Professional Documents
Culture Documents
I believe I have what it takes and I trust you would consider my request, by giving me the
opportunity to continue my study.
Looking forward to hearing from you soon.
Yours Faithfully,
M Munsamy
according to John is very different from Malaysia. As for me, I am a full time housewife,
enjoying the morning coffee with the newspaper.
Do let me know when you plan to visit Perth and you are always welcome to stay at my new
house.
With love,
Sharon.
6. IELTS Letter, topic: Complaint about a rental car
You rented a car from a Car Rental Company. The air conditioner has stopped working. You
phoned the company a week ago but it still has not been repaired.
Write a letter to the company. In your letter
- introduce yourself
- explain the situation
- say what action you would like to company to take.
Dear Sir/Madam,
I am writing to complain about the air conditioner in my car, which I took on rent from your
company for two weeks. Unfortunately, it has stopped working.
I rented Mercedes Benz 8 days ago. My customer number is 1230. Actually, what happened -I
was on my way from Jacksonville to Miami, although the atmosphere temperature was cooler,
suddenly a sound came from the engine. At first, I thought that the engine belt is broken and I
may not be able to drive the car further. However, when I felt no air coming from the air
conditioner, I realized it has stopped working.
Naturally, when I got back home I immediately contacted your customer care center and
registered my complaint. They issued me a complaint number 234343 and said that they will
send a technician at my house within 2 to 3 business days to get it repaired. Almost one week has
passed since I called, but still it is not being repaired.
I am not at all satisfied with your customer service. In case you cant resolve my problem within
2 business days after the receipt of this letter, I want a complete refund of the car rental payment
which I made in advance, that is $200.
Yours faithfully,
Hasnain Siraj
My name is Marcio, I work for a multinational company, and we need to prepare an event that
will be held on December 17. I would like to obtain the below information :
The document is a signed contract and was the most important reason for my trip to Australia,
after the business seminar I attended. You certaintly can imagine how desperate I have been in
the last days looking for this document in my luggage. I could not find it anywhere and now I am
sure I left it in your house.
Please let me know if you find it, and post it with express delivery as soon as possible. I will pay
for the expense; just let me know what is your bank, account and branch numbers.
With best wishes,
Leonardo
Raymond Jose
The student has sufficiently addressed all the points in the task statement. The information is
organized well and conveyed coherently. The paragraphing of the letter is fine. Even though
some minor grammatical errors are present in this letter, it is a very good one, and seems worthy
of Band 8.
I am currently enrolled in an Italian cooking class at St. James and am writing regarding some
difficulties I have had doing this subject for the past two weeks. I would like to know if it is
possible to change my course.
I believe that the last day allowed for students to make any changes was Wednesday 5th June but,
in my situation, the circumstance is uncompromising. The fact is that, during the enrolment
session, no one mentioned that I needed to be literate in Italian, which Im not. Therefore, you
will comprehend that for me, getting an understanding of what the teacher is saying is beyond
comprehensible.
Thus, I am requesting that my current enrollment be transferred from the Italian course to the
French cooking class. As unlike in Italian, I am fluent in French.
I apologise for any inconvenience this may cause to you and the staff and look forward to
hearing from you.
Yours sincerely,
Sandrine Mo
The students response covers the task question very well, the sentences have good structure, the
level of formality is adequate and the vocabulary is suitable for the purpose. Some expressions
would sound better in different wording (see suggestions underlined in blue). Overall, this letter
is a very good one, and seems worthy of Band 8.5.
17. IELTS Letter, topic: Explaining to a friend how to look after your house
You are going away to travel for the summer. A friend will be looking after your house while you
are away. Write a letter to your friend. In your letter:
- say where you are going
- describe your house
- explain some of the things your friend must do to look after your house.
Dear Sam,
Thank you in advance for looking after my house and my lovely puppies when I am on vacation.
You know how excited I am to go to Bali! It is indeed a dream coming true now.
I just want to let you know that my house has just been renovated and since you havent been to
my place for a couple of months, you have to use the stairs next to the car park instead using the
main entrance door. The ground floor will not be accessible and will be locked for maintenance
reasons.
I need to mention a couple of things which you need to look after during my absence. My dogs
will be staying on the top floor and I will be very grateful if you can feed them thrice a week.
Last not least, could you please clean the dogs poop as well. Please feel free to contact me in
case of any emergencies on my cell phone 04245681112 or via email as well
xxyyzz@gmail.com. Yes I know, I have not forgotten your treat as I owe you this one mate !
Thank you once again for your help.
See you soon,
Jane
The candidate has fairly addressed all the parts of the task statement. The information is
organized well and conveyed coherently. The level of formality is suitable for a personal letter. In
terms of sentence formation the writer has done well. The range of vocabulary is adequate for the
requirements of the task response, although there are minor problems with word choice and
grammar (bring the mouse over the words in blue to see suggested corrections). Overall, this
letter is a good one, and seems worthy of Band 8.
18. IELTS Letter, topic: Complaining to neighbours about their noisy dog
Your neighbours have a dog that is noisy at night. You cant sleep. Write a letter to your
neighbours. In your letter:
- describe the problem with the dog
- explain why it is important for you to sleep
- outline what your neighbours could do about the situation.
Dear Mr Brown and Mrs Brown ,
I am writing to you to bring to your attention a problem that i have been having with your dog at
night.
As you may already be aware of, your dog started making small detours at night around the
neighborhood, digging holes in the gardens and often making loud noises. I was awoken by your
dogs barks several times lately, and I had even consult a doctor and had been prescribed some
sleeping pills.
This wouldnt have been as big of a problem for me if I wasnt in the middle of my exams, but
since I am, it is crucial for me to take good rest and sleep during the right hours; I have morning
exams to wake up to.
I will therefore be grateful if you could have your dog looked after by another member of your
family away from this neighborhood, even if only until my exams are over, which will be in
about three weeks time.
Thank you for taking time to read this letter, I hope to hear back from you with good news.
Yours sincerely,
Jeongsup Byun
This is a good letter on all accounts, except perhaps some inaccurate word choice and verb forms
(bring the mouse over the words in blue to see suggested corrections). Such letter could be
awarded Band 8 in a real IELTS exam.
19. IELTS Letter, topic: Telling a friend about a new job
Write a letter to an English-speaking friend. In your letter
- explain why you changed jobs
- describe your new job
- tell him/her your other news
Dear John,
I am writing to let you know that I finally got a Software Engineer position in Google. I am so
happy to share this news with you. As I told you earlier, my previous job was so bored to me. I
kept working on fixing uncountable bugs of an existing system. Thus I started seeking new job
opportunities 2 months ago.
Since I walked in Googles office during my first interview, I immediately knew that this was my
ideal work place. My major responsibility is tuning search results on several Googles products.
The most exciting thing is that my supervisor is a pioneer in this area around the world. I believe
that I can get enormous cutting-edge knowledge from him.
Furthermore, I have bought a new house near my office. I sincerely invite you to come to visit
next month if you are free at that point of time.
With best wishes,
Michael
This letter covers the task prompt fully. It has the right structure and its level of formality is
suitable for a personal letter. The vocabulary and sentence structure is fine. The letter could have
achieved a higher band score if it wasnt for the errors (mouse over the words in blue will show
suggested corrections). Seems worthy of Band 8.
23. IELTS Letter, topic: Your friend is coming over to stay with you
Your friend is coming over to stay with you. However, you will be away on vacation for a month.
Write him/her a letter and say:
- How to get the keys to your flat
- How to operate the equipment in the flat, and
- Suggest a few places of interest to visit
Dear Susan,
Hope this finds you well. As I wrote to you in my previous letter, I am unable to cancel the
finalised trip visit my parents. But, soon after you arrive in Melbourne, contact Jessie, a good
friend of mine on 0425680256. She offered her help to pick you up from the airport and you can
collect the key from her.
I must say that sometimes, the hot water geezer turns off automatically so, you might have to
make sure it is switched on before having a shower. Also, the gas heater fixed in the lounge does
not work, but you can use the oil heater in my bed room instead.
If you have time you might enjoy visiting the Aquarium, the Queen Victoria Market and the
Botanical Gardens as these places are not that far from where I live. I hope you are happy with
this arrangement, but if you need more help or information please let me know.
Looking forward to hear from you.
With love,
Amber.
All the requirements of the task were covered fairly well. The bullet points were mentioned,
emphasized and illustrated in a suitable and logical way. The tone of this letter needs to be less
formal. The ideas are presented in a logical order and all aspects of cohesion are taken care of
well. The paragraphing is handled suitably and appropriately. Some sophisticated
words/expressions are used in a clever way, with only occasional errors in word
choice/expression choice. Most sentences are free of errors. Overall, seems worthy of Band 8.