Job Profile

1.

Position Identification

Position Title

Director Cash

Country

Pakistan

Company

Wackenhut Pakistan (Pvt) Ltd

Location

Head Office

2.

Reporting Relationships
This position reports to:

COO Wackenhut Pakistan(Pvt) Ltd

Officers reporting to this position:

3.

Regional Manager / Branch Manager / Branch Operation Manager

HO Staff - CIT

Job Summary:

Heading the Cash Division strategic functions for the company and support strategic
business initiatives by working with Regional Managers to Plan, develop and implement
policies, processes and programs including Business Planning, Manpower planning,
Marketing, Sales, Security, Safety and Risk Management Planning, Business, Contracts,
Performance and Customer Relationship Management and preparing annual budget in
compliance with company policy.

4.
1

Key Result Areas and Responsibilities

Tasks
Develop and Manage Policies, Strategies, and Procedures in line with company's /
corporate (WPPL) guidelines pertaining to CIT Business.

Develop, recommend and implement cash business operations, plans and procedures to
enhance Business growth, Services Quality, Customer Satisfaction, Employee productivity,
and Customer wellbeing.

Oversee, stream line and implement existing policies, procedures and

smooth functioning of CIT business.

Assess & Coordinate the efforts of expanding the business and explore new business
Areas.

Responsible /accountable for all the needs, occurrences, development process, sales
targets, Client Relations, Quality Service, smooth conduct of Operations and financial
viability of contracts.

Liaise with other Divisional Heads and their Representatives and provide advice and
feedback where needed.

Managing the business of the CIT Division profitably, efficiently and cost effectively, by
maximising the use of existing resources and improving business practices through
developing/implementing new agreed techniques and ideas.

Maintains up-to-date information regarding applicable legislation for the security industry
affecting the companys and branch operations and ensures legal compliance of all the
companys operations work.

Ensures that all applicable insurance, licensees, permits, registrations, certificates etc
pertaining to the law affecting the branch and/or operations department and staff are in
place, current, relevant and renewed in advance on a timely basis.

10

Ensure that value services are delivering to customers.

11

Develop and Maintain relationships with customers, employees, government institutions,

local agencies, regulatory bodies and security business related forums.

12

Develop and maintain effective organizational structure and Human Resources by focusing
on staff retention & keeping turnover to minimum.

13

Supervise Annual Performance Appraisal activity, analyse Training Needs, plan and
coordinate employee training & development programs.

14

Supervise preparation and allocation of annual budgets for entire CIT division.

15

Check, analyse and organize management information reports of CIT business and report
the same to COO or as directed.

16

Coordinate with Regional Managers to ensure overall best practices throughout the CIT
Division and enhance effective controls.

17

Monitor the performance of Regional Managers / Branch Managers and provide appraisals
on annual basis.

18

Develop and implement contingency plans for CIT division.

19

Safety of each individual employee of the WPPL will be the first priority.

20

Meet Company, Division, individual and team performance targets measured through Key
Performance Indicators (KPIs) in key Result Areas including yearly financial budgets.

21

Meet allocated financial targets.

programs for

1.

Core Competencies Required

Possess good oral and written communication skills as well as computer literacy.

Should display the ability to handle situations proactively and innovatively with a flexible
attitude.
Be able to coordinate between departments and functions very effectively and manage
his / her team as well as facilitate others.
Be able to perform under pressure and stressful conditions effectively.
Be creative, proactive and able to meet dead lines
Be a good listener with timely problem solving capabilities.
Should be between 40- 50 years of age.
Selection Criteria
Essential:

Should have10-15 years experience of:

Security Services Solutions implementation.
CIT Services operations and Business management implementation and
management of CIT Services Operations, Strategies, Policies and Procedures.

Experience of managing a large & geographically widespread workforce.

Have Financial Management experience.

Desirable:

Master of Business Administration from a reputable institution.

Ex. Military background will be an added advantage.

5.

Specific Country Requirements

6.

Certification

The details contained in this document are an accurate statement of the Key Performance Areas and
Responsibilities of the appointment.
Signed/Dated
____________
COO
Wackenhut Pakistan (Pvt) Ltd

Signed/Dated

Director Cash