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HILBER
Franklin, TN
bhilbr@aol.com
www.linkedin.com/in/bobhilber
Vice President/COO
Business transformation expert that consistently achieves outstanding Company results. Twenty plus years of
providing senior operational leadership by building lean high performance teams, driving revenue, with exceptional
financial results. Successfully transitioning four different industries bringing a unique skill set of operations,
finance, accountability, and continuous improvement to rapidly get Companies on track and by capitalizing on
superior analytical capabilities, business acumen, and innate instinct, keeping them there. Taco Bell, Arnold
Palmer Golf Management, WIS International, and LDG Holdings have all been benefactors.
AREAS OF EXCELLENCE
PROFESSIONAL EXPERIENCE
LA JOLLA DEVELOPMENT GROUP, LLC, San Diego, CA
2007 to 2/2015
1996 to 2005
Tripled revenue from $87M to $235M in nine years including the launch of two new service offerings and acquiring two
competitors
Developed customer satisfaction mechanism that increased penetration with top 20 accounts from 30% to 45%
Launched new, diversified business unit that grew from zero to $28M in revenue in three years
Redesigned field operations to grow EBITDA 207% by streamlining personnel by 25%; decreasing operating and selling,
general & administrative (SG&A) Expenses by $5M; and improving workforce quality and customer service via enhanced
training
Increased market share with top 20 accounts: Wal Mart, Home Depot, Target, Lowes, JC Penney, Albertsons, Walgreens
CVS, Frito-Lay, R.J. Reynolds, and Johnson & Johnson
Selected as Wal-Marts vendor of choice for China stores launch and increased Wal-Mart market share from 20% to 44%
Grew productivity 5% annually with superior financial/operational metrics, positioning company for premium market sale
Dropped ratio of external managers by 30% and raised retention to 70% by focusing on core skills and hiring deficiencies
Recognized with WIS International Manager of the Year Award three times: in 1998, 1999, and 2000
1995 to 1996
1984 to 1995
EDUCATION