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Troubleshoot
Troubleshooting
3 Troubleshooting
The troubleshooting is performed by using the WebLCT with the information given in the
Alarm menu, as shown in Figure 2 for 1+0 configuration and in Figure 3 for 1+1 configuration.
Figure 2
Figure 3
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Troubleshooting
Whole ODU
Alarms
Most probable
cause
Action
System Failure
Internal failure in
the FlexiPacket
MultiRadio
Power Supply
Failure
Failure in the
internal DC/DC
Converter
Time Server
Time Server
missing
Protection Failure
(only in 1+1 configuration)
Link Protection
Group Failure
Different configura- Different configuration in the two Flex- tion in the two FlexiPacket MultiRadios iPacket MultiRadios
IDU Continuity
Check Loss (only
in 1+0 configuration)
The FlexiPacket
MultiRadio does not
receive a valid
CCM. RDI is also
sent back
OAM RDI
(only in 1+1)
Communication
problem between
the two FlexiPacket
MultiRadios
Connection
problem with the
FlexiPacket Hub
(the FlexiPacket
MultiRadio receives
messages from the
FlexiPacket Hub,
but the FlexiPacket
Hub does not
receives messages
from the FlexiPacket MultiRadio)
Table 4
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Alarm description
Troubleshoot
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Troubleshoot
Synchronization
Alarms
Troubleshooting
Alarm description
Most probable
cause
Action
Synch failure
Synchronization
network problem
Table 5
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Synchronization - Troubleshooting
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Troubleshooting
Interface
Alarms
Action
GbE Port
Cable problem
Radio Port
RF path problem or
port set to down
Verify: RF path
clear, antenna
aligned and no
existing fading
problems. If OK,
replace the FlexiPacket MultiRadio
ODU-ODU
ODU-ODU port operaport (only in tional status
configurations with 2
FlexiPacket
MultiRadios)
Interconnection cable
problem
Modem
Propagation problems
Tx Power
No control of the Tx
power in the RF frontend
Table 6
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Alarm description
Troubleshoot
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Troubleshoot
Software Alarms
Troubleshooting
Action
Table 7
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Configuration problem.
The two FlexiPacket MultiRadios have a different configuration
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Troubleshoot
Pull out the Ethernet cable and the Power Supply cable, if any.
Lift the FlexiPacket MultiRadio, so as to free it from the hooks on the support, and
remove it.
If a backup file has been saved, this file can be used to restore the configuration
(refer to the Operate and Maintain document).
15 Enter menu Alarms and verify that no alarm is active.
18
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Troubleshoot
4.2
Figure 4
4.2.1
Pull out the Ethernet cable and the Power Supply cable.
Lift the FlexiPacket MultiRadio, so as to free it from the hooks on the support, and
remove it.
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Troubleshoot
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Troubleshoot
18 Enter the User name and password in the Java authentication screen.
19 If you have a backup file of the NE, restore it as explained in document Operate and
Maintain, otherwise configure the NE again as explained in document Commission. If necessary, upgrade the software and the licence.
4.2.2
Pull out the Ethernet cable and the Power Supply cable, if any.
Lift the FlexiPacket MultiRadio, so as to free it from the hooks on the support, and
remove it.
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Figure 5
Troubleshoot
22
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Troubleshoot
Figure 6
Restore configuration
25 Verify the license (menu License) and, if the license is not the planned one, select
the FlexiPacket MultiRadio row and upgrade it by clicking Upgrade License.
26 Click on menu FPR view to get the list of the FlexiPacket MultiRadios, previously
configured. Select the FlexiPacket MultiRadio and click on Modify to configure the
FlexiPacket MultiRadio (1+0 Configuration).
27 Configure the Network parameters.
28 Configure the Time Server parameters.
29 Open the WebLCT and configure all the other parameters of the FlexiPacket MultiRadio as explained in FlexiPacket MultiRadio Rel. 2.4 and IDU (Ax200, FPFM200
and FPH800) commissioning chapter 3. Refer to the system types with single cable.
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