Professional Documents
Culture Documents
INTRODUCTION TO
STUDY
1.1. Introduction
Good marketing is no accident, but a result of careful planning and
execution. Marketing practices are continually being refined and reformed in
virtually all industries to increase the chances of success. Marketing
excellence is rare and difficult to achieve. Marketing is both art and
science there is constant tension between the formulated side of
marketing and the creative side.
India with a population of more the 105 crore is potentially one of the largest
consumer markets in the world with urbanization and development of
economy, tastes and interests of the people changes according to the advance
nation.
Beverage industry is one of the fast growing industries in India. It can be
divided into two sections i.e. carbonated and non-carbonated. The
carbonated drinks can be further classified into Cola, Lemon, Orange,
Cloudy-Lemon segments etc.
Marketing includes all the activities like promotion, distribution, advertising
etc. to fulfill the demands of all segments of consumers. Marketing is also
convert social needs into profitable opportunities. So this topic provides all
the essentials to the theoretical knowledge with practical knowledge and to
inculcate the efficiency. It is also a requirement for the company to improve
its service and product quality to achieve the ultimate goal.
Marketing is about winning this new environment. It is about understanding
what consumers wants a supplying its more efficiency and more
conveniently.
India where more than 50% of the total population exists below poverty line
the consumer cant afford such high price for soft drinks. As a result the
trading activities of the soft drinks industry are concentrated in and around
big cities and town where the purchasing power of population is considered
comparatively high.
Soft drinks industries in India has annual sale of about 5000crores, with per
capita consumption of soft drinks at a low of eight bottles per annum is due
to price factor.
So, marketing is both philosophy and technology. It is technology because it
suggests ways and means for effective production and distribution of goods
and services in the market to give maximum satisfaction to the consumer.
In this regard the marketing management with have to apply to marketing
technology in the conceptual philosophy of a system. It is the process of
system analysis in the marketing management for effective research and can
be defined, systematic objective and exhaustive study of tasks relevant to
any problem in the field of marketing.
KEY RESPONSIBILITIES
Key responsibility is to take care of my account under my assigned
area.
Persuade retailer to sell PepsiCo product.
Convince retailer to transform the Visi- cooler as per his
requirement.
To have proper check on their SKU.
To take orders of soft drinks on behalf of PepsiCo.
Delivering the order on time.
Proper distribution of product.
American concern. It started business on the Indian soil just a few years
ago.
Now Pepsi is going all out to prove that they are the best.
1.5. Scope
The geographical scope of my study is confined to Patna.
The bulls eye is to have a cognizance of the level of satisfaction
regarding the distribution network of PepsiCo product to the depot
and retailer.
Limitations
CHAPTER-2
OVERVIEW OF
INDUSTRY
Pepsi stands 51st position among the fortune 500 companies of the world.
Its total capital is approx. $3000 crores and total sales annually is worth
$37 crores. Its total profit in the year 1996-97 was worth Rs. 458 crores
approx. The total number of employees engaged in the business is 45.25
lakhs globally.
10
important industrial zones in this part of the country and this reality
manufacturing and marketing unit should be a set of attraction as far as
commercial activity are concerned.
Profile of LBPL
Company land area
: 12 acres
: Mr.Ashok Salaria
Name of CEO
Name of FM
: Mr. V.Mahesh
Name of HR manager
Capacity
Nature of product
No. of employees
Control board
11
12
Bradham's
13
PepsiCo, Inc. is
14
15
16
Three of four groups of Indians companies who had the required production
capacity started their own brands of Cola, Lemon, Orange, but failed to
achieve their goal on a national basis. India always has love and hate
relationship with MNCs which gave a significant opportunities to soft drink
industries in India when Coca-Cola decided to windup its operation in 1977
rather than bowing to the Indian government insisting on: Dilution of equity, as the government felt that lots of foreign currency
was being wasted.
Manufacturing of the top-secret concentration in India.
Disclose of the chemical composition of the essence.
This left a large vacuum in the popular soft drink market, and a vista was
opened to any company with the requisite, technical, marketing and
organizational skills.
The exit of Coca-Cola from India in 1977 accelerated the growth of several
Indian Soft Drink. New soft drink in the form of Tetra pack entered the
market among Frooti, Jump-In and Treetop were the prominent once. Till
1977 their equipped bottling plants and the distribution network a longing to
be of no use. It took them one year to develop new formula to survive and
gradually came up with Campa, Lemon, Orange and Cola that order.
However Parle, the pioneer in the soft drinks, blazed its way to national
prominence with their product Thumps Up bearing the slogan Happy
Days Are Here Again. This particular slogan helped to win over the
loyalists or addicts to Coca-Cola, who was in the state of Cola Shock or
Cola Depression. Soon the Indian Soft drink industry started at a
phenomenal rate, and all Parle Products Gold Spot, Limca and Thumps Up
became the brand leader in their own segment.
In spite of all these, the drink market still has large gap, as claim by soft
drink manufacturers. To fill these gaps there are many soft drinks
17
concentrate and squashes flooded the market. The Indian soft markets
basically offered three flavours i.e. Orange, Lemon and Cola.
marketing,
distribution
franchising
covering
18
Beverages:
Pepsi has set up a concentrate plant in 1989 at Channo, District Sangpur,
Punjab, with an investment of $ 5 million the state of the art Plant houses a
world class laboratory where soft drinks from all over the world are tested.
This concentrate plant supplies Pepsi, 7Up, Team, Miranda, Orange,
Apple & Lemon flavors to all the Pepsi Bottling plant in South Asia.
Pepsi has 40 Bottling plant in India, out of which 16 are company owned
and 24 are owned by Indian franchisees, Pepsi Co. has invested heavily on
up gradation of these bottling plants and has put 5 green fields projects in
backward areas such as Jainpur and Bazpur in U.P. Bharuch in Gujarat,
Sonarpur in West Bengal and Naclamangala in Karnataka.
New project are coming up in Maharastra and Tamilnadu. In addition to the
Companys own Bottling Operations (COBO), Pepsi has 24 Franchisee
Owned Bottling Units in India. These franchisee manufacturers are also
planning to install substantial additional capacities. Pepsi Co.s franchisees
are amongst the best in the Pepsi world and the 1998 two Indian Franchisees
were chosen for being the Bottler of the Year amongst all International
Bottlers.
Juices:
Pepsi Co. plans to launch juices in a bog way in India, there by helping the
farmers in fruit procurement. Pepsi Co. Agriculture Scientists has
undertaken research on Mango, Guava and Oranges and these fruits would
be the priority area for the juice launch in India. Presently Pepsi has one
juice brands Slice, which are presently mango juice brands. Pepsi Co. also
has bottling lines in most of the plants.
.
19
20
21
22
CHAPTER-3
PRODUCTION PROCESS
23
24
25
26
3.2. The steps involved in the production process are First the fork lift supplies the empty bottles which are collected
from the distributions.
Then depalletising is done i.e. separating cases filled or empty
bottles from the wooden planks.
Uncasing is done by separating empty bottles from the cases/carats.
Empty bottles are then fed into the bottle washer where stream with
some chemical is used for washing.
Washed bottles are then send to the filler where premix (Composed
of syrup, treated water bulk CO2) is filled in it.
The whole concentrated is chilled with glycol before filling and
then crowning is done.
27
The filled bottles are passed through inkjet coder for printing price
and date.
Then again the filled bottles are send for final light inspection and
from there they are collected on a table.
Lastly the filled bottles are arranged in the crates (casing) and then
palletizing is done for storing it in the warehouse.
PREPARATION OF SYRUP
Treated water + Sugar + Flavor = soft-drink
28
Water
The required water of Lumbini Beverages Pvt. Ltd. is being met from the
high yielding deep boring well with pumps. Adding softening plant &
DM Plant so as to meet the required quality of water then treats the raw
water taken out from these well. Water quality is being strictly adhered
through regular sampling & analysis.
Carbon dioxide
Carbon di oxide gas of required purity is being carried on from Hindustan
Gas India Ltd. and also from IOC Patna and Barauni, as per requirement
of flavor. The usual consumption of carbon di oxide is 1 kg per 10 carats
in case of Pepsi, 1 kg per 5 carats of Soda water and the rest flavor 1 kg
per 114 carats.
Crown Cork
Lumbini Beverages Pvt. Ltd. takes crown cork from Manksic Crown Ltd.,
Bhopal and Ghaziabad respectively.
Glass Bottle
Lumbini Beverages Pvt. Ltd. takes flint and green glass bottle from
Hindustan National Glass Ltd. Tapovan (Hrishikesh).
Plastic carats
Lumbini Beverages Pvt. Ltd. takes plastic crates from Neelkamal Plastic
Ltd., Nasik and Supreme Industries Ltd., Nasik
29
Products
Quantity
Colour
Flavour
Pepsi
Brunt sugar
Cola
Mirinda
Sun-set
Orange
Mirinda
Tetrazine
Lime
Mirinda
Tetrazine
Mango
7 Up
Colorless
Lemon
Mountain Dew
Colorless
Lemon
Slice
300 ml
Sunset
Mango
Lehar soda
300 ml
Tetrazine
Lemon
Pet
1.5 lt.
Brunt sugar
Cola
Pet
2 lt.
Brunt sugar
Cola
Can
330 ml
Brunt sugar
Cola
Aquafina
1 lt.
Colorless
White
(Mineral Water)
30
CHAPTER-4
ORGANIZATIONAL
STRUCTURE OF L.B.P.L.
31
32
BOARD OF DIRECTOR
MANAGING DIRECTOR
EXECUTIVR DIRECTOR
FINANCE
MANAGER
MANAGER
A/C
ASSISTANT
EXECUTIVE
A/C CLERK
ASSISTANT
ASSIS.
PLANT
MANAGER
P.A.M.
SHIFT ENGINEER
WORKER /
OPERATOR
H.R.
SHIPPING
COORDINATOR
H.R.
H.R.
CLERK
HOS
T.D.M.
M.D.M
A.D.C.
General Manager
C.E.
33
MANAGING DIRECTOR
HEAD OF SALES
T.D.M
CITY SALES
A.S.M
EXECUTIVES
Management
Trainee
34
SALES
EXECUTIVES
SALES
SUPERVISOR
CHAPTER-5
MARKETING MIX OF
L.B.P.L.
35
3. Place:-They are mostly available in all place but easily available in the
Urban Market but not frequently found in Rural Market.
36
Pep
7up
si
Nimb
Aqu
Tro
da
uj
pi
fina
cana
n dew
soda
200ml
250ml
300ml
350ml
500ml
600ml
1lit.
1.2lit.
2lit.
Tetrapack
200ml
Tetrapack
1lit.
Water
Carbonated product
Juice based
drink
37
Juice
Comparative Products
SL
No.
Flavor
PCI
1.
Cola
Pepsi
Clear
7Up,
Lime
Dew
2.
3.
4.
Cloudy
Lime
Orange
CCI
Coca-Cola,
Thums Up
Mountain
Sprite
Mirinda-Lime
Limca
Mirinda
Fanta
38
MRP
PRICE TO
RETAIL
200 ML
10.00
212.00
200 ML
8.00
168.00
300 ML
12.00
258.00
300 ML SODA
6.00
130.00
600 ML
25.00
560.00
600 ML
27.00
606.00
600 ML
29.00
654.00
12.00
264.00
1 LIT
35.00
376.00
1 LIT
38.00
420.00
2 LIT
53.00
441.00
2 LIT
59.00
491.00
2 LIT
65.00
543.00
CAN 250 ML
15.00
330.00
CAN 250 ML
18.00
402.00
CAN 330 ML
50.00
900.00
SLICE 200 ML
10.00
216.00
SLICE 250 ML
12.00
258.00
SLICE 500 ML
25.00
564.00
SLICE 500 ML
28.00
630.00
SLICE 1200 ML
55.00
612.00
12.00
328.00
SLICE 350 ML
22.00
498.00
NIMBOOZ 350 ML
18.00
402.00
16
152.00
PACK
WATER
AQUAFINA 1 LIT
39
Company
Distributor
Deopt
Rural Distribution
Center
Interior Distribution
Center
Retailer
Consumers
At first the soft drinks supplied to the distributors directly. Retailers or owners of
any outlet cannot take the delivery from company. They have to take the products
from their respective or nearest distributor.
There are about 50 distributors and innumerable number of retail outlets operating
with the company in its entire market areas which contains total Bihar. In all the
important places of entire territory this company has its distributors.
40
These distributors selected on the basis of assurance given by them regarding the
minimum sales which they have to maintain annually. The selection is also done
on the basis of the financial position and reputation of distributor in the market. As
for example in appointing a distributor first engaged in soft drink business second
priority is given to those people who are in cigarette selling business. Depending
upon the market, each distributor in the initial stage has to deposit some security
money.
The retailers are selected by the distributor fixed criteria for the selection or
appointment or retailers from the side of the distributor. Any one like Panwala,
Cigarettewala or any other shopkeeper can have the stall for the sale of soft drinks
and they are called retailers or outlet owners. They have to give assurance to the
concerning distributor for better sale and at the time of taking delivery they have to
deposit the security i.e. the charges if the empty bottles with specified retailers
purchasing price. The charges if the empty bottles with specified retailers
purchasing price. The distributor at first has to seek the permission of sales
department for the number of cases of soft drinks required by them. After getting
the proper authority from sales department paying the requisite amount either cash
or demand draft.
Distributors:At first, soft drink is supplied to distributors. Retailers cannot take the delivery
directly from the company. They have to take it from their respective or nearest
distributors. The distributors selected on the basis of assurance given by them
regarding minimum sales, which they have to maintain annually. The selection is
also done on the financial position and reputation of distribution in the market. As
for example, first priority is given to those people who are in cigarette business.
Depending upon market, each distributor in its initial stage, deposit some security
money. This amount varies between five thousands to the thousand. The
41
distributors, at first have to seek the permission of the sales department for the
number of cases of soft required by them. After getting the proper authority from
the sales department, they take the delivery from the shipping department paying
the requisite either in cash or as demand draft.
The distributors can be dropped if they fail to achieve the required target to sales.
They can be also dropped when they dont follow the instructions given by the
company or when they charge high price or when they are engaged in black
marketing, loading etc. But the company has not dropped any of its distributors till
now.
The supply of soft drinks to the distributors depends upon the ups and downs in the
sales. But, in the initial stages, the distributors have to sell up to a minimum target
set by the company or as decided by an agreement between the company and the
distributors. In the last stages soft drink is supplied as and when demanded by the
distributors.
Retailers:The distributors select the retailers. There is no relation between the company and
its retailers. On the other hand there are no definite and fixed criteria for the
selection for appointment of retailers from the side of distributors. Any one like
Panwala, Cigarette shop or any other shopkeeper can have the stall for the
sale of soft drinks and they are called or dealers. They have to give assurance to the
concerning distributors for better sales and at the time of taking delivery they have
to deposit the security that is the change for the empty bottles with specified
purchasing price.
There is compulsion on the part of distributors to provide the transportation
facilities to their retailers IRRESPECTIVE OF SIZE OF MARKET. The
distributors and retailers are independent to sell as they want but are controlled to
some extent by the company also, as they have to give some assurance regarding
42
minimum sale. It happens so because they are given some incentives also. They are
fully independent to gear up the market, as they want.
The Retailers are categorized into three segments:
Grocers
Eatery
Convenience
5.4. Promotion
For increasing the market share and beating the competitors company provides
different schemes on different time. The schemes are of two types one for
Consumers and other for retailers.
Free Flavors sample to Retailers:Company offers few bottle flavors free to retailers on purchase of one carat of
flavor on some specific days. The free flavors scheme varies from one bottle to
many bottles.
Display Rack Scheme:This scheme is only for retailers. In this scheme company provides a Pepsi rack to
retailer. The rack is filled with different bottles of Pepsi. The retailers are
instructed that if they will maintain their racks in the same condition as it was
when it was purchased. After completion of one-month different gift packs are
distributed to the retailers.
43
CHAPTER-6
RESEARCH
METHODOLOGY
44
Research methodology
Achieving accuracy in any research requires in depth study regarding the subject.
As the prime objective of the project is to know stock keeping unit available
in market and how market share of PepsiCo in Patna in term of quantities with the
existing competitors in the market and the impact on Pepsi product. The research
methodology adopted is basically based on primary data via which the most recent
and accurate piece of first hand information could be collected. Secondary data has
been used to support primary data wherever needed.
Primary data was collected using the following technique
Questionnaire Method
Observation Method
45
CHAPTER-7
46
100 RETAILERS
LOCATION
Patna
( NIT More, Mhendhru, Gya Ghat,
Tripolia, Nanmuniya More,
Sultangang, Shar Sha Road )
In this data interpretation, opening stock is when I have visited first time to take
survey and closing stock is survey taken at the end of project. In middle period of
time 60days I have take order from retailer and delivering the product to retailer.
So that market share of PepsiCo is increase.
47
DATA INTERPRETATION
Opening stock in
quantities (case)
578
338
Market share
PepsiCo
40%
Coco-cola
60%
From above table and pie-chat, I found that Coco-cola was 60% market share in
Patna whereas PepsiCo 40%.
This was calculated on the basis of total stock availabilities on opening stock that
mean first outlet survey and closing stock availabilities last outlet survey.
48
Opening stock in
quantities (case)
578
338
Closing stock in
quantities (case)
672
486
Percentage
growth
16.26%
43.78%
700
600
500
400
Opening stock
Closing stock
300
200
100
Coco-cola
PepsiCo
In 2 months internship period, PepsiCo stock was increased by 44% whereas cococola increased by only 16%. This huge increase due to taking order from retailer
and delivering the product in time.
If company takes order from retailer and deliver product on dailies basis then
automatically market share will increase.
49
(3) From 2nd question table, market share of PepsiCo at opening and closing stock.
PepsiCo
37%
Coco-cola
63%
At the opening stock market share of PepsiCo was 37% and coco-cola 63%.
PepsiCo
42%
Coco-cola
58%
At closing stock market share of PepsiCo was 42% whereas Coco-cola 58%. This
increased in market share of PepsiCo due to delivering product on time.
50
Opening SKU
520
389
Closing SKU
674
538
% increase in SKU
29.6%
38.3%
Change in SKU
800
700
600
500
Opening SKU
400
Closing SKU
300
200
100
Coco-cola
PepsiCo
From above table, I found that Stock Keeping Units (SKU) of PepsiCo increased
by 38.6% whereas Coco-cola increased only by 29.6% in 2 months.
51
(5) Stock keeping unit availabilities (SKU) of Pepsi and coco-cola in market on
closing date of project.
Brand
Coco-cola
PepsiCo
Closing SKU
674
538
Percentage
availabilities
17.7%
16.8%
PepsiCo has been 16.8% of SKUs Distributed against that available for
Distribution whereas Coco-cola has been 17.7% SKUs Distributed in market.
For both the companies there has been opportunity to grow their business by
increasing SKU availability in the market. PepsiCo has opportunities to increase
83.2% of its SKUs.
pepsico, 5.38
coco-cola, 6.74
From the above graph and table it was clear that the availability of SKU and
Chilled Stocks of PepsiCo was 44% and coco-cola 56%. Actually L.B.P.L. is
producing 32 types of product stock but its having only 5.4 types of stock on an
average of per retailer outlet.
52
of
PepsiCo Product
Flavor
Product
total SKU
Number of
packs
6
% of
availabilities
24.16%
Cola
Pepsi
145
Clear Lime
12
19.50%
Orange
Mirinda
7.66%
46
Coco-cola Product
237
Number of
packs
12
% of
availabilities
19.75%
182
30.33%
35
5.83%
Orange
56
9.33%
Flavor
Cola
Clear Lime
Product
total SKU
Coca-Cola,
Thums- Up
Sprite
Fanta
From survey I had found that stock keeping unit in cola flavor of Coco-cola
product was more than PepsiCo product. But Coco-cola has two type of product in
cola flavor which was coco-cola and thums-up whereas PepsCo has only one
product pepsi.
Percentage of availabilities =
Opportunities mean every outlet has at least one unit product of each packs.
Percentage of opportunities = 100- percentage of availabilities
From above table I found that cola flavor of PepsiCo has availabilities 24.16%
whereas Coco-cola19.75%. Cola flavor of PepsiCo has opportunities 75.84%
53
Chart Title
0.35
0.3
0.25
0.2
Coco-cola
PepsiCo
0.15
0.1
0.05
0
Cola
Clear Lime
Orange
Cloudy Lime
From data interpretation, cola flavor of PepsiCo was 22.36% more than cola flavor
of Coco-cola. But at the same time clear lime of Coco-cola was 55.55% more than
PepsiCo clear lime product. In orange flavor coco-cola was 21.73% more than
PepsiCo.
Cloudy lime is not manufacture by L.B.P.L. therefore in these flavor 100%
opportunities.
54
Number of cooler
38
51
Number of cooler
60
50
51
40
38
Coco-cola
30
Pepsico
20
10
0
Coco-cola
Pepsico
Out of 100 retailer outlet, I have found that number of cooler of PepsiCo was 51
whereas coco-cola 38. PepsiCo had been 34% more cooler than coco-cola.
55
PepsiCo
46%
Coco-cola
54%
Actually I have earlier found that PepsiCo has more cooler in compare of Cococola. But here coco-cola has more capacities of cooler in compare of PepsiCo.
Coco-cola had 54% total cooling capacities whereas PepsiCo46%.
In capacities wise, coco-cola had 16% more cooling capacities then PepsiCo.
56
(9) Market share of carbonated soft drink (CSD) and juice base drink (JBD) in
Patna.
Market
Opening stock
quantities in case
Closing stock
quantities in case
CSD
774
897
1671
JBD
114
202
316
CSD
84%
From above data interpretation I found that carbonated soft drink market share was
84% and juice base drink market share was 16%.
CSD product of coco-cola is coco-cola, sprite, thums-up, fanta, limica and soda.
CSD product of PepsiCo is pepsi, 7up, mountain dew, mrinda, soda.
57
(10) Market share of PepsiCo and coco-cola carbonated soft drink (CSD) in Patna.
Brand
PepsiCo
3.50
42%
Coco-cola
4.85
58%
PepsiCo, 3.5
Coco-cola, 4.85
Market share of carbonated soft drink (CSD) in Patna was 84% in which coco-cola
had 58% market whereas PepsiCo 42% market shares in Patna.
58
Brand
Coco-cola
1.20
85%
PepsiCo
0.38
15%
PepsiCo
24%
Coco-cola
76%
Market share of Juice base drink (JBD) in Patna was 16% in which coco-cola has
been 76% and PepsiCo 24% juice base market share.
JBD product of coco-cola is maaza and mint mind.
JBD product of PepsiCo is slice and nimbuj.
59
CHAPTER-8
CONCLUSION AND
RECOMMENDATIONS
60
Conclusion
From above analysis it is evident that there are only two companies dominating in
the soft drinks market - PepsiCo & Coca - Cola. There is neck-to-neck
competition between these two companies. After visiting 100 outlets in Patna
region it was found that the market share of PepsiCo was 40% and that of Cococola 60%. Average availability of quantities per outlet in case of PepsiCo was
6.72cases per outlet and Coco-cola 4.86cases per outlet in this area. It was
observed that when number of coolers was compared, PepsiCo had 34% more
cooler than Coca cola limited but when total capacity is compared Coca cola had
16% more capacity than PepsiCo. Beverage industry is categorized into two
categories- CSD and JBD. Carbonated soft drink (CSD) had 84% market share and
juice base drink (JBD) 16%.
The study also focuses on retailer satisfaction and it was found that majority of the
retailers were selling coco-cola products and some of the retailers werent satisfied
with the distribution of PepsiCo products. There were complaints from retailers for
late delivery of product and less stock supply due to shortage.
Coca-cola has covered more market share because they provide better supply, and
has better provision of refrigerator supply to the retailer. Distribution of - coolers
and display of Glow Signs board was better than PepsiCo. So, more investment is
needed to break the brand establishment of Coco-cola product.
61
Recommendations
Coco-cola is the only competitor of PepsiCo. It is better to track every information
about Coco-cola i.e. price, scheme, policy etc so that it will always help in
Decision making. Company should prepare future plan for maintaining its market
share as competitor can increase and can capture the market. Now a day with the
introduction of tetra packs such as fruity, Tree Top etc Lumbini Beverages Pvt.
Ltd. should think of introducing such packs of its various flavors product.
It was observed that some retailers keep other companies products in the PepsiCo
fridge. Company should make a special department to check such activities and
inspect every shop 3 to 4 times in a month to check fridges. If it is found that
retailer dont keep other companies product in PepsiCo fridge then they should
provide special scheme or incentive to retailers which may help in increasing
market share of PepsiCo.
A complaint Register should be assigned by the company to every distributor in
every route so that, retailers can write their problems. The complaint register
should be checked by Customer Executive (CE) and depot in-charge time to time.
Customer Executives should take the feedback from the salesman and the
distributors for solving retailer problem.
Retailers expect Computer generated bills from distributors where it was found that
the competitor is successful in providing this but Pepsi had not yet implemented
the same system, so it should be implemented. It was also found that number of
outlets is more. So it is required to short the route and extra vehicles/tricycles
provide in this route.
The above recommendations may help the company Lumbini Beverages Pvt. Ltd
to assess in a better way.
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APPENDIX
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Bibliography
Internet site
www.pepsico.com
www.cocacocla.com
www.pepsicoindia.com
www.wikipedia.com
www.ask.com
Magazine
Business today
Business and economy
Book
Marketing Management by Philip Kotler
Marketing Management by V.S. Ramaswamy
Business Statistics by S.P. Gupta
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