Chandra Gopal

E-Mail: abc123@gmail.com / Mobile: 099861xxxxx

High-Impact Senior Human Resources Professional

Strategic Planning ~ Human Resource Management ~ Talent Acquisition & Management ~

Organizational Development ~ General Administration ~ Client Relationship Management
Driving Strategic HR initiatives to realize bottom-line results and enhance employee engagement in the pursuit of
organizational objectives across diverse set of industries

Profile Summary

A vibrant performance-driven professional with 10.5 years of rich combined expertise in

Strategic HR operations with key focus on profitability & optimal utilization of resources
Strategy architect credited with implementation of innovative path-breaking HR
initiatives to streamline processes and capitalize on organizational growth opportunities
A creative thinker, luminary, problem solver and decision maker who balances needs of
employees with the organizational mandate
Proficient in spearheading talent acquisition & employee relation activities and setting
priorities for improving the competence of the work-force

Proficiency Matrix
- Strategy Planning
Organizational Development
- Recruitment & Selection
- Industrial Relations

- Policy Formulation
- Performance Management
- Talent Acquisition
- Process Enhancement

- HR Generalist Affairs- Change Management

- Training
- Employee Engagement

Noteworthy Highlights

Holds the credit of serving as Counsellor as well as the Reporting Manager for all organizational development plans
Shouldered the responsibility of handling Quality - Green Belt Project on Time on System and Leaves for Full Time
Employees (FTE) and Part Time Employees (PTE)
Awards / Laurels:
o
3 awards and 15 moments for delivering outstanding
client and employee relationship
o
Bronze Award for overall knowledge on Card Service
Business in 2006
o
Peer to Peer Award- Highest number of appreciation
among peers in 2006
o
Client Award (C.J. Hamilton Award) for setting up GE
Values & Significant Performance at workplace in 2004
o
Surprise Award for topping the Portfolio in the 1st
month of Associate Evaluation System in 2004
o
Bronze Award for executing, moving & implementing
post-production billing-travel & living, Rewards,
Variable Incentive plan & Deferred Income Plan and
reclassification of expenses, resulting in moving
revenues at company level in 2009
Organizational Experience

KEY RESULT AREAS (across the tenure)

Human Resource Operations/ Strategic HR:
Key driver of transition management, secured resources required during and following the transition and ensuring
that changes are effectively integrated into the business
Spearheading entire HR Operations inclusive of organizational development,
policy formation & implication, statutory compliance, HR audits, etc.
Strategizing the long / short-term directions by forecasting the
future manpower requirement and designing plans for
acquiring requisite skills and competencies
Talent Acquisition & Development
Proficiently identified, secured, led and motivated
multi-disciplinary project teams, including individuals
with a wide range of specialist knowledge and expertise
Mentoring new hired Associates to meet & exceed
performance targets vis. a vis. portfolios / business
Instrumentally addressed and augmented quality issues by
categorizing related processes, inclusive of handling
escalations of service delivery issues (quality / timeliness) and delivering the inputs to Talent Leaders on resolution
Training & Development
Identifying training needs across levels through
mapping of skills required for different roles and
analysis of the existing level of competencies;
presenting the training progress in management
review meeting
Performance Management
Successfully established periodic update calls with
U.S. colleagues- to discuss optimum utilization,
staffing, performance, quality issues and upcoming
projects; communicated information and insight with
U.S. colleagues on initiatives / processes in the U.S.
India Offices

Education

Pursuing M.A. Psychology (Counselling) from IGNOU, Delhi

PG Diploma in Human Resources Management from Symbiosis, Pune, Maharashtra in 2007; secured a first division
BA (Hons.) from Lady Shri Ram College for Women, Delhi University & IGNOU, New Delhi in 2004

Other Course: NIIT Swift India Course

IT Skills

MS Office (Word, Excel and PowerPoint)

Trainings / Certifications

Green Belt Trained & Tested

HR Certified
Certified Subject Matter Specialist in Training
Certified in Harvard Manager Programs
Lean Certified
Presentation Skills
Steps to Personal Mastery
Developing Self Excellence (DSE) Training
Advanced Communication Skills

Working in Teams
Effective Coaching Skills
Leading and Motivating a Team & Solving Problems
as a Team
Succeeding as a Supervisor
Providing Effective Feedback
Crucial Conversations
Developing a Strategic Plan

Personal Details
Date of Birth:
Address:

22nd July, 1982

VSV Homes, Flat # 402, Site # 23, 1st Cross, Rustam Bagh, Old Airport Road, Bangalore - 560017, Karnataka