Professional Documents
Culture Documents
TABLE OF CONTENTS
I. SCOPE .....................................................................................................................................................................2
II. SIGNATURE PAD UPGRADE .....................................................................................................................................3
III. CALLING PAY STATION SUPPORT ...........................................................................................................................7
I. SCOPE
2
The purpose of this document is to familiarize technicians with an AT&T Express Service Kiosk retrofit. Failure
to carefully follow steps outlined below may result in permanent component damage. If a specific procedure is
performed that is not outlined in this document, the individual who performed the procedure may be
responsible for covering the cost of any necessary repair work and/or components.
Privileged and confidential information may be contained in this document and may be subject to legal
privilege. Access to this document by anyone other than the intended recipient is unauthorized. If you are not
the intended recipient (or responsible for delivery of the message to such person), you may not use, copy,
distribute or deliver to anyone this document (or any part of its contents) or take any action in reliance on it. If
you have received this document in error, please notify Kiosk Information Systems immediately by e-mail or
telephone and delete/destroy the contents.
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3. Integrate the new signature pad HDMI data cable from the new bracket area all the way to the PC
rear. Use the matrix below to plug in the new cabling.
4. Plug the new signature pad power supply into a power strip, then place the supply in the bottom of
the kiosk. Secure it using the old signature pad power supply bracket.
5. Plug the other end of the power supply cable into the signature pad USB cable tip near the PC.
Reference the matrix below as needed.
6. Attach the slide mount bracket to the new signature pad. Insert the three screw heads into the
slide holes, then slide the bracket upward.
7. Plug the new signature pad data cable into the device and make sure to SECURE it to the sigpad
with the small screws provided with the sigpad packaging.
8. Feed the stylus through the circular hole in the upper left corner of the new signature pad pocket,
then plug it into the device.
9. Install the new signature pad and slide mount bracket in the new pocket. Place the assembly in the
pocket, then secure the four #6 nuts from the underside, ensuring no cabling is being pinched along
any sides.
!!! Be careful not to put too much pressure on the stylus cable where it plugs into the device
while you move it around to situate it in the bracket. I broke the prototype writing this
manual !!!
10. Close and lock the kiosk front door before plugging the power cable back into the wall outlet.
11. After SigPad has been installed and has power, continue below to Call Pay Station Support to
configure and test the SigPad.
Obtain IP Address
1. Hit the Windows Key and type in Command Prompt in the search box