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SupplyChainManagement(S2
14_MMZG621)
Myhome Mycourses CampusbasedInstruction NonSpecificPrograms
201415Semester2 S214_MMZG621 General EC1Quiz1
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Question1

Sunday,8February2015,12:41PM
Finished
Sunday,15February2015,9:26AM
6days20hours

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Grade

5.00outof5.00(100%)

Themainadvantageofintransitmergeoverdropshippingis

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Selectone:
a.Ordertrackingiseasytoimplementbecauseofthecompleteintegration
ofinformationsystemsatboththeretailerandthemanufacturer.
b.Somewhatlowertransportationcostandimprovedcustomer
experience.
c.Supplychainssaveonthefixedcostoffacilities,becausetheneedfor
otherwarehousingspaceinthesupplychainhasbeeneliminated.
d.Theabilitytoreducecostofinventorybycentralizinginventoriesatthe
manufacturer.

Thecorrectansweris:Somewhatlowertransportationcostandimproved
customerexperience.

Question2

Whichofthefollowingisnotanaccuratestatementaboutpushprocesses?

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Selectone:
a.Mayalsobereferredtoasreactiveprocesses.
b.Executionisinitiatedinanticipationofcustomerorders.
c.Atthetimeofexecution,demandmustbeforecast.
d.Mayalsobereferredtoasspeculativeprocesses.

Thecorrectansweris:Mayalsobereferredtoasreactiveprocesses.

Question3
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Whichofthefollowingisadisadvantageofdistributorstoragewithlastmile
delivery?
Selectone:
a.Informationcostissimilartodistributorstoragewithpackagecarrier
delivery.
b.Customerexperienceisverygood,particularlyforbulkyitems.
c.Returnabilityiseasiertoimplementthanotheroptions.
d.Transportationcostishigherthananyotherdistributionoption.

Thecorrectansweris:Transportationcostishigherthananyotherdistribution
option.

Question4

Thereplenishmentcycleoccursatthe

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Selectone:
a.customer/retailerinterface.
b.retailer/distributorinterface.
c.distributor/manufacturerinterface.
d.manufacturer/supplierinterface.

Thecorrectansweris:retailer/distributorinterface.

Question5
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Thefunctionsandstagesthatdeviseanintegratedstrategywithashared
objectivearereferredtoas
Selectone:
a.Scopeofmarketingstrategy.
b.Competitivestrategy.
c.Supplychainstrategy.
d.Scopeofstrategicfit.

Thecorrectansweris:Scopeofstrategicfit.

Question6
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Asthenumberoffacilitiesinasupplychainincreases
Selectone:
a.Theinventoryincreasesandresultinginventorycostsdecrease.
b.Theinventoryandresultinginventorycostsdecrease.
c.Theinventoryandresultinginventorycostsalsoincrease.
d.Theinventorydecreasesandresultinginventorycostsincrease.

Thecorrectansweris:Theinventoryandresultinginventorycostsalso
increase.

Question7
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Thedataandanalysisconcerningfacilities,inventory,transportation,and
customersthroughoutthesupplychainisknownas
Selectone:
a.Information.
b.Facilities.
c.Inventory.
d.Transportation.

Thecorrectansweris:Information.

Question8
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Whichdistributionnetworkisalsoreferredtoasdropshippingwithproduct
delivereddirectlyfromthemanufacturertothecustomerlocation?
Selectone:
a.Distributorstoragewithpackagecarrierdelivery
b.Manufacturerstoragewithdirectshipping
c.Manufacturerstoragewithdirectshippingandintransitmerge
d.Distributorstoragewithlastmiledelivery

Thecorrectansweris:Manufacturerstoragewithdirectshipping

Question9
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Thepreferablesupplychainstrategyforafirmthatsellsmultipleproductsand
servescustomersegmentswithverydifferentneedsisto
Selectone:

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a.Setupasupplychainthatmeetstheneedsofthecustomersegment
withthehighestimplieduncertainty.
b.Setupindependentsupplychainsforeachdifferentproductor
customersegment.
c.Tailorthesupplychaintobestmeettheneedsofeachproduct's
demand.
d.Setupasupplychainthatmeetstheneedsofthehighestvolume
productorcustomersegment.

Thecorrectansweris:Tailorthesupplychaintobestmeettheneedsofeach
product'sdemand.

Question10
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Whichofthefollowingdefinesthesetofcustomerneedsthatacompanyseeks
tosatisfythroughitsproductsandservices?
Selectone:
a.Competitivestrategy
b.Productdevelopmentstrategy
c.Supplychainstrategy
d.Marketingandsalesstrategy

Thecorrectansweris:Competitivestrategy

Question11
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Whichcomponentofthesupplychaindecisionmakingframeworkwouldbe
establishedsecond?
Selectone:
a.Supplychainstrategy
b.Competitivestrategy
c.Customerstrategy
d.Supplychainstructure

Thecorrectansweris:Supplychainstrategy

Question12
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Theuseofdifferentialpricingovertimeorcustomersegmentstomaximize
profitsfromalimitedsetofsupplychainassetsis

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Selectone:
a.Revenuemanagement.
b.Aggregateplanning.
c.Supplychaincoordination.
d.Forecasting.

Thecorrectansweris:Revenuemanagement.

Question13

Whichofthefollowingstatementsaboutpullprocessesisaccurate?

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Selectone:
a.Mayalsobereferredtoasreactiveprocesses.
b.Atthetimeofexecution,demandmustbeforecast.
c.Executionisinitiatedinanticipationofcustomerorders.
d.Mayalsobereferredtoasspeculativeprocesses.

Thecorrectansweris:Mayalsobereferredtoasreactiveprocesses.

Question14
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Theinventoryheldincasedemandexceedsexpectationinordertocounter
uncertaintyiscalled
Selectone:
a.Seasonalinventory.
b.Sourcing.
c.Cycleinventory.
d.Safetyinventory.

Thecorrectansweris:Safetyinventory.

Question15

Theobjectiveofthecustomerarrivalprocessisto

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Selectone:
a.Getthecorrectorderstocustomersbythepromisedduedateatthe
lowestpossiblecost.
b.Maximizetheconversionofcustomerarrivalstocustomerorders.
c.Ensurethatordersarequicklyandaccuratelyenteredand

communicatedtootheraffectedsupplychainprocesses.
d.Maintainarecordofproductreceiptandcompletepayment.

Thecorrectansweris:Maximizetheconversionofcustomerarrivalsto
customerorders.

Question16

Supplychainmacroprocessesincludewhichofthefollowing?

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Selectone:
a.SupplyChainRelationshipManagement(SCRM)
b.InternalRelationshipManagement(IRM)
c.CustomerRelationshipManagement(CRM)
d.ExternalRelationshipManagement(ERM)

Thecorrectansweris:CustomerRelationshipManagement(CRM)

Question17
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Whichofthefollowingisnotameasureofcustomerservicethatisinfluenced
bythestructureofthedistributionnetwork?
Selectone:
a.Productavailability
b.Customermaturity
c.Returnability
d.Customerexperience

Thecorrectansweris:Customermaturity

Question18
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Whichofthefollowingisnotadistinctdistributionnetworkdesignthatmaybe
usedtomoveproductsfromfactorytocustomer?
Selectone:
a.Distributorstoragewithpackagecarrierdelivery
b.Manufacturerstoragewithdirectshipping
c.Manufacturerstoragewithdistributorpickup
d.Distributorstoragewithlastmiledelivery

Thecorrectansweris:Manufacturerstoragewithdistributorpickup

Question19
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Whenallthedifferentstagesofasupplychainworktowardtheobjectiveof
maximizingtotalsupplychainprofitability,ratherthaneachstagedevotingitself
toitsownprofitabilitywithoutconsideringtotalsupplychainprofit,itisknownas
Selectone:
a.Supplychaincoordination.
b.Aggregateplanning.
c.Revenuemanagement.
d.Forecasting.

Thecorrectansweris:Supplychaincoordination.

Question20

Thecustomerordercycleoccursatthe

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Selectone:
a.distributor/manufacturerinterface.
b.manufacturer/supplierinterface.
c.retailer/distributorinterface.
d.customer/retailerinterface.

Thecorrectansweris:customer/retailerinterface.

Question21
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Whichofthefollowingwouldnotbeademandandsupplycharacteristicinthe
laterstagesofaproduct'slifecycle?
Selectone:
a.Productavailabilityiscrucialtocapturingthemarket.
b.Marginsarelowerduetoanincreaseincompetitivepressure.
c.Demandhasbecomemorecertainandsupplyispredictable.
d.Pricebecomesasignificantfactorincustomerchoice.

Thecorrectansweris:Productavailabilityiscrucialtocapturingthemarket.

Question22

Theuncertaintyofcustomerdemandforaproductisthe

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Selectone:
a.Rateofstrategicuncertainty.
b.Demanduncertainty.
c.Implieddemanduncertainty.
d.Averageforecasterror.

Thecorrectansweris:Demanduncertainty.

Question23

Distributionisakeydriveroftheoverallprofitabilityofafirmbecause

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Selectone:
a.Itcannotbedevelopedasapartofsupplychainstrategy.
b.Theadditionofdistributorsonlyaddscosttothesupplychain.
c.Itdirectlyimpactsboththesupplychaincostandthecustomer
experience.
d.Itslowsdowntheresponsivenessofthesupplychain.

Thecorrectansweris:Itdirectlyimpactsboththesupplychaincostandthe
customerexperience.

Question24
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Thesecondstepinachievingstrategicfitbetweencompetitiveandsupply
chainstrategiesisto
Selectone:
a.Understandcustomersandsupplychainuncertainty.
b.Ensurethatallfunctionalstrategieswithinthesupplychainsupportthe
supplychain'slevelofresponsiveness.
c.Understandthesupplychainandmapitontheresponsiveness
spectrum.
d.Matchsupplychainresponsivenesswiththeimplieduncertaintyof
demand.

Thecorrectansweris:Understandthesupplychainandmapitonthe
responsivenessspectrum.

Question25

________istheamountoftimeittakesforacustomertoreceiveanorder.

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a.ResponseTime

1.00

b.Timetomarket

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c.Returnability
d.ProductAvailability

Thecorrectansweris:ResponseTime

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