Professional Documents
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STEAL
Your
BOSS'S JOB
Copyright Information
Warlizard Ink, LLC
www.Warlizard.com
2011, Warlizard
All rights reserved. No part of this book may be reproduced in any form or by any electronic or mechanical means,
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Disclaimer:
All names (unless specifically mentioned) have been modified or changed completely. Certain dates, locations,
people and characteristics of these stories may have been changed to protect Warlizard from criminal prosecution or
civil liability. And of course, any illegal activities mentioned in this book are here for entertainment purposes only.
Also, do not try this at home. Void where prohibited. Use only in well-ventilated area. Well, you get the idea.
Table of Contents
Introduction ..............................................................................................................7
The Secrets Your company doesnt want you to know ........................................8
Your Horrible Boss .................................................................................................................... 9
The 9 Types of Horrible Bosses .............................................................................................................................................. 10
There Is A Silver Lining ......................................................................................................................................................... 18
The 8 Things You Probably Think Are True, But Arent .................................................... 26
Corporate Lie #1 You Are Being Groomed for a Promotion .................................................................................................. 27
Corporate Lie #2 Management Classes / Degrees / Certifications Are Necessary To Get Promoted! .................................... 30
Corporate Lie #3 Human Resources Exists to Help You! ....................................................................................................... 32
Corporate Lie #4 Your Company Values Work/Life Balance (And Other Programs for Peons) ............................................ 37
Corporate Lie #5 Your Boss is on YOUR Side! ..................................................................................................................... 40
Corporate Lie #6 Companies Always Want to Promote From Within! .................................................................................. 42
Corporate Lie #7 The Best Way to Get Ahead is to Ride the Coat Tails of Success! ............................................................. 48
Corporate Lie #8 You Can Count On Your Peers ................................................................................................................... 49
Destroy the First Pillar: His Relationship With His Boss ..................................55
Start At the Top ........................................................................................................................ 56
Win Over Your Bosss Boss ................................................................................................................................................... 58
How Do I Know This Is Working? ......................................................................................................................................... 58
If You Want a Senior Leaders Respect Stop Acting Like a Peon! ..................................... 59
CLM #1 You Dont Look Promotable .................................................................................................................................... 59
CLM #2 You Speak Like an Stereotype ................................................................................................................................. 63
CLM #3 You Bring Your Personal Life To Work .................................................................................................................. 66
CLM #4 Your Workspace is Decorated With Cats ................................................................................................................. 72
CLM #5 You Cant Hold Your Liquor ................................................................................................................................... 73
CLM #6 You Never Seem To Be Working............................................................................................................................. 75
Shape Your Persona ................................................................................................................................................................ 79
Destroy the Second Pillar: His Relationship With His Employees .................113
Why Employees Matter ......................................................................................................... 114
Keeping a Strong Relationship While Avoiding a Friendship .............................................................................................. 114
Create a Distance, an Unapproachability .............................................................................................................................. 114
Ignore What People Think of You ........................................................................................................................................ 115
Become a Mentor .................................................................................................................................................................. 115
Introduction
Work sucks.
You hate your job and your boss is a credit-stealing jerk. He works you like a dog, plays you and
your Coworkers against each other, gives you the worst assignments, belittles you, ignores your
ideas and destroys what little self-esteem you have left.
Every day you go to work, your soul dies a little more.
Youre fed up with it but you dont know what to do. The company tells you if you work hard,
youll get everything you ever wanted but deep down inside, you know it isnt true.
Its time to take a short cut. You're going to leapfrog over your Coworkers, you're going to
manipulate your organization, and you're going to get the job that you deserve.
Sure, its not fair, but thats not what this book is about. If you want fair, every county has one.
Theres at least one a year. They have cows.
So put away your scruples, put on your game face and get ready.
Its time to steal your bosss job.
The Secrets
Your company doesnt want you to know
Usually, you can tell if you have a Horrible Boss. Hopefully youll know from the moment
you meet him. He is cruel, condescending and dumb as a brick but that doesn't stop him from
micro-managing you every moment of every day.
In some ways, its good to have a boss like this. You know he is a Horrible Boss and you
wont have any qualms in doing what needs to be done to get rid of him. Hell leave a giant
swath of destruction in his wake and the company will be better off when hes gone.
But what if its less obvious? Some types of Horrible Bosses masquerade as successful leaders
and you wont find out the truth until its too late. They repeat the standard lies that everyone
else in management says. Trite phrases like We promote from within, hard work will get you
there and I'm grooming you for bigger things! flow from his lips. Maybe he even believes
them.
Its even worse if he does.
This guy is the especially dangerous because you believe him. Next thing you know, years have
passed and youre no better off than when you first started.
So how can you tell you have a bad boss? Well, one simple way is to ask how long your boss has
had the same job. Most of the time, a really good boss is so valuable to the organization that he is
given more responsibility and moved up the chain to bigger and better things. If he is
stonewalled, he goes to another company that can provide him the chance of greater success.
Not your boss. Instead of moving up in the organization, your boss has stagnated. His last
promotion was years ago and hes never going any higher. He has been promoted to his highest
level of incompetence and is barely hanging on. This boss wont ever leave unless you move him
out yourself.
Hes hardly the worst though...
The Psycho
The Psycho is the easiest to identify. Shes nuts. One day shes your best friend and the next
shes screaming at you. You walk on eggshells, never knowing whats going to set her off. She
makes your life a living hell and everyone is terrified of her.
Shes easy to identify because she is erratic, unpredictable and every word out of her mouth
trumpets how crazy she is. She tries to control even the smallest details of her team and the
slightest failure sends her into a towering rage. This paranoid whack-job thinks everyone is out
to get her and constantly scrutinizes your every action to find and expose your flaws.
Fortunately for you, she does this to everyone. Since theres only so much time in the day, she
cant spend all of it on you, but the flipside is her team will self-destruct. They spend so much
time checking over their work their output plummets. When the rest of the organization sees how
little gets done, they blame the group, not the boss and your groups reputation suffers. You
become seen as lazy, stupid, or even worse. Occasionally, this insanity will even reach the senior
leadership team but more frequently she skillfully blames the idiots who work for her.
So, why does she still have a job? The simple reason is the Psycho is actually really good at
something. For example, she may be a technology expert or have deep knowledge of your new
accounting system. Either way, senior management didnt hire her for her personality. They
hired her to do a specific job, but shes so good that theyve been forced to promote her or lose
her.
Because shes nuts, she will never rise above middle management and as the years go by without
further advancement, she will become more and more bitter. She cant blame herself and the
only other explanation is her team.
The good news is that everyone thinks of her pretty much the same way. Everyone from her
direct reports to the Senior Leadership Team will start to see her as a loose cannon. Although her
attitude will eventually be her downfall, shes a huge risk and can ruin your reputation and delay
your career development for years.
Instead of working with Senior Leaders like his boss and other higher-ups, he spends most of his
time with his small circle of employees. He will obsess over the future of the team but fears
the change any advancement would bring.
The worst part about this type of Horrible Boss is that he will actively try to stop you from
becoming successful. The Jealous Girlfriend believes that if he cant have you, no one can.
Therefore, if you try to leave, he will do everything in his power to sabotage you, for your own
good, of course.
He truly believes the only path to success is through him and any time you spend on outside
projects is seen as a personal rejection. You will have a much harder time moving ahead because
he will destroy your reputation with his peers as soon as you give the slightest inkling that you
might want to do something else.
The worst aspect of this type of boss is that if you try to sever the relationship with him, you will
have to deal with the awkward break up. You know that girl that mopes around after her office
affair goes south? Well, the Jealous Girlfriend is 1000 times worse. He will try to exact revenge,
ruin your reputation and more. The only way to beat this boss is to appease him until you can get
rid of him. Otherwise, he becomes mopey and can pull you down with him.
The Moron
This boss is a complete and utter fool. He makes no sense, he has no idea whats happening in
the company, but he thinks hes a genius. This boss is especially dangerous because he will fail
spectacularly and blame it on you.
Typically what has gone wrong here was a senior leader was snowed during an interview or had
to fill the job as a favor to someone. The Moron drops all the buzzwords and when you met him
you might have thought he knew what he was doing.
It wont be long before your team realizes he has no idea whats going on. The next group to be
aware will be his Peers but they won't be able to do anything, nor would they even if they could.
Theyll see him as a lightning rod and an obvious scapegoat. Hes the perfect person to blame
when anything goes wrong because hes too stupid to be able to defend himself and has no idea
why things went wrong.
His hiring manager may figure out what a horrible decision it was, but remember, they are the
ones who made the decision to bring him on board. They dont want to believe their own
judgment is flawed and keep making excuses for why this person fails. They will blame the
Morons team for his failures.
The Moron will support him in this. He wholeheartedly believes that his team is failing because
they are incompetent. Everyone who will listen will hear him complain about how hard he works
and how difficult his team is to manage. Since most people wont know who you are, that means
you will be lumped in with a bunch of losers. This is the last thing you want and it can destroy
your immediate career prospects.
The only way to beat this type of boss is to be the star of the show. You have to distance yourself
from this person, the farther the better.
The Aristocrat
These bosses are often younger but they think youre barely worthy to polish their shoes. They
brag about their Ivy League degrees, their chalet in Zurich and their parents who serve on the
companys board. They treat their position as a stepping-stone to greater things and you as a
peasant whose existence is necessary, but barely tolerable.
This is one of the most insecure types of bosses although the Psycho comes close. Because
they bought their position, they are constantly trying to prove they deserve it, regardless of all
evidence to the contrary. They ask detailed yet irrelevant questions in meetings to show off their
knowledge and will criticize you publically for insignificant mistakes.
One of the worst things you can do to this type of boss is to make a fool of him in public. It
doesnt matter if youre right or wrong or even if you meant it. You better back down
immediately or he will go out of his way to destroy you.
On the other hand, they do have one advantage over the other types of bosses. They have
connections and ambition. Sometimes these guys will move on quickly, not because theyre
Ladder Climbers but because theyre convinced they deserve something better. As long as
better means another company, that is a good thing.
The Bully
This boss plays favorites and if you dont kiss his ass, you will find yourself pushed off to the
side and ignored. Plum projects go to the people who flatter him and agree with everything he
says. Any resistance is met with absolute destruction.
Sometimes this is a newly promoted individual who is just flexing his managerial muscles. Other
times, hes just a jerk. Whatever the problem, every day at work is like high school. All
promotions go to his friends, both inside the company and out. Hes cliquish and smug. Hes
intimidating and may even have his leadership cowed. If he has brought in his cohorts, you end
up having to placate an entire group, not just him.
The worst aspect of the bully is he always has a preferred punching bag employee. When things
go wrong (as they always will) the bully is prepared. He never admits making a mistake. Why
would he? He already has a good target to blame. The same people take the fall over and over
again even if they were only remotely involved.
As you become a better Ladder Climber, you will learn the tricks to stand up to him and make
him afraid of dealing with you. Your transitional goal will be to make it so difficult for him to
pick on you that its just not worth his time. Hell have to find an easier target. Bullies never pick
on the people who fight back. They prefer the weak so you will need to become strong.
While this is satisfying, it is not the final outcome with this type of boss. Your end goal will be to
get him fired. It takes work and determination but theres nothing more satisfying than seeing
him make the walk of shame out of the building. Feel free to cheer.
The Roadblock
This boss is almost always in mid-level management. Hes been with the company for more than
a decade isnt going anywhere. Hes comfortable in this position and fears change. When you
come to him with your fresh ideas and thoughts on how to improve things, youll be shut down
hard. Hell tell you its too difficult, too radical, or just a bad idea. Remember, he only wants to
mark time until he can get his retirement. Anything that threatens that will be harshly dealt with.
That isnt the worst part though. The real problem with this boss is that he doesnt care about
promotion. He isnt ambitious. He is perfectly happy to stay at that level until he retires. He
wont understand that you dont want to spend the next 15 years waiting for something to
happen, that you want more. Any attempt you make to learn more or to increase your value to the
company will be seen as useless, therefore why do it? Better to stay where you are and be happy
with your lot in life. After all, he is happy, why cant you be?
His Peers will love him since he isnt a threat. He supports them, doesnt try to take credit for
anything outside his domain and is probably very good at his job. As a result, he is often strongly
supported by the company leadership as well. The senior leaders may know him by name and
praise his detailed knowledge. You can't get him fired he does a good job. You can't get him
to leave he doesn't want to. But, as long as he is in your way, you can't get anywhere.
To get him out, you will need to learn how to get the attention of management even in a group
that doesnt normally get attention. Otherwise a leader like this can effectively make you into a
corporate drone who will wake up twenty years later in the same boring job doing the same daily
routine.
The Politician
You cant trust a word she says. Everything that comes out of her mouth is designed to create an
impression, not convey information. Every piece of data is massaged and spun to put her and
only her in the best light. She will take your ideas and champion them as her own while
convincing you that she's doing you a favor, that her highest goal is to further your career.
She will promise you a great deal, but when the time comes to deliver she will give you lots of
reasons why its your fault that you didnt get the reward. Because she is willing to lie, many
Peons believe her and trust in her. She can often create a supportive team that may never catch
on to her tricks.
On the other hand, her peers will be aware of her duplicity much earlier. Because some of them
are Ladder Climbers, they will notice someone like her. Keep your ear out for rumors of lying,
cheating, fake emails, that sort of thing. If she lies to one group, she will lie to another.
Remember, the Politician is always trying to get ahead and is willing to lie to cover her tracks. If
her peers don't trust her, you shouldnt either.
Discovering your manager is a Politician is one of the most disheartening and demotivating
things you can have happen in a job. Politicians know just what to say to keep you happy, so you
arrive at work pumped, ready to take on the world, but all your motivation is built on a
foundation of lies.
The problem is, when someone is willing to lie, they can say anything. They can promise you a
raise but when it doesnt happen, its not their fault. Theyll tell you the company couldnt afford
it. They can promise you a bonus but when you dont get it, its not their fault. They fought for
you. They promise promotions, advancement, credit and glory but only because they know its
what you need to hear if youre going to work hard for them.
The problem with a Politician is that you can't get them fired. They are too careful to get caught.
Everyone may know they lie, but no one can prove it. Nothing is in writing; everything is said in
the hallway or over lunch. If they do put something in writing, its so vague as to be useless.
Therefore, its rare to see them fired outright. Instead, when enough of the right people realize
your boss is a liar, they will position the Politician to be laid off or will make things
uncomfortable enough that they leave on their own. Because Politicians are so hyper-sensitive to
other people, they are one of the easiest bosses to get rid of. They will sense the change in the
wind and will be long gone before it gets too bad.
to help you. He lives and breathes to help but the people beneath him find there is always one
more step, another thing he needs to teach them, that he just needs more time...
The Losing Coach sees his team as the problem and himself as the instructor. He is great at
pointing out your flaws and shortcomings, designing your career path, and providing you with
training. In fact, hes great at everything except actually helping you.
The Losing Coach doesn't really want anyone to be successful he feeds on peoples need. The
more help you require, the happier he is. As a matter of fact, he is likely to throw you into areas
in which you don't excel under the pretense of helping you gain valuable skills.
Are you a terrible public speaker? Don't be surprised if he puts you up in front of a large group.
Is doing reports where you really shine? You won't be assigned a report while you work for him.
In general, he keeps everyone down by focusing on what they can't do and avoiding what they
can do. His goal is to make you think that you aren't good enough and that you need him.
Further, he will propagate this view of you throughout the organization. The biggest problem
with this is that when the only exposure the Senior Management Team has to you is when you
fumble around at the podium, stumbling over your words, how can they view you as one of their
equals?
This is another boss that you will have to find a way to work around. For him, the relationship
you build with his boss will eventually become his downfall. When they see how excellent you
really are, theyll realize he isn't leading the team hes holding them back. With work, you can
ensure hes marginalized, exposed, and eventually laid off.
The Chimera
If more than one of these descriptions seems to fit your boss, it is possible that you have the
worst and most Horrible Boss of all, the Chimera. These people are ruthless, will use any dirty
trick in the book to try to get ahead. They know about Ladder Climbers and they know it isn't
just taking management classes and getting degrees. The problem is, they don't know what really
works.
Instead, they desperately try every dirty trick in the book. Theyll lie, threaten, manipulate, and
cajole, anything to get ahead. They will destroy a team and do whatever they can to get ahead.
Unfortunately, they can also take you down with them. I know, because I have been there.
I was a young Software Development Manager, a natural Ladder Climber at a Fortune 50
company and things were going extremely well for me. I had a team of 40 people working for
me, was making six-figures and had just won CIO Magazines 50/50 award for one of the top 50
B2B websites in the country. I thought I was the coolest thing to walk the face of the Earth. I was
not.
I hadnt learned all the tips and tricks I know today and I was still a bit green. My boss was a
Bully who used fear and intimidation to keep us in line and Id just learned hed decided to move
on. Today, I would have just taken his job but back then I didn't know how and instead, the
Senior Leaders filled the position with a woman from outside our organization. I held out hope
that I would get one of the elusive great managers.
At first, it seemed like I had. The first thing our new VP did was to meet with all the managers.
After our first 1-on-1, I thought she was great. She was smart, funny, listened to what I had to
say, took my suggestions seriously and really motivated me to work hard to get ahead. She got
along with others in the organization and seemed to be supporting her team. I thought things
were going to go well.
I was a fool.
There were so many signs Id missed, so many tells that in hindsight were blindingly clear.
One of the biggest signs was that she was much older than most of her team but hadn't moved up
that far yet. When there is no good explanation for such slow progression up the management
ladder, its usually a good sign that your boss isn't a Ladder Climber.
Another way to tell was that she only spoke with people she thought could help her. Real Ladder
Climbers realize that people throughout the organization are necessary but a Horrible Boss think
that they can ignore the Peons without consequence. They are wrong.
But that's the problem with teaching yourself to be a Ladder Climber. You have to learn from
other people's dirty tricks and from your own mistakes. In this case, I learned a lot.
It turned out that she wasn't just one type of Horrible Boss, she was a Chimera. She used the lies
of the Politician. She added new positions and filled them like a Bully. If you tried to give her
any feedback she would attack in a way that would make a Psycho proud. In short, she was the
worst of all the groups. Before she was done, shed gotten rid of the person whod hired her,
taken his job and decimated his entire organization.
I was one of the casualties. Within six months, I held a letter from Human Resources telling me
that Id resigned. When I pointed out I hadnt resigned, they handed me another piece of paper, a
promise of a $2000 severance if I promised never to reveal the terms of the agreement. I didn't
sign it what Id learned was too important not to share.
She had more tricks and lies than anyone I have ever seen. Granted, her methods are selfdestructive and only provide short-term gain but I learned to recognize them. I never make the
same mistake twice.
What eventually did her in was that she became too confident. She strove for and often got more
power but everywhere she went, she created an army of enemies. Although her unethical
practices were missed by many of the Peons and even some of her peers, they became more
apparent as she moved up the management chain. No one wanted someone that dangerous
around.
Eventually, the CEO got rid of her but it took more than a year. After all, she hadn't actually
done anything wrong. Sure, she was manipulative and unethical, but since she didn't actually
violate any laws or company policies, she was also untouchable. So he created a whole new
group for her to run, put her in charge of it and then shut it down a short time later. Effectively,
he terminated her without actually firing her.
Of course, if I could go back in time, she never would have had a chance to get the job. I would
have taken The Bullys job and she never would have been hired.
But that's the thing with Horrible Bosses. They will stay as long as you let them. If you don't do
anything about them, chances are that they will ruin your career and the careers of everyone on
your team. That was the last time I failed to act in time.
These incredibly successful books are full of advice that will ensure you stay pacified your entire
career. Why do you think theyre so popular? As soon as they came out, management latched on
to them and gave copies to all their employees. They tell you how to roll with the punches,
accept change and be the person your company needs.
Yet, there are things that every Ladder Climber does that work in every organization, from small
Mom & Pops shops to Fortune 50 companies. The problem is, no one wants to talk about it. And
to be fair, why would they?
Remember, Ladder Climbers want to get promoted. People who cause waves dont get
advanced. So why in the world would they tell people how things really work? All its going to
do is stir up trouble. The smart ones keep it to themselves and dont even tell their Coworkers.
Again, why would they? In the best case scenario, there now have more competition. In the
worst case scenario, they can get fired.
So we all say the same thing. With great sincerity and humility I used to tell people I got my
promotions through hard work and a bit of luck.
What else would I say?
Yeah, I saw the entire corporate structure was a lie and figured out how to game it. Care to join
me?
Its easier to put out a simple story that everyone already wants to believe. The company
supports this story because it makes them look like hard work is rewarded and lets face it, thats
the goal. The Peons want to believe it because it gives them hope and middle management wants
to believe it because it allows them to take some small part of the Ladder Climbers success.
The thing is, theres very little luck involved. The Ladder Climbers all know it (although they
won't ever admit it out loud) and you probably already suspected it.
Have you ever had someone in your organization everyone said was a superstar? You know
the type. He was hired after you, was promoted two or three times in the course of only a few
years and you just cant figure out why. He doesn't work more hours than you do, as a matter of
fact he works less. He's not smarter than you are. And he certainly doesn't have seniority. Well,
there is a real reason why he is doing so well. He knows how to get his bosss job, but he's not
going to tell you that.
And I don't blame him. When I was in the corporate world, I never would have given out this
information. I mentored people and never mentioned any of this to them. Sure, I may have
discussed one of my small coups with my wife, but why would I arm my competition within my
own organization? Not to mention the fact that admitting to using the corporate culture to my
advantage could tarnish my image and possibly hurt my promotability.
Many of these tactics arent exactly playing nice and dont fit into the culture most companies
want you to believe they have. Sure they fit the way the culture really is, but they don't fit the
way everyone pretends the company really is. The Senior Management Team knows its all a
giant lie, but they cant SAY that. Neither can you. You have to pretend you agree
wholeheartedly.
But now, I have people asking me how I did it, how I rose to the top and then got out. So, why
not share. What do I care? Use this information as you will. Have fun. Go get rich.
And you certainly can get rich. Ladder Climbers get to the top fast, and even if you think you
have fallen behind, it is easy to catch up. As a matter of fact, it's possible to get 3 and 4
promotions in less than five years, within the same company.
Let me repeat that for emphasis.
Within the SAME company.
The reason is that once you learn how the system works, its a giant game. Stealing your boss's
job isn't an atypical result it is the expected result. A Ladder Climber expects to be the
superstar. He doesn't expect anyone to realize what he's doing. The reason is that while you are
using tricks and manipulating your organization, your promotions and advancements will appear
organic and natural. When the Peons congratulate you on your success, it will be sincere and
heartfelt.
And youll be inside a world you never imagined.
It doesn't matter how old you are, how much experience you have or what you look
like. Anyone can do this. As a matter of fact, the first time a friend of mine stole her boss's job
she was only an intern at a Fortune 100 technology company.
Her boss, an experienced manager with over 20 years at the company left on vacation for three
weeks. She was temporarily assigned to a more Senior Leader and given a trivial project to
participate on. By the time he returned, everyone had forgotten that she was an intern (she had
failed to mention it to anyone) and she was in charge of rolling out an international deployment
of a new technology project.
After everyone realized what had happened, there was nothing left to do but let her finish the
project and the internship. No one wanted to admit that they had allowed a project like that to be
run by an inexperienced intern.
The fact is that anyone can be a Ladder Climber. Every type of person has been. It just doesnt
matter. My friend didn't do anything illegal to get her position. She just took opportunities that
others never saw or were too scared to assume. She took responsibility when others would have
asked permission and when there were more senior people available. In short, she just took her
boss's job because he wasn't around.
However, not everyone is willing to do it, or will even think of it. When the other interns heard
the type of project she had received, there was a lot of frustration and jealousy. People
complained it wasn't fair. They wanted to know why they weren't told this type of job was
available. They wanted to know how to get an internship like she had. They wanted something
no one would ever give. The only way to get these types of roles is to take them. There was no
opportunity until she took it. Who knows what other things the interns could have done had they
not been acting like Peons.
So, there is no excuse. Nothing about you is holding you back. If a twenty year old girl can take
over a major project in the male dominated technology division of a Fortune 100 company, you
really have no excuse. You just have a decision to make and its a simple one.
Are you going to control your destiny or not?
If you don't make the decision yourself, someone else will make it for you.
The Ladder Climbers get into an organization and keep getting promotions, recognition and
rewards. Management sees these people as the leaders of the tomorrow, the individuals they will
personally be working with more and more. Ladder Climbers are the guys that say hello to the
Senior Leaders in the hall, always seem to know who's working on what and appear to be a force
in the organization.
On the other hand, there are the Peons. Frankly, management has no idea who these people really
are. All they know is that these people get paid the lowest of anyone, have repetitively boring
jobs, and make the company work.
Without them, sure the company wouldn't exist, but if you dont know someone's name, how can
you believe that what they do is really important? The Peons are the workhorses of the
organization but they aren't management material.
Lets face it these two classes of employees are treated very differently. There are those that
are treated well, the Ladder Climbers that get the promotions, the raises, the money, the cushy
jobs and the easy projects. And then there are the rest.
The Peons that do the day-to-day work, get paid badly and are seen as disposable. They may be
the best at what they do and are the ones that make the projects succeed. They work weekends
and nights, getting the work done and making the projects really happen, but other than a small
reward, like a $100 gift certificate to some local restaurant, they never get what they deserve.
Why? Because they are thought of as Peons. The belief is that these people dont have what it
takes to move up the corporate ladder and take the next step. They are treated as though they are
less valuable and can be replaced.
The good news is that even if you have been pigeonholed into this category you can get out.
There are plenty of Ladder Climbers that started off as dedicated Peons. Then, for whatever
reason, their lives changed. Maybe they were passed over one time too many. Maybe there was
an unexpected child in the family and they need the money. Maybe they just want more job
security. Whatever it is, it is possible and even easy to change from Peon to Ladder Climber.
Any boss would fire you. If he is a Politician, he will go as far as to spin it to make it look like it
was his idea in the first place. He would brag it was a great cost-saving measure and youd be
gone that day.
That happens every day in the corporate world. Every layoff that you hear about wasn't an
accident. It was made by an individual who thought it would be better for himself or the
company if those people were gone. Your Horrible Boss is one of these people.
And why would he do anything else? Most people stay at a job between two and three years.
Thats it. Do you really think that someone youve only known for a year is going to put his job
on the line to keep your around? Why would they? After all, they don't expect you to stay that
long anyway. No matter what he says, he doesnt have your back. Theres no reason for you to
have his.
You know he would be willing to cut you to do his job. Do you realize he will also cut you to get
more money, a promotion or a bonus? Plenty of Horrible Bosses use layoffs as an excuse to
reduce their department, reduce their budget and get themselves a nice bonus. It happens every
day.
So now, if you want to get ahead, you have to be willing to make the hard decision. Right now,
you have a Horrible Boss and hes standing in your way. If he were in your shoes, he would have
you out in a heartbeat. So, why are you hesitating?
Then again, if you dont have the stomach for this, you probably arent ready for management
anyway.
That also means you shouldnt say anything when people lie to you. Its going to be hard. In the
coming chapters Im going to let you in on some secrets about how your company is
manipulating you.
When your Horrible Boss tells you one of these lies, when the Senior Leaders give the troops a
pep talk and you know the techniques theyre using, youre going to want to say something.
Youll want to call them out, tell everyone you know whats really going on, that its all a tissue
of lies. Dont do it.
First of all, no one will believe you. Remember, people want to believe their bosses are good
people. They consider themselves perceptive, clever, intelligent and possessing perfect judgment.
If they were, the corporate lies wouldnt work. But you cant tell them. Theyll just be angry and
that wont further your career.
Dont blame them. Its just human nature. If they cant blame themselves and or their leaders,
whos left? Thats right. You. Theyll say youre just bitter and dont understand the business
world.
You cant tell the liar either. Thats self-evident and while it may drive you nuts when you hear
the lies they spew, just remember, youre going to beat them at their own game. Youre going to
use their lies against them and take their jobs. This is the time for discretion. Keep your eye on
the prize you want their jobs, not three minutes of satisfaction.
So keep your mouth shut. And for God's sake, whatever you do, don't tell anyone youve read
this book.
THERE IS ONLY ONE REASON YOUR COMPANY EXISTS AND THATS TO MAKE
MONEY.
How does promoting the work force make the company more money? Think about it for a
second. If every single employee stagnated and stayed in the same job for 20 years, taking all the
training courses, becoming more and more skilled, the company would be wildly successful.
However, as soon as someone gets a promotion, their work output slows down.
Since theyre in a new position, they cant possibly be as successful in it as they were in their old
one they just dont have the same level of experience. Plus, now someone has to be trained to
fill the old position. From a strictly fiscal perspective, its cheaper to hire from outside and just
train one person.
Now, expand this out a bit and youll realize the stock holders and board of directors dont care
how satisfied, happy, and secure their employees are, except in how it affects their productivity.
Anything that a business does to help its employees MUST be done because it is more profitable
than the alternative replacing the employee. However, when employees talk about companies
they often mention how great a company is to work for, how much they care about their
employees etc. This doesnt mean these things are real. If a company needs to lay off 100,000
employees, they do it. If they need to cut salaries, they cut them. If they need to fire
troublemakers, they fire them.
Once you look at your company like this, the lies become much more obvious. Each lie is told to
make you work harder and the company more profitable. They work because there are small
elements of truth in each of them. As a result, everyone takes these lies as truth and no Ladder
Climber will ever reveal the truth for fear of the companys wrath.
Some of these youll already know and some will surprise you, but theres no point in avoiding
talking about them any longer. Its time to learn where Spot went
Corporate Lie #1
You Are Being Groomed for a Promotion
This is probably the biggest corporate lie ever. Its used every day and everyone believes it,
including the employees and even more pathetically, your Horrible Boss. It doesnt matter how
many people earnestly tell you its true. Theyre wrong. Its always a lie. You may think it
happens, you may hear people say it happens, you may even think it has happened to you. But, it
hasnt.
The concept of being groomed for a new position or a promotion is simple. The groom-ee is
supposed to be getting the skills and experience necessary so that he or she can immediately
move into the position when it opens up. There are two fundamental suppositions at work here.
1. There is a position that will be open soon.
2. The person grooming you has the ability to put you in that position.
Your Horrible Boss is the one who tells you the first part of the lie. In many cases, the position
that the Horrible Boss is grooming you for is his own because he thinks hes going to be
promoted soon.
This is flawed on many levels. To begin, the Horrible Boss cant promote you. The only way you
can get his job is if he moves directly up and takes HIS bosss job. Youre counting on your lazy
incompetent boss to pull it together long enough to get a promotion. If you know hes an idiot,
dont you think his boss knows it too?
Next, to get the promotion, you have to start doing some of his work under the guise of
learning. Thats right, hes going to offload his work onto your shoulders and make you happy
to have it! Now, youre working harder and doing his job with the promise of a position he cant
grant.
Hey, lets say something does open up after youve been busting your ass, being groomed.
Maybe your boss takes a new job outside the company or another position opens up. Since
youve had management support, youd expect to get it, right?
Wrong. By definition, if youre being groomed, youre not ready for the position. If you were
ready, you wouldnt need grooming, right? So when a position opens up why would they give it
to you?
It makes more sense to fill the position with someone who already knows what theyre doing, not
a partially trained but eager low-level manager. And thats not unfair you already think youre
not good enough to do the job.
So to sum up, you are working for a job your Horrible Boss cant give you while doing his work
in the meantime. Of course, your Horrible Boss is grooming you.
This lie is easy to believe because we think we see it happen all the time. Weve all seen
someone promoted who we heard was being groomed. But what did we really see? Lets look
a little closer.
Lets say that Im a Horrible Roadblock of a Boss and I have an obvious Ladder Climber
working for me. I have to protect my reputation and position, right? Im watching my Ladder
Climber growing his skillset, building relationships with Senior Leaders, getting to know my
Peers and leading his Coworkers. I know hes going to get promoted soon and I need to retain
control. So, what do I do? I groom him.
Its as simple as that. When someone is already an up-and-coming Ladder Climber, everyone
wants to take credit for his success. As the old saying goes, Success has many fathers, while
failure is an orphan.
But just because your Horrible Boss wants to take credit for someone elses success doesnt
mean he can. You have to give him credit for trying through. It really is the perfect answer.
He gets to claim that whatever the Ladder Climber has accomplished is because of his expert
tutelage and mentoring. By claiming to be responsible for the Ladder Climbers success, he gives
the Peons false hope. Now theyll work even harder, thinking the same thing can happen to them.
The thing is, a Ladder Climber can get promoted with or without his bosss help. He knows it
and his boss knows it too. But the Horrible Boss cant admit that. He wants to look good in front
of the Senior Management Team. So when the inevitable occurs and the Ladder Climber on his
team gets pulled to head another project, the only option left is to figure out a way to take the
credit.
He tells everyone who will listen that he was able to recognize talent and cultivate it, that his
tutoring and mentoring really paid off for the company. The Ladder Climber goes along with it
and never says otherwise. Why would he? His career doesnt advance by starting a feud with his
old boss. Let the Horrible Boss continue in his delusion.
Of course, there is an obvious reaction from the Peons left behind. They just saw someone
promoted! What do you think theyll do next? Theyll clamor for the Horrible Boss to help them
too! This is a great boon to any manager. Once his team believes he can groom them then he
has just done a few things:
Your Horrible Boss has identified the Peons as people who cant make the leap without
his help.
Your Horrible Boss can tell his boss and his peers that he is mentoring the Peons,
making any success they have his.
He establishes himself as better than the Peons, making it much more difficult for any
of them to be promoted to his peer.
And the worst part of all is since the Peons believe that he is a carrot dangling in front
of their nose they work harder for him!
Your Horrible Boss has now established that the Peons need his help, anything good they do is
because of him, moreover, his hard-working team makes him look good to his bosses.
If your Horrible Boss can pull this off, its a huge win.
As an added benefit, the Boss gets the full attention of the Peons. They now see him as their best
chance for career advancement and dont have time to work on the things that actually make
them promotable. Theyll labor under a false assumption and work diligently to get the
promotion the Horrible Boss cant provide.
This happened to a friend of mine. He told me he was being groomed for the Directors position
by a VP and expected hed get the promotion within six months. I was skeptical he was pretty
new and the VP was well-known for promising things he couldnt deliver.
Somehow, every time an opportunity came, my buddy was passed over. There was always a
good excuse and other people were promoted around him while he remained a hard-working,
dedicated Peon. It took him a few years of working 70 hour weeks before he finally realized it
was never going to happen. Hed given everything he had to the job, neglected his wife and
children and when the truth hit him, he shut down.
It wasnt long before he was shuffled off into a non-management position and finally
downsized.
The reason this story is so awful is what happened a few months later. I was in a meeting with
the VP and heard him say that my friend had never been a serious candidate, that he was a good
worker but just didnt have the leadership ability.
Employees are used like this all the time. The road to the top is littered with the bodies of people
who thought they were being groomed when the right word would have be used.
Thats why this is the #1 corporate lie.
Corporate Lie #2
Management Classes / Degrees / Certifications Are Necessary To Get
Promoted!
Unless your field has a certification requirement (like passing the bar if you are a lawyer) all the
training classes in the world wont get you promoted. Sorry.
When companies promote someone, they want the employees to think it has been done fairly,
without bias. We have a very strong sense of whats fair and just. If a job opened up in your
division and it was filled without anyone internally being given a chance, wouldnt you resent
the hiring manager as well as the person they hired? After all, theyve been telling you for your
whole career that your development is critical to the success of the company. Was that all a lie?
The thing you need to understand is that all the certifications and degrees in the world wont get
you a job if the Senior Leadership team doesnt want you to have it. In addition, if they DO want
you to have a job, the lack of certifications and degrees wont stop them from giving it to you.
However, if it is more general, but still outlandish, then the Hiring Manager may just want to cull
the herd a bit. Specifically, he probably put some things on the job req. that eliminate anyone
internal from being qualified. Remember, corporations love to tell the Peons they promote from
within and unless they want a revolution, they need to have an excuse. Keep your ears and eyes
open for this sort of trickery it may not result in a promotion but it is always good information
to have.
Corporate Lie #3
Human Resources Exists to Help You!
If you thought someone had cheated you and wanted to sue them, would you use their lawyer?
Of course not. Youd see it as a clear conflict of interest and rightly guess their loyalty was to the
person signing their paycheck, not you.
So why do you trust HR to act in your best interests?
They have one function, and ONLY one function. They exist to protect the company from
lawsuits. Oh, they position themselves as employee advocates but dont be fooled.
HR is great if you want to get someone who works for you fired. Theyre horrible if you want to
file a complaint or if youre an employee who needs help.
Ive used HR time and time again to get rid of someone. Theyre really good at it. They make
sure all your Ts are crossed and all your Is are dotted so the person youre firing wont
have a leg to stand on.
Before you write someone up, you go to HR and theyll tell you exactly what to say, how to
phrase it so it has the most effect and minimizes the companys risk. Theyll help you build the
case against your employee until its perfect. By the time the employee complains about you, and
they will, its too late. Their credibility will be shot and youll look like the good guy.
Now, Im sure some of you are saying, No way! HR was great! My boss was being a jerk and
they totally took care of me!
Fantastic. Thats an example of winning a battle and losing the war. HR can get involved to
resolve a problem and from the employees point of view, everything went great. Theyll
consider the matter closed and wont hear anything further.
This is not the same thing as going well. The damage you do to your career and your standing
in the company is usually far worse than any minor matter youve resolved.
No matter what youve heard, convincing HR that your Horrible Boss is sexist, racist, or
homophobic wont get him fired. People believe this because were told its true. By HR, no less.
Youve probably been in the class on sexual harassment where youre told theres a zero
tolerance policy on sexual harassment.
Yeah. Not true.
Its used to keep the Peons in line, but everyone else knows its a crock. If they like you, unless
you get in a fist fight at work or run around naked shouting I HATE THE JEWS, all theyll do
is send you to a class on sensitivity.
The only exceptions are where criminal charges could be brought. So, for example, if they catch
you stealing $100,000, it doesnt matter how popular youll be gone immediately, but thats not
an HR issue, thats a Police issue.
Bearing this in mind, believe me when I say, HR is not your friend. In all my years in corporate
America and in countless discussions with endless numbers of senior managers, the same
conclusion is drawn. HR is not the Employees advocates. They dont care if things are fair.
They exist for one thing and one thing only to make sure the company doesnt get sued.
Have you ever noticed that People who bring complaints to HR seem to get let go in the next layoff
its not just where you work.
2. People will think youre a pain to work with. Problems with your Horrible Boss dont
just reflect on your Horrible Boss. They also reflect on you. Many people have bosses
they dont like ok, MOST people have bosses they dont like, but they dont go running
to HR every time they have a problem. Even if you have a real claim, the fact that you
werent able to manage the situation yourself will reflect poorly on you.
3. Your issue makes your bosss boss look bad. This might be counterintuitive, but stay
with me. Lets say you have a problem with your boss and decide the only answer is to
go to HR. Theyre going to go to HIS boss and will want to know why HE didnt solve
the problem before it got to them. Is he a poor manager? Is he so unapproachable that one
of the people on his team couldnt go to him with a problem? Is he so disconnected from
his team that he didnt even know about it? Now consider this How do you think he
will feel about YOU after a meeting like that with HR? Do you think youll come across
as someone he wants around?
4. HR is never private. Your boss, your bosss boss, and maybe even HIS boss are going
to know about the problem. Its a simple issue of risk. If someone three levels below you
had a problem that could lead to the company being sued, youd want to know, right?
So now youve taken your problem to HR, theyve escalated up the chain and someone
four levels above you is learning your name for the first time. Is this the way to get
ahead? Of course not. Do you really want your name associated with HR complaints?
The reasons may be forgotten but no one will want you around.
5. Your work environment is about to get vastly more hostile. Once people find out you
went to HR, their perception of you will change. You may find that your Bosss boss is
more formal, other peers alienate you and management is less friendly. You have to
expect this. You turned in one of their own. You ratted someone out.
This means that you are loose cannon who will you attempt to destroy next with your
lies? Will they fall into your crosshairs? Youre no longer someone they can trust. Sure,
its not fair, but thats not what this book is about. If you want fair, every county has
one. Theres at least one a year. They have cows.
6. Going to HR wont get you your bosss job. Even if he is fired for his offences, the
powers wont promote you into his old position. It would be seen as a conflict of interest.
Otherwise, theyd be flooded with false accusations.
7. It opens you up to being laid off. When a company is thinking of letting people go
and is looking to remove issues, anyone involved in an HR dispute is fair game. After all,
a layoff is a without cause termination. It is nearly impossible to prove that your
termination was the result of your visit to HR. It will usually happen a few months later,
and be completely unrelated, however, in my corporate career, I have seen it happen time
and time again.
WHAT IS MEANT
Peon:
My boss is mean.
HR:
Peon:
HR:
Peon:
HR:
Our company is committed to promoting harmony and You better hope you're bulletproof. You're
a positive work experience. Anything I can do to
about to learn the REAL definition of
further those goals I will.
"Hostile".
1 GREAT Reason to Go To HR
Knowing what you know now, can you think of a good reason to go to HR to complain? What if
your boss tries to rape you? Lets face it, if the issue is criminal, go to the police. For anything
else, man up and deal with it on your own. Even cases of wrongful termination should be
handled by a lawyer, not HR.
Now Im going to contradict myself. There is one excellent reason to go to HR.
If you plan on leaving for any reason and want your Horrible Boss and the company to pay for
your ride for a while, take your complaint to HR.
Experienced Ladder Climbers who are ready to start their own businesses, become stay-at-home
moms or just chill on the beach with something frosty should consider this as an option.
This corporate loophole is the best way to become part of the next corporate layoff and enjoy the
cushy severance package that comes with it.
Just make sure to plan your HR adventure with enough time to handle the repercussions.
Remember, they wont let you go immediately and your environment will become much more
hostile. For a savvy Ladder Climber ready to leave, this is the best way to get out of working for
your Horrible Boss.
Corporate Lie #4
Your Company Values Work/Life Balance
(And Other Programs for Peons)
Talking about work / life balance has become one of the most common themes at companies
today. Anywhere you look, companies talk about the importance of balancing your work and
home lives. If you believe HR, all the company cares about is making sure that you put in your
forty hours and then go home to enjoy your wonderful family.
Forget everything they said and just think about that for a second. Does that make ANY sense?
All they care about is the maximum productivity for the least cost. They know the more they tell
you they care about you, the harder youll work. If they could pay you one dollar a day to work
24 straight hours, they would, so why would they care about what you do when youre not
generating money for them?
The truth is, they dont. Not one bit. Ladder Climbers dont get ahead by showing how skillfully
theyve balanced their home and work life. They get ahead by making themselves look like
dedicated employees who are willing to spend 100% of their time either at work or thinking
about work.
Think about all of the Senior Leaders you have known. Do they brag about the hours they spend
at PTA meetings or frequently leave to coach their sons little league? Are they looking forward
to Beer-Thirty? Are they always using their personal lives to come in late and leave early?
Of course they arent.
Therefore, dont believe the lie. Work / Life balance is never intended for management or
anyone who wants to climb the corporate ladder. Its nothing more than Propaganda for Peons.
A company works best when the Peons work reliably and regularly. If you want someone to stay
in the same dead-end job for 20 years, you have to make it attractive in some way. A Work / Life
balance program is one of those ways.
There are many other company perks that exist solely to keep the Peons comfortable in their
positions. Some of these Programs for Peons include:
Alternative Work Schedule This one is great for anyone whose job is the same every single
mind-numbing day. If you do the same 15 tasks over and over, it doesnt matter whether you
work from 6:00am 2:00pm, 9am 5pm, or 4 x 10 hour days.
Of course, if you want to be a Ladder Climber, dont bother. Your successes need to be visible
and thats extremely hard to do when you arent in the office the same time as the people you
want to impress. If no one can see how awesome you are, you wont get far. Remember, a tree
that falls in the forest when no one is around rots on the ground.
Dress Down Days This is intended to make the Peons happier. Companies love to do this
because its free and it works. One day a week, Peons are encouraged to dress down, to come
into work in whatever is comfortable. Theyll wear sneakers, baseball caps, team jerseys and
jeans. You might think the goal was to do something fun for the employees. The reason given is
that happy people work harder so it makes sense, right?
Well, partially. The goal is to make the employees feel like they arent at work.
They know your average Joe hates his job and wants nothing more than to be somewhere else.
Why not let him feel like he is? One day a week, the noose is loosened and they let the
employees feel human. That small touch generates loyalty and lowers the attrition rate at the
company, leading to lower re-training costs. Basically, letting you wear jeans saves the company
money.
Diabolical.
If you want to climb the ladder, you need to give the impression that you WANT to be at work,
not that you cant wait to leave.
So when these days come up, remain professional. One VP I had dressed in what I call
Awkwardly Casual. His jeans were pressed and had a nice crease down the front. He wore
loafers, not sneakers and his button-down shirt was only lightly starched.
He gave everyone impression of being part of the day, but still looked the part of a Senior
Leader.
There is one exception when you should participate enthusiastically. If the company has theme
days, like Halloween, Game Day Shirt or a Hawaiian Shirt day, you will usually find all the
Senior Leaders participating. This is done to show support of the companys idea. But before you
jump in too far, keep an eye on Senior Leaders. Dont be more enthusiastic than they are.
Working from Home This is another benefit for the Peons. It lets them get their work done in
a comfortable environment. Sure this is fun, but you wont get into leadership like this. People
want to promote someone they can see. If you attend all your meetings remotely, you wont get
ahead.
Extended Leave of Absence In some cases companies offer an extended leave of absence if
you have a child or another qualifying event. It is great to take advantage of these programs if
you want, but dont expect to get ahead if you are out of the office for months at a time. Even if
it was because of the birth of a child, no one in your company cares.
All they know is that you were out of the office and they did without you for months. If you are
a Peon and they need 15 people, all doing the same task, its fine to be gone for long periods, but
if you want to be seen as critical to the organization, you have to actually be there. If theres an
emergency and you absolutely cant be there for more than a week, call in and keep the team
dependent on you.
Company Surveys These are great! They give the Peons a chance to rant and blow off some
steam. Problems that have been bubbling under the surface come to light and can be dealt with.
The ringleaders, I mean employee-nominated community leaders are identified and assigned to
committees charged with really understanding the needs of the employees. Everyone takes it
very seriously.
Well, for a month or two, at least.
If you plan to be in the same role for the next twenty years, yeah, maybe you should care about
the lunch in the cafeteria or how parking spots are assigned. Since you dont care, the survey
doesnt matter.
Avoid providing any information on the survey that could ever be traced back to you. Assume
everything you read will be read by the person youre writing about. Its usually easier to give
the company and your Horrible Boss glowing reviews with a few insightful suggestions thrown
in to show you understand the company. Remember, flattery never hurts and you shouldn't create
an enemy over a stupid survey.
Corporate Lie #5
Your Boss is on YOUR Side!
Lets face it, the only reason you have a boss is because your company believes you need
oversight. Think of how much money your company would save if they could just have a few
hundred drones working together without managers watching their every move.
Therefore, your boss validates his job WHEN you screw up. If things are running too smoothly,
upper management will assume the boss isnt needed and take action. You might think this is
some kind of joke, but Ive seen it happen more times than I can count.
This book is dedicated to getting rid of your Horrible Boss, but there are good bosses out there,
theyre just rare. I knew one who was amazing. She had her group running like a well-oiled
machine. Her team loved her, her processes were solid and the work was done on time and
within budget. She inherited one of the worst teams in the company and turned it into one that
was accurate and autonomous, to the point that her job was easy. All she had to do was go to a
few meetings and give a report now and again.
Her reward? She was laid off.
The thinking was, her group didnt need a manager anymore. The fact that it was her skill that
took the group to that point wasnt important. They merged her group with another one one
that was constantly dealing with problems and issues. They kept the hard working manager in
that group, assuming he could handle his own team and the easy one simultaneously.
It didnt work out that way. The employees were now faced with a new boss who had new ideas
on how to run things and both groups quickly devolved into squabbling and disharmony. While
this may have been vindicating for her, she didn't get her job back.
Most bosses know this will happen if things go too well. When you screw up or make a mistake,
you justify his existence. There is no reason for him to hide your shortcomings or work hard to
make you better. As a matter of fact, many companies believe the better bosses are the ones that
deal with a new problem each day. They like to know their managers are on top of things.
Your Problems Can Help your Boss Justify His Hidden Goals
Horrible Bosses can be skilled at leveraging the teams problems and it can happen at any
level. At one company I was at, the CEO left and the position was left vacant for nearly a year.
You'd think that the CEO position was a pretty important one and would be filled quickly, right?
After all, how can a company move forward without leadership?
The reason given by the President was that he wanted to promote from within and needed time to
see who was best for the job. There were three people being considered for the position, all
seasoned upper-management types and they spent the next year working their tails off.
They should have been able to recognize the symptoms. He played them against each other, put
poison pills in their evaluations, killed projects where they were being successful and took away
their people. They had constant meetings, treated their employees like slaves, took no vacation
and worked 80 hours a week.
At the end of the year, the President hired a buddy of his to be the CEO. He had dangled the
position over the heads of those three people for an entire year. As it turned out, he had known
the entire time he was going to hire his friend. However, all the problems and issues kept the
decision impartial and let the Horrible Boss do what he wanted. The sad thing is all three
people stayed with the company. They were crushed and couldnt believe how hard theyd been
played, but they no longer believed they could get a better job anywhere else. He had crushed
their spirit too.
WHAT IS MEANT
Peon:
Horrible
Boss:
Peon:
If you knew more about what we were doing, you'd know I don't
need to be there.
Horrible
Boss:
As long as no one else needs you, it's We will try to call once at an odd time, from an unrecognizable
ok, but make sure you're available by number, wont leave a message and then plan to blame anything
cell just in case.
that goes wrong on your absence.
Peon:
Absolutely.
Not a chance.
Horrible
Boss:
Corporate Lie #6
Companies Always Want to Promote From Within!
Companies love to promote from within! Is it because:
A. It costs more, because now they have to train a new employee in the new position as
well as backfill for the old position, and retrain an employee to fill that position.
B. No new ideas are brought into the group because the person is already from within the
team.
C. The person who is getting the job has no actual experience at that level as opposed to
someone from outside the company that may have done the job already and has a proven
track record.
D. All the internal candidates who dont get the job will be pissed and difficult to manage
after one of their own is promoted.
E. None of the above.
Lets face it, promoting from within can be costly, and risky. That's why companies dont like
doing it. They will if you make yourself a great candidate a Ladder Climber. But you arent
going to get the job by just applying.
As a matter of fact, applying for a job within the company can actually be an issue if you handle
it the wrong way. In many companies, employees that leave are not being replaced. This means
that if your boss loses you, there is a good chance he wont be able to refill your position. Your
leaving puts more pressure on him and shrinks his organization.
Now, lets say you meet with your boss for your annual evaluation. You realize that there is a
type of job in another team that would be a step up for you. Your company has said they promote
from within and they care about your career development. As a good corporate soldier, you do
what youre supposed to do. You mention (foolishly) to your boss that your goal is to eventually
move into that position.
You just shot yourself in the foot. Remember, your boss cant promote you to that position. In
fact he probably knows very little about who they want in that job. But his response will be to
enthusiastically encourage you to apply. Why would he do that? It's the smart move.
Your boss has just learned a great deal and he can use it all. First, he knows that you arent loyal
to him. How could you be? You want to leave his team and he will never forget that. But, but,
the company actively encourages applying for other positions within the company, right?
Well, of course they do. Now that your boss, AKA the company, knows you are looking on the
internal job boards, he also knows that youre dissatisfied in your current position and are
looking for another job. If you are looking outside your team, he believes you are looking at
other companies as well.
Think about it this way. If you're dating someone and they find you've put in applications on
Match.com, OKcupid.com and some of the other dating websites, how would they feel? They'd
be pissed and correctly realize that you want more than they can offer. It's the exact same way
with your boss. He's going to feel angry and like he has wasted his time on you.
Whats more, he realizes it's only a matter of time until you leave. To your Horrible Boss, it
doesnt matter if you move internally or move to China. The thing he knows is that in our current
economic climate, once he loses you he may not be able to backfill your old slot. If layoffs come,
you will probably be on his short list since you're going to leave anyway.
So now, you have followed the corporate advice, sought out opportunities to advance and have
gone to your Horrible Boss for advice. Do you really think he is going to help? Probably not.
Will he put in a good word for you? Unless he already wants to get rid of you, not a chance.
Most likely he will give you a list of things that you need to do to get that type of job. He'll
give you a laundry list of advice, including but not limited to, unfunded training classes,
additional projects to expand your knowledge, etc. He'll discuss why you really arent ready
for that job and then go behind your back to the hiring manager and destroy you. You head back
to your cube, dreams dashed, realizing that you really arent promotable after all.
On the other hand, your boss has accomplished quite a bit. He has bought himself time, since you
arent as sure that you can get another job. After all, if you cant get a promotion in a company
where youve already proved yourself, how can you get a new one outside? He has had the
opportunity to discuss your shortcomings. This makes you worried that your boss thinks you
just arent good enough. All in all, you are now stuck. You cant leave, and you wont be
staying much longer.
If you want to get promoted within your current company, you have to know how to steal your
bosss job. He isnt going to hand it over to you.
Why would he? He used the success of the team to propel him into a new position. No reason to
give up the credit. So once he was gone, the decision was in the hands of the new CIO. Of
course, the CIO told Brian all the usual corporate lies. He was a strong candidate for his bosss
old job, he should interview for it and the best candidate would be chosen. In the end, Brian did
not get the job. Oh, they interviewed, listened to his strategies for the organization and his
process improvements and in the end told him that he was a little green but had great potential.
Brian bought it.
He figured he was a relatively new manager and it made sense that the job required someone
with a bit more seasoning. Right?
Wrong. The new Director had even less experience than Brian but he had worked at the CIOs
old company.
I hear you have a job opening. Do you have anyone in I hear you have a job opening and I have
mind?
someone Id like you to hire.
I have some strong candidates but Im always open to
WHAT IS MEANT
Senior
Manager:
Hire Bob.
HAHAHAHA. No, but seriously, the job is
Bobs.
I know Im screwing you. Take it like a
man.
I will but you owe me.
I still had to go through the dog-and-pony show, seriously interview everyone who applied, but
all it did was waste my time and the time of everyone who applied.
software, new processes and new people. Its a tactic employed by every new boss Ive ever
seen, in every company Ive ever worked.
But this was the project that YOU were working on and the normal assumption is that you and
your old boss are two of a kind, therefore you probably arent that good and theres no reason to
put you into a leadership position.
Fortunately, changes cant be made immediately. That would mean he was jumping to
conclusions and put him at risk. Instead, a senior leader will normally wait 3-6 months,
ostensibly to get to know the team. During this time you need to show that you are loyal to him
in his new role, not the old boss or the old way of doing things.
WHAT HE MEANS
You have to distance yourself from the old boss and show the new one that you are loyal to the
position, not just the person. The problem is that employees are creatures of habit. Any new
initiative the new boss wants to implement is going to be met with resistance and pushback.
So when the new boss comes in, you smile. You enthusiastically support everything he wants
and use your knowledge of the company to make him successful. By using the tactics in this
book, you can make yourself seem like the obvious solution to his problem, and your boss as
someone who was holding you and the company back. Then, when he reorganizes, as he
inevitably will, you slide into one of the slots instead of losing years of effort.
Fortunately, none of this has to get in your way if you are a Ladder Climber. By the time youre
done positioning yourself, everyone will already know youre going to get the position, before
its even posted. In cases like this, the Ladder Climber makes himself the only logical choice.
Have you ever noticed that when a new boss hires new managers they are all from his old company?
its not just where you work.
Corporate Lie #7
The Best Way to Get Ahead is to Ride the Coat Tails of Success!
Youve probably heard people say the best way to get ahead is to attach yourself to someone
successful and ride their coat tails. The idea is, as their boss gets promoted, they rise accordingly
and follow their master up the ladder of success. Probably the person that told you this was
your Horrible Boss, especially if he or she is the Jealous Girlfriend type. Whoever it was, they
were wrong.
While this technique can work, unless you have a great friend and boss, it wont always work.
The main reason why this lie exists is because it's so helpful to your Horrible Boss, not to his
team. Lets face it, if you think your fortunes are tied to your Horrible Boss, its OK if he takes
credit for your work, its OK if your work tirelessly for his success and its OK to hang on his
every word.
It's probably better if we amend the old saying to something more accurate. What the quote
should say is that the best way for your Horrible Boss to get ahead is for you to WANT to ride
his coat tails.
Remember, a boss that's rising up the food chain will be ruthless to get there, with or without
you. They may take you along while it is convenient, but you can't predict how long this will
last. After all, not every company may have a need for your services, even if they hire him.
Furthermore, while many of these people tank the existing team in favor of bringing in their own
people, this may not always work if the person in the spot youre striving for is a successful
Ladder Climber.
Whats worse is, counting on someone to determine your career path may make you stagnate.
After all, they may not be that good at it! Sure they may have been promoted once or twice in the
recent past, but is that fast enough for you? Do you want to wait for someone else to move
ahead to follow behind.
If you are currently trying to follow someone up the corporate ladder, it may work for a while,
but learning how they do it will be more effective and the view will be better.
Corporate Lie #8
You Can Count On Your Peers
This is probably the hardest lie to disprove, because it goes against everything we believe.
People feel that even if they cant trust their boss, the company and the senior leaders, they
KNOW they can trust their friends. Theyve worked with them for years, know them well, have
had drinks with them, groused about their boss together and might have been to each others
houses. Unfortunately, this is not the case. It is never the case.
While there may be some people that you can be social with, you can never trust anyone entirely,
especially if you want to climb the corporate ladder. Petty jealousy can destroy the best
friendships as you and your Coworkers compete for resources, positions, and more.
After all, the people who become your friends work with you doing the same jobs. Its natural
that youll end up competing for the same resources, whether it be a promotion, an office, or
even a bonus. Everything is peaches and cream when youre at the same level, but God help you
when things change. The guy who passed out drunk on your couch is now your boss, telling you
what to do and deciding on your raises.
One problem with friends is that they always feel like they know you best and that you arent any
better than they are. You dont have that distance, that unapproachability that can set you apart
and make you more of a figure of respect. Friends know your failures, your fears and your
vulnerabilities.
I can go on about this at length, and try to explain, try to cajole, but the truth is, everyone I know
has had to learn this lesson personally. Everyone who is a Ladder Climber has his own story and
can point to the first time they realized even their closest friends werent reliable once they
became successful at work.
Just trust me on this one. Dont trust anyone at work.
Oh the irony.
As soon as he was doing well, he would take a new job and leave the team to implement his
designs, i.e., pick up the pieces. They never worked because he never designed to the specific
company, only to a theoretical ideal and he didnt bother himself with the pedantic details of
execution. By the time it failed, he was long gone and the blame was placed on the people left
behind. Thus, he had long string of promotions and a history of wreckage behind him.
I actually keep in touch with him and his job transfers. Last time I checked he was actually a
CEO of a small technology company. I am looking forward to the day he gets a job at a
company on the NYSE so that I can short their stock and make a mint.
you better get to know him well. Fortunately, there are many easy and sometimes sneaky ways to
do this.
Its important to note, this isnt the only path to success. In some cases, higher-ups are even
better to know and impress because they can slingshot you higher than you would normally be
able to reach.
Lets say that you start working with your companys Chief Technology Officer (CTO). If he is
impressed with your work and ability, he may want to work with you more. The problem he
faces is one of association. He cant be seen too frequently with a low-level worker bee.
Promoting you into a management position on the next project allows him to keep working with
you without looking bad. Think about what that means. It wasnt your education or your
contacts, your track record or your executive hair. It was simply that a guy didnt want to look
bad and promoted you for his convenience. How much does that tell you about the corporate
world?
The opposite of a Build Up is the Tear Down. When someone is in your way, (think of your
Horrible Boss for instance) you have to prove that he is the wrong person for the job. That means
you have to make him look bad by exposing his weaknesses, severing his relationships, and
destroying his reputation.
The last thing you need to be looking for is a way to Move Out. Remember, you are a Ladder
Climber now. You want to get ahead or get your boss out. If either one of you has an opportunity
to leave, you need to make that happen. If you find a job at a new company with better pay, fine,
you can be the one who leaves. Otherwise, he needs to go and that means moving him out.
Its that simple. As long as you are focusing on these three things, every day, you will be on your
way to success. As soon as you move off the path, you will start to stagnate.
Every Ladder Climber knows these rules and the higher up they are, the better they can execute
on them. Next time youre at work, look around. What is everyone doing? The average Peon is
doing as little as possible to get by, working for the weekend. The Ladder Climbers have a
different agenda and work every day to achieve it.
If you want your bosss job, its time to step up your game and take charge of your destiny.
Make the decision now, while you can are you going to stay a Peon or are you going to learn
what the Ladder Climbers you work with already know?
Feeling squeamish? You should be. By doing being a good corporate drone, you could work 80
hour weeks, spend every waking moment thinking about and working toward your companys
success and hope that one day you will be noticed.
You can wait around for an opening in a different organization or hope your boss gets hit by a
bus. You can take a job somewhere else or you can even keep the job you have and enjoy those
1% yearly raises. These are perfectly valid options. No one is forcing this path on you.
You should probably turn back now while you still have a soul.
Still here?
Dont say I didnt warn you.
His Boss
Most people only think of speaking to a Senior Leader when they want something. If they are
mad at their boss, they want to take it to their Bosss Boss. If they feel their team deserves raises,
then Senior Leaders should know.
However, when you take complaints to the Senior Leadership Team, youre dismissed, ignored
or wind up with other serious consequences. Why? Its simple. Dealing with your whining is not
their job. There is a group tasked with listening to your every little gripe and dealing with them.
Thats HR and you already know what a terrible idea it is to go to them. The Senior Leaders
dont have to deal with this nonsense and they wont. Dont waste their time with it.
However, if you want to approach them in other ways, you will find they are receptive. Did you
just finish something significant on your project? Thats something they want to hear. Do you
have an idea on how to reduce expenses? You can get a meeting with anyone in your chain of
command if you write it up and it makes sense. Basically, if you want to Build Up your
reputation in the organization, they are there for you. So, why not take advantage of this? There
are plenty of opportunities for even the lowest level employee to Build Up their reputation using
Senior Leaders.
Whats even better is that Senior Leaders will help Tear Down your Horrible Boss once you
build that relationship. As you get to know them more and more, you can learn what they like
and what they dont like. You will know what will upset them and what they will praise. After
that it becomes easy to drop the right hints, and imply the right things to get them to hate your
Horrible Boss as much as you do.
No one exists in a vacuum and people cant succeed without the blessing of the powers-that-be.
The people in Senior Leadership roles are hyper-aware of their own reputation and they will not
allow themselves to be associated with failure, whether project based or personal. As soon as
they get a whiff of a problem, theyll distance themselves faster than a campaign manager from a
candidate the morning after a failed election bid.
With this in mind, you can quickly destroy the bonds that your boss has formed with upper
management. Its easier than you might think. You see your boss laughing and joking with
Senior VPs, going to off-site boondoggles, having fun, and it gives the impression of a genuine
friendship.
What you might not realize is those relationships are devoid of loyalty and only exist to further
the success and career of the people on top. Think of it this way you may have been dating
someone for 5 years, but the moment you find out she/he has been having an affair, its over. If
you can change your feelings for someone that quickly, how much easier is it for someone who
is simply a colleague?
Have you ever noticed that Senior Leaders all usually dress the same way. They may look different from
company to company, but within the company, they all look the same
its not just where you work.
CLM #1
You Dont Look Promotable
Theres more to your image than just your work performance. You want to create the whole
package and youre playing on upper managements prejudices. The more positive things they
can assume about you, the more you fit into the mold theyre comfortable with, the better off
youll be.
Unfortunately, people dont want this one to be true, so they ignore it. They get tattoo sleeves up
and down their arms then wonder why Fortune 50 companies arent promoting them. They wear
sandals to work and wonder why they cant get out of the back office. They wear low cut
blouses, act sexy and think that will get them noticed. Well, that one actually will get you
attention, but its not the kind of attention you want.
Anyway, the point is how you dress matters. People look at you and determine who you are and
what you can do before you ever open your mouth. You must ensure the first thing they see
matches the impression you want to give them. Otherwise, youre wasting your time fighting a
battle that could have been avoided. Sure, you can fight it and win, but why? Make life easy on
yourself. There are plenty of other ways to spend your time.
The good thing is that corporations all basically have the same uniform. In most companies,
guys cant go wrong with a classic button-down shirts (never short sleeve) and khaki pants. Tuck
in your shirt. Polish your shoes. Always wear a belt. For women, the equivalent is either dress
pants or skirt with a nice blouse and dress shoes. Whatever you wear, never look too
comfortable. Sneakers, caps and t-shirts are never going to help you get ahead. Lastly, make
sure your clothes are clean and well-pressed. If you can afford it, get them dry-cleaned and use
light starch.
Another thing to consider if you are a man is facial hair. The best way to go is clean shaven. No
goatee, no mustache, no beard, and shave every day. Its frustrating to change yourself for your
job believe me, Ive done it and know how it works, both ways. But think back to how many
people in upper management youve seen with a scraggly beard or long sideburns. Can you get
away with it? Sure, maybe. Is it worth chancing it? Thats your call.
Your hair should be neat, but beyond that, just use your best judgment. Does the senior
management team have Mohawks? Dyed hair? If they dont, then you shouldnt either.
You probably already know this but Im just going to throw it out there. 10-Gauge earrings,
tattoos, and other personal expressions of your personality are great for bars and partying, but
they will not get you promoted. Ask yourself, would a 60-year-old white man see you and think,
Thats the person I want to entrust with an organization of 100-people and a 20-million dollar
budget?
Same goes for piercings, heavy jewelry, etc. If you wouldnt see the senior execs doing it, you
shouldnt either.
WHAT IS SAID
WHAT IS MEANT
Hey Boss, I want to wear these cool jeans that
make my ass look awesome.
Peon:
Horrible Boss:
Peon:
That's great. I just wanted to make sure it was ok. Seriously. My ass -- Awesome.
Horrible Boss:
CLM #2
You Speak Like an Stereotype
Um
When was the last time you heard a CEO at a Fortune 500 company start a speech like that. They
dont. Why? Because what you say matters, and if you sound like an idiot, they will assume you
are one. This doesnt just apply to filler words like um.
Anytime you speak in a way that easily classifies you, you are eliminating your management
potential. You are turning yourself from a potential Ladder Climber into nothing more than an
ignorant stereotype. No one is going to promote the Valley Girl, the Rapper, the Guy Without
his Green Card, the Mommy, the High School Dropout, the Hick, the Tattle Tale or the Life of
the Party.
If you want to survive and thrive in the corporate world, you have to speak as though you belong
there. Listen to your Senior Leaders, or if you dont have access to them, just think about the
way reporters speak on television. They are clear, to the point and easy to understand.
The good news is once you have your conversation down properly, you can get away with a lot.
If you sound sincere and professional, then people will at least think you are trying to contribute.
If you sound professional but throw out idiotic ideas, oddly enough you will still be OK there
are many Ladder Climbers that get away with this every day.
1. Dont use slang. Youre not hanging with your buddies. Youre in a professional
atmosphere. Use Standard English.
2. Enunciate. If you mumble, you seem weak and timid. Speak clearly and distinctly so
you come across as someone confident, in whom people can trust.
3. Eliminate profanity. This should be self-evident, but youd be surprised.
4. Dont say um / like / uh Pause and remain quiet if you want to think, do not use any
filler words. A pause makes you seem thoughtful. Um makes you seem like an unsure
teenaged girl.
5. Speak seriously Your job is not to be the life of the party or the funniest guy in the
room. If you are in a serious meeting, be serious, dont be the one who tries to lighten
things up.
Another thing to do, which is a bit harder, is to speak with as little accent as possible. Accents
remind people of whatever background you have. Unfortunately, you never know what their bias
or ignorance will mean for your potential opportunities. As a result, if you sound like a
backwoods hick some people will treat you like one, even if you are trying to propose the cure
for cancer.
Yeah, I know, its not fair, but think of it this way. Even if your company is OK with how you
sound, they know that other people might not be. So why would they put someone up front who
could potentially lose them business?
Listen
The best way to make someone think that you are smart, well versed, capable and competent is
to listen to them. It is the simplest thing to do but people rarely do it. Theyre too eager to get out
their brilliant ideas to listen to what the other person is saying.
When you dont listen to what is being said, you will be perceived as distractible, ignorant, or too
stupid to follow the conversation. Despite this, many people hear the first few seconds of what
someone else is saying and then spend the rest of the time thinking of how they will reply.
Dont confuse listening with agreeing. Lots of Peons will agree with their Senior Leadership
without showing that they were listening. This type of behavior makes them look like
bootlickers, not intelligent peers. The difference is in what they say after the Senior Leader stops
speaking. When a Peon wants to show off to the Senior Leader, he does it by agreeing with and
repeating what the Senior Leader just said. This is transparent and comes off as insincere.
To show that you were listening, ask questions that show you understood and are in agreement.
Asking questions is much safer than giving your opinion. Maybe the person just wants to hear
himself talk. Maybe hes using you as a sounding board. It doesnt matter. Youre showing you
want to understand not just what he said, but why he said it. Asking questions makes the speaker
more confident that you agree with him and will do what he says.
Of course, it goes without saying that they have to be the right questions. Asking Are you out of
your gourd? Why do you think that would work? wont work. Your questions need to further
the discussion. So you could say something like, What are some of the dangers you see to this
approach? That shows you know what hes saying and already believe he has considered the
full impact of the proposal.
Its not that hard. Keep your mouth shut, let him talk and ask good questions to show you
understand.
CLM #3
You Bring Your Personal Life To Work
The more time you spend at work, the more people want to get to know you. However, its
absolutely critical to flavor your daily demeanor with a certain amount of reserve. The overall
impression you want to give is invincibility. Remember, youre the safe bet. Youre the person
who can handle anything. You do not give this impression when you bring problems in your
home life to work.
This means you dont complain about your unhappy love affairs. You dont come in bitching
because you have trouble paying your rent. You dont tell them about your out-of-control
teenager or your failing marriage. If you seem to have your hands full at home, no one will
think you can handle more responsibility at work.
When youre at work, focus on work. Talk about work. Talk about projects youre on, but keep it
professional. This may seem difficult at first, but once you get the hang of it, it will help you be
seen as more promotable.
Dont Let Anyone Trick You into Talking About Your Family
Almost every management course I have ever taken has stressed the importance of getting to
know your employees on a personal level. Remembering a Peons wifes name, what sports his
kids play, and what he does on weekends is supposed to make the employee feel comfortable.
They have to remind us at every single boring seminar because we just dont care. We dont
have that much in common with our employees and frankly, we dont want to. We already have
friends outside of work and dont need more, especially ones we might have to fire.
Considering no one cares, why would you talk about your family at work? Your coworkers can
know that you are married, how many kids you have, that sort of thing. But once you start telling
stories about your kid throwing a ball or Juniors toilet training, youve have gone too far. Does
it build you up? Does it tear down your boss? Does it move him out? If you cant answer Yes
to any of those, dont talk about it.
This goes double if youre a woman. Like it or not, the business world is sexist. Male coworkers
always get more leeway. When a woman talks about her kids at work, management thinks she
could leave at any time. Women just want to make babies and stay home, right? If you have a
woman for a boss, the easiest way to tank her is to simply say, I think she and her husband are
trying to get pregnant. Isnt that great?
All of a sudden, that project she was going to get goes to someone else. No point in starting her
on a project if shes going to leave mid-way through. You might think this doesnt happen, but
let me assure you, it does. Senior managers are incredibly candid after a round of golf and a few
drinks.
On the other hand, when a guy talks about his kids at work, management thinks hes tied to them
for life. He has mouths to feed and cant afford to lose his job. Since he isnt going anywhere,
they can put him on a long-term project and not worry. Its sexist, it sucks, it buts also the way
things work.
After my wife had our kids, she went back to work and didnt bring up our kids unless she was
asked. Even then, she would quickly turn the conversation back to what she has been doing since
she returned or the work she had completed while she was technically on maternity leave.
Every time her family was brought up, she focused back on the company. It worked. Other
women were pushed to the side and she was promoted again and again. Whats funny is that
although she is as devoted to our kids as anyone Ive ever seen, if you observed her at work, you
wouldnt even know she had children.
Toxic Topics
The key to conversations at work is to avoid pissing people off.
Maybe youre passionate about saving the whales, outlawing gay marriage, mandating abortion
for mothers on welfare or prosecuting Bush for war crimes.
Shut the hell up.
No matter what position you take, someones going to disagree with you. Havent you ever met
someone, liked them, then found out they had some crazy opinion for which you had complete
contempt? How did your impression of them change? Did you start to doubt their judgment?
You: Ok, so who should we hire? Im leaning toward Bob. What a great guy.
Manager Buddy: Um, yeah. Did you know he doesnt believe the Holocaust happened?
You: Did I say Bob? I meant Mike. Bob gives me the willies.
Manager Buddy: Mike? Is that the guy who covers his car with bumper stickers?
You: What does he drive?
Manager Buddy: A Prius.
You: How do you know?"
Manager Buddy: He told me - at length. Hes also a Vegan.
You: Ok, next. What about Karen?
Manager Buddy: Shes sharp.
You: And?
Manager Buddy: And nothing. Shes sharp. Good job history, good education, seems to know what shes doing.
You: Married? Kids?
Manager Buddy: She had a ring but never mentioned a husband or kids.
You: Where is she politically?
Manager Buddy: Not a clue. I laid a few hints but she didnt bite.
You: What did she say? Anything? Did you get a sense of where she stands?
Manager Buddy: Nope. She just said she wasnt very political and asked me how the company was organized.
You: Ok. Well, if you like her, bring her back and lets see how she does.
In this completely hypothetical example that I promise didnt happen, Bob tanked himself by
talking about one of his crazy theories, Mike categorized himself as a holier-than-thou
environmentalist and Karen, well, Karen got the job.
I have a gun.
There are some really cool technologies out there that can
I smoke weed.
help us reduce our carbon footprint, if we choose.
I love Bob Marley.
Lastly, never discuss your personal finances. First of all, its tedious to those around you, but
secondly, it cant help you. If you say youre broke, people will think you cant handle money. If
you say youre rolling in dough, youre overpaid. Either way, you cant win.
People are at their worst under pressure and they often need a scapegoat. Well, this guy was
instantly labeled lazy, not a team player, and when he walked in the next day, he had his head
torn off by multiple people.
He couldnt understand why they were mad. Sure, he missed an hour or so of work but after he
got back from the appointment, he logged in and worked until late that night to get everything
done. He actually put in more work than the rest of the team, but that wasnt how they saw it.
If you need to help someone important to you, by all means, help them. No job can compete in
terms of importance to a family member who needs you and it shouldnt. The critical piece here
wasnt that he left. Its that he blamed his absence on his family.
A tried and true excuse for leaving is the old, My grandma died.
Everyone knows it and even if you know its a lie, you still pretend to believe it. Thats how it
works.
So when he told everyone he had to take his wife to the doctor, they didnt believe him and
figured he just wanted to leave early.
As it happened, he was telling the truth. His wife had been having seizures and was under
doctors orders not to drive. Should he have just told everyone the specifics of his wifes
problems?
Still no.
Avoid telling people your personal problems, no matter how good the explanation. The only
exceptions are birth, death, and hospitalization. Even then, if its not an immediate family
member, keep it to yourself. Your second cousin twice removed on your moms side wont cut it.
You may get permission to leave and it may be excused but it will be resented and cause you
trouble in the long run.
There are plenty of ways to leave work early if you have an appointment at the end of the day.
The simplest is to come in early. Get in around 6:00 am and start sending out emails. Throughout
the day, remark how quiet the place is before everyone gets in and how easy it was to work
without your phone ringing off the hook.
When you leave around 3:30 4:00, its easy to justify:
You: Ok wage slaves, Im outta here.
Snippy Coworker: Leaving early?
You:
Yeah, I was at the office until late last night and was here early enough to see the sun rise.
Im beat.
Whos going to argue with that? You have emails to prove you were there, you completed your
work and youve already done more than your share that day.
To return to my example, when the tester left, he had a perfect explanation but never thought to
use it. He knew he had a ton of work to do and was going to be working until the wee hours of
the morning. All he had to say was that since he had so much work to do and would be up late,
he may as well head home early and beat the traffic. Telling his team he would be reachable via
text or email all night would have solved his problem.
Instead, he used his family as an excuse, lost the Build Up for working late and managed to tear
himself down, all in one.
CLM #4
Your Workspace is Decorated With Cats
One common mistake that Peons make is trying to turn their work space into a home-away-fromhome. They'll bring in pictures of their cats, plastic toys, stuffed animals, and other random junk,
just to make themselves feel comfortable.
Management likes to encourage this -- people work harder when they feel safe, but what message
does that send? It tells people you're comfortable. You've put down roots, you have your little
cave.
You dont want to get comfortable. You want management to know that you are ready to move
to a bigger desk in a bigger office at any time. If you wouldn't see it on your CEO's desk, it
shouldn't be on yours.
Everything you do and say creates the impression people have of you. Make sure your desk tells
the right story.
You are unreliable and will be frequently absent. Your family is your life so if you
need to stay late for some reason, you'll whine and cry and make everyone else
miserable. You spend your whole day thinking about how you'd rather be with your
family.
You're overly emotional and can't form attachments to people. The more pictures of
pets you have, the worse you'll be perceived. If you have a professional portrait done
of you and your dog, you probably think the dog gives you orders.
Religious Symbols
You are a religious fanatic that will make others uncomfortable and will probably
try to convert someone.
You are never going to be a Ladder Climber, but you would be perfect to set up the
office Christmas party.
You are a disorganized mess and will probably leave confidential papers lying
around. You can't find anything when you need it.
You forget stuff and need constant reminders. This is especially true if you have
them all over your desk.
A picture of Dr. Martin Luther Youre going to see racism in every word or deed and are going to go to HR if you
King, Jr.
dont get promoted.
Simply put, anything that didnt come from work should be in a drawer. If you get an award, put
it up. If they give you a copy of some business book thats in fashion, display it prominently.
Everything else gets put away.
CLM #5
You Cant Hold Your Liquor
After a long day, you and your Coworkers head out for margaritas. One drink leads to another
and the next thing you know, you're doing shots of something blue and telling everyone just how
much you hate your boss.
Don't let this happen to you.
I knew one guy who was the king of the "Drunk Reveal". Lets call him Andy. As soon as Andy
had a few beers, everything he was thinking spewed out of his newly un-censored mouth.
He has the distinction of being the only person I've ever seen bring up masturbation at a business
meeting comprised of both men and women. If anyone else had done it, HR would have been
flooded with complaints, but this guy was so non-threatening that we all facepalmed and
pretended not to notice.
I wish that were the worst thing he ever did.
A few years back, I was on a boondoggle down to the Four Seasons in Mexico. All the senior
leaders from the company were there as well as about 200 other Peons whod won awards that
year.
Wed spent the day sailing around the Puerto Vallarta bay and met up that evening for a catered
dinner. Andy started drinking and before the entrees had arrived, he was wrecked. We were
talking about the best way to get promoted and he bellowed out that the easiest way was to bang
the CEO, that if you did that, youd be set for life.
Andy never learned to speak quietly.
The CEO was behind him, about 10 feet away.
I happened to be looking at her when Andy revealed his genius plan. She took a half-step toward
him, then stopped and walked away, shoulders shaking from laughter.
Although she didnt say anything, Andys career was dead as of that moment. She wasnt mad,
didnt take offense and actually thought it was pretty funny.
But funny people dont get promoted. Smart, discreet ones who can dont get slobbering drunk
do.
There will be plenty of chances to go out drinking with the crew after work. When you do, drink
in moderation. Have a few drinks, have a good time, but keep it light. Anything you do when
youre out with your Coworkers can be used against you during official work hours.
Our entire team had gone out for a few drinks after finishing up a big project and a Coworker of
mine had a few too many. When a senior manager had her back turned, he ostentatiously flipped
her off. Someone told her and she used it to get rid of him. Even though we werent at work and
this wasnt an official function, his actions got him fired. So be aware, be careful, and be smart.
You know your limits. No matter how much you drank or how late you stayed out, it
wasnt too much for you to handle.
You take work seriously. If you are ready to go first thing in the morning, you are a
hard worker who knows whats important.
You can handle work socialization. Many business meetings are held over drinks. If
you handle a night out with the gang, maybe you are ready to join the next client meeting.
As a matter of fact, the best Ladder Climbers always appear to be bright, fresh, alert, and ready
to work. Your goal is to show that nothing can faze you, that youre an unstoppable beast.
Whenever you go out do whatever you have to do to make sure you look alert, even if you are
faking it all day long.
CLM #6
You Never Seem To Be Working
No matter how hard you work or how much you accomplish, if other people dont know it, you
may as well have spent the entire day playing Angry Birds.
Ive seen plenty of people bitten by this one. They think if they do their job faster and better than
their Coworkers, they will get noticed and promoted. It doesnt work this way.
No matter how much you do, if you always appear to be doing nothing, or if your job looks too
easy, it will be as bad as if you didnt get the job done at all.
Once you have a reputation for this type of behavior it is hard to get rid of it. Confirmation bias
takes over and your every move will be scrutinized. You might be working flat out 95% of the
day but take a 10 minute break and that's what people will remember.
There's one thing that will ruin your reputation as a hard worker and that's your internet use.
Every single thing you touch at work can be, and usually is recorded. Your email is stored for up
to seven years and if anyone wants to, they can go back through and find everything you've
written. Your surfing is tracked. Your phone calls may be recorded. If your Horrible Boss gets
wind of what you are up to, this is a great place for him to start to get you out. So, clean it up
fast. After all, everywhere you go, every call you make and every website you visit is
tracked. Therefore, some things to avoid:
Dont surf the internet at work. All sites are usually tracked and recorded. Even if
your business has not explicitly forbidden web surfing this can be used against you.
There's usually a policy prohibiting excessive internet use and it is selectively and
arbitrarily enforced.
Dont make personal calls on your business phone. Business phones are always tracked
and sometimes recorded. People are fired all the time for using business phones for
personal long-distance or even international calls.
Dont chat using your work computer these chats are usually recorded.
Dont talk with Coworkers before you log-in in the morning. As soon as you sit down at
your computer and log into the company server, you're officially there. If you walk
straight into an impromptu meeting, who's to say when you arrived? Six months down the
line when your Boss is looking for a reason to fire you, that 10:30am login can be used
against you.
Be as clean as possible
This should go without saying, but I am going to say it anyway. You must be beyond reproach.
You are trying to get your boss's job. You will be doing things to tear him down and move him
out. With a lot of skill and a little bit of luck he won't notice. If he does, you need to be as
clean as possible. A wily boss can do all sorts of things to destroy you and the best way to
prevent this is to make sure he doesnt have any dirt on you.
Once your Horrible Boss knows you are gunning for him he will try to take you out. Don't make
it easy on him by doing something stupid.
Have you ever noticed that The people who work the hardest rarely get the promotion
its not just where you work.
Calling a Coworker - This is a great way to get credit for working while you are doing something
else. Lets say you have a long drive into work. Call Jenny (who starts at 6am every day) and
find out how things are going at the office. She is probably one of the only people in the office
and glad to talk. Ask her about her project, find out what she is doing, etc. You can learn so
much during these calls and it gives the appearance of you working off- hours.
Checking Your Messages - I love the digital age. I can appear to be working no matter where I
am. Always being available is a wonderful way to appear to be working and it also builds the
image of someone who cares about his job and the company. Most Ladder Climbers take
advantage of the digital age, to answer emails after hours, send texts to Coworkers and join
meetings. All the while, they can be doing other things and still getting credit for their work.
Teleconferencing - There are few things more satisfying that floating in a pool with a drink in
hand while on a conference call. Just make sure you keep your phone on mute when you aren't
speaking.
There are tons of things like this that can give others the impression you work around the clock.
You want everyone in your organization to believe that you think about your company, 24x7.
Even if you work in a retail business, things like this still work. For example, if you had an idea
of a way to reorganize the display, dont tell your boss immediately. Send it to him in an email
from home.
If you send it while you are at work, he may get the impression you arent doing your job. But
when you send it from home, you look like the hardworking, dedicated employee.
Case Study: It Doesnt Matter When You Work, It Matters How You Sell It
Let's take an example of two employees -- one a Ladder Climber and the other a Peon. Both had
the same problem but the way they addressed it made all the difference in the world.
Both had kids and, like every parent in the world, some problem would come up that would
make them late to the office.
Every time Mark had a problem with his son, he would come into work frazzled and upset. He'd
announce to everyone what a pain it was, how frustrated he was that it had happened and how
difficult he had it.
His goal was to show that he was trying to get to work, but his little one got in his way so it
wasnt his fault.
That might have been his goal and what he said, but that wasn't what we heard. We heard he was
he was a guy who always had an excuse for screwing up. After all, anyone who cant manage his
morning routine probably can't handle his job, right? When push came to shove, Mark couldnt
be counted on to be at the office reliably. He began to build a reputation as an unreliable worker.
Sally had the same problem, but she knew how to position herself. On the days her child care
provider was running late, she would send out messages from home to the team. One the way to
the office, she would call her boss or a team member to give her status, get their updates, find out
what was going on in the office and basically make her drive in efficiently.
Once she got to work, there was no mention of her child at all. She would jump right into work
and often use her emails as the reason she was late. No one ever saw her family as getting in the
way of her work. If you are going to be late, regardless of the reason, start working before you
get there. Whatever you do, never make it sound like you cant figure out how to handle your
mornings.
Look through everything and figure out what works in your company. As we mentioned earlier,
your clothes are the first place you should start. Wear the corporate uniform. Any deviation gives
people the chance to judge you.
Dont expect your peers to help you. After all, your Coworkers will hide their true feelings
because thats how the corporate world works. So theyll never say that they hate your sandals
and you need to shave. They will just support someone else for the lead position.
And youll never know it.
Corporate America is the most passive aggressive place in the world. So dont stress wear the
collared shirt and khakis. Its easier to get ahead when you allow people to make positive
assumptions about you because of your appearance than negative ones.
No matter what is happening Ladder Climbers know how to interject statements that are Build
Ups for them and Tear Downs for those around them. Of course, this can take practice, but once
you learn this skill it is easy to do.
Having conversation control is one of those things that will change the way people work with
you. First, it makes every interaction a Build Up for you. This point is gigantic because it means
that those around you will start seeing you as something who will be a Ladder Climber even if
you arent one already. Secondly, it establishes you as a leader in the organization, something
you want to be anyway, right?
Initiate Conversations
Whenever you have the opportunity, initiate the conversation. This can be during a ride in an
elevator, in the hallway, or at lunch. Even small conversation tricks will work to give the
impression that you are a confident Ladder Climber. Some tricks you can use:
Smile at people as they get on the elevator. If you are in a mid-sized business,
acknowledging them makes it seem like you are more senior than you are.
Learn the names / faces of the entire management team in your building this
information is almost always online in a medium to large sized business. Know who
everyone is and what they do. Greet them by name its helps fix you as a potential peer
that is not intimidated by them.
Learn the names of each member of your department. Know who they are and what
they do. When you see them, ask briefly about their work. Once again this gives them
the impression that you are higher up then they are.
Remember, most hallway and elevator conversations are very brief. You could actually say the
same thing to each person and not be seen as repetitive. Business is a different situation than
real life and these little conversation nuggets are easy for anyone.
(even if she doesnt know the person by face). When she goes to the meeting, all she has to do is
remember what face goes with each name.
Often, after the first round of introductions, she can remember the names and immediately begins
using them. The response is remarkable. First, people are flattered to be known. Secondly it
gives the impression that she is a bit more senior because she knows so many people, and thirdly,
it makes them want to know and remember her. Memorizing names can be one of the fastest
ways to win over a group of strangers.
Sure did. I got them done last night. The accounts receivable team really did a great job.
Did you know they cleared over 100 delinquent accounts this month?
As you get better and better at this you can use these opportunities as a way to build up yourself
while tearing down your Horrible Boss.
Yes, I finished them yesterday and sent them over to Horrible Boss. He might not have
You: had a chance to take a look at them yet. I think his son had a soccer game or something.
Do you want me to copy you on them when I am done?
Senior Leader: Sure, lets do that.
In this one line, you have managed to do a great self-build up, tear down your boss and build a
direct line to the Senior Leader.
WHAT IS MEANT
Senior Leader:
Hey, um (hesitates)
Peon:
Joe
Senior Leader:
Peon:
I suck.
Senior Leader:
At this point the Senior Leader thinks that he has stumbled onto the Holy Grail. "A HA!!!" he
thinks. He has just found a problem that he wasnt told about. After he finishes with you, his next
step will be to look into the situation because this is a Build Up for him.
It lets him show HIS boss that he has his finger on the pulse of the organization, that he knows
the little guy, and has their trust. It also gives him leverage against YOUR boss. You just
exposed a problem that your boss was hiding. He's going to tell your boss that you were the one
who told him about the problem.
Now your boss looks stupid and you'll bear the brunt of his ire. This has just become a Tear
Down for you and everyone in your management chain. Your one comment in the hall has cost
you big time.
4. You can ask for small favors, but it has to be something that benefits the boss, makes
you look good, and accomplishes something. For example, you run into your Bosss Boss
and tell him, Hey, Bob just got his PMP! If you could stop by and congratulate him, I
know it would mean a lot. Bosses eat that up. They get to show how in tune they are,
employees feel valued, and everyone wins.
Build Yourself Up
These conversations are the best way to Build Up the relationship with your Senior Leaders.
Every time you run into the Senior Leader you should be able to point to one thing that you have
done THAT DAY that adds value to the company, from a Senior Leader perspective. It's not
that hard. It can be anything, from a report you just finished to a compliment from a customer.
Anything works, as it meets these simple criteria:
It has to be something you can claim credit for.
It has to be recent.
It cant be public knowledge, i.e., nothing he has already heard.
It should be a Build Up, not trivia.
It shouldnt be ingratiating. He has enough Peons kissing his butt daily. Don't be one of
them.
It should be high level enough that he understands what you are saying. Don't confuse
him with the particulars of a programming algorithm or a detailed accounting problem.
It should be short remember you only have a few seconds to get your point across.
To make sure that you are ready, practice every day finding one of these build up points for
yourself. To be prepared, have a new one ready each day by noon.
Now you're ready when opportunity presents itself. The next time you're in the hall and see a
Senior Leader approaching, take control:
WHAT IS SAID
Warlizard:
Senior Leader:
Warlizard:
Great Job.
Conversation ends as you go into your meeting or the Senior Leader goes the other direction.
Even though the accomplishment is minor your conversation control has just accomplished a
few things:
It reminded him who you were by name.
You show you are upbeat, positive and optimistic.
You gave him additional information about the project that he didnt have.
You Built Up his impression of you.
By praising another team you also gave the impression you were in some way
responsible for that teams success. Sure you never said it and it isnt true, but you just
gained from what they did.
Your Senior Leader now has more information about the project and can show that he
talks to the little guy.
Not bad for a hallway conversation that took only a couple of seconds.
else you do / say will be validated. Next, promise to get the answer to everyone by end of
day. This is great because it gives you a chance to communicate with a Senior Leader
directly.
After the meeting, get on it immediately. Make sure you get back to them that day. If you
need more information, dont be afraid to ask. Remember, your Horrible Boss didnt
prepare you for the question and that reflects badly on him. Taking your direction directly
from a Senior Leader is a great opportunity.
4. Dont be unreliable. If you say youre going to do something, you HAVE to do it. The
thing that makes you a safe bet is being reliable. The first time you blow someone off or
dont do what you said youd do, they will label you in their minds as flaky.
5. Never give an excuse. No one wants to hear why you couldnt do something. They
want to know that you will do whatever it takes to make it happen, no matter what.
If you cant do what you promised, let someone know as early as possible. If something
hasnt gone well and you need to talk about it, dont make excuses. Talk about how you
will fix the problem.
lot of points with the Senior Leader if he notices you helping out after-hours or even emailing
new ideas outside of work time.
But many people will tell you that by doing jobs like this you can gain visibility. While you can,
its the kind you dont want. Youll instantly be labeled and pigeonholed as a worker-bee, not
management material.
Think Im crazy? Lets go back to Trumps show, The Apprentice. Two women were vying
for the job in his organization, both highly competent, both excellent. But he dismissed one
because of a very simple thing she bragged about making $10,000 using a Bedazzler.
The Bedazzler was this little hole-punch looking thing that put sequins on clothes.
Why would Trump care? Moneys money, right?
Wrong. Her way was cheesy and low class.
She didnt see that but he did. He needed someone like himself who saw the Bedazzler as a
joke and beneath him.
So he hired the other girl (much hotter anyway) and the Bedazzler lady went back to her old life.
So when youre looking for dirty jobs, you have to be very specific as to what youre looking
for.
Fortunately, you have this book.
Many of the worst jobs in an organization have to do with metrics and reporting. They are
annoying and they suck. To do them right requires an enormous time investment because you
normally gather information from multiple sources, meet with many people, transcribe a ton of
information and have to put it all into a simple, easy-to-read PowerPoint presentations.
In short, it sucks, plus you have to do it on top of all your other duties. Guess what? These are
EXACTLY the jobs you want to take on.
Dirty Jobs let you interface with multiple areas and levels of people you might never meet. Most
employees spend their day in a bubble, ignoring other teams and other departments. Its hard to
really understand the scope of a business when youre heads-down on a project. Taking on this
type of job helps you understand the organization, the mission of the business, and how they all
relate to each other.
Also, remember how much it helps to have the approval of the entire organization to get
promoted? Well, the more people you know, the more people will have a positive impression
about you. By taking on this reporting responsibility, youre getting to know many people you
never would have had contact with otherwise.
And, like it or not, Dirty Jobs are often very important. Theres a reason that the higher-ups want
reports and its not because they like reading them. Its because they are used to allocate money,
judge performance, and measure compliance.
Listen Your boss is going to complain like crazy about the things he doesnt want to do. He
may be subtle about it, but the better you know your boss, the easier it will be to tell. Key
phrases include: Im going to be up all night doing this stupid report, or perhaps, Were going
to have to postpone that meeting tomorrow, I have some urgent paperwork to take care of.
There are a few things to look for in these statements. The job has obviously been avoided, since
your boss is staying up late to do it. If it were something he wanted to do, it would have been
done during work hours.
Next, he calls it Urgent Paperwork. Wait, any paperwork he asks for is according to his
timetable, right? So why would it be urgent unless it was requested from someone else? Once
you get used to listening for these types of phrases, youll be able to tell who is doing work they
want to do and who is doing work someone else wants them to do.
Ask When you hear your boss say something like this, just ask if you can help. Hell probably
say no, but you never know. Ask what its about and hell most likely just tell you. Ask if its
due every month or if its a one-time thing. You want to be the guy who does the repeating
reports. That gives people the chance to get to know you, over time. Ask who requested the
report. This is critical. By this time, you will have a good idea of the org structure, so if you
dont recognize the name, just ask who it is. Remember the name and then find out about them.
By doing this you can find out which report is just busywork and which report is important.
Observe Around the 1st, and the 15th of the month, there are always reports due. So pay
attention. Whos going nuts around this time? Who is working late? Who is irritable and angry?
But also look for reports due every quarter and every year. These are gold. But the easiest way of
all is to just read your email. Many of these reports are put out to everyone or made available to
the company on the corporate intranet.
Basically, if you keep your eyes and ears open and take the time to ask, you can easily figure out
what reports are good for you and which ones are time sinks.
Theres something else you need to remember people who dont want to do something usually
do a crappy job at it. Its just human nature. When youre really excited about something, you
bust your ass, check everything multiple times, fix every single margin, and when youre done,
its perfect.
When you hate what youre doing, its easy to let things slip. Its not that youre not trying its
just that its SO boring and your mind helps you out by forgetting the little details.
Your Horrible Boss is no different. He has a ton of things he thinks are more important, more
relevant, and better for his career. He wants to spend time on those things, not on the crap reports
the CIO is asking for.
This is where you can shine.
After youve identified the jobs he doesnt want to do, ask to help with them. At first, hell
probably just say he can handle it. Keep asking. Finally, hell let you do some small piece of it.
Maybe hell ask you to get a certain data set from a certain organization.
Don't forget, almost everyone who is working to get this report ready has the same lack of
interest in it that he does. So part of the annoying aspect of this task is to chase down every
subset of information from multiple organizations. Thats a pain. You tell him youll be happy to
take care of that for him.
Next thing you know, he sends out an email that says youre the one whos collecting for
him. You spend your time bouncing from person to person, never getting in anyones face,
always with a smile or a box of donuts (you wouldnt believe how effective a box of donuts or
bag of bagels can be) and suddenly, youre getting the information necessary.
You look like a miracle worker, because you have the time to be nice, and people respond better
to kindness than they do to threats.
He takes everything youve collected and puts it together in a nice presentation, but of course,
you help. After a bit, you offer to do the presentation for him, just to help out.
Before he knows it, youre the motivated guy whos doing the entire thing! You get it done
quickly and efficiently without ruffling feathers and soon youre known throughout the group in
a positive way.
When it comes time to present it, who do you think gets that task? Youre the only one who truly
understands it and you get to stand in front of Senior Leader as the expert.
Congratulations. Youve just started building your power base.
My wife used to work as a Software Quality Assurance Manager. That meant after the code
monkeys were done programming something, they would hand it over to my wifes team to test
for defects. Its a mind-numbingly boring job but hey, someone has to do it or you get nothing
but buggy application releases.
Well, my wifes Bosss Boss wanted to know if a project would meet its stated date. By charting
the number and types of defects, you can predict how likely the team is to meet their date. Think
about it if you have a month to go, 10000 defects and theyre fixing 100 per day, its not
physically possible to fix all of them in time. Anyway, he told my wifes boss to get that
information.
Youd think this would have been simple, but her Horrible Boss was a lazy "Jealous Girlfriend"
and nothing had been automated. It wasnt like he could click a button and generate memorized
reports.
He was fumbling around trying to find the answer and my wife asked him if he needed some
help. Of course he did. This was her perfect chance to find the dirty job that would get her some
visibility.
However, my wife is also lazy, just in a different way. She got tired of having to do hours of
work to find the answer to what should have been a simple question and started putting together
some reports that she could run automatically.
It took hours but was worth the time-investment. At first, she created the reports that gave the
most basic information. Then, after a bit, she added more data as well as some charts that would
help the Senior Execs understand what the numbers meant.
Remember what I said early about lies, damned lies, statistics and reports? Well, when you
control reporting, you control how well people think your group is doing. By taking over the
reports, she was able to direct how management saw her team.
She started adding reports that answered the fundamental question: Will the project be delivered
on time? She added graphs, charts, expected defects based on previous performance, oh, it was
just grand. The more she added, the more information she gave, and soon it wasnt just a report
it was a message.
She added her own conclusions to the reports because by this time, there were so many it was
tough to keep track. Upper management knew they could pour through the reports and generate
their own conclusions, but why not trust the word of the person whod built the reports in the
first place?
At first, these reports were just emailed out, but the more information they contained, the more
people wanted to read them and soon they were being read at the highest levels in the
organization.
Now, did her Horrible Boss give her all the credit? Dont be absurd. Of course he didnt. She
would email the report to him and he would send it out to the Senior Leadership Team. The
problem was, he didnt actually understand what was in it.
After the report became an agenda item at a meeting, he realized he needed to know more about
it, so he used to call my wife into his office about 20 minutes before the meeting to go over it.
I told you. Horrible Bosses are lazy.
He could have taken the report and studied it in-depth. He always had it a few days before the
meeting, but it is just easier to ask the person who did the work. Remember this, friend. People
are lazy and you can exploit that.
She would patiently explain what she was doing, but she controlled the conversation and didnt
volunteer all the answers. She always answered his questions fully and completely, but rather
than try and guess what he needed to know, she would only answer what he asked. Their time
was limited and she didnt want to waste it with irrelevancies.
Even though she answered everything he asked, he left with an incomplete understanding of the
report and his superiors knew it.
After each meeting he would come back with more questions from the senior managers. After
this happened a few more times, he finally invited her to audit a meeting with him.
The truth was that he wanted her there to back him up when he couldnt answer the question. Im
going to repeat that because its important:
HE WANTED HER THERE TO BACK HIM UP WHEN HE COULDNT ANSWER THE
QUESTION.
Do you realize how stupid that is? The first time that happens, senior management realizes three
things:
1. The Horrible Boss doesnt know whats going on.
2. The subordinate is the one who did the work.
3. The Horrible Boss was too lazy to do the work himself.
That was her first meeting. After that, she was a fixture at every other project meeting, including
some that were simple and others that had the entire Senior Leader Staff, including the CTO, the
CIO, and all of the Directors. She became known as the one to go to when answers were needed,
not her boss.
As a footnote, years later we found out the Senior Leadership team knew the whole time that my
wife was doing the work. Her boss wasnt smart enough to change the author on her
documents so her name was all over it.
3 He wont trust her opinion If she doesnt like him and doesnt like you, well the
enemy of my enemy is my friend.
This is GREAT for you. You now have an opportunity to usurp her position. Her boss doesnt
want this thorn in his side so you have a great opportunity.
Have you ever noticed that Your Horrible Boss is better at hiding mistakes than he or
she is at doing things right?
its not just where you work.
Next, when your Horrible Boss hems and haws, volunteer to do whatever the Senior Leader
needs, fast! Odds are good that once your Horrible Boss is mad, he or she wont be responding as
quickly as is expected. Take advantage of this.
If you can, offer to do it for him. If your Horrible Boss won't let you, offer to present it directly
to the Senior Leader. If you can get it done quickly, you can take the credit. You want to be
thought of as the person that gets things done on your team.
Once you have a task like this one, use it to get some time to talk with the Senior Leader, one-onone. If anything comes up about your Horrible Boss, take the Senior Leaders side you should
have some time to work with him privately by now.
Whenever she comes up, dont be afraid to take his side. Once again, dont complain / badmouth
your Horrible Boss, but dont be afraid to be positive about your Senior Leader. Phrases to work
into conversation include:
- I dont understand Mrs. Psycho's perspective.
- Well, everyone knows Mrs. Psycho is under a great deal of pressure at home.
- Mr. Psycho mentioned he's really feeling overwhelmed.
Once you have established that your Horrible Boss makes negative comments about your boss,
you have another great opportunity. You can destroy your Horrible Boss's credibility and
judgment -- he's given you the opening!
Simply say something like, I wouldn't take it personally. Horrible Boss just picks the closest
target sometimes. Making it seem like this is your bosss problem defangs him when he
complains about you. After all, if your Horrible Boss complains about the Senior Leader, the
Senior Leader probably believes these comments are unfounded. So, take advantage of this.
There are obviously many other opportunities in this situation. The key is to take advantage of
your Horrible Bosss poor judgment to create a bonding moment with your Senior Leader.
The best part about situations like this is that they dont come up just once. After your
conversation with your Senior Leader, think back to what he said, make a mental note of what
bothered him the most and you can leverage that going forward.
If you know where your Horrible Boss is, dont volunteer that information. If you are
asked directly, fine, otherwise, dont mention it.
If you dont know where your Horrible Boss is be honest. Use a flat tone. Don't play it
up. Simply say you don't know or that he headed out but that he didn't tell you where he
was going. If you're obviously trying to make your Horrible Boss look bad, the Senior
Leader will worry that you'll do the same to him.
Be upbeat and pleasant. Now is the time to show you are a team player.
Volunteer to help. If he takes you up on it, make it your first priority. Report back
directly to the senior leader. Dont bother telling your Horrible Boss. After all, your
Horrible Boss doesnt NEED to know everything you do.
Ask if the leader wants to leave a message if so, take one, if not, dont bother to
mention to your Horrible Boss that he was missed.
The main goal of the conversation is to have the Senior Leader walk away with a good
impression of you and a questionable impression of your Horrible Boss. When it works it will go
something like this:
Senior Leader:
Peon:
"He's in a meeting."
Senior Leader:
"Thanks."
Senior Leader:
Peon:
In this one line, you make him look bad, while making yourself look good. Do you know where
he is? No idea, maybe at lunch, maybe getting coffee innocent speculation (note he is NEVER
in a meeting, with a client or with the boss).
Just dont let this backfire. Be careful about doing this when your Horrible Boss steps out for a
few minutes and tells you so. If your Horrible Boss leaves or tells you that he's heading out and
will be back soon, be honest. If you don't, you know what will happen. He gets back, looks
around, talks with the Senior Leader and makes you look like an idiot.
Dont fall for that. This works best if your boss is prone to long lunches and everyone knows it.
The best way is to let your boss think its his idea. You can do this any way you like but there are
some classical moves, such as the I need more experience ploy.
This involves asking your Horrible Boss for a chance to learn and grow. The idea is that you
need the experience. This works almost every time with the Losing Coach and pretty frequently
with other types of Horrible Bosses. Its a no-lose situation for him. If you tank and look like an
idiot in an area he already sucks, he can blame the failure on you. If you do passably well, he
never has to do this particular task again. Hell never consider youre going to hit it out of the
park.
If you cant get any traction with your Horrible Boss, you still have another chance and that is by
getting your Bosss Boss to give you a shot. This can be achieved by simply throwing the
question out there. Many higher ups dont really know who does what. Having you volunteer for
something is generally encouraged, so they will probably say yes without thinking it through too
much. If you can get them to agree, this is the best way to go. The down side is that your
Horrible Boss will be annoyed. The upside is your Bosss Boss will see that you can do this
function better than your Horrible Boss.
Once you have your chance, make the most of it. Own the situation and promote yourself. This
means once you have done better than your boss, dont hide it. Now is not the time for modesty.
Let people know what you did and take the praise in stride. Remember, you want more chances
like this and you want to be promoted. False modesty here is deadly.
we had to use. The problem was, it was nearly a million for the software and I had an alternative
that was 200k.
Having two different vendors is always part of the process, so I put out a proposal that showed
we could save 800k, get free onsite training and a full months worth of free development if we
used the other group. She fought tooth and nail to get her product even though it was almost five
times the price. The product she wanted would have cost us more and didn't include the training
or onsite development. By saving over 800k, we could hire new team members, increase salaries,
give out bonuses or anything else toward the project, but she wanted to pay it to another
company unnecessarily.
Eventually, she was forced to concede, but she wasnt happy. I later found out why she was so
persistent. She was married to someone on their board. My proposal was what was best for the
company and our team but she was willing to use something with less capability just to funnel
money to her husband.
So, what can you do once you have information like this?
Have you ever noticed that Decisions are sometimes made after your Horrible Boss is
out playing golf
its not just where you work.
Dropping Hints
Once you know this is the case, you dont have to ever announce it. If you tell your boss, Her
husband is on the board, you will be labeled a snitch. You never know what he might have done
and he needs to know that you're not going to "drop dime" on him as well. On the other hand, if
you hint, he will still get the idea, but he will think it is his idea. For instance, you could say
something like, Well, I know the proposal I want is $800,000 less, but I really think we should
seriously consider what she is saying I mean isnt her husband in that industry?
This one is just so much fun because you never know how far a Senior Leader will take it. After
all, $800,000 out of his budget is big, but trying to snow him is even bigger.
I know that I have said this time and time again, but dont get caught. If you do, it is likely your
Horrible Boss will try to get even. Worse than that, if your Senior Leader thinks you are a
Gossip, you will lose his trust after all, he doesnt want you doing the same thing to him.
Nothing else matters. Sure, you can try to create a brand new process that improves efficiency,
but thats hard to track and even harder to prove. Plus, the person who implements this idea in
their team gets almost as much credit as you do, if not more. Whatever you do, avoid like
anthrax anything thats designed to improve employee morale.
Youre looking for an idea that will save or make money today. Not in five years, not when it
comes to fruition, but right now. This is the way CEOs make a name for themselves throughout
the organization. They come in, make a few small changes that save millions and take off before
the problems from the ideas are noticed. Therefore, dont worry too much about the impact of
your idea in three years. Worry about now.
Why will your Senior Leader care about your idea? Well, if you save money the Senior Leader
can use it to get himself a bigger bonus. Thats what its all about. The Senior Leader needs to be
able to take your idea up even higher, to the CEO or President and get the approval to make it
happen. Times are tough and if you can come up with a way to save or generate money any
amount of money, you will be the most popular kid since the invention of the spitball.
Stick with the normal things that people are familiar with and tend to understand. You want to
look for opportunities to consolidate a team or teams, outsource a function to a cheaper company
or division or maybe make a procedural change that cuts down on work.
Whatever it is, you want it to be something that is under your Horrible Boss, something he could
have proposed but didnt because he never thought of it.
This type of an idea provides tons of benefits. Even if it isnt implemented, it makes your
Horrible Boss look like hes wasting money. If its a good idea, the Senior Leader will wonder
why the boss didnt come up with hit. That creates tension and doubt in your bosss judgment.
Do this a few times and its not a huge leap for the Senior Leader to believe that if you were in
charge, things would run better, i.e., hed make more money. Plus, the perception is that
someone who can find areas to save money with a small budget could do even more on a larger
budget.
Even though you may find opportunities in other areas, try to stick with ideas that are under your
Horrible Bosss jurisdiction. Remember, other Horrible Bosses will try to take you down if you
go after them and thats a war you will lose.
Your goal is to take down your Horrible Boss, not do whats best for the organization. Therefore,
while it may be a great idea to reduce headcount in other areas, you dont want to propose this
idea yourself. (Keep it in mind though. Well use it later).
Example: Consolidation
Every organizational head wants more people. Its a measure of status. The more people you
have, the more important you are, right? So no one willingly gives up people and they will fight
tooth and nail to keep them, even if theyre useless. Your task is to find jobs that are replicated
by each group and think about how to consolidate those tasks.
The best way to come up with this idea is to talk to every group with whom you have contact.
Ask them if you can see their organizational chart (org chart). Make up any excuse it doesnt
matter. Usually theyll let you have it, no questions asked. Go through it with a fine-tooth comb.
Isolate redundancies. If possible, find an org chart from a few years prior.
There are very few companies doing as much volume as they were three years ago but they still
have the people that were hired back when business was booming. If four people did the work
back then, why are 8 people doing less work now?
Now, you may be worried that your idea is going to reduce peoples jobs, but if you dont
identify the redundancy someone else will. If there is extra capacity in the organization, either
the company will hemorrhage money and start struggling or someone will identify it and reduce
those jobs. If it is going to happen, you may as well be the one to do it.
If you want to make sure they keep their jobs, find other functions that they can pick up. Maybe
they should be calling customers regularly, or finding a way to bring in new sales. However you
make the suggestion, as long as it saves money or makes money you are fine.
We were able to get rid of hundreds of servers and their associated support costs, eliminate the
cost of new servers on an annual basis, speed up the time it took to deploy a new server and save
the company a ton of money.
This is the kind of idea you need.
No matter what shape the idea takes, as long as youre saving money, youre going to be fine. By
the way, cost savings are easier to sell that new money coming in. Senior Leaders are skeptical
of additional revenue, generally because it rarely materializes. Better to go with an idea that
saves money.
Remember, there is no reason to continue to work on a bad idea. Now, is time to distance
yourself. Hey, Horrible Boss, after we left the meeting, I thought of something. Losing the
secretaries would probably send this place into a tail spin during the re-org. The amount of
money saved would probably be less than the money lost through institutional knowledge. I
really dont know what I was thinking. Unless someone else objects, I think we should just table
this idea.
In the end, the only person who didnt know it was stupid was your Horrible Boss and now that
is apparent.
There are many things that can be Trojan Ideas, and they vary depending on your business. Ideas
that are not feasible, more expensive than they originally sound, or just political suicide are all
useful for your purposes. Whatever you do, dont get too deeply involved in the Trojan Idea. If
you have to create the support documents or do anything that links your name to the idea, it can
backfire on you.
Stay Focused!
Remember, this isnt something you do for just one day or one week. This is the way you work.
Your Senior Leader should be someone you contact regularly, speak to regularly, and when your
Horrible Boss screws up, you need to think how are you going to get the word to the Senior
Leader.
You start with the Senior Leader, and then expand out farther and farther, but dont ever stop
working this angle.
Next
His Employees
Therefore, while you want to be friends with these people, you dont want to spend too much
time with them. If you look like you are part of a clique or too friendly, their reputation will start
to rub off on you. You have spent too much time on your image to let something like a work
relationship tear it back down. Dont let yourself be seen as being too close with anyone,
especially those people who have already been labeled permanent Peons by management.
One of the funny things this does is it also makes it appear as though your coworkers arent your
Peer Group. Remember, you talk to Senior Leaders in the hall. You call your Bosss Boss by his
first name. You are creating an aura about who you are and more importantly, who you will be.
Become a Mentor
If you can, try to become a mentor. In general, this is a really easy thing to do and it makes your
life easier:
You appear to have the respect and admiration of your peers
You have at least one meeting a month (or every other week) that is considered work
but is really nothing more than listening to someone talk for an hour or so.
You can use this person to get information on another area or team.
One easy way to find a potential mentee is to go after the young new-hires. Plenty of these
people may be interested in getting some guidance from someone with a bit more experience.
In general, try to get a mentee without appearing to ask him or her. You can do this by
meeting up with the person who has just started, maybe offering to go to lunch or some other
welcome meeting. After that, direct the conversation to getting ahead at the company, what types
of opportunities exist and leave an opening for them. The smart ones will take this hint and ask
you to mentor them.
Make sure you dont bother with people who cant help you. All theyll do is drag you down.
When I was in Basic Training, preparing for my 4-year stint in Military Intelligence, I was made
squad leader. One of my guys was an idiot. He couldnt make his bunk, button his jacket or even
march. The Drill Sergeant took me aside and told me it was my responsibility to fix him.
This was the year after Full Metal Jacket came out and I knew I was in trouble. I got up early,
worked my butt off to help Private Spearman but he just couldnt seem to do the simplest things.
Every time Spearman screwed up, the Drill made me do hundreds of pushups and told me Id
have to figure out how to fix this utter failure of a human whod been assigned to me.
In the end, I punched Spearman in the face and he figured out making his bed was better than the
alternative.
Since you cant do this at work, avoid these people.
Promote Gossip
One of the best ways to take your boss down with his employees is by learning to use the Office
Gossip effectively. Every office has gossip. It doesnt matter how big or how small the office is,
the people who work there always talk about each another. This is the best reason why you dont
want to reveal too much information to your Coworkers. The more they know, the more they can
gossip about you. However, getting to know the gossips is critical.
Some people just love to talk about others. They dont actually need or want information in
exchange. They want the chance to tell you something juicy because they have no lives and
crave attention. You dont need to provide any information to be their friend. You just need to
listen and widen your eyes in appreciation.
Your Office Gossip is one of the best places for information. By the way, people tend to think
the Office Gossip is usually a woman, but dont be fooled. Some of the best, most destructive
Office Gossips are actually men. I knew one guy who was able to control an entire office just by
creating the right rumors.
However, dont aspire to this position. Even though you can do quite a bit of damage as the
Office Gossip, it wont fit with the image youre creating. No one promotes the Gossip. They
just use them.
Planting Rumors
If you want an effective way to distract your Horrible Boss and make him embarrassed and
annoyed at work, keep him busy with rumors. Some people get so distracted by them that their
work suffers. They spend all day trying to talk about the problem which is great for making
your boss tear himself down. The key is to create a believable rumor without it being attributed
to you.
People think that most rumors are created maliciously by people who are trying to create and
spread lies. Not true. Most are created by just talking, with no specific goal in mind.
Think of the game telephone. When even an innocent sounding phrase is passed around a
room, the little misunderstandings every time its repeated make the story change.
By the end of the chain, the story the final person hears is very rarely the same as the original.
Gossip is the same way. It isnt about creating a specific lie; its just coming up a truth that
people want to talk about. It will be distorted the more its repeated and in the end, your Horrible
Boss is fighting smoke. Where did the rumor start? No one knows.
The more people are talking about your Horrible Boss, the more likely rumors will be created.
For instance, lets say that your boss was just hired or just promoted. If you want to start tearing
him down with gossip, just ask the local office gossip if he or she has any idea how your
Horrible Boss got the job.
Harmless, right? All you did was ask a simple question. Wrong. Most likely this will start an
entire conversation and you can volunteer anything you know for sure. Maybe that he
interviewed through a particular agency, used to work nearby, that sort of thing. Keep the
conversation going, but dont make up any lies. You wont need to. This is one of those
interesting topics and people will want to believe something sneaky happened behind the scenes.
One of the best parts about starting a rumor this way is that you will get to be truly surprised
when it circles gets back to you. Remember, all you did was ask the question. There is nothing
wrong with that. However, by the time this topic comes back to you chances are it will be more
than a question. There will be a rumor about relationships with Coworkers or something that is
not necessarily on the up and up.
Of course this is just one of the many tear down questions you can ask about your boss. The
only limit is your imagination.
Was he complaining about Mary?- This one often creates a fight where there wasnt one
before. As soon as you say something like this, it makes people wonder if hes complaining
about them too. To make this work well, pick someone who is generally well liked so that your
Horrible Boss doesnt come off like a hero.
He said that it was a hard project. Did he help you a lot with it? - This one often starts the
rumor that your boss is a credit hog. Since most Horrible Bosses are, it probably isnt a stretch
and you can use a version of this regularly.
Have you seen them leave the office together? This is a great one to ask if you want to start a
rumor of an office affair. You arent saying that you did, but you are sort of implying that you
might have. It is an especially useful rumor your Horrible Boss is married or in a significant
relationship.
Is that why he left his last job? This is an easy way to make people believe that your Horrible
Boss has a history of problems (and he probably does). If he is doing something Horrible and
you think it isnt new, asking this question is perfectly innocent. This can be especially useful if
it the rumor winds up being about an HR issue.
Try any of these topics in your office or for more fun, try one each week or month and see what
happens. You will know you were successful when someone comes over and whispers in your
ear the truth behind the story.
Huh? Oh, nothing. Im just spacey today. Im sure hell be back soon. I have to
get back to work. Talk to you later.
You havent said your boss is lazy, having an affair, cheating the company by taking long
lunches, or playing favorites, but its not a hard leap to make for the Office Gossip. She knows
your boss isnt around and she knows you are trying to hide something for him. Shell ask
around to see if anyone has noticed that your Horrible Boss is having an affair, because, hey,
thats juicy gossip.
Now, every time your boss leaves, there will be 30 sets of eyes on him. Before long, it will
become common knowledge that hes having an affair with Sally. People will become irritated at
him for the long lunches, Sally for getting the preferential treatment and resentment will begin to
build.
All from less than a couple dozen words and you never said a thing.
The best part about this is even if he isnt doing anything, the fact that everyone suspects him
and that he is doing enough to keep them suspecting him will still destroy his reputation. It is so
much easier than actually doing the work yourself.
Well, I did see a new position on the job board. It looks like it would be great for me and
Horrible Boss suggested I apply.
You: Horrible Boss is right, that will be good practice for you.
Peon: What do you mean?
You:
Well, didnt he let Brian apply for that team lead position before he brought in his friend from
XYZ Company.
And he even gave Amanda a chance to apply for that management position before he brought
Bob on board, remember?
Peon: Oh yeah.
At this point, all is now clear. You havent said the system is all a giant game, nor have you said
that your boss is lying to the employees. However, when the Horrible Boss approaches someone
to dangle the job over their head, they will know they have no chance. They will also know the
Horrible Boss is lying to them about his interest in their career. That will make them question
everything he has said to them.
I cant remember the name It was that company that sent Horrible Boss that big gift
basket last month who was that?
You remember that big basket that was sitting on his desk for a week? The one with all the
cookies? I think he got it after that golf outing.
You havent said your boss took a bribe. You havent said he was working for his own interests
and not those of the company. You havent said he cheated the other companies out of a fair
bidding situation. It doesnt matter. Your coworker is now convinced that something went down.
He or she will spread the word and next thing you know, people will recall the golf outings the
Horrible Boss had with the new vendor, the long and expensive lunches and the new car he just
bought.
While your outward goal is to quash the rumor, none of these phrases will do that. Instead, all of
these are meant to incite and they probably will. Just remember, to try to make it appear as
though you are taking the high road and trying to stop the rumor.
The more you try to stop it, the worse it will generally become. Its like having your own builtin intelligence organization. The next time you see the Office Gossip, she is bursting with new
information. Eric over in accounting said your Horrible Bosss lunch bills are huge, Jane saw
them going to a hotel together, and Susan just got a feeling from seeing them together.
Your next step is critical. You act surprised. You deny that you know anything about it. You
wonder aloud if it could be true. And you never repeat the story yourself.
The Office Gossip now thinks youre a nice guy, maybe a bit nave, but certainly loyal. A great
Build Up / Tear Down with hardly any of your own effort.
Dont Overdo It
If you are looking to distinguish yourself from the Peons dont get too involved in the corporate
gossip. Listen to it, know what is going on, but dont get the reputation for spreading or creating
the rumors yourself. This also means that you cant associate that frequency with the office
gossip or you will be seen to be part of his clique (every office gossip is in a clique for some
reason).
Sure you may know some dirt, but you want to use that to your advantage, not give it out for free
to the rumor mill. Remember, you want to become a Ladder Climber not the leader of the
Peons!
Any of these shortcomings, illegal activities or inappropriate behaviors, if known, will destroy
his reputation. Your job is to make them known to the right people.
Remember, DO NOT LIE. Everything you ever say should be true. You are just pointing it out.
behaved in the office. Unfortunately, all of his team was now impacted. Some of the things she
did were so over the top she should have been fired, but he protected her:
Falsifying documents The woman lied on her job application and HR wanted to let her go,
however, he saved her.
Sharing Confidential Information Apparently he told her what everyone was making and what
bonuses were being distributed. When she repeated them to a member of my team, word got out
and soon, they went crazy. Discovering the unfairness of corporate salaries disrupted work and
upset my team.
Vindictiveness When someone complained about her unethical behavior, he made sure there
were consequences. For instance, when the complaint about her gossiping came out, we were in
the midst of annual reviews and he started slashing the ratings of people who complained.
In the end, while he was having the affair, he made everyones life miserable. He was willing to
allow his team disintegrates to protect his love life. That shows a lack of integrity and that kind
of thing impacts everyone at work.
There are so many different examples possible, so just keep your eyes open. Does he use his
expense account to pay for personal lunches? Does he take credit for your work? Does he hide
his mistakes from his boss?
Have you ever noticed that Whenever your Horrible Boss does anything wrong, there is
always someone else who gets the blame?
its not just where you work.
Is He Loyal?
When you realize that you are a tool for your boss to use, your relative value comes in question.
Your usefulness to him and to the company is only as good as your last success. People have
short memories and theyll forget that time you saved their bacon after they screwed up but
remember with complete clarity the day you left early and didnt get them that report you
promised. Sure, your Dad had died, but the important part is you let down your boss thats
what they remember. So ask yourself, is your boss loyal? Does he have your best interests at
heart and is he working to advance YOUR career?
Why is He SO Lazy?
Your Horrible Boss may want to tell everyone that he works harder than everyone in your office,
but is it true? Most likely, he is the first one gone, takes long business lunches and all-in-all,
makes his team do the grunt work. But that doesnt mean that your team is ok with that.
Does he leave for hours at a time?
Does he give tasks to people at the last minute, forcing them to work weekends or
nights?
Does he fail to help his team get the word done?
Does he take credit after you do all the hard work?
You know what he is doing is wrong and it will be easy to show that to others.
Is He Effective?
This is a simple concept and easy to identify. An effective leader can make things happen and is
willing to throw himself into situations to make sure the results are right. He communicates
clearly and is a person you can count on. Is your boss that person?
Can your boss get things done or is he always coping with an emergency?
Do people listen to him?
Do they respect his opinion and make decisions based on it?
An ineffective boss is hard on your team. They cant get anything done and this can render the
smartest, most capable people useless. A leader like this can stifle his group. Even the best
people wont get noticed because the rest of the organization associate him (and by extension his
team) with problems and difficulties.
Have you ever noticed that Your Horrible Boss talks like he works the hardest, but no one
actually ever sees him doing any actual work?
its not just where you work.
Since youve already established a tight rapport with the company gossips, your job will be to
feed them information without appearing to do so. You will NEVER say anything outright
quite the contrary. Everything you pass along will be small hints, questions, threads youll allow
the gossips to unravel. They will, because thats what they do, and when they present their
newfound knowledge as fact, youll simply fail to confirm it. Youll know youve succeeded
when someone else repeats the rumor back to you.
Case Study: Making The Horrible Boss Known for Taking Credit For YOUR
Work
You shouldnt be shocked to learn your boss is lazy. The higher you get in an organization, the
easier it is to avoid real work like answering customer complaints or accounting. One of the
perks of upper management is concentrating on fake work, like meetings and conferences.
Despite that, every Horrible Boss you meet will try to convince you he works harder than anyone
else. Its not usually true. A really great boss may help employees with projects, be there
whenever the team is asked to work late and in general, help the team achieve results.
Your Horrible Boss is probably not like this and it impacts your entire team. When he gives
unreasonable projects, with ridiculous deadlines and expects the team to just make it happen, it
impacts morale. In the end, the team gets it done, and who gets the reward? Your Horrible Boss!
One situation I saw was particularly galling. This Horrible Boss was told to prepare a report and
bring it to the CEO. He calls a meeting this is how it went:
Horrible Boss:
Just got the word down from Corporate. We need to have a full audit on all the PCs in our
district.
But its Wednesday afternoon! That gives us only five work days, if we start tomorrow
morning!
Well, if you need the weekend to do it, well, do what you have to do. Ill leave it up to
your judgment.
I know this is tough but I just found out about this today. Look, if you werent so sharp,
wed be in a tough spot. I dont know anyone else could make this happen.
Peon: Ok, but I hope you fight for me when it comes time for bonuses and raises.
You know I will. I knew I could count on you. One more thing could you put it up on the
Horrible Boss: Intranet in a simple website? Doesnt need to be much, just a landing page with our logos
and a link to the formatted report.
Peon: FML.
So the Peon busts his ass, works 12-hour days and all weekend, gets all the information into a
usable format, builds a site on the Company Intranet, and gets it to your Horrible Boss by COB
Friday. Hes congratulated and heads home to collapse after 9 straight days of working morning
to night.
So, how did it turn out for the Peon & Chris? Well their Horrible Boss took the report home
over the weekend (yes, it wasnt really due on Friday), reads it, writes up a nice cover letter the
following week and presents it at the end of the following week at an luxurious offsite meeting.
He is praised for his hard work and how effective he is motivating his team.
Now, who worked harder?
While some Horrible Bosses can do this successfully for years, it is damaging to their team, and
to your career. So how do you make it known?
Have you ever noticed that Your Horrible Boss seems to say we instead of giving credit
to the person who did the work
its not just where you work.
This doesnt really help you take him down, but it may lighten your workload if you can copy
someone elses work. Remember, this is the corporate world. You dont get extra credit for doing
the work yourself or for coming up with a novel poster board project. Getting it done the way the
company already wants it is usually a good thing.
Another good thing to find out is when your Horrible Boss found out about the project. The
reason you want to know is many times, truly Horrible Bosses forget important projects and then
make their team run around like maniacs trying to make up for their mistakes. However, they
wont usually admit that, which can be useful to you.
Because they arent willing to admit mistakes, instead you can catch them in a lie, making them
look bad. To get them to blame someone else, just say something like, Wow, I cant believe
they threw this at us at the last minute. He either has to admit that he forgot or agree with you.
Most likely, it wasnt last minute but most Horrible Bosses will not admit that. Instead, he will
agree and you can use that against him later. You could drop this information at a meeting with
his Boss and enjoy the sudden, awkward silence
And lastly, ask lots questions about what is being requested and why. Try to ask with enough
detail until you get to an area in which he doesnt know the answer. Then, ask if you can contact
the requester. The more you do this the easier it gets. Just make sure to give realistic examples so
that he cant just guess at the answer, but dont make your questions make the project harder.
For instance, if you are doing the inventory, you may ask if there is an application that can be
used to scan the hardware instead of doing it manually. Since every group is being asked for this
information, its not crazy that your company has made this investment. Your boss probably
wont be sure, but since this is a common tool to use, its reasonable to want it. So, he will give
you permission to call the requestor. Once you have that, you are golden.
By the time you walk out of the room, you want to know who wants the report, why they want it
and the exact date it is due. You also want to have received permission to contact whoever
requested the report. If you have achieved these goals, you can start to Take Him Down.
build another relationship. Normally, this will also cut down on the work you have to do since
you have the exact requirements, not your bosss interpretation.
Next, let your peers know what you are working on and that it was last minute. This will let
them know that your Horrible Boss gives unreasonable deadlines and doesnt try to protect your
team from corporate.
There are, of course, other ways to make him look bad, but the point is, there are many different
possibilities. Use them all.
And lastly, when you are working on a project, you have the right to talk about it. So now, you
dont have to rely on Brian to spread the word of the unfair work, you can legitimately talk about
the project yourself.
If this is something your Horrible Boss does frequently, you will have plenty of opportunity to
fuel the fire on a continuing basis. Just be careful not to be too obvious.
Boss,
Sorry, I was in meetings all day and just saw this. My team is working on XXXX now. I estimate
it will take 14 man-hours to complete the task you just gave us. Do you want us to stop working
on the project the Senior Leader put us on? Or do you want to authorize overtime? My team will
be glad to do whatever you need.
Low-Level Manager
Using email replies is a tried-and-true method of delay and everyone in the corporate world
knows it. No matter how simple and clear the request was there is always a way to pushback.
The note above works for a few reasons. First, the delay is reasonable the low-level manager
was in meetings. Email is useful, but not guaranteed, so not responding for an entire day isnt
crazy.
Next, the manager is saying he cant complete the task in time. He estimates 14 hours of work
and its already the end of the day, so there just isnt time. This means overtime is requested.
Now the Horrible Boss has to put down, IN WRITING that the team gets overtime for a project
he should have already done.
Plus, the manager has pitted his Horrible Boss against a Senior Leader. When the Peon asked
Do you want us to stop working on the project the Senior Leader put us on he is forcing the
issue to get escalated to the Horrible Bosss Boss. And lastly, he finishes by saying hes perfectly
willing to help, he just needs direction.
This simple email is a minefield. There isnt a single thing the Horrible Boss can point to that is
wrong.
His Peers
Dont worry about it. Im sure it will be fine. (said with a smile as he or she realizes that it
will be possible to make your Horrible Boss look bad in that meeting).
Again, you didnt whine that your boss stole the credit for your idea, failed to help advance your
career or that hes a jerk who doesnt have your back. But what you did was worse. You gave
your Peer Target information that he could use to make your boss look like a fool at the meeting.
Whats even better is that your Peer Target also has a rumor he can start to spread. What will
leak out is that hes a huge jerk. People will stop trusting him and will be less likely to work hard
for him. We all have an inherent sense of whats fair and when the Horrible Boss violates that,
there is hell to pay.
Most people park in the same place every day. To give yourself some time to talk, switch your
parking closer to theirs and then wait in your car (try fiddling with the stuff in your glove
compartment to look busy). When they arrive and park, get out of your car and then casually say
hello. Walking in together will give you time to talk.
If your desk is nearby, you can arrange to leave around the same time. This will give you a
chance to talk as the day winds down. Once again, have your stuff mainly packed and be ready to
get up and leave as they approach your desk.
There are of course, other things you want to avoid. For instance, dont try to run into them in the
break room or bathroom. Meeting in the bathroom is creepy even if you are a girl. No one wants
to talk in the bathroom, so even if you run into them there, dont strike up a conversation.
However, meeting in the break room is almost worse it creates the impression that you are
never working. Instead of making a friend, you may give his Peer the impression that youre a
slacker. Then, when your Horrible Boss complains about you (and you know he does) the Peer
may add to the conversation by mentioning how often he sees you in the break room.
Lastly, if you do try to arrange accidental meetings, dont overdo it with the same Peer Target.
Running into someone once in the parking lot is fine, twice is an odd coincidence, three times
and youve crossed the line from casual to stalker. Remember, everything you do should be a
Build Up. If it isnt Building Up your reputation, dont do it.
Third, it makes you look like you need help. As soon as you ask for a mentor it is like
admitting that you need help to reach the next level. It is a sign of weakness.
Fourth, its possible to insult or offend your Horrible Boss or even a Senior Leader by picking
someone they dont like.
Last, and worst of all, people talk. Often the people who are mentors in your leadership team
talk to each other. Sure the mentor relationship is supposed to be strictly confidential but lets
face it, it never is.
Of course, there are companies that require mentor relationships and the person who is
mentoring you may be assigned to you directly. If this happens, make sure to do your best to
make the relationship a Build Up for you and never a Tear Down. Dont use this person as a
therapist. It will ruin your reputation. If you use it to trumpet your successes, it can be useful.
Have you ever noticed that Decisions are often made after your Horrible Boss is out
playing golf
its not just where you work.
Fortunately, there are lots of great places to gather your information with no one ever the wiser.
100% believable excuse. After large meetings, there are always goodies in there that werent
consumed during the meeting. Go in, ostensibly to get something and check the trash.
Using emailed information is dangerous because you may not know how many people got the
information. Anything that was sent directly to you and then leaked throws suspicion on you and
can get you fired.
There are very few ways to successfully use email. If you forward an email to someone, there is
a record. All email is saved for at least two years and if youre in a financial industry, it can be 5
years or more. If someone finds out about this anytime in the next five years, it wont just be
your word against theirs, they will have proof.
Even if you have complete and 100% trust in someone, that can change. If youve sent them an
email that incriminates yourself, they can show someone else and youll be in trouble. So, dont.
What if you just show someone an email at your desk or on your notebook computer? This is
obviously better, but they may not get the right impression. You dont want them to read it and
misinterpret it. You only want them to have the impression YOU give. Letting them read
something quickly and then go away may mean that they forget what was written or eventually
link it to you instead of your Horrible Boss. This can work, but you have to be careful.
With that said, if you really want to, heres how to do it with the least amount of risk.
If you get one of those indiscreet emails with a confidential attachment, you can forward it to
someone else, add some innocuous message at the beginning, but follow up with them and
verbally suggest they read the entire message closely. They will get the hint.
Lets say you get one of these forwarded emails and theres an org chart attached. When you
look at the chart, you see some proposed changes to the organization, ones that reallocate people
from one group to another. If you send it over to the person whose group is affected, they get
advance information about whats going to happen and they have a chance to prevent it. But, you
can get caught. So, what do you do?
You take the honest road. It wasnt a secret email, your boss didnt take you into his
confidence, so you can assume the information is available. Go over, talk to your Peer Target
and hint that you know what is going to happen, or, you may imply that the org chart that was
sent out was incorrect and he needs to fix it. Whatever, you do, be subtle, but let it slip that your
boss sent you an email all about it.
Build Up your reputation, Tear Down your Horrible Boss.
You look like a hero to that person. They can begin to prepare a defense against the power grab.
If they are successful, you have an ally. If they fail, you have sowed dissent and they wont trust
your boss. His effectiveness is diminished and your reputation is enhanced.
It works, but you have to be incredibly careful. If your Peer Target goes to your boss, demanding
to know why the hell hes trying to grab their people, pointing to the email you sent them, youre
going to catch hell. Since you were just forwarding over an email that you received, you can
deny any malice and play innocent, but you dont want to raise any suspicions.
Have you ever noticed that Lots of people in your company seem to have their own
Horrible Boss?
its not just where you work.
This particular task is one of the most annoying but it pays off. Sure, you hate the guy, sure, he
is an utter fool but you still must make him your friend. Why? Because friends talk to friends.
Friends help friends. Do you want to know about the latest big project where you work?
Friends talk about that sort of thing. Do you want to get some more visibility? This is the way to
do it.
Have you ever noticed that Your Horrible Boss assigns jobs easily but seems to have no
idea how to do them himself?
its not just where you work.
friendship and fall for you even if he is married with 5 kids. Believe it or not, it happened to
my wife. So be careful. There are plenty of crazy bosses out there, and the Jealous Girlfriend,
The Psycho and even the Losing Coach are susceptible to flattery. People can be crazy and often
dont need much positive encouragement at all.
Encourage him whenever it is to your benefit. Is one of your Peer Targets gunning for him?
Dont try to convince him all is well, let him mope around and encourage him with
noncommittal looks and comments. Is your boss annoyed with a mistake he made? Support his
fears and encourage him to find somewhere where he will be appreciated.
can be identified as such but an implication, well, if it is subtle enough, there are always hints of
truth in them.
your Horrible Boss sound good. It may take a bit of spin (in some cases your Horrible Boss may
even need a referral from you) but it is a small price to pay to get rid of an annoying boss.
If she had just lied and said, Yes he would have been gone. Instead, she had to start all over,
and find a new way to get rid of her Horrible Boss. Fortunately, there are many.
This is also a great opportunity for you to jump ahead of your boss. Use these strategies to get to
know the new boss, propose your own ideas and take over your organization. Chances are a
huge layoff will ensue anyway, so your boss can be eliminated and you promoted without much
trouble.
Promotion Lie #1
The In-Line Promotion
This is one of the tricks that can catch even a skilled Ladder Climbers. In this case, your Horrible
Boss will offer you a promotion. However, it isnt a real promotion. The job still reports to him
but may be a level above your current job. Odds are good that your responsibilities and salary
will remain the same or get a slight boost. It is one of the best tricks in management. The
reason? It effectively eliminates you from the promotion pool.
Think about it this way. If you receive a promotion, even a small one, theres no reason to give
you another. As a matter of fact, your Horrible Boss can make a very good case for you to take
some time in your new role before you get promoted again. This means that you are now frozen
for a year or maybe more in a job that is not really a promotion at all!
If you are offered one of these promotions, you need to start negotiating. If they want to promote
you, make sure that you get something from it. You need a significant raise, additional bonus
money, days off, direct reports, something to make the promotion more legitimate. Be very
careful of these types of actions since they are often used to placate otherwise capable
employees.
Promotion Lie #2
The Future Raise
Just because you are offered the position you want, dont think that means you have to take the
job terms they offer you. In many cases, companies will try to pay internal promotions less
money than they would if they hired externally. However, there is always room to negotiate.
In one case, I was promoted into a management position after I convinced my boss to move to
another team. He was thrilled and so was I. When I got the official offer it came in much
lower than I expected.
I was called into a room with my Bosss Boss and he was smiling proudly. He went through his
entire presentation. He talked about what my old boss would be doing how he was successfully
transitioning to another team (not shocking since I had orchestrated the entire thing) and how the
team was going to be redesigned, yadda yadda yadda. Anyway, he finally got to the important
part. They had decided to promote me into his old position. Congratulations! At first it sounded
exactly like that I had been working for. I had the promotion, the responsibility and the job. I
thought Id won. It turned out I was mistaken.
Seeing as I was an internal employee, my boss decided to try to trick me into the new position. It
turned out he was offering me the job, but when I asked for more information, it was only the
responsibility. Not the salary, title or benefits!
Yes, he was trying to sell me on the idea that more work for nothing was an exciting opportunity
for me. Now, I know some people would have jumped at the offer hey, money and benefits
could come in time (he promised it would). But I always prefer the bird in the hand.
One of the problems many people have is that they dont feel that an offer can be negotiated. I
dont have this particular problem. After all, you cant get what you dont ask for. I accepted the
position, in concept and then started negotiating the package.
At first it was a pretty one sided negotiation. He said they had no money and it wasnt time for
mid-year or annual reviews, so he had no leeway, which was fair. But a good, reasonable
argument shouldnt ever stop you from asking for more.
Remember, one of the jobs of management is to get the job done for less. If they think they can
convince you to take the promotion and accept a pay cut, well, hey, they will be happy to do it.
Promotion Lie #3
The Phantom Job
This one isnt as common as the other two, but it is worth knowing about. When people realize
you are a Ladder Climber, some people, like your Horrible Boss may perceive you as a
threat. As a result, they will work to try to remove you from their organization before you
remove them. The Phantom Job is a great way to do this. Heres how it is played:
Your Horrible Boss tells you about a new position he is creating. Something above your current
level with more responsibility and possibly even more money. He calls you in, tells you he
thinks you are perfect and then asks if you are interested. Most people love the idea of a
promotion and more money, so they jump at the chance.
Your Horrible Boss now has the opportunity to place you into another role, get you started on
something new and move you on your way. However, the trick here is that the role isnt real.
When a new job is created, especially in this economy, that job can also be easily eliminated.
In some cases, before you even settle into the position, your new job will be eliminated and since
your old job has already been filled, you are left with nothing.
Always be VERY careful with newly created positions. They are almost always trouble. There
is one exception. If the position was created by a senior leader in the organization for you, then
you will be safe as long as the leader is in place. If he or she leaves, you can be sure that your
position will be termed around the same time.
Promotion Lie #4
The Poison Project
Your boss calls you into his office and tells you that he has a new project for you and it will be
good for your career. The more he tells you, the more you realize this is not only a complex
project, but youre not even sure you can do it.
When you ask what resources youll have, he minimizes the difficulty and focuses on the
accolades youll get from successfully completing it. You leave his office pumped up and ready
to charge forward into the next stage of your career.
This is better known as the Poison Project and is one of the oldest tricks in the book. You are
being set up as the fall guy, someone he can blame when things go horribly wrong.
This happens for one of two reasons. Either he wants you to fail spectacularly so that he can
justify firing you or he is simply distancing himself from a project he thinks is going to
fail. Whichever it is, the effect for you is the same.
When it fails, he can shake his head, point to you and say that its your fault.
Thank You
We hope you enjoyed this book. For more humorous and motivational reads try other Books by
Warlizard including: