5-Sep-14
5-Sep-14
5-Sep-14
5-Sep-14
6-Sep-14
6-Sep-14
6-Sep-14
7-Sep-14
7-Sep-14
8-Sep-14
8-Sep-14
8-Sep-14
8-Sep-14
9-Sep-14
AMIT ROY
RAVI RANJAN
JN LAL
BISHWAKARMA SINGH
AMITABH
DR.K.B.SINHA
PANKAJ SINGH
RAKESH KUMAR
DASHARATH SHARMA
DR.BAIDHYANATH JHA
MANOJ RANJAN
BALLABHA SHARMA
RAVI RANJAN VARMA
NEERAJ KUMAR SINHA
SHIV KANT KUMAR
SMT. KANAK
9431014035
7079523180
9431025941
9327016333
9097612522
9431444880
9431662177
7542909533
9974182725
9234757081
9771452192
9934571795
9955159914
9852227918
9934962273
9431058274
9709638980
9470053198
9386378942
9430055655
9702983217
9308409865
9019621376
9934962273
9430061525
9334022506
9931010000
9-Sep-14
RAVI SHANKAR SINGH
9122445526
10-Sep-14
PUSHPENDRA KUMAR SINGH
8581910057
10-Sep-14
10-Sep-14
10-Sep-14
10-Sep-14
11-Sep-14
11-Sep-14
11-Sep-14
11-Sep-14
11-Sep-14
12-Sep-14
12-Sep-14
12-Sep-14
12-Sep-14
12-Sep-14
12-Sep-14
13-Sep-14
13-Sep-14
13-Sep-14
15-Sep-14
15-Sep-14
15-Sep-14
15-Sep-14
15-Sep-14
HRISHIKESH KUMAR
KHURSHID ANWAR MALLIK
RAJAN KUMAR RAY
RAMESH KUMAR HUF
TARIQUE BIN AKHTER
MD.TAJ ANSARI
AMRISHA
MD.IRFAN
SHASHIKANT SINGH
ALOK KUMAR SINGH
PAWAN KUMAR
DR.JK VERMA
UMA SHANKAR PATHAK
RANGLAL
RAJBANSH PANDEY
MANISH KUMAR
WG CDR SK SINGH
RANJEET PRASAD
LUCAS INDIAN SERVICE LTD.
RESHMA SINGH
SUMIT SUKANT
ANIL MEHTA
JUNAID AHAD
9334455755
8083383463
9431870000
9430246026
9304858372
9304295570
8051523334
9934286822
9430929812
9308584916
9654187345
9430954439
9891611025
1111111111
9453381594
8750792407
7042522823
9771348949
8051454875
9308716058
9835587875
9160999845
Email id - response.sbpdcl@gmail.com
Concerning Division/Sub-Division
Rajiv Nagar
Hilsa
Hanuman nagar(Kankarbagh)
Sasaram
Hilsa
Sarai Nath Nagar
DEHRI
ARRAH
NEW CAPITAL
ARA
NAWADA
JAMALPUR
BUXAR
IGIMS
BIHARSHARIF
GAYA
MANER
NALANDA
RAJOULI
DAKBUNGLOW
BHAGALPUR
KANKARBAGH
DANAPUR
BANKIPUR
KANKARBAGH
AURANGABAD
KANKARBAGH
BIHARSHARIF
NEW CAPITAL
BUXAR
AURANGABAD
ARA
KANKARBAGH
BUXUR
BARH
NEW CAPITAL
NEW CAPITAL
JEHANABAD
DEHRI
JEHANABAD
ARWAL
SASARAM
Resolved/Un-resolved
BHOJPUR(ARA)
RAJENDRA NAGAR
JEHANABAD
DANAPUR
KANKARBAGH
DAKBUNGLOW
NAWADA
MUNGER
BHAGALPUR RURAL
BUXAR
Sasaram
Sasaram
GARDANIBAGH
MUNGER
BHABHUA
Sasaram
JAMUI
KANKARBAGH
KANKARBAGH
Sasaram
KANKARBAGH
FATUA
DANAPUR
Complain Recieved on Email id - response.sbpdcl@gmail.com of month sept-2014
NO. OF COMPLAIN
59
RESOLVED
11
NOT-RESOLVED
48
014
Status of Complain Recieved on Email id - response.sbpdcl@g

SL.NO.
Name of Division
Resolved
Not-Resolved
ARA
NIL
ARWAL
NIL
AURANGABAD
NIL
BARH
NIL
BANKIPUR
NIL
BHABUA
NIL
BHAGALPUR
NIL
BHAGALPUR RURAL
NIL
BIHAR SARIF
10
BIHTA
NIL
11
BUXUR
NIL
12
DAKBUNGLOW
nil
13
DANAPUR
14
DEHRI
NIL
15
FATUA
NIL
16
GARDANIBAGH
17
GAYA
NIL
18
GAYA RURAL
NIL
19
GULZARBAGH
NIL
20
JAMUI
NIL
21
JEHANABAD
NIL
22
KANKARBAGH
23
MUNGER
NIL
24
NAWADA
NIL
25
NEW CAPITAL
NIL
26
RAJENDRANAGAR
NIL
27
SASARAM
NIL
15
44
TOTAL
dcl@gmail.com
Total
2
1
3
1
1
2
1
1
4
1
3
2
3
1
1
2
1
1
1
2
3
8
3
2
3
1
5
59
Status of Complain Recieved on Email id - response.sbpd

SL
NO.
DATE
CONSUMER'S
NAME
MOBILE NO.
COMPLAINE DETAILS
RELATED
DIVISION
NATURE OF
COMPLAIN
1-Sep-14
MANFORCE
9709638980
BIHAR SHARIF DIV KE MANFORCE KO 4 MONTH KA PAYMENT NAHI MILA HAI,PLZ HELP KARE
BIHARSHARIF
Other
sir,i am extremely very fadeup by ur maner sdo electric.When he talk to me after complaint
he assure me plz. came maner office i personally resolve ur meter wrong reading entry in bill
issue.But three times i went maner but today he meet me and he say no any accountant here
so u pay approximately amt.2000/- but my problem not resolve. i pay 2000/- Rs/- but i am
very fadeup with Maner sdo attitude.i lossed my office attendence but no body help me.so sir
immediate action about it.thanks
MANER
Billing
DAKBUNGLOW
Supply
DANAPUR
Billing
BANKIPUR
Supply
1-Sep-14
MANISH
KUMAR
SHARMA
9386378942
1-Sep-14
PANKAJ
KISHORE
9308409865
3-Sep-14
SANJAY
KUMAR
SINGH
9430061525
Dear Sir, Despite online payment of bill for July 2014 for Rs.2194/- on 26/07/2014 vide receipt
no 126071401936 arrear has been added in my bill of Aug 2014. I pray your good office to
help in getting this bill corrected to enable me to pay the cuurent bill at the earliest. Regards
sanjay kumar Singh A/c No 010204237443 Danapur Division
3-Sep-14
NAND
KISHORE
PRASAD
9334022506
Reference complain no.02408140012.Demand for August14 raised 330 units, though entire
family is temporarily away since june 14. At any yard stick 330 units could not be consumed.
Requested for metere change but no response.con no.010101348963.
in the golghar park road under the dakbunglow division there is electric pole surroundigs by
tree .the leaf of tree always disturb the main line number of times touch the wire &its spark
and there is so many connection through this electric pole which is always disturb the normal
life, so kindly pay attention on this issue to avoid the accident
4-Sep-14
PRASHANT
KUMAR
9931010000
Dear Sir Myself has submitted a written complaint to AE Revenue at Kankerbagh Patna for
Rectification of my Name and My Father name on Monthly Electricity Bill.But today i reecived
last month Bill same same error is refelecting again.When enquired JE IT at kankerbagh she
siad i have no time,even there is forwarding from AE Revenue for rectification as soon as
possible.Please help me to sort out this minor issue. C Code-010102548946,Name-Prashant
Kumar,S/O-Shiv Kumar Gupta
KANKARBAGH
Billing
NEW CAPITAL
Online
Payment
5-Sep-14
JN LAL
9431025941
I am residing in a rented flat.Elec consumer no 010201245478 Got physical Bill for Aug 2014 I
pay bill online But the bill not showing on online payment portal Make arrangement that it
appear online before sending physical bill to consume YOU WILL START GETTING PAYMENT
FROM A CUSTOMER LIKE ME.
6-Sep-14
PANKAJ
SINGH
9431662177
Lt wire 4f par jhul raha hai. Written complain ke baad bhi thik nahi kiya ja raha hai. Nalanda
vihar colony dhanki near raj milk factory Kumhrar patna.
KANKARBAGH
Supply
9234757081
dear sir,my account no is 010201344877,new capital region patna.I am regularly paying the
bill until month7,2014 Ipaid Rs497 Receipt no123071401292.Now in month8,2014 I have been
given a bill for 2169 units electricity consumption with previous meter reading as zero, bill
id201408201344877.My house is vacant and locked and paying the basic electric charges
every month by net banking.BUTsurprisingly they have given wrong meter reading and
incorrect billing.therefore I request you to correct it
NEW CAPITAL
Billing
Res.Sir, Please arrange corrected energy bill for my connection ID 010204513817 DANAPUR I
already pay Rs.4503 by online dt.31.07.2014 and by cash on collection counter Rs.2600 date
28.08.2014. My both above payment not adjust in account. Please inform can the work be
done without paying bribe . Thanks. Regards Rajan
DANAPUR
PAYMENT
ONLINE(BILL
ING)
GARDANIBAGH
BILL NOT
GERERATED
MONTHLY
7-Sep-14
DR.BAIDHYAN
ATH JHA
10
10-Sep-14
RAJAN
KUMAR RAY
9431870000
11
18-Sep-14
MADAN
KUMAR
9798006001
i am from gardanibagh division. my account id is 010205205631. i do not get my electricity

bill on time. This time, the meter reader has come after two months. because of this i have to
pay a huge amount of bill.and because of late reading, my electricity charged are also more
than the usual rate. please do the needful. thanking
12
13
14
15
18-Sep-14
NIRMAL
KISHORE
SHARMA
7-Sep-14
MANOJ
RANJAN
11-Sep-14
TARIQUE BIN
AKHTER
15-Sep-14
LUCAS
INDIAN
SERVICE LTD.
9473088828
dear sir, this mail is regarding correction of elect. bill dated 26-7-2014, Cons. code010104255179, Bill ID-201406104255179. The above domestic elect. bill has been given for
Rs. 47,654/- which is not correct. We have been paying the electric bill regularly. In this
regard we have written an appl. to EEE, Gulzarbagh Div. dtd. 20/8/14. I also personally mate
many times to Ms.DeepShikha(AEE) Ashok(Com. Sec.) Md.RizwanAhmad(EEE). But there is no
response given by the them. Plz. do necessary action
GULZARBAGH
BILL
CORRECTION
9771452192
Dear sir, filed a written application regarding wrong billing of my energy meter and again
lodged an online complaint whose complaint ID is O3108140008. but till now no rectification
has been done. I m a consumer of New Capital area and my consumer ID is 010201518243.Pl.
arrange to rectify the problem so that I could pay my energy bill as early as possible and
make me free from the huge burden of bill. Thanking you
NEW CAPITAL
Billing
9304858372
URGENT Location : Hira lal lane lodipore Patna. Recently I have found that electric power
cable have been hung on my walls private steel bracket along with cable tv and its
instrument . It is a matter of high human life risk. More serious now I observed that they are
digging pit for erecting electric poles on my private land . My map has been recognized by
the Honorable High Court as genuin
DAKBUNGLOW
LT CABLE
HUNG
ONWALL(SU
PPLY)
9771348949
Respected Sir, We have applied for new service connection on 3rd Sep 2014. Site
investigation has been done by Jr. Engineer on 05th Sep2014. After several request and
followups we are still to get connection for our office Near Samrat petrol Pump, Transport
Nagar, bari Pahari, patna-800007. I have tried to contact and make complain to public
grivance cellno0612-2504535 but no one has pickup the phone. Requesting for your
attaention in this regards. Thanking you Trully Yours, Ranjit Kumar
KANKARBAGH
NEW
SERVICE
CONNECTIO
N (BILLING)
pdcl@gmail.com
FORWARDED TO CONCERNED
OFFICERS
COMPLIANCE
Intimated to Senior
Manager(finanace&accounts)and
mail is also forwarded to Senior
Manager(finance&accounts)
Resolved-payment has been given
Intimated to EEE Bihta and mail is

also forwarded to EEE Bihta
Resolved:-Energy bill of said consumer

has been corrected.
Intimated to EEE Dakbunglow and

Resolved:-Tree has been cut but wire has
mail is forwarded to EEE Dakbunglow
not been replaced.
Intimated to EEE Danapur and mail is Resolved-Payment has been adjested and
forwarded to EEE Danapur
bill rectified.
Intimated to EEE BANKIPUR and mail

is forwarded to EEE BANKIPUR
Resolved-As per EEE Bankipur meter has

been changed.
Intimated to EEE KANKARBAGH and

KANKARBAGH
Resolved:-As per AEE/REV Kankarbagh

name and father's name has been
corrected.
proper information regarding online

bill is intimated to cosumer and mail
is also forwarded to consumer.
Resolved-Proper information has been

intimated to consumer.

mail is also forwarded to EEE
KANKARBAGH
Resolved:-As per EEE/Kankarbagh

problem has been resolved.
Intimated to EEE NEW CAPITAL and

mail is also forwarded to EEE NEW
CAPITAL
Resolved:- wrong reading corrected and

revised bill issued.
Intimated to EEE Danapur and mail is

forwarded to EEE Danapur
Resolved:Both payment adjested in

consumer's bill.
Intimated to AEE(REV.)
GARDANIBAGH and mail is also
forwarded
Resolved-consumer's bill issue every

month up to july-14 and next bill issue in
sep-14.now consumr has been covenced
byAEE(REV) GARDANIBAGH for regular bill
issue.
Intimated to EEE AND AEE(REV.)

GULZARBAGH and mail is also
forwarded
Resolved:-After meter changing wrong

reading charged .now wrong that reading
corrected and revise bill issued.
Intimated to EEE NC and mail is also

forwarded to EEE NC
Resolved:- wrong reading corrected and

revised bill issued.
Resolved--As per telephonic coversation

with EEE Dakbunglow on dated
Intimated to EEE DAKBUNGLOW and 26.9.2014, LT Line have to be constructed
in the near by area but there is objection
DAKBUNGLOW
in pitching of the pole. However the said
cable is insulated and covered and run
from insulater which is safe.

KANKARBAGH
Resolved--As per telephonic coversation

with EEE KANKARBAGH on
dated026.9.2014 Connection has been
made.
Status of Complain Recieved on Email id - response.sbpdcl

SL NO.
DATE
1-Sep-14
CONSUMER'S NAME
BASANT KUMAR SHARMA
MOBILE NO.
COMPLAINE DETAILS
RELATED
DIVISION
NATURE OF COMPLAIN
9470053198
Gaya Complaint No 31 dt 31/09/14. Jumper detached. Living without water and

light. No action taken in 24 hours. Number of responsible local officials not
available/not provided by complaint office. State of lawlessness prevailing in
SBPDL Gaya. Please take immediate remedial action.
GAYA
Supply
NALANDA
Upgradation of burnt
transformer
1-Sep-14
RAJESH KUMAR NIRALA
9430055655
Respected Sir/Madam, I want to draw your kind attention towards village

Salempur, Block-karaiparsurai - 801304, Nalanda (Bihar), which come under,
sub division office Hilsa-801302, Nalanda, Bihar. In the village Salempur, power
is being given from1 year. But 16 Kv burnt old transformer is not being
upgraded to 120 Kv till date because of which villagers including students
facing a lot of problems from more than 1 year.kindly upgrade 16 Kv burnt
transformer to 120 Kv at the earliest.
2-Sep-14
MD.JASIMUDIN
9702983217
Dear sir request for new miter connection ragister.but not have consumer
nember date 27/03/2014 division Rajouli village : thali khurd sughadi nawada
RAJOULI
New Service
Connection(Supply)
2-Sep-14
RAJESH KUMAR
9019621376
SIR , REGARDING A DEFECTIVE METER I HAVE GIVEN SO MANY COMPLAINT

FROM JEE TO HIGHER AUTHORITY. BUT I DIDNT GET SOLUTION, SO FINALLY I M
SENDING THIS MESSAGE TO YOU. HOPE U WILL DO SOMETHING REGARDING
THIS. MY LAST COMPLAINT ID IS O2208140014. THANKING YOU
BHAGALPUR
Meter change
9955647392
bijli bil galat aane ke sambandh me. mai ramaballabh trigunayat at-baluganj
daudnagar,aurangabad (bihar)mo.9955647392consumar id - AU27285 hai.mera
bill bhi galat hai aur mitar reeding bhi galat haijiske sudhar ke liye mai SDO
AURANGABAD
daudnagar ko mah feb me aavedan de kar bil chukta kar ke meetar sudhar ke
liye kaha lekin abhi tak na bill sudhra aur na hi meetar reedig .Ab aap hi is ka
nidan kren.
4-Sep-14
4-Sep-14
RAM VALLABH
TRIGUNAYAT
AMIT ROY
9431014035
Due to heavy rain during 14th aug14 a tree fall on high tension wire on the
crossing of road no 10 and road no 10A due to that the service line also
damaged in that area the electrician on that moment of time manage to solve KANKARBAGH
the issue by connecting temporary line as they said high tension wire would
be repair properly now after 25 days nothing has happened & due to that huge
voltage fluctuation is happening in this area, requesting you to kindly look in
to the matter to solve the issue
Billing
Supply
Dear Madam, I am resident of village Barah, we need new power connection

for irrigate our fields but here in biharsharif lots of difficulties to submit power
connection form, even they are not accepting our form. Neither the "Apply for BIHARSHARIF
a new connection online" working in official website. Please help us, farmers
will be very grateful to get your help regarding this.
4-Sep-14
RAVI RANJAN
7079523180
5-Sep-14
BISHWAKARMA SINGH
9327016333
R/SIR, MY VILLAGE NAME IS KANT .POST BRAHAMPUR ,DIST BUXAR ,BIHAR

,PIN 802112,MANY POPULE HAVE ELECT CANNACTION.BUT NO ANY HAVE
MITTER.BEACUSE ELECT WIRE AND POLL NOT PROPPR.SO I REQUEST TO
YOU.DO THIS NEEDFULLAND NASSERY ACTION. THANKS .PLZ FRY.
BUXAR
Supply
5-Sep-14
AMITABH
9097612522
sir aurangabad bihar my bill not delivad in home
AURANGABAD
Billing
9431444880
Dear Sir, consumer no 3907866 and3903691 are in my premises. Your bills are
paid online. Website displays only May2014 bills. bill for June and July 2014
have not been posted on SBPDCL website. No bill received. I have bells been
paying bill well before last day. This time now defaulter with penalties. Early
solution expected
ARA
Billing
7542909533
Madam I am from village Pokharaha Tola in Buxar district of Bihar.Electric

connections have been provided to east and west tolas of my village two years
back by the local officials of the company after taking considerations but
around 70 house holds of my tola are being denied connection as the people
from my tola have refused to give any consideration. I have written several
letters to your office but my village is still in dark. Please Help .
BUXUR
New Connection
BARH
Billing
9934571795
Sir, I have paid Rs. bill of 177 and Rs. 179 for the month of June and July 2014
through internet vide Money Receipt No. SBBD1000000000235 and
SBBD10000000004284. But a sms of due amount has been received and wrong
billing for the month of august has been made. I request you to kindly take
necessary action
JEHANABAD
Billing
9955159914
Dear Sir, My consumer ID is 100377524,Dehri division.A/C NO- is-DN74155,i

HAVE BEEN ASKED TO PAY RS 839.00 FOR AUG/2014.i HAVE PAID ONLINE ALL
BILLS.LAST BILL OF RS.355 WAS PAID VIA-TRANSACTION REF. NOSB6668818483.Pl see.
DEHRI
Billing
9852227918
Resp, sir/madam I heambrly say to u, i hve not found of bijali bill on the laxt
04-05 month Connection no-dj 62702,Area- jehanabad circle town. so sir pls
send my monthly bill. wth Regrd neeraj kr sinha loknagar jaehanabad.
Connection no-dj 62702
JEHANABAD
Billing
10
11
12
13
14
15
5-Sep-14
6-Sep-14
6-Sep-14
8-Sep-14
8-Sep-14
8-Sep-14
DR.K.B.SINHA
RAKESH KUMAR
DASHARATH SHARMA
BALLABHA SHARMA
RAVI RANJAN VARMA
NEERAJ KUMAR SINHA
9974182725
Respected sir, my consumer account no is 1217494.I made an online payment

of Rs 10611. on 25 Aug 2113 from my son SBI Ac No 30601634181. The
deposited amount does not reflects in my current bill.In this regard, I talked to
department head accounts SMT SANGEETA MADAM many times and as per her
instruction I provided details of transaction through SMS many times but the
problem is not Resolved regards Dasharath Sharma
New Connection
16
17
18
19
20
21
22
8-Sep-14
9-Sep-14
SHIV KANT KUMAR
SMT. KANAK
9-Sep-14
RAVI SHANKAR SINGH
10-Sep-14
PUSHPENDRA KUMAR
SINGH
10-Sep-14
10-Sep-14
10-Sep-14
HRISHIKESH KUMAR
KHURSHID ANWAR
MALLIK
RAMESH KUMAR HUF
9934962273
Thanks for your valuable support.Here i would like to confirm my

account details as ;
name :- shivkant kumar
s/o- lt arjun dwivedi
kurtha Dist- arwal
pin code-804421
Div : Arwal Account No- Aw35328, previous Div - Jehanabad and Account
No:- DJ35328/ATH1120, when i pay the amount of Rs 3199/- on August
14,2013 and website: www.bsebbills.org. after that SBPDCL website come
into effect.
you are requested to kindly look into the matter because an amount of
interest will be charged each month.
ARWAL
Billing
9431058274
Sir The consumer No.SS13392 is in the name of my mother Pyari Devi in my

house at Sasaram. The said house is mutated in my name at Sasaram
Nagarpalika and circle office. I am paying the holding tax. Satish Kumar S/o
Ramkaval Singh Vill. Naraina P.S.Chenari Dist.Rohtas and Devendra Kumar S/o
Late Basavan Ram Vill.Babhavanpurva P.O.Karup Dist.Rohtas are illegally
consuming electricity for domestic and commercial purpose in house .I have
given written complaint in March14 and Aug14.
SASARAM
MOTATION(SUPPLY)
9122445526
Dear Sir/Mam i had apply for a new electricity connection to junior electrical
engineer sbpdcl office pusauli and paid Rs. 75 for processing charge at kudra
electricity office on 27/11/2013, receipt cum service connection no. 340975,
but i did not get the connection till date. request you to please look into this
and take strict action against concerned officer
BHABHUA
1ST BILL
ISSUE(BILLING)
8581910057
sirI beg to register a report of irregularity in electricity pole allocation in

gaghargram panchhayat. you are requested to please take action against
this.your faithfullypushpendar kumar singhVILL-PAITHANPURPOST-BELGHAT
BALLUANDIST-BHOJPUR
BHOJPUR(ARA
)
ALLOTMENT OF
POLL(SUPPLY)
9334455755
Due to heavy rain during 14th aug14 a tree fall on high tension wire on the
crossing of road no 10 and road no 10A due to that the service line also
damaged in that area the electrician on that moment of time manage to solve
the issue by connecting temporary line as they said high tension wire would
be repair properly now after 25 days nothing has happened & due to that huge
voltage fluctuation is happening in this area, requesting you to kindly look in
to the matter to solve the issue
RAJENDRA
NAGAR
FALL OF LT WIRE ON
ROAD(SUPPLY)
8083383463
Sir,my cosumer id is DJ53242,jehanabad division.I got my bill for the month of

May 14 was around Rs 17000/_ and meter reading shown in bill was 4848 units
upto 31 May whereas meter reading in previous bill upto 01 May was 1725
units.but till today my meter reading is around 2000units.This blunder is
comitted even though photograph of reading is also being taken.I complained
this matter to SDE jehanabad and online vide comp no.o1908140013 dt.19
Aug.But nothing has been done.kindly do the needful.
JEHANABAD
METER
READING(BILLING
9430246026
0 1800 3456 198 .

CSCIL IGNORE - 2012
0010102480143
KANKARBAGH
010102480142

CSCL 1

METER
READING(BILLING
23
24
25
26
11-Sep-14
11-Sep-14
11-Sep-14
11-Sep-14
MD.TAJ ANSARI
AMRISHA
MD.IRFAN
SHASHIKANT SINGH
9304295570
Sir,I am receiving wrong bill against my consumer number. Total amount for 3
months are rupees 5700. I hav only 1.00 KW load and not using Air condition
or other high electricity consumption gadgets. The total amount is too high
against my consumer number and I am not capable for payment. I am
requesting you kindly check it and provide me correct bill so that I could be
able to pay the correct amount.My Consumer ID is NA23878 & Account No. is
NWT5063.Thank You.Md. Taj AnsariMod. 9304295570
NAWADA
WRONG BILL(BILLING)
8051523334
Dear Sir, We have already given complaint three & four times from June with
all documents to your Elect. dept. in Munger Subd. for correction of Meter
reading & Bill, but till date no any response form your side. You are requested
to give the order to correction of Meter reading & Bill. With warm Regards,
Bimala Devi, Bindwara (B.T) 08051523334 jyotiamrisha90@gmail.com
Consumer ID: 30690/MP/DS/9219
MUNGER
METER
READING(BILLING)
9934286822
Respected Sir, I would like to inform that i have an electricity domestic

conncetion and My consumer no is-32142/YD/DS/3763/A. I have paid timly all
bill as aug-14 but i m surprise to see the bill of sep-14 which show dues
BHAGALPUR
amount of rs. 7698.92. while i have paid also a due amount of 7526/- rs. by the
RURAL
reciept no.104091400685. So kindly look into the matter seriously & correct
my bill unless i will be force to go consumer court. Thanks
9430929812
Dear sir,Kindly i have to inform that my consumer id.is 1983.from time to time
i pay my bill regularly.I did not know that there are two connection,s named
domestic & commercial.I am a domestic user.Sujit kumar je electricty chausa
buxar has logged a fir before me for commercial connection and fined
amounting 68911.00rs.Kindly verify my domestic connection from any
competent authority outside buxar supply division. For this i am grateful to
you.Kindly solve my problem as soon as possible
BUXAR
VERIFY DOMESTIC
CONNECTION(BILLING)
Sasaram
METER READS
ABNORMALLY(BILLING)
Sasaram
METER
READING(BILLING)
27
12-Sep-14
ALOK KUMAR SINGH
9308584916
Dear Sir, My Consumer Id is SS33186, Address:-- Banke Bihari Singh, Near Gita
Ghat Ashram, Gopalganj, Sasaram. Earlier upto july month electricity bill was
correst but in the month of August METER READER has noted wrong figure or
there is technical fault ion the Meter so that a huge amount of Bill has been
send to me , Please rectify it immediately please.With regardsAlok K
Singh9308584916
28
12-Sep-14
PAWAN KUMAR
9654187345
Dear sir, My customer id is SS-13714.Mode Of billing is average and not by

meter reading.I had already complain to the concerning department but no
action is taken.I request you to do the needful.
29
30
12-Sep-14
12-Sep-14
DR.JK VERMA
UMA SHANKAR PATHAK
PAYMENT
ONLINE(BILLING)
9430954439
There is an electricity connection in thye name of my son Anupam Kishore at

Anurag Opp. B.K.Dutt Lane, New Jakkanpur connection no. 010205524961. The
premises is closed since after a week of taking connection. Bill for August
GARDANIBAG
showed energy consumption of 438 units. The current even as on today is only
H
o1(one) unit. Please correct my bill and take disciplinary action against the
meter reader.
METER
READING(BILLING)
9891611025
Dear Sir / Madam, With reference to Consumer ID : 28080/JM/DS/10512, Bill for

August 2014 is calculated as 150.74 (Including arrear). I have already paid Rs
75/- on 5th of September vide receipt No-105091400129 online for the month
of July 2014. Again, it has been added to my bill in the month of August.
Therefore, I request you to look into the matter and send me a copy of fresh
bill. Thanking you Uma Shanker Pathak 09891611025
PAYMENT (BILLING)
MUNGER
31
12-Sep-14
RANGLAL
1111111111
32
12-Sep-14
RAJBANSH PANDEY
9453381594
33
13-Sep-14
MANISH KUMAR
8750792407
34
13-Sep-14
WG CDR SK SINGH
7042522823
about theft information 1. hari kushwaha 3hp motor without connection.2.

ramadhin singh light without connection.3. ramchandra singh light without
connection all are resident of village bhekash post akhlaspur ps bhabua distt
kaimur. no enquiry done at local level without vigligence.
Sir My consumer no is ss92038 my problem not shotout in since march hence
my electricity bill not paid regularly . The problem is wrong billing i complaint
more time and in my bill shown diffrece redding 1688 , in month of march but
this amount is not deducted in my regular bill and my billing comming excess .
Sir i request to you kindly deduct amount of diffrence 1688 meter redding in
present bill please.
Dear sir, There is an error in your online billpay system, If i pay late fine for
late bill payment, then why again the same bill comes with addition of current
bill. you should update your database as per efficient e-bill payment method.
and please make control on these types of bill generation error . Regards
Manish kumar Sr. System Admin Net Access Noida
Once again I m writing to u to address the issues of extremely inflated bill of

jul 14 bill id 20140622209 complaint no,01008140010.The issue is still
pending.My mother was away and the house was locked.It needs to be
resolved at the earliest as the bills are compounding.I am in armed forces
service and currently very busy because of service commitments.please
refurbish a regularised reasonable bill so that dues can be cleared.
BHABHUA
ILLEGAL CONNECTION
RUNNING(SUPPLY)
Sasaram
WRONG METER
READING(BILLING)
MANER
AFTER LATE PAYMENT

DPS CHARGED ON
NEXT BILL(BILLING)
JAMUI
BILL NOT REACHED
35
13-Sep-14
RANJEET PRASAD
36
15-Sep-14
RESHMA SINGH
37
15-Sep-14
SUMIT SUKANT
Sir Ref- A/c No 010102439246D My burnt electric meter has been replaced
with electronic meter on 8.8.2014. But electric bills including arrear bill is not
KANKARBAGH
being delivered to me inspite of several request so that it can be deposited.
The route no has been wrongly entered in your system as K4-5472600 instead
of K4-54752600. I therefore request you to kindly correct the route no and
send the electricity bill timely so that it can be deposited. Thanks & Regards
8051454875
Dear Sir I have been submit application at sasaram to change my electric

meter dated 2.9.2014 but still no any action taken now please give suggestion
what i should do, i am paying every month more than my actual consumption
9308716058
Dear Sir,I would like to bring into you notice that after repeated correction of
name and address of my account, i am not getting the electricity bill copy. i
had made several complaints regarding this but no action has been taken yet. KANKARBAGH
Kindly take some strong action regarding this.Account No. - 532079Consumer
No. - 010102532079
Sasaram
CORRECT ROUTE
NUMBER
CHANGE ELECTRIC
METER(BILLING)
NAME CORRECTION
AND
ADDRESS(SUPPLY)
38
15-Sep-14
ANIL MEHTA
9835587875
Respected Sir I have a manufacture unit in Industrial area Fatwa and i m the
11000 kva Consumer... Without any information, tripping and power supply cut
problem my production had be effected .. i m going on a very loss & ur triping
will destroy me. Therefore i requested you to take there a necessary action to
solve these problem... Regards Shivam Polytubes Pvt Ltd Dir: Anil Mehta
Indusrial Area Fatwah Patna Mob : 9835587875
FATUA
TRIPPING AND POWE

CUT (SUPPLY)
Customer ID- 010204376516On contacting helpline ,I have been advised to

meet S.D.O, without even listening to the complain and understanding the
query, they simply advise to meet the higher authority which is not
acceptable.If you are carry forwarding the previous bill to the current one,it is
your responsibility to make it right. Please look into this and advise your
team, such mishap should not happen it it does please make correction from
your end.
DANAPUR
arrear in next bill
39
15-Sep-14
JUNAID AHAD
9160999845
40
17-Sep-14
UPENDRA RAY
8877292146
41
17-Sep-14
DEVENDRA PRASAD
SINGH
8986969509
42
17-Sep-14
MUKESH KUMAR SINGH
9334196432
Dear Sir,humare village simariya mai 63KB ka transferm hai 150 ghar jalta hai
jisse upkaran mai lod nhi milta hai ese nidan kiya jaye.CIRCLEMUNGER,DIVISON-JAMUI,SUB-DIVISON-JHAJHA,SECTION-SONO,P.S.S-CHAKAI-1
MAI SARAWAN FIDDER SIMARIYA VILLAGE
I HAVE APPLIED A ONLINE COMPLAIN FOR WRONG BILLING. BUT STILL THERE
IS NO ANY SOLUTION FOR MY PROBLEM, ONLINE COMPLAIN NO.O1507140008,
DATED 15/07/2014. KINDLY COMPLETE MY JOB AS SOON AS POSSIBLE.
JAMUI
UPDATION OF LOAD OF
TRANSFORMER
63KVA
ARA
DOUBLE BILL ISSUE OF

SAME CONSUMER
BILL NOT GENERATED

FROM DATE OF
CONNECTION.
Sir,i am Mukesh Kumar from navinagar Aurangabad.ihave get ellectric

connection in 7feb 2014 but i have not got my bijli bill.so i request you sir
please help me . thank you.
AURANGABAD
43
18-Sep-14
DHARMENDRA KUMAR
9934769269
44
18-Sep-14
DEVA NAND SAGAR
9661348984
Respected sir/maidam I lives in bharmpur south of patna central school

patnaNh.Behind only 400 meter distance of patna Nh. But the are are not
available transformer and electricity pole and conductor Pl help urgent
The online bill system is not uploaded with new bills, it is upto 04/2014 as I
check for GAYA(R).
KANKARBAGH
ELECRICITY SERVICE
NOT AVAILABLE
GAYA (RURAL)
ONLINE BILL NOT

UPLOADED
cl@gmail.com
FORWARDED TO CONCERNED
OFFICERS
COMPLIANCE
Intimated to ESE Gaya and mail

is also forwarded to ESE Gaya
Again intimated on dated 20/9/14

and 24/09/2014 but not resolved.
Intimated to EEE Biharsharif and

CE (RE) and mail is also
Again intimated on dated 20/9/14 but
forwarded to EEE Biharsharif
not resolved.
and CE (RE).
Intimated to EEE Nawada and Again intimated on dated 20/9/14 but

mail is provided to EEE Nawada
not resolved.
Intimated to EEE Bhagalpur and

Bhagalpur
Again intimated on dated 20/9/14
Intimated to EEE AURANGABAD

As per telephonic convrsation with
and mail is forwarded to EEE
EEE Aurangabad On dated 24.9.2014
AURANGABAD
problem has not been Resolved.
Intimated to EEE KANKARBAGH

KANKARBAGH
As per EEE Kankarbagh on dated

24.9.2014 problem has not been
resolved.
Intimated to EEE BIHARSHARIF

BIHARSHARIF
Again intemated on dated 20/9/14
Intimated to EEE Buxar and ESE

As per telephonic coversation with
ARA and mail is also forwarded EEE Buxur on dt-24/09/2014 problem
to EEE Buxar and ESE ARA
not resolved.
Intimated to EEE Aurangabad

AURANGABAD

EEE aurangabad on dt-24/09/2014
Intimated to EEE ARA and mail

is also forwarded to EEE ARA

EEE ARA on dt-24/09/2014 problem
not resolved.
Intimated to EEE Buxar and ESE

ARA and mail is also forwarded
to EEE Buxar and ESE ARA

EEE BUXUR on dated 25.9.2014
Intimated to EEE Barh and mail

is also forwarded to EEE Barh

EEE BARH on dared 25.9.2014
Intimated to EEE JEHANABAD

and mail is also forwarded to
EEE JEHANABAD

EEE JAHANABAD on dated 24.9.2014
Intimated to EEE DEHRI and mail

is also forwarded to EEE DEHRI

EEE DEHRI on dated 25.9.2014

and mail is also forwarded to
EEE JEHANABAD

EEE JEHANABAD on dated 23.9.2014
Intimated to EEE ARWAL and

ARWAL

EEE ARWAL on dated 25.9.2014
Intimated to EEE SASARAM and

SASARAM

EEE SASARAM on dated 24.9.2014
Intimated to EEE BHABHUA and

BHABHUA

EEE BHABHUA on dated 24.9.2014
Intimated to EEE BHOJPUR(ARA)

BHOJPUR(ARA)

EEE BHOJPUR(ARA) on dated
25.902014 problem not Resolved.
Intimated to EEE RAJENDRA

NAGAR and mail is forwarded to
EEE RAJENDRA NAGAR

EEE RAJENDRA NAGAR on dated
24.9.2014problem not resolved.

JEHANABAD

EEE JEHANABAD on dated 25.9.2014
Intimated to EEE Kankarbagh

Kankarbagh

AEE/REV Kankarbagh on dated
25.9.2014 problem has not been
resolved.
Intimated to EEE NAWADA and

NAWADA

EEE NAWADA ON DATED 25.9.2014
Intimated to EEE MUNGER and

MUNGER

EEE MUNGER ON DATED 25.9.2014
Intimated to EEE BHAGALPUR

RURAL and mail is forwarded to
EEE BHAGALPUR RURAL

EEE BHAGALPUR RURAL on
dated025.9.2014 problem not
resolved.
Intimated to EEE BUXAR and

mail is forwarded to EEE BUXAR

EEE BUXUR on dated025.9.2014
Intimated to EEE Sasaram and

Sasaram

EEE SASARAM on dated025.9.2014

Sasaram

Intimated to EEE GARDANIBAGH

GARDANIBAGH

JEE (IT) GARDANIBAGH on
resolved.
Intimated to EEE MUNGER and

MUNGER

EEE MUNGER on dated025.9.2014
Intimated to EEE BHABHUA and

BHABHUA

EEE BHABUA on dated025.9.2014

Sasaram

Intimated to Senior Manager

(Smt.Sangita Prasad) and mail
is forwarded to Senior Manager
(Smt.Sangita Prasad)
Intimated to EEE JAMUI and mail

is forwarded to EEE JAMUI

EEE JAMUI on dated025.9.2014

KANKARBAGH

EEE KANKARBAGH on
resolved.

Sasaram

Intimated to EEE Kankarbagh

Kankarbagh

EEE KANKARBAGH on
resolved.
Intimated to EEE FATUA and

mail is forwarded to EEE FATUA

EEE FATUA on dated025.9.2014
mail send to consumer

EEE DANAPUR on dated025.9.2014
Intimated to EEE JAMUI and CE

(RE) and mail is also forwarded

EEE JAMUI on dated025.9.2014
Intimated to EEE ARA and mail

is also forwarded

EEE ARA on dated025.9.2014
Intimated to EEE AURANGABAD

and mail is also forwarded

EEE AURANGABAD on
dated025.9.2014 problem has not
resolved.

and mail is also forwarded

EEE KANKARBAGH on
dated025.9.2014 problem has not
resolved.
Intimated to EEE GAYA (RURAL)

AND SENIOR MANAGER and mail
is also forwarded

EEE GAYA (RURAL) on
resolved.

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