Professional Documents
Culture Documents
CHAPTER-1
INTRODUCTION TO THE STUDY
1.1 Introduction
Now a day there is competition in the world. So every organization try to
improve their productivity through various marketing programmes and such
programmes helps marketers to achieve the organizational goals .They advertise
their product in market for improving their profit and they give satisfaction to
their customers.
In fast change, marketing management has to meet challenge of managing
the change achieve progress and prosperity through marketing innovation. Hence
integrated marketing planning strategy will be the survival of free enterprises
system.
Most of the time, the success or failure of marketing is solely attributed to
either product quality or product price or advertisement or delivery or distributing
system. Actually good quality reasonable price, efficient distribution and
delivery .As well as attractive and effective advertising and publicity collectively
produce a favourable and positive impact of the product in the market which is
resulted in good and increasing product sale.
Actually utility of marketing mix lies in motivating and inducing the buyers
to purchase our product. Such as marketing mix make such a fantastic
combination of product, price, place and promotion. That it leads to the successful
marketing. Marketing mix helps the company to sharpen it is marketing efforts it
direct the company how it can provide and increase the satisfaction of customers.
Jewellery product, jewellery price, jewellery place and jewellery promotion which
are the four basic elements of marketing mix are all countable variable
Marketing mix blends all marketing efforts which relating to product, Price,
place and promotion an appropriate combination of the leads to marketing success
and satisfaction. Similarly the customer also does not merely look for quality or
economical price or easy availability. On the other hand the customer wants a
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product with a better quality, having a reasonable price and easy and availability.
A good marketing mix is the need for an effective strategy of marketing. Now a
day companies pay more attention for a developing a suitable and superior
marketing mix.
In todays marketing world jewellery design most important India is a cultural
inheritance country. So demand of traditional jewellery is increases. If high rate of
jewellery, also people are purchased because that gives them satisfaction and give
one type of property.
So jewellery market as also increases thats why India import the gold buying and
gold jewellery has always been a traditional in India . Now carry this golden
legacy forward by buying gold jewellery at the lowest prices a waste collection of
traditional gold jewellery as well as modern and contemporary design. Best
craftsmanship choose gold jewellery as per the occasion be it weddings, festivals,
investments or for gifting.
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JEWELLERS.
To study advertising strategy of jewellers
To study about maintain customer relation.
To study the effect of 4 Ps in marketing on sales and profit of jewellery.
The application of the 4Ps of marketing mix to R.B.BHOSALE JEWELLERS.
To study the promotional tools used by the R.B.BHOSALE JEWELLERS.
Marketing is the only tools which satisfy human wants by providing essential
products at essential price. So, to go for marketing it is necessary to know the
marketing mix and also to adopt them for effective marketing so the study of
judiciously and prudentially this can be done with the help of purpose of project
Smooth and better communication.
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A study of marketing mix with reference to R.B BHOSALE
JEWELLERY title contains term marketing mix.
Data collection
The study involves collection of important from the available sources
methodology. The collection of data is divided into two groups
1 Primary data
2 Secondary data
1. Primary data:Primary data is the first hand information which is being collected by the
researcher or assistant is called primary data. Primary data .can be collected ether
through direct communication with researcher in one form another or personal
interviews in the organization.
1
2
3
2. Secondary Data:When the investigator himself does not collected any data .But uses the
data which has been collected by other then it is called secondary data .It is second
hand data not original but borrowed data collected through.
1
2
3
4
Newspaper
Books
Internet
Magazines
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CHAPTER-2
INTRODUCTION TO THE ORGANIZATION
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The global jewellery industry is being transformed by a few key trends such as:
gold jewellery.
Emergence of new manufacturing techniques
Requirement of stricter quality norms hallmarking.
In this context, India is fast emerging as a leading destination for jewellery
manufacturing in the work. The following sections discuss Indias gems and jewellery
sector in detail with specific focus on the following area:
Future outlook
India is a leading player in the global gems and jewellery market
The gems and jewellery industry occupies an important position in the India
economy. It is leading foreign exchange earner and also one of the tastiest
growing industries in the country.
The two major segments of the sector in India are gold jewellery and diamonds.
Gold jewellery from around 80% of the India jewellery market, with the balance
comprising fabricated studded jewellery that includes diamond studded as well as
gemstone studded jewellery. A predominant portion of gold jewellery
manufactured in India is consumed in the domestic market. In diamonds however,
a major portion of rough, uncut diamonds processed in India is exported, either in
the form of polished diamonds or finished diamond jewellery.
Besides being the largest consumer of gold .India is also the leading
diamond cutting nation in world.
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Fact of jewellery
Jewels and other decorative items are old as the human race itself.
Diamonds were first discovered in India, over 2400 years ago. The biggest
modern supplier of diamonds is South America.
75% of American brides receives engagement ring made out from gold and
diamonds.
Egypt and Mesopotamia were the first two ancient civilizations that started
organized production of jewellery. Their accomplishments in advancement of
metallurgy and gem collecting played important role for development of jewellery
in every civilization that came after them.
The largest diamond that was ever found is "The Culminant". It weights
staggering 1.3 pounds.
Throughout the history, jewellery went through many changes brought by rise
and fall of many civilizations and fashion changes.
Some of the most notable fashion styles that affected jewellery production are
Victorian, Romanticism, Art Deco, Art Nouveau, Renaissance, and many more.
First jewels were made from any readily available material near settlements of
our ancestors.
The most important quality of emerald, sapphire and ruby is their color clarity.
Famous jewellery material Black Jet that was popularized during the reign of
Queen Victoria is made from fossilized coal formed over 180 million years ago.
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Most pearls made today are cultured, or man-made. This process is done by
inserting a small shell into oyster, which then painstakingly covers it with pearl
material over a minimum of three years.
In ancient times term Sapphire described all blue stones. Similarly, all yellow
stones were called Topaz.
Diamonds are all over 3 billion years old, and they formed from carbon that was
heated and compressed into diamond form at the depth of 100 miles below the
surface of the earth.
Gold is one of the most popular jewellery raw materials because of its shine,
longevity and softness.
Personal items of adornment followed our rise from the prehistoric beginnings in
ancient Africa to the modern times when fashion changes put tremendous pressure
to the artisan who create countless jewellery designs across entire world. Here you
can find out more about fascinating history of jewellery
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Company name -
:- R.B.Bhosale jewellery
Location address
:- 1038 R.B Tower New Saraf Katta main road sangli 416416
Establishment
:-
Worker
:-
Shifts
:-
Founder
:-
Proprietor
:-
Product
Audit class
:- A+
Email ID
:- www.rbbhosale.com
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Owner
Board
director
Managing
director
FINANCE
DEPARTMENT
1. Accountant
2. Cashier
SALES
DEPARTMENT
1.
Silver
2.
3.
Dimand
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ADMINISTRATION
DEPARTMENT
1. Computer
2 .Watch
man
BBA-III
Shivaji University, Kolhapur
2. Silver;Silver purchase from Hupri, Agra,salam and Nasik.then after give process
and make silver product
Silver ornament- Payal, Masoli , jodvi, Bichava ,Todhe, mekhla, chhala, krdula,
kdli
bangdi,
braslet,
ring,
bcha
braslet,
chain,
silver
coin.tambya
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Gold ornament
Silver product
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CHAPTER-3
THEORETICAL BACKGROUND
3.1 Introduction
The term integrated marketing is to understand the implication of the word
strategy. A strategy is what is going to do, a marketing strategy is the inked
between a product and the market, and it provides the much desired direction for
allocating the marketing effort. It is translated into an action; plan though the tools
of marketing management. These tools together are called as marketing mix.
Individually they are product, price, place, promotion
Definition
The activities of a company associated with buying and selling a product or
service. It includes advertising, selling and delivering products to people. People
who work in marketing departments of companies try to get the attention of target
audiences by using slogans, packaging design, celebrity endorsements and general
media exposure. The four 'Ps' of marketing are product, place, price and
promotion.
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1. PRODUCT
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The product refers to the activities that a marketer offers to perform which
results in satisfaction of a need or want of the target customer buys. The product is
anything that can be offer to market for attention acquisition use of consumption.
Service are products even through intangible they are things in services
consumer do not buy any product they buy attributes that are converted in to
benefits .The goods always say that there is a tangible component to which some
intangible components like style, after sales services, credit facilities etc. are
integrated.
Many services are custom designed products services are intangible and
heterogeneous and cannot easily be separated from their producers. Services are
either convenience shopping or specially goods with all that implies
Moreover since services are intangible the services marketers must tangible
the intangible aspect buy superior quality, trusted ,brand image ,extended
guarantees promote service loyal staff all form the part of managing the services
offering
There are five levels of product describing with the help of jewellery industry
Core product
Basic product
Expected product
Augmented product
Potential product
a. Core product
Fundamental benefits the customer seek from or services that the customer
is buying
b. Basic productThe Peripheral services that are the secondary benefits that a customer seek
basic need functional attributes etc
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d. Augmented product
Augmented means additional or beyond customers desire beyond
expectations i.e.-meets
e. Potential productThe possible or distinguish offers are utility of services to the buyers i.e.-core
services converted in to a competitive strategy.
f. Augmented product
Augmented means additional or beyond customers desire beyond expectations
i.e.-meets
g. Potential productThe possible or distinguish offers are utility of services to the buyers i.e.-core
services converted in to a competitive strategy.
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2. PRICE
F l e x
ib i li t
y
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3. PLACE
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The management of place drowse or attention on problems of location .The
process of offering the service they cannot be stored transported .hence traditional
distribution channel available for product marketing cannot be used. The place
decision refers to the ease of access that the potential customer have to a
services .There for they can involve physical location decision .Channel of
distribution for intangible dominant such as services are direct and short
i.e.-from marketer direct to ultimate consumer channels of distribution for
services are generally limited to the buyers and sellers.
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Because of inseparability i.ean case of services production cannot be
separated from selling services must be created and sold at the sometime. Most
services are distributed through direct sale .In case of insurance courier services.
Travel agency one agent or middleman can be added to it .franchising of services
is growing rapidly specially. In fields of health club. Restaurants, gym, accounting
and tax services.
Another characteristic of services is that they are generally not delivered to
the buyer. At the sometime of certain and place utility is important function .In
the services marketing location consideration along with personal source of
information are too of these critical factors in final purchase decision of many
services
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4. PROMOTION
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Promotion is a part of the marketing mix for many marketers promotion is found
instrumental in informing sensing and persuading the customer. It is used to
communicate information about goods and services to target market audience. There is a
need to make service more tangible by linking them to objective in promotion.
Promotion is used to reduce the risk of buying the service. The traditional promotional
mix. Includes various method of communicating the benefits of a service to potential
customer. i.e.- advertising ,sales , promotion , personal selling , public relation etc .
Now promotional accomplished by establishing creditability of the service using experts
and testimonials of famous individuals linking the services to some objective source
such as government agency and using too sided advertising appeal
The key to successful promotion, whether it be advertising or personal selling as
benefit sing
customer wants and not in terms of what the marketer makes and sells.
To successfully promote services, they must be made to have a favourable
positive image constructed to project attributes of the service. In case of services, the
producer and the marketer are virtually inseparable .sellers are often expected to be
knowledgeable professionals who can give needed advice
1. AdvertisingAdvertising includes any paid of non personal presentation. And promotion
of ideas, goods or services by a deified sponsor .it includes the use of such media
as newspapers, magazines outdoor posters, banners, hoardings, direct mail, radio,
T.V the internet etc.
2. Sales promotionShort term incentives to promote sale like displays, samples, exhibitions,
demonstration, coupons, contests etc constitute sales promotion
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3. Public relationPublic relation include building good relations with the public by allaying
favourable publicity building a good or prorate image and handing or avoiding un
favourable publicity ,rumours and events.
4. Personal sellingPersonal selling includes direct personal presentation by company sales force
for sales and building customer relationship.
zz
CHAPTER-4
DATA ANALYSIS INTERPRETATIONS
1
What is the reason behind choosing this location for your shop?
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Interpretation:Above
Preference
Saraf market
Percentage
90%
diagram
10%
jewellers
100
shop based
to be in the
saraf market as
people
market
Selling Place
the other
Exhibition
the ganesh
Direct shop
temple. As to some
extent it
the shop.
20%
jewellery
items?
80%
Preference
Exhibition
Direct jewellery shop
Total
Percentage
20%
80%
100
Selling Place
Exhibition
Direct shop
20%
80%
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3. How you promote your organization?
Response
Percentage
Advertisemen
30%
t
Promotion scheme
40%
Word of mouth
30%
Total
100%
Promotional Tools
45%
40%
40%
35%
30%
30%
30%
25%
20%
15%
10%
5%
0%
Advertisement
Promotion scheme
Word of mouth
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4. Which types of Medias you are using for marketing?
Response
Art festival
Website
Gallery promotion
Banner
Print media
Digital add
T.V
Total
Percentage
20%
10%
30%
10%
10%
10%
10%
100%
Marketing Media
30%
30%
25%
20%
15%
10%
5%
0%
20%
10%
10%
10%
10%
10%
Interpretation:Company uses different Medias for promoting the brand and its
products. Mostly through art festival and gallery promotions. Many other sources are
also used by company like website, banner, print media, digital advertisement etc
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5
18kt
6
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10. What is your opinion about R.B.Bhosle jewellery?
Interpretation:R.B.Bhosle jewellers created market goodwill. So they build up good customers
relationship. So they provide e Excellent. Services to customers per their need and choice.
11. After how much time you ascertain the revenue of your shop?
Interpretation:They check balance sheet annually and they find out income and expenditure
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16. How hallmark will beneficial to jewellery shop?
Interpretations:
Hallmark is helpful to customer because it give assurance of consistency in
purity and quality of gold and silver jewellery strong evidence of commitment to
quality and it will provide clear indication of his capability.
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CHAPTER-5
FINDING AND OBSERVATION
5.1 Finding
1. In a R.B.Bhosale jewellers in various customers buy different types of
ornaments ,like new fancy, traditional jewellery in maharastrin and bengoli
jewellery in various design.
2. R.B.Bhosale jewellery is situatednear by ganesh temple & saraf katta .saraf katta
is important for business area & crowed area .ganesh temple is famous for
historical place so large numbers of people visit this area.
3. R.B.Bhosale does not give discount in any jewellery. Because jewellery rate are
fixed are always so there is no discount and any offers provided.
4. R.B.Bhosale in service is best for worker as well as customers.
5. This jewellery main objective is to provide best qulity and unique design of
jewellery and to satisfy customers.
6. R.B.Bhosle only accepts cash payment.
7. R.B.Bhosle tact for success is to provide new unique design and improves
customers relationship in business.
8. R.B.Bhosle Jewellery they maintain the standard purity of metal, quality of
ornament and BIS standard.
9. The main objective behind institute the hallmark is to protect consumer against
victimization. To provide correct information about gold purity.
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5.2 Observation
CHAPTER-6
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6.2 Conclusion:After all the details study and analysis researcher can conclude that the
respective jewellery shop is one of the successful and established organization in a
sangli city. The founders are a well experienced in a jewellery business. They
provide pure quality gold and earn a goodwill. It conduct the gold market study
and launch new unique designs for customers. Company is preferring diffractions
promotional tools for creating brand awareness and increasing customer base but
yet new methods can be adopted by company for expansion
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Bibliography
Refers book
Magzine
Marketing management-Philp Kotler
Website
www.rbbhosale.coms
www.wikipedia.com
Search engine
www.google.com
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