Certify SpendSmart Report

First Quarter, 2015

January 1, 2015 March 31, 2015

ABOUT THE REPORT

The Certify SpendSmart Quarterly Report analyzes

Certifys most recent business expense and vendor ratings
data to provide valuable insights to Certify clients and the
corporate T&E industry at large.

RESTAURANT SUMMARY

The restaurant summary is a snapshot of all of meal

expenses, including breakfast, lunch and dinner. This data
indicates which vendor is most frequently expensed, the
average expense amount and the average satisfaction
rating.

Most Expensed Restaurants

A list of the top 15 most expensed resturants.

Vendor

Expense
Percentage*

Average
Cost

STARBUCKS

5.32%

$12.22

MCDONALDS

2.56%

$7.91

PANERA BREAD

1.81%

$41.35

SUBWAY

1.55%

$18.81

DUNKIN DONUTS

1.47%

$12.37

HMS HOST

1.08%

$17.76

CHICK-FIL-A

0.94%

$22.61

WENDYS

0.65%

$9.58

JIMMY JOHNS

0.57%

$39.64

BURGER KING

0.57%

$8.88

CHILIS

0.55%

$33.29

CHIPOTLE

0.53%

$27.78

APPLEBEES

0.52%

$38.00

CRACKER BARREL

0.39%

$22.51

TACO BELL

0.39%

$9.09

*Expense percentage represents the number of expenses divided by the total

number of expenses for the expense type.

www.certify.com/CertifySpendSmartReport.aspx

Top Rated Restaurants

Vendor

Average Rating*

CHICK-FIL-A

4.4

CHIPOTLE

4.3

PANERA BREAD

4.2

STARBUCKS

4.2

DUNKIN DONUTS

4.1

CRACKER BARREL

4.0

PIZZA HUT

4.0

BUFFALO WILD WINGS

3.9

JIMMY JOHNS

3.9

OLIVE GARDEN

3.9

OUTBACK STEAKHOUSE

3.9

RUBY TUESDAY

3.8

APPLEBEES

3.6

HMS HOST

3.6

SUBWAY

3.6

*Average rating represents the average 1 through 5 star rating for all expenses for
each vendor, with 5 stars being the highest rating and 1 being the lowest.

Most Expensed Restaurant by Meal

Vendor

Breakfast
STARBUCKS

Meal
Percentage*

Average
Amount

13.74%

$8.63

Lunch
SUBWAY

3.12%

$12.21

Dinner
MCDONALDS

1.40%

$7.91

*Mealpercentage represents the total number of expenses for the vendor divided
by total expenses for the expense type (Meal-Breakfast, Meal-Lunch, Meal-Dinner).

Certify SpendSmart Report | Q1, 2015

LODGING SUMMARY

The lodging summary is a snapshot of all lodging expenses.

This data indicates which vendor is most frequently
expensed, the average amount per expense and the
average satisfaction rating.

Most Expensed Hotel

Expense
Percentage*

The rental car summary is a snapshot of all of the rental

car expenses. This data indicates which vendor is most
frequently expensed, the average amount per expense and
the average satisfaction rating.

Most Expensed Rental Car

Companies

A list of the top 15 most expensed resturants.

Vendor

RENTAL CAR SUMMARY

Average
Cost

Vendor

Expense
Percentage*

Average
Cost

MARRIOTT

9.40%

$239.02

HAMPTON INN

7.97%

$211.98

NATIONAL CAR RENTAL

22.70%

$186.29

COURTYARD BY MARRIOTT

6.59%

$170.74

ENTERPRISE RENT-A-CAR

20.46%

$131.46

HILTON GARDEN INN

4.27%

$184.98

HERTZ

13.80%

$223.01

HOLIDAY INN EXPRESS

4.14%

$222.86

AVIS CAR RENTAL

13.09%

$189.80

DOUBLETREE

3.91%

$190.43

BUDGET CAR RENTAL

3.28%

$195.59

HOLIDAY INN

3.88%

$160.19

HILTON

3.86%

$200.17

HYATT

2.19%

$217.59

FAIRFIELD INN

1.72%

$197.65

SHERATON

1.67%

$221.31

COMFORT INN

1.51%

$154.93

EMBASSY SUITES

1.21%

$247.38

RESIDENCE INN

1.01%

$322.55

WESTIN HOTELS

0.91%

$294.11

*Expense percentage represents the number of expenses divided by the total

number of expenses within the expense type.

Top Rated Hotels

Vendor

*Expense percentage represents the number of expenses divided by the total

number of expenses within the expense type.

Top Rated Rental Car Companies

Vendor

Average Rating*

ENTERPRISE RENT-A-CAR

4.3

NATIONAL CAR RENTAL

4.1

HERTZ

4.0

AVIS CAR RENTAL

3.8

BUDGET CAR RENTAL

3.6

Average Rating*

WESTIN HOTELS

4.5

HOMEWOOD SUITES

4.3

HILTON

4.2

HYATT

4.2

COURTYARD BY MARRIOTT

4.1

*Average rating represents the average 1 through 5 star rating for all expenses for
each vendor, with 5 stars being the highest rating and 1 being the lowest.

*Average rating represents the average 1 through 5 star rating for all expenses for
each vendor, with 5 stars being the highest rating and 1 being the lowest.

www.certify.com/CertifySpendSmartReport.aspx

Certify SpendSmart Report | Q1, 2015

AIRLINE SUMMARY

The airline summary is a snapshot of all of airfare expenses.

This data indicates which vendor is most frequently
expensed, the average expense amount and the average
satisfaction rating.

Most Expensed Airlines

Vendor

Expense
Percentage*

Average
Cost

DELTA

20.67%

$399.64

SOUTHWEST AIRLINES

13.42%

$289.13

UNITED AIRLINES

13.32%

$412.50

AMERICAN AIRLINES

11.32%

$361.34

8.70%

$300.59

US AIRWAYS

Top Rated Airlines

Vendor

Average Rating*

JETBLUE

4.5

ALASKA AIRLINES

4.4

SOUTHWEST AIRLINES

4.4

DELTA

4.0

UNITED AIRLINES

3.8

*Average rating represents the average 1 through 5 star rating for all expenses for
each vendor, with 5 stars being the highest rating and 1 being the lowest.

*Expense percentage represents the number of expenses divided by the total

number of expenses within the expense type.

Want to learn more about the Certify SpendSmart Report?

Contact Certify at 1-888-925-0510 or visit Certify.com/CertifySpendSmartReport.aspx

About Certify
Certify is a web-based provider of expense management and travel booking software. Using mobile
software and web-based interfaces, Certify helps companies enforce travel and expense policies
and streamline expense reporting while controlling overall costs.

CERTIFY SUPPORT

Phone: 888-925-0510
Email: support@certify.com
CERTIFY SALES

Phone: 888-925-0510
Email: sales@certify.com
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Phone: 207-773-6100