Professional Documents
Culture Documents
Robbins
207 Quince RD
Canton GA
770-479-2653-h 770-356-4376-C
TECHNICAL SKILLS
PROFESSIONAL EXPERIENCE
The Geek Squad Home Theater Installer travels to client's homes to deliver and install home
theater/satellite/multi-room audio products and provide technical advice and assistance to clients. Install
fulfillment will range from basic audio/video connectivity to fishing wires through walls for home theater
installations. Geek Squad Installers
Member of 50 person help desk telephone support for Rock Hill Telephone - ISP Division. Manage 30 -
70 calls per shift. Troubleshooting system access problems, administering logon solutions, solving
network issues (connectivity). Includes PC/Network Hardware, operating systems and proprietary
software.
Working on HP and IBM Hardware, VSE and UNIX operating systems. Monitor Netview and Lawson,
Monitor Expert advisor and Optical Disk. Performed rudimentary operations functions.
Responsible for all aspects of the tape library and mainframe operations. Dealt with various tape mount
requests as well as batch processing and scheduling. Also performed similar duties on a Unix platform.
The Boca Raton Resort & Club: December 1993 - December 1997
Receiving Supervisor
Supervised a staff of 15 employees. Responsible for all the food and beverages that came into the
hotel. Responsible for inventory control, daily reports, all ordering, receipts management, etc…
Operated a IBM Mainframe 3090, on the AS400 and Unix platform. Worked with silos and 3480 and
4700 tape drives and performed various tape library functions and scheduled backups and other
mainframe operations using JCL, TSO, VTAM, CA-7, CA-11. Included all scheduling, job patches, job
monitoring and application support - job specific. All print and storage functions including microfiche,
tape, and quality control.
EDUCATION
PRINTERS
TAPE LIBRARY
MISC
NORAND - none
MAINFRAME
OPC - none
MAESTRO -none