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Sometimes, authority is the only motivator that you can use to get people to learn
new skills. They may not see that there is a need to change, or to learn new skills.
It's a shame when you have to use authority as the motivator. It's better when you
don't. What's better is when the learning of these management skills isn't perceived
to be a sign of past failure but rather the person sees it as an opportunity to learn
new skills, to improve himself or to do the job even better.
Management training often misses the mark because the person who is to learn new
skills, or the organization that is to learn new skills wasn't unfrozen. Some effort
must be made to put the organization or individual in a state more receptive to
change. They gotta wanna change.
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