* Customer Name:

* Address:

Hospet Steels Limited

* Notification No.:

500000

Ginegera

* Service Engineer:

Mr. Baskar

* Product MLFB / System:

6SL3310-1TH37-4AB3

Product Sr. No.:

T-B30367000145

* City:

Koppal

Machine No. / Details:

* Contact Person:

Mr. Girish

** RSV / SIROT / Equipment No.:

* Telephone No.:

*** 2nd Commissioning Date:

* Mobile No.:

+919448397217

Application:

* Email ID:

girishpv@hospetsteels.com

Supplied by / OEM / Country:

ID Fan

TIN No.:

Nature of Call:

Breakdown

PAN No.:

Payment Type:

Paid

15:00

* Date: 24/04/2015

Call Received

Date

22/04/2015 Time

Deputation scheduled

Date

23/04/2015 Time

11:00

Malfunction end

Date

24/04/2015 Time

17:00

Engr start from office

Engineer reached site

Date
Date

22/04/2015 Time
23/04/2015 Time

21:00
11:00

Engineer left site

Engineer arrived office

Date
Date

4/24/2015 Time
25/04/2015 Time

19:34
8:30

* Problem Reported:

*Mandatory/ **Mandatory for SIROT & AMC services/ ***Mandatory for MCMT

Sinamics G130 Drive Mobile Repair

* Observation at Site:
Power & Control cable tightness, dust level, earthing, received material inspection

* Site Analysis:
Drive cleaning Cold test of complete drive, Simulation test, drive commissioning

* Work Done at Site:

(i) Received new rectifier power block and drive internal spares material inspection done
(ii) Visual & physical inspection done on faulty drive. Cold test done for all power blocks and found ok
(iii) Installed the new rectifier power block (MLFB: 6SL3351-1AG37-4DA1) in drive panel and changed the damaged fiber optic cable
(A5E00106346). Capacitor forming done for all power blocks and verified the DC link voltage built up status.
(iv) Simulation test done for the complete drive and found ok.
(v) Drive stationary & turning measurement done. Started the drive and ran upto full speed (1450 rpm) and verified the motor operation. Found
ok. Drive complete operation verified through LCI and found ok. Values recorded through trace function.
* Conclusion:
Failed drive details taken for further analysis.

* Job Completed:

Yes

If No, Further Actions Required:

-- Please Select--

Details:

Recommendations to Customer:
Product the drive from dust & moisture, Provide proper cooling system to drive panel, provide double earthing to drive and ensure the
earthing continuity upto the earth pit.

Material Consumed / Required / Returned / Inspected :

MLFB

Sl No.

Serial No.

Material Description

Consumed /
Required /
Returned

Qty

From

Good /
Defective

Billable

Faulty to
be
Returned

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

-Select

Customer Feedback:
Sl No.

Feedback On

Call Registration / Co-ordination Process with SIEMENS

Excellent

Response to Service Request

Excellent

Engineer was equipped for solving the problem

Excellent

Analysis / explanation by Service Engineer

Excellent

Overall satisfaction about Siemens products & Service

Excellent

Customer Remarks:

Note: You can also give your feedback on ics.india@siemens.com along with Notification No.
Dear Sir, we request you to update the below information for better service support.
Maintenance Contract

In House facility
1. Electrical team:

Nos

1. Existing maintenance contract for the products:

2. Instrumentation team:

Nos

2. Name of service provider:

3. Mechanical maint. team:

Yes

Siemens Ltd

3. Interested in AMC with Siemens & the products:

Nos

4. Repair facility:

No

4. Extended warranty support required:

5. Condition monitoring Dept:

No

5. If Yes, then what are the Products:

6. Energy management study:

No

6. Training on Siemens products:

7. Asset management:

No

7. Spares requirement:

Date: 24/04/2015

Signature

Place: Ginegera

Name

Telephone/Mobile No.:

No
No
Siemens Training Center
Yes

Signature :
Mr. Girish
+919448397217

Name

Roll No.

Customer

Mr. Baskar
74212731
Service Engineer

.----------------------------------------------------------------------------------------------------------------------------------------.
Time Sheet: For internal purpose only
Date in dd/mm/yyyy & Time in 24 hrs format only.
Date

Work start

Work end

23/04/2015

11:00

19:30

24/04/2015

10:00

20:00

Date

Work start

Work end

Date

Work start

Work end