Professional Documents
Culture Documents
Experience Summary
Technical Lead having 4 years of experience in Application Packaging,
Deployment, Software Distribution, Application-virtualization, User
Virtualization, Citrix and VDI environments.
Currently working in Cognizant Technology Solutions, Team Lead, Quality
Analyst and Packager roles. This involves direct communication with the
Customer on a daily basis with respect to the project activities.
Strong experience in SCCM 2007&2012 software distribution.
Good knowledge on Active Directory concepts.
Apart from the technical part, working as POC role and maintaining process
documents like DDB, KEDBs, PMR and METBOOK of the project.
Cognizant certified professional in ITIL v3, Sigma Yellow belt, Process Space,
Application Packaging and SCCM 2007.
Professional Competence
Responsibilities include solution development, work specification, effort
estimation and ensuring timely delivery of works.
Also Act as the problem owner for critical situations, and look for
opportunities to work with technical towers and Operations to improve
processes and provide early notification.
Nominated as the Best New Comer Award in IT IS-EUC annual
awards 2011
Nominated as the Best New Comer Award in IT IS Centre Stage
awards 2011 Q4
Awarded Above and Beyond in IT IS Center Stage awards for the
month of June 2014.
Received appreciations from clients and US managers for prompt
problem solving, standardized defect free quality coding and decision
making activities.
Very good at analyzing and debugging skills, quickly understanding the
business part of the application.
Proactive Team Player with Fast Learning Curve and Adaptability along
with strong analytical, problem solving, planning, organizational,
innovation, presentation, group communication, documentation &
interpersonal skills.
Technical Skills
Technologies
Script languages
Other Technologies
Operating Systems
Tools
Project Details
Environment
Team Size
Period
Roles
&Responsibilities
10
June 2011 December 2013
Customizing applications according to client
request and standards.
Performing Tech Review for the applications
which are arrived for scripting.
Creation of MSI for legacy setup applications.
Working with Custom Actions.
Implementing best practices of Microsoft
Installer & Application Packaging.
Application Package Evaluation analysis
before starting packaging.
Troubleshooting Package functionality using
tool like Filemon, Regmon, Beyond Compare,
Dependency Walker, Picture Taker and Install
Rite.
Creating INI, ISS and Response File for
application which cannot be captured.
Description
Product
Environment
Team Size
Period
Roles
&Responsibilities
Description
Academic Exposure
DEGREE
COLLEGE /
SCHOOL
BOARD /
UNIVERSI
TY
YEAR
OF
PASSIN
G
PERCENTAG
E OF MARKS
B.E.,
(Computer
Science)
Coimbatore Institute
of Engineering and
Information
Technology
Anna
University
2010
63%
DEEE.,
PSG Polytechnic
College
DTE
2007
78.06%
SSLC
State Board
2003
79.2%
Trainings Conducted
Product & Process Knowledge Training sessions to newly joined Associates.
Training sessions for ELTs on MSI technology, Wise Scripts, SCCM 2012,
Active Directory, AppSense 8.4
Personal Information
Date Of Birth
Current Location
Languages Known
Permanent
Address
I hereby declare that the above furnished information is accurate and true to the
best of my knowledge.
Date:
Sincerely,
Place:
N]
Yours
Coimbatore
[Ragupathy