QUESTIONNAIRE ON EMPLOYEE MORALE

ON EMPLOYEE TURNOVER
Questionnaire to respondents
1

Please tick one of the correct answers with a Tick Mark.

Answer all questions.

Section A: Demographic factors

1. Age
Year
1.1

18-25 years

1.2

26-35 years

1.3

36-45 years

1.4

46-55 years

1.5

56 and above

2. Gender

Gender
2.1

Male

2.2

Female

3. Length of service
Years
3.1

1-5 years

3.2

6-10 years

3.3

11- 15 years

3.4

16-20 years

3.5

21 and above

1 Please indicate your response regarding Employee Morale which causes

the staff turnover.

o.

Strongly
Agree

Question

I feel satisfied with my current

job.
I
feel
content
with
my
remuneration package

There are possibilities for career

advancement in my current job.

I am contented
colleagues at work.

My ideas for improvements in

the workplace are respected.

with

my

I receive adequate training and

information to prepare the
schemes of work.
My job offers time for other
personal activities.

Employees are not committed to

their work

Am valued and appreciated

by management

10

I feel personally motivated to do

my best work while at my job.

11

My supervisor lets me know

what is expected of me.

12
13
14
15
16
17
18
19

When I have a concern, I am

able to discuss it with my
supervisor.
My supervisor treats all of his or
her subordinates fairly.
I have confidence in my
supervisors ability to perform
his or her job.
Within
my
division,
work
responsibilities
are
well
coordinated.
I believe that if I have a work
related grievance it will be
resolved fairly.
My supervisor is kept informed
of Department matters that
affect us.
The people I work with each day
work
together
to
solve
problems.
I feel comfortable voicing ideas
for
improvement
in
my
workplace.

Agree

Neutral

Disagree

Strongly
disagree

2 Please indicate your response regarding the impact of staff turnover on

Employees performance.

No.
1
2
3
4
5

Question

Strongly
Agree

Agree

Neutral

Disagree

Strongly
disagree

High
staff
turnover
increases work load for
each employee.
High
staff
turnover
increases work stress to
present workers.
Employees are asked to
work overtime because
of high turnover rate.
High
staff
turnover
breaks team work within
the organisation.
Employees spend too
much time in training
new staff member.

3 Please indicate your response regarding the impact of staff turnover on

Organizational effectiveness.

No.

High staff turnover causes

too much wastage of
resources when new staff
settles in.
High staff turnover causes
reduction
in
work
productivity.
High staff turnover causes
reduction in the quality of
product produced.
High staff turnover cause
employees not to meet
their deadlines.
Staff turnover causes a
decline
in
services
provision.
Staff
turnover
disrupts
service delivery.

Service provided results in

loss of customers.

2
3
4
5

Question

Strongly
Agree

Agree

Neutral

Disagree

Strongly
disagree

Please indicate your response regarding ways that can be used to reduce
staff turnover

No.
1
2
3

Question
Work relationship between
employees
must
be
improved.
Employees
must
be
recognised
when
they
achieve goals.
Employee
must
be
paid
well (reasonable
salary).

Strongly
Agree

Agree

Neutral

Disagree

Strongly
disagree